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Recensioner av Shore Club South Beach

3.5 out of 5
Shore Club South Beach
1901 Collins Ave, Miami Beach, FL

Recensioner

8,0

Väldigt bra

10 - Fantastiskt i betyg. 415 av 999 recensioner" "
8 - Bra i betyg. 340 av 999 recensioner" "
6 - Okej i betyg. 117 av 999 recensioner" "
4 - Dåligt i betyg. 60 av 999 recensioner" "
2 - Väldigt dåligt i betyg. 67 av 999 recensioner" "

8,2/10

Renlighet

8,4/10

Personal och service

8,0/10

Bekvämligheter

8,0/10

Boendets skick och faciliteter

10/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Håkan

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i februari 2020
Svar från Guest Experience Manager 5 mars 2020
Dear Hakan, Thank you for the perfect rating and we look forward to inviting you back with us again. Sincerely, Guest Experience Manager

8/10 Bra

Sara

Reste med familjen
Gillade: Renlighet, personal och service och rummets bekvämlighet
Bodde här 5 nätter i januari 2020
Svar från Guest Experience Manager 25 jan. 2020
Thank you for your review and we look forward to inviting you back soon.

10/10 Fantastiskt

Andrea

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Utmärkt service, trevlig personal och perfekt läge
Vi har avslutat var semester i Miami Beach med två underbara och avkopplande nätter på detta fantastiska hotell. Bra läge, rent och lugnt med hög service och trevlig personal. Vi kommer säkerligen tillbaka till detta fantastiska hotell! Rekommenderas varmt!
Bodde här 2 nätter i november 2019
Svar från Guest Experience Manager 1 dec. 2019
Dear Andrea, Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care! Sincerely, Guest Experience Manager

8/10 Bra

Mårten

Reste med familjen
Gillade: Renlighet, personal och service och rummets bekvämlighet
Prisvärt på stranden
Prisvärt hotell med fin strand och pool.
Bodde här 5 nätter i oktober 2019
Svar från Guest Experience Manager 4 nov. 2019
Dear Maten, Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. Sincerely, Guest Experience Manager

10/10 Fantastiskt

Tom

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Charmigt hotell på bra läge
Charmigt fint hotell på bra läge vid stranden och nära shoppinggatan. Många restauranger i närheten. Bra poolområde, Bra frukost och lunch.
Bodde här 6 nätter i oktober 2019
Svar från Guest Experience Manager 16 okt. 2019
Dear Tom, Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care! Best regards, Guest Experience Manager

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bra hotell men overpriced
Topp location och 20 meter till stranden! Väldigt bra 2 pooler. Lobby var fräsch och alltid luktar gott. Rummet var bra men golvplattorna såg inte färdigt ut liksom råbetong. Trädgården var väldigt fint. Tyckte att priser på alla är overpriced.
Bodde här 5 nätter i augusti 2019
Svar från Guest Experience Manager 6 sep. 2019
Dear guest, . I appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area gain soon, don’t hesitate to call us. Sincerely, Guest Experience Manager

10/10 Fantastiskt

Maritza

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Mycket bra hotell på stranden och nära till Lincoln road. Plus för dj vid poolen!
Bodde här 3 nätter i augusti 2019
Svar från Front Office Management 17 aug. 2019
Dear Maritza, It looks like you had a great time enjoying our music by the pool! Thanks for sharing that with us. Hope to see you again in Miami soon! Kind regards,

10/10 Fantastiskt

Robert, Stockholm

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bra val
Bra service, snyggt, nära strand och bra pool
Bodde här 2 nätter i juli 2019
Svar från Guest Experience Manager 9 aug. 2019
Dear Robert, Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay and just around the corner. Sincerely, Alex P

8/10 Bra

Mats

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 7 nätter i juli 2019
Svar från Guest Experience Manager 25 juli 2019
Dear Mats, Thank you for your review and for choosing our hotel. We are looking forward to having you again as a guest in our hotel. Sincerely, Guest Experience Manager

10/10 Fantastiskt

Sara

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bra, rent, nära till allt.
Stort och bra hotell med fint pool område, gym, grupp pass och spa. Rummen var gigantiska och fina, kanske lite gamla men ändå bra! Badrummet var toppen! Städningen var toppen! Nära till allt i miami Beach. Och ligger precis vid havet och man har tillgång till solstol på stranden. Det som var negativt var att de tog 22$ för ett parasoll.
Bodde här 3 nätter i maj 2019
Svar från Alex Pena- Guest Experience Manager 30 maj 2019
Dear Sara, Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel. Sincerely, Alex Pena Guest Experience Manager

2/10 Väldigt dåligt

Malin

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Uruselt hotell
Hotellet är så dåligt att det är inte värt att bo på!
Bodde här 1 natt i mars 2019

10/10 Fantastiskt

Lotta

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
The Shore Club, GO there!
Superfriendly staff, large room, lovely poolarea with helpful and happy staff and direct access to the beach. Chic and comfy. Best bed I ever slept in! 🙌 Really nice Mexican restaurant.
Bodde här 1 natt i februari 2019

8/10 Bra

magnus

Gillade: Renlighet, personal och service och boendets skick och faciliteter
By the beach
Modern hotel by the beach with nice bar and pool area. Large room. Bed alright. Expensive breakfast which was a bit poor so we went to local sandwichplace. Would not mind returning.
Bodde här 3 nätter i januari 2019

8/10 Bra

Jonas

Gillade: Renlighet, personal och service och rummets bekvämlighet
Bodde här 1 natt i januari 2019

6/10 Okej

Verifierad resenär

Gillade: Renlighet, personal och service och rummets bekvämlighet
Bodde här 6 nätter i december 2018

10/10 Fantastiskt

Rosanne

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
great hotel
Bodde här 3 nätter i juni 2019

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 7 nätter i september 2019

2/10 Väldigt dåligt

James

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i augusti 2020

10/10 Fantastiskt

Dee, Bainbridge Ga

Reste i grupp, Reste med sin partner
Gillade: Renlighet, personal och service och bekvämligheter
Me and my fiancé loved everything about Shore Club the staff is amazing
Bodde här 4 nätter i september 2019

8/10 Bra

Yulia

Gillade: Renlighet, personal och service och rummets bekvämlighet
Pool area is amazing
Best location, amazing pool, nice rooms....breakfast not good....mexican restaurant on hotel the best
Bodde här 1 natt i februari 2020

10/10 Fantastiskt

franck

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 7 nätter i februari 2020

10/10 Fantastiskt

Shante

Bodde här 3 nätter i juni 2020

2/10 Väldigt dåligt

Verifierad resenär

Bodde här 3 nätter i juni 2020

10/10 Fantastiskt

Maynara S

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Excelente opção em Miami
Gostaríamos de ter ficado mais!! Hotel super agradável! Em frente a orla de Miami! Com uma piscina linda, restaurante muito bom!! recomendo comer um dia lá! As entradas são sensacionais! O quarto que pegamos de frente para o mar superou nossas expectativas! Hotel aceita Pet de suporte emocional sem taxas! minha Mel ficou muito feliz pela acolhida! Ficaremos com certeza mais vezes nele!
Bodde här 1 natt i mars 2020

4/10 Dåligt

JoseyDope

Affärsresenär, Reste med husdjur
Gillade: Renlighet och boendets skick och faciliteter
Gillade inte: Personal och service och bekvämligheter
The problem with the short club is not Shore Club South itself It was the customer service rep at the desk she gave me a hard a time she insisted that my card didn’t work my friend used his American Express Card in she said it didn’t work, I asked for the manager I was told the manager was not there at the moment and was not available I calmly asked her to try my card again and my card worked after the forth time. The representative was very vague unpleasant and unattractive I feel that is why she dealt with me that way , I didn’t arrive to the hotel until 12 o’clock at night so I didn’t get the full experience of the hotel and or the way I was treated I really wish they would have credited me another night it was pretty expensive to be treated like trash I would say that the Hotel needs to improve the representation of their front desk and making sure that every employee has a pleasant up to code up to par uniform and self , at the very end I was charge for the mini bar which I didn’t use any of the items in the minibar my card was just overdraft for mini bar charges and none of the items from the minibar were used or consumed
Bodde här 1 natt i mars 2020
Svar från Dori C. 6 apr. 2020
Good Afternoon Ms. Josey, Thank you for taking the time to let us know about your experience. All your comments are essential to educating our staff about good and bad service. We will ensure your feedback will be given to all. I'm sorry that we did not meet your expectations.We will address the concerns accordingly. We hope to welcome you in the future to Shore Club. Stay Safe!

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i mars 2020
Svar från General Manager 28 mars 2020
Hello, thank you for your review! We hope to see you again soon, and please stay safe. Best, Wolf

10/10 Fantastiskt

james

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 5 nätter i mars 2020
Svar från General Manager 30 mars 2020
Hello James, I am happy that you enjoyed your stay. Please visit us again soon. Best regards and stay safe, Wolf

2/10 Väldigt dåligt

Jason Miller

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Bugs living in rooms
The curtains don’t open and you can’t see the ocean. This hotel is full of fine print and I’m not joking watch my video of the bugs in roomt when we asked for more towels. We asked -@ 3 and they had none clean and at 6 the answer was the same. No towels for you.
Video of live bug in bed and they wouldn’t wash our clothes
Key to bike was this dirty but bike is free valet $50
Bodde här 4 nätter i mars 2020
Svar från General Manager 28 mars 2020
Dear Jason Miller, I am very sorry for your experience and your stay with us. Let me apologize for that! I hope, once the current situation is over, that you would give us another chance. Please don't hesitate to reach out to me personally. Best regards, Wolf

4/10 Dåligt

Henning

Gillade: Renlighet
Gillade inte: Personal och service
Dårlig service på South Beach, Miami
Hotellet giver meget lidt valuta for en rimelig høj pris. Dårlig service, ignorant personale og adskellige mekanismer der ikke fungerede. På tords af flere henvendelser til personalet blev defekterne IKKE udbedret. Ydermere i disse Corona-tider var der INGEN tiltag som kunne modvirke evt smitte. Ingen håndsprit tilgængeligt, barer og restaurant var åben som hidtil. Men værst var at folk ved poolen fortsat fik lov til at ligge med 20-30 cm afstand uden tiltag til at begrænse mængden af folk eller udvide afstanden. Vi besluttede derfor IKKE at være i nærheden af dette område. Skal tilføje at vi var blevet nødt til at booke dette hotel inden vi kunne rejse tilbage til Danmark for at følge myndighedernes anbefaling. ALT I ALT = EN KÆMPE SKUFFELSE til næsten DKK 2.000 pr. døgn!
Bodde här 4 nätter i mars 2020
Svar från General Manager 28 mars 2020
Dear Henning, I am very sorry that you had to experience these servcie and product challenges especially after having to change your trip to start with. I hope you consider to visit us again in the future. Mange Hilsner Henning Wolf

8/10 Bra

Verifierad resenär

Reste med familjen
Gillade: Renlighet och rummets bekvämlighet
Good location
Great location and nice pool and beach area. Just a bit dated and could use a refresher. Service not great, but not bad, just ‘meh’
Bodde här 3 nätter i mars 2020
Svar från General Manager 30 mars 2020
Hello there, Thank you for your review, we will be working on refreshing our property, in fact we started to change the corridor carpets right before the lockdown. We hope to welcome you again! Best regards and stay safe! Wolf

8/10 Bra

Holden

Bodde här 5 nätter i mars 2020

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i mars 2020
Svar från Guest Experience Manager 20 mars 2020
Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

2/10 Väldigt dåligt

Verifierad resenär

Gillade: Personal och service
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Luckily we didn’t stay at the property, but after evaluating the room I will never stay at this property. Please check your beds thoroughly. We found large blood stains on the sheets and even traces of bed bugs. Thankfully we left all our belongings at the door, and left before things could have been worse. In return, the staff was helpful getting our refund. The front desk staff is accommodating. Unfortunately, this establishment needs a uplift and needs to take care of these matters because it hasn’t been the first encounter for their guests. Very disappointed.
Bodde här 3 nätter i mars 2020
Svar från Guest Experience Manager 19 mars 2020
Dear guest, Thank you for taking the time to write such a detailed review. All your comments are essential to educating our staff about good and bad service. We will ensure your feedback will be given to all. Furthermore, I will personally supervise that all your other complaints are addressed that everything will be in order on your next visit. We look forward to welcoming you back then. Sincerely, Guest Experience Manager

4/10 Dåligt

Sheila, Avon Ohio

So outdated! Bathroom lighting was horrible! Room just mediocre at best. Shower floor was so disgusting!
Bodde här 4 nätter i mars 2020
Svar från General Manager 28 mars 2020
Dear Sheila, Let me apologize for the short comings in your room. I hope overall you enjoyed your stay! Best regards, Wolf

2/10 Väldigt dåligt

Verifierad resenär

Reste i grupp
Gillade inte: Renlighet, personal och service och bekvämligheter
The staff tried to get me in contact with Expedia for a refund on a full night and other things but Expedia was the issue other than the cleanliness at this hotel.
Bodde här 4 nätter i mars 2020
Svar från Guest Experience Manager 19 mars 2020
Thank you for taking the time to provide us with your feedback. We are very sorry to hear that we didn’t meet your expectations during your visit. We hope that you will give us the opportunity to welcome you again soon. Sincerely, Guest Experience Manager

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Bodde här 3 nätter i mars 2020
Svar från Guest Experience Manager 18 mars 2020
Thank you for your rating and we look forward to welcoming you back.

8/10 Bra

Verifierad resenär

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great location on the beach. Walkable to everywhere. Nice Mexican restaurant. Cocktail service on the beach. Very quiet room. Big, beautiful lobby. Friendly staff.
Bodde här 5 nätter i mars 2020
Svar från Guest Experience Manager 18 mars 2020
Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant. Looking forward to seeing you again soon.

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Der einzige Kritikpunkt ist die schlechte Schallisolierung des Zimmers
Bodde här 2 nätter i mars 2020
Svar från Guest Experience Manager 15 mars 2020
Thank you for your positive comments and I am pleased that you had a good stay overall. We hope to welcome you back soon.

2/10 Väldigt dåligt

Verifierad resenär

Reste med familj och småbarn
Gillade inte: Renlighet och personal och service
Upon checking in with my 3 year old daughter and friend, someone hurled a full can of beer from a top balcony that missed us by a step. It exploded so hard that it freaked out my daughter. Andre the manager was nice enough to upgrade us to a different tower so we didnt have to walk through the garden where the incident happen. In the wake of coronavirus their bathroom by the pool had no soap. I informed the bartender and waitstaff and sure enough went back to the bathroom 2 hours later where there still was no soap available to wash hands.
Bodde här 3 nätter i mars 2020
Svar från Guest Experience Manager 15 mars 2020
Dear guest, Thank you for providing us with your experience. We are extremely sorry to hear about your experience in the room but glad we were able to switch you to a different room. We hope to have the opportunity to welcome you back and make your experience a perfect 5 rating. Best regards, Guest Experience Manager

8/10 Bra

WILLIAM

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Everything was pretty good and we prefer SC to Royal Palm. The only thing I didn’t like was that when dining in the restaurant, the service was slow. I feel that it was related to the fact that the tip is already figured in.
Bodde här 4 nätter i mars 2020
Svar från Guest Experience Manager 15 mars 2020
Dear William, Thank you for your review. I am glad to hear that overall your experience was positive. I am disappointed to hear that our restaurant service staff didn't meet your expectations. This critical feedback will be used in training our staff. Thank you and look forward to seeing you soon. Best regards, Guest Experience Manager

6/10 Okej

Veronica

Bodde här 2 nätter i mars 2020

6/10 Okej

Kevin

Gillade inte: Rummets bekvämlighet
Bodde här 4 nätter i mars 2020
Svar från Guest Experience Manager 15 mars 2020
Thank you for sharing your rating and we hope to have you back soon.

10/10 Fantastiskt

Bryan

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i mars 2020
Svar från Guest Experience Manager 13 mars 2020
Thank you for your rating and we look forward to having you again as a guest in our hotel.

4/10 Dåligt

ilan

Reste i grupp
Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Disaster
Old, very expensive hotel . May be it was cool at the 80s but Seems like it never been remolded since than . Bad service , bad experience Do not go
Bodde här 3 nätter i mars 2020
Svar från Guest Experience Manager 15 mars 2020
Dear Ilan, Thank you for taking the time to provide us with your feedback. We are very sorry to hear that we didn’t meet your expectations during your visit. We hope that you will give us the opportunity to welcome you again soon. Sincerely, Guest Experience Manager

2/10 Väldigt dåligt

Dylan

Gillade inte: Renlighet och rummets bekvämlighet
Not impressed.
We to check out early because it was to loud, room had a strong Oder of bleach, paid for king and received a full or queen, decor or room was not cozy, I can go on and on. Bottom line we did not stay the night.
Bodde här 1 natt i mars 2020
Svar från Guest Experience Manager 15 mars 2020
Sincerely, Guest Experience Manager

2/10 Väldigt dåligt

Adam

Affärsresenär
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i mars 2020
Svar från Guest Experience Manager 13 mars 2020
Thank you for your rating and we look forward to having you again as a guest in our hotel.

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i mars 2020
Svar från Guest Experience Manager 13 mars 2020
Thank you for your rating and we look forward to having you again as a guest in our hotel.

8/10 Bra

Verifierad resenär

Reste med familjen
Gillade: Renlighet och personal och service
The cleaniness was good. Very clean.. house keeping didnt provide us with washclothes 1 out of the 4 days we were there. The room seemed very small. I felt for the price we paid, the property was "saving" space and on toiletries.. But the staff were very friendly. The lobby had art all over the walls. Fridge seemed like it wasn't working. Fully stocked minibar and snacks but I was NOT going to pay 8 dollars for a bottle of water.
Bodde här 3 nätter i mars 2020
Svar från Guest Experience Manager 15 mars 2020
Dear guest, We want to thank you for your comments, and we're extremely sorry to hear about your experience with certain aspects of your stay. Hope you will give us a chance to make things right on your next visit. Sincerely, Guest Experience Manager

8/10 Bra

Lena

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Pretty ambience
Fun party pool with yummy food. Spacious bathroom and comfy beds. Perfect location, close to Lincoln road. Good music and on the beach
Bodde här 1 natt i mars 2020
Svar från Guest Experience Manager 15 mars 2020
Dear Lena, Thank you so much for sharing your experience with the hotel. I will be sure to share your feedback with the team. We hope to have you back soon. Sincerely, Guest Experience Manager

6/10 Okej

Verifierad resenär

Reste med sin partner
Gillade: Bekvämligheter
Gillade inte: Renlighet
Rooms old and not very clean. Old carpet and paint
Bodde här 3 nätter i mars 2020
Svar från Guest Experience Manager 15 mars 2020
Dear guest, We appreciate you taking the time to provide us with such candid feedback of your stay. I am very sorry to hear that your stay did not meet expectations. We hope to be able to welcome you back. Sincerely, Guest Experience Manager