Alla recensioner som visas är recensioner från verkliga gäster. Endast resenärer som har bokat en vistelse med oss kan publicera en recension. Vi verifierar recensioner i enlighet med våra riktlinjer och publicerar alla recensioner, både positiva och negativa.Mer informationÖppnas i ett nytt fönster
10 - Fantastiskt i betyg. 396 av 755 recensioner" "
10 - Fantastiskt
396
8 - Bra i betyg. 189 av 755 recensioner" "
8 - Bra
189
6 - Okej i betyg. 83 av 755 recensioner" "
6 - Okej
83
4 - Dåligt i betyg. 40 av 755 recensioner" "
4 - Dåligt
40
2 - Väldigt dåligt i betyg. 47 av 755 recensioner" "
2 - Väldigt dåligt
47
8,8/10
Renlighet
8,6/10
Personal och service
8,0/10
Bekvämligheter
8,4/10
Boendets skick och faciliteter
8,6/10
Hållbarhet
Recensioner
8/10 Bra
Sandra, Stockholm
1 juli 2016
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Business trip gone great
Business trip so not really anything to rate as I only needed a place to sleep and this place was great.
Sandra
8/10 Bra
Markus, Swe
5 jan. 2016
Gillade: Renlighet, personal och service och rummets bekvämlighet
Bra!
Allt gott!
Markus
10/10 Fantastiskt
Johan
2 jan. 2015
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Johan
10/10 Fantastiskt
Verifierad resenär
29 juli 2012
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Perfekt läge och mycket bra hotell
Verifierad resenär
10/10 Fantastiskt
Lisa
Reste med familjen
30 apr. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great property
Lisa
Bodde här 1 natt i februari 2024
Svar från Director of Room Operations 1 maj 2024
Dear Lisa, Thank you for choosing to stay with us at JW Marriott Miami. We are absolutely thrilled to receive your thoughtful review, and we are delighted to learn you found our hotel to be so comfortable. It would be an honor to host you again when you return to Miami. Have a wonderful day, and travel safely.Keisha CowardDirector of Room Operations
10/10 Fantastiskt
Angel Luis
30 apr. 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
My stay was very good and will recommend staying here.
Angel Luis
Bodde här 4 nätter i april 2024
Svar från Director of Room Operations 2 maj 2024
Dear Ms. Luis, Thank you for choosing to stay with us and for taking the time to post a review. We enjoy hearing when our guests depart with replenished spirits and leave richer than when they arrived. We appreciate your recommendation and look forward to your next visit.Keisha CowardDirector of Room Operations
6/10 Okej
Fernando
Reste med familjen
26 apr. 2024
Gillade: Renlighet och personal och service
Gillade inte: Bekvämligheter och boendets skick och faciliteter
Terrible bedding. Short coarse sheets. Bar closed before 11. So so room service.
Fernando
Bodde här 4 nätter i april 2024
Svar från Director of Room Operations 27 apr. 2024
Dear Fernando, Thank you for your recent visit to our hotel and also for your review. We strive to offer our guests authentic and enriching experiences; therefore, we are disappointed that we did not meet all of your expectations, especially with our accommodations and some of our services. We appreciate your valuable comments, as we are always in pursuit of elevating our guest experience on all levels. Please accept our apologies, and we hope to have another opportunity to show you our commitment to crafting quality and seamless visits.Keisha Coward,Director of Room Operations
10/10 Fantastiskt
Michael
23 apr. 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Michael
Bodde här 1 natt i januari 2024
Svar från Director of Room Operations 25 apr. 2024
Dear Michael, Thank you for taking the time to leave your kind rating. At JW Marriott Miami, every detail is thoughtfully curated to ensure you can fully embrace the moment to focus on what matters most. We are pleased to know our efforts resonated with you and look forward to having the pleasure of serving you again soon.Keisha CowardDirector of Room Operations
10/10 Fantastiskt
Surrae, columbus
13 apr. 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Surrae
Bodde här 1 natt i april 2024
Svar från Director of Room Operations 15 apr. 2024
Dear Surrae, We are thrilled you had an excellent stay at JW Marriott Miami, and we appreciate the fantastic rating. It was our pleasure accommodating you, and we look forward to your next visit with us.Keisha CowardDirector of Room Operations
6/10 Okej
Munsoor
Reste med familjen
9 apr. 2024
Gillade: Renlighet, personal och service och bekvämligheter
We were given a room on the 19th floor that was in need of serious renovation. Little did we know that when we checked in. This is a bad policy of some hotels and for the money we paid, we were dissatisfied. I will have to point out that when I mentioned it to Nicholas in the morning, he did comp us for the breakfast, which was appreciated.
Munsoor
Bodde här 1 natt i april 2024
Svar från Director of Room Operations 11 apr. 2024
Dear Munsoor, Thank you for staying with us and for taking the time to post a review. We are disappointed our hotel did not meet all your expectations and that you were unhappy with the lack of upkeep you observed during your stay. We will share your feedback with the appropriate individuals, as our goal is to create enriching experiences with inspiring surroundings. On a brighter note, it is great to hear you highlighted the positive aspects of your stay. We hope you will make arrangements to stay with us again.Keisha Coward,Director of Room Operations
10/10 Fantastiskt
Alejandro
7 apr. 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Alejandro
Bodde här 1 natt i april 2024
Svar från Director of Room Operations 9 apr. 2024
Dear Alejandro, Thank you for taking the time to leave your kind rating. At JW Marriott Miami, every detail is thoughtfully curated to ensure you can fully embrace the moment to focus on what matters most. We are pleased to know our efforts resonated with you and look forward to having the pleasure of serving you again soon.Keisha CowardDirector of Room Operations
10/10 Fantastiskt
Elizabeth
Reste i grupp
4 apr. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent staff!
Elizabeth
Bodde här 1 natt i april 2024
Svar från Director of Room Operations 4 apr. 2024
Dear Elizabeth, Hearing about your exceptional experience with our staff brings us great joy. We pride ourselves on our attentive and caring team, and your feedback affirms our commitment to hospitality. JW Marriott Miami looks forward to your return for another extraordinary stay.Keisha CowardDirector of Room Operations
8/10 Bra
Leon, Calgary
30 mars 2024
Leon
Bodde här 7 nätter i mars 2024
Svar från Director of Room Operations 20 apr. 2024
Dear Leon, We appreciate your gracious rating about your stay at JW Marriott Miami. It means a lot for us to learn that we met all of your expectations. Thank you for being our guest, and we look forward to a future visit.Keisha Coward,Director of Room Operations
6/10 Okej
Rina
16 mars 2024
Gillade: Renlighet och personal och service
Rina
Bodde här 6 nätter i mars 2024
Svar från Director of Room Operations 23 mars 2024
Dear Rina, Thank you for being our guest and for taking the time to share your rating. We are pleased you enjoyed your overall stay, but we regret not meeting your expectations in some areas. We want to extend our apologies, and we hope to have another opportunity to show you our commitment to providing elevated, quality experiences that will leave you with replenished spirits.Keisha Coward,Director of Room Operations
10/10 Fantastiskt
Iliana
Reste med familjen
28 feb. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Todo excelente
Iliana
Bodde här 4 nätter i februari 2024
Svar från Director of Room Operations 28 feb. 2024
Dear Iliana, Thank you for choosing to stay with us at JW Marriott Miami. We enjoy hearing when our guests depart with replenished spirits and leave richer than when they arrived. We are delighted to have been a part of your journey and to have exceeded all your expectations. We look forward to your next visit.Keisha Coward,Director of Room Operations
10/10 Fantastiskt
Giselle
Reste med sin partner
27 feb. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excelente hotel. Muy buen servicio, limpieza y muy bien ubicado. Muy recomendable.
Giselle
Bodde här 4 nätter i februari 2024
Svar från Director of Room Operations 28 feb. 2024
Dear Giselle, Thank you for the five-star review. We are glad that your stay was well balanced, with enriching experiences around every corner, along with our commitment to providing seamless and intuitive service. Thank you for recommending JW Marriott Miami to fellow reviewers online; we look forward to seeing you again soon.Keisha Coward,Director of Room Operations
10/10 Fantastiskt
ANDRES
Reste med familj och småbarn
25 feb. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Súper nice
ANDRES
Bodde här 2 nätter i februari 2024
Svar från Director of Room Operations 27 feb. 2024
Dear Andres, Thank you for choosing to stay with us and for taking the time to post a review. We enjoy hearing when our guests depart with replenished spirits and leave richer than when they arrived. We are delighted to have been a part of your journey, and we hope you will make us your home away from home whenever your travels bring you to our Miami. We look forward to your next visit.Keisha Coward,Director of Room Operations
10/10 Fantastiskt
Asiria
25 feb. 2024
Gillade: Boendets skick och faciliteter
Todo bien
Asiria
Bodde här 4 nätter i februari 2024
Svar från Director of Room Operations 27 feb. 2024
Dear Asiria, Thank you for choosing to stay with us and for taking the time to post a review. We enjoy hearing when our guests depart with replenished spirits and leave richer than when they arrived. We are delighted to have been a part of your journey, and we hope you will make us your home away from home whenever your travels bring you to our Miami. We look forward to your next visit.Keisha Coward,Director of Room Operations
10/10 Fantastiskt
Cynthia, Granbury
25 feb. 2024
Cynthia
Bodde här 1 natt i februari 2024
Svar från Director of Room Operations 21 mars 2024
Dear Cynthia, Thank you for the splendid rating. It was a true pleasure to have the opportunity to make your stay memorable, and we hope you left with replenished spirits. We look forward to welcoming you back to JW Marriott Miami for another spectacular experience.Keisha Coward,Director of Room Operations
8/10 Bra
Christine
24 feb. 2024
Gillade: Renlighet och personal och service
Christine
Bodde här 1 natt i februari 2024
Svar från Director of Room Operations 2 mars 2024
Dear Christine, Thank you for your rating of JW Marriott Miami. We are pleased your stay with us was great and look forward to welcoming you back soon.Keisha CowardDirector of Room Operations
8/10 Bra
Carlos Andres
Reste med familj och småbarn
5 feb. 2024
Gillade: Renlighet, personal och service och bekvämligheter
.
Carlos Andres
Bodde här 3 nätter i februari 2024
Svar från Director of Room Operations 6 feb. 2024
Dear Mr. Andres, Thank you for rating your pleasant experience at JW Marriott Miami. We are glad you enjoyed your time with us and hope to welcome you again whenever your travels bring you back to Miami.Keisha CowardDirector of Room Operations
10/10 Fantastiskt
Enrique
4 feb. 2024
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Hotel excelente, en area segura y bien ubicada
Hotel muy bien ubicado en Brickell en area muy segura a pocos metros del Mall, con buena variedad de restaurantes y vida nocturna a pocos metros. El cuarto muy bonito están y en muy buen estado, el desayuno muy bueno. Cuenta con Room Services 24 horas y valet Parking. La cama muy cómoda. Lo único que pudieran mejorar es el servicio de Valet Parking en cuanto al precio muy caro $57.00 la noche los otros hoteles del area nos dijeron los valet cobran menos. El check inn y check out es bastante agil.
Enrique
Bodde här 2 nätter i februari 2024
Svar från Director of Room Operations 5 feb. 2024
Dear Enrique, Thank you for choosing to stay at JW Marriott Miami and for posting a review. Our superior location in the heart of Brickell, Miami's hot destination for dining, shopping, and nightlife, offers our guests an enriching retreat to explore Miami. We are so glad you liked our modern accommodations and delicious breakfast. However, we regret your disappointment with our parking fee. We appreciate the feedback and look forward to your next visit.Keisha CowardDirector of Room Operations
8/10 Bra
Anaith
Reste med familjen
3 feb. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Hubo una noche que no pudimos dormir por una pelea en el pasillo de otros huéspedes. No pudimos hablar a recepción para reportarla porque el teléfono de la habitación no funcionaba. Sólo había 2 toallas de baño y éramos 4 personas hospedándonos en esa habitación , bajamos al lobby a solicitar más toallas (porque no funcionaba el teléfono) y tardaron más de una hora en traerlas. Cada día que hacían la limpieza nos volvían a dejar sin las 4 toallas que necesitábamos (una por cada persona hospedada ).
Anaith
Bodde här 4 nätter i januari 2024
Svar från Director of Room Operations 4 feb. 2024
Dear Anaith, Thank you for being our guest at JW Marriott Miami; we appreciate your high rating. However, we apologize that you were inconvenienced by the noise from other guests. Your comments remind us there is always room for improvement, and we will review your feedback with the appropriate individuals. We are also sorry for the maintenance issues you encountered with your room. We will address your feedback appropriately to improve going forward. Furthermore, we regret the lack of amenities in your room and the poor service you received during your stay. Your valuable remarks will be shared with our associates in keeping with our commitment to inspired service. We look forward to another opportunity to prove our commitment to crafting the seamless experience you deserve.Keisha CowardDirector of Room Operations
8/10 Bra
Juan Carlos
Reste med sin partner
1 feb. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
La habitación estaba incompleta en sus muebles, para ser una suite, tenia muy, pero muy limitado el espacio para guardar ropa. el servicio de toallas siempre fue un problema al igual el servicio de Housekeeping, muy malo, lo demás todo bien.
Juan Carlos
Bodde här 4 nätter i januari 2024
Svar från Director of Room Operations 2 feb. 2024
Dear Mr. Carlos, Thank you for your honest evaluation. We appreciate you mentioning you were satisfied with all other aspects of your stay, except not meeting some of your expectations with your suite. We also regret the inconvenience you experienced with our housekeeping service, and we will address this properly. We are grateful for your patience and look forward to another opportunity to prove our commitment to crafting the seamless visit you deserve.Keisha Coward,Director of Room Operations
2/10 Väldigt dåligt
THEOGENE
31 jan. 2024
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Service was very bad especially front deck
THEOGENE
Bodde här 2 nätter i januari 2024
Svar från Director of Room Operations 1 feb. 2024
Dear Theogene, Thank you for choosing us and for your candid feedback. Please accept our apologies for the issues you had with our service. Your valuable comments will be addressed with our associates in keeping with our commitment to inspired service. We hope you will stay with us again so we can provide the flawless experience you deserve.Keisha CowardDirector of Room Operations
10/10 Fantastiskt
Carlos
Affärsresenär
29 jan. 2024
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Carlos
Bodde här 2 nätter i januari 2024
Svar från Director of Room Operations 30 jan. 2024
Dear Carlos, Thank you for choosing JW Marriott Miami. We are dedicated to providing a comfortable atmosphere for our guests; therefore, we love that you had a pleasant visit. We look forward to another opportunity to make your next stay great.Keisha CowardDirector of Room Operations
10/10 Fantastiskt
AUGUSTO
Affärsresenär
22 jan. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Beautiful place like any Marriott around the world
AUGUSTO
Bodde här 2 nätter i januari 2024
Svar från Director of Room Operations 23 jan. 2024
Dear Augusto, Thank you for choosing to stay with us and for taking the time to post a review. We enjoy hearing when our guests depart with replenished spirits and leave richer than when they arrived. We are delighted to have been a part of your journey, and we hope you will make us your home away from home whenever your travels bring you to Miami. We look forward to your next visit.Keisha Coward,Director of Room Operations
10/10 Fantastiskt
Jessy
Reste med sin partner
12 jan. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Easily accessible and well maintained property
Jessy
Bodde här 2 nätter i januari 2024
Svar från Director of Room Operations 14 jan. 2024
Dear Jessy, Thank you for choosing JW Marriott Miami, and we appreciate your kind review. We are delighted that you could explore everything our exceptional location has to offer, along with experiencing the comforts of our luxurious property. We look forward to welcoming you again soon for another well-balanced visit, crafted with our personal touch.Keisha CowardDirector of Room Operations
6/10 Okej
Matthew
8 jan. 2024
Matthew
Bodde här 1 natt i januari 2024
Svar från Director of Room Operations 10 jan. 2024
Dear Matthew, Thank you for being our guest and for taking the time to share your comments. We are pleased you enjoyed your overall stay, but we regret not meeting your expectations in some areas. We want to extend our apologies, and we hope to have another opportunity to show you our commitment to providing elevated, quality experiences.Keisha CowardDirector of Room Operations
6/10 Okej
Veronica
8 jan. 2024
Un poco sucio las paredes y alfombra
Veronica
Bodde här 4 nätter i december 2023
Svar från Director of Room Operations 9 jan. 2024
Dear Veronica, Thank you for choosing us for your visit to Miami. While we hope that your overall stay with us was pleasant, we sincerely regret any negative impact the appearance and ambiance of our furnishings and property may have had on your experience. We are dedicated to consistently enhancing our guest impressions and look forward to the opportunity to offer you a more enriching stay in the future, aligning with the high standards you have come to expect from us.Keisha CowardDirector of Room Operations
8/10 Bra
Atte
6 jan. 2024
Atte
Bodde här 1 natt i januari 2024
Svar från Director of Room Operations 9 jan. 2024
Dear Atte, Thank you for choosing JW Marriott Miami and for the generous rating. We enjoy hearing when our guests depart with replenished spirits and leave richer than when they arrived. We are delighted to have been a part of your journey, and we hope you will make us your home away from home whenever your travels bring you to Miami. We look forward to your next visit.Keisha CowardDirector of Room Operations
4/10 Dåligt
Widenie
Reste med familjen
1 jan. 2024
Gillade: Personal och service och bekvämligheter
Gillade inte: Renlighet och boendets skick och faciliteter
The property is old and needs to be renovated. The staffs were phenomenal and super attentive, friendly. I hate that the bellman has to go up and down the stairs to transfer baggage. The carpet was filthy and lifting. The hallway carpet on the 19th floor had a long tear. I wanted to have a very great new year and I did. Housekeeping did their very best but I had to give them a 1star for cleanliness and property condition.
Widenie
Bodde här 1 natt i december 2023
Svar från Director of Room Operations 9 jan. 2024
Dear Widenie, Thank you for choosing us for your visit to Miami. We are pleased that your overall stay was pleasant, especially with the tailored service provided by our associates. However, we regret that the look and feel of the furnishings and property significantly impacted your experience. We are continually striving to improve our guest impressions and hope to have another opportunity to provide you with the enriching stay you have come to expect from us.Keisha CowardDirector of Room Operations
10/10 Fantastiskt
Luis
29 dec. 2023
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Well I can tell ,my experience on this awesome hotel was 10 start. I love the staff since the valet parking whit great guys serving very special. Staff on lobby perfect respectful and knowledgeable. Plus’s the clean staff alway what you need and the last no least the room services food delivery on time and delicious I love jw Marriott on brickel Miami.
Luis
Bodde här 3 nätter i december 2023
Svar från Director of Room Operations 29 dec. 2023
Dear Luis, Thank you for the five-star review. We are glad that your stay was well balanced, with enriching experiences around every corner, along with our commitment to providing seamless and intuitive service. Thank you for choosing JW Marriott Miami; we hope to have the opportunity to accommodate you again soon.Happy Holidays and Happy New Year!Keisha CowardDirector of Room Operations
10/10 Fantastiskt
Kishan
28 dec. 2023
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Kishan
Bodde här 1 natt i december 2023
Svar från Director of Room Operations 29 dec. 2023
Dear Kishan, Thank you for the review of your experience at our hotel. We are sorry for disappointing you this time, and we hope we have another opportunity to welcome you again and provide you with a more favorable experience.Happy Holidays and Happy New Year!Keisha CowardDirector of Room Operations
8/10 Bra
Victoria
Reste med familjen
27 dec. 2023
Gillade: Renlighet, personal och service och bekvämligheter
Victoria
Bodde här 3 nätter i december 2023
Svar från Director of Room Operations 28 dec. 2023
Dear Victoria, Thank you for being our guest at JW Marriott Miami. We want to tailor each guest's visit so they can leave richer than when they arrived, and we are glad that you had a good time in Miami's booming Brickell neighborhood. We appreciate the review and look forward to having you as our guest again. Wishing you a delightful holiday season and a Happy New Year!Keisha CowardDirector of Room Operations
10/10 Fantastiskt
gustavo
19 dec. 2023
gustavo
Bodde här 1 natt i december 2023
Svar från Director of Room Operations 21 dec. 2023
Dear Guest, Thank you for choosing JW Marriott Miami during your visit to Miami. We strive to personally craft quality experiences to help you leave richer and with replenished spirits. Thank you for recognizing our passion for exceptional hospitality, and we hope to see you again soon.Keisha Coward
8/10 Bra
Alexandre
Affärsresenär
14 dec. 2023
Gillade: Renlighet, personal och service och rummets bekvämlighet
Hotel Tradicional, bem localizado
O Hotel e um Marriot, bem localizado e com bons servicos. O hotel que desatualizado e precisa de renovação. Mas a estadia foi agradável e os funcionários atenciosos e gentils.
Alexandre
Bodde här 1 natt i oktober 2023
Svar från Director of Room Operations 15 dec. 2023
Dear Alexandre, Thank you for being our guest at JW Marriott Miami and for your kind feedback. We are pleased that your overall experience was pleasant. We are glad to know that you enjoyed our convenient location and the excellent service provided by our devoted associates. However, we regret that you felt our rooms needed updating. We will look into the concerns you raised as we are continually striving to ensure a flawless visit for every guest. Thank you again for sharing, and we hope to see you soon.Keisha Coward
10/10 Fantastiskt
Glenn
9 dec. 2023
Glenn
Svar från Director of Room Operations 6 feb. 2024
Dear Glenn, We are thrilled you had an excellent stay at JW Marriott Miami, and we appreciate the fantastic rating. It was our pleasure accommodating you, and we look forward to your next visit with us.Keisha CowardDirector of Room Operations
10/10 Fantastiskt
Glenn
9 dec. 2023
Glenn
Svar från Director of Room Operations 6 feb. 2024
Dear Glenn, Thank you for your recent stay at the JW Marriott Miami and for posting a generous rating of our hotel. It is a pleasure to know that we exceeded your expectations. We enjoyed having you as our guest and look forward to seeing you again on your next visit to Miami. Keisha CowardDirector of Room Operations
10/10 Fantastiskt
Pablo Martín
8 dec. 2023
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Pablo Martín
Svar från Director of Room Operations 8 feb. 2024
Dear Mr. Martín, Thank you for the five-star rating. We are glad that your stay was well-balanced, with enriching experiences around every corner. It was a pleasure hosting you at JW Marriott Miami; we hope to have the opportunity to accommodate you again soon.Keisha Coward,Director of Room Operations
10/10 Fantastiskt
Jennifer
Reste med familjen
27 nov. 2023
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Room was ready early got upgraded very clean and close to alot of things
Jennifer
Bodde här 1 natt i november 2023
Svar från Director of Room Operations 29 nov. 2023
Dear Jennifer, We appreciate your five-star review and are delighted that you could discover all that our outstanding location offers, along with our spotless accommodations and unwavering commitment to providing seamless and intuitive service. It was a pleasure hosting you at JW Marriott Miami, and we look forward to welcoming you back for another exceptional experience with us.Keisha Coward Director of Room Operations
6/10 Okej
Murray
18 nov. 2023
Murray
Bodde här 1 natt i november 2023
Svar från Director of Room Operations 9 dec. 2023
Dear Murray, Thank you for being our guest and for sharing your experience. We are pleased you enjoyed your overall stay, but we regret not meeting all of your expectations. We appreciate your feedback, and we hope to have another opportunity to show you our commitment to providing elevated, quality experiences.Keisha Coward Director of Room Operations
8/10 Bra
James, Boca Raton
1 okt. 2023
Gillade: Renlighet och personal och service
Gillade inte: Boendets skick och faciliteter
Rooms in need of upgrade. Very dated.
James
Bodde här 1 natt i september 2023
Svar från Director of Room Operations 2 okt. 2023
Dear James, We appreciate you being our guest at JW Marriott Miami and sharing your review. We are glad your stay with us was enjoyable on many levels, but we are sorry you felt our accommodations needed updating. We will share your feedback with the appropriate individuals, as our goal is to create enriching experiences with inspiring surroundings. It was our pleasure having you, and we look forward to your next visit.Keisha CowardDirector of Room Operations
10/10 Fantastiskt
Karina
Affärsresenär
24 sep. 2023
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Love this place!
Karina
Bodde här 3 nätter i september 2023
Svar från Director of Room Operations 25 sep. 2023
Dear Karina, We are delighted you enjoyed our simple elegance and modern style during your stay with us at JW Marriott Miami. Thank you for sharing your experience with other travelers. It was our pleasure accommodating you, and we look forward to seeing you on your next visit to the area.Keisha CowardDirector of Room Operations
10/10 Fantastiskt
Guy
24 sep. 2023
Gillade: Renlighet
Guy
Bodde här 2 nätter i september 2023
Svar från Director of Room Operations 27 sep. 2023
Dear Guy, Thank you for choosing JW Marriott Miami and for the excellent rating. We are thrilled we exceeded your expectations and that you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon.Keisha CowardDirector of Room Operations
8/10 Bra
Humberto Elenes
12 sep. 2023
Gillade: Personal och service
Humberto Elenes
Bodde här 3 nätter i september 2023
Svar från Director of Room Operations 14 sep. 2023
Dear Mr. Elenes, We are delighted you had a great stay at JW Marriott Miami. Thank you for the kind rating, and we look forward to hosting you again soon.Keisha CowardDirector of Room Operations
10/10 Fantastiskt
Aniello, West Palm Beach
Reste med familjen
11 sep. 2023
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The Staff was very friendly. Our room was clean. Location is close to many places we wanted to go to. Transportation was easy. They had free snacks and appetizers every evening from 5:30-7:30.
Overall a great experience and we will definitely be staying at this hotel again.
Aniello
Bodde här 3 nätter i september 2023
Svar från Director of Room Operations 16 sep. 2023
Dear Aniello, Thank you for choosing to stay with us and for taking the time to post a review. We enjoy hearing when our guests depart with replenished spirits and leave richer than when they arrived. We are delighted to have been a part of your journey, and we look forward to your next visit.Keisha CowardDirector of Room Operations
10/10 Fantastiskt
Carlos Abel
Reste med familjen
5 sep. 2023
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice service. Good job!
Carlos Abel
Bodde här 1 natt i september 2023
Svar från Director of Room Operations 6 sep. 2023
Dear Valued Guest, Thank you for being our guest at JW Marriott Miami. We are continually crafting enriching experiences for our guests through inspired service and commitment to quality. Our associates work tirelessly to provide the best service, down to the smallest detail. We will enjoy sharing your kind comments with them. Thank you for the recommendation, and we look forward to your next visit.Keisha CowardDirector of Room Operations
2/10 Väldigt dåligt
Amy
5 sep. 2023
Amy
Bodde här 1 natt i september 2023
Svar från Director of Room Operations 25 sep. 2023
Dear Amy, Thank you for leaving your rating. We never want to disappoint any of our guests, so we apologize for your concerns during your stay. Thank you for choosing us, and we hope you will visit again soon.Keisha CowardDirector of Room Operations
10/10 Fantastiskt
Justin, Maplewood
28 aug. 2023
Gillade: Renlighet och personal och service
Justin
Bodde här 1 natt i augusti 2023
Svar från Director of Room Operations 30 aug. 2023
Dear Justin, Thank you for the five-star rating. We are glad that your stay was well balanced, with enriching experiences around every corner, along with our commitment to providing seamless and intuitive service. Thank you for choosing JW Marriott Miami; we hope to have the opportunity to accommodate you again soon.Keisha Coward,Director of Room Operations