Utomhuspool

Recensioner av Sonesta Simply Suites Miami Airport Doral

2.5 out of 5

Recensioner

8,6

Fantastiskt

10 - Fantastiskt i betyg. 581 av 1012 recensioner" "
8 - Bra i betyg. 257 av 1012 recensioner" "
6 - Okej i betyg. 86 av 1012 recensioner" "
4 - Dåligt i betyg. 37 av 1012 recensioner" "
2 - Väldigt dåligt i betyg. 51 av 1012 recensioner" "

8,8/10

Renlighet

8,8/10

Personal och service

8,4/10

Bekvämligheter

8,4/10

Boendets skick och faciliteter

8,2/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Fredy Noel Renderos

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Gillade inte: Bekvämligheter
Excelente Hotel
Bodde här 2 nätter i maj 2024

10/10 Fantastiskt

Kelley

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I was very surprised about the place. Very nice. Nice pool and hot tub.
Bodde här 2 nätter i maj 2024
Svar från Sonesta Simply suites 24 maj 2024
When a guest takes the time to write, we are especially grateful. We are pleased to hear that you had an enjoyable stay. At Sonesta, we constantly strive to ensure that all of our guests are well taken care of, and we never tire.

10/10 Fantastiskt

Alberto

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Atenciones buenas
Bodde här 1 natt i maj 2024
Svar från Hotel Management. 24 maj 2024
Thank you for the kind words, Alberto! We're glad you had a great experience with our customer service.

8/10 Bra

Andre

Affärsresenär, Reste med familjen
Gillade: Renlighet och personal och service
No elevator.
Bodde här 1 natt i maj 2024
Svar från Sonesta Simply Suite 23 maj 2024
Thank you for your comments, Andre. We're sorry about the elevator issue. We are diligently working on it and will resolve it as soon as possible. We wish to welcome you back to the hotel soon!

6/10 Okej

Carissa

Reste med sin partner
Gillade: Renlighet och personal och service
Gillade inte: Bekvämligheter och boendets skick och faciliteter
The room was very clean and spacious. However the elevator was not working….and there was no one to assist with our luggages. Very inconvenient. We got a room on the second floor which made it very tedious upon checking in and checking out. Other than that, not a bad place to stay.
Bodde här 1 natt i maj 2024
Svar från Sonesta Simply Suite 23 maj 2024
Thank you for your comments, Carissa. We're sorry about the elevator issue. We are diligently working on it and will resolve it as soon as possible. We wish to welcome you back to the hotel soon!

2/10 Väldigt dåligt

carlos

Gillade inte: Bekvämligheter
No elevator broken batroom
Bodde här 4 nätter i maj 2024
Svar från Sonesta Simply Suite 23 maj 2024
Thank you for your comments, Carlos. We're sorry about the elevator issue. We are diligently working on it and will resolve it as soon as possible. We wish to welcome you back to the hotel soon!

10/10 Fantastiskt

David

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Their staff was great. They were really helpful. The elevator was not working due to inspection after that, all was good
Bodde här 2 nätter i maj 2024
Svar från Hotel Management. 24 maj 2024
Thank you, David! We're glad to hear that our staff was helpful during your visit. Sorry about the elevator, but we're happy to hear that everything else went well!

8/10 Bra

Moisés, Miami

Affärsresenär
Gillade: Renlighet
El area d ela recepción es pequeña y carece de suficientes asientos de espera.
Bodde här 3 nätter i maj 2024
Svar från Hotel Management. 24 maj 2024
Thank you for your feedback, Moises! We appreciate your input and will definitely take it into consideration for future improvements.

10/10 Fantastiskt

hugo

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great staff, professional, very clean. Would like for a better pool but that’s about it. Oh and a multi functional exercise machine. Rooms and areas are super clean.
Bodde här 3 nätter i maj 2024
Svar från Sonesta Simply Suite 22 maj 2024
Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate you complementing our customer service. Our staff members take their roles in our industry very seriously and try, every day to provide that quality customer service that our guests expect.

8/10 Bra

Mauricio

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The only complaint is the Matress in room 113, needs to be replaced is in really bad shape.
Bodde här 4 nätter i maj 2024
Svar från Sonesta 21 maj 2024
Thank you for staying at Sonesta. We are delighted that you enjoyed your stay. Thank you for your comment. We will address that as soon as possible, and we wish to welcome you back to the hotel soon!

8/10 Bra

Loren

Gillade: Personal och service och boendets skick och faciliteter
Bodde här 3 nätter i maj 2024
Svar från Sonesta 21 maj 2024
Thank you for staying with us, Loren! We look forward to welcoming you back soon.

2/10 Väldigt dåligt

Erick

Affärsresenär
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Let me start off by saying they false advertise their room description and put stuff that is not provided/ doesn’t exist. Elevator wasn’t working and i was on the 3rd floor, no apologies whatsoever or no accommodation just straight up eat it. Hallway stinks so your 10 minute walk on your way to your room its not pleasant. To top it off the gentleman at the front desk did not want to accommodate my checkout date maybe he should understand that he put me at the other end of the hotel with no elevator and no assistance with luggage or anything whatsoever in this Motel that is being called a hotel.
Bodde här 1 natt i maj 2024
Svar från Sonesta Simply suites 19 maj 2024
Thank you for sharing your thoughts, Antonio. Your feedback helps us improve. We hope to welcome you back soon!

6/10 Okej

Rabbil Azeem

Bodde här 2 nätter i maj 2024
Svar från Sonesta Simply suites 19 maj 2024
Thank you for taking the time to give us the feedback; we really appreciate it and are sorry about the inconvenience it may have caused you. Best Regards

2/10 Väldigt dåligt

Laquasia

Affärsresenär, Reste med sin partner
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The service there is bad the employees there was horrible
Bodde här 2 nätter i maj 2024
Svar från Sonesta 21 maj 2024
Thank you for sharing your thoughts, Laquasia. Your feedback helps us improve. We hope to welcome you back soon!

10/10 Fantastiskt

NANCY

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great for 2 people 2 days or more
Bodde här 1 natt i maj 2024
Svar från Sonesta Simply Suite 17 maj 2024
Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate you complementing our customer service. Our staff members take their roles in our industry very seriously and try, every day to provide that quality customer service that our guests expect.

10/10 Fantastiskt

Daisy

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent room. Cleaness is outstanding .
Bodde här 5 nätter i maj 2024
Svar från Hotel Management. 15 maj 2024
Thank you for the kind words, Daisy! We're thrilled to hear that you found our room excellent and outstandingly clean.

10/10 Fantastiskt

Joshua

Reste med sin partner
Gillade: Renlighet
Great price for a safe, clean, kind stay. I wish I was staying longer.
Bodde här 1 natt i april 2024
Svar från Sonesta 15 maj 2024
Our staff constantly strives to go above and beyond to ensure that your stay is the best it can be, so we are truly humbled by your review. We are happy that we had the opportunity to serve you and we hope you will choose Sonesta in your future travels.

10/10 Fantastiskt

Fernando

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Todo Excelente!
Bodde här 1 natt i maj 2024
Svar från Sonesta 14 maj 2024
Thank you for choosing to stay with us and we are glad to hear that your stay with us was a memorable one! We look forward to welcoming you back to the hotel in the near future.

10/10 Fantastiskt

Carlos

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Front desk was upstanding. Only reason for 4 stars it’s the elevator not working during our stay.
Bodde här 1 natt i maj 2024
Svar från Sonesta 13 maj 2024
Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. We are glad that you enjoyed the value and the convenient location of our hotel! We are delighted by your compliments, rating and review of our high hospitality standards. We can't begin to tell you how much we appreciate your review!

6/10 Okej

gary

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
They had no Elevator working. No one to assist with luggage. Walked up three flights of stairs. We had to make couple of trips. B
Bodde här 1 natt i maj 2024
Svar från Sonesta Simply suites 11 maj 2024
Thank you for sharing your experience with us. We will do our best to improve.

8/10 Bra

Irma

Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Een top hotel vlak bij de airport en met een taxi of uber kom je overal in Miami
Bodde här 3 nätter i maj 2024
Svar från Sonesta 9 maj 2024
Thank you for choosing to stay with us and we are glad to hear that your stay with us was a memorable one! We look forward to welcoming you back to the hotel in the near future.

10/10 Fantastiskt

Lourdes

Reste med familjen, Reste med husdjur
Gillade: Renlighet, personal och service och bekvämligheter
Love the hotel and cleanliness, however elevator was not working and my 93 year old grandmother was staying. I made it clear on my reservation. When we arrived, the staff was able to accommodate us on the first floor "the last available room on the first floor"
Bodde här 2 nätter i maj 2024
Svar från Hotel Management. 9 maj 2024
We're delighted to hear that you loved the hotel, Lourdes! It's wonderful to know that our staff was able to accommodate you and your grandmother on the first floor despite the elevator issue. We appreciate your understanding and support.

10/10 Fantastiskt

Francisco

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I loved it,
Bodde här 1 natt i maj 2024
Svar från Sonesta Simply Suites 9 maj 2024
Thank you for choosing to stay with us and we are glad to hear that your stay with us was a memorable one! We look forward to welcoming you back to the hotel in the near future.

6/10 Okej

Ervin

Reste med sin partner
Gillade: Renlighet
Gillade inte: Boendets skick och faciliteter
Dirty parking lot to many concrete trucks parked in parking lot, broken elevator in one elevator in the entire hotel, very bad
Bodde här 3 nätter i maj 2024
Svar från Sonesta Simply suites 8 maj 2024
Thank you for sharing your experience with us. We will do our best to improve.

10/10 Fantastiskt

Cruze

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Sonesta is a great little getaway hotel, good prices, nice rooms(Pictures match rooms exact). Staff were nice and super helpful, love the free parking and the outdoor pool patio, you can grill and relax. Only thing I can say I didn’t like but it wasn’t a problem for me at all…the walls kinda thin I think in my opinion, I could hear through my bathroom the other room guest talking, so I’m pretty sure they heard my opera concerts I held in the showers lol.
Bodde här 4 nätter i maj 2024
Svar från Sonesta Simply Suite 8 maj 2024
Thank you for staying at Sonesta. We are delighted that you enjoyed your stay. Thank you for your comments and we wish to welcome you back to the hotel soon!

10/10 Fantastiskt

KIMBERLY

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Pool area can do with an update but was still usable. The gym area and washing room were both good. Staff was very helpful and its conveniently located near places to eat (walking distance). Parking was easy and the shuttle to the airport was on schedule.
Bodde här 11 nätter i april 2024
Svar från Sonesta 14 maj 2024
It’s great to know that your stay with us at Sonesta was as enjoyable as we hoped it would be. We will be sure to share your fantastic comments with our housekeeping and maintenance teams, who take special pride in the upkeep of our rooms. We’re looking forward to having you again as our guests!

10/10 Fantastiskt

Sasha

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very clean property, very professional. Will be staying here every time I’m in Doral. Finally a property thats clean. I am very pleased. Beautiful room.
Bodde här 1 natt i maj 2024
Svar från Sonesta 7 maj 2024
Thank you for choosing Sonesta, we recognize that there are a lot of hotel choices to choose from and we are proud to be one of your favorites. We appreciate you sharing your experience as it helps other travelers decide which hotels the right one for them. We look forward to welcoming you back and until then, we wish you safe travels.

6/10 Okej

Gaurav

Gillade: Renlighet och personal och service
Gillade inte: Boendets skick och faciliteter
Bodde här 4 nätter i april 2024
Svar från Sonesta 7 maj 2024
Thank you for sharing your experience with us.

10/10 Fantastiskt

Anabel

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 2 nätter i maj 2024
Svar från Sonesta Simply suites 6 maj 2024
Thank you for staying at Sonesta. We are delighted that you enjoyed your stay. Thank you for your comments and we wish to welcome you back to the hotel soon!

4/10 Dåligt

Marcel

Gillade inte: Personal och service, bekvämligheter och boendets skick och faciliteter
Property under renovations therefore expect inconveniences. Property is dated, but centrally located in Doral.
Bodde här 3 nätter i april 2024
Svar från Sonesta 7 maj 2024
Thank you for sharing your experience with us. We will do our best to improve.

6/10 Okej

Romina Perla

Bodde här 1 natt i maj 2024
Svar från Sonesta 7 maj 2024
Thank you for sharing your experience with us.

10/10 Fantastiskt

Shaka

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Loved it
Bodde här 3 nätter i april 2024
Svar från Sonesta 3 maj 2024
Our staff constantly strives to go above and beyond to ensure that your stay is the best it can be, so we are truly humbled by your review. We are happy that we had the opportunity to serve you and we hope you will choose Sonesta in your future travels.

4/10 Dåligt

Juan

Gillade inte: Personal och service
Horrible front desk service. Key did not work, full of shopping bags and not even an apology that I had to return to take care of it. When checking out, Andy didnt even look at the room number and said the hold was already released in my credit card, and now, almost a week later, I am still waiting. At least provide the info as it is.
Svar från Andy G. 2 maj 2024
We're so sorry to hear about your experience, Juan. We aim to provide top-notch service, and we regret to see that we missed the mark. Your feedback is greatly appreciated, and we will take the necessary steps to improve.

10/10 Fantastiskt

Tony

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excelente
Bodde här 1 natt i april 2024
Svar från Hotel Management. 2 maj 2024
Amazing! We're so happy to hear that you had such a great experience with us, Tony!

10/10 Fantastiskt

Ysbrelda

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Sonesta 2 maj 2024
Thank you for choosing to stay with us and we are glad to hear that your stay with us was a memorable one! We look forward to welcoming you back to the hotel in the near future.

10/10 Fantastiskt

Jose

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excelente localización and super clean room recommend to all my friends and family
Bodde här 1 natt i april 2024
Svar från Sonesta 1 maj 2024
Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. We are glad that you enjoyed the value and the convenient location of our hotel! We are delighted by your compliments, rating and review of our high hospitality standards. We can't begin to tell you how much we appreciate your review!

8/10 Bra

runela

Reste med familjen
Gillade: Renlighet och boendets skick och faciliteter
The Hotel was clean, service was good. Shopping and dining accesible. What I did not like so much was the mattress of the bed.
Bodde här 7 nätter i april 2024
Svar från Sonesta 1 maj 2024
Thank you for staying at Sonesta. We are delighted that you enjoyed your stay. Thank you for your comments and we wish to welcome you back to the hotel soon!

10/10 Fantastiskt

Todd

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
If you are planning to stay in Miami/Doral area, this is a must stay. Nice room, comfy bed and the staff goes out out their way to accommodate. Shopping and restaurants close. Quick shuttle to annd from airport....5 stars. We stayed 2 days before cruise and 2 days after in April 2024. If we come back we will stay again.
Bodde här 1 natt i april 2024
Svar från Sonesta 30 apr. 2024
Thank you for your wonderful remarks, which we will share with our staff. We are thrilled to hear that you enjoyed your stay, and look forward to welcoming you back soon.

10/10 Fantastiskt

Brittany

Gillade: Renlighet, personal och service och boendets skick och faciliteter
If I could give the staff a 6-star I would! After a long day of travel, there's nothing better than to be greeted by a helpful, welcoming staff. Our driver picked us up right from the airport (at no extra charge) and brought us to the hotel where we were welcomed by Romero. I was pleased to see how spacious our room was, and the bed was quite comfortable. We weren't staying long enough to make use of the kitchenette, but it appeared to have everything you'd need for an extended stay. When we headed out for dinner, we found that the area was safe and walkable with plenty of nearby dining options.
Bodde här 1 natt i april 2024
Svar från Hotel Management. 29 apr. 2024
Thank you, Brittany, for taking the time to share your feedback. We are delighted to hear that our staff provided exceptional service and that you enjoyed the amenities in your room. Your safety and comfort are our top priorities, and we're thrilled that you felt at ease exploring the area. We look forward to your next visit!

10/10 Fantastiskt

Laura

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Sonesta Simply suites 8 maj 2024
Thank you for choosing to stay with us and we are glad to hear that your stay with us was a memorable one! We look forward to welcoming you back to the hotel in the near future.

8/10 Bra

Rosie, Houston

Hole time pool close
Bodde här 3 nätter i april 2024
Svar från Hotel Management. 29 apr. 2024
Good afternoon Rosie, Thank you for your review, I'd like to point out that our pool is open from 6am to 10pm and it was open at those times during your stay.

6/10 Okej

jose

Gillade: Personal och service och boendets skick och faciliteter
La atención muy buena, lo único malo que en los 5 días que estuve no fueron ni un solo día hacer aseo
Bodde här 4 nätter i april 2024
Svar från Sonesta 29 apr. 2024
Thank you so much for taking the time to give us feedback on our property.

10/10 Fantastiskt

Maybel

Bodde här 2 nätter i april 2024
Svar från Sonesta Simply suites 18 maj 2024
Thank you for your wonderful remarks, which we will share with our staff. We are thrilled to hear that you enjoyed your stay, and look forward to welcoming you back soon.

8/10 Bra

Annie, Noisy le Grand

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Suite studio bien équipé avec une kitchenette, un espace table et bureau, un grand lit et un fauteuil complète la chambre, literie très confortable, nombreux oreillers, salle de bain avec baignoire mais surtout ça sent et c’est propre, petit espace en bord de piscine. C’était une étape de 2 nuits avant de prendre l’avion un matin tôt donc pratique car à environ 20 minutes de l’aéroport. Une navette est disponible mais je ne l’ai pas utilisé.
Bodde här 2 nätter i april 2024
Svar från Hotel management 28 apr. 2024
Thank you for staying at Sonesta. We are delighted that you enjoyed your stay. We wish to welcome you back to the hotel soon!

10/10 Fantastiskt

yuan

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very good
Bodde här 2 nätter i april 2024
Svar från Sonesta Simply Suite 28 apr. 2024
Thank you for staying at Sonesta. We are delighted that you enjoyed your stay. We wish to welcome you back to the hotel soon!

10/10 Fantastiskt

Minhaz

Reste med familjen, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
My stay at Sonesta Simply Suites Miami Airport Doral was fantastic! If you are reading this review to make a decision for your hotel stay, you can definitely book this hotel without hesitation! The check-in and check-out is very smooth. Cards only no cash. You would need to deposit $100 security money while check-in which is refundable. The room is very big, nice and has all necessary arrangements for longer stays with a beautiful bathroom. They also got complimentary swimming pool, on site parking, laundry and gym. The environment of the hotel and surrounding is very beautiful, clean and calm. Thanks for making my vacation memorable.
Bodde här 2 nätter i april 2024
Svar från Sonesta Simply Suite 28 apr. 2024
Thank you Minhaz for choosing to stay with us and we are glad to hear that your stay with us was a memorable one! We look forward to welcoming you back to the hotel in the near future.

10/10 Fantastiskt

Cesar

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
My second time here within a month, great place, clean, spacious, free parking. Be aware that they are under some kind of renovation, besides that I really I enjoy being here! Sonesta found a loyal customer!
Bodde här 3 nätter i april 2024
Svar från Sonesta Simply Suite 27 apr. 2024
Thank you for choosing to stay with us and we are glad to hear that your stay with us was a memorable one! We look forward to welcoming you back to the hotel in the near future.

8/10 Bra

Robert, St Charles

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff was great, close to shopping and restaurants.
Bodde här 1 natt i april 2024
Svar från Sonesta 25 apr. 2024
Thank you for choosing to stay with us and we are glad to hear that your stay with us was a memorable one! We look forward to welcoming you back to the hotel in the near future.

10/10 Fantastiskt

Stephanie

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Lack of information about shuttle service pickup on expedia
Bodde här 1 natt i april 2024
Svar från Hotel Management. 25 apr. 2024
Thank you for staying at Sonesta. We appreciate your feedback.

10/10 Fantastiskt

Ronika

Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
The room was spacious. That was a plus for my family and I. The only thing I did not like was the cleaning staff couldnt speak english.
Bodde här 3 nätter i april 2024
Svar från Hotel Management. 25 apr. 2024
Thank you for staying at Sonesta. We are delighted that you enjoyed your stay. Thank you for your comments and we wish to welcome you back to the hotel soon!