Honestly there is not much to complaint about if you need a room to sleep in a convienient south beach location. If you are truly interested in hospitality and genuine boutique hotel service and genuine design you're in the wrong spot. (Knockoff furniture)
No terrace, no pool, no bar, no lounge apart from the over-airconditioned reception lobby.
No late checkout, no shower after beach if you have a late flight and no real interest in serving if you don't really insist and talk to Chyntia, the manager who actually is helpfull.
Had a nice stay for sleeping (all they offer), but will never consider it again due to the above.
On the upside the staff is very friendly.