Mayrouba Main Road, 24, Mayrouba, Mount Lebanon Governorate
Recensioner
8,8
Fantastiskt
Alla recensioner som visas är recensioner från verkliga gäster. Endast resenärer som har bokat en vistelse med oss kan publicera en recension. Vi verifierar recensioner i enlighet med våra riktlinjer och publicerar alla recensioner, både positiva och negativa.Mer informationÖppnas i ett nytt fönster
10 - Fantastiskt i betyg. 13 av 19 recensioner" "
10 - Fantastiskt
13
8 - Bra i betyg. 1 av 19 recensioner" "
8 - Bra
1
6 - Okej i betyg. 4 av 19 recensioner" "
6 - Okej
4
4 - Dåligt i betyg. 1 av 19 recensioner" "
4 - Dåligt
1
2 - Väldigt dåligt i betyg. 0 av 19 recensioner" "
2 - Väldigt dåligt
0
9,2/10
Renlighet
8,8/10
Personal och service
8,8/10
Bekvämligheter
8,6/10
Boendets skick och faciliteter
9,2/10
Hållbarhet
Recensioner
10/10 Fantastiskt
Mohammed
Reste i grupp
1 okt. 2023
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Good service, very clean, relaxing and the staff is highly proffesional
Mohammed
Bodde här 1 natt i september 2023
Svar från Wood Hills Hotel & Resort Management 3 okt. 2023
Dear Mr. Mohammed,Thank you for sharing with us your experience at Wood Hills Hotel & Resort. Your kind words motivate us to continue providing exceptional service. We look forward to welcoming you again.Best Regards,Wood Hills Hotel & Resort Management
6/10 Okej
Nesrin
23 juli 2023
Nesrin
Bodde här 2 nätter i juli 2023
Svar från Wood Hills Hotel & Resort 26 juli 2023
Dear Mrs. Nesrin,Thank you so much for taking the time to review our hotel.We hope you will visit us again soon.Sincerely,
10/10 Fantastiskt
Pierre
30 mars 2024
Gillade: Renlighet och boendets skick och faciliteter
The log house and the nature
Pierre
Bodde här 2 nätter i februari 2024
Svar från Wood Hills Hotel & Resort Management 31 mars 2024
Dear Mr. Pierre,We appreciate your kind comments regarding your stay at Wood Hills Hotel & Resort.We look forward to welcome you back.Sincerely,Wood Hills Hotel & Resort Management
10/10 Fantastiskt
krikor
26 mars 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
krikor
Bodde här 1 natt i mars 2024
Svar från Wood Hills Hotel & Resort Management 27 mars 2024
Dear Mr. Krikor,Thank you so much for your wonderful feedback.We are thrilled to know that you had such a fantastic experience during your stay. We look forward to welcoming you back on your next visit!Regards,Wood Hills Hotel & Resort Management
10/10 Fantastiskt
Rabih
Reste med familjen
23 aug. 2023
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent stay and amazing staff. Would stay there again.
Rabih
Bodde här 1 natt i augusti 2023
Svar från Wood Hills Hotel & Resort Management 24 aug. 2023
Dear Mr. Rabih,We appreciate your kind comments regarding your stay at Wood Hills Hotel & Resort. It is always a pleasure to receive positive feedback.We will share your comments and your rating with our team, who we're certain will be encouraged by your remarks. The hotel continuously strives to meet your needs and expectations.Thank you again for sharing your experience, and we look forward to welcome you back.Sincerely,
10/10 Fantastiskt
Jihad
Reste med familjen
20 aug. 2023
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Resort in the middle of nature with a nice pool. Convenient location. Staff is super nice and helpful. Breakfast is generous and good.
Jihad
Bodde här 1 natt i augusti 2023
Svar från Wood Hills Hotel & Resort Management 20 aug. 2023
Dear Mr. Jihad,It is always a pleasure to know that Wood Hills Hotel & Resort has achieved its mission of delivering true hospitality.Your kind words motivate us to continue providing exceptional service.We look forward to welcoming you again.Best Regards,
10/10 Fantastiskt
Omar
Reste med familj och småbarn
19 aug. 2023
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Amazing experience staying in a log cabin/bungalo. Safe and fun family friendly area with a designated play area and a shallow pool. Staff very hospitable and accommodating. Worth the visit and definitely a repeat experience.
Omar
Bodde här 1 natt i augusti 2023
Svar från Wood Hills Hotel & Resort Management 19 aug. 2023
Dear Mr. Omar,Thank you for taking the time to share your review! We're delighted to hear that you had a wonderful stay with us.Your feedback is greatly appreciated, and we value your kind words. Your detailed feedback makes all our efforts worthwhile.We look forward for your next visit!Sincerely,
4/10 Dåligt
Natalia
13 aug. 2023
Natalia
Bodde här 2 nätter i augusti 2023
Svar från Wood Hills Hotel & Resort Management 17 sep. 2023
Dear Mrs. Natalia,Thank you so much for taking the time to review our hotel.Looking forward to welcome you in the near future.
6/10 Okej
Abir
12 aug. 2023
Gillade: Renlighet och personal och service
Too noisy
Abir
Bodde här 1 natt i augusti 2023
Svar från Wood Hills Hotel & Resort 12 aug. 2023
Dear Abir,Thank you for taking the time to share your review, we are concerned about the stars’ rating and would like to get more clarification. We shall be contacting you accordingly.Looking forward to welcoming you back!
6/10 Okej
Imad
12 aug. 2023
Gillade inte: Personal och service
The property was clean at our arrival but the staff didn’t clean the room and change towels on daily basis , moreover the toilet is too small in the room and not well equipped .
Imad
Bodde här 2 nätter i augusti 2023
Svar från Wood Hills Hotel & Resort 12 aug. 2023
Dear Mr. Imad,We appreciate your feedback as it is the best way to ensure we are delivering a good service to our customers.You are right the toilet as per the bungalow configuration is small but it is feasible, and practical and equipped with the needed amenities to be used easily.Concerning the staff didn't clean the room, please note that during your stay it was only for 24 hrs, we only clean the room if requested by yourself, and usually we do provide the cleaning service if exceeds the the 24 hrs.Our reception usually informs guests about the cleaning request upon check in. We apologize if you were not clearly informed about that.Looking forward to see you again at Wood Hills.
8/10 Bra
Fida
24 juli 2023
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Lovely and quite very welcoming 😊
Fida
Bodde här 1 natt i juli 2023
Svar från Wood Hills Hotel & Resort 26 juli 2023
Dear Mrs. Fida,Thank you so much for your kind words. We are pleased to hear that you enjoyed your stay with us.Looking forward to your next visit.
10/10 Fantastiskt
Kassem
22 juli 2023
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Was very nice 👍
Kassem
Bodde här 2 nätter i juli 2023
Svar från Wood Hills Hotel & Resort 22 juli 2023
Dear Mr. Kassem,Thank you for taking the time to share your wonderful experience at Wood Hills Hotel & Resort! We are thrilled to hear that your stay with us was nothing short of perfection.Regards,
6/10 Okej
Lama
Reste med familj och småbarn, Reste i grupp
22 juli 2023
Gillade: Renlighet
Gillade inte: Personal och service och boendets skick och faciliteter
Very nice place and setting. Pool not very clean but not so bad. Food was excellent.
However we couldnt sleep a second during the night due to traffic noise. Cabins were very close to the main road. Also the mezzanine didnt have any protection barrier so we couldnt sleep on the upper floor with the kids. I recommand to spend a day there but not to sleep...
Lama
Bodde här 1 natt i juli 2023
Svar från Wood Hills Hotel & Resort 22 juli 2023
Dear Mrs. Lama,We appreciate your feedback as it is the best way to ensure we are delivering a good service to our customers.We apologize that your experience at the pool was not up to our standards, however we are conducting daily pool vacuum and water test, may be it was due to many people occupying the pool during that day. Concerning the room condition, being close to the main road, that’s true for resort view bungalows section is near the main road, but still we have double glass sound proof, unless your bungalow windows were open during night time. We also suggest for your future visit to try our pool view section.Our reception usually informs guests about the mezzanine floor that it is with out barrier, during the booking and upon check in. We apologize if you were not clearly informed about that through your online booking.Looking forward to see you again at Wood Hills Hotel & Resort.Regards,
10/10 Fantastiskt
marwan
12 juli 2023
marwan
Bodde här 1 natt i juli 2023
Svar från Wood Hills Hotel & Resort 14 juli 2023
Dear Mr. Marwan,Thank you for taking the time to share your review! Your feedback is greatly appreciated.We look forward to welcoming you back in the near future.Warm regards,Wood Hills Hotel & Resort
10/10 Fantastiskt
Rayan
9 juli 2023
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Amazing view and staff
Rayan
Bodde här 1 natt i juli 2023
Svar från Wood Hills Hotel & Resort 10 juli 2023
Dear Rayan,Thank you for taking the time to share your review! We're delighted to hear that you had a wonderful stay with us.Your feedback is greatly appreciated, and we value your kind words.We look forward to welcoming you back in the near future.Warm regards,Wood Hills Hotel & Resort
10/10 Fantastiskt
Rachid
29 juni 2023
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great place, friendly staff, well organized space. Perfect for families
Rachid
Bodde här 1 natt i juni 2023
Svar från Wood Hills Hotel & Resort 5 juli 2023
Dear Mr. Rachid,Thank you for leaving us a review!We are dedicated to make each guest's experience a memorable one.We look forward to welcoming you back!Wood Hills Hotel & Resort
10/10 Fantastiskt
Palig
28 juni 2023
Palig
Bodde här 2 nätter i juni 2023
Svar från Wood Hills Hotel & Resort 19 juli 2023
Dear Palig,Thank you for taking the time to share your review! Your feedback is greatly appreciated.We look forward to welcoming you back in the near future.Warm regards,Wood Hills Hotel & Resort
10/10 Fantastiskt
Diana
25 juni 2023
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Diana
Bodde här 1 natt i juni 2023
Svar från Wood Hills Hotel & Resort 26 juni 2023
Dear Ms. Diana,Thank you so much for taking the time to review our hotel and rating us.We are pleased to hear you enjoyed your stay with us, and your recommendation, for sure we will review our prices to meet our guests expectations.Looking forward to welcome you againSincerely,
10/10 Fantastiskt
Daizy
Affärsresenär
20 juni 2023
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Awesome location and environment
The team and I needed to get away and relax and do some bonding whilst also saying goodbye to one of the team. The Wood Hills Resort offered us a perfect environment to relax, chill in the pool, enjoy the amazing scenery and then have our own private party and celebrate. It was an amazing weekend.
Daizy
Bodde här 1 natt i juni 2023
Svar från Wood Hills Hotel & Resort 20 juni 2023
Thank you for taking the time to share your wonderful experience at Wood Hills Hotel & Resort! We are thrilled to hear that your stay with us was nothing short of perfection.Our team takes immense pride in providing exceptional service, and your kind words serve as a testament to their dedication. We strive to create memorable experiences for our guests from the moment they arrive until their departure, and we are delighted to know that we succeeded in exceeding your expectations.Warmest regards,Wood Hills Hotel & Resort