Sittområde i lobbyn

Recensioner av The Whitelaw Hotel

3 out of 5
The Whitelaw Hotel
808 Collins Ave, Miami Beach, FL

Recensioner

7,0

Bra

10 - Fantastiskt i betyg. 292 av 1010 recensioner" "
8 - Bra i betyg. 283 av 1010 recensioner" "
6 - Okej i betyg. 190 av 1010 recensioner" "
4 - Dåligt i betyg. 108 av 1010 recensioner" "
2 - Väldigt dåligt i betyg. 137 av 1010 recensioner" "

7,6/10

Renlighet

7,4/10

Personal och service

6,4/10

Bekvämligheter

7,0/10

Boendets skick och faciliteter

6,8/10

Hållbarhet

Recensioner

4/10 Dåligt

Martin

Reste i grupp
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Cheap standard Good location.
Low standard hotel with staff without any service mind. Location is pretty good though.
Bodde här 3 nätter i januari 2024
Svar från TM, Guest Relations 1 feb. 2024
We're disappointed to learn that your interaction with the staff was anything less than wonderful, Martin. We will address this directly. We hope you will come again and enjoy our great location in the future.

4/10 Dåligt

Eva

Gillade: Renlighet
Gillade inte: Personal och service och rummets bekvämlighet
Litet på en bakgata
Bodde här 1 natt i mars 2020
Svar från TM, Guest Relations 16 mars 2020
Hello Eva, thank you for your review. We are located right on the lively Collins Avenue, just steps to Ocean Drive and the beach. We appreciate your feedback and hope to host you again for a future stay.

8/10 Bra

Solweig

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i oktober 2019
Svar från TM, Guest Relations 28 okt. 2019
Hi Solweig, thank you for your great rating! We hope you enjoyed our complimentary Happy Hour and WiFi during your stay. Please come again the next time you are in Miami Beach.

8/10 Bra

Dennis

Gillade: Personal och service och rummets bekvämlighet
5 day trip in South Beach
Location of the Whitelaw hotel is awesome. Just one parallel street from the main strip of South beach Miami where all action and party goes on. Close to some nearby shops and restaurants aswell. Hotel itself is a bit worn down, pictures of the lobby area are probably a few years old and could use a touch up. The room we got was okay, clean and in okay condition. Service was very good from nice staff members. Free wifi and shuttle service to Miami International. I’d recommend it to anyone looking to spend a few days in South beach and not a fortune on a hotel with good location, but isn’t too picky about the hotel itself.
Bodde här 5 nätter i augusti 2019
Svar från TM, Guest Relations 19 aug. 2019
Hi Dennis, thank you for your great review! We are in a fantastic location just steps to the famous Ocean Drive where there is no shortage of restaurants, bars, and nightlife. Our rooms were updated within the year and our lobby is due for a refresher as well to complement our room decor. We appreciate your recommendation and look forward to hosting you again soon.

10/10 Fantastiskt

susan

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i december 2018
Svar från TM, Guest Relations 7 jan. 2019
Hi Susan! Thank you for an excellent 5-Star rating. We welcome the opportunity to host you again soon.

8/10 Bra

Verifierad resenär

Gillade: Rummets bekvämlighet
Bodde här 2 nätter i augusti 2018
Svar från TM, Guest Relations 21 aug. 2018
Thank you for your fantastic 4-Star rating! Please stay with us again in the future.

8/10 Bra

Denny

Svar från TM, Guest Relations 9 apr. 2018
Thank you for a fantastic 4-Star rating Denny! Please join us again soon.

10/10 Fantastiskt

Stefan

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
city och sand
Perfekt hotell mitt i city och 2 minuter till stranden
Bodde här 5 nätter i februari 2018
Svar från TM, Guest Relations 7 mars 2018
Hi Stefan! We appreciate your fantastic feedback. We are in a great location being close to the the beach, shopping, great dining and entertainment. Thank you for staying with us and we welcome you again for another perfect stay.

6/10 Okej

Charlotte

Gillade: Personal och service
Gillade inte: Renlighet
Svar från TM, Guest Relations 21 feb. 2018
Thank you for a good review Charlotte! Please consider us again in the future.

8/10 Bra

Emma

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Art Deco stylish
Great hotel with free happy hour which were really appreciated.
Bodde här 1 natt i december 2017
We appreciate your great review Emma! I'm glad to know you enjoyed our Free Happy Hour and accommodations. Please stay with us again in the future!

6/10 Okej

Verifierad resenär

Helt OK
Helt okej hotell om man stannar någon natt bara, ganska livat tyvärr. Ligger dock centralt.
Bodde här 1 natt i december 2017
Svar från TM, Guest Relations 4 jan. 2018
Thank you for writing a review. Yes, we are centrally located to the beach, restaurants, and shopping! Please consider us again for your next stay!

8/10 Bra

Bengt

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i november 2017
Thank you for your great review! Please come again soon.

6/10 Okej

Ann

Bodde här 2 nätter i juli 2017
Hello Ann.Thank you for staying with us and we hope to see you soon Cheers!! Kedi M.

10/10 Fantastiskt

Martina

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Trevligt och prisvärt hotell i south beach!
Mycket trevligt hotell med perfekt läge och hjälpsam personal. Shuttle till och från flygplatsen ingick i priset, vilket vi uppskattade mycket! De hade också happy hour för alla hotellgäster mellan 19-20 varje kväll där man fick gratis drinkar. Drinkarna var klassiska/simpla, som tex rom-Cola, gin-tonic, vodka-apelsinjuice och liknande. Man fick även låna strandhanddukar gratis via receptionen. Absolut ett hotell vi rekommenderar om man vill ha nära till strand, restauranger och drinkar! Ett litet minus var att det var lyhört från korridoren vilket innebar att man hörde andra gäster när de kom tillbaka mitt i natten efter utekvällar. Detta är förmodligen väldigt vanligt i south beach så vi var ganska beredda på det och det störde oss inte alls egentligen men ändå nämnvärt.
Bodde här 3 nätter i juni 2017
Thank you so much Martina or your 5 star reverie. We really appreciate it.Thank you for staying with us and we hope to see you soon. Regards Kedi M

8/10 Bra

Martín, Arequipa

Affärsresenär, Reste med sin partner
Gillade: Renlighet, personal och service och bekvämligheter
Good overall
Bodde här 2 nätter i april 2024

10/10 Fantastiskt

Wilbert

Gillade: Renlighet och bekvämligheter
perfect
Bodde här 2 nätter i april 2024

6/10 Okej

Yahaira

Bodde här 2 nätter i april 2024

4/10 Dåligt

Frankie

Reste i grupp, Reste med familjen
Gillade inte: Boendets skick och faciliteter
A lot of hotel guests and myself kept having to come to the front deak and wait 5 or more minutes at a time to get card access to our paid for rooms. The TV was not working properly in one of the two rooms i booke from friday to checkout on monday. The water was pooling in the shower afyer running 1-2 minutes. Mildew on/in showers. Had to self clean. The METAL ICE SCOOPER. Was stationed on a wall via metal rusted bracket/ wall fixture. The food at the resturant was good. I would love to revisite and tell friends, but changes are needed
Bodde här 3 nätter i april 2024

4/10 Dåligt

Louis

Cold water to shower in the morning. I asked receptionist and I was told to let water run for a while. Water and sink ran for over 30 min. and not hot water. I could not shower for two nights. Hot water is essential for a Hotel. Louis
Bodde här 2 nätter i april 2024

10/10 Fantastiskt

Franklin

Reste i grupp
Gillade: Renlighet, personal och service och boendets skick och faciliteter
I would recommend this place. This place was near everything. Downstairs is a Mexican restaurant. It was super cute.
Bodde här 1 natt i april 2024

10/10 Fantastiskt

Jesus Luna

Good
Bodde här 1 natt i april 2024

10/10 Fantastiskt

Hailie

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i april 2024

8/10 Bra

Lawanda

Gillade: Renlighet och personal och service
The property was okay for a weekend gateway.
Bodde här 3 nätter i mars 2024

8/10 Bra

WILBERT

Good
Bodde här 1 natt i april 2024

4/10 Dåligt

elif

Gillade: Renlighet
Gillade inte: Personal och service och boendets skick och faciliteter
There is a restaurant at the enterance,and it takes entire reception area. So hard to check in. They do not give your room before 3 pm and they do not hold your luggages. You have to go 1 block away and pay $30 for big ,$20 for small, $10 for backpack hold fee in another store! Not fun under the Miami sun. R
Bodde här 1 natt i april 2024

6/10 Okej

Tamara

Reste med familjen
Gillade inte: Personal och service och boendets skick och faciliteter
Old place with limited services on offer the rooms are very small and the hotel carpet smells
Bodde här 3 nätter i april 2024

10/10 Fantastiskt

Mark

Gillade: Bekvämligheter och boendets skick och faciliteter
Staff was great
Bodde här 2 nätter i april 2024

8/10 Bra

Mayra

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great stay, clean, and location was central..overall good stay.
Bodde här 1 natt i april 2024

2/10 Väldigt dåligt

Alan

Reste med sin partner
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
We stayed at the Whitelaw Hotel 2 nights. On the first night our A/C system would not go above 63 degrees it was freezing. Next night it would not go below 80. Then the smoke detector started beeping. The floor was filthy and clearly had not been mopped for some time. We reported the A/C issues to the reception three times and when I asked for some compensation they offered us an extra hour checkout - this was after we checked out. Not a pleasant stay at all. We won't be back and will suggest the same to others.
Bodde här 2 nätter i april 2024

8/10 Bra

Maegan

Gillade: Renlighet och personal och service
It’s an old property but the rooms have been remodeled. Has a cute bar in the lobby and very walkable
Bodde här 1 natt i april 2024

10/10 Fantastiskt

William

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Check in was very fast and the smoothest checkin . Located in the perfect location . Good food and drinks. Staff super friendly . Rooms nice and clean ! Def would recommend!
Bodde här 3 nätter i april 2024

2/10 Väldigt dåligt

Maryna

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024

8/10 Bra

caroline

Bodde här 5 nätter i april 2024

6/10 Okej

Adry

Bodde här 1 natt i april 2024

10/10 Fantastiskt

ada

Reste med familjen, Reste med sin partner
My favorite place to stsy i love it here
Bodde här 1 natt i april 2024

6/10 Okej

alejandro

Affärsresenär, Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
No we’re ton park
Bodde här 1 natt i mars 2024
Svar från Z.B. 26 mars 2024
Hi there! I'm sorry to hear that you had trouble finding parking. Unfortunately, the City of Miami Beach has closed some garages due to safety measures for the spring break season.

6/10 Okej

Tiffany

Gillade: Renlighet och personal och service
Gillade inte: Boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från Z.B. 21 mars 2024
Thank you for leaving an honest rating Tiffany! We hope you enjoyed your stay.

8/10 Bra

Mara

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Habitación un poco pequeña, la ubicación del hotel está en un lugar accesible a todo!! Lo único malo es que no tiene estacionamiento y estacionar en los alrededores es muy difícil nunca había lugar.
Bodde här 1 natt i mars 2024
Svar från Z.B. 18 mars 2024
Hi Mara,Thank you for taking the time to leave feedback. I'm glad to hear that the location of the hotel was convenient for you. I understand that finding parking in the surrounding area was a bit difficult, but I hope that didn't detract too much from your overall experience. We hope to see you again!

8/10 Bra

Ireland

Bodde här 2 nätter i mars 2024
Svar från Z.B. 6 apr. 2024
Hello, Thank you for taking the time to leave a positive review we appreciate it!

6/10 Okej

Marie

Reste med familjen
Gillade: Renlighet och boendets skick och faciliteter
Gillade inte: Bekvämligheter
Great location but noisy Rooms are outdated and don’t makehave phones
Bodde här 4 nätter i mars 2024
Svar från Z.B. 16 mars 2024
Hello Marie, Thank you for sharing your feedback. We're sorry to hear that the rooms didn't meet your expectations. I hope despite this, you can give us another opportunity to give you a better experience.

10/10 Fantastiskt

Anna

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från Z.B. 16 mars 2024
Thank you, Anna, for taking the time to leave a positive review. We appreciate your feedback and hope to see you again soon!

10/10 Fantastiskt

Gilbert

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Food was good and most of all. We liked being so close to the Beach. Gil and Tammy
Bodde här 1 natt i februari 2024
Svar från Z.B. 16 mars 2024
Hi Gilbert! Thank you for taking the time to leave a positive review. It's great to hear that you enjoyed the food and the proximity to the beach! I hope you had a wonderful time and made some unforgettable memories. We hope to see you again.

6/10 Okej

Randy

Gillade: Renlighet och personal och service
Gillade inte: Boendets skick och faciliteter
Rm 101 sits adjacent to the bar and therefore, next to the noise. It’s also on the floor accessible only by stairs. Desk clerk was distracted and failed to return my id until later in the evening. Previous stays have been much better.
Bodde här 1 natt i mars 2024
Svar från Z.B. 16 mars 2024
Hello Randy, We're sorry to hear about your recent experience at Room 101. That must have been frustrating to deal with. I hope that the desk clerk was able to resolve the issue with your ID in a timely manner. It's good to hear that your previous stays have been better, and hopefully, your next stay will be even better than before. We hope that you can give us another opportunity to make your next experience better.

8/10 Bra

Paulo

Gillade: Renlighet, personal och service och bekvämligheter
Quite place
Bodde här 2 nätter i mars 2024
Svar från Z.B. 13 mars 2024
Hey Paulo! We're happy to hear that you had a good experience with us. We can't wait to have you back soon!

8/10 Bra

Judy

Gillade inte: Personal och service
Bodde här 1 natt i mars 2024
Svar från Z.B. 12 mars 2024
Thank you for your excellent review, July! We are very pleased to hear that you had a fantastic experience with us. We look forward to welcoming you again soon!

10/10 Fantastiskt

De Anne, Fulshear

Bodde här 1 natt i februari 2024
Svar från Z.B. 26 mars 2024
Hi De Anne! Thank you for taking the time to leave a five star review. We really appreciate it and hope to see you again.

8/10 Bra

Dorota

Reste med familjen
Gillade: Renlighet, personal och service och bekvämligheter
For the prize was ok. Location was very good. Hotel needs renovation. The blinds were dirty. We couldn’t close the door to the bathroom. We wouldn’t stay there again.
Bodde här 1 natt i mars 2024
Svar från Alex 4 mars 2024
Hi Dorota! I'm sorry to hear to your stay didn't meet your expectations. We will take into consideration you feedback. We hope you can give us a second chance next time you come to Miami so that we can give you a better experience.

2/10 Väldigt dåligt

Emanuelle

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
The place is charging more than I pay for when you there they charge me $134 more for the room the excuse was the bar that a never used I they didn’t give me the money back! Never go back there again and my friends will be notified about this hotel!!
Bodde här 1 natt i februari 2024
Svar från TM, Guest Relations 29 feb. 2024
Hello Emanuelle, thank you for your review. You were charged, 34.20 for the daily resort fee and we require a 100 incidental hold for any potential damages. It was released on the day you checked out after a successful room inspection. Thank you for your feedback.

4/10 Dåligt

Fara'

Reste i grupp
Gillade inte: Bekvämligheter och boendets skick och faciliteter
For the price is it not worth the spend. Floors in the rooms are uneven, water pressure is horrible and barely any hot water.
Bodde här 2 nätter i februari 2024
Svar från TM, Guest Relations 29 feb. 2024
Hello Fara'. Since we are a historic Art Deco hotel, despite the upkeep and renovations, the plumbing is original and sometimes it may take a moment for the hot water to adjust. Leaving the tap open for a minute or two will typically solve the problem. We appreciate your feedback.

8/10 Bra

Ian

Reste i grupp
Gillade inte: Bekvämligheter
Close to beach, shopping and restaurants
Bodde här 1 natt i februari 2024
Svar från TM, Guest Relations 29 feb. 2024
Hi Ian! We appreciate your fantastic feedback. We're located in the hear of South Beach only minutes to the beach and Ocean Drive. We welcome the opportunity to host you again soon.