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Recensioner av Best Western Plus Brandywine Inn & Suites

2.5 out of 5
Best Western Plus Brandywine Inn & Suites
304 S 6th Street, Monticello, IN

Recensioner

8,4

Väldigt bra

10 - Fantastiskt i betyg. 218 av 472 recensioner" "
8 - Bra i betyg. 167 av 472 recensioner" "
6 - Okej i betyg. 50 av 472 recensioner" "
4 - Dåligt i betyg. 21 av 472 recensioner" "
2 - Väldigt dåligt i betyg. 16 av 472 recensioner" "

8,4/10

Renlighet

8,6/10

Personal och service

8,6/10

Bekvämligheter

8,4/10

Boendets skick och faciliteter

8,0/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Erica

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I was surprised on how clean the pool area was
Bodde här 1 natt i maj 2024
Svar från GM 27 maj 2024
Thank you for staying with us.

10/10 Fantastiskt

Kevin

Reste med familj och småbarn
Gillade: Personal och service och bekvämligheter
Great
Bodde här 1 natt i maj 2024
Svar från GM 27 maj 2024
Thank you for staying with us.

2/10 Väldigt dåligt

Urenwa

Affärsresenär, Reste med familjen
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
0/10 customer service from Expedia’s side of things and hotel as well. Book somewhere else
Bodde här 2 nätter i maj 2024
Svar från GM 20 maj 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Fantastiskt

Laura, Merrillville

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Walk in shower
Bodde här 1 natt i maj 2024
Svar från GM 13 maj 2024
THANK YOU FOR STAYING WITH US

10/10 Fantastiskt

Kevin

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Very nice room! I mean a VERY nice room!
Bodde här 1 natt i maj 2024
Svar från GM 20 maj 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

8/10 Bra

TERRY, Mooresville

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Nice facilities, but amenities closed at 10pm ,shortly after arriving on a Saturday night. Little disappointing
Bodde här 1 natt i april 2024
Svar från GM 22 apr. 2024
Thank you for staying with us.

8/10 Bra

Kevin

Reste med familjen
Gillade: Renlighet, personal och service och bekvämligheter
This is the only hotel in Monticello. Decent hotel if the new owners can maintain the upkeep. Only time will tell...
Bodde här 1 natt i april 2024
Svar från GM 15 apr. 2024
Thank you for staying with us.

10/10 Fantastiskt

Matthew

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från GM 11 apr. 2024
Thank you for staying with us.

8/10 Bra

Maya

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från GM 9 apr. 2024
Thank you for staying with us.

6/10 Okej

Bonnie

Reste med familjen
Gillade: Personal och service
The room was clean and quiet.The pool was old, pool area floor paint was peeling, and the pool had way too much chlorine, our eyes were burning!
Bodde här 1 natt i april 2024
Svar från GM 9 apr. 2024
Thank you for staying with us.

8/10 Bra

Marc, McHenry

Gillade: Personal och service och boendets skick och faciliteter
Liked the fitness center; Location was close to dining establishments
Bodde här 1 natt i februari 2024
Svar från GM 26 feb. 2024
Thank you for staying with us

8/10 Bra

Alan

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Comfortable
Bodde här 2 nätter i februari 2024
Svar från GM 12 feb. 2024
Thank you for staying with us

8/10 Bra

Stan

Affärsresenär
Gillade: Renlighet, personal och service och rummets bekvämlighet
Bodde här 1 natt i februari 2024
Svar från GM 9 feb. 2024
Thank you for staying with us

10/10 Fantastiskt

Ashley

Reste med familjen
Gillade: Renlighet, personal och service och rummets bekvämlighet
A nice weekend get away.
My trip overall was very nice. The front desk let me check in about an hour and half early. They were friendly to me my entire stay and extremely courteous. The room I had was a king. It was very spacious. One of the remotes to the tvs did not work. Which was okay I used the controls on the side of the TV. The bed was very nice. I slept very well on it. I find most beds in hotels too firm for my liking. The bathroom left for some improvements. I think the towels could be replaced they looked to be on their last leg. The shower made some weird high pitched noise. And overall the room was just very tight. Breakfast was very good. And for being a Sunday it was perfect. The eggs were delicious and so was the bacon. My son really liked the juice and cereal selection. I think overall there is some room for improvements but for the price it’s very nice. I would stay here again in the future.
Bodde här 1 natt i januari 2024
Svar från GM 29 jan. 2024
Thank you for staying with us

10/10 Fantastiskt

Patrick

Gillade: Renlighet och bekvämligheter
Just felt like home
Bodde här 1 natt i januari 2024
Svar från GM 23 jan. 2024
Thank you for staying with us

10/10 Fantastiskt

Lawrence

Gillade: Renlighet, personal och service och boendets skick och faciliteter
I liked that it was in a small town. No bustle or fanfare. Was an excellent hotel.
Bodde här 1 natt i december 2023
Svar från GM 26 feb. 2024
Thank you for staying with us

6/10 Okej

ANDREW

Reste med familj och småbarn
Gillade inte: Renlighet och personal och service
My pull out couch sheet had a bid stain on it. There wasn’t enough pillows and when asked they said they were out but hotel wasn’t full. Not very clean.
Bodde här 1 natt i januari 2024
Svar från GM 26 feb. 2024
Thank you for staying with us

8/10 Bra

Elijah

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2024
Svar från GM 26 feb. 2024
Thank you for staying with us

6/10 Okej

Michael

Gillade: Renlighet
Well i paid more online through expedia then i would have if i would of just went to the establishment. The hole point for me was to save money not spend extra
Bodde här 2 nätter i december 2023
Svar från GM 31 dec. 2023
Thank you for staying with us.

10/10 Fantastiskt

Jane

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Very friendly staff and clean. The whole property smelled fresh. And the Christmas decorations were great.
Svar från GM 6 dec. 2023
Thank you for staying with us.

10/10 Fantastiskt

Michael

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Very enjoyable!
Rooms were very clean and comfortable. Breakfast was very good. Nice little town nearby. Great facilities including a huge gym with lots of workout equipment. Front desk associates were very nice and very helpful. Very enjoyable stay!
Bodde här 2 nätter i oktober 2023
Svar från GM 18 okt. 2023
Thanks for staying with us. We appreciate your feedback.

4/10 Dåligt

Jason

Gillade inte: Boendets skick och faciliteter och rummets bekvämlighet
Not so Plus
The hotel room was spacious and check in was easy. Staff was friendly and responsive. Unfortunately, the next morning we had no hot water for a shower. The hot tub was out of service the entire time we stayed at Brandywine. This hotel didn't earn the title of a Best Western Plus in my book.
Bodde här 3 nätter i oktober 2023
Svar från GM 18 okt. 2023
Thanks for staying with us. We appreciate your feedback.

8/10 Bra

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i oktober 2023
Svar från AJ 16 okt. 2023
Thank you for staying with us.

10/10 Fantastiskt

Dominique

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
The property was thoughtfully appointed, staff was kind and it has an amazing gym!
Bodde här 2 nätter i oktober 2023
Svar från AJ 16 okt. 2023
Thank you for staying with us.

8/10 Bra

Jennifer

Reste med sin partner
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
The room was ok, but we really like the workout center and the breakfast. Also, the front desk staff were very friendly and helpful.
Bodde här 2 nätter i oktober 2023
Svar från AJ 16 okt. 2023
Thank you for staying with us.

8/10 Bra

Tricia

Gillade inte: Boendets skick och faciliteter
Very dated. Mold in caulk all around tub.
Bodde här 2 nätter i september 2023
Svar från T 17 sep. 2023
Happy to hear we're modern! We're sorry to hear about your experience, but fortunately we can assure you that it wasn't mold but the caulk becoming slightly worn. Again we're sorry for the worry and thank you for staying with us at Best Western Plus.

10/10 Fantastiskt

Vanessa

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff throughout this hotel were very courteous and friendly. The breakfast was good.
Bodde här 1 natt i september 2023
Svar från T 17 sep. 2023
Thank you for this review. We hope you enjoyed your stay and to see you again soon!

10/10 Fantastiskt

Bria

Great hotel
Great hotel beautiful and clean room too.
Bodde här 1 natt i september 2023
Svar från AJ 6 sep. 2023
Thank you for staying with us.

4/10 Dåligt

Terry

Reste med sin partner
Gillade inte: Boendets skick och faciliteter
Breakfast was fabulous - always is. But the bathroom in our room was dirty, shower had hair in it - lots of hair, drain didn’t work in shower (probably full of hair) cold water faucet on sink was broke and spun 360 degrees. Grout was moldy.
Bodde här 1 natt i september 2023
Svar från GM 5 sep. 2023
Thank you

6/10 Okej

Sonia

Reste med familjen
We wanted a late checkout, but there was no one at the service desk or anyone answering the phone. At 11:00 am, housekeeping was at the door. I wouldn’t stay here, the only good part is the pool and hot tub.
Bodde här 1 natt i september 2023
Svar från GM 5 sep. 2023
Thank you

8/10 Bra

Basavaraj

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Good stay
Bodde här 1 natt i augusti 2023
Svar från GM 21 aug. 2023
Thank you for staying with us.

10/10 Fantastiskt

Crystal

Bodde här 2 nätter i juli 2023
Svar från AJ 7 sep. 2023
Thank you for staying with us.

10/10 Fantastiskt

laura

Reste med familjen
Gillade: Renlighet och personal och service
The hotel was clean, comfortable and convenient. It exceeded our expectations!!
Bodde här 2 nätter i augusti 2023
Svar från GM 16 aug. 2023
Thank you for staying with us.

8/10 Bra

Kendra

Reste med familjen
Gillade: Renlighet och personal och service
Hotel could use updates.
Bodde här 1 natt i augusti 2023
Svar från GM 16 aug. 2023
Thank you for staying with us.

6/10 Okej

Ridge

Reste med familj och småbarn, Reste med familjen
Gillade inte: Renlighet
Our room was not as clean as I would expect. Lots of flaws. Needs a make over. The hot tub was not hot. Breakfast was as good as most hotels. Over all i expected a lot more for $239 for a 1 night stay.
Bodde här 1 natt i augusti 2023
Svar från GM 14 aug. 2023
THANK YOU FOR STAYING WITH US.

10/10 Fantastiskt

Beca

Bodde här 1 natt i augusti 2023
Svar från GM 28 aug. 2023
Thank you for staying with us.

10/10 Fantastiskt

Tammy

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i juli 2023
Svar från GM 5 aug. 2023
thank you for staying with us

8/10 Bra

Pablo

Bodde här 1 natt i juli 2023
Svar från AJ 31 juli 2023
THANK YOU FOR STAYING WITH US

8/10 Bra

David

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Very nice Hotel
Hotel was very nice. real friendly and helpful employees. Would recommend to friends and family.
Bodde här 1 natt i juli 2023
Svar från T 23 juli 2023
Thank you for the kind review! We hope to see you and your family soon. Thank you for choosing Best Western Plus, Monticello, IN.

10/10 Fantastiskt

Jennifer

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Loved it!
Loved staying here! The room was comfortble and clean, kid-friendly, fitness room was great as well! The only thing i didnt like was at exactly 10am the staff started putting up breakfast, and there was still food and people in the dining room. Otherthan that, i highly reccomend this place!
Bodde här 2 nätter i juli 2023
Svar från T 22 juli 2023
Thank you for the wonderful review and our apologies. Our staff may have been too eager and that is not a problem guests will continue to see. We hope to see you again soon! Thank you!

8/10 Bra

Michelle

Reste med familjen
Gillade: Renlighet, personal och service och rummets bekvämlighet
Bodde här 1 natt i juli 2023
Svar från GM 21 juli 2023
Thank you for staying with us.

10/10 Fantastiskt

Susan

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i juli 2023
Svar från GM 18 juli 2023
Thank you for staying with us.

4/10 Dåligt

Tom

Reste med sin partner
Very disappointed we stay every year and this was the worst.
Bodde här 3 nätter i juli 2023
Svar från GM 18 juli 2023
Thank you for staying with us.

8/10 Bra

David

Gillade: Renlighet och boendets skick och faciliteter
Bodde här 1 natt i juli 2023
Svar från GM 18 juli 2023
Thank you for staying with us.

8/10 Bra

Leon

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i juli 2023
Svar från GM 14 juli 2023
thank you

10/10 Fantastiskt

scarlett

Gillade: Renlighet, personal och service och rummets bekvämlighet
Bodde här 1 natt i juli 2023
Svar från GM 13 juli 2023
Thank you for staying with us.

8/10 Bra

Pauline

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Clean, good amenities, friendly staff. Was a bit outdated and the breakfast wasn't very good.
Bodde här 1 natt i juli 2023
Svar från GM 13 juli 2023
Thank you for staying with us.

8/10 Bra

Charles

Reste med familjen
Very nice and clean
Bodde här 2 nätter i juli 2023
Svar från AJ 8 juli 2023
Thank you for staying with us.

8/10 Bra

Mendee

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Good Location
Customer service was great. I needed to have some papers printed out, and they were more than happy to help me with that. It's not an updated hotel, but it is comfortable. The pool and jacuzzi were nice. They also have a sauna, which unfortunately, I did not have time to use, but that's a great amenity to have at a hotel. Breakfast was fine, as long as you stick to waffles. However, as we were leaving an inspector from the health department was there, due to a complaint from an employee stating that the hotel was using expired yogurt, and also making food at midnight to serve at breakfast. Needless to say, I'm glad I didn't eat the yogurt, but I would stay there again, if in the area.
Bodde här 2 nätter i juli 2023
Svar från AJ 8 juli 2023
Thank you for staying with us.

2/10 Väldigt dåligt

IRIS, Chicago

Gillade inte: Renlighet och boendets skick och faciliteter
My room was dirty upon arrival and throughout the entire stay, sink was clogged and tub/ shower unusable and no one made any accommodations to fix the problem. They referred me to Expedia stating because I booked through them and there were no more of the room category that I had available.
Bodde här 2 nätter i juli 2023
Svar från AJ 8 juli 2023
Thank you for staying with us.