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Recensioner av Microtel Inn & Suites by Wyndham Middletown

2 out of 5
Microtel Inn & Suites by Wyndham Middletown
19 Crystal Run Crossing, Middletown, NY

Recensioner

7,2

Bra

10 - Fantastiskt i betyg. 292 av 1000 recensioner" "
8 - Bra i betyg. 307 av 1000 recensioner" "
6 - Okej i betyg. 177 av 1000 recensioner" "
4 - Dåligt i betyg. 123 av 1000 recensioner" "
2 - Väldigt dåligt i betyg. 101 av 1000 recensioner" "

7,4/10

Renlighet

8,0/10

Personal och service

7,0/10

Bekvämligheter

7,2/10

Boendets skick och faciliteter

7,2/10

Hållbarhet

Recensioner

8/10 Bra

Dorian

Gillade: Renlighet
Bodde här 1 natt i maj 2024
Svar från Frank; Front Office Manager 22 maj 2024
Dear Guest; Thank you for your comments and feedback. We really appreciate them. Thank you for staying with us!

10/10 Fantastiskt

Raymond

Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
Bodde här 1 natt i maj 2024
Svar från Frank; Front Office Manager 18 maj 2024
Dear Guest; Thank you for your kind comments and feedback we really appreciate them. Thank you for staying with us!

8/10 Bra

Mark

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very nice place
Bodde här 1 natt i maj 2024
Svar från Frank; Front Office Manager 13 maj 2024
Dear Guest; Thank you for your comments and feedback we really appreciate them. Thank you for staying with us!

10/10 Fantastiskt

Lachlan

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff were amazing. From the gentleman that checked me in to the gentleman that checked me out, the staff were welcoming and accommodating. I ended up checking out a day earlier than planned, and had no issues with being refunded for my unused night. Everyone was happy to answer any questions that I had. The room was small, but clean and the AC worked perfectly. The coffee maker was missing a piece, but that ended up being fine as I ended up not using it. I think I'll ask to have a room that doesn't share a door with another room next time if possible, but it wasn't too big of an issue for me. Definitely looking forward to my next stay in August!
Bodde här 5 nätter i maj 2024
Svar från Frank; Front Office Manager 9 maj 2024
Dear Guest; Thank you very much for your comments and feedback we really appreciate them. Thank you very much for staying with us!

6/10 Okej

Suzanne

Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Breakfast was nce
Bodde här 1 natt i april 2024
Svar från Frank; Front Office Manager 30 apr. 2024
Dear Guest; Thank you for your comments and feedback we really appreciate them. Thank you for staying with us!

10/10 Fantastiskt

Bobbie

Gillade: Renlighet, personal och service och boendets skick och faciliteter
.
Bodde här 1 natt i april 2024
Svar från Frank; Front Office Manager 26 apr. 2024
Dear Guest; Thank you for your comments and feedback. We really appreciate them. Thank you for staying with us!

8/10 Bra

Madelyn

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Frank; Front Office Manager 22 apr. 2024
Dear Guest; Thank you for your comments and feedback we really appreciate them. Thank you for staying with us!

2/10 Väldigt dåligt

Kimberly

Reste med sin partner
Gillade inte: Boendets skick och faciliteter
.
Bodde här 2 nätter i april 2024
Svar från Frank; Front Office Manager 22 apr. 2024
Dear Guest; We are sorry that your stay was unsatisfactory. We appreciate your comments and feedback. We will work harder to ensure a completely satisfactory stay.

10/10 Fantastiskt

Therline

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Frank; Front Office Manager 22 apr. 2024
Dear Guest; Thank you for your comments and feedback we really appreciate them. Thank you for staying with us!

8/10 Bra

Susan

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Frank; Front Office Manager 20 apr. 2024
Dear Guest; Thank you for your comments and feedback we really appreciate them. Thank you for staying with us!

10/10 Fantastiskt

Bobbie

Reste i grupp, Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
.
Bodde här 2 nätter i april 2024
Svar från Frank; Front Office Manager 18 apr. 2024
Dear Guest; Thank you for your comments and feedback we really appreciate them. Thank you for staying with us!

6/10 Okej

thomas

Bodde här 1 natt i april 2024
Svar från Frank; Front Office Manager 15 apr. 2024
Dear Guest; Thank you for your comments and feedback. We really appreciate them. We are sorry that your stay was not completely satisfactory. We will work harder to ensure a completely satisfactory stay.

10/10 Fantastiskt

Rosemary

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff was incredible!
Bodde här 1 natt i april 2024
Svar från Frank; Front Office Manager 15 apr. 2024
Dear Guest; Thank you for your comments and feedback. We really appreciate them. Thank you for staying with us!

10/10 Fantastiskt

Antonio

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Everything looks good 👍 staff amazing very helpful
Bodde här 1 natt i april 2024
Svar från Frank; Front Office Manager 15 apr. 2024
Dear Guest; Thank you for your comments and feedback. We really appreciate them! Thank you for staying with us!

10/10 Fantastiskt

Jane

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff were friendly and helpful. We did use the business hub and that was very convenient.
Bodde här 3 nätter i april 2024
Svar från Frank; Front Office Manager 15 apr. 2024
Dear Guest; We are glad the business hub was convenient. Thank you for your comments and feedback, we really appreciate them. Thank you for staying with us.

10/10 Fantastiskt

Tom

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Girl at the front desk was excellent! Easy and easy out to the highway
Bodde här 1 natt i april 2024
Svar från kristine 13 apr. 2024
Thank you for staying with us and for your feedback.

2/10 Väldigt dåligt

Shaquille

Bodde här 1 natt i april 2024
Svar från Frank; Front Office Manager 26 apr. 2024
Dear Guest; We are sorry that your stay was unsatisfactory. We appreciate your comments and feedback. We will work harder in order to ensure a completely satisfactory stay.

4/10 Dåligt

Shanalyn

Reste med familjen
Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
The common areas are pretty. But the rooms are in serious need of painting and updating. We asked to be switched from our first room which had a broken shower head and bathroom fan and felt dingy. The staff was friendly and happy to accommodate however the second room didn’t feel much better. Not worth the money and I wouldn’t stay again.
Bodde här 3 nätter i mars 2024
Svar från Frank; Front Office Manager 3 apr. 2024
Dear Guest; We are sorry that your stay was not satisfactory. We appreciate your comments and feedback and will pass along to building and design. Thank you for stay with us.

2/10 Väldigt dåligt

Meghan

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från Kristine 30 mars 2024
Thank you for staying with us and for your feedback.

10/10 Fantastiskt

francis

Gillade: Renlighet, personal och service och boendets skick och faciliteter
The staff are super friendly and extremely accommodating!
Bodde här 1 natt i mars 2024
Svar från Kristine 29 mars 2024
Thank you for staying with us and for your feedback. I will pass this message along to my staff and I'm sure they will be pleased to hear it. Thank you. We hope you have a Happy Easter.

10/10 Fantastiskt

thomas

Bodde här 1 natt i mars 2024
Svar från Frank; Front Office Manager 17 apr. 2024
Dear Guest; Thank you for your comments and feedback we really appreciate them. Thank you for staying with us!

10/10 Fantastiskt

Janet

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 4 nätter i mars 2024
Svar från Frank; Front Office Manager 24 mars 2024
Dear Guest; Thank you for your comments and feedback. We really appreciate them! Thank you for staying with us!

6/10 Okej

Nfn, Wappingers falls

Property needs to be updated!
Bodde här 5 nätter i mars 2024
Svar från Frank; Front Office Manager 15 mars 2024
Dear Guest; We are sorry that your stay was not completely satisfactory. We really appreciate your comments and feedback and will pass along your comments to building and design. Thank you for staying with us!!

10/10 Fantastiskt

Leroy

Gillade: Renlighet och personal och service
Quiet
Bodde här 1 natt i mars 2024
Svar från Frank; Front Office Manager 15 mars 2024
Dear Guest; We really appreciate your comments and feedback. Thank you for staying with us!

10/10 Fantastiskt

Allan D

Gillade: Renlighet, personal och service och boendets skick och faciliteter
“Acogedor” “Confortable” Hospitalario” “Céntrico” “Bien ubicado” “Limpio” “Amplias instalaciones”.
Bodde här 2 nätter i februari 2024
Svar från Kristine 1 mars 2024
Thank you for staying with us and for your feedback.

8/10 Bra

thomas

Gillade: Renlighet och personal och service
Could use updates
Bodde här 1 natt i februari 2024
Svar från Kristine 1 mars 2024
Thank you for staying with us and for your feedback.

2/10 Väldigt dåligt

Paula

Reste med familjen
I will never stay at microtel again. It was worst stay I ever experienced. I left a day early. I do not recommend that anyone should stay at the microtel in Middletown NY
Bodde här 4 nätter i februari 2024
Svar från Kristine 11 feb. 2024
Thank you for staying with us and for your feedback.

10/10 Fantastiskt

Kevin

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Late check in but great service
Bodde här 1 natt i januari 2024
Svar från Kristine 11 feb. 2024
Thank you for staying with us and for your feedback.

10/10 Fantastiskt

William

Bodde här 1 natt i januari 2024
Svar från Kristine 11 feb. 2024
Thank you for staying with us and for your feedback.

2/10 Väldigt dåligt

Joseph

Reste med sin partner
Gillade inte: Renlighet och boendets skick och faciliteter
Good location. Place is in need of updating. Very noisy, need a deep cleaning. Stayed for three days, and beds were never changed or made. Trash can emptied only after request was made. Will not be back.
Bodde här 3 nätter i januari 2024
Svar från Kristine 29 jan. 2024
Thank you for staying with us and for your feedback. I will be sharing this with the staff to help make improvements.

10/10 Fantastiskt

Rosalinda

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Customer service was so great .. got stuck from a snow storm and they waived my early check in fee .. I was traveling from out of state and I was so exhausted,. I was so grateful!! my room was ready and so clean and all my amenities was in place .. thank you ,, I will stay there again during my travels.
Bodde här 1 natt i januari 2024
Svar från Kristine 29 jan. 2024
Thank you for staying with us and for feedback. If you are ever in the area, we hope you stay with us again.

8/10 Bra

Sheedley Sclandayna

Bodde här 2 nätter i januari 2024
Svar från Frank; Front Office Manager 24 mars 2024
Dear Guest; Thank you for your comments and feedback. We really appreciate them. Thank you for staying with us!

4/10 Dåligt

Anna

Affärsresenär
Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
Not clean. First room I was given wasn’t even made up. Second room the bathroom sink didn’t drain
Bodde här 1 natt i januari 2024
Svar från Kristine 29 jan. 2024
thank you for staying with us and for your feedback.

10/10 Fantastiskt

Deborah

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The property was clean. The staff was amazing. Perfect for the functions I had to attend.
Bodde här 2 nätter i januari 2024
Svar från Kristine 29 jan. 2024
Thank you for staying with us and for your feedback.

8/10 Bra

Sita

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i januari 2024
Svar från Kristine 11 feb. 2024
Thank you for staying with us and for your feedback.

6/10 Okej

Sam

Gillade inte: Boendets skick och faciliteter
The place is just "ok." It gets the job done...
Bodde här 4 nätter i december 2023
Svar från Kristine 29 jan. 2024
Thank you for staying with us and for your feedback.

6/10 Okej

Edward

Reste med familjen
Bathroom needs a up grade. Toilet paper holder falling off wall. Also spot painting looks unsightly.
Bodde här 1 natt i januari 2024
Svar från Kristine 29 jan. 2024
Thank you for staying with us and your feedback.

8/10 Bra

Monica

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Room was spacious clean and quiet. Front desk was helpful and friendly.
Bodde här 2 nätter i december 2023
Svar från Frank; Front Office Manager 31 dec. 2023
Dear Guest; Thank you for your comments and feedback we really appreciate them. Thank you for staying with us!

2/10 Väldigt dåligt

Jonah

Reste med sin partner
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
We found bed bugs in our room, which forced us to check out early and get a room at a different more expensive hotel.
Bodde här 3 nätter i december 2023
Svar från Frank; Front Office Manager 31 dec. 2023
Dear Guest; We are very sorry that your stay was unsatisfactory. We employ a pest control program and will consult with them and housekeeping to address this situation. We conferred with Expedia to refund your stay balance.

6/10 Okej

Peter

Bodde här 3 nätter i december 2023
Svar från Kristine 29 jan. 2024
Thank you for staying with us and for your feedback.

10/10 Fantastiskt

ROGER, Charlottesville

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i december 2023
Svar från Frank; Front Office Manager 31 dec. 2023
Dear Guest; Thank you for your comments and feedback. We really appreciate them. Thank you for staying with us!

8/10 Bra

Nelly, McPherson

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i oktober 2023
Svar från kristine 15 dec. 2023
Thank you for staying with us and for your feedback. We wish you and your family a Happy Holidays.

2/10 Väldigt dåligt

Nathan

Affärsresenär
Gillade: Renlighet
Gillade inte: Personal och service, bekvämligheter och boendets skick och faciliteter
Was never told it was a smoking facility and cigarette and weed odor could be noticed in room. Advised front desk staff only to be told to stay somewhere else next time
Bodde här 1 natt i december 2023
Svar från kristine 15 dec. 2023
We are not a smoking facility, and I am sorry you had this experience here. I will speak to my front desk staff about the answer you were given as that is unacceptable and should never have occurred. Happy Holidays to you and your family.

10/10 Fantastiskt

Damion

Gillade: Boendets skick och faciliteter och rummets bekvämlighet
Solo
Best value for the buck. The breakfast was on point and very filling.
Bodde här 1 natt i december 2023
Svar från kristine 15 dec. 2023
Thank you for staying with us and for your feedback. We wish you and your family a Happy Holidays.

10/10 Fantastiskt

Jan

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i december 2023
Svar från kristine 15 dec. 2023
Thank you for staying with us and for your feedback. We wish you and your family a Happy Holidays

8/10 Bra

Alex

Bodde här 1 natt i december 2023
Svar från kristine 15 dec. 2023
Thank you for staying with us and for your feedback. We wish you and your family a Happy Holidays.

8/10 Bra

Jordan

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The only complaint was the Tv was really dark, and in a weird angle. Made it weird to watch
Bodde här 2 nätter i december 2023
Svar från kristine 10 dec. 2023
Thank you for staying with us and for your review.

10/10 Fantastiskt

Tania

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We had a nice stay. Very quiet easy check in!
Bodde här 2 nätter i december 2023
Svar från kristine 10 dec. 2023
Thank you for staying with us and for your review.

6/10 Okej

James

Gillade inte: Renlighet
Walls
The staff was good at the desk. The one thing is the hotel needs updates and cleaning.
Bodde här 1 natt i december 2023
Svar från kristine 10 dec. 2023
Thank you for staying with us and for your review.

10/10 Fantastiskt

Madelyn, Brooklyn

Bodde här 1 natt i december 2023
Svar från Frank; Front Office Manager 31 dec. 2023
Dear Guest; Thank you for your comments and feedback. We really appreciate them. Thank you for staying with us!