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Recensioner av Kents Hill Park Training and Conference Centre

3.5 out of 5
Kents Hill Park Training and Conference Centre
Swallow House, Timbold Drive, Milton Keynes, England

Recensioner

7,6

Bra

10 - Fantastiskt i betyg. 188 av 555 recensioner" "
8 - Bra i betyg. 191 av 555 recensioner" "
6 - Okej i betyg. 89 av 555 recensioner" "
4 - Dåligt i betyg. 44 av 555 recensioner" "
2 - Väldigt dåligt i betyg. 43 av 555 recensioner" "

8,2/10

Renlighet

8,2/10

Personal och service

7,4/10

Bekvämligheter

7,6/10

Boendets skick och faciliteter

7,8/10

Hållbarhet

Recensioner

8/10 Bra

Lars

Reste med familjen
Gillade: Renlighet, personal och service och rummets bekvämlighet
Nice place, no car charging
Nice venue with a good restaurant. Small rooms but nice common spaces. Some corridors suffer from a strong smell of damp. Lack of car charging facilities is below expectations in 2022.
Bodde här 2 nätter i juli 2022
Svar från GM 21 juli 2022
Dear Lars, Thank you for taking the time to post your review following on from your recent stay. Great to hear that your overall stay was enhanced by both our team and restaurant. In regards to a smell in the corridor, following on from a leak in one bedroom I am pleased to say this has been resolved. Car charging points are certainly on our agenda and we are currently sourcing the right spec. Kind Regards Simon and Team

6/10 Okej

Keith

Reste med sin partner
Gillade: Bekvämligheter
Gillade inte: Personal och service
Swimming pool very good. Staff on desk not very helpful.
Bodde här 1 natt i april 2024

8/10 Bra

Roy

Gillade: Boendets skick och faciliteter
Good well priced overnight stay over, gym facilities an added bonus, excellent value for money.
Bodde här 1 natt i april 2024
Svar från GM 30 apr. 2024
Dear Roy, Many thanks for your feedback, great to hear you made full use of our onsite leisure facilities during your stay. Kind Regards Kents Hill Park Team

6/10 Okej

Gaganpreet

Bodde här 1 natt i april 2024
Svar från GM 20 maj 2024
Thank you for your rating. Regards Kents Hill Park Team

10/10 Fantastiskt

Simon

Gillade: Renlighet och personal och service
A great gym
Bodde här 2 nätter i mars 2024
Svar från GM 30 apr. 2024
Dear Simon, Thanks for your 5/5 rating. Kind Regards Kents Hill Park Team

8/10 Bra

Matt

Gillade: Renlighet och personal och service
Bodde här 3 nätter i april 2024
Svar från GM 30 apr. 2024
Dear Matt, Thank you for your rating, Kind Regards Kents Hill Park Team

10/10 Fantastiskt

Leo

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från GM 17 apr. 2024
Dear Leo, Thank you for your 5/5 rating,Kind Regards Kents Hill Park Team

10/10 Fantastiskt

Xinxin

Affärsresenär, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff are friendly and helpful. Good staying experience.
Bodde här 2 nätter i april 2024
Svar från GM 9 apr. 2024
Dear Xinxin, Thank you for your kind words and 5/5 rating. Regards Kents Hill Park Team

10/10 Fantastiskt

persis

Reste med familj och småbarn, Reste med familjen, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff were so kind and friendly. It was my birthday weekend and i felt special. I'll be returning.
Bodde här 3 nätter i februari 2024
Svar från GM 2 apr. 2024
Dear Persis, Many thanks for your 5/5 rating, great to hear our team assisted in making your birthday weekend enjoyable. Regards Kents Hill Park Team

10/10 Fantastiskt

Fuen

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i februari 2024
Svar från GM 21 feb. 2024
Dear Fuen, Many thanks for your 5/5 rating. Regards Kents Hill Park Managment Team

6/10 Okej

Saqab

Gillade: Personal och service
Bodde här 2 nätter i februari 2024
Svar från GM 21 feb. 2024
Dear Saqab, Thank you for your feedback, should you wish to expand on your rating please do contact our venue direct. Regards Kents Hill Park Managment Team

6/10 Okej

Nyengeterai

Reste i grupp, Affärsresenär
Gillade: Personal och service
Gillade inte: Renlighet
The property is good for group and as it has room that are suitable for the group size. However some areas need updating, such as carpet in the rooms look really tired and worn out. The cups in the room had tea stains on them.
Bodde här 2 nätter i februari 2024
Svar från GM 13 feb. 2024
Dear Nyengeterai, Thank you for taking the time to share your feedback, sorry to hear that you have left our venue with such a poor impression, we will investigate your comments regarding tea stains in the mugs as this is a basic standard we simply need to get right. Kind Regards Kents Hill Park Managment Team

8/10 Bra

Nanze

Reste i grupp
Gillade: Renlighet och personal och service
The place is easily accessible. However, the floor carpets in the bedrooms would do with changing. Locking system needs upgrading, having to physically carry the key around can be a pain. To share 1 key yet sharing a room is a pain.
Bodde här 2 nätter i februari 2024
Svar från GM 13 feb. 2024
Dear Nanze, Thank you for taking the time to share your feedback, sorry to hear that you have left our venue with such a poor impression we will of course investigate further. Regards Kents Hill Park Managment Team

10/10 Fantastiskt

Patricia

Gillade: Renlighet, personal och service och boendets skick och faciliteter
The room that I booked was clean, also it is very quite place
Bodde här 1 natt i februari 2024
Svar från GM 14 feb. 2024
Dear Patricia, Thank you for both your 5/5 rating and your feedback following on from your recent stay with us. Regards Kents Hill Park Managment Team

10/10 Fantastiskt

Nobukhosi

Reste i grupp, Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent location, great atmosphere but the drawers are in need of an upgrade
Bodde här 2 nätter i februari 2024
Svar från GM 12 feb. 2024
Dear Nobukhosi, Thank you for your 5/5 rating. Kind Regards Kents Hill Park Team

6/10 Okej

ANTHONY

Affärsresenär
The breakfast was good
Bodde här 2 nätter i januari 2024
Svar från GM 5 feb. 2024
Dear Anthony, Many thanks for your feedback good to hear you enjoyed our breakfast offering. Kind Regards Kents Hill Park Team

6/10 Okej

Jeremy

Gillade: Personal och service
Bodde här 1 natt i januari 2024
Svar från GM 29 jan. 2024
Dear Jeremy, Thanks for the time taken to share your rating. Kind Regards Kents Hill Park Team

10/10 Fantastiskt

Toni

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Svar från GM 26 jan. 2024
Dear Toni, Many thanks for your rating following on from your recent stay. Kind Regards Simon and Team.

2/10 Väldigt dåligt

Verifierad resenär

Affärsresenär
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
The room was soo cold and no heating available, tv was not working and requested a change in room but the reception was not very accomodating or friendly. Had to leave earlier than planned
Bodde här 1 natt i januari 2024
Svar från GM 19 jan. 2024
Dear Guest, Thank you for your feedback albeit not the lasting impression we would like from our guests. Due to the Anonymous posting it is not possible to investigate the details of your feedback, may I ask that you contact us directly. Kind Regards Simon and Team

10/10 Fantastiskt

Iain

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great hotel
Easily assessable and comfortable for my 1 night solo trip
Bodde här 1 natt i januari 2024
Svar från GM 19 jan. 2024
Dear Iain, Many thanks for your feedback and 10/10 rating, pleasing to hear you had a comfortable stay with us. Kind Regards Simon and Team

6/10 Okej

Sam

Bodde här 1 natt i januari 2024
Svar från GM 16 jan. 2024
Dear Sam, Thank you for your rating, Regards Simon and Team

10/10 Fantastiskt

Verifierad resenär

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great team
Overall a very friendly team who all seemed happy to help with any query I had
Bodde här 2 nätter i januari 2024
Svar från GM 12 jan. 2024
Dear Guest, Many thanks for your feedback good to hear that our team were accommodating and thank you for the 10/10 rating. Regards Simon and Team

10/10 Fantastiskt

Sarah

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
A little tired but very clean . Had a very comfortable nights sleep, the staff were super helpful too
Bodde här 1 natt i december 2023
Svar från GM 12 jan. 2024
Dear Sarah, Thank you for both your 5/5 rating and for including our team in your highlights, great to hear you had a comfortable nights sleep. Regards Simon and Team

8/10 Bra

Mark

Affärsresenär
Gillade: Personal och service och rummets bekvämlighet
New Go To
My new go to place in Milton Keynes after recently taking the plunge and now having stayed 3 times in 3 weeks! Great facilities, decent rooms and very quite - whats not to like. Plus priced at a price that cant be beaten.
Bodde här 1 natt i december 2023
Svar från GM 21 dec. 2023
Dear Mark, Great to hear you have become a regular with us here at Kents Hill Park Training and Conference Centre, brilliant to note that we have become your home from home. Kind Regards Simon and Team

8/10 Bra

Mohammad

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2023
Svar från GM 21 dec. 2023
Dear Mohammad, Many thanks for the 8/10 rating. Kindest Regards Simon and Team

10/10 Fantastiskt

Rudy

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2023
Svar från GM 21 dec. 2023
Dear Rudy, Many thanks for your 10/10 rating. Regards Simon and Team

10/10 Fantastiskt

Jim

Affärsresenär
Gillade: Personal och service och boendets skick och faciliteter
Gillade inte: Renlighet
Bodde här 1 natt i december 2023
Svar från GM 21 dec. 2023
Dear Jim, Thank you for your 5/5 rating. Regards Simon and Team

10/10 Fantastiskt

Seemaben

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2023
Svar från GM 21 dec. 2023
Dear Seemaben, Many thanks for your 10/10 rating. Kind Regards Simon and Team

4/10 Dåligt

Pauline

Gillade: Renlighet
It is conveniently located for out-of-town access and the free, relatively simple parking is a definite positive. Personally I was disappointed to find that the pool and health-suite pictured are not actually part of the hotel but are the adjacent Nuffield Health facilities, and close at 6pm at weekends. This is on the desk top website, but I had not seen anything about this on the mobile site when booking so just be aware if, like me, you're specifically booking for a pool etc. I'd have booked elsewhere had realised this - perhaps it could be made clearer? The sleeping areas are set back from the main entrance building and all signage is pretty poor. I was not informed of a lift, despite being given a room on the first floor so had to carry my case quite some distance and up and down stairs - it turns out there is a lift on at least one part of the building but not signed at all. The room itself was small but as expected and adequate for my needs but alas very noisy and I was kept awake and woken again but the very loud doors banging and people coming in to their rooms between 11pm and 3:30am. The hotel is not to blame for inconsiderate guests but the door closures could be adjusted so that they don't slam! At 3:30am I was woken with a start by a bang so loud I thought it was my own room door! There was also something outside banging, but as it was a windy night I assumed that they had just not secured something and not realised. Would not book a weekend stay again.
Bodde här 1 natt i december 2023
Svar från GM 21 dec. 2023
Dear Pauline, Thank you for taking the time to share your feedback albeit not the lasting impression we would want from our guests. Regarding our leisure facilities, you may have noticed our venue is made up of 5 buildings one being our complimentary onsite leisure, we will look into the information being provided on the mobile site as this pulls from the main site, thank you for highlighting your concerns. Sorry to hear that you were also put out by many other points on this occasion and that you will not be looking to return. Kind Regards Simon and Team

8/10 Bra

Diane

Gillade: Boendets skick och faciliteter
Bodde här 2 nätter i december 2023
Svar från GM 13 dec. 2023
Dear Diane, Thank you for choosing to stay with us at Kents Hill Park and for taking the time to share your rating. Kind Regards Simon and Team

10/10 Fantastiskt

Rob

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Friendly staff and nice clean room. Breakfast was hot and staff friendly and attentive in the restaurant
Bodde här 1 natt i december 2023
Svar från GM 11 dec. 2023
Dear Rob, Thank you for your 10/10 rating and great to note our breakfast offering was part of your highlights along with our team members service. Regards Simon and Team

10/10 Fantastiskt

Wayne

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great place
No issues at all. Great breakfast and very convenient for Woburn wildlife park!
Bodde här 1 natt i december 2023
Svar från GM 11 dec. 2023
Dear Wayne, Many thanks for your 10/10 rating and great our venue set you up for a day exploring Woburn Park. Many Thanks Simon and Team

10/10 Fantastiskt

Ronald

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff were friendly and welcoming. The accommodation was comfortable and in excellent condition. The breakfast was well cooked and presented. Overall it was excellent value for money
Bodde här 2 nätter i december 2023
Svar från GM 11 dec. 2023
Dear Ronald, Thank you for the 5/5 rating and for sharing your words of praise following on from your stay with us. Regards Simon and Team

6/10 Okej

Kevin

Gillade inte: Renlighet
Lack of attention to detail
Shame about the lack of attention to detail, the sealant around the bathtub was deteriorating and covered in mould.
Bodde här 1 natt i december 2023
Svar från GM 11 dec. 2023
Dear Kevin, Thank you for taking the time to share your feedback, our team will certainly look into and make good the sealant repair, sorry to note this had such a negative impact. Kind Regards Simon and Team

6/10 Okej

Richard

Affärsresenär
Overall just a weird a place. Obviously a huge facility for training and conference but then a hotel somehow included. Room was basic. Radiator was on but no heat, so very cold room. Lots of noise outside the room. Id probably find somewhere else next time.
Bodde här 1 natt i december 2023
Svar från GM 8 dec. 2023
Dear Richard, Thank you for sharing your thoughts following on from your recent stay with us, we will certainly look into the heater issue noted. Sorry to hear that you will not be looking to return. Regards Kents Hill Park Training and Conference Centre Team

8/10 Bra

Mark

Bodde här 1 natt i december 2023
Svar från GM 8 dec. 2023
Dear Mark, Many thanks for you rating. Kind Regards Simon and Team

10/10 Fantastiskt

barry

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
really good
Bodde här 1 natt i november 2023
Svar från GM 5 dec. 2023
Dear Barry, Thank you for the 5/5 rating following on from your recent stay with us. Kind Regards Simon and Team

8/10 Bra

Kwasi

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Good
Bodde här 1 natt i november 2023
Svar från GM 5 dec. 2023
Dear Kwasi, Many thanks for your rating. Regards Simon and Team

8/10 Bra

Mark

Affärsresenär
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
So many amentities in this very reasonably priced hotel.
Bodde här 1 natt i november 2023
Svar från GM 4 dec. 2023
Dear Mark, Thank you for taking the time to share your feedback following on from your recent stay with us. Kind Regards Simon and Team

8/10 Bra

Sarah

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Room was spacious and clean. The bed was very comfortable. The bathroom was also clean. The only minor issue i had was the lack of variety for food, the food available wasnt nice and the coffee wasnt nice eithier. I stuck to the herbal teas and hot chocolate which were nice.
Bodde här 2 nätter i november 2023
Svar från GM 20 nov. 2023
Dear Sarah, Many thanks for your detailed feedback following on from your recent stay with us, sorry to note your comments regarding food options this will be passed to our Head Chef. Kind Regards Simon and Team

8/10 Bra

Ricardo

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i november 2023
Svar från GM 8 nov. 2023
Dear Ricardo, Many thanks for your 8/10 rating. Regards Simon and Team

2/10 Väldigt dåligt

Gareth, Warwick

Reste med sin partner
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
The room was horrific and unclean. The only good point was the staff who were good. Wouldn’t ever recommend
Bodde här 1 natt i november 2023
Svar från GM 8 nov. 2023
Dear Gareth, Many thanks for your feedback, albeit not the lasting impression we would want from our guests. I understand that you were incorrectly issued with a room that had not been set for arrival and that you were provided with a different room, please do accept our apology and know that the relevant department has investigated in full with additional training to correct this from happening again. Kind Regards Simon and Team

10/10 Fantastiskt

Eric Borquaye

Bodde här 1 natt i oktober 2023
Svar från GM 2 nov. 2023
Dear Eric, Thank you for firstly choosing to book with us at Kents Hill Park and secondly for your 10/10 rating. Kind Regards Simon and Team

8/10 Bra

Toni

Gillade: Renlighet och personal och service
Bodde här 1 natt i oktober 2023
Svar från GM 19 okt. 2023
Dear Toni, Thanks for the rating. Kind Regards Simon and Team

8/10 Bra

Paul

Reste i grupp
Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Great bed, warm room, lovely hot bath, good shower, everything worked fine. Excellent breakfast. Only 2 minor issues, when checking in I wasn't given the fob allowing access to the wing and it was not explained that I needed a fob. The doors were propped open at this time so access wasn't a problem, I only discovered quite late in the evening when returning and spent some time out in the cold trying to work out how to get access. Then I went to reception in another block and the lady gave me a fob. The second issue is that the doors need some soft closers as I was frequently disturbed by other doors slamming.
Bodde här 1 natt i oktober 2023
Svar från GM 18 okt. 2023
Dear Paul, Thank you for the detailed feedback following on from your recent stay with us, pleasing to read that the vast majority of your experience was well received. Please do accept our apology for the missing key fob including explanation from your check in experience, this will be shared with our Front Office Manager. Kind Regards Simon and Team

8/10 Bra

D

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i oktober 2023
Svar från GM 16 okt. 2023
Dear D, Thank you for both your booking and your 8/10 rating, Regards Simon and Team

8/10 Bra

John

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i oktober 2023
Svar från GM 18 okt. 2023
Dear John, Thanks for the 4/5 rating, Regards Simon and Team

10/10 Fantastiskt

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service och rummets bekvämlighet
Good room. The hotel didn’t seem ver busy which was great as doors closing were rather noisy.
Bodde här 1 natt i oktober 2023
Svar från GM 13 okt. 2023
Dear Guest, Thanks for the 10/10 rating great to hear you enjoyed your stay. Kind Regards Simon and Team

10/10 Fantastiskt

john

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Was great. Pool sauna jacuzzi great. Wonderful breakfast. Fab staff. Loved it.
Bodde här 1 natt i oktober 2023
Svar från GM 13 okt. 2023
Dear John, Many thanks for your glowing endorsement of our venue, great to hear you enjoyed our leisure offering and that both breakfast and our team were also part of your highlights. Regards Simon and Team

10/10 Fantastiskt

Julie

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great stay
The staff were amazing the breakfast was lovely
Bodde här 2 nätter i oktober 2023
Svar från GM 13 okt. 2023
Dear Julie, Many thanks for taking the time to share your 10/10 feedback and great to hear our breakfast and team members were part of your highlights. Kind Regards Simon and Team