2 utomhuspooler, parasoller och solstolar

Recensioner av The Betsy - South Beach

4.5 out of 5
The Betsy - South Beach
1440 Ocean Drive, Miami Beach, FL

Recensioner

9,2

Underbart

10 - Fantastiskt i betyg. 725 av 1001 recensioner" "
8 - Bra i betyg. 153 av 1001 recensioner" "
6 - Okej i betyg. 65 av 1001 recensioner" "
4 - Dåligt i betyg. 32 av 1001 recensioner" "
2 - Väldigt dåligt i betyg. 26 av 1001 recensioner" "

9,4/10

Renlighet

9,4/10

Personal och service

9,2/10

Bekvämligheter

9,2/10

Boendets skick och faciliteter

9,0/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Verifierad resenär

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i februari 2023
Svar från The Betsy 24 feb. 2023
Dear guest,The pleasure was all ours! Thank you for gifting us with your top score, and we hope we can welcome you back through our doors again soon.Sincerely,Zach Plutzik, Managing Director

10/10 Fantastiskt

Verifierad resenär

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i februari 2023
Svar från The Betsy 13 feb. 2023
Greetings guest,Your top score makes our day! We hope you will be back to see us again in South Beach soon.Sincerely,Zach Plutzik, Managing Director

10/10 Fantastiskt

Helene

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 7 nätter i september 2022
Svar från The Betsy 30 sep. 2022
Hello Helene,Your top score leaves us smiling ear to ear. Thank you for entrusting our family-owned and operated hotel with your Miami vacation, and we hope to see you again one day.Sincerely,Zach Plutzik, Managing Director

10/10 Fantastiskt

Andreas

Bodde här 1 natt i maj 2022
Svar från The Betsy 16 maj 2022
Dear Andreas, Thank you for sharing your top score with us! Join us again soon! Sincerely, Zach Plutzik, Managing Director

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great stay at the Betsy hotel. Will definitely come back when in Miami again.
Bodde här 2 nätter i januari 2022
Svar från The Betsy 31 jan. 2022
Dear guest, Thank you for joining us at the Betsy! We await your return! Sincerely, Zach Plutzik, Managing Director

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Awesome hotel. Beat location in south beach and European standard on design and amenities.
Bodde här 4 nätter i december 2021
Svar från The Betsy 30 dec. 2021
Greetings guest, The pleasure was all ours! Thank you for appreciating our high level of amenities and design, and we hope you will remember us the next time your travels bring you to sunny Florida. Sincerely, Zach Plutzik, Managing Director

8/10 Bra

Greger

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Everything perfect but the size of the room
Great service, fantastic location, luxurious feeling, nice pool with bar at the roof but... The room was far to small/badly planned. Very inconvenient
Bodde här 3 nätter i december 2021
Svar från The Betsy 22 dec. 2021
Dear Greger, Thank you for joining us in South Beach! We are glad almost everything proved perfect, and we know that next time, we can situate you in just the right room for your needs. Until then! Sincerely, Zach Plutzik, Managing Director

10/10 Fantastiskt

Kristiane

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Excellent hotel
Fantastic hotel. Feels like a second home. Beautifully decorated. Lots of great art. Breakfast is excellent. Very clean. Very helpful personnel. Will definitely stay there again
Bodde här 3 nätter i mars 2021
Svar från The Betsy 26 mars 2021
Greetings Kristiane, What a pleasure to find your high score and compliments! Thank you for so enjoying our artistic vibe and friendly atmosphere, and we already await your return! Sincerely, Zach Plutzik, Managing Director

10/10 Fantastiskt

Lina

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Best Hotel at Miami Beach
This was our second time at the Betsy and we’ll definitely return again when/if in Miami. Service and location is perfect, the food is great and bar is lovely with live jazz at nights. Hotels in US are in general very over priced compared to Europe, but this place is actually worth all money spent. Thanks for having us
Bodde här 4 nätter i februari 2020
Svar från The Betsy 18 feb. 2020
Dear Lina, The pleasure was all ours! We love pampering our return guests, and trust that we'll see you time and again in the future! Sincerely, Zach Plutzik, Managing Director

10/10 Fantastiskt

Henrik

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i februari 2020
Svar från The Betsy 11 feb. 2020
Dear Henrik, Your perfect score makes our day! Join us again in South Beach soon. Sincerely, Zach Plutzik, Managing Director

10/10 Fantastiskt

Petter

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Art Deco med boutique-känsla.
Exakt vad man förväntar sig på ett hotell som detta. Rent, fint och cool interiör. Nära till stranden och bra takpool med bar.
Bodde här 1 natt i november 2019
Svar från The Betsy 15 nov. 2019
Dear Petter, We're truly touched to earn your perfect score. Join us again in our art deco hotel any time! Sincerely, Zach Plutzik, Managing Director

10/10 Fantastiskt

Ali

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
LOVED the Betsy. Staff was incredible, and loved the live music. Only feedback - get 2nd floor or above because windows are thin and you can hear a lot from the alley.
Bodde här 3 nätter i april 2024

8/10 Bra

Jeremy, Denver

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 3 nätter i maj 2024
Svar från The Betsy 14 maj 2024
Dear Jeremy,Your positive score leaves us smiling! Thank you for joining us at our family-owned and operated boutique enclave here in South Beach, and we hope to see you again soon.Sincerely,Zach Plutzik, Managing Director

10/10 Fantastiskt

Gary Alan

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great hotel, facilities and most importantly service!! My new go to in Miami Beach. Thanks for a great stay at The Betsy
Bodde här 4 nätter i maj 2024
Svar från The Betsy 10 maj 2024
Hello Gary,Thank you for sharing your five-star approval with our team! We are delighted to serve as your new to-go hotel in Miami, and we await your next visit!Sincerely,Zach Plutzik, Managing Director

10/10 Fantastiskt

Holly

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This was my first stay at The Betsy and I cant wait to return! The hotel is located in a great location on the quiet end of Ocean Ave. The building is well maintained with a ton of thought put into everything. The library is beautiful and a great place to relax or catch up on work. The restaurant located on the main floor has delicious food and a great ambiance. I highly recommend dinner there! Staff always try to go above and beyond. Special thanks to Fritz and Mario for making us feel so welcomed. The cleaning staff were also very thorough and welcoming whenever we encountered them. Every elevator and hallway had a fresh pleasant smell. If the beach isn't your scene, the roof top pool is a great place to relax, drink and catch some sun. The bartenderand pool staff there are also very lovely. I highly recommend staying at The Betsy!
Bodde här 3 nätter i maj 2024
Svar från The Betsy 9 maj 2024
Greetings Holly,It was such a pleasure to introduce you to the many charms of The Betsy! We are glad Fritz and Mario could ensure your stay started off right, and it certainly sounds like you discovered all the many unique public spaces and amenities that set us apart. Thank you for joining us for some downtime in our library, for enjoying our rooftop pool, and for dining with us at LT. We hope you got in some beach time as well!Until next time!Sincerely,Zach Plutzik, Managing Director

10/10 Fantastiskt

Kristen, North Eastham

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 5 nätter i april 2024
Svar från The Betsy 7 maj 2024
Hello Kristen,Thank you for your top score! Please make yourself at home with us again soon!Sincerely,Zach Plutzik, Managing Director

10/10 Fantastiskt

Sophie

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Good service and friendly staff
Bodde här 3 nätter i april 2024
Svar från The Betsy 3 maj 2024
Hello Sophie,Thank you for taking the time to share your top score with us! It was our pleasure to pamper you, and we hope to see you again in South Beach soon.Sincerely,Zach Plutzik, Managing Director

10/10 Fantastiskt

William

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great spot on south beach - quieter on the north end of the strip with beach front property. Wonderful staff, excellent service. They have their own part of the beach managed for them that’s great too
Bodde här 3 nätter i april 2024
Svar från The Betsy 2 maj 2024
Hello William,We are so glad you discovered us here on our quiet end of Ocean Drive! It was our pleasure to spoil you throughout your stay, and we're glad you joined us on th sand as well!Sincerely,Zach Plutzik, Managing Director

4/10 Dåligt

Anna

Gillade inte: Boendets skick och faciliteter
The property is at the center of south beach
Bodde här 1 natt i april 2024
Svar från The Betsy 3 maj 2024
Dear Anna,We hope you enjoyed our location in the heart of South Beach, and that you took advantage of our proximity to the sand as well as our quiet stretch of Ocean Drive. We trust our team members were on hand to ensure everything went smoothly with your stay, and we would love to have you back one day to earn your top score.Sincerely,Zach Plutzik, Managing Director

10/10 Fantastiskt

MARICON, SPRINGFIELD

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Betsy Hotel was more than I expected. All the staff were amazing, Fritzner at the reception desk was wonderful, he gave us a very nice room. Thanks Fritzner and Evan the Bellhop is very welcoming. Betsy has live music every night, the place is right next to the beach, they have umbrellas and drinks on the beach. Betsy is very walkable to other happenings during the night time. This is an amazing place to stay at. We will definitely stay there again. Highly recommended! To the staff, thank you for making our stay memorable, much appreciated.
Bodde här 2 nätter i april 2024
Svar från The Betsy 2 maj 2024
Dear Maricon,Thank you for taking the time to share your glowing score with us! We love that you joined us for our nightly live music in the lobby and that you found our location to be ideal for other evening pursuits as well. We will pass along your praise to Fritzner and Evan who are always happy to lend a hand when needed, and we appreciate your recommendation to others very much.We will see you again soon!Sincerely,Zach Plutzik, Managing Director

10/10 Fantastiskt

Elisabeth

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent location and ambience, with wonderful staff!
Bodde här 4 nätter i april 2024
Svar från The Betsy 1 maj 2024
Hello Elisabeth,Excellence is what we strive to provide upon every stay, and we are thrilled to know we delivered! It was a pleasure to pamper you in South Beach, and we hope to see you again.Sincerely,Zach Plutzik, Managing Director

10/10 Fantastiskt

Eugene Edward, Lima

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great staff great locstion. Would return in the future
Bodde här 5 nätter i april 2024
Svar från The Betsy 1 maj 2024
Greetings Eugene,Thank you for sharing your five-star endorsement of our family-owned and operated hotel here in South Beach! We can't wait for your return!Sincerely,Zach Plutzik, Managing Director

10/10 Fantastiskt

Eduardo

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We visited The Betsy for my 40th birthday with my wife and 6 year old son. We had a fantastic time, the place was great and the staff was amazing, great service from Rene and Joanny that made sure we were very well taken care of in the restaurant and Juan the bellboy that went above and beyond to make sure we had a great stay. Chris was also great in compensating a small delay with out room while checking in. Overall the staff is amazing and would highly recommend anyone staying at The Betsy.
Bodde här 3 nätter i april 2024
Svar från The Betsy 29 apr. 2024
Dear Eduardo,We are so glad you celebrated your birthday with us, and thrilled to hear that you and your family so enjoyed your time with us. We will pass along your compliments to Rene and Joanny, as well as Juan and Chris.Thank you for your patience as we settled you in, and we hope we can count on your return!Sincerely,Zach Plutzik, Managing Director

10/10 Fantastiskt

Jerome

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice boutique hotel in a great location on the beach.
Bodde här 4 nätter i april 2024
Svar från The Betsy 29 apr. 2024
Hello Jerome,Thank you for joining us on the beach for a few days of pampering, sunshine, and sand! Hurry back!Sincerely,Zach Plutzik, Managing Director

10/10 Fantastiskt

Robert

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent hotel. Service and amenities were great. Amenities fees are a bit high at $45. per day.
Bodde här 3 nätter i april 2024
Svar från The Betsy 29 apr. 2024
Dear Robert,We appreciate your top score as well as your helpful feedback for our leadership. We hope you will return to see us at our family-owned and operated boutique hotel soon.Sincerely,Zach Plutzik, Managing Director

10/10 Fantastiskt

Sarah, Andover

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff was SO nice. Great location. Loved our stay!
Bodde här 3 nätter i april 2024
Svar från The Betsy 26 apr. 2024
Hello Sarah,It was our pleasure to introduce you to the five-star level of hospitality you can always expect from us at The Betsy! Please join us here on our quiet end of Ocean Drive again soon.Sincerely,Zach Plutzik, Managing Director

8/10 Bra

Sébastien

Reste med familjen
Gillade: Renlighet, personal och service och bekvämligheter
Bel hôtel art déco , proche de la plage. Belle piscine en rooftop. Des livres et tableaux partout. Ambiance plutôt calme. Chambre joliment décorée et literie confortable Compliqué de trouver son chemin dans l’hôtel, nous tournions en rond et nous n’étions pas les seuls. Le personnel n’était pas très serviable. Nous avions beaucoup de bagages à l’arrivée et nous avions du insister pour être accompagnés dans la chambre. Petit déjeuner moyen, notamment celui compris dans le prix de la chambre. Le café du petit déjeuner n’était pas top et l’alternative expresso à la carte était à 8$. La température de la chambre était soit très froide et soit très chaude avec un réglage assez aléatoire.
Bodde här 2 nätter i april 2024
Svar från The Betsy 22 apr. 2024
Greetings Sebastien,Thank you for sharing your helpful review with our team. We are glad you loved our rooftop pool and enjoyed the books and paintings we fill our boutique hotel's rooms with, which does indeed create a calming and relaxing atmosphere.We are disappointed to hear that you were not guided to your room by a team member, especially when you had luggage because we do know that our two interconnecting buildings can be tricky to navigate. We will work to ensure future guests are not thus burdened, and we apologize for this oversight.We hope we can welome you back one day for a perfect visit.Sincerely,Zach Plutzik, Managing Director

8/10 Bra

Mauricio

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från The Betsy 13 maj 2024
Dear Mauricio,Thank you for joining us in South Beach! We would love to welcome you back for another memorable stay soon!Sincerely,Zach Plutzik, Managing Director

10/10 Fantastiskt

Daniel

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I loved this hotel, the only complain I have is that the bed wasn’t on par with a hotel in this price range. The mattress was softer than ideal and sagging
Bodde här 2 nätter i februari 2024
Svar från The Betsy 22 apr. 2024
Dear Daniel,We are glad you loved almost every aspect of your stay with us in South Beach, and we have noted that our beds are too soft for your comfort. We hope we can welcome you back for the perfect night's rest in the future.Sincerely,Zach Plutzik, Managing Director

8/10 Bra

Pamela, hingham

Bodde här 1 natt i april 2024
Svar från The Betsy 8 maj 2024
Dear Pamela,We appreciate you taking the time to share your positive score with us. We hope we can entice you back for another stay at The Betsy soon!Sincerely,Zach Plutzik, Managing Director

10/10 Fantastiskt

Jessica

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
-
Bodde här 2 nätter i april 2024
Svar från The Betsy 16 apr. 2024
Dear JessicaWhat a treat to find your five-star approval waiting for us! We hope our pools, beachfront, and boutique charm will bring you back to our doors again soon.Sincerely,Zach Plutzik, Managing Director

10/10 Fantastiskt

John

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The Betsy never fails to disappoint. Since Covid, they closed off traffic on Ocean Drive, which makes the hotel that much nicer. A little oasis in Miami Beach. High class, refined, lots of art. I really enjoyed there. I’ve been going there for several years and I’ll continue to go.
Bodde här 2 nätter i april 2024
Svar från The Betsy 15 apr. 2024
Greetings John,We are delighted you think so highly of our oasis here on Ocean Drive, and it is always a treat to welcome you 'home' to The Betsy! Thank you for your loyalty, and we can't wait to see you again.Sincerely,Zach Plutzik, Managing Director

8/10 Bra

Francisco

Reste med familjen
Gillade: Renlighet och personal och service
Staff was friendly and the restaurant on the property was very good
Bodde här 3 nätter i april 2024
Svar från The Betsy 15 apr. 2024
Dear Francisco,It was such a treat to have you with us in South Beach, and we will share your compliments with our kitchen at LT as well.Hurry back!Sincerely,Zach Plutzik, Managing Director

8/10 Bra

Haroon, Newnan

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Daily music in the lobby. Did not like the breakfast choices for prepaid breakfast included.
Bodde här 4 nätter i april 2024
Svar från The Betsy 9 apr. 2024
Hello Haroon,Thank you for sharing your positive score as well as your helpful feedback. While we wish you had enjoyed our Betsy breakfast as much as so many of our guests do, we're glad our live music aided to your enjoyment of our lobby and we trust the rest of your stay proved excellent. We look forward to ensuring a five-star stay the next time you are in South Beach.Sincerely,Zach Plutzik, Managing Director

6/10 Okej

Piyush, Chicago

Reste i grupp
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We went for a girls weekend and were really excited to stay at the Betsy. Unfortunately we were let down. Does not feel like a 4 star hotel - more like a 3 star. There are no amenities except for the pool. The rooms are super tight, the walls are very thin and the beds are uncomfortable. They made many mistakes during the stay for which the manager apologized at the end of our stay. Great location though.
Bodde här 3 nätter i mars 2024
Svar från The Betsy 8 apr. 2024
Hello Piyush,It is always disappointing to learn when we have let a guest down, and we are sorry your girls' trip did not live up to expectations.We wish you had utilized our additional amenities other than our courtyard and rooftop pools, such as our beach services, expansive gym, and live music, but we are heartened to hear that our management team ensured you were heard before your departure. We trust we make things right, and we do hope for another chance to impress one day.Sincerely,Zach Plutzik, Managing Director

10/10 Fantastiskt

Anastasios

Reste med familj och småbarn
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
This is nice hotel with a very good character l. Food and restaurants were great, very conveniently located, and staff was very courteous and welcoming. Special thanks to Fritz the bellman, and the concierge who recommended the best sandwich I’ve ever had in the US.
Bodde här 3 nätter i april 2024
Svar från The Betsy 8 apr. 2024
Dear Anastasios,We love hearing from guests who appreciate our unique character here in South Beach, and we're glad you joined us for some meals at LT as well. As you discovered, our location is hard to beat, and we're glad Fritz could take such good care of you!Sincerely,Zach Plutzik, Managing Director

10/10 Fantastiskt

Shaun

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great hotel on Ocean Drive. Easy access to beach. Great staff where they are always there to please.
Bodde här 4 nätter i april 2024
Svar från The Betsy 5 apr. 2024
Dear Shaun,Thank you for sharing your endorsement! We loved hosting you here on Ocean Drive, and we hope to repeat the experience soon!Sincerely,Zach Plutzik, Managing Director

10/10 Fantastiskt

Richard A

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Loved it, Akhona and Fritz were amazing!!
Bodde här 5 nätter i mars 2024
Svar från The Betsy 5 apr. 2024
Hello Richard,Your top score makes our day! We will pass along your compliments to Akhona and Fritz, and on behalf of our entire Betsy team, please hurry back!Sincerely,Zach Plutzik, Managing Director

10/10 Fantastiskt

Douglas, Virginia Beach

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The Betsy has an amazing vibe. The rooms are on the small side but very functional and homey with books and knick knacks. The staff is amazing and many have been there for many years. Door bell staff that have been there for 7-8 years and we have seen each of the 4 times we have stayed. LT restaurant quite good and breakfast can be included in the stay. Highly recommend the Betsy if you want to stay in South Beach.
Bodde här 4 nätter i mars 2024
Svar från The Betsy 1 apr. 2024
Dear Douglas,Welcome back! We love that you embrace our unique vibe here at The Betsy, as we strive to be welcoming, friendly, comfortable, yet elegant. Our team is indeed the beating heart of our hotel experience, and we love hearing that you always feel so welcome and at home with us.We are honored to have earned your loyalty, and we appreciate your recommendation to others. Until next time!Sincerely,Zach Plutzik, Managing Director

10/10 Fantastiskt

Yeojeong

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The location of this hotel is amazing. Basically everything is within walking distance. Loved how they offer us welcome champagne and all the staffs were nice.
Bodde här 3 nätter i mars 2024
Svar från The Betsy 28 mars 2024
Greetings Yeojeong,Thank you for joining us at our peaceful boutique hotel at the end of Ocean Drive! We were happy to welcome you in style, and we hope we can repeat the experience one day!Sincerely,Zach Plutzik, Managing Director

10/10 Fantastiskt

Olivia

Bodde här 1 natt i mars 2024
Svar från Betsy 16 apr. 2024
Hello Olivia,Thank you for joining us at our boutique hotel here in South Beach! We appreciate your top score and we hope to see you again just as soon as your travels allow!Sincerely,Zach Plutzik, Managing Director

10/10 Fantastiskt

Julie

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Le personnel est fort sympathique
Bodde här 1 natt i mars 2024
Svar från The Betsy 27 mars 2024
Dear Julie,It was a pleasure to introduce you to the five-star level of service we subscribe to at The Betsy, and we love that you experienced such a friendly welcome! Please make yourself at home with us any time you are in South Beach.Sincerely,Zach Plutzik, Managing Director

2/10 Väldigt dåligt

Richard

Reste med familjen
Gillade: Renlighet och personal och service
Paid for a room with a balcony didn’t get one put us in a room that was pretty much in an alley awful
Bodde här 3 nätter i mars 2024
Svar från The Betsy 26 mars 2024
Dear Richard,Thank you for sharing your candid feedback with us. We apologize for our failure to provide you with the room you booked, and for any confusion regarding this reservation. We know we can do better, and to that end, we hope for another chance to impress one day.Sincerely,Zach Plutzik, Managing Director

10/10 Fantastiskt

Deanna

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 2 nätter i mars 2024
Svar från The Betsy 15 apr. 2024
Hello Deanna,Thank you for sharing your top score with our team here at The Betsy! We hope your five-star approval will inspire a return!Sincerely,Zach Plutzik, Managing Director

6/10 Okej

James

Gillade inte: Personal och service
We liked the location of the property. The overall vibe of the Betsy was nice. Our room was very small for what we paid which was disappointing. The pool area was very basic. The menus were very over priced and the food was average. We found much better places to eat outside of the hotel. The staff was very aloof.
Bodde här 3 nätter i mars 2024
Svar från The Betsy 27 mars 2024
Dear James,Thank you for sharing your candid review, which helps us ensure every guest feels right at home with us in the future. While we are glad our South Beach location worked well for you, and that you were able to explore the many dining options nearby, we wish you had been better impressed by our courtyard and rooftop pools and our cuisine right here at LT. Our historic hotel contains many distinct room types, and we are confident we can situate you in just the right space for your needs should you decide to join us again one day. We would love to welcome you back.Sincerely,Zach Plutzik, Managing Director

10/10 Fantastiskt

colleen

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
A beautiful peaceful oasis right on Ocean Ave. Eclectic and original, tasteful and comfortable. We loved our stay!
Bodde här 4 nätter i mars 2024
Svar från The Betsy 22 mars 2024
Dear Colleen,We love that our original sense of style and unique decor spoke to you, and it was a pleasure to host you here in South Beach. We are delighted you loved your stay and trust we'll see you again one day.Sincerely,Zach Plutzik, Managing Director

10/10 Fantastiskt

Andrea

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
A lovely hotel with an art vibe, extremely friendly staff, great bar/restaurant & wonderful location.
Bodde här 4 nätter i mars 2024
Svar från Betsy 21 mars 2024
Dear Andrea, Your top score and lovely words make our day! Thank you for sharing your praise of our team with us, and we hope we can entice you back for another five-star stay soon! Sincerely, Zach Plutzik, Managing Director

10/10 Fantastiskt

Wenjing

Bodde här 3 nätter i mars 2024
Svar från The Betsy 8 apr. 2024
Dear Wenjing,What a treat to find your five-star approval waiting for us! We hope we can host your next stay in South Florida as well.Sincerely,Zach Plutzik, Managing Director

6/10 Okej

Jacqueline

Reste med familjen
Gillade inte: Bekvämligheter
Liked the location and proximity of the hotel to the beach. We enjoyed the hotel pool on the top floor. Unfortunately, there were a variety of areas that did not meet our expectations. Getting someone to answer at the front desk was nearly impossible. When we asked for our room to be cleaned they only restocked the towels and made the beds. Accessing our room was VERY challenging each day. From the main lobby you take the elevator to the 3rd floor, get off and follow a maze until you find another elevator, you take that elevator down to the first floor. It was not convenient or enjoyable to do this every time. We also had less than desirable service at the restaurant for breakfast and slow and inaccurate service at the roof top pool. While the pool and beach were wonderful, we would not stay there again.
Bodde här 3 nätter i mars 2024
Svar från The Betsy 19 mars 2024
Dear Jacqueline,Thank you for sharing your invaluable feedback with us. As you learned, The Betsy is a combination of two connected historic properties, and as a consequence, navigating between our Florida-Georgian and Art Deco wings requires a bit of orientation. We apologize if our team didn't properly assist.We also apologize for the lapse of service you describe at our front desk and our rooftop pool, which is unacceptable to us. We are heartened to know you enjoyed our proximity to the beach and our pool ambiance, and we hope you will change your mind and give us a second chance to earn your full approval one day.Sincerely,Zach Plutzik, Managing Director

10/10 Fantastiskt

Jennifer

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The atmosphere of The Betsy is the best I have ever experienced. Starting with the friendly caring staff (esp. Fritz, Juan, Julio) - our every need and question was answered and tended to. The interior design is gorgeous and inviting. An easy class and elegance. The lobby and bar with pianist playing is so lovely, one may never want to explore the rest of South Beach. Food is excellent. Resident dogs make the vibe so familial. You truly could spend an entire weekend appreciating the fabulous art on the walls throughout the hotel. Location steps from the beach and slightly away from the hub bub of late night partyers, but close enough to join in and then stroll home. Pricey like the rest of South Beach.
Bodde här 3 nätter i mars 2024
Svar från The Betsy 19 mars 2024
Dear Jennifer,We are so glad we could introduce you to the friendly, caring atmosphere we curate here at The Betsy. We will share your compliments with Fritz, Juan, and Julio in particular, and we're glad you joined us in our lobby bar to listen to some live music.Our resident dogs wag their tails hello, and we appreciate your kind words for our art collection and ideal location here by the sand.Join us again soon!Sincerely,Zach Plutzik, Managing Director