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Recensioner av Key Inn Roseville

2 out of 5
Key Inn Roseville
2550 Cleveland Ave N, Roseville, MN

Recensioner

5,0
10 - Fantastiskt i betyg. 94 av 1002 recensioner" "
8 - Bra i betyg. 134 av 1002 recensioner" "
6 - Okej i betyg. 216 av 1002 recensioner" "
4 - Dåligt i betyg. 193 av 1002 recensioner" "
2 - Väldigt dåligt i betyg. 365 av 1002 recensioner" "

4,8/10

Renlighet

6,2/10

Personal och service

3,8/10

Bekvämligheter

4,4/10

Boendets skick och faciliteter

4,4/10

Hållbarhet

Recensioner

2/10 Väldigt dåligt

Steve

Affärsresenär
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Ingen frukost som skulle ingå. Ingen städning allmänt smutsigt och nedgånget. Inget byte av handdukar. Stopp i avloppet från handfatet. Vattenläckage som medförde blöt heltäckningsmatta. Min resekamrat fick duscha i mitt rum för hans dusch fungerade inte. Kunde ej byta rum för de påstod att alla rum var bokade. Ett Mardrömshotell !!
Bodde här 3 nätter i juni 2022
Svar från Mia 23 juni 2022
Dear Steve! Thank you for your recent review. I apologies for the issues you encountered during your stay. I have noted all of the feedback raised and taken the appropriate action where required.

8/10 Bra

Anits

The toilet in my room did not flush properly. There was only one set of towels in the room not including a wash cloth. Fridge was smelly. TV has terrible reception.
Bodde här 1 natt i maj 2024

4/10 Dåligt

Seng

Reste med familjen
Gillade inte: Personal och service och bekvämligheter
There was no bath towels, hair dryer, and iron. I had to request bath towels, and only get one big bath towels plus a small towel not like other motel that provide 5 or more towels. One time, there was water leaking from the ceiling. I do not recommend anyone to stay at this place.
Bodde här 4 nätter i maj 2024

10/10 Fantastiskt

kebede

I like the customer service
Bodde här 1 natt i maj 2024

8/10 Bra

April

Gillade: Renlighet och personal och service
liked the old style building
Bodde här 1 natt i maj 2024

2/10 Väldigt dåligt

Kediga

Gillade inte: Renlighet och boendets skick och faciliteter
Nothing
Bodde här 1 natt i maj 2024

2/10 Väldigt dåligt

Nicole

Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
I think the only thing that was cleaned in my room before I checked in was the beds being made. There was still pieces of cereal, Cheerios to be specific on the floor in the corner by the walls multiple places on the floor under the bed I stepped on a sewing needle in the bathroom Shower curtain didn’t shut all the way so water got all over and I cleaned up a few towels. I had a couple pillowcases and when I went down to tell the clerk that the sink was leaking underneath what happened the sewing needle he just threw it in the garbage a couple more towels and told me thank you , didn’t even ask what room number was in so the thing could get fixed in the room entered, which was fine but literally food all over the place and even a piece of broken glass in the corner in the bathroom I will not ever be back I will rather pay $20 more for room and night and zero dollar deposit And a clean place To sleep. If there wasn’t another room for me to be checked into, I would’ve rather been refunded and went somewhere else. It was disgusting and when I told him the sink is leaking, there was no concern or will to want to do anything about it.
Bodde här 1 natt i maj 2024

8/10 Bra

Michael

Gillade: Renlighet och personal och service
In the room where I was placed didn't have enough towels available to the guest. The wasn't the fresh upon entering the room.
Bodde här 2 nätter i april 2024

4/10 Dåligt

Brett

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i april 2024

2/10 Väldigt dåligt

WILL

Gillade inte: Renlighet och boendets skick och faciliteter
No refrigerator continental (breakfast,there was none) and this was at 8;30 am) plus the room it was suppose too be in was filthy, rooms too small
Bodde här 2 nätter i april 2024

4/10 Dåligt

Michael

Bodde här 1 natt i april 2024

6/10 Okej

Tiancheng

Affärsresenär, Reste med familjen
Gillade: Personal och service
Gillade inte: Bekvämligheter och boendets skick och faciliteter
ok
Bodde här 3 nätter i april 2024

2/10 Väldigt dåligt

Sachin

Affärsresenär
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
This was the WORST OF THE WORST IN THE ENTIRE UNITED STATES. I accidentally booked it on “Tuesday” instead of “Wednesday” at 11:59 PM - 1 minute before the cut off time and Expedia did not change my dates but prefilled it to yesterday’s and they counted it as a STAY rather than doing a refund and giving me the next day - they are Indian people who are greedy for money. The manager lied and told me his name is HARRY. Plus lots of hookers and prostitutes there, drugs and people asking and harassing you, following yoy to the parking lot to your car for money while managers do nothing. They gave me ONE TOWEL. When asked for more, they refused to saying that I’d have to wait 2 1/2 hours for the laundry to finish. The linens were Soo dirty…smelled like cat piss. DO NOT BOOK WITH THIS MOTEL. Take your business elsewhere.
Bodde här 1 natt i april 2024

2/10 Väldigt dåligt

Kathlyn

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
It was very dirty, smelled fowl, and I was late for work because the wifi is not stable at all. I was highly inconvenienced and the hotel did not offer any kind of compensation. When I entered the hotel it was run down so I made sure to ask if the wifi would be stable, i was reassured that was great. I would never stay at this place again.
Bodde här 1 natt i april 2024

2/10 Väldigt dåligt

Jason

Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
It was very dirty lowdown nothing worth the bathroom shower maintenance was not up the car didn't drain it was it filthy only two pillows one tile is very poorly ran
Bodde här 1 natt i april 2024

10/10 Fantastiskt

Donald

Bodde här 1 natt i mars 2024

10/10 Fantastiskt

Abdulkadir

Gillade: Boendets skick och faciliteter
Good
Bodde här 1 natt i mars 2024

4/10 Dåligt

Kevin

Bodde här 1 natt i mars 2024

10/10 Fantastiskt

Abdulkadir

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Nice place nice people
Bodde här 1 natt i mars 2024

6/10 Okej

Sherri, Superior

Gillade: Renlighet
Gillade inte: Boendets skick och faciliteter
Bodde här 1 natt i mars 2024

4/10 Dåligt

Dominique

Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
!
Bodde här 2 nätter i mars 2024

10/10 Fantastiskt

Carl

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Got some rest
Bodde här 1 natt i mars 2024

10/10 Fantastiskt

Carl

Gillade: Renlighet, personal och service och boendets skick och faciliteter
So far so good
Bodde här 1 natt i mars 2024

10/10 Fantastiskt

Abdulqadir

Bodde här 1 natt i mars 2024

10/10 Fantastiskt

Jalisa

Gillade: Personal och service och boendets skick och faciliteter
Love the people that work there. Pretty decent place
Bodde här 2 nätter i mars 2024

8/10 Bra

Veronica

Gillade: Renlighet och personal och service
Bodde här 1 natt i mars 2024

4/10 Dåligt

JaKisha, Minneapolis

Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
The room type I booked was Queen smoking, upon check in(Friday) was given a non smoking double but still charged for a smoking room. That room was dirty as hell, only thing somewhat cleaned was the beds which one had a red stain on. The next day(Saturday), I was switched to a smoking room but that wasn’t til that evening and that room was a bit cleaner then the first room but still dirty. Took pictures of both rooms. Also there was all type of things going on in the parking lot, my entire stay.
Bodde här 2 nätter i mars 2024

10/10 Fantastiskt

Abdulqadir

Good
Bodde här 1 natt i mars 2024

10/10 Fantastiskt

Abdulqadir

Bodde här 1 natt i mars 2024

4/10 Dåligt

Mutray

Reste i grupp
Gillade: Personal och service
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
We drove up and the first thing was a gal hollering she needed help and needed a ride to downtown Minneapolis and she got really mad when we weren't able to. Not the best location if you want to feel safe.
Bodde här 2 nätter i mars 2024

2/10 Väldigt dåligt

Amanda

Reste med familjen
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Our room smelt like stale cigarettes. The aircon was up full and we could not turn it down so it was very noisy.
Bodde här 1 natt i mars 2024

8/10 Bra

Kesha

Reste med familjen
Gillade: Personal och service och bekvämligheter
Very comfortable room, but not enough towels in the room and the breakfast was dissapointing but the coffee was enjoyable
Bodde här 1 natt i mars 2024

2/10 Väldigt dåligt

Shyanne

Bodde här 2 nätter i mars 2024

10/10 Fantastiskt

Carl

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i mars 2024

6/10 Okej

Krystal

Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
The staff were nice!
Bodde här 2 nätter i februari 2024

10/10 Fantastiskt

Jenny

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2024

4/10 Dåligt

John

Affärsresenär
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2024

4/10 Dåligt

allen

Reste med sin partner
Gillade: Personal och service
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Room was cold heater could not keep up. Rooms need repairs. Breakfast was toast , powdered donut or a banana. No maid service 3 days had to ask for towels twice. Given only 2 towels. No hand or face towels.
Bodde här 3 nätter i januari 2024

4/10 Dåligt

Verifierad resenär

Affärsresenär
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Key hotel
The trim on the heat/ac unit was broken and on one side of the unit it was separated from unit by about an inch and you could see outside. Toilet didn't flush well. No towels in room. Bathtub dirty. Walls dirty. Sign says free Continental breakfast but all there was was 4 packets of instant oatmeal and 4 green bananas. When I asked the man at the desk about it he said the Continental breakfast was donuts and I told him there were no donuts. Everything that I saw in that hotel was dingy and dirty
Bodde här 2 nätter i januari 2024

4/10 Dåligt

Jonathon

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 4 nätter i januari 2024

10/10 Fantastiskt

gerardo

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Good
Bodde här 1 natt i december 2023

2/10 Väldigt dåligt

Cari

Reste med familjen
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
This hotel was filthy starting from the lobby, on the elevator, and our room. The beds had trash inside the frames. The furniture was broken and it was the most uncomfortable bed I have ever slept on. The continental breakfast was so bad we left and went to Dennys. We will never stay there again.
Bodde här 1 natt i december 2023
Svar från Jose 31 dec. 2023
Dear Guest,Thank you for sharing your experience with us. We sincerely apologize for falling short of your expectations. Rest assured, we take your feedback seriously and will address these issues promptly to ensure a more pleasant stay for our future guests. We appreciate your honesty and hope to have the opportunity to welcome you back with an improved experience!

2/10 Väldigt dåligt

Liceth

Affärsresenär
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Terrible experience! I couldn't stay in that hotel for 10 minutes!! The dirty bathroom is very unpleasant! The bed smelled bad, the whole floor was dirty! A complete disaster! I lost my money for 2 nights. I had to look for a new hotel.
Bodde här 2 nätter i december 2023
Svar från Jose 10 dec. 2023
Dear Guest,I'm sorry to hear about your experience, and we genuinely appreciate your feedback. We're committed to improving, and your insights will help us address these issues. Please allow us the opportunity to make things right on your next visit!

4/10 Dåligt

Farrington

Reste i grupp
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2023
Svar från Jose 10 dec. 2023
Dear Guest,Thanks for sharing your rating here. We are glad to serve you better in the future!

6/10 Okej

Jonathan

Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2023
Svar från Jose 5 dec. 2023
Dear Guest,Thanks for sharing your rating here. We are glad to serve you better in the future!

4/10 Dåligt

Glenise

Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
It definitely wont be my first choice ever again
Bodde här 1 natt i november 2023
Svar från Jose 1 dec. 2023
Dear Guest,We're sorry to hear that we fell short of your expectations this time. Your insights help us strive for better experiences in the future!

2/10 Väldigt dåligt

john

Gillade: Personal och service
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
The continental breakfast was toast, donettes, and apple juice. The shower was moldy, the room smelled, the key didn’t work so I had to keep going to the front desk to help me get into the room. The refrigerator was moldy and didn’t work, the microwave didn’t work. The staff was nice enough, that is why I gave it a 1.
Bodde här 1 natt i november 2023
Svar från Jose 29 nov. 2023
Dear Guest,Thank you for sharing your feedback with us. We appreciate your kind words about our staff and apologize for any inconveniences you experienced. Rest assured, we are actively addressing the issues you mentioned to enhance our guests' overall experience. Your input is valuable, and we hope to welcome you again for an improved stay!

6/10 Okej

Glenise

Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Where do I start? Well the plugs in room were not strong enough for my charging base because they were cracked, no light bulbs, tub made me 2nd guess a shower. I didn't receive towels until my last night i had to buy towels at dollar store for the week. I bought cleaning supplies also because housekeeping never showed up. The staff was nice but if i spend my money at least make sure i have sheets changed after 2days. It really could use some painting and deep cleaning in rooms but hey you get what you pay for. It was very quiet tho and i felt safe staying here.
Bodde här 5 nätter i november 2023
Svar från Jose 28 nov. 2023
Dear Guest,Thank you for taking the time to share your feedback. We appreciate your kind words about our staff and the peaceful atmosphere. We apologize for any inconveniences you experienced, and we'll certainly address the issues you mentioned to enhance the overall guest experience. Your insights are valuable, and we hope to have the opportunity to exceed your expectations in the future!

10/10 Fantastiskt

ABDIFATAH

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Good employers
Bodde här 1 natt i november 2023
Svar från Jose 24 nov. 2023
Dear Guest,Thank you for acknowledging our commitment to being good employers! Your positive feedback encourages us to continue fostering a supportive workplace.We appreciate your kind words and look forward to welcoming you back soon!

6/10 Okej

Abdinasir

Is 2 star hotel nothing more
Bodde här 2 nätter i november 2023
Svar från Jose 24 nov. 2023
Dear Guest,We appreciate your feedback and understand your perspective. We're committed to continual improvement and would love to hear more about how we can enhance your experience. Our goal is to exceed expectations, and your insights help us strive for excellence.