Exteriör

Recensioner av La Quinta Inn & Suites by Wyndham Miami Airport West

2.5 out of 5

Recensioner

7,8

Bra

10 - Fantastiskt i betyg. 357 av 839 recensioner" "
8 - Bra i betyg. 202 av 839 recensioner" "
6 - Okej i betyg. 121 av 839 recensioner" "
4 - Dåligt i betyg. 77 av 839 recensioner" "
2 - Väldigt dåligt i betyg. 82 av 839 recensioner" "

7,8/10

Renlighet

8,0/10

Personal och service

7,4/10

Bekvämligheter

7,6/10

Boendets skick och faciliteter

7,6/10

Hållbarhet

Recensioner

4/10 Dåligt

Marie

Reste med familjen
Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
Lukt och dålig isolering
Blev besviken på standarden på detta hotell. Framförallt var det en stinkande lukt som drog ner betyget mycket. Den kändes så fort man gick ur hissen och sedan även i rummet. Väldigt dåligt isolerat så man hörde flygplan som startade och landade hela tiden och hissen som plingade. Vi var väldigt trötta efter en lång flygresa så sov ändå. Personalen var trevlig och frukosten helt ok.
Bodde här 1 natt i januari 2024
Svar från Karel del Castillo, AGM 9 jan. 2024
Dear Marie:Thank you for leaving a review. I am truly sorry you didn't have a pleasant experience when staying with us. We strive to make sure each guest has a memorable experience and we didn't do that for you. I will share your comments with our housekeeping staff so we can improve. I hope you'll give us another chance in the future.

8/10 Bra

Claudia

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Everything was clean. The shower curtains were the only thing that looked like they needed to be washed or changed
Bodde här 1 natt i maj 2024

4/10 Dåligt

Patrick

Affärsresenär
Gillade inte: Personal och service, bekvämligheter och boendets skick och faciliteter
There was no mandatory daily cleaning. Limited staff at desk, so long waiting for service; Room furniture needs updating..old; Toilet was dirty with black bacterial marks ar the upper tim of the toilet; Locks to APT failed on a daily basis and I had to request assistance to open the door;too expensive for the quality of place
Bodde här 4 nätter i maj 2024
Svar från Karel del Castillo, Assistant General Manager 23 maj 2024
Dear Patrick:I'm sorry to hear that we couldn't meet your expectations. We hope to see you again to better serve you.

10/10 Fantastiskt

Gregory

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i maj 2024
Svar från Karel del Castillo, Assistant General Manager 23 maj 2024
Hi Gregory;Thanks a lot for your 5 stars review!!! See you soon!!!

2/10 Väldigt dåligt

Kimberly

Reste med familjen
Well they said they overbooked the rooms, but asked me to pay the difference between what I paid and what they were asking currently for the room. And did not offer a refund
Bodde här 1 natt i mars 2024
Svar från Karel del Castillo, Assistant General Manager 23 maj 2024
Dear Kimberly:Thanks for your feedback regarding your stay with us. We're very concerned about the comment you mentioned and would like to speak with you further. If you could please contact management at the hotel directly?

6/10 Okej

Disneyris

Affärsresenär, Reste med sin partner
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
El personal es muy amable, pero hay que estar pidiendo que te hagan la habitación
Bodde här 2 nätter i maj 2024
Svar från Karel del Castillo, Assistant General Manager 23 maj 2024
Correcto Disneyris, luego del Covid 19, necesitamos autorización del Cliente para hacer la habitación. Lamento mucho este inconveniente, saludos

10/10 Fantastiskt

Laquasia

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff was friendly enjoyed my stay it was very clean the pool can be cleaner other then that I enjoyed my stay
Bodde här 1 natt i mars 2024
Svar från Karel del Castillo, Assistant General Manager 23 maj 2024
Thanks a lot Laquasia, for your resent stay and good comments. Se you!!

10/10 Fantastiskt

Ulises

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Todo bien
Bodde här 2 nätter i maj 2024
Svar från Karel del Castillo Assistant General Manager 18 maj 2024
Que alegría ver que todo le fue bien!!! Nos vemos!!!

8/10 Bra

Disneyris

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Convenient
Bodde här 2 nätter i maj 2024
Svar från Karel del Castillo, Assistant General Manager 18 maj 2024
Hi Disneyris:Thank you for your recent stay and for taking the time to review our hotel. We hope to see you again and get 5!!!

6/10 Okej

Harry A

Gillade: Renlighet och personal och service
Bodde här 3 nätter i maj 2024
Svar från Karel del Castillo, Assistant General Manager 18 maj 2024
Dear Harry:Thank you for leaving a review. I am truly sorry you didn't have a pleasant experience when staying with us. We hope to see you again to better serve you.

10/10 Fantastiskt

Imelda

Reste med familj och småbarn, Reste i grupp, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Best experience
Bodde här 3 nätter i maj 2024
Svar från Karel del Castillo Assistant General Manager 13 maj 2024
Hi Imelda, I'm very excited o see you had an excellent experience with us! We wish you the best and hope to see you soon!!

2/10 Väldigt dåligt

Jorge

Reste med sin partner
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
El cuarto que me toco el baño estaba terrible el techo callendo la pintura ,almohadas sucias ,el matre malo . Los pasillos y elevadores completamente sucios y el area del desayuno todo sucio ,deberian considerar cerrar y remodelar. Una desilusión total no vuelvo nunca me había pasado algo asi
Bodde här 2 nätter i maj 2024
Svar från Karel del Castillo Assistant General Manager 13 maj 2024
Estimado Jorge:Lamentamos esta desafortunada experiencia en este proceso de remodelación. espramos tenerle de vuelta y revertir este resultado adverso, saludos cordiales

10/10 Fantastiskt

Jose

Gillade: Renlighet, personal och service och boendets skick och faciliteter
......
Bodde här 2 nätter i maj 2024
Svar från Karel del Castillo Assistant General Manager 13 maj 2024
Muchas gracias Jose, por su evaluación de excelente de nuestro trabajo. esperamos verle muy pronto, saludos

10/10 Fantastiskt

Alfredo

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The property was recently renovated. I noticed a new lobby area and new elevators. If you're travelling to Doral, this is the place to be. It is close to the airport and there are many restaurant options around. They also have shuttle pick up to Port of Miami.
Bodde här 1 natt i maj 2024
Svar från Karel del Castillo, AGM 12 maj 2024
Hi Alfredo, thanks a lot for your excellent review. We hope to see you soon,Best RegardsKarel del CastilloAssistant General Manager

6/10 Okej

Elio

Reste med familjen
Gillade: Personal och service
Gillade inte: Renlighet
On my recent trips to the Miami area, I have preferred La Quinta Inn hotels because they offer excellent prices in good locations and have nice rooms. However, on this last occasion, I noticed significant declines in the facilities and room cleanliness. Upon arriving in the room, I initially thought it looked clean, but at night, cockroaches appeared. When I checked under the beds, I discovered dust and trash that had accumulated for weeks. Additionally, daily cleaning is not performed, and guests need to request it at the reception. When I inquired about this, I was told it was a policy dating back to the pandemic. This didn’t make much sense to me, especially since I wasn’t informed upon arrival, and cleaning was only done on the third day. Another observation I have is that my request for an accessible room was not taken into account. I had requested this when making the reservation through Expedia. Instead, I received a room on the fifth floor without a disabled-friendly bathroom and far from the elevators. As for breakfast, it seemed appropriate, so I would give a good rating in that regard."
Bodde här 5 nätter i maj 2024
Svar från Victor A. 10 maj 2024
Thank you for your review. We truly regret that the accommodations were not what you had expected. Your opinion and satisfaction is very important to us and we are very sorry we were unable to meet your expectations. We continually try to do our very best for all of our guests.

10/10 Fantastiskt

robert

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
.
Bodde här 2 nätter i mars 2024
Svar från Victor A. 6 maj 2024
I appreciate you telling us about your experience at La Quinta Inns & Suites Miami Airport West. Your kind words will brighten the teams’ day. We hope to see you next time you’re in the Miami Airport area.

8/10 Bra

ABRAHAM

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Easy check in and check out
Bodde här 4 nätter i april 2024
Svar från Victor A. 6 maj 2024
I appreciate you telling us about your experience at La Quinta Inns & Suites Miami Airport West. Your kind words will brighten the teams’ day. We hope to see you next time you’re in the Miami Airport area.

10/10 Fantastiskt

Kimberly C

Reste i grupp, Reste med familjen, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The management and staff were Awesome, especially when it came to transportation info💪❤️
Bodde här 1 natt i november 2023
Svar från Victor A. 6 maj 2024
I appreciate you telling us about your experience at La Quinta Inns & Suites Miami Airport West. Your kind words will brighten the teams’ day. We hope to see you next time you’re in the Miami Airport area.

10/10 Fantastiskt

Lucia

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
N/A
Bodde här 1 natt i april 2024
Svar från Victor A. 4 maj 2024
We are happy to hear that you enjoyed your stay with us at La Quinta Inns & Suites. We truly want all of our guests to find comfort at our hotel. Thanks for staying with us and thanks for taking the time to let us know how your stay was. We hope that when you are in the Miami Airport area you will stay with us again.

4/10 Dåligt

Alan

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Victor A. 3 maj 2024
We would like to offer our sincerest apologies for the issues you encountered during your stay. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. Thank you very much for bringing your concerns to our attention.

6/10 Okej

Ivan

Gillade inte: Boendets skick och faciliteter
Bodde här 1 natt i maj 2024
Svar från Victor A. 4 maj 2024
Thank you for leaving a review. I am truly sorry you didn't have a pleasant experience when staying with us. We strive to make sure each guest has a memorable experience and we didn't do that for you. I will share your comments with our staff so we can improve. I hope you'll give us another chance in the future.

10/10 Fantastiskt

Heberto

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent attention and very friendly all the people working in this place. Safety and very quiet.
Bodde här 1 natt i maj 2024
Svar från Victor A. 3 maj 2024
Thanks for your kind comments about your recent stay at La Quinta Inns & Suites Miami Airport West. We are so thrilled that you enjoyed your stay with us. Thank you so much for your kind words; our staff values your feedback.

4/10 Dåligt

Qossay

Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
It’s not that much nice
Bodde här 1 natt i april 2024
Svar från Victor A. 2 maj 2024
We would like to offer our sincerest apologies for the issues you encountered during your stay. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. Thank you very much for bringing your concerns to our attention

10/10 Fantastiskt

Candace

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The hotel was great, the free breakfast area was so crowded no breakfast was available, however the staff was friendly & hotel was great
Bodde här 1 natt i februari 2024
Svar från Victor A. 2 maj 2024
We are happy to hear that you enjoyed your stay with us at La Quinta Inns & Suites. We truly want all of our guests to find comfort at our hotel. Thanks for staying with us and thanks for taking the time to let us know how your stay was. We hope that when you are in the Miami Airport area you will stay with us again.

10/10 Fantastiskt

Maykel

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Victor A. 2 maj 2024
We are happy to hear that you enjoyed your stay with us at La Quinta Inns & Suites. We truly want all of our guests to find comfort at our hotel. Thanks for staying with us and thanks for taking the time to let us know how your stay was. We hope that when you are in the Miami Airport area you will stay with us again.

10/10 Fantastiskt

Victor

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
very clean property and great breakfast options
Bodde här 1 natt i april 2024
Svar från Victor A. 2 maj 2024
We are happy to hear that you enjoyed your stay with us at La Quinta Inns & Suites. We truly want all of our guests to find comfort at our hotel. Thanks for staying with us and thanks for taking the time to let us know how your stay was. We hope that when you are in the Miami Airport area you will stay with us again.

10/10 Fantastiskt

SANDY

Bodde här 1 natt i april 2024
Svar från Karel del Castillo, Assistant General Manager 23 maj 2024
Thanks a lot Sandy, for your Five Stars review!!! See you!!!

10/10 Fantastiskt

mayra, Tampa

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The excellent location and comfort. No like the construction is under remodeling the lobby.
Bodde här 1 natt i april 2024
Svar från Victor A. 2 maj 2024
We are happy to hear that you enjoyed your stay with us at La Quinta Inns & Suites. We truly want all of our guests to find comfort at our hotel. Thanks for staying with us and thanks for taking the time to let us know how your stay was. We hope that when you are in the Miami Airport area you will stay with us again.

10/10 Fantastiskt

Jose

Gillade: Renlighet, personal och service och boendets skick och faciliteter
N/A
Bodde här 3 nätter i april 2024
Svar från Victor A. 2 maj 2024
We are happy to hear that you enjoyed your stay with us at La Quinta Inns & Suites. We truly want all of our guests to find comfort at our hotel. Thanks for staying with us and thanks for taking the time to let us know how your stay was. We hope that when you are in the Miami Airport area you will stay with us again.

10/10 Fantastiskt

Hugh

Bodde här 1 natt i april 2024
Svar från Karel del Castillo, Assistant General Manager 23 maj 2024
Hi Hugh;I'm very glad to see you had a great stay with us!!! See you soon!!

6/10 Okej

Luis

Reste med sin partner
Gillade: Renlighet, personal och service och bekvämligheter
Dificultad to park car due to limited space
Bodde här 1 natt i april 2024
Svar från Victor A. 29 apr. 2024
We would like to offer our sincerest apologies for the issues you encountered during your stay. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. Thank you very much for bringing your concerns to our attention.

6/10 Okej

SHANNON

Bodde här 2 nätter i januari 2024
Svar från Victor A. 29 apr. 2024
We would like to offer our sincerest apologies for the issues you encountered during your stay. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. Thank you very much for bringing your concerns to our attention.

10/10 Fantastiskt

Carlos

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff is very kind, tje area it’s safe. Great breakfast
Bodde här 1 natt i april 2024
Svar från Victor A. 29 apr. 2024
I appreciate you telling us about your experience at La Quinta Inns & Suites Miami Airport West. Your kind words will brighten the teams’ day. We hope to see you next time you’re in the Miami Airport area.

4/10 Dåligt

Joselyn St.

Gillade inte: Boendets skick och faciliteter
Bodde här 2 nätter i april 2024
Svar från Victor A. 29 apr. 2024
Thank you for leaving a review. I am truly sorry you didn't have a pleasant experience when staying with us. We strive to make sure each guest has a memorable experience and we didn't do that for you. I hope you'll give us another chance in the future.

6/10 Okej

Shelley Rose

Gillade: Bekvämligheter
Gillade inte: Personal och service
We stayed there during a renovation so we had to use an alternative entrance. Hard to find parking as the property was sold out during our stay. Front desk staff was not friendly. He seemed annoyed that we couldn’t understand Spanish. You need to give a 24 hour request to have your room cleaned. The location was great even though we could hear all the planes coming and going. We loved the continental breakfast.
Bodde här 3 nätter i april 2024
Svar från Victor A. 29 apr. 2024
We would like to offer our sincerest apologies for the issues you encountered during your stay. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. Thank you very much for bringing your concerns to our attention.

10/10 Fantastiskt

araceli

Gillade: Bekvämligheter
Gillade inte: Renlighet
Siempre te dan el mismo menu de desayuno, es terrible
Bodde här 2 nätter i april 2024
Svar från Victor A. 28 apr. 2024
Thank you for taking the time to write your review. I am sorry breakfast did not meet your expectations. It is only through your feedback that improvements are considered and made, to improve our guests' experience. We very much appreciate your business and thank you for staying with us.

8/10 Bra

Mario

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Good experience and very good service
Bodde här 4 nätter i april 2024
Svar från Victor A. 27 apr. 2024
Thank you for the positive feedback! It’s great to know your stay with us at La Quinta Inn & Suites Miami Airport West was as good as we had hoped it would be. We’re looking forward to having you again as our guests!

10/10 Fantastiskt

Debbie

Gillade: Renlighet, personal och service och boendets skick och faciliteter
The staff is the best made you feel welcome
Bodde här 1 natt i april 2024
Svar från Victor A. 27 apr. 2024
Thank you for the positive feedback! It’s great to know your stay with us at La Quinta Inn & Suites Miami Airport West was as good as we had hoped it would be. We’re looking forward to having you again as our guests!

2/10 Väldigt dåligt

Hadi

Gillade inte: Boendets skick och faciliteter
Internet was terrible,main TV did not work,breakfast was terrible,No syrup,toaster broken both,no place to seat,
Bodde här 1 natt i april 2024
Svar från Victor A. 27 apr. 2024
Thank you for taking the time to write your review. It is only through your feedback that improvements are considered and made, to improve our guests' experience. We very much appreciate your business and thank you for staying with us.

10/10 Fantastiskt

Jack

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i april 2024
Svar från Victor A. 27 apr. 2024
Thank you for the positive feedback! It’s great to know your stay with us at La Quinta Inn & Suites Miami Airport West was as good as we had hoped it would be. We’re looking forward to having you again as our guests!

10/10 Fantastiskt

Lidia

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Excellent
Bodde här 1 natt i april 2024
Svar från Victor A. 24 apr. 2024
Thank you for the positive feedback! It’s great to know your stay with us at La Quinta Inn & Suites Miami Airport West was as good as we had hoped it would be. We’re looking forward to having you again as our guests!

10/10 Fantastiskt

Luis

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excelente experiencia
Bodde här 1 natt i april 2024
Svar från Victor A. 24 apr. 2024
Thank you for the positive feedback! It’s great to know your stay with us at La Quinta Inn & Suites Miami Airport West was as good as we had hoped it would be. We’re looking forward to having you again as our guests!

10/10 Fantastiskt

Hugh

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent quiet and friendly hotel
Bodde här 5 nätter i april 2024
Svar från Victor A. 24 apr. 2024
Thank you for the positive feedback! It’s great to know your stay with us at La Quinta Inn & Suites Miami Airport West was as good as we had hoped it would be. We’re looking forward to having you again as our guests!

6/10 Okej

Peronia

Nice hotel . Spacious room. Basic breakfast and terrible WiFi service .
Bodde här 1 natt i april 2024
Svar från Victor A. 24 apr. 2024
We would like to offer our sincerest apologies for the issues you encountered during your stay. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. Thank you very much for bringing your concerns to our attention

10/10 Fantastiskt

Nancy, Melbourne

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Even though they are remodeling the lobby. Everything was labeled from parking lot to lobby. They are doing a wonderful job.
Bodde här 1 natt i april 2024
Svar från Victor A. 24 apr. 2024
Thank you for the positive feedback! It’s great to know your stay with us at La Quinta Inn & Suites Miami Airport West was as good as we had hoped it would be. We’re looking forward to having you again as our guests!

4/10 Dåligt

Hugo

Gillade: Renlighet
Gillade inte: Personal och service och bekvämligheter
They should train their staff better , really bad manners and don’t know how to tray customers properly.
Bodde här 1 natt i april 2024
Svar från Victor A. 24 apr. 2024
We would like to offer our sincerest apologies for the issues you encountered during your stay. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. Thank you very much for bringing your concerns to our attention

2/10 Väldigt dåligt

Janael

Reste med familjen
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Construction workers were everywhere!! Very noisy. Room was clean, however tv didn’t work and ac unit was making the loudest rattling sound all day long
Bodde här 4 nätter i april 2024
Svar från Victor A. 24 apr. 2024
We would like to offer our sincerest apologies for the issues you encountered during your stay. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. Thank you very much for bringing your concerns to our attention

8/10 Bra

Jesus

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Location is perfect and staff very friendly. The breakfast was the same each day of the week. Eggs could have been different. Also the house keeping upon request sounds like lack of staff. I would return again. Thanks for your service.
Bodde här 8 nätter i april 2024
Svar från Victor A. 24 apr. 2024
Thank you for taking the time to write your review. I am sorry breakfast did not meet your expectations. It is only through your feedback that improvements are considered and made, to improve our guests' experience. We very much appreciate your business and thank you for staying with us.

8/10 Bra

Ruddy

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Problema de parqueo las dos noches
Bodde här 2 nätter i april 2024
Svar från Victor A. 24 apr. 2024
We would like to offer our sincerest apologies for the issues you encountered during your stay. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. Thank you very much for bringing your concerns to our attention

4/10 Dåligt

Pamela, Staten Island

Gillade inte: Personal och service och boendets skick och faciliteter
Bodde här 2 nätter i april 2024
Svar från Victor A. 24 apr. 2024
We would like to offer our sincerest apologies for the issues you encountered during your stay. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. Thank you very much for bringing your concerns to our attention