Stadsutsikt från boendet

Recensioner av Sina The Gray

5 out of 5
Sina The Gray
Via San Raffaele, 6, Milan, MI

Recensioner

8,4

Väldigt bra

10 - Fantastiskt i betyg. 77 av 156 recensioner" "
8 - Bra i betyg. 48 av 156 recensioner" "
6 - Okej i betyg. 14 av 156 recensioner" "
4 - Dåligt i betyg. 11 av 156 recensioner" "
2 - Väldigt dåligt i betyg. 6 av 156 recensioner" "

9,2/10

Renlighet

8,8/10

Personal och service

8,4/10

Bekvämligheter

8,4/10

Boendets skick och faciliteter

8,4/10

Hållbarhet

Recensioner

8/10 Bra

Harmenberg

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i november 2019
Svar från Front Office 3 dec. 2019
Dear Mr. Harmenberg, thank you for the positive feedback. Hope to welcome you back soon.

10/10 Fantastiskt

Christopher

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 4 nätter i april 2019
Svar från Igor Ch. - Front Office 28 maj 2019
Dear Mr. Christopher, thank you for your feedback and for recommending our Hotel. We truly hope to welcome you again in one of our many charming SINA Hotels. Best regards.

8/10 Bra

Christian

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i oktober 2018
Svar från Igor Ch - Front Office 31 okt. 2018
Dear Guest, thank you for sharing your positive experience with us. Guests’ feedback is very important to us and we are pleased to see that your comment is very positive. We are looking forward to welcoming you again in one of the many charming SINA Hotels. Kindest regards.

10/10 Fantastiskt

Iman

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Att bo på Sina The Gray var ett väldigt bra beslut. Personalen var trevliga, det var bra service och vi fick checka in tidigare samt checka ut senare helt gratis. Rummet var väldigt rent och fräscht. Om jag åker tillbaka till Milano så kommer jag bo på Sina The Gray igen.
Svar från Lorenzo Caroni 17 apr. 2018
Dear Iman, We really appreciate your comment and hope to have the opportunity to host you again on your next visit to Milan. Kindest Regards, Lorenzo Caroni

8/10 Bra

Johan

Gillade: Renlighet, personal och service och boendets skick och faciliteter

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service och boendets skick och faciliteter

10/10 Fantastiskt

Magnus

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Superläge
Mycket bra hotell mitt i de centrala delarna av Milano. Trevlig och hjälpsam personal, fräscht, rent och snyggt!

10/10 Fantastiskt

Richard

Gillade: Renlighet, personal och service och boendets skick och faciliteter

10/10 Fantastiskt

Pik Wu Connie

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This hotel is right next to duomo, very convenient shopping and access and night life. But, if you like quiet and less people traffic, this may not be for you. Otherwise, this hotel is amazing, beautiful and close by many sightseeing spots.
Bodde här 5 nätter i mars 2024
Svar från Anastasiia Tkachenko Executive Assistant Manager 24 mars 2024
Dear Connie,We are glad you liked the location and we would like to thank you for the top score. We hope to see you soon

6/10 Okej

cristina

Gillade: Renlighet och personal och service
Just nice hotel well located, not 5 stars given the rooms and quality of food. Breakfast : 2 croissant’s and a cappuccino cost 45 euros
Bodde här 2 nätter i februari 2024
Svar från Front Desk 3 mars 2024
Dear Cristina, thank you so much for taking the time to write a review about our Hotel. We are very sorry to read that you didn’t fully enjoy your stay.We are a five star hotel, so the ingredients and products that we use are the best on the market, to be able to satisfy any taste. Our breakfast is 36,30 euro and it is a buffet, the price is well balanced with what we offer. We are looking forward to welcoming in Sina The Gray, and hopefully maybe you will want to try one of our many charming Sina Hotels.

6/10 Okej

Miguel

Gillade: Personal och service
Gillade inte: Rummets bekvämlighet
Buen staff, feo lugar
El staff es muy amable pero no es un hotel de 5 estrellas como dicen, parece motel. La regadera no tiene nada de presión, la decoración no es bonita. La ubicación es buena. El gimnasio no está ahí sino en el otro hotel y abre a las 10am, muy tarde si quieres aprovechar el día. Tuve que pagar 50euros por entrar a un gimnasio independiente.
Bodde här 4 nätter i januari 2024
Svar från Anastasiia Tkachenko Executive Assistant Manager 7 feb. 2024
Estimado Miguel,Nos gustaria darle las gracias por tomarse el tiempo de compartir su experiencia. El horario de apertura del gimnasio es de las 7 a las 21:00 por lo que debio haber algun mal entendido. Por otra parte, nos alegra queel personal haya cumplido sus espectativas.Le mandamos un cordial saludo.

10/10 Fantastiskt

Berthy, Naples

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The Staff was Excellent! Michael and Ricardo were very helpful with activities in the area, dinner reservations, directions to little local spots to have great pastries and coffee. Thank you tie making my experience in Milan so wonderful!
Bodde här 4 nätter i december 2023
Svar från Anastasiia Tkachenko Executive Assistant Manager 7 feb. 2024
Dear Berthy,We want to thank you for your precious comment about your stay here at Sina The Gray. We are very proud to receive such a good review and we will kindly share it with our staff. Michele and Ricardo were very happy to read your kind words.

10/10 Fantastiskt

Loay, Bagcilar, Istanbul. Turke

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 5 nätter i december 2023

6/10 Okej

Maryam

Reste i grupp, Reste med sin partner
Gillade inte: Bekvämligheter och boendets skick och faciliteter
The property location was great. The property needs touch up. Small rooms.
Svar från Anastasiia Tkachenko Executive Assistant Manager 7 feb. 2024
Dear Maryam,Thank you so much for having posted a review about our hotel. We are very glad to know that you’ve appreciated our central position. We will be pleased to welcome you again in one of our many SINA prime locations, and hope to see you back at Sina the Gray, to make it up to your partially nice experience.

10/10 Fantastiskt

Warren

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i november 2023

10/10 Fantastiskt

Susan, Hillsbororugh

Affärsresenär, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Lovely Boutique hotel with super nice staff. The location is excellent. Just the perfect location to enter the Galleria, or walk to Duomo.
Bodde här 1 natt i november 2023
Svar från Anastasiia Tkachenko Executive Assistant Manager 23 nov. 2023
Dear Susan, thank you so much for having posted a review about our hotel. We are very glad to know that you’ve appreciated our central position. We will be pleased to welcome you again in one of our many SINA prime locations. Kindest regards.

10/10 Fantastiskt

John

The highly personal sense of welcome
Bodde här 2 nätter i oktober 2023
Svar från Anastasiia Tkachenko Executive Assistant Manager 6 nov. 2023
Dear John, thank you for giving us your full score. Warmest regards.

10/10 Fantastiskt

John

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Guests are made to feel central to the hotel's activities.
Bodde här 1 natt i oktober 2023
Svar från Anastasiia Tkachenko Executive Assistant Manager 6 nov. 2023
Dear John, thank you for the positive feedback. We really hope to have you back here with us.

10/10 Fantastiskt

Marco

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i september 2023

10/10 Fantastiskt

Steven

Bodde här 2 nätter i september 2023

8/10 Bra

Jón

Affärsresenär
Gillade: Renlighet, personal och service och rummets bekvämlighet
Bodde här 3 nätter i september 2023

10/10 Fantastiskt

Nahal

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Excellent
Great hotel , with great staff and excellent location and wonderful service and good amenities.Micheal and Arter helped us book our train tickets for our daily trip . Anastasia the manager was wonderful. Peter and Cecilia where very helpful , the service made us extend our trip for another 3 nights . For sure we’ll go back and stay there
Bodde här 3 nätter i juni 2023

10/10 Fantastiskt

John, San Jose

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great location
Bodde här 2 nätter i juni 2023
Svar från Anastasiia Tkachenko Executive Assistant Manager 7 sep. 2023
Dear John, thank you so much for having posted a review about our hotel. We are very glad to know that you’ve appreciated our central position. We will be pleased to welcome you again in one of our many SINA prime locations. Kindest regards.

10/10 Fantastiskt

Fraser

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Outstanding location and rooms are superb
Bodde här 3 nätter i maj 2023
Svar från Anastasiia Tkachenko Executive Assistant Manager 7 sep. 2023
Dear Fraser, thank you very much for your positive review. We look forward to welcoming you again in one of our SINA Hotels in the future.

2/10 Väldigt dåligt

Zabeen

Bodde här 2 nätter i maj 2023

10/10 Fantastiskt

Hank A

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Don’t stay anywhere else in Milan! This place is amazing!
Bodde här 1 natt i mars 2023
Svar från Anastasiia Tkachenko Executive Assistant Manager 7 sep. 2023
Dear Hank A, thank you so much for your kind comment. Wishing you all the best. Regards.

10/10 Fantastiskt

Ricardo

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Todo muy bien! Excelente hotel!
Bodde här 3 nätter i januari 2023
Svar från Anastasiia Tkachenko Executive Assistant Manager 16 feb. 2023
Dear Ricardo,Thank you for your positive feedback. We are looking forward to welcoming you to Sina The Gray Hotel again.Best regards,

8/10 Bra

Roni

Gillade: Renlighet, personal och service och boendets skick och faciliteter

10/10 Fantastiskt

ÖZGÜR

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2023
Svar från Anastasiia Tkachenko Executive Assistant Manager 16 feb. 2023
Dear Ozgur,Thank you for your positive feedback. We are looking forward to welcoming you to Sina The Gray Hotel again soon.Kindest regards,

10/10 Fantastiskt

Kristin

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i december 2022

8/10 Bra

Lenore

Reste med familjen
Gillade: Renlighet och personal och service
Wonderful location and super convenient. Room was nice and rather large for the area. The hotel is very small, which is nice. My only complaint was the bar was located on my floor and it was very loud.
Bodde här 4 nätter i oktober 2022
Svar från Anastasiia Tkachenko Executive Assistant Manager 7 sep. 2023
Dear Lenore, thank you so much for your good review and your generous words. We are very glad to know that you’ve enjoyed your stay with us. We are looking forward to welcoming you again in the near future at one of our many SINA Hotels. Best regards

10/10 Fantastiskt

Daphna

Bodde här 2 nätter i november 2022

4/10 Dåligt

Michael, Holland

Reste med familjen
Gillade inte: Personal och service och boendets skick och faciliteter
Noisy, smells and staff non accommodating
Bodde här 1 natt i oktober 2022
Svar från Anastasia Tkachenko Executive Asisstant Manager 10 okt. 2022
Dear Michael,I am sorry to hear you did not enjoy your stay at Sina The Gray Hotel. We always try to make our guests happy, that's why we have provided you an upgrade as per your request, to one of our deluxe rooms with the private little terrace, that is the quietest room in the hotel. We apologise to hear you were not satisfied with the service provided.Kindest regards,

10/10 Fantastiskt

Edan

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great stay. Staff were amazing, room was clean, and they upgraded me free of charge. I wish I could stay longer.
Bodde här 1 natt i oktober 2022
Svar från Anastasiia Tkachenko Executive Assistant Manager 25 okt. 2022
Dear Edan,Thank you for your positive feedback.We are happy to hear you have enjoyed your stay in Sina The Gray Hotel. We are looking forward to welcoming you again to one of our Sina Hotels.Best Regards,

10/10 Fantastiskt

Jennifer

Bodde här 1 natt i september 2022

10/10 Fantastiskt

Robert, East Rutherford

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great boutique property next to the Duomo. Very easy to walk to many places as well as trams to other areas. Very nice property, very well designed, laid out and comfortable. The staff was very friendly and pleasant throughout and were very helpful with any questions. I don't think you could find a better place to stay while vacationing in Milan. Parking close by if needed.
Bodde här 2 nätter i augusti 2022
Svar från Executive Assistant Manager 10 okt. 2022
Dear Robert,Thank you for your positive feedback. Guests opinion is very important for us. Hope to welcome you soon again to Sina The Gray hotel.Kindest Regards,Anastasiia Tkachenko

8/10 Bra

Roy

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Un lugar con todos los accesos , taxi , Uber , Restaurantes, tiendas y de la catedral
Bodde här 2 nätter i augusti 2022
Svar från Executive Asisstant Manager 10 okt. 2022
Dear Roy,Thank you for your feedback. We are happy you have enjoyed your time at Sina The Gray Hotel.Kindest regards,Anastasia Tkachenko

10/10 Fantastiskt

Omar

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great service.
Bodde här 2 nätter i juli 2022

4/10 Dåligt

Peter

Reste med familjen
Gillade: Renlighet och rummets bekvämlighet
Gillade inte: Personal och service och boendets skick och faciliteter
VERY disappointing, especially for the cost!
Very disappointing and outright strange, it started with a sliding bathroom door that did not lock, clip or even close. It went on when we went to leave the room for dinner the room door did not close OR lock!!! The strike play was broken (see picture) and had to be manipulated to get the door to lock. The doorman had to instruct us in how to get the door to close and lock, a bit tricky! The room was a VERY expensive “family” room for 3 that was the size of a postage stamp, again see photo. On the plus side, the location is incredible, the breakfast buffet was perfectly acceptable. The staff was pleasant and responsive given the intrinsic problems with the room. A 3-4 star hotel that likes to think it is a 5 star, it is NOT.
Bodde här 1 natt i juni 2022

10/10 Fantastiskt

stephen

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Location couldn't be better for shopping and sites. Asked for a room upgrade at check-in and got a suite! The breakfast buffet was excellent. Staff were wonderful. Not a single complaint here.
Bodde här 1 natt i juni 2022
Svar från Igor Ch - Front Office 30 juni 2022
Dear Mr. Stephen, thank you for this excellent review. Your outstanding positive feedback make us really proud! We are looking forward to welcoming you soon again in one of our many SINA Hotels. Kindest regards.

8/10 Bra

Rayson

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
The roof top bar is booked for private function most of the time. As hotel guest, I never get the chance to use the facility. Other than that, the hotel is clean, spacious, good service crew, and good location.
Bodde här 4 nätter i juni 2022
Svar från Igor Ch - Front Office 30 juni 2022
Dear Mr. Rayson, thank you for sharing your positive experience with us. Guests’ feedback is very important and we are pleased to see that your comment is very positive. Regarding the roof bar, unfortunately you were unlucky during your stay, because we had 2 events one day after another, but usually it's open for our guests everyday. We are looking forward to welcoming you again in one of the many charming SINA Hotels. Kindest regards.

10/10 Fantastiskt

Enrique

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very nice place and well kept, staff was polite and helpful if needed.
Bodde här 4 nätter i maj 2022
Svar från Igor Ch - Front Office 30 juni 2022
Dear Mr. Enrique, thank you so much for taking the time to write a review about our Hotel. We are very happy to read that you fully enjoyed your stay! Looking forward to welcoming you again in one of our charming SINA Hotels, I send you our warmest regards.

10/10 Fantastiskt

Arkadiusz, Warszawa

Bodde här 2 nätter i februari 2022

10/10 Fantastiskt

C G

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great Hotel, staff and location
Great hotel in the best location. Very avant-garde and funky. Staff, especially Igor are all fantastic. We have stayed at various hotels in Milan over the years, but Sina The Gray is our hotel of choice.
Bodde här 2 nätter i december 2021
Svar från Front Office - Igor Ch. 21 dec. 2021
Dear Sir, thank you for sharing your positive experience with us. Guests feedback is very important to us and we are pleased to see that your comment is very positive. We are looking forward to welcoming you again in one of the many charming SINA Hotels. Kindest regards.

4/10 Dåligt

Thomas

Reste med familjen
Gillade: Renlighet och boendets skick och faciliteter
Gillade inte: Personal och service och rummets bekvämlighet
Tout sauf un 5 étoiles
J’ai réservé 2 chambres triples et on m a donné une double et une triple. Quand j ai demandé pourquoi on m a répondu que c’était les mêmes chambres et qu’il n’y avait aucune différence. Nous avons ete réveillés à 8h suite à une erreur de room service. En arrivant nous avons demandé de louer une poussette, réponse de l hôtel « ok on s en occupe et on vous appelle dans 30 minutes » le lendemain toujours aucune réponse. Seul l emplacement est top. Mais ne vaut pas les 5 étoiles.
Bodde här 1 natt i oktober 2021
Svar från Front Office - Igor Ch. 6 nov. 2021
Dear Mr. Thomas, thank you for taking the time to post your review and to share your experience. On the other hand we do apologize for the bad impression registered concerning the professionality of our staff. We will investigate to understand what happened, in the meantime please accept our deepest apologies. Regarding your booking we noted that you reserved only one triple room and not two as you stated. Despite this inconvenience, we do hope you will come back to visit one of our SINA Hotels. Best regards

10/10 Fantastiskt

Bibi

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
great service & great central location
Bodde här 3 nätter i oktober 2021
Svar från Igor Ch. 26 okt. 2021
Dear Guest, thank you so much for your excellent review and for recommending our hotel. We are really glad to know that your stay was positive and we are looking forward to welcoming you again in one of the many SINA Hotels located around Italy! Kindest regards.

8/10 Bra

Luigino

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Ottima posizione a due passi dal Duomo , quadrilatero e galleria V Emanuele.
Bodde här 2 nätter i juni 2021
Svar från Igor Ch - Front Office 29 juni 2021
Gentile Sig. Luigino, grazie mille per la sua eccellente recensione sul nostro hotel. Siamo davvero lieti di sapere che il suo soggiorno sia stato positivo e non vediamo l'ora di darle il benvenuto in uno dei tanti hotel SINA situati in tutta Italia! Cordiali saluti

8/10 Bra

Raul

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Lovely stay!
Bodde här 1 natt i oktober 2020
Svar från Igor Ch - Front Office 23 okt. 2020
Dear Mr. Raul, thank you very much for choosing Sina The Gray, we hope to have you soon in our hotel. Best regards

10/10 Fantastiskt

tamiko

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great boutique hotel in central location
Perfect centrally located, quaint boutique modern hotel with all the amenities. Staff, especially Mr. Igor, was very helpful with great restaurant tips. Great value for money! Would recommend.
Bodde här 2 nätter i september 2020
Svar från Igor Ch. Front Office 7 okt. 2020
Dear Mrs. Tamiko, we want to thank you for your precious comment about your stay here at Sina The Gray. We are very proud to receive such a good review and we will kindly share it with our staff. Looking forward to welcoming you again in one of our charming SINA Hotels. Warmest regards.

8/10 Bra

Verifierad resenär

Bodde här 1 natt i september 2020
Svar från Igor Ch. Front Office 7 okt. 2020
Dear Guest, thank you for the positive feedback. We really hope to have you back at Sina The Gray.