Dear Guest,Warm greetings from all the team at Muthu – Nayali Beach Hotel and Spa !!.On behalf of the management of Muthu _ Nayali Beach Hotel and Spa, I would like to thank you for staying with us.At Muthu- Nayali Beach Hotel and Spa we strive to ensure that every guest is provided with the best possible service and attention. We are committed to making a difference every day, continually getting better to keep us the best.It was therefore very disappointing that you experienced a number of problems during your stay. As result of our shortcomings as during your recent stay with us, I have personally informed our department heads in order to ensure that other guests do not experience a similar situation. There is no excuse for the annoyance caused to you and again I am very sorry.Personally I wish to stress that we are very grateful for your support and for informing us of what happened and as such I hope that you will not hesitate to call me should you require assistance with anything. I hope you will give us another chance to prove you, that what you have experienced during your recent stay is not our normal service levels at Muthu - Nayali Beach Hotel and Spa. Whenever you are planning to pay stay with us we would be happy to connect yourself with self by that we can do the best for your comfortable stay with us.In the meantime, once again, may I extend my sincere apologies to you and once again thank you for your understanding.Thank you,

Dear Roy,We would like to express our sincere thanks for choosing our hotel for your stay, and we want you to know that the time you have taken to share your accommodation experience is extremely valuable for us. We are happy to learn that your stay was comfortable and enjoyable. We hope to welcome you again soon.Kind RegardsLeah LetoluoFront Office Manager

Dear Guest,Greetings from Muthu – Nayali Beach Hotel and Spa !!!It was a pleasure having you stay with us at Muthu – Nayali Beach Hotel and Spa !!We thank you for sparing your valuable time to evaluate our product and services.We are happy to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction.Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service.We look forward to the pleasure of your continued visits and assure you of our best attention at all times.Thank you,Kind Regards,Vinay KrishnaGeneral Manager

Dear Guest,Greetings from Muthu Nayali Beach Hotel and Spa !!!It was a pleasure having you stay with us at Muthu Nayali Beach Hotel and Spa !!We thank you for sparing your valuable time to evaluate our product and services.We are happy to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction.Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service.We look forward to the pleasure of your continued visits and assure you of our best attention at all times.Thank you,Kind Regards,Vinay KrishnaGeneral Manager

Dear Guest,Greetings from Muthu Nayali Beach Hotel and Spa !!!It was a pleasure having you stay with us at Muthu Nayali Beach Hotel and Spa !!We thank you for sparing your valuable time to evaluate our product and services.We are happy to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction.Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service.We look forward to the pleasure of your continued visits and assure you of our best attention at all times.Thank you,Kind Regards,Vinay KrishnaGeneral Manager

Dear Guest,Greetings from Muthu Nayali Beach Hotel and Spa !!!It was a pleasure having you stay with us at Muthu Nayali Beach Hotel and Spa !!We thank you for sparing your valuable time to evaluate our product and services.We are happy to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. whereas we are in process to do renovation of Property in coming months.Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service.We look forward to the pleasure of your continued visits and assure you of our best attention at all times.Thank you,Kind Regards,Vinay KrishnaGeneral Manager

Dear Guest,Greetings from Muthu – Nayali Beach Hotel and Spa !!!It was a pleasure having you stay with us at Muthu – Nayali Beach Hotel and Spa !!We thank you for sparing your valuable time to evaluate our product and services.We are happy to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction.Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service.We look forward to the pleasure of your continued visits and assure you of our best attention at all times.Thank you,Kind Regards,Vinay KrishnaGeneral Manager

Dear Guest,Warm greetings from all the team at Muthu – Nayali Beach Hotel and Spa !!.On behalf of the management of Muthu Nayali Beach Hotel and Spa, I would like to thank you for staying with us.At Muthu- Nayali Beach Hotel and Spa we strive to ensure that every guest is provided with the best possible service and attention. We are committed to making a difference every day, continually getting better to keep us the best.It was therefore very disappointing that you experienced a number of problems during your stay. We are in process to do Hotel renovation phase by phase which will be starting from coming months..As result of our shortcomings as during your recent stay with us, I have personally informed our department heads in order to ensure that other guests do not experience a similar situation. There is no excuse for the annoyance caused to you and again I am very sorry.Personally I wish to stress that we are very grateful for your support and for informing us of what happened and as such I hope that you will not hesitate to call me should you require assistance with anything. I hope you will give us another chance to prove you, that what you have experienced during your recent stay is not our normal service levels at Muthu - Nayali Beach Hotel and Spa. Whenever you are planning to pay stay with us we would be happy to connect yourself with self by that we can do the best for your comfortable stay with us.In the meantime, once again, may I extend my sincere apologies to you and once again thank you for your understanding.Thank you,Vinay KrishnaGeneral Manager

Dear Guest,Warm greetings from all the team at Muthu – Nayali Beach Hotel and Spa !!.On behalf of the management of Muthu Nayali Beach Hotel and Spa, I would like to thank you for staying with us.At Muthu- Nayali Beach Hotel and Spa we strive to ensure that every guest is provided with the best possible service and attention. We are committed to making a difference every day, continually getting better to keep us the best.It was therefore very disappointing that you experienced a number of problems during your stay. For Iron board we received too many requests at the time and though we served but it got delayed as it was occupied by other guest, we have taken note of the same and working towards to avoid such situations in future. As result of our shortcomings as during your recent stay with us, I have personally informed our department heads in order to ensure that other guests do not experience a similar situation. There is no excuse for the annoyance caused to you and again I am very sorry.Personally I wish to stress that we are very grateful for your support and for informing us of what happened and as such I hope that you will not hesitate to call me should you require assistance with anything. I hope you will give us another chance to prove you, that what you have experienced during your recent stay is not our normal service levels at Muthu - Nayali Beach Hotel and Spa. Whenever you are planning to pay stay with us we would be happy to connect yourself with self by that we can do the best for your comfortable stay with us.In the meantime, once again, may I extend my sincere apologies to you and once again thank you for your understanding.Thank you,Vinay KrishnaGeneral Manager

Dear Guest,Greetings from Muthu – Nayali Beach Hotel and Spa !!!It was a pleasure having you stay with us at Muthu – Nayali Beach Hotel and Spa !!We thank you for sparing your valuable time to evaluate our product and services.We are happy to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction.Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service.We look forward to the pleasure of your continued visits and assure you of our best attention at all times.Thank you,Kind Regards,Vinay KrishnaGeneral Manager

Dear Guest,Warm greetings from all the team at Muthu – Nayali Beach Hotel and Spa !!.On behalf of the management of Muthu Nayali Beach Hotel and Spa, I would like to thank you for staying with us.At Muthu- Nayali Beach Hotel and Spa we strive to ensure that every guest is provided with the best possible service and attention. We are committed to making a difference every day, continually getting better to keep us the best.It was therefore very disappointing that you experienced a number of problems during your stay. As result of our shortcomings as during your recent stay with us, I have personally informed our department heads in order to ensure that other guests do not experience a similar situation. There is no excuse for the annoyance caused to you and again I am very sorry.Personally I wish to stress that we are very grateful for your support and for informing us of what happened and as such I hope that you will not hesitate to call me should you require assistance with anything. I hope you will give us another chance to prove you, that what you have experienced during your recent stay is not our normal service levels at Muthu - Nayali Beach Hotel and Spa. Whenever you are planning to pay stay with us we would be happy to connect yourself with self by that we can do the best for your comfortable stay with us.In the meantime, once again, may I extend my sincere apologies to you and once again thank you for your understanding.Thank you,Vinay KrishnaGeneral Manager

Dear Guest,Greetings from Muthu – Nayali Beach Hotel and Spa !!!It was a pleasure having you stay with us at Muthu – Nayali Beach Hotel and Spa !!We thank you for sparing your valuable time to evaluate our product and services.We are happy to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction.Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service.We look forward to the pleasure of your continued visits and assure you of our best attention at all times.Thank you,Kind Regards,Vinay KrishnaGeneral Manager

Dear Guest,Greetings from Muthu – Nayali Beach Hotel and Spa !!!It was a pleasure having you stay with us at Muthu – Nayali Beach Hotel and Spa !!We thank you for sparing your valuable time to evaluate our product and services.We are happy to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction.Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service.We look forward to the pleasure of your continued visits and assure you of our best attention at all times.Thank you,Kind Regards,Vinay KrishnaGeneral Manager

Dear Guest,Warm greetings from all the team at Muthu – Nayali Beach Hotel and Spa !!.On behalf of the management of Muthu Nayali Beach Hotel and Spa, I would like to thank you for staying with us.At Muthu- Nayali Beach Hotel and Spa we strive to ensure that every guest is provided with the best possible service and attention. We are committed to making a difference every day, continually getting better to keep us the best.It was therefore very disappointing that you experienced a number of problems during your stay. We are in process to do renovation of Property in coming months.As result of our shortcomings as during your recent stay with us, I have personally informed our department heads in order to ensure that other guests do not experience a similar situation. There is no excuse for the annoyance caused to you and again I am very sorry.Personally I wish to stress that we are very grateful for your support and for informing us of what happened and as such I hope that you will not hesitate to call me should you require assistance with anything. I hope you will give us another chance to prove you, that what you have experienced during your recent stay is not our normal service levels at Muthu - Nayali Beach Hotel and Spa. Whenever you are planning to pay stay with us we would be happy to connect yourself with self by that we can do the best for your comfortable stay with us.In the meantime, once again, may I extend my sincere apologies to you and once again thank you for your understanding.Thank you,Vinay KrishnaGeneral Manager

Dear Guest,Warm greetings from all the team at Muthu – Nayali Beach Hotel and Spa !!.On behalf of the management of Muthu Nayali Beach Hotel and Spa, I would like to thank you for staying with us.At Muthu- Nayali Beach Hotel and Spa we strive to ensure that every guest is provided with the best possible service and attention. We are committed to making a difference every day, continually getting better to keep us the best.It was therefore very disappointing that you experienced a number of problems during your stay. We are in process to do the renovation of rooms, whereas We have taken serious note of your feedback.As result of our shortcomings as during your recent stay with us, I have personally informed our department heads in order to ensure that other guests do not experience a similar situation. There is no excuse for the annoyance caused to you and again I am very sorry.Personally I wish to stress that we are very grateful for your support and for informing us of what happened and as such I hope that you will not hesitate to call me should you require assistance with anything. I hope you will give us another chance to prove you, that what you have experienced during your recent stay is not our normal service levels at Muthu - Nayali Beach Hotel and Spa. Whenever you are planning to pay stay with us we would be happy to connect yourself with self by that we can do the best for your comfortable stay with us.In the meantime, once again, may I extend my sincere apologies to you and once again thank you for your understanding.Thank you,General Manager

Dear Guest,Greetings from Muthu – Nayali Beach Hotel and Spa !!!It was a pleasure having you stay with us at Muthu – Nayali Beach Hotel and Spa !!We thank you for sparing your valuable time to evaluate our product and services.We are happy to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction.Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service.We look forward to the pleasure of your continued visits and assure you of our best attention at all times.Thank you,Kind Regards,Vinay KrishnaGeneral Manager

Dear Guest,Warm greetings from all the team at Muthu – Nayali Beach Hotel and Spa !!.On behalf of the management of Muthu Nayali Beach Hotel and Spa, I would like to thank you for staying with us.At Muthu- Nayali Beach Hotel and Spa we strive to ensure that every guest is provided with the best possible service and attention. We are committed to making a difference every day, continually getting better to keep us the best.It was therefore very disappointing that you experienced a number of problems during your stay. As result of our shortcomings as during your recent stay with us, I have personally informed our department heads in order to ensure that other guests do not experience a similar situation. There is no excuse for the annoyance caused to you and again I am very sorry.Personally I wish to stress that we are very grateful for your support and for informing us of what happened and as such I hope that you will not hesitate to call me should you require assistance with anything. I hope you will give us another chance to prove you, that what you have experienced during your recent stay is not our normal service levels at Muthu - Nayali Beach Hotel and Spa. Whenever you are planning to pay stay with us we would be happy to connect yourself with self by that we can do the best for your comfortable stay with us.In the meantime, once again, may I extend my sincere apologies to you and once again thank you for your understanding.Thank you,Vinay KrishnaGeneral Manager

Dear Guest,Greetings from Muthu – Nayali Beach Hotel and Spa !!!It was a pleasure having you stay with us at Muthu – Nayali Beach Hotel and Spa !!We thank you for sparing your valuable time to evaluate our product and services.We are happy to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction.Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service.We look forward to the pleasure of your continued visits and assure you of our best attention at all times.Thank you,Kind Regards,General Manager

Dear Guest,Greetings from Muthu – Nayali Beach Hotel and Spa !!!It was a pleasure having you stay with us at Muthu – Nayali Beach Hotel and Spa !!We thank you for sparing your valuable time to evaluate our product and services.We are happy to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction.Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service.We look forward to the pleasure of your continued visits and assure you of our best attention at all times.Thank you,Kind Regards,Vinay KrishnaGeneral Manager

Dear Guest,Greetings from Muthu – Nayali Beach Hotel and Spa !!!It was a pleasure having you stay with us at Muthu – Nayali Beach Hotel and Spa !!We thank you for sparing your valuable time to evaluate our product and services.We are happy to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction.Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service.We look forward to the pleasure of your continued visits and assure you of our best attention at all times.Thank you,Kind Regards,Vinay KrishnaGeneral Manager

Dear Guest,Greetings from Muthu – Nayali Beach Hotel and Spa !!!It was a pleasure having you stay with us at Muthu – Nayali Beach Hotel and Spa !!We thank you for sparing your valuable time to evaluate our product and services.We are happy to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction.Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service.We look forward to the pleasure of your continued visits and assure you of our best attention at all times.Thank you,Kind Regards,

Dear Guest,Good Morning !!We are glad to know that you had comfortable and enjoyable stay with us, We are committed to provide best services to our guest.Once again thanking you for using are services and looking forward see you here soon in future...Thanks and Regards

Dear Guest,Thank you for sharing your wonderful experience with us. We are thrilled to hear that you enjoyed the colonial charm of our hotel, great food, and excellent service provided by our team members. It's always a pleasure to know that our guests had a memorable stay with us and felt well taken care of throughout their time here. We appreciate your recommendation, and we hope to welcome you back soon for another unforgettable stay.Kind Regards

Dear Simon,Thank you for sharing your feedback with us. We are delighted to hear that you had a very relaxing stay with us and enjoyed the range of facilities available at a good price. We are sorry to hear that the bathroom did not fully meet your expectations and we will take this on board to make improvements in the future.We are thrilled that you enjoyed the direct access to the beach and hope that you took advantage of it during your stay.We hope to have the pleasure of welcoming you back to our hotel in the near future.Thank you again for your valued feedback.Kind RegardsLeah LetoluoFront Office Manager

Dear MikalynWe are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.

Dear Bashir,Thank you for choosing to stay with Muthu Nyali Beach Hotel. We are sorry to hear that you did not have a pleasant stay with us due to the status of the bathroom, your point is taken into serious consideration, hope you will give us another chance to prove that we can serve you better.Kind regardsCaren OgolaReservations Executive

Dear Cornelius,Let us thank you for recommending Muthu Nyali Beach Hotel and Spa after the experience you had with us! We are proud that our Gym, pool, and beautiful beach contributed to your positive experience. We hope to have the chance to welcome you back in the nearest future.Kind Regards,Leah LetoluoFront Office Manager

Dear DavidThank you for staying at Nyali Sun Africa Beach Hotel Spa. We would like to offer our gratitude for your kind review of our property. It is our pleasure to know that you have a pleasant stay with us. Appreciate your comments and we have shared your feedback with our entire team; it is a motivation for us to keep on improving. We certainly cannot wait to welcome you back soon.Kind Regards,Leah LetoluoFront Office Manager

Dear Juma,Thank you for staying in Nyali Sun Africa Beach Hotel Spa and sharing your positive rating. We are delighted to hear that you enjoyed your stay and that our food was a positive part in your experience. We would love to have the chance to welcome you back in Mombasa for another stay.With Kind Regards,Leah LetoluoFront Office Manager

Dear Mohamed,We are sorry to read your comments about the negative experiences you had during your stay. Your evaluation has been shared with our hotel management, our department managers and our entire team. As Nyali Sun Africa Beach Hotel Spa team, we would like to inform you that we will continue to provide the best service for the satisfaction of our valued guests, and we will be happy to see you again in our hotel in order to meet your expectations on your next trip.Best regards,Leah LetoluoFront Office Manager

Dear Imran, Thank you for choosing to visit Nyali Sun Africa Beach Hotel Spa. However, it was with concern to note that you were not 100% satisfied with your experience here. Hope you could give us another opportunity in future to welcome you back and prove that we can serve you better. With kind regards, Leah Letoluo Front Office Manager

Dear Lyndah,First and foremost we would like to thank you for choosing Nyali Sun Africa Beach Hotel Spa for your stay. It's great to hear that you were happy with our rooms. On the other hand, we are concerned to note that you weren't fully satisfied with the mosquito nets. We have taken into consideration your comments and have shared these with my colleagues. Your input is being taken into serious consideration and reviewed with our team. Wish you could give us another opportunity to welcome you back and prove that we can serve you better.With Kind Regards,Leah LetoluoFront Office Manager

Dear Mary,Thank you very much for choosing to stay at Nyali Sun Africa Beach Hotel Spa, although it was with concern to note that you were not satisfied with your experience. The rating you have posted is taken into serious consideration. Hope you could give us another opportunity to welcome you back and prove that we can serve you better.With sincere regards,Leah LetoluoFront Office Manager

Dear Michael,Thank you for taking the time to share your review following your recent stay at Nyali Sun Africa Beach Hotel Spa. I was sorry to learn that you had experienced issues at our hotel which we are already working on now with our colleagues. Please accept my sincere apologies for the disappointment and I hope you will give us the opportunity to welcome you again in the future. Best regards,Leah LetoluoFront Manager

Dear Tina,Thank you for choosing to stay at Nyali Sun Africa Beach Hotel Spa and for bringing your review to our attention. It is with great concern to note that your stay wasn't perfect due to your room. Your input is being taken into serious consideration and reviewed with our team. Wish you could give us another opportunity to welcome you back and prove that we can serve you better.Best Regards,Leah LetoluoFront Office Manager

Dear Jaquiline,Thank you for choosing to stay at Nyali Sun Africa Beach Hotel Spa and for bringing your review to our attention. First of all, we would like to thank you for your positive comments about our our staff. It is with concern that we find out that you weren't fully satisfied with the bathroom. Your feedback is very much appreciated and has been communicated to the relevant departments. All your remarks are taken into consideration to improve our hotel. We wish you could give us another chance to win you back.Kind Regards,Leah LetoluoFront Office Manager

Dear ROUSSETOS,Thank you for taking the time to share your review following your recent stay at Nyali Sun Africa Beach Hotel Spa. I was sorry to learn that you had experienced issues at our hotel which we are already working on now with our colleagues. Please accept my sincere apologies for the disappointment and I hope you will give us the opportunity to welcome you again in the future. Best regards,Leah LetoluoFront Office Manager

Dear Peter A,Thank you for choosing to stay at Nyali Sun Africa Beach Hotel Spa and for posting your review. We have taken into consideration your comments and have shared these with my colleagues. Hope you could give us another opportunity in the future to welcome you back.With sincere regards,Leah LetoluoFront Office Manager

Dear Mohammed,Thank you very much for choosing to stay at Nyali Sun Africa Beach Hotel Spa, although it was with concern to note that you were not satisfied with your experience. The rating you have posted is taken into serious consideration. Hope you could give us another opportunity to welcome you back and prove that we can serve you better.With Best Regards,Leah LetoluoFront Office Manager

Dear Callum,Thank you very much for choosing to stay at Nyali Sun Africa Beach Hotel Spa, although it was with concern to note that you were not satisfied with your experience. The rating you have posted is taken into serious consideration. Hope you could give us another opportunity to welcome you back and prove that we can serve you better.With Kind Regards,Leah LetoluoFront Office Manager

Dear Hirut,Let us thank you for recommending Nyali Sun Africa Beach Hotel Spa after the experience you had with us! We are delighted to hear that you had a positive experience and that you enjoyed the speed of our service and the uniqueness of the view. Our team would like to express our gratitude for your positive comments and we would love to have the chance to welcome you back in the nearest future.Kind Regards,Leah LetoluoFront Office Manager

Dear John,First and foremost we would like to thank you for choosing Nyali Sun Africa Beach Hotel Spa for your stay. We are delighted to hear that you had a positive experience and that you enjoyed the flavor of our food. Once again, thank you for your excellent review and we look forward to welcoming you again.Kind Regards,Leah LetoluoFront Office Manager

Dear Melanie,Let us thank you for recommending Nyali Sun Africa Beach Hotel Spa after the experience you had with us! It's a pleasure to hear that you enjoyed the attentiveness of our staff and the accessibility of our location. Our team would like to express our gratitude for your positive comments and we would love to have the chance to welcome you back in the nearest future.Kind Regards,Leah LetoluoFront Office Manager