Glad that you enjoyed your overall experience, Joakim!

We would like to thank you for the time that you took to share your honest feedback with us! We apologize that your recent experience wasn't the 5 star experience that we strive to provide! We are constantly checking against the market and we find that our prices are indeed average. We apologize that you found it to be expensive. Once again, thank you for sharing your feedback!

We are delighted that you had a great time! We hope to see you again soon!

Thank you for sharing your feedback, Tove! The location of our property is prime. We are just across the street from the beach, and close to all of the hottest spots. We provide our guests with a load of amenities- the umbrella and the beach chairs are just a few. We hope that you were able to enjoy the WiFi, unlimited local calls, access to the business center and our fitness center. We hope that you will come back and give us a second chance, as we would love to make it up to you!

Hello Noria and thank you for sharing your feedback! We are glad that your stay was ok, even though we strive to provide amazing times to our guests. I will definitely pass on your comments about the room, to the Director of Housekeeping! We hope that the next time that you are in Miami, that you will give us a second chance!

Hello there susanne and thank you for providing us with your honest feedback regarding your recent stay here! I am sorry but I do not know what the "NGR" days stands for. Here at Dorchester we give our guests the option to dine in house, so they don't have to leave. I am sorry that you found the breakfast to be simple. We usually get great compliments on the food that we serve for breakfast. There is a wide variety buffet or an a la carte menu to choose from. Both providing healthy and delicious items.

Thank you for sharing your feedback with us. We're glad to hear that you found our rooms to be spacious and appreciated the ample space to move around without feeling crowded. We also appreciate your compliments on the drinks at our bar and the food at our restaurant, particularly the housemade empanadas. We apologize for any inconvenience caused by the lack of elevators to the wing where most guests are staying. We understand that this can be challenging, especially with heavy luggage, and we will take your feedback into consideration as we strive to improve our facilities and services. Your comments about the beds and pillows are duly noted, and we will review these aspects to ensure our guests' comfort. Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back in the future. If there's anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know.

Thrilled that you had a great experience with us Patrick! We hope to see you again in the future!

Thank you for your kind words! We're delighted to hear that you loved the atmosphere during your stay with us. Creating a welcoming and enjoyable atmosphere for our guests is one of our top priorities, and we're thrilled that you appreciated it. We hope to have the pleasure of welcoming you back for another memorable experience in the future. If there's anything specific you enjoyed about the atmosphere or if there's anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know.

Great review! Happy to see that your recent experience with us was such a fabulous one!

Nothing makes us happier than knowing that our guests have had such a great time! :)

Richard, we are thrilled that your recent stay was a 5 star one! Hope to see you again soon!

Thank you for sharing your experience with us. We're glad you found our hotel beautiful, but we're genuinely sorry to hear that our staff did not meet your expectations regarding assistance and guidance. We apologize for any inconvenience caused by the lack of helpfulness from our team. Providing exceptional service and assistance is a priority, and we regret falling short in addressing your inquiries about local recommendations and post-check-out options. Your feedback is crucial, and we'll use it to improve our service standards and ensure our staff is more attentive and helpful in the future. Moreover, we're concerned about your observation regarding the maintenance of our hotel. We take pride in our property and its upkeep, and we apologize if it did not meet your expectations during your stay. Rest assured, we'll address these maintenance concerns promptly to maintain the beauty and comfort our guests expect. We appreciate your valuable feedback, and we hope to have another opportunity to provide you with a much-improved experience. Please don't hesitate to reach out to us directly if there's anything specific we can do to make your future stays more enjoyable. Thank you for choosing our hotel, and we hope to regain your trust on your next visit.

Glad that you had such a great time with us Luigi! Come back soon!

Steeve, we wish that you could have shared with us why your stay wasn't the 5 star stay that we strive to provide us with!

Thank you for staying with us! Glad that you had such a great time Robert!

Thank you for taking the time to share your feedback with us. We're pleased to hear that you found our hotel to be good, and you appreciated the spacious and comfortable accommodations. However, we sincerely apologize for the inconvenience caused by the condition of the pool. Ensuring a clean and enjoyable environment for our guests is a priority, and we regret that the pool did not meet your expectations during your visit. Rest assured, we have addressed this issue with our maintenance team to ensure that such oversights are promptly rectified in the future. Your feedback is valuable to us as it helps us improve our services. We hope to have the opportunity to welcome you back for an even better experience. Please feel free to reach out to our team if there's anything specific we can do to make your next stay more enjoyable. Thank you for choosing our hotel, and we look forward to the possibility of hosting you again.