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Recensioner av Fairfield Inn & Suites by Marriott South Bend Mishawaka

2.5 out of 5
Fairfield Inn & Suites by Marriott South Bend Mishawaka
425 W University Dr, Mishawaka, IN

Recensioner

8,2

Väldigt bra

10 - Fantastiskt i betyg. 152 av 373 recensioner" "
8 - Bra i betyg. 146 av 373 recensioner" "
6 - Okej i betyg. 36 av 373 recensioner" "
4 - Dåligt i betyg. 21 av 373 recensioner" "
2 - Väldigt dåligt i betyg. 18 av 373 recensioner" "

8,8/10

Renlighet

8,6/10

Personal och service

7,0/10

Bekvämligheter

8,2/10

Boendets skick och faciliteter

7,6/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Nancy

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Very clean and super nice staff!
Bodde här 1 natt i april 2024
Svar från Karen Bollerud 17 apr. 2024
Thank you for your feedback

10/10 Fantastiskt

Rose

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great stay
Bodde här 1 natt i mars 2024
Svar från Karen Bollerud 17 apr. 2024
Thank you for your feedback

8/10 Bra

Nancy

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Location is great, it is in a good shopping area, plenty of restaurants.
Bodde här 3 nätter i mars 2024
Svar från Karen Bollerud 17 apr. 2024
Thank you for your feedback

10/10 Fantastiskt

Jim

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Good Stay
Bodde här 1 natt i februari 2024
Svar från Karen Bollerud 17 apr. 2024
Thank you for your feedback

6/10 Okej

Verifierad resenär

Reste med familjen
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
The check in employee on 2/20/24 was very kind, attentive and very helpful! The continental breakfast lady was RUDE! She sat at a table in front of the TV ignoring me when I asked what was in the silver skillet that was closed, I didn’t know if I could open it or she was in the process of cooking something. When she did finally give me the time of day she made a hand motion that I was bothering her. A few minutes later I asked if one of the coffee carafes were decaf, she said she’d make some decaf if I wanted it, twenty minutes later still no decaf made while she sat watching TV. She then finally made it I waited smitten minutes and never told me it was ready, my husband said he thinks she brought it out, the large coffee thermos wasn’t put together, I couldn’t draw the coffee out, at this time she was sitting in a different chair with her back to the counters, the desk clerk was facing the counter, I said to her something is wrong with the thermos, she ignored me and said to her coworker, the desk clerk, something about me needing help with the coffee, he hit up to help me. By this time I had to go back to my room and was walking out with a yogurt, she told the desk clerk I was taking food out of the area, he told me to put it back, that I couldn’t take food out of the area, then she said under her breath, there’s sign’s everywhere….very rude!!!!! Not sure why I couldn’t take a yogurt out when they sell chips and pop and found remnants of that all over the hotel floors.
Bodde här 1 natt i februari 2024
Svar från Karen Bollerud 17 apr. 2024
Thank you for your feedback

10/10 Fantastiskt

Mary

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Clean clean room. Great price
Bodde här 1 natt i februari 2024

6/10 Okej

Bryan

Reste med familjen
Gillade: Personal och service
Gillade inte: Renlighet
Bodde här 2 nätter i januari 2024

10/10 Fantastiskt

Christopher

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2024

8/10 Bra

Miriam Xochitl

Bodde här 1 natt i december 2023

10/10 Fantastiskt

Therese

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Staff is good. Have stayed here several times on Way to Wisconsin
Bodde här 1 natt i november 2023
Svar från SP 6 dec. 2023
Thank you so much for the comment, we look forward to seeing you again!

6/10 Okej

Lori

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Have stayed at many Fairfield Nn and suites. Checked into room….someone had been sleeping in bed! 😳 Went to front desk…got a new room. Just a stop in our journey….slept…ate breakfast and left. The place needs some TLC!
Bodde här 1 natt i oktober 2023

8/10 Bra

Michael

Gillade: Renlighet och personal och service
Bodde här 2 nätter i september 2023

2/10 Väldigt dåligt

Allison

Reste med sin partner
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Widows fogged up as drove up. Reception area small and over crowded. Was put in the middle of families with children competing in a sport near by. The families allowed to over run the Inn all in the hallways up and down looking at things on doors hanging out in small hallway and outside our room. Also over crowding in small pool. Hot tub not functioning. Odor in our room.
Bodde här 1 natt i juli 2023

4/10 Dåligt

kim, south bend

Gillade inte: Boendets skick och faciliteter
When you book for 3 nights, there should be 3 washcloths and 3 coffee packets. There were 2 and I had to find someone to get more, and the desk seemed to only be staffed until late afternoon. They were nice enough when they looked up from their phones. Ants in the room, trash in the parking lot, un-trimmed tree branches scraped my car, toilet had gross stain inside the bowl. It was quiet enough, decent mattress, good fridge. Will not stay here again.
Bodde här 3 nätter i juli 2023

10/10 Fantastiskt

Katherine

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
The staff was very helpful and friendly would stay there again
Bodde här 1 natt i juli 2023

6/10 Okej

Amy

Bodde här 1 natt i juli 2023

4/10 Dåligt

Michael

Gillade: Renlighet och boendets skick och faciliteter
Bodde här 1 natt i juli 2023

6/10 Okej

Linda

Reste med familjen
Gillade: Renlighet och personal och service
Clean but Not Great
The room was clean and spacious, but unfortunately we didnt sleep well. Our refrigerator and AC unit were not functioning. When we arrived the AC was set to 60, but the room was very warm and humid, and stayed that way our whole stay. The hotel was fully booked, so we couldn't switch rooms. Our blackout curtains only covered half of the window, so all of the light from the parking lot came through, making our room very bright all night. Those issues combined with a lack of noise barrier made for a sleepless night. We could hear everything above and beside us. The staff was friendly, and the hotel was clean, but it wasn't the best night's sleep. We will not stay here again.
Bodde här 1 natt i juli 2023

6/10 Okej

Renee

Reste med familjen
Gillade inte: Boendets skick och faciliteter
But run down but could see they had replaced carpet. The room kinda had an old smell and the amenities were lacking- no hand soap or tissues
Bodde här 1 natt i juli 2023

8/10 Bra

Philip

Gillade: Renlighet, personal och service och boendets skick och faciliteter
One night stay/d a y tripping
Pool not working or available..laundry not working.. Did get in a small workout in..no gym towels available.. Great check in staff with good humor and food and casino recommendations.
Bodde här 1 natt i juli 2023

10/10 Fantastiskt

Daniel

Affärsresenär
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i juni 2023

10/10 Fantastiskt

Gayla

Bodde här 1 natt i juni 2023

6/10 Okej

Susan

Reste med familjen
Gillade: Personal och service
Ok
Staff VERY friendly and attentive. The elevator is super old - inspection expired earlier this month and seems “sketchy”. Hallways are dark and outdated. The room was fine, but creaky floors.
Bodde här 2 nätter i maj 2023

10/10 Fantastiskt

Janet

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
The staff was exceptional ! Accommodating the various needs of 7 people !
Bodde här 4 nätter i maj 2023

8/10 Bra

Carol

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very friendly staff

10/10 Fantastiskt

Victoria

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff was exceptional! The room was very nice and clean! Loved this hotel!
Bodde här 1 natt i april 2023

2/10 Väldigt dåligt

Jennifer

Reste med familjen
Gillade inte: Personal och service och boendets skick och faciliteter
DOUBLE CHARGED
We booked our stay through expedia. The front desk clerk charged my credit card TWICE!! It led to an overdraft fee from my bank! I called the 800 number and they apologized and said that I would get the money back, however that does not recoop the over draft charge from my bank!! This is very upsetting.
Bodde här 2 nätter i mars 2023

10/10 Fantastiskt

David

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The pool water temp was very nice, warmer than most hotels. Hot tub was out of order but pool temp made up for that. Bathroom light needed to be replaced but I’m sure that will be taken care of
Bodde här 1 natt i januari 2023

10/10 Fantastiskt

Erin

Bodde här 1 natt i november 2022

4/10 Dåligt

Jim

Gillade: Personal och service
Gillade inte: Renlighet och bekvämligheter
Very disappointing the hot tub was out of order. No mention of it on the site. Looked like it had been down for awhile. There was a distinct mildew odor in our room. Did a search for a hotel specifically with a whirlpool hot tub. Didn't seem like hotel that should get 4.1 star rating.
Svar från em 3 nov. 2022
Thank you so much for your feedback and I do apologize for your experience as we are working very hard to fix all issues mentioned and do hope you will give us another chance in the future.

8/10 Bra

Shameka

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was clean and located close to everything. I didn't like that the receptionist "mistakenly" gave another guest a key to my room. She told him the wrong room number. He walked in as we were in the bed. The manager did compensate us but that was a very scary situation.
Bodde här 3 nätter i oktober 2022
Svar från ev 1 nov. 2022
Thank you for your feedback we do appreciate it. We will work very hard at correcting our mistakes so they do not happen in the future. We do hope that you will stay with us again.

8/10 Bra

Anthony

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Friendly staff member - near Whole Foods
Bodde här 1 natt i oktober 2022
Svar från ev 1 nov. 2022
Thank you for your feedback we do appreciate you taking the time to let us know how we are doing.

10/10 Fantastiskt

Kiara

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
It was very nice & clean.
Bodde här 1 natt i september 2022
Svar från ev 1 nov. 2022
Thank you for your feedback we do appreciate you taking the time to let us know how we are doing!

4/10 Dåligt

Cassie

Affärsresenär
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
We prepaid for the room. Upon entering the room we experienced an overwhelming smell of urine. We went to the front desk, and they had no more room available. We had to go stay at another hotel. We are trying to get a refund at this time.
Bodde här 1 natt i september 2022
Svar från ev 1 nov. 2022
I apologize for your experience and thank you for your feedback. We will address all issues mentioned so that we can make your next stay the best stay!

2/10 Väldigt dåligt

Marc

Bodde här 2 nätter i september 2022
Svar från ev 1 nov. 2022
Thank you for your feedback we use all feedback to make your experience a great one we will be sure to do all we can to fix any issues you had.

8/10 Bra

marguerite

Gillade: Renlighet, personal och service och bekvämligheter
The wallpaper was peeling on the third floor.
Bodde här 1 natt i augusti 2022

10/10 Fantastiskt

Patric

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Friendly night staff. Gentleman was quite helpful
Bodde här 1 natt i augusti 2022

10/10 Fantastiskt

Cheryl

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice area close to shopping and restaurants. Friendly staff- good breakfast included
Bodde här 1 natt i augusti 2022

6/10 Okej

Deborah

Reste med familjen
Gillade inte: Boendets skick och faciliteter
Ok, I was disappointed. It did not meet my expectations. I’m picky I like things super clean! We stayed 4 nites total! No, none, zero housekeeping! They informed us during check in that they’re wouldn’t be any cleaning…. If u needed towels just stop by the front desk…. Well, we managed ok but I do think the motels/hotels are using the “Covid” crap as a excuse for no housekeeping. The breakfast was good 😋 The pool 🏊‍♀️ was closed. Scheduled to open the next day but, never did at all. The bathrooms were smelly (like pee) they were dated with wallpaper peeling…. (Who puts wallpaper in the bathrooms anyway!) We we’re down to one roll of toilet paper when we left ( again no housekeeping) Huge stain on the curtains when u closed them at nite. No toothpaste, no makeup remover packets….. it was just average of below. We booked with Expedia and the reviews were all so good with a 4 1/2 star ⭐️ But if u go to the website it’s a 2 star hotel! I like at least a 3 star ⭐️ or above! I guess u get what u pay for. But it was misleading! We won’t stay again at this place, would NOT recommend to anyone unless you’re ok with mediocre. That’s my 2 cents! I do plan to let Expedia know of their deceit.
Bodde här 4 nätter i augusti 2022

10/10 Fantastiskt

Shannon

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Good place to stay!
Clean hotel and great customer service. Zero issues!
Bodde här 2 nätter i juli 2022

10/10 Fantastiskt

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
The room was a nice size (king suite) and the bed was comfortable. The front desk and breakfast staff were very cordial, and the breakfast was very good.
Bodde här 3 nätter i juli 2022

10/10 Fantastiskt

Gloria

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff was friendly and professional. Check in was quick and seamless. All promised amenities were functional.
Bodde här 1 natt i juni 2022

8/10 Bra

Yin

Reste med familjen
Gillade: Renlighet och boendets skick och faciliteter
The front desk was not staffed when we arrived in late afternoon, we waited and said hello several times but no one showed up. I knocked on the manager’s door and a woman came out to check us in. Later I wanted another blanket as it’s cold at night, no one was at the front desk to serve customers. I never had this experience with Marriott hotels.
Bodde här 1 natt i juni 2022

10/10 Fantastiskt

Marie A

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very nice place to stay. Nice location
Bodde här 1 natt i mars 2022

10/10 Fantastiskt

Sumana

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Our stay was very comfortable and exceeded expectations. We were concerned by some negative reviews. However, the room was clean, bed was comfortable, breakfast was great and hotel staff were extremely polite and helpful.
Bodde här 1 natt i mars 2022

10/10 Fantastiskt

Ella

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very nice and wonderful beds!
Bodde här 1 natt i mars 2022

8/10 Bra

Thomas

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The young man at the front desk was spectacular. We liked our first day so much we came back the next night on our return to stay with them.
Bodde här 1 natt i januari 2022

10/10 Fantastiskt

Michelle

Affärsresenär, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very helpful staff! Very accommodating for our large sports group. Water heater went out during our stay and fixed fast without interrupting our stay.
Bodde här 2 nätter i december 2021

8/10 Bra

sharolyn

Reste med familjen
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Gillade inte: Renlighet
The bedside table had not been cleaned. Looked like someone spilled a drink on it. Needed a wet cloth to clean off whatever was left on top.
Bodde här 1 natt i december 2021

8/10 Bra

Sondia

Bodde här 1 natt i november 2021