2 inomhuspooler, 2 utomhuspooler, parasoller och solstolar

Recensioner av Savoy Le Grand Hotel

5 out of 5
Savoy Le Grand Hotel
Avenue de la Menara, Marrakech

Recensioner

8,0

Väldigt bra

10 - Fantastiskt i betyg. 463 av 1003 recensioner" "
8 - Bra i betyg. 280 av 1003 recensioner" "
6 - Okej i betyg. 121 av 1003 recensioner" "
4 - Dåligt i betyg. 66 av 1003 recensioner" "
2 - Väldigt dåligt i betyg. 73 av 1003 recensioner" "

8,6/10

Renlighet

8,0/10

Personal och service

8,0/10

Bekvämligheter

8,4/10

Boendets skick och faciliteter

7,6/10

Hållbarhet

Recensioner

8/10 Bra

Verifierad resenär

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Fräscht
Fräsch hotell. Bra service. Man får det man betalar för. Ett av de finare hotellen jag någonsin varit i
Bodde här 7 nätter i mars 2020
Svar från MARKETING DEPARTEMENT 9 aug. 2022
Dear Customer, We would like to thank you warmly for your comment following your experience at the Savoy le grand hotel Marrakech. We were delighted to learn that your stay with us gave you great satisfaction, and that you appreciated the service offered by the members of our teams, our tasty gastronomy, the facilities and equipment of the hotel and the advantageous location for Marrakech visitors. We have also taken note of your remarks, we have transferred them to the departments concerned for processing because at the Savoy our priority is to satisfy you and to provide you with a service worthy of the name and It is thanks to your remarks that we can improve our Service quality. We hope that we will have the pleasure of welcoming you once again. Best regards

8/10 Bra

Johannes

Bodde här 3 nätter i november 2019
Svar från MARKETING DEPARTEMENT 9 aug. 2022
Cher Client(e) Nous tenions à vous remercier chaleureusement pour votre commentaire suite à votre expérience au Savoy le grand hôtel Marrakech. Nous avons été enchantés d'apprendre que votre séjour parmi nous vous a donné une grande satisfaction, et que vous avez apprécié le service offert par les membres de nos équipes, notre savoureuse gastronomie, les installations et équipements de l’hôtel et l’emplacement avantageux pour les visiteurs de la ville de Marrakech. Aussi avons bien pris note de vos remarques, nous les avons transférés aux départements concernée Nous espérons que nous aurons le plaisir de vous recevoir une fois encore. Cordialement

10/10 Fantastiskt

Gashaw

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i augusti 2019
Svar från MARKETING DEPARTEMENT 9 aug. 2022
Cher Client(e) Nous tenions à vous remercier chaleureusement pour votre commentaire suite à votre expérience au Savoy le grand hôtel Marrakech. Nous avons été enchantés d'apprendre que votre séjour parmi nous vous a donné une grande satisfaction, et que vous avez apprécié le service offert par les membres de nos équipes, notre savoureuse gastronomie, les installations et équipements de l’hôtel et l’emplacement avantageux pour les visiteurs de la ville de Marrakech. Aussi avons bien pris note de vos remarques, nous les avons transférés aux départements concernée Nous espérons que nous aurons le plaisir de vous recevoir une fois encore. Cordialement

8/10 Bra

Mikael

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great service and breakfast close to Medina
Very nice hotell and good service. Great breakfast and friendly staff. Only downsides 1.no heated outside pool 2. No refilling of minibar i.e had to call reception to add beer 3. Like many hotels the note about saving the environment by reusing towels is not communicated to cleaning staff. All towels new even if we hang them Up. 15 min walk to Medina. Max 70 Mad to airport during daytime.
Bodde här 4 nätter i november 2018
Svar från MARKETING DEPARTEMENT 9 aug. 2022
Dear Customer, We would like to thank you warmly for your comment following your experience at the Savoy le grand hotel Marrakech. We were delighted to learn that your stay with us gave you great satisfaction, and that you appreciated the service offered by the members of our teams, our tasty gastronomy, the facilities and equipment of the hotel and the advantageous location for Marrakech visitors. We have also taken note of your remarks, we have transferred them to the departments concerned for processing because at the Savoy our priority is to satisfy you and to provide you with a service worthy of the name and It is thanks to your remarks that we can improve our Service quality. We hope that we will have the pleasure of welcoming you once again. Best regards

8/10 Bra

Peter

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Lunchade första dagen på hotellet men uppfyllde inte förväntningarna plus att det var dyrt. Restaurangerna stod ju dessutom tomma för det mesta. Frukostbuffén var dock bra och välbesökt. Fantastiska poolområden. Kanonfint gym med de flesta tänkbaramaskiner. Otroligt bra och serviceminded personal.

8/10 Bra

Ayman

Gillade: Rummets bekvämlighet
Bra område servicen var inte så bra , dåligt städat
Bodde här 1 natt i mars 2018

10/10 Fantastiskt

Nabila

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
4th visit and will defenitly come back again!
This is not the first visit to this hotel it’s the fourth time!!! If you come back to the same hotel 4 times than ur more than happy with the service, location and the staff. As I’ve said before the staff is really 5 star staff and very pro and service minded. I wanna mention someone who really deserves to hear this. Chef concieage he is really a star he arranged a lot for us. He made our holiday to the best. Without him it wouldn’t have been the same at all. I warmly recommend everyone to use this service from the hotel when it comes to day trips, restaurant reservations etc. I can’t wait for our next visit :-)
Bodde här 3 nätter i januari 2018

8/10 Bra

Amani

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 7 nätter i december 2017

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Det var bra fin rent hotel .men som. Gäller in checkning var inte proffsigt .det tog lång tid
Bodde här 4 nätter i september 2017

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Sluta leta
Hotellet var fantastiskt. Personalen otroligt snälla och hjälpsamma. Verkligen värt pengarna!
Bodde här 3 nätter i augusti 2017
Svar från Amie lamnyi 16 sep. 2017
Kära gäst, Tack för din underbara kommentar om din vistelse på Savoy Le Grand Hotel Marrakech. Vi är glada att läsa att du gillade vår personal. Vi hoppas att välkomna dig igen snart. Vänliga hälsningar, Mehdi Tabit ( Agent E-Commerce)

10/10 Fantastiskt

Alain J.

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent rapport qualité prix …
Bodde här 2 nätter i maj 2024

10/10 Fantastiskt

Shakir

Gillade: Renlighet
Bodde här 4 nätter i maj 2024

10/10 Fantastiskt

Blud

Reste i grupp, Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great location. Descent breakfast. Rooms were clean and good size. Would go back again
Bodde här 1 natt i maj 2024

8/10 Bra

Roger

Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Well-appointed and spacious hotel room. Luxurious lobby. Pleasant grounds. Experience with staff was very variable- some were welcoming, others were aloof.
Bodde här 2 nätter i maj 2024

4/10 Dåligt

Hassan

Gillade inte: Personal och service
Bodde här 1 natt i maj 2024

10/10 Fantastiskt

maria del rocio Cortes de

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Me gustó mucho el hotel cerca de Medina pero sin estar todo el tiempo en súper bullicio y mil gentes. El servicio muy bueno, la gente amable. Súper ubicado para acceder a todo. La habitación bien sin ser algo excepcional pero cumple. Súper recomendable. El desayuno muy bueno para estar incluido. Me quedaría de nuevo sin duda.
Bodde här 4 nätter i april 2024

10/10 Fantastiskt

David

Gillade: Bekvämligheter
Hotel staff are wonderful! Beware hotel car agency
Bodde här 1 natt i april 2024

10/10 Fantastiskt

David

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great stay for a great price!
Bodde här 2 nätter i april 2024

10/10 Fantastiskt

Mehak

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Beautiful property, just how it looks in the pictures if not better! The rooms are large and well kitted! The customer service is really goo and the breakfast buffet is exquisite and definitely something to look forward to every morning! The location tops off this hotel beautifully as it is right next to a mall which has great dining options and is also walkable to some of the main tourist sites!
Bodde här 4 nätter i april 2024

10/10 Fantastiskt

Indranil

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Large property but a bit distant from the centre.
Bodde här 1 natt i mars 2024

10/10 Fantastiskt

HANNA

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 5 nätter i april 2024

4/10 Dåligt

Sami

Reste med sin partner
Gillade: Personal och service
Diese ist eine Gut 4 Sterne Hotel. Nur die Essen und Getränke sind 5 Sterne in Preis.Dass Verhältnis passt nich, vergleichen mit Sofitel. Nabu ist sehr grosse unterschied. Viel zu Gross so Kantine mäßig,. Beim Frühstück sehr viel Betrieb. Personal ist Bemüht zwar und sehr Nett kommen aber mit so viele Gäste nicht klar. Anlage selber ist teil Renoviert aber überall wo Teppich ist hat Geruch.
Bodde här 3 nätter i april 2024

8/10 Bra

Carlos

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bebidas alcohólicas y cockteles de muy baja calidad y precio desmedido.
Bodde här 4 nätter i mars 2024

6/10 Okej

Marjan

Reste med familjen
Gillade: Renlighet
Gillade inte: Personal och service
I had a fight with the Concierge who was more focused in selling tours than helping hotel guests. The television kept turning off but they immediately gave us a new one. The water temperature kept switching from hot to cold and vice versa. There is a spa at the hotel but if you just want to use the jacuzzi you have to pay 25 euros. The hotel is beautiful but overall it is not worth the price and there is a lot to be desired. They have an excellent breakfast buffet however.
Bodde här 2 nätter i mars 2024

8/10 Bra

Agbeko

Bodde här 1 natt i mars 2024

8/10 Bra

Simon

Gillade: Renlighet, personal och service och boendets skick och faciliteter
nice
Bodde här 4 nätter i mars 2024

8/10 Bra

Jamie

Gillade: Renlighet och boendets skick och faciliteter
Bodde här 4 nätter i mars 2024

4/10 Dåligt

Nicholas

Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Gillade inte: Personal och service
Overall clean, Servers are all friendly its the front desk that could use some work. Never heard of a hotel that will not let you bring your own food or beverages in the room you paid for, instead they stop you at door and try to make you pay for their overpriced menu. You will constantly be watched like you are breaking rules. Also they will check for marriage and try to make you pay for another room.
Bodde här 4 nätter i februari 2024
Svar från Hotel Management 4 apr. 2024
Dear Nicholas,Thank you very much for taking the opportunity and sharing your valuable feedback on your recent holiday here with us at the Savoy Le Grand Hotel Marrakech.We express regret that you did not fully enjoy your stay with us. Please be informed that we do provide room service 24hours and outlets are open until 23:00hrs offering varieties of cuisines throughout the day. We do not allow outside drinks or foods due to hygiene issue, each hotel has it’s own policies but it is general practice in 5 stars hotels around the world. Regards to marriage certificate, it is obligatory for Moroccan nationality holders only and this is applicable for all hotels in the country.Please accept our sincere apologize for any inconvenience you experienced. We look forward to host you in our sunny hotel again and smoothen the perceived impression.

8/10 Bra

damia

Reste i grupp
Gillade: Renlighet, personal och service och bekvämligheter
Gillade inte: Boendets skick och faciliteter
Ne jamais prendre une chambre au rdc bruyante toutes la nuit Venue pour me reposer et j ai passé des nuits bruyantes
Bodde här 5 nätter i februari 2024

10/10 Fantastiskt

Xavier

Bodde här 3 nätter i februari 2024

10/10 Fantastiskt

Gary

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great hotel located outside of Marrakesh but within walking distance of centre. Lovely pools and decor. Staff were always courteous.
Bodde här 4 nätter i februari 2024

8/10 Bra

Guillaume

Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Hébergement très bien Concierge peu efficace
Bodde här 4 nätter i februari 2024
Svar från Hotel Management 22 feb. 2024
Dear Valued Guest,Greetings from sunny the Savoy Le Grand Hotel Marrakech! We are more than grateful for your valuable rating on your sunny holiday at Savoy Le Grand Hotel Marrakech. Vacation impressions of our esteemed guests are always of high importance to us. We are impatiently looking forward to hosting you again.Sincerely Yours,

10/10 Fantastiskt

Farnaz

Gillade: Renlighet och personal och service
Bodde här 7 nätter i februari 2024
Svar från Hotel Management 22 feb. 2024
Dear Valued Guest,Greetings from sunny the Savoy Le Grand Hotel Marrakech! We are more than grateful for your valuable rating on your sunny holiday at Savoy Le Grand Hotel Marrakech. Vacation impressions of our esteemed guests are always of high importance to us. We are impatiently looking forward to hosting you again.Sincerely Yours,

10/10 Fantastiskt

Jonathan

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
We had an amazing family trip, the facilities were excellent and nothing was to much trouble for any of the staff all of who were very friendly
Bodde här 3 nätter i februari 2024
Svar från Hotel Management 17 feb. 2024
Dear Valued Guest,Thank you a great deal for picking the time and posting such a wonderful 5 star review on your vacation here with us at the Savoy Le Grand Hotel Marrakech, we would like to take this opportunity and thank you for the immense abundance of warm comments concerning the facilities and services of the property as well as the proficiency, hard work and welcoming attitude of our staff members, we are always at your service to provide you an exclusive treatment and guarantee you a most memorable vacation with an impulse to become our regular guest forever after. We are extremely delighted you truly enjoyed your holidays, which indicates the fact that all our efforts are fruitful. We look forward to welcoming you back to Savoy Le Grand Hotel Marrakech.

4/10 Dåligt

André

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Gillade inte: Personal och service
DÉCEPTION
Depuis le changement de propriétaire, des économies portant sur le sanitaire et le service ont rendu le séjour désagréable
Bodde här 2 nätter i februari 2024

10/10 Fantastiskt

Abby

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Exactly as described. The service was amazing, the room clean and bigger than expected. The boys loved the choice of 6 pools. Obviously the outdoor ones were pretty cold but it’s February, and the indoor ones were great. The choice of restaurants and poolside menu were great and overall very good value for money - some welcome winter sun and a great half term option.
Bodde här 4 nätter i februari 2024
Svar från Hotel Management 17 feb. 2024
Dear Valued Guest,Thank you a great deal for picking the time and posting such a wonderful 5 star review on your vacation here with us at the Savoy Le Grand Hotel Marrakech, we would like to take this opportunity and thank you for the immense abundance of warm comments concerning the facilities and services of the property as well as the proficiency, hard work and welcoming attitude of our staff members, we are always at your service to provide you an exclusive treatment and guarantee you a most memorable vacation with an impulse to become our regular guest forever after. We are extremely delighted you truly enjoyed your holidays, which indicates the fact that all our efforts are fruitful. We look forward to welcoming you back to Savoy Le Grand Hotel Marrakech.

10/10 Fantastiskt

Derek

Reste med familjen
Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 4 nätter i februari 2024
Svar från Hotel Management 17 feb. 2024
Dear Valued Guest,Greetings from sunny the Savoy Le Grand Hotel Marrakech! We are more than grateful for your valuable rating on your sunny holiday at Savoy Le Grand Hotel Marrakech. Vacation impressions of our esteemed guests are always of high importance to us. We are impatiently looking forward to hosting you again.Sincerely Yours,

4/10 Dåligt

Ali

Affärsresenär
Gillade inte: Personal och service
Bodde här 1 natt i februari 2024
Svar från Hotel Management 17 feb. 2024
Dear Valuable guest,Greetings from sunny the Savoy Le Grand Hotel Marrakech! We are more than grateful for your valuable rating on your sunny holiday at Savoy Le Grand Hotel Marrakech. We thank you for taking the time to rate and apologize for any inconvenience you experienced.We hope to host you in our sunny hotel again and smoothen the perceived impression.

2/10 Väldigt dåligt

Don

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Stolen goods
The gift I got from my wife was stolen and the hotel did not solve the issue.
Bodde här 4 nätter i januari 2024

10/10 Fantastiskt

Lynda

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i februari 2024
Svar från Hotel Management 17 feb. 2024
Dear Valued Guest,Greetings from sunny the Savoy Le Grand Hotel Marrakech! We are more than grateful for your valuable rating on your sunny holiday at Savoy Le Grand Hotel Marrakech. Vacation impressions of our esteemed guests are always of high importance to us. We are impatiently looking forward to hosting you again.Sincerely Yours,

10/10 Fantastiskt

ARI

Bodde här 3 nätter i januari 2024
Svar från Hotel Management 17 feb. 2024
Dear Valued Guest,Greetings from sunny the Savoy Le Grand Hotel Marrakech! We are more than grateful for your valuable rating on your sunny holiday at Savoy Le Grand Hotel Marrakech. Vacation impressions of our esteemed guests are always of high importance to us. We are impatiently looking forward to hosting you again.Sincerely Yours,

10/10 Fantastiskt

Raihan

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Fantastic
Bodde här 3 nätter i januari 2024
Svar från Hotel Management 17 feb. 2024
Dear Valued Guest,Greetings from sunny the Savoy Le Grand Hotel Marrakech! We are more than grateful for your valuable rating on your sunny holiday at Savoy Le Grand Hotel Marrakech. Vacation impressions of our esteemed guests are always of high importance to us. We are impatiently looking forward to hosting you again.Sincerely Yours,

10/10 Fantastiskt

Chantal

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Tres bien
Hotel tres bien , pour sa situation, le cadre , le personnel tres a l ecoute .
Bodde här 1 natt i januari 2024
Svar från Hotel Management 31 jan. 2024
Dear Valued Guest,Thank you a great deal for picking the time and posting such a wonderful 5 star review on your vacation here with us at the Savoy Le Grand Hotel Marrakech, we would like to take this opportunity and thank you for the immense abundance of warm comments concerning the facilities and services of the property as well as the proficiency, hard work and welcoming attitude of our staff members, we are always at your service to provide you an exclusive treatment and guarantee you a most memorable vacation with an impulse to become our regular guest forever after. We are extremely delighted you truly enjoyed your holidays, which indicates the fact that all our efforts are fruitful. We look forward to welcoming you back to Savoy Le Grand Hotel Marrakech.Sincerely Yours,

10/10 Fantastiskt

Michael

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 3 nätter i januari 2024

10/10 Fantastiskt

Chantal

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Excellent
Tres bien . D ailleurs j y reviens souvent
Bodde här 2 nätter i januari 2024
Svar från Hotel Management 17 feb. 2024
Dear Valued Guest,Greetings from sunny the Savoy Le Grand Hotel Marrakech! We are more than grateful for your valuable rating on your sunny holiday at Savoy Le Grand Hotel Marrakech. Vacation impressions of our esteemed guests are always of high importance to us. We are impatiently looking forward to hosting you again.Sincerely Yours,

2/10 Väldigt dåligt

Faty

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i januari 2024
Svar från Hotel Management 25 jan. 2024
Dear Valuable guest,Greetings from sunny the Savoy Le Grand Hotel Marrakech! We are more than grateful for your valuable rating on your sunny holiday at Savoy Le Grand Hotel Marrakech. We thank you for taking the time to rate and apologize for any inconvenience you experienced.We hope to host you in our sunny hotel again and smoothen the perceived impression.Yours sincerely,

10/10 Fantastiskt

Shuhel

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 4 nätter i januari 2024
Svar från Hotel Management 25 jan. 2024
Dear Valuable guest,Greetings from sunny the Savoy Le Grand Hotel Marrakech! We are more than grateful for your valuable rating on your sunny holiday at Savoy Le Grand Hotel Marrakech. Vacation impressions of our esteemed guests are always of high importance to us. We are impatiently looking forward to hosting you again.Sincerely Yours,

6/10 Okej

Said

Ne mérite plus 5 étoile
Hôtel qui ne mérite plus ces 5 étoiles , service Limité,accueil moyen on sent une dégradation de l’hôtel que je connais depuis c début , je pense ne plus aller dans cette hotel
Bodde här 4 nätter i januari 2024
Svar från Hotel Management 11 jan. 2024
Dear Valued Guest,Thank you very much for taking the opportunity and sharing your valuable feedback on your recent holiday here with us at the Savoy Le Grand Hotel Marrakech.We express regret that you did not fully enjoy your stay with us, please accept our sincere apologize for any inconvenience you experienced. We hope to host you in our sunny hotel again and smoothen the perceived impression.Sincerely Yours

10/10 Fantastiskt

Kahlaoui

Bodde här 7 nätter i december 2023
Svar från Hotel Management 31 jan. 2024
Dear Valued Guest,Greetings from sunny the Savoy Le Grand Hotel Marrakech! We are more than grateful for your valuable rating on your sunny holiday at Savoy Le Grand Hotel Marrakech. Vacation impressions of our esteemed guests are always of high importance to us. We are impatiently looking forward to hosting you again.Sincerely Yours,

8/10 Bra

André

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Soignez la réception
Ce qui pêche dans cet hôtel est la réception Le personnel y est peu aimable C’est ce qui vous met de mauvaise humeur dès votre arrivée Ailleurs le personnel est gentil et dévoué
Bodde här 6 nätter i december 2023
Svar från Hotel Management 11 jan. 2024
Dear Valued Guest,Thank you very much for taking the opportunity and sharing your valuable feedback on your recent holiday here with us at the Savoy Le Grand Hotel Marrakech.However, it came to our focus that you remained concerned about our team at reception, please be informed that our guests’ concerns are of paramount importance for us at all times, therefore the pinpointed matters will be investigated by all concerned in order to avoid the same in the future. We hope to host you in our sunny hotel again and smoothen the perceived impression.Sincerely Yours