Hotell i Mortsel

"Nöjd och glad "

"Very loud noise from window both from traffic and wind Very nice manager Mathieu made up for the inconvenience. "

"Vårt rum hade fönster mot en bygge där arbetet börjades kl 06.30 varje morgon. Så mycket oljud att det gick inte sova. Man skulle kanske tycka att trevligt att få rena handdukar varje dag men inte hållbart. Fantastisk frukost. Bra läge mitt i Gamla Staden. "

"Det var lugn och ro området med bra promenera väg och bussen direkt till flygplats"

"Arrived 1:20AM with an already paid hotel reservation (300€), when arriving hotel is OVERBOOKED and NO room available! Being told they have booked me at a nearby hotel and taxi will arrive in 5-10min…. NO took 20min for taxi to arrive (with 20+ cabs available one floor down). Was told new hotel was 5min away… NO hotel was 10min away. When arriving to the new hotel… NO reservation had been done by the Sheraton Brussels Airport hotel!!!! During our 20min wait I asked for a bottle of water and was told… NO you have to pay for it!!! Stay away from this hotel, they blame everything and everyone apart from them self. "

"The hotel is really nice and clean. Services are good, even though sometimes it feels the employees cannot decide or tell unless asked on things. For example, be careful if you have a car higher than 1.85 m. It will not fit their underground garage. Then you have to ask where you can park and they recommend you something. Nonetheless, the other parking is not for free (included in the room price) and I personally did not get any compensation back. One other thing I was not told about, was that if you hangout "Do not clean my room" on your door, starting with the 2nd day of doing that, you will get a 5 Euro voucher to use at the hotels bar/restaurant. But be careful as the "Do not disturb" sign will not do that as in my case. Stayed 5 nights, they only cleaned my room once as I wanted, but never got a voucher as I always had the "do not disturb" sign on the door. My work colleagues had the "do not clean" and got 2 or 3 vouchers. The views from the room are nice as long as you are at least at floor 4 or 5. Beds are comfortable, but the armchair and "sofa" beside the bed, even though good looking, not as comfortable. Smart TV in the room that you can "stream" your phone to, which is nice to watch your TV series from Netflix or Disney+. Really well placed hotel as well with lots of activities to do around and lot s of places to eat or drink beer. Then, within 5-10 minutes drive you are on the highway towards anyplace. The room is enough for 1 family with 1 child or 2 very small."

"Förvirrande att resa med bil då det endast gick att parkera i parkeringshuset. Hade också förväntat oss att se en stor upplyst skylt på själva byggnaden men det fanns bara över dörren. Passar troligen mycket bra om man reser med kommunala medel. Men i övrigt var allt toppen förutom lite väl hårda sängar."

"Nytt consept för mig. Lite krånglit med alla elektroniska funktioner men det löste sig. Toppen med det som fanns att tillgå, både mat och dryck i receptionen. "