Terrass/Patio

Recensioner av Sonesta Miami Airport

3.5 out of 5
Sonesta Miami Airport
950 NW LeJeune Road, Miami, FL

Recensioner

8,2

Väldigt bra

10 - Fantastiskt i betyg. 504 av 1006 recensioner" "
8 - Bra i betyg. 244 av 1006 recensioner" "
6 - Okej i betyg. 135 av 1006 recensioner" "
4 - Dåligt i betyg. 65 av 1006 recensioner" "
2 - Väldigt dåligt i betyg. 58 av 1006 recensioner" "

8,6/10

Renlighet

8,4/10

Personal och service

7,8/10

Bekvämligheter

8,4/10

Boendets skick och faciliteter

8,2/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Johan

Bodde här 1 natt i maj 2022
Svar från Santiago Manzi 17 maj 2022
Thank you for this awesome rating!

10/10 Fantastiskt

Leif

Bodde här 1 natt i april 2022
Svar från Carlos Garcia 5 maj 2022
Thank you for this amazing rating, we highly appreciate it!

8/10 Bra

Christian

Gillade: Renlighet och rummets bekvämlighet
Bodde här 1 natt i december 2021
Svar från Carlos Garcia 28 dec. 2021
Thank you very much for staying with us and taking the time to rate us.

4/10 Dåligt

marie josee

Gillade: Renlighet
Gillade inte: Boendets skick och faciliteter
Piscine non fonctionnel
Bodde här 1 natt i maj 2024

10/10 Fantastiskt

Natanael

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i maj 2024
Svar från Fran 16 maj 2024
Dear Nathaniel: Thank you very much for your rating, althought you did not leave a comment, we appreciate you and your business

10/10 Fantastiskt

Marie

Gillade: Bekvämligheter och boendets skick och faciliteter
Good for the purpose
Bodde här 1 natt i maj 2024
Svar från Fran 14 maj 2024
Dear Maria: Thak you for your rating, we appreciate you andyour business, and thank you for staying with us

4/10 Dåligt

Kirby, San Antonio

Reste med sin partner
Gillade inte: Personal och service, bekvämligheter och boendets skick och faciliteter
Pool and work out room were under construction although nobody was working on it. We requested housekeeping and it was never done. Very disappointing.
Bodde här 2 nätter i maj 2024
Svar från Fran 14 maj 2024
Dear Kirby: Thank you very much for your feeback, first we apologized of not having housekeeping service, not sure where the ball drop but will investaigate. on another note yes the pool are aare been nenovated although you migh not have seen anyone work are been done and guest would not be able to use the deck. will be complete by june, sorry again for the inconvenience.

10/10 Fantastiskt

lidia

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i maj 2024
Svar från Fran 14 maj 2024
Dear Lidia: Thank you very much for your rating, we appreciate you and your business. and thank you for staying with us.

10/10 Fantastiskt

Sharon

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Quiet, convenient and shuttle to airport
Bodde här 1 natt i maj 2024

10/10 Fantastiskt

norman

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
They have very good beds, although the hotel feels a little tired
Bodde här 1 natt i maj 2024
Svar från Fran 11 maj 2024
Dear Norman: Thank you very much for your feedback, we are glad to hear that you like the comfort of the bed, and as you mentioned that the hotel looks tired, renovation coming soon June 2024

10/10 Fantastiskt

Amanda

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This was a last minute reservation. I was able to check in early with a small fee which was a life saver. Brought my bags up for me and the staff was just very pleasant!
Bodde här 1 natt i maj 2024
Svar från Fran 11 maj 2024
Dear Amanda: We just wanted to thank you very much for your feedback, we do appreciate you and your business and hope to see you soon should you be in town

10/10 Fantastiskt

Jose

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Good staying
Bodde här 3 nätter i februari 2024
Svar från Fran 11 maj 2024
Dear Jose: just wanted to say thank you very much for your feedback, we do appreciate you and your business

10/10 Fantastiskt

Trina, Hyannis

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The property was beautiful very clean! Staff always helpful. Would definitely stay again!!
Bodde här 3 nätter i maj 2024
Svar från Fran 7 maj 2024
Dear Trina: Thank you very much for your feedback, we are happy to hear that the property was clean, as well as the staff were very helpful, we do hope to see you soon in the near future

8/10 Bra

Reiko

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
早朝便で帰国するために宿泊しました。 無料のシャトルバスがあるホテルの中で、コスパと評価が高かったので予約しました。 ・設備関連  コンパクトで必要なものは揃っています。  500mlの水を2本無料でいただけました。  コーヒーメーカーもあります。  バスタブあり、レインシャワー。  アメニティの中にメイク落としシートがありました。  ロビーに売店があり、飲み物・軽食・お菓子の購入も可能です。  バルコニーは無し。二重窓で騒音対策していますが、空港近くなので飛行機の音は聞こえます。  喫煙所は建物外です。  WiFiも十分使用できます。 ・ホテル周辺  近隣のレストランで食事可能。  大きな道路なので反対側に渡りづらいですが、道路沿い徒歩5分程度にレストランがあります。  スーパーなどの商店は近隣には見当たらないので、ホテルの売店を利用するか空港から買っていった方が良いです。  空港との往復のみを前提として考えていたので十分ですが、市内やビーチ方面に出るならUberが必要だと思います。 ・空港からの移動  MIA空港とは無料のシャトルバスが巡回しています。  公式サイトによるとWebサービスでシャトルバスの運行状況が分かると書いていますが、実際にはWebでのリアルタイム運行情報は機能していません。  MIA空港では16時台に30分近く待ちました。 (大手のチェーンホテルはより高頻度でバスが巡回していましたが、中堅ホテルのシャトルバスは似たような頻度です)  シャトルバスは24時間運航で、朝はホテルから5時台のシャトルバスで空港に向かいました。
Svar från Fra 7 maj 2024
Dear Reiko: Thank youvery much for your feedback, we appreciate you taking the time to let us know,of the service provided to you.. the shuttle is every 20 minutes to and from hotel, not sure if you had just mised it, never the less we were able to accommodate the followingmorning without any issues, we do hope to see you soon shoud you be in miami

8/10 Bra

Doreen

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Breakfast prices are too expensive…
Bodde här 1 natt i maj 2024
Svar från Fran 7 maj 2024
Dear Doreen: Thank you for your feedback, I see that u mentioned that breakfast is too expensive, there were options available, so hopefully should you stay with us again you can inquire at check in.

8/10 Bra

Andrea

Affärsresenär
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Everything is ok for a hotel closer to the airport. It is convenient.
Bodde här 1 natt i maj 2024
Svar från Fran 7 maj 2024
Dear Andrea: Thank you very much for your feedback, we appreciate you and your business

10/10 Fantastiskt

India

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was nice and close to airport
Bodde här 1 natt i februari 2024
Svar från Fran 2 maj 2024
Dear India: Thank you very much for your feedback, we are very glad to hear that your stay was nice, as well as we are close to the airport, we do hope to see you soon should you be in the miami area

8/10 Bra

Diana

Gillade: Renlighet, personal och service och boendets skick och faciliteter
It was recomended by a friend, I found it convenient, safe, shuttle bus service and close to the airport
Bodde här 1 natt i april 2024
Svar från Fran 30 apr. 2024
Dear Diane: Thank you very much for your feedback we appreciate you and your business, and hope to see you again in the near future

8/10 Bra

Marc

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Clean and convenient close to airport
Bodde här 2 nätter i april 2024
Svar från Fran 26 apr. 2024
Daer Marc; Thank you for your feedback, we are happy to hear that the hotel was clean and convenient as well as close to airport.. hope to see you soon

6/10 Okej

Subarna

Reste med familj och småbarn
Gillade: Renlighet och bekvämligheter
Room cleaning people did not clean room everyday and they don’t come to change bathroom towel even I requested, everything else was good.
Bodde här 2 nätter i april 2024
Svar från Fra 26 apr. 2024
Dear Subarna: Thank you very much for your feedback, we appreciate you taking the time to give us your feedback. you are correct we do not service rooms everyday unless requested, however we will investigat as to why your room request was never delivered, we are very sorry for the inconvenience and will definitely investiagate it

6/10 Okej

Marcus, El Dorado Hills

Reste i grupp, Reste med familjen
Gillade: Renlighet och personal och service
Gillade inte: Boendets skick och faciliteter
It was freezing in our room They had to provide a portable heater because the climate control only blew cold air, and even after being turned off for over an hour it was freezing
Bodde här 1 natt i april 2024
Svar från Sonesta Miami Airport staff 16 apr. 2024
Dear Marcus,Thank you for bringing this to our attention. We apologize for the inconvenience you experienced with the temperature in your room. We will investigate the issue with the climate control to ensure it is functioning properly for future guests. Your feedback is valuable to us, and we appreciate your understanding. We hope to have the opportunity to welcome you back for a more comfortable stay.

6/10 Okej

Claudia, Shrewsbury

Gillade inte: Personal och service
Bodde här 1 natt i april 2024
Svar från Fran 7 maj 2024
Dear Claudia: Thank you for your rating, although you did not leave a comment we appreciate you

10/10 Fantastiskt

Elene

Bodde här 1 natt i april 2024
Svar från Fran 7 maj 2024
Dear Elene: Thank you very much for your rating, although you did not leave a feedback we appreciate you very much

8/10 Bra

Deborah

Reste med familjen
Gillade: Personal och service
Employees are excellent. However this hotel is in need of a remodel. The bathroom conditions are poor. No amount of cleaning can improve it. Otherwise it is conveniently located. They have a shuttle to the airport.
Bodde här 2 nätter i april 2024
Svar från Fran 12 apr. 2024
Dear Deborah: Thank you for taking the time to give us your feedback, we are happy to hear that the employees are excellent, and yes we will be renovation this coming June,, Thanks you for your business

10/10 Fantastiskt

Luis

Gillade: Renlighet
Bodde här 1 natt i april 2024
Svar från Fran 10 apr. 2024
Dear Luis: Just wanted to say thank you very much for you ratings, we really do appreciate you and your business

8/10 Bra

Siemen

Bodde här 1 natt i april 2024
Svar från Fran 27 apr. 2024
Dear Siemen: Thank you for your rating, however you did not leave a comment but we appreciate your business

2/10 Väldigt dåligt

Víctor Hugo

Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Pesimo
Bodde här 1 natt i april 2024
Svar från Fra 4 apr. 2024
Dear Victor: I notice that you rate us 1 out 5 but no feedback, if there were an issues we would love to know about it.. Anyways thank you for staying with us

8/10 Bra

Tammy

Bodde här 1 natt i mars 2024
Svar från Fran 21 apr. 2024
Dear Tammy; Thank you for your rating, although u did not leave any feedback, we do appreciate you and you business

8/10 Bra

Diane

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Close proximity to airport. Perfectly comfortable place to stay. Room size was spacious. Staff were helpful. Breakfast is offered but $24 seems a steep price and there wasn’t an a la carte option. We arrived later in the evening and would have appreciated an evening dining option because there didn’t appear to be many options in the neighbourhood other than fast food.
Bodde här 1 natt i mars 2024
Svar från Fran 26 mars 2024
Dear Diane: Thank you very much for your feedback, we are very glad to hear that hotel stay was comfortable, we are also sorry that you did not have much dining options due to late arrival, but hopefully for future stays thing might be different

2/10 Väldigt dåligt

Julian

Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The place was a dump, but pictures of it made the place look like a Hilton or Sheraton range hotel. Much closer to Motel 8
Bodde här 1 natt i mars 2024
Svar från Fra 25 mars 2024
Dear Julian: Thank you very much

6/10 Okej

Brooke, Salt Lake City

Gillade: Renlighet och personal och service
Gillade inte: Boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från Fran 26 mars 2024
Dear Brooke: Thank you for your rating, although you did not leave a feedback, we very appreciate you.

8/10 Bra

Bonnieva

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från Fran 26 mars 2024
Dear Bonnieva: Thank you for your rating even though you did not leave a message we appreciate you.

8/10 Bra

Mario

Reste i grupp
Gillade: Renlighet, personal och service och bekvämligheter
Hotel was very close to airport and good for a night layover. Cleaner and better than I expected.
Bodde här 1 natt i mars 2024
Svar från Fran 25 mars 2024
Dear Mario; Thank you very much for your rating, we are happy to hear that the hotel was clean, we appreciate you and your business.

10/10 Fantastiskt

Jennifer

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great stay! Location good. Shuttle service to airport
Bodde här 1 natt i mars 2024
Svar från Fran 25 mars 2024
Dear Jennifer: Thank you very much for your rating, we are glad to hear that the the shuttle service was gresr, as well as the location. we hope to see you soon again

8/10 Bra

Jonathan

Gillade inte: Boendets skick och faciliteter
There was construction so the gym and other facilities were not available. There was a random security alarm going off and we never received an explanation from the front desk of what was happening.
Bodde här 2 nätter i mars 2024
Svar från Fran 23 mars 2024
Dear Jonathan: We wanted to thank you very much for your rating, yes we are renovating our pool and gymfor a better look, and yes we an alarm issues that sounded about 3 times and for that we do apologized, but hopefully you will give us another chance should you be in town

8/10 Bra

David

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Lovely room, nice hotel, good staff. Hotel walking distance from shopping centre and many dining options. However, noisy renovation work starting soon after 8am. Pool being renovated.
Bodde här 4 nätter i mars 2024
Svar från Fran 23 mars 2024
Dear David: Thank you very much for your rating, we appreciate you and your business.

8/10 Bra

Vishal, Great neck

Bodde här 1 natt i mars 2024
Svar från Fran 12 apr. 2024
Dear Vishal: Thank you for your rating, although you did not leave a feedback we appreciate you

8/10 Bra

Shellyann

Bodde här 1 natt i mars 2024
Svar från Fran 11 apr. 2024
Dear ShellyAnn: Thank you very much for you rating, we do appreciate you and your business

6/10 Okej

Elizabeth Anne

Gillade: Renlighet
Gillade inte: Personal och service
I was told my prepaid room was not available when I arrived at 5 PM, despite a check in time three. Took over 15 minutes to get someone to find a room for me. The shower was difficult to turn on and when I called to report it, the person of the desk said it was a common problem. Also wouldn’t switch from shower to tub. Otherwise a nice size room and design
Bodde här 1 natt i mars 2024
Svar från Fran 21 mars 2024
Dear Elizabeth: Thank you very much for your feeback we appreciate you taking the time to let us know of the issues you have encountered, we will definitely address these and find what was the problem, and we do apoligized for the inconvenience. We do hope to see you again should you be in town

6/10 Okej

juan carlos

Reste med sin partner
Gillade inte: Personal och service
El servicio es muy lento y sin amabilidad, otorgan una cortesia de 5usd para conusmo y si pides un cafe de 3, no es valido incluso si pides dos tampoco, jajajaja, mejor que no den nada
Bodde här 1 natt i mars 2024
Svar från Fran 19 mars 2024
Juan Carlos:Thank you very much for your feeback, we appreciate you taking the time to advised of the service provided, that it was unfriendly we will definitely have this address refarding team members,

10/10 Fantastiskt

Omar

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very clean and close to airport!
Bodde här 1 natt i mars 2024
Svar från Fran 18 mars 2024
Dear Omar: Thank you very much for your feedback, we appreciate you and your business and thanking you for staying with us

10/10 Fantastiskt

David, Wildwood

Bodde här 1 natt i mars 2024
Svar från Fran 6 apr. 2024
Dear David: Just wanted to say thank you for your rating, although you did not leave a message we appreciate you and your business

8/10 Bra

Linda

Reste i grupp
Gillade: Boendets skick och faciliteter
Gillade inte: Personal och service
The property was fine. Basic and pretty clean. The woman who checked us in was quite rude.
Bodde här 1 natt i mars 2024
Svar från Fran 18 mars 2024
Dear Linda: Thank you very much for your feedback, we are very sorry to hear that your check in was not pleasant, we will definitely investigate that and will have a discussion.

6/10 Okej

Candice

Reste med familjen
Gillade inte: Bekvämligheter
The beds in the room are TINY. It's loud and the dining room is very expensive.
Bodde här 1 natt i februari 2024
Svar från Fran 16 mars 2024
Dear Candice: Thank you for your feedback, your feedback will be pass on to management.

4/10 Dåligt

Bill

Reste i grupp
Gillade: Renlighet
Gillade inte: Personal och service och boendets skick och faciliteter
A sandwich you could buy at the gas station costs over $12 at the hotel and purchased an iced tea in which the seal was already broken and undrinkable..
Bodde här 2 nätter i februari 2024
Svar från Fran 13 mars 2024
Dear Bill: Thank you very much for your rating, we see that you mention about pricing as well as open drinks, we are sorry about that, which can replace if brought to our attention.. you feedback will be address to management regarding cost of sandwick. have a great a day.

10/10 Fantastiskt

Xavier

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Todo ok sin novedad, excelente hotel
Bodde här 1 natt i mars 2024
Svar från Fran 13 mars 2024
Dear Xavier: Thank you very much for your rating, we appreciate you and your business. hope to see you soon again

4/10 Dåligt

Shizuka

Gillade inte: Personal och service
Bodde här 1 natt i mars 2024
Svar från Fran 13 mars 2024
Dear Shizuka: Thank you very much for your rating, we appreciate you and your business. although you did not leave a comment regarding the low score we appreciate you

10/10 Fantastiskt

James

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This was a very nice hotel, just not an area for walking around.
Bodde här 1 natt i mars 2024
Svar från Fran 10 mars 2024
Dear James: Thank you for your feedback, we appreciate your business, and hope to see you again should you be in town

6/10 Okej

Sherief

Gillade: Personal och service
Shower did not drain. I can’t imagine what is in the way.
Bodde här 1 natt i mars 2024
Svar från Fran 10 mars 2024
Dear Sherief: Thank you very much for your feedback, we are sorry to hear that you shower did not drain properly, but your feedback is very important to us, we will definitely brought this up to the proper department

10/10 Fantastiskt

Aysha

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Me and my fiancé messed our flight so we had to find a hotel quick and last minute. The hotel offered early check in for a fee but they were very accommodating. Very quiet and clean hotel. The hotel pool was being renovated... it looks like it's going to be beautiful:)
Bodde här 1 natt i mars 2024
Svar från Fran 5 mars 2024
Dear Aysha: Thank you very much for your feedback, we appreciate you taking the to let us know that hotel was clean, as well it was very quiet, in regards to the pool it will be opening, as well as renovation is coming.