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Recensioner av Best Western Monticello

2.5 out of 5
Best Western Monticello
16 Raceway Rd, Monticello, NY

Recensioner

8,0

Väldigt bra

10 - Fantastiskt i betyg. 349 av 932 recensioner" "
8 - Bra i betyg. 325 av 932 recensioner" "
6 - Okej i betyg. 144 av 932 recensioner" "
4 - Dåligt i betyg. 70 av 932 recensioner" "
2 - Väldigt dåligt i betyg. 44 av 932 recensioner" "

8,0/10

Renlighet

8,4/10

Personal och service

7,6/10

Bekvämligheter

7,6/10

Boendets skick och faciliteter

7,8/10

Hållbarhet

Recensioner

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i oktober 2017

10/10 Fantastiskt

William C

Gillade: Renlighet, personal och service och bekvämligheter
It was a very nice experience
Bodde här 3 nätter i maj 2024
Svar från Best Western 14 maj 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Fantastiskt

Sherri

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very nice
Bodde här 3 nätter i maj 2024
Svar från Best Western 8 maj 2024
Hi Sherri,Thank you for the positive feedback. Please know we appreciate your business.

10/10 Fantastiskt

Sherri

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i maj 2024
Svar från Best Western 6 maj 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

2/10 Väldigt dåligt

SCOTTY

Reste i grupp
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Booked a month in advance by mistake wro g location . When i called within 24 hrs to cancel tbey said no refunds! When i asked for a credit they said no credit! The man on the phone was rude and disrespectful. When i tried to make him understand my side he hung up . When i called back tjey hung up again. I will never ever use a best western again and i will let the world know Beware of the best Western in Monticello. Terrible!!!
Bodde här 1 natt i april 2024
Svar från Best Western 4 maj 2024
Thank you for bringing this to our attention. We regret any inconvenience you experienced with your reservation. We understand the frustration, however, as you booked through a third-party platform, our ability to cancel or modify reservations is subject to their policies, which often include restrictions on changes or cancellations. We apologize for any confusion and appreciate your understanding in this matter.

8/10 Bra

Monte, Greeen Bay

Reste med sin partner
Gillade: Renlighet och bekvämligheter
Ok for the price. Very tiny bathroom.
Bodde här 1 natt i maj 2024
Svar från Best Western 3 maj 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

4/10 Dåligt

Riccardi

Affärsresenär, Reste med sin partner
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
There was hair in the shower. The carpet in the hallway smells a lot. The hotel is very poorly maintain.
Bodde här 1 natt i april 2024
Svar från Best Western 1 maj 2024
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

4/10 Dåligt

Riccardi

Affärsresenär, Reste med sin partner
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
There was hair in the shower. The carpet in the hallway smells horribly. That's a very poorly maintain hotel.
Bodde här 1 natt i april 2024
Svar från Best Western 1 maj 2024
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 Fantastiskt

Ron

Reste i grupp
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Friendly Interior clean , property outside old looking like the town
Bodde här 1 natt i april 2024
Svar från Best Western 1 maj 2024
Hello,Thank you for choosing to stay with us, we hope to see you back again

10/10 Fantastiskt

Alyssa

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Best Western 2 maj 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Fantastiskt

Jan

Gillade: Renlighet och personal och service
Our check-in was great. We were warmly welcomed by Kat. Our room was spacious and clean. The bed was comfortable and we know that breakfast was offered. Because we were visiting family, we actually came in late to sleep and left early to rejoin our family. We would have no issues booking this hotel again.
Bodde här 1 natt i april 2024
Svar från Best Western 1 maj 2024
Hello,Thank you for choosing to stay with us, we hope to see you back again

8/10 Bra

Nathaniel

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Friendly staff and quiet, will come back again.
Bodde här 3 nätter i april 2024
Svar från Best Western 30 apr. 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

2/10 Väldigt dåligt

danjuma

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i april 2024
Svar från Best Western 29 apr. 2024
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

8/10 Bra

Virginia

Reste med familjen, Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
It was a pleasant stay. The breakfast was very good. Lots of choices🙂
Bodde här 2 nätter i april 2024
Svar från Best Western 29 apr. 2024
Hello,Thank you for choosing to stay with us, we hope to see you back again!

10/10 Fantastiskt

Patrick, Scotia

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice Indoor Pool, but no lights on in the room. (I should have asked) everything was fine.
Bodde här 1 natt i april 2024
Svar från Best Western 23 apr. 2024
Hi Patrick,Thank you for staying with us and providing great feedback. We do have lights in the pool room, rest assured we will make sure they are kept on.Thank you!

6/10 Okej

Tanner

Gillade: Renlighet och personal och service
Bodde här 1 natt i april 2024
Svar från Best Western 23 apr. 2024
Tanner,Thank you for choosing to stay with us, we appreciate the review.

10/10 Fantastiskt

Irina

Gillade: Renlighet
Very good my checking
Bodde här 1 natt i april 2024
Svar från Best Western 9 apr. 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Fantastiskt

Norman

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
I would stay at this property again
Bodde här 1 natt i februari 2024
Svar från -Best Western 2 apr. 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Fantastiskt

Cynthia

Affärsresenär, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This hotel was surprising for an area that is rather depressed. It's close to a Highway 17 exit, but far enough away that there was no highway noise. The owners of the property have taken excellent care of it and have upgraded all the rooms with new bathrooms, new furnishings, etc. I'd definitely recommend it to anyone traveling in the area and will visit again.
Bodde här 2 nätter i mars 2024
Svar från Best Western 20 mars 2024
Hi Cynthia,Thank you for choosing to stay with us, we appreciate the great review you left for us! Hope to see you back soon!

10/10 Fantastiskt

RICHARD, Bethel

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
A
Bodde här 1 natt i mars 2024
Svar från Best Western 17 mars 2024
Thank you, we hope to see you again.

10/10 Fantastiskt

Ronalda

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från Best Western 6 mars 2024
Hello,Thank you for choosing to stay with us at Best Western. We hope to see you back in the future.

8/10 Bra

Nikki, Duarte

Reste med familj och småbarn
Gillade: Renlighet och boendets skick och faciliteter
We did not get our room cleaned for two days even when the tag on the front door asked for service. Our toilet waa small and very low, but perfect for our 6 year old. We stayed there before and I dont recall the same. Maybe some rooms vary
Bodde här 4 nätter i februari 2024
Svar från Best Western 22 feb. 2024
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 Fantastiskt

Stephen

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Loved the Italian restaurant next door!
Bodde här 1 natt i februari 2024
Svar från Best Western 14 feb. 2024
Hi Stephen,Thank you for staying with us. We look forward to you staying with us again!

8/10 Bra

Kathryn

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The hotel is not 5 star by traditional standard but given the area it is 6 star. Good accommodation near Monticello has been a long time coming and this hotel has been there through the duration with clean rooms and many options!
Bodde här 1 natt i januari 2024
Svar från Best Western 27 jan. 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 Bra

Diane

Reste med familjen
Gillade: Renlighet, personal och service och rummets bekvämlighet
Bw Monticello
The room was very clean! Property is an older hotel and a tad earworn. Staff was very friendly and welcoming, clearly trying their best to make us feel welcome. Nearby restaurant and diners were very good. Area is one we would like to explore more.
Bodde här 2 nätter i januari 2024
Svar från Best Western 23 jan. 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Fantastiskt

Juliana

Bodde här 1 natt i januari 2024
Svar från Best Western 7 feb. 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

4/10 Dåligt

John, Honolulu

Bodde här 1 natt i december 2023
Svar från Best Western 30 jan. 2024
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 Fantastiskt

Craig

Bodde här 2 nätter i december 2023
Svar från Best Western 8 jan. 2024
Thank you for your review. We are glad that you had a great stay with us. We look forward to serving you, again.

10/10 Fantastiskt

Anthony

Reste med sin partner
Our room was spacious and with an unexpected balcony. The noise level was quite low which allowed for a good night’s sleep. Breakfast was one of the better ones we have experienced. Staff was very friendly and efficient. Restaurant next door was good. Short distance to Bethel Woods. All around a great experience!
Bodde här 2 nätter i december 2023
Svar från Best Western 8 jan. 2024
Thank you for your review. We are glad that you had a great stay with us. We look forward to serving you, again.

10/10 Fantastiskt

Kevin

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Good alternative. About a 6 min drive from Resorts Worlds Casino. A good economical option when its a holiday and casino rates are sky high.
Bodde här 1 natt i december 2023
Svar från Best Western 2 jan. 2024
Thank you for your review. We are glad that you had a great stay with us. We look forward to serving you, again.

8/10 Bra

Abdelkrim

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Good place
Bodde här 2 nätter i december 2023
Svar från Best Western 30 dec. 2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Fantastiskt

Cathleen

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Just a little get away for my husband and I.
Bodde här 1 natt i december 2023
Svar från Grace 29 dec. 2023
Thank you for your review. We are glad that you had a great stay with us. We look forward to serving you, again.

10/10 Fantastiskt

Tara

Reste med familj och småbarn, Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i december 2023
Svar från Best Western 24 dec. 2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 Bra

Charles

Bodde här 1 natt i december 2023
Svar från Best Western 19 dec. 2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Fantastiskt

Romelia

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff were very helpful, warm and friendly. The room was very clean and neat and the bed was super comfortable. We really we had more time there and we will definitely book our next stay with Best Western.
Bodde här 1 natt i december 2023
Svar från Best Western Manager 14 dec. 2023
Hi Romelia,Thank you for taking the time to share your feedback with us. We appreciate the great review and look forward to serving you in the future.

10/10 Fantastiskt

Maria

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i november 2023
Svar från Best Western 5 dec. 2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Fantastiskt

Cassandra

Bodde här 1 natt i november 2023
Svar från Best Western 19 dec. 2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

6/10 Okej

Anne

Gillade: Renlighet och personal och service
Gillade inte: Bekvämligheter
Bodde här 1 natt i november 2023
Svar från Best Western 19 dec. 2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Fantastiskt

nancy, no. easton

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very nice place
Bodde här 2 nätter i november 2023
Svar från Best Western 17 nov. 2023
Hi Nancy,Thank you for staying with us at best Western. We hope to see you back in the future.

10/10 Fantastiskt

Carmen

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i november 2023
Svar från Best Western 14 nov. 2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

6/10 Okej

Ben

Gillade: Renlighet och boendets skick och faciliteter
Gillade inte: Personal och service
I arrived at 2:30 am. They told me I could have a late checkout of 12 pm. The housekeepers woke me up at 9 by knocking on the door to see if I was there. Around 10 they woke me up by being loud in the hallway. At 11 am the front desk called me to check if I was still in the room. This was frustrating. But the room was nice and spacious.
Bodde här 1 natt i november 2023
Svar från Best Western 14 nov. 2023
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 Fantastiskt

Laurie

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I really enjoyed the service. Its nice to feel warm and welcomed and have conversation. Im unsure who was working the day i came but if i was able id give her 5 starts!!
Bodde här 1 natt i oktober 2023
Svar från Best Western 31 okt. 2023
Thank you for your feedback.

10/10 Fantastiskt

ANA

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The room was modern, updated, and very clean. Stayed here instead of resorts world, and would stay here again. Italian and diner, food nearby and walkable. Great stay.
Bodde här 1 natt i oktober 2023
Svar från Best Western 31 okt. 2023
Thank you for your feedback.

10/10 Fantastiskt

Marie

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i oktober 2023
Svar från Best Western 31 okt. 2023
Thank you for your feedback.

6/10 Okej

Eileen

Reste i grupp
Gillade: Renlighet och personal och service
Property could use an update. Staff was great. Unfortunetly the noise levels were too high. Children screaming. Unable to relax.
Bodde här 1 natt i oktober 2023
Svar från Best Western 30 okt. 2023
Thank you for your feedback.

10/10 Fantastiskt

Alberto, Lodi

Gillade: Personal och service och boendets skick och faciliteter
Bodde här 2 nätter i oktober 2023
Svar från Best Western 31 okt. 2023
Thank you for your feedback.

10/10 Fantastiskt

Jonathan, Clinton

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The room was nice. The shower a little small, but adequate. Everything was clean. The front desk receptionist was very nice.
Bodde här 1 natt i oktober 2023
Svar från -Best Western 24 okt. 2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

6/10 Okej

David

Professional staff. Adequate accommodations
Bodde här 1 natt i oktober 2023
Svar från Best Western 17 okt. 2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Fantastiskt

Luzviminda

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i oktober 2023
Svar från Best Western 15 okt. 2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Fantastiskt

Kim

Gillade: Renlighet, personal och service och boendets skick och faciliteter
This property had an easy check-in experience. The area had excellent outdoor lighting. The room were clean, comfortable beds and shower pressure was great
Bodde här 1 natt i oktober 2023
Svar från Best Western 15 okt. 2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.