Exteriör

Recensioner av Quality Inn Memphis Northeast near I-40

2.5 out of 5
Quality Inn Memphis Northeast near I-40
2855 Old Austin Peay Hwy, Memphis, TN

Recensioner

6,8
10 - Fantastiskt i betyg. 28 av 71 recensioner" "
8 - Bra i betyg. 7 av 71 recensioner" "
6 - Okej i betyg. 15 av 71 recensioner" "
4 - Dåligt i betyg. 7 av 71 recensioner" "
2 - Väldigt dåligt i betyg. 14 av 71 recensioner" "

6,8/10

Renlighet

7,2/10

Personal och service

6,6/10

Bekvämligheter

6,6/10

Boendets skick och faciliteter

6,4/10

Hållbarhet

Recensioner

10/10 Fantastiskt

H Scott WITH

Gillade: Renlighet, personal och service och boendets skick och faciliteter
The check in staff was absolutely professional and met every need!
Bodde här 2 nätter i maj 2024
Svar från Denisha Jackson 19 maj 2024
Thanks Scott for taking time and providing feedback about your recent stay at the Quality Inn.Your feedback is very appreciated and will help us to better guest experience

10/10 Fantastiskt

Arielle

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Neat and quiet
Bodde här 1 natt i maj 2024
Svar från Denisha Jackson 17 maj 2024
Thanks Arielle for taking time out and providing valuable feedback about your recent stay at the Quality Inn. Your feedback is greatly appreciated and we hope to see you soon

10/10 Fantastiskt

Yvette

Reste med sin partner
Gillade: Renlighet och personal och service
Gillade inte: Bekvämligheter
Bedroom part was clean but carpet was not. Former smoking room and the smell lingered. Bathtub/shower had large patch of mould on the ceiling and rust around drain. Sprinkler fire head was really rusty. Sink faucets were not in good shape and the plug did not work. Front desk staff were great. Breakfast was sad!
Bodde här 1 natt i maj 2024
Svar från Manager 17 maj 2024
Hello Yvette, Thank you for sharing your feedback with us. We appreciate your kind words about our front desk staff. Your comments regarding the room conditions have been noted for future improvements. Should you have any further concerns, please feel free to reach out to our management team. We hope to better serve you in the future.

10/10 Fantastiskt

Marlon

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excelente lugar
Bodde här 1 natt i mars 2024
Svar från Denisha Jackson 8 maj 2024
Thanks, Marlon, for taking time out and providing valuable feedback about your recent stay at the Quality Inn. I'm so glad that you enjoyed your stay and we exceeded your expectations. We look forward to seeing you again.

6/10 Okej

michael

Gillade: Renlighet och boendets skick och faciliteter
Gillade inte: Personal och service
Woke up several times by people/kids playing in hallway, had to confront after front desk at 1 am told me, "you called cause there is noise in the hallway" like I was bothering the staff. Breakfast is very weak on stock and selection,no OJ. Never going back there.
Bodde här 1 natt i maj 2024
Svar från Manager 4 maj 2024
Hello michael,We sincerely apologize for any inconvenience caused during your stay. We encourage guests to report any disturbances to our team, and we will address them promptly. Your feedback regarding breakfast stock and selection will be shared with the relevant departments for improvement. We value your comments and hope for the opportunity to better serve you in the future.

8/10 Bra

Connie, Kingsport

Gillade: Renlighet och boendets skick och faciliteter
Bodde här 2 nätter i april 2024
Svar från Denisha Jackson 1 maj 2024
Thanks Connie for taking time out of your busy schedule and providing feedback about your experience at the Quality Inn. Your feedback is very important to us and will help us to better guest experience.

10/10 Fantastiskt

Marcial Andres

Gillade: Bekvämligheter och boendets skick och faciliteter
Good
Bodde här 1 natt i april 2024
Svar från Denisha Jackson 29 apr. 2024
Thanks Marcial for taking time out and providing feedback about your recent experience at the Quality Inn. It is our pleasure to meet your expectations with our hotel, hope to see you soon.

10/10 Fantastiskt

Shawn

Bodde här 1 natt i april 2024
Svar från Manager 10 maj 2024
Hello Shawn,We're thrilled to hear you had a wonderful stay with us! We hope to welcome you back soon for another fantastic experience.

2/10 Väldigt dåligt

Gaylea

Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
I felt very unsafe. The room smelled really bad. I didn't stay. I checked out immediately. I should have read the reviews before booking. Memphis is not safe anywhere. I had to drive to Arkansas to find a room for two nights. I lost a lot of money on this booking.
Bodde här 2 nätter i april 2024
Svar från Denisha Jackson 17 apr. 2024
Dear Gaylea, Thank you for taking time out and providing feedback about your stay at the Quality Inn. Let me the first to apologize that your stay was not as to your expectations. We value your feedback and will use this information to better guest experience.

10/10 Fantastiskt

Robert

Reste med familjen, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Everything you should expect from a hotel experience. Not a single bad detail
Bodde här 1 natt i april 2024
Svar från Manager 23 apr. 2024
Hello Robert,We are delighted to hear that you had a flawless stay with us. It's wonderful to know that we met your expectations in every aspect. Your feedback is truly appreciated, and we hope to welcome you back again in the future.

10/10 Fantastiskt

Quinsey

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I still haven't received my 75$ deposit from when I stayed April 2 of this year
Bodde här 1 natt i april 2024
Svar från Denisha Jackson 8 apr. 2024
Thanks, Quinsey, for taking time out and providing feedback about your recent stay. All deposit is returned upon check out; the pending deposit is release please contact hotel if you need further assistance with this matter.

2/10 Väldigt dåligt

Nena

Reste med familj och småbarn
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
El personal súper grosero ..en el desayuno fatal tanta gente y solo una máquina de asear waffles
Bodde här 2 nätter i april 2024
Svar från Denisha Jackson 8 apr. 2024
Thanks Nena for taking time out and providing feedback about your recent stay I would like to apologize on the behalf of my entire team that your stay was not satisfactory. Your feedback is very important to us and will help us to better guest experience.

4/10 Dåligt

Charles

Reste med sin partner, Reste med husdjur
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Very poor condition. Mildewed and messy caulking in shower, door handles fall off, gunk on carpet, sink cracked temperatures on sink reversed. Parking area did not feel safe. Only positive is it is easy to get to snd thete is a park nearby.
Bodde här 1 natt i april 2024
Svar från Denisha Jackson 7 apr. 2024
Thanks Charles for taking time out and providing feedback about your recent stay at the Quality Inn. I would like to apologize on the behalf of my entire stay that your experience was not to your satisfaction. Your feedback is greatly appreciated and will help us to better guest experience

2/10 Väldigt dåligt

Wilmer

Reste med familj och småbarn
Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
Hotel was dirty, lining was old, thin and stained, pillows were old. Bathroom was dirty, sink was cracked. Buggers on the walls. Do not stay here!
Bodde här 5 nätter i mars 2024
Svar från Denisha Jackson 6 apr. 2024
Thanks Wilmer for taking time out and providing valuable feedback let me apologize if your stay was not as satisfactory as you thought it should be. Your feedback is very important to us and will help us to better guest experience.

2/10 Väldigt dåligt

Francisco

Affärsresenär
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Muy sucio, no suficiente toallas
Bodde här 3 nätter i mars 2024
Svar från Denisha Jackson 30 mars 2024
Thanks Francisco, for taking time provide us with feedback from your recent stay at Quality INN Choice Hotel. On behalf of our entire staff, I apologize that your experience was anything less than satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible. Please know that your feedback is extremely valuable to us. Feedback such as yours assists us to continuously improve our customer service and property on a daily basis. In addition, please know that your comments and issues will be addressed by our staff. It is our hope that you will give us another opportunity to host you in our hotel in the future. All the best, GM

2/10 Väldigt dåligt

Darren

Affärsresenär, Reste med familjen
Gillade inte: Bekvämligheter
I never stayed checked into the hotel. They rejected me at the door. Never received my refund
Bodde här 1 natt i mars 2024
Svar från Denisha Jackson 30 mars 2024
Thanks Darren, for taking time provide us with feedback from your recent stay at Quality INN Choice Hotel. On behalf of our entire staff, I apologize that your experience was anything less than satisfying. Please contact hotel directly regarding your reservation concerns. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible. Please know that your feedback is extremely valuable to us. Feedback such as yours assists us to continuously improve our customer service and property on a daily basis. In addition, please know that your comments and issues will be addressed by our staff. It is our hope that you will give us another opportunity to host you in our hotel in the future. All the best, GM

6/10 Okej

LaCresha

Bodde här 1 natt i mars 2024
Svar från Manager 15 apr. 2024
Hello LaCresha, We appreciate you choosing our hotel for your recent stay. We always aim to provide the best experience for our guests. Should you have any feedback to share, please don't hesitate to reach out to us so we can address any concerns. We hope to welcome you back in the future.

2/10 Väldigt dåligt

Brenda, Fort Mohave

Reste med sin partner
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
There is not enough words of how ghetto this property is. When we pulled up we noticed a car that was parked with people sleeping in it… I thought strange but maybe they are waiting to get checked in. When we entered nobody greeted us for at least 5 mins. The worker appeared to live there with her gang banger appearing children ( they were on some form of social media taking pics of themselves with gang signs). When the worker finally came to the desk she wasn’t wearing any badge or ID to alert me that she was a worker. She asked if we have a reservation which I replied yes and gave her my last name. She quickly responded that no I didn’t have a reservation. I offered my ID and said maybe she didn’t know how to spell my last name. She responded curtly that there were only 6 reservations she knew how to spell. She finally mysteriously found it. The room she gave me was not what I reserved. Received 1 Queen bed payed for 1 king. We went back to desk and she gave us a new room. No I’m sorry or have a good stay nothing! I felt as if she was hating on me for bringing it to her attention. The room was not horrible certainly in disrepair. Not filthy but not clean. I kept my shoes on when walking on the floors. When we left early next AM several homeless people were eating the breakfast. My husband recommended we leave while our vehicle still had wheels. Upon leaving the people sleeping in the parking lot were folding blankets and stirring around. It’s clear they were perm there.
Bodde här 1 natt i mars 2024
Svar från Manager 16 mars 2024
Hello Brenda, We regret to hear about your experience and apologize for any inconvenience. We strive to provide a welcoming environment for all our guests. Your feedback is important to us and will be shared with the team for further review. Please feel free to reach out to the management team directly to address any concerns you may have encountered during your stay.

10/10 Fantastiskt

Lindsay, Apopka

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The room was nice, had plenty of space, good location, I felt safe staying here. Alicia was welcoming and helpful, the staff is all kind. It was a very nice stay.
Bodde här 3 nätter i februari 2024
Svar från Denisha Jackson 5 mars 2024
Thanks Lindsay for taking time out and providing positive feedback about your recent stay at the Quality Inn. Your feedback is valued and appreciated.

4/10 Dåligt

Gemya

Reste med sin partner
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The hotel was not clean and had weird smells.
Bodde här 1 natt i mars 2024
Svar från Denisha Jackson 4 mars 2024
Thanks Gemya for taking time out and sharing feedback about your experience at the hotel. Your feedback is very appreciated and will help us to better guest experience.

2/10 Väldigt dåligt

Brandi

Affärsresenär
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Ppl there rude
Bodde här 1 natt i februari 2024
Svar från Denisha Jackson 3 mars 2024
Thanks Brandi for taking time and providing feedback about your recent stay at the Quality Inn. Your feedback will help us to better guest experience.

10/10 Fantastiskt

Joseph

Reste med familj och småbarn
Gillade: Renlighet och bekvämligheter
Nice and very comfortable
Bodde här 1 natt i februari 2024
Svar från Manager 27 feb. 2024
Hello Joseph,Our primary aim is to give you a comfortable and accommodating experience, and we are incredibly pleased to hear of our success in this ambition. Thank you for your kind comments and review regarding our high standards of comfort and accommodation. I am glad that we were able to meet your expectations and we're all looking forward to your next visit!

6/10 Okej

Chukwuma

Gillade inte: Boendets skick och faciliteter
Old desk chair. Toilet lid slightly deformed. The $50 deposit despite having fully paid. I am aware that it is refundable.
Bodde här 1 natt i februari 2024
Svar från Denisha Jackson 19 feb. 2024
Thanks Chukwuma for taking time out and providing feedback about your recent experience at the Quality Inn

2/10 Väldigt dåligt

Jose

Gillade inte: Personal och service och boendets skick och faciliteter
Ese motel es un cochinero apesta desde que uno pone un pie adentro
Bodde här 1 natt i februari 2024
Svar från Denisha Jackson 18 feb. 2024
Gracias José por tomarse el tiempo y brindarnos comentarios sobre su reciente estadía en el Quality Inn. Quiero disculparme porque su estadía no superó sus expectativas. Sus comentarios son muy importantes para nosotros y nos ayudarán a mejorar la experiencia de los huéspedes.

6/10 Okej

Judith

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i februari 2024
Svar från Manager 10 feb. 2024
Hello Judith,Thank you for choosing our hotel for your recent stay. We appreciate your time in leaving a rating. We encourage you to reach out to us directly if you have any specific feedback or concerns about your experience. We value your input and would love the opportunity to address any issues you may have encountered. We look forward to hearing from you.

6/10 Okej

Jacob

Affärsresenär
Gillade: Personal och service
Gillade inte: Renlighet
Customer service was great. Breakfast was not, very mediocre and certainly not enough for everybody in the hotel to enjoy. The room was not that clean. Found hair all over the shower and sweat crystals all over the windowsill as if somebody used the AC to dry clothes. Not to mention the comforter smelled like another person.
Bodde här 7 nätter i januari 2024
Svar från Denisha Jackson 5 feb. 2024
Thanks Jacob for taking time out to provide valuable feedback about your recent experience at the Quality Inn your feedback is very important to us and will help us to better guest experience.

8/10 Bra

Jose

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Good for a couple of nights
Bodde här 1 natt i februari 2024
Svar från Denisha Jackson 2 feb. 2024
Thanks Jose for taking time out and providing feedback about your recent experience at the Quality Inn your feedback will help us to better improve guest experience.

6/10 Okej

Renee

Bodde här 1 natt i januari 2024
Svar från Denisha Jackson 28 jan. 2024
Thanks Renee for taking time out and providing feedback about your recent experience at the Quality Inn

10/10 Fantastiskt

Brenda D.

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Employees was friendly.
Bodde här 1 natt i januari 2024
Svar från Denisha Jackson 27 jan. 2024
Thanks Brenda for providing positive feedback about the employees at the Quality Inn your feedback is very important to us.

2/10 Väldigt dåligt

Eduardo

Bodde här 1 natt i januari 2024
Svar från Manager 27 jan. 2024
Hello Eduardo, We apologize for any dissatisfaction you experienced during your stay. We encourage you to reach out to us directly so we can address any concerns you may have had. Your feedback is valuable to us and we strive to improve our guests' experience. We hope to have another opportunity to welcome you back in the future.

6/10 Okej

Marilyn

Reste med familjen
Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Conservative living
The breakfast wasn't too good, you had to cook your waffles, and that was very time consuming, because that caused a line. There was not to choose from, no pastries, no cooked sausage and eggs. The drink machines were out of drinks most of the time. They only gave quarters in change.
Bodde här 4 nätter i januari 2024
Svar från Denisha Jackson 23 jan. 2024
Thanks Marilyn for taking time out and providing feedback about your recent stay at the Quality Inn your feedback will help us to improve guest experience.

2/10 Väldigt dåligt

Freedom

Reste med familj och småbarn, Affärsresenär
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The smell of mariwuana was too strong, there were drunk peolpe outside of the hotel and it was very unsafe, the bedsheets were very but very dirty amd the cleaning staff were visibly high on something!! Never going back!!!
Bodde här 1 natt i december 2023
Svar från Manager 23 jan. 2024
Hello Freedom, We apologize for any discomfort caused during your stay. Our goal is to provide a safe and enjoyable experience for all our guests. We take your feedback seriously and are addressing the concerns you've raised with our team. We appreciate you bringing this to our attention and hope you'll give us another chance to provide the exceptional service we strive for.

4/10 Dåligt

Alena

Gillade inte: Boendets skick och faciliteter
Okay
This is not a non smoking hotel. Weed and tobacco smoke everywhere. Room was comfortable enough besides the terrible smell.
Bodde här 1 natt i januari 2024
Svar från Manager 23 jan. 2024
Hello Alena, Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced during your stay. Ensuring a comfortable environment for all our guests is of utmost importance to us. We will address the issues regarding smoke to maintain our non-smoking policy. We encourage you to reach out to our management team directly for further assistance.

4/10 Dåligt

Jessica

Reste med familj och småbarn
Gillade inte: Personal och service och bekvämligheter
The area around doesn't feel safe.
Bodde här 1 natt i januari 2024
Svar från Denisha Jackson 21 jan. 2024
Thanks Jessica for taking time out and providing feedback about your experience at our hotel on the behalf of our entire staff I would like to apologize that your stay was not enjoyable. Your feedback will help us to improve guests experience.

8/10 Bra

Mikea

Gillade: Personal och service och boendets skick och faciliteter
Bodde här 1 natt i januari 2024
Svar från Denisha Jackson 17 jan. 2024
Thanks Mikea for taking time out and providing feedback about your recent experiences at the Quality Inn.

10/10 Fantastiskt

Brandi

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i januari 2024
Svar från Denisha Jackson 17 jan. 2024
Thanks Brandi for taking time out and providing positive feedback about your recent stay at the Quality Inn

6/10 Okej

reilly

Affärsresenär
Gillade: Personal och service
Gillade inte: Bekvämligheter och boendets skick och faciliteter
Staff was very friendly checking in. However walls were paper thin. Guests above me were stomping on the floor until around 2am. Vehicles also in and out of the parking lot until late and were noisy.
Bodde här 2 nätter i januari 2024
Svar från Denisha Jackson 13 jan. 2024
Thanks Reilly for taking time out and providing feedback about your experience at the Quality Inn your feedback is very important to us and will help us to improve guest experience.

10/10 Fantastiskt

Nadaizha

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i januari 2024
Svar från Denisha Jackson 13 jan. 2024
Thanks Nadaizha for taking time out and providing positive feedback about your recent experience at the Quality Inn.

10/10 Fantastiskt

Meagan

Gillade: Renlighet, personal och service och boendets skick och faciliteter
It was a good stay over all
Bodde här 1 natt i januari 2024
Svar från Manager 9 jan. 2024
Hello Meagan,Thank you for choosing our hotel for your stay. We are glad to hear that you had a good experience with us. If you have any further feedback or if there is anything we can improve upon, please don't hesitate to let us know. We appreciate your valuable input and hope to have the opportunity to welcome you back in the future.

10/10 Fantastiskt

Ashley

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i december 2023
Svar från Manager 9 jan. 2024
Hello Ashley,Thank you for choosing our hotel for your stay! We strive to provide exceptional service and ensure you have a wonderful experience. If there is anything else we can assist you with, please don't hesitate to reach out. We hope to welcome you back in the future.

8/10 Bra

Reynaldo

Reste med sin partner
Gillade: Renlighet
Muy buena atención
Bodde här 1 natt i december 2023
Svar från Manager 8 jan. 2024
Hello Reynaldo,Gracias por su comentario sobre nuestro excelente servicio al cliente. Nos complace saber que recibió una atención de calidad durante su estadía. Esperamos que haya disfrutado de su experiencia en nuestro hotel y esperamos darle la bienvenida nuevamente en el futuro.

10/10 Fantastiskt

Nikki

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Thx you
Bodde här 1 natt i december 2023
Svar från Denisha Jackson 30 dec. 2023
Thanks Nikki for taking time out and providing positive feedback about the hotel

6/10 Okej

Mikea

Nothing just very convenient… staff is great for the most part .
Bodde här 1 natt i december 2023
Svar från Denisha Jackson 29 dec. 2023
Thanks Mikea for taking time out to provide positive feedback about our hotel

10/10 Fantastiskt

Leroy

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i december 2023
Svar från Denisha Jackson 30 dec. 2023
Thanks Leroy for taking time out and providing positive feedback about the hotel

10/10 Fantastiskt

Valeria

Bodde här 1 natt i december 2023
Svar från Denisha Jackson 30 dec. 2023
Thanks Valerie for taking time out and providing positive feedback about the hotel

8/10 Bra

Nhi

Reste med familj och småbarn, Reste med familjen
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
The staffs was the best thing about this hotel, if not the best services I’ve ever received. They were so understanding and helpful!
Bodde här 1 natt i december 2023
Svar från Denisha Jackson 29 dec. 2023
Thanks Nhi for taking time out and providing positive feedback about your recent experience with the hotel staff

6/10 Okej

Damien

Gillade inte: Renlighet och personal och service
Bodde här 1 natt i december 2023
Svar från Denisha Jackson 28 dec. 2023
Thanks, Damien, for taking time providing feedback about your recent experience at the hotel your revies is greatly appreciated. We look forward to using your feedback to better guest experience.

6/10 Okej

Joey Pauline

Reste med sin partner
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Gillade inte: Renlighet
Bodde här 1 natt i december 2023
Svar från Manager 28 dec. 2023
Hello Joey Pauline,We appreciate your recent stay at our hotel. If there is any feedback or specific concerns you would like to share with us, we would encourage you to reach out to us directly. We want to ensure that any issues you experienced are addressed and resolved. We hope to have the opportunity to welcome you back in the future for an improved stay.

8/10 Bra

Keren

Bodde här 1 natt i december 2023
Svar från Denisha Jackson 16 jan. 2024
Dear Karen thanks for taking time out to provide feedback about your recent stay at the Quality Inn your feedback will help us better guest experience.

10/10 Fantastiskt

Joseph

Reste med familj och småbarn, Reste med familjen, Reste med sin partner
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Cleaness and surrounding and safe
Bodde här 1 natt i december 2023
Svar från Denisha Jackson 26 dec. 2023
Thanks Joseph for taking time out to provide some positive feedback about our hotel