Restaurang

Recensioner av Mercure Milton Keynes

4 out of 5
Mercure Milton Keynes
Monks Way Two Mile Ash, Milton Keynes, England

Recensioner

8,6

Fantastiskt

10 - Fantastiskt i betyg. 512 av 1005 recensioner" "
8 - Bra i betyg. 347 av 1005 recensioner" "
6 - Okej i betyg. 79 av 1005 recensioner" "
4 - Dåligt i betyg. 35 av 1005 recensioner" "
2 - Väldigt dåligt i betyg. 32 av 1005 recensioner" "

9,0/10

Renlighet

8,8/10

Personal och service

8,4/10

Bekvämligheter

8,8/10

Boendets skick och faciliteter

8,4/10

Hållbarhet

Recensioner

6/10 Okej

Verifierad resenär

Affärsresenär
Gillade: Personal och service och rummets bekvämlighet
Gillade inte: Renlighet
Bodde här 2 nätter i oktober 2023

8/10 Bra

Peter

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Good stopover
Good stopover on our way to Stanstead, convenient, good rooms and a nice dinner
Bodde här 1 natt i juli 2023

10/10 Fantastiskt

Ashvin

Bodde här 1 natt i maj 2023

10/10 Fantastiskt

Verifierad resenär

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Rymligt rum med mycket bra säng. Läget kanske lite väl utanför centrala delar av Milton Keynes.
Bodde här 2 nätter i maj 2019

6/10 Okej

Maria

Gillade inte: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
Hotellet kändes slitet för att vara ett 4 stjärningt hotell. WiFi fungerade inte i mitt rum utan fick byta. Telefonen var ur funktion. Frukostens varma delar var inte varma, litet frukostutbud.

6/10 Okej

Verifierad resenär

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet

6/10 Okej

Verifierad resenär

Gillade: Renlighet och personal och service
Abbey Hill Hotel
Problems with heating, it was really cold in the room! After a couple of hours one received a heater.... that´s why I give the hotel a lower rating.

10/10 Fantastiskt

Sacke

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bra affärshotell
Ändra probelemet var att internet inte var stabilt..

6/10 Okej

Sophie

Reste med sin partner
Gillade: Renlighet, personal och service och bekvämligheter
Gillade inte: Boendets skick och faciliteter
Modern and comfortable good sized room and bathroom with waterfalla shower. Restaurant for breakfast was spacious and breakfast options were good both hot and continental. Staff were courteous and welcoming. Parking was easy and plentiful. Overnight was quiet even though there was a wedding party in. We could hear the shower running from next doors room but other than that weren't disturbed. Very disappointing for a 4* hotel to be assigned a room with extensive carpet damage. Requested a mug at breakfast to have a latte as cups are too small a size however was told there are no mugs. Given you can have a mug in a Premier Inn and dont have the option to have a latte this was pretty disappointing.
Bodde här 1 natt i maj 2024

8/10 Bra

James

Reste med sin partner
Gillade: Renlighet, personal och service och bekvämligheter
All good generally, rather disappointed in the shower, the room we had the shower either melted your skin off or was ice cold, no in-between temperatures (#255)
Bodde här 1 natt i mars 2024

10/10 Fantastiskt

Graham

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Decent hotel in a very convenient location. Room decor needs a bit of a spruce up but it was very clean and comfortable, Great value for money and plenty of choice for breakfast. We would certainly stay again if in the area.
Bodde här 1 natt i mars 2024

8/10 Bra

Penny

Affärsresenär
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Good hotel for work travel with easy access and parking. Comfortable rooms.
Bodde här 1 natt i mars 2024
Svar från Ross P, General Manager 12 mars 2024
Dear Penny, thank you for posting about the Mercure Milton Keynes. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with all the team as a way of celebrating the great guest experiences we delivered. Once again, we appreciate you taking the time to share your feedback and hope to welcome you back again very soon.Kind regards

10/10 Fantastiskt

Joao

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i februari 2024
Svar från Ross P, General Manager 4 mars 2024
Dear Joao, thank you for posting about your visit to the Mercure, Milton Keynes.It is always great to hear feedback and kind words, particularly when it comes from those who matter the most – you! Your feedback has been shared with all the team as a way of recognising the guest experiences we delivered. Once again, we appreciate you taking the time to share your feedback and hope to welcome you back again very soon.

10/10 Fantastiskt

Adele

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Lovely hotel.
Bodde här 1 natt i februari 2024
Svar från MMK 26 feb. 2024
Dear AdeleThank you for your lovely review. We very much look forward to hopefully welcoming you again very soon and wish you well in the meantime.

10/10 Fantastiskt

Amelia

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great
Bodde här 1 natt i februari 2024
Svar från MMK 26 feb. 2024
Dear AmeliaThank you for your review. We're delighted to hear you enjoyed your stay and very much hope to welcoming you again very soon.

2/10 Väldigt dåligt

Kevin

Bodde här 3 nätter i februari 2024
Svar från MMK 26 feb. 2024
Dear KevinWe're sorry to hear your stay was not up to our usual standard. We'd love to understand more about your experience so we can ensure learning are taken to prevent any future reoccurrence. Wishing you well

10/10 Fantastiskt

MR PARWINDER

Affärsresenär, Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i februari 2024
Svar från Ross P, General Manager 4 mars 2024
Dear Mr Parwinder, thank you for posting about your visit to the Mercure, Milton Keynes.It is always great to hear feedback and kind words, particularly when it comes from those who matter the most – you! Your feedback has been shared with all the team as a way of recognising the guest experiences we delivered. Once again, we appreciate you taking the time to share your feedback and hope to welcome you back again very soon.

4/10 Dåligt

Dylan

Affärsresenär
Gillade inte: Renlighet och personal och service
Below parr
No room standards stayed for three nights rooms not made up poor excuse given
Bodde här 3 nätter i januari 2024
Svar från MMK 12 feb. 2024
Dear DylanThank you for your review. We are sorry to hear you did not enjoy your experience with us. We are servicing the rooms every other day and on request. We apologise this was not made more clear to you.We very much hope you give us the opportunity to welcome you again and showcase our true offering.Wishing you well in the meantime.

6/10 Okej

Maia

Affärsresenär
Gillade: Personal och service
Mould in bathroom in the shower also mould around the windows. Rest was fairly clean. Staff were helpful. Gym incredibly basic, not enough equipment, only weight up to 16kg
Bodde här 2 nätter i februari 2024
Svar från MMK 12 feb. 2024
Dear Maia,Thank you for your review. We're sorry to hear of your experience with us.Please rest assured this is not the standard of cleanliness we usually provide. Our rooms all undergo regular though deep cleaning and so we are investigating the issues raised as a matter of priority. We very much hope you give us the opportunity to welcome you again and showcase our true offering. Our gym has state of the art technogym equipment and we hope our tranquil views overlooking the golf course make for a nice setting for your workout. Wishing you well in the meantime.

10/10 Fantastiskt

Danielle

Bodde här 1 natt i februari 2024
Svar från Ross P, General Manager 4 mars 2024
Dear Danille, thank you for posting about your visit to the Mercure, Milton Keynes.It is always great to hear feedback and kind words, particularly when it comes from those who matter the most – you! Your feedback has been shared with all the team as a way of recognising the guest experiences we delivered. Once again, we appreciate you taking the time to share your feedback and hope to welcome you back again very soon.

10/10 Fantastiskt

Stephen

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Excellent hotel for Milton Keynes
Very good room, excellent breakfast. Staff all very helpful & polite. Free parking. Decent paths for morning run too.
Bodde här 1 natt i februari 2024
Svar från MMK 12 feb. 2024
Dear StephenThank you for your review. We're delighted to hear you enjoyed the hotel and your stay.We very much look forward to hopefully welcoming you again very soon. Wishing you well in the meantime.

10/10 Fantastiskt

william

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great quality and comfort for a good price
Absolutely wonderful hotel - for the price you really cannot fault it. Clean, comfortable, food was nice, staff were very friendly. The shower was absolutely wonderful. Quiet rooms. Nice little studio gym. It's also just a little bit out of MK so it's nice and peaceful too.
Bodde här 1 natt i januari 2024
Svar från MMK 12 feb. 2024
Dear WilliamThank you for your review. We're delighted to hear you enjoyed your stay and will be sure to pass on your kind words to the team.We very much look forward to hopefully welcoming you again and wish you well in the meantime.

6/10 Okej

Sam

Bodde här 2 nätter i januari 2024

10/10 Fantastiskt

Tina

Reste i grupp
Lovely Hotel
Stayed here for one night. A quick word on Shaun, he is a brilliant asset to your hospitality team! Would stay again, thanks, Garry and Tina
Bodde här 1 natt i januari 2024
Svar från MMK 12 feb. 2024
Dear TinaThank you for your lovely review. We're delighted to hear you enjoyed your stay and we will be sure to pass on your kind words to Shaun and the team. We very much agree, the staff are the heart of our hotel. We very much look forward to hopefully welcoming you again very soon and wish you well in the meantime.

8/10 Bra

Graham

Affärsresenär
Gillade: Renlighet
More 3 than 4 stars!
The bar area was modern, but the rest of the hotel feels tired. Dining room is souless, the furniture in the rooms is tired. The first impressions from the recoptionist to the bar and restaurant staff was really poor, but got better to fair.
Bodde här 1 natt i januari 2024
Svar från MMK 12 feb. 2024
Dear GrahamThank you for your review. We're sorry to hear you did not fully enjoy your stay. We are in the process of making renovations and upgrades to our features and hope you give us the opportunity to welcome you again very soon to showcase our new offerings. Wishing you well in the meantime.

6/10 Okej

Lisa

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Gillade inte: Rummets bekvämlighet
Not bad but not the greatest.
Aesthetically pleasing. Dinner was lovely. Breakfast not so much. Room was comfortable generally but the bed was 2 singles together. Felt the gap all night especially as one matress was softer than the other. Air con left on, no instructions how to change it so was cold.
Bodde här 1 natt i januari 2024
Svar från MMK 12 feb. 2024
Dear LisaThank you for your review. We're happy to hear you found the hotel to be aesthetically pleasing and enjoyed dinner.We are sorry however, for your experience with breakfast and the bed. These are not in keeping with the level of service and hospitality we usually provide. We very much hope you give us the opportunity to welcome you again and showcase our true offering.Wishing you well in the meantime.

10/10 Fantastiskt

Chloe

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i januari 2024
Svar från Ross P, General Manager 4 mars 2024
Dear Chloe, we really appreciate you posting a review about your visit to hotel.It is always great to hear feedback and kind words, particularly when it comes from those who matter the most – you! Your feedback has been shared with all the team as a way of recognising the guest experiences we delivered. Once again, we appreciate you taking the time to share your feedback and hope to welcome you back again very soon.

4/10 Dåligt

Jacob

Gillade inte: Renlighet och bekvämligheter
Rooms were tired. No hairdrier or fridge in the room. Breakfast was worse than premier inn. No amenities in bathroom and terrible tea and coffee making in the room. I would stay at travel lodge next time.
Bodde här 1 natt i januari 2024
Svar från MMK 12 feb. 2024
Dear JacobThank you for your review. We apologise for your experience as this is not the quality of service we usually deliver.Please rest assured we have looked into the issues raised to ensure they do not occur again.It is our hope you give us the opportunity to welcome you again and showcase our true offering.Wishing you well in the meantime.

8/10 Bra

Paul

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2024
Svar från Ross P, General Manager 4 mars 2024
Dear Paul, thank you for posting about your visit to the Mercure, Milton Keynes.It is always great to hear feedback and kind words, particularly when it comes from those who matter the most – you! Your feedback has been shared with all the team as a way of recognising the guest experiences we delivered. Once again, we appreciate you taking the time to share your feedback and hope to welcome you back again very soon.

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2024
Svar från Ross P, General Manager 4 mars 2024
Dear A, thank you for posting about your visit to the Mercure, Milton Keynes.It is always great to hear feedback and kind words, particularly when it comes from those who matter the most – you! Your feedback has been shared with all the team as a way of recognising the guest experiences we delivered. Once again, we appreciate you taking the time to share your feedback and hope to welcome you back again very soon.

6/10 Okej

Malcolm, Peterborough

Reste med sin partner
Nice room Let down by breakfast in morning Food at best Luke warm Poor service in restaurant
Bodde här 1 natt i januari 2024
Svar från MMK 12 feb. 2024
Dear MalcolmThank you for your review. We're happy to hear you liked the room but are sorry to hear of your experience with our F&B.This is not the quality of service and offering we usually deliver. Please rest assured we have made the necessary changes to prevent such occurrences taking place again.We very much hope you give us the opportunity to welcome you again and showcase our true offering.Wishing you well in the meantime.

10/10 Fantastiskt

steven

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2024
Svar från Ross P, General Manager 4 mars 2024
Dear Steven, thank you for posting about your visit to the Mercure, Milton Keynes.It is always great to hear feedback and kind words, particularly when it comes from those who matter the most – you! Your feedback has been shared with all the team as a way of recognising the guest experiences we delivered. Once again, we appreciate you taking the time to share your feedback and hope to welcome you back again very soon.

6/10 Okej

Kevin

Gillade inte: Renlighet och personal och service
Bodde här 1 natt i januari 2024
Svar från Ross P, General Manager 4 mars 2024
Dear Kevin, thank you for taking the time to let us know about your experience while staying with us here at the Mercure Milton Keynes. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations on this occasion. We would very much have welcomed the opportunity to discuss and resolve your concerns at the time of your visit and prior to your departure from the hotel. Following you feedback I have shared this with the team to review and action any changes as required. Thank you again for taking the time to share your feedback as this allows us the opportunity to review the services and facilities that we offer our guests and as required action any required changes for the benefit of all our guests. I do trust that we will have the opportunity to welcome you back again to the hotel soon. This being the case if I could ask that you contact us in advance of your next visit, and we will oversee all arrangements.We look forward to welcoming you back very soon.

10/10 Fantastiskt

Lynn

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2024
Svar från Ross P, General Manager 4 mars 2024
Dear Lynn, thank you for posting about your visit to the Mercure, Milton Keynes.It is always great to hear feedback and kind words, particularly when it comes from those who matter the most – you! Your feedback has been shared with all the team as a way of recognising the guest experiences we delivered. Once again, we appreciate you taking the time to share your feedback and hope to welcome you back again very soon.

2/10 Väldigt dåligt

daisy

Reste med sin partner
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 2 nätter i december 2023
Svar från Ross P, General Manager 4 mars 2024
Dear Daisy, thank you for taking the time to let us know about your experience while staying with us here at the Mercure Milton Keynes. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations on this occasion. We would very much have welcomed the opportunity to discuss and resolve your concerns at the time of your visit and prior to your departure from the hotel. Following you feedback I have since shared your comments with the team to action any changes as required. Thank you again for taking the time to share your feedback as this allows us the opportunity to review the services and facilities that we offer our guests and as required action any required changes for the benefit of all our guests. I do trust that we will have the opportunity to welcome you back again to the hotel soon. This being the case if I could ask that you contact us in advance of your next visit, and we will oversee all arrangements.We look forward to welcoming you back very soon.

10/10 Fantastiskt

Randy

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Best hotel to stay with
Bodde här 4 nätter i december 2023

2/10 Väldigt dåligt

Vanessa

Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Mrs Darby about are stay on 31st December
Hi we have been to you be for any always been great got some great memories. But when we got there the room had blood on carpet curtain hanging off and light over mirror twisted . We was moved and gave two drinks and we appreciated that customer serve was good . But the bed in new room was meant to be a double but the bed keep splitting in half so made it very uncomfortable. The hand towel was ripped at end and the shower has no plug cover . We then went for breakfast that was disappointing the bacon was so over done . And I’m not sure what happened to the scrambled egg that should have been stirred as looked sat to long . Then when you moved it with spoon it looked mouldy underneath very strange nothing was topped up and ripple where asking for the breakfast stuff and lady would just say she ask chef . As we payed for breakfast very disappointed.never complain but it was meant to be a special night for me and my partner. Also we was offered menu for evening we asked at bar can we order the lad said he would ask about never bothered. I did want to go back and say anything as already had too . And fire alarm keep going of but know one came and said sorry .
Bodde här 1 natt i december 2023

4/10 Dåligt

Aneeka

Bodde här 1 natt i december 2023

10/10 Fantastiskt

palminder

Bodde här 2 nätter i december 2023
Svar från Ross P, General Manager 4 mars 2024
Dear Palminder, thank you for posting about your visit to the Mercure, Milton Keynes.It is always great to hear feedback and kind words, particularly when it comes from those who matter the most – you! Your feedback has been shared with all the team as a way of recognising the guest experiences we delivered. Once again, we appreciate you taking the time to share your feedback and hope to welcome you back again very soon.

6/10 Okej

Verifierad resenär

Reste med familjen
Gillade inte: Renlighet och rummets bekvämlighet
Hôtel ne mérite pas 4 étoiles, un peu vieux le design des chambres et salle de bain trop petite
Bodde här 3 nätter i december 2023

10/10 Fantastiskt

ReAnn

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
The staff was absolutely wonderful. My stay there was perfect 🎄❤❄
Bodde här 5 nätter i december 2023

10/10 Fantastiskt

Suzanne

Bodde här 1 natt i december 2023
Svar från Ross P, General Manager 4 mars 2024
Dear Suzanne, on behalf of the entire hotel team, I want to thank you for sharing about your recent visit to the Mercure Milton Keynes.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with all the team as a way of celebrating the great guest experiences we delivered. Once again, we appreciate you taking the time to share your feedback and hope to welcome you back again very soon.KInd regards

10/10 Fantastiskt

Joao

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i december 2023

10/10 Fantastiskt

Jacqui

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2023

10/10 Fantastiskt

tracey

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Just like to say thank you to the staff for being so friendly and proving extra milk and sugar when required! Really impressed with the reasonable price and the hotel.
Bodde här 1 natt i december 2023

10/10 Fantastiskt

Natalie

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i december 2023

10/10 Fantastiskt

Enyaj

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Everything
Svar från MMK 12 feb. 2024
Dear Enyaj,Thank you for your review. We're delighted to hear you enjoyed the hotel and your stay. We very much look forward to welcoming you again and wish you well in the meantime.

10/10 Fantastiskt

Enyaj

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Everything
Svar från MMK 12 feb. 2024
Dear Enyaj,Thank you for your review. We're delighted to hear you enjoyed the hotel and your stay. We very much look forward to welcoming you again and wish you well in the meantime.

10/10 Fantastiskt

martin

Bodde här 3 nätter i december 2023