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Recensioner av Grand Hyatt Mumbai Hotel and Serviced Apartments

5 out of 5
Grand Hyatt Mumbai Hotel and Serviced Apartments
Bandra Kurla Complex vicinity, Off Western Express Highway, Vakola, Mumbai, Maharashtra

Recensioner

8,8

Fantastiskt

10 - Fantastiskt i betyg. 622 av 1001 recensioner" "
8 - Bra i betyg. 238 av 1001 recensioner" "
6 - Okej i betyg. 72 av 1001 recensioner" "
4 - Dåligt i betyg. 35 av 1001 recensioner" "
2 - Väldigt dåligt i betyg. 34 av 1001 recensioner" "

9,2/10

Renlighet

9,0/10

Personal och service

8,8/10

Bekvämligheter

9,0/10

Boendets skick och faciliteter

8,4/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Alexander

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
An excellent hotel, within 30 min to the airport as well as businesses in Mumbai by car.
Bodde här 3 nätter i mars 2019
Svar från Hotel Management 23 mars 2019
Dear Guest Warm Greetings of the day Thank you for your appreciation and we are glad you had a comfortable stay with us. The team appreciates your kind words. Look forward to welcome you to Grand Hyatt Mumbai for many more enriching experiences

10/10 Fantastiskt

Anna

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 4 nätter i mars 2019
Svar från Hotel Management 15 mars 2019
Dear Guest Warm Greetings of the day Thank you for your appreciation and we are glad you had a comfortable stay with us. The team appreciates your kind words. Look forward to welcome you to Grand Hyatt Mumbai for many more enriching experiences

8/10 Bra

Nimitaben

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i januari 2019
Svar från Hotel Management 15 jan. 2019
Dear Guest Warm Greetings of the day Thank you for your appreciation and we are glad you had a comfortable stay with us. Look forward to welcome you to Grand Hyatt Mumbai for many more enriching experiences.

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Jättefint hotell med trevlig personal. Närområdet är ingen höjdare då man inte kan gå till fots någonstans utan måste åka bil. Hotellområde är fantastisk, rent, fräscht och bra seevice av personalen.
Bodde här 10 nätter i december 2018
Svar från Hotel Management 8 jan. 2019
Dear Guest Warm Greetings of the day Thank you for your appreciation and we are glad you had a comfortable stay with us. Look forward to welcome you to Grand Hyatt Mumbai for many more enriching experiences

10/10 Fantastiskt

Vishal

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i mars 2018
Svar från Hotel Management 19 mars 2018
Dear Guest Thank you for staying with us . We sincerely appreciate your kind appreciation and recommendation

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Rent,nära och bekvämt
Väldigt fint område lugnt och tyst. Hör inte mycket av stadens buller. Bra område i Santa Cruz nära till flygplatsen,

10/10 Fantastiskt

Hans, Uppsala

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Comfortable, but mind the wedding party season
I spent one week at the hotel during a business trip. The hotel fulfilled most of my requirements. Clean, friendly staff, working wifi, generous breakfast buffé and different restaurants offering a variety of good food. The hotel´s location close to the airports (international and domestic, including its pick-up service, was also an advantage. However, during my stay the hotel hosted a big noisy (read disco) wedding party in the basement that kept me (staying on the 5th floor) and probably half the hotel awake until 2 am one night. The hotel manager allowing this must have missed a part of the course "Basics for hotel management". The next night my colleague had to change rooms due to a noisy party. (I was not disturbed since I stayed in another part of the hotel.) Our understanding was that this was the same wedding party continuing on day 2.

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Very convenient
Luxury hotel with convenient location for business. Good service
Svar från Grand Hyatt Mumbai 28 jan. 2016
Thank you for your kind feedback and thoughtful appreciation. We are delighted to know that you enjoyed #LivingGrand with us. We look forward to welcoming you back again soon.

10/10 Fantastiskt

Jan-Olof, Norrköping Sweden

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Taste, refinenent & exellent service
Being adressed with name in the restaurant at all occasions tells a lot about the staff training. Arts and decoeations in lobby area showing taste and refinement.
Svar från Grand Hyatt Mumbai 20 jan. 2016
Many thanks for the kind appreciation and feedback , We are delighted to know that you enjoyed #LivingGrand with us. We look forward to welcoming you back soon.

6/10 Okej

Nikhilesh

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i maj 2024
Svar från Dietmar 13 maj 2024
Dear Guest,Thank you for your kind review. We are glad you had a great experience at our hotel. We look forward to your next visit soon.Warm Regards,Dietmar KielnhoferGeneral Manager, Grand Hyatt Mumbai Hotel and Residences

10/10 Fantastiskt

Small

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Such a lovely place to stay and feel like own place.
Bodde här 3 nätter i april 2024
Svar från Dietmar 7 maj 2024
Dear Guest, Thank you very much for taking out the time to post your lovely review.At Grand Hyatt Mumbai, we strive to ensure and deliver the best of services and create an experience for all our guests. It is wonderful to learn we were able to make your overall stay special at Grand Hyatt Mumbai. We are grateful for this compliment.Looking forward to welcoming you back very soon.Warm Regards,Dietmar Kielnhofer General Manager, Grand Hyatt Mumbai Hotel and Residences

10/10 Fantastiskt

Nureen

Gillade: Renlighet, personal och service och boendets skick och faciliteter
It was a nice place. Staff was super helpful
Bodde här 3 nätter i april 2024
Svar från Dietmar Kielnhofer 28 apr. 2024
Dear Guest,Thank you for your kind review. We are glad you had a great experience at our hotel. We look forward to your next visit soon.Warm Regards,Dietmar KielnhoferGeneral Manager, Grand Hyatt Mumbai Hotel and Residences

6/10 Okej

Rahul

Did not like it
Bodde här 3 nätter i april 2024
Svar från Dietmar Kielnhofer 28 apr. 2024
Dear Guest,Thank you for taking the time to share your feedback with us.We regret to learn that your stay was not up to your expectations and we would sincerely like to apologise for any inconvenience caused. Rest assured we will convey this to our team for better flow of services in future.We truly hope to have the chance to welcome you back again in order to ensure that your expectations will be exceeded.Warm Regards,Dietmar KielnhoferGeneral Manager, Grand Hyatt Mumbai Hotel and Residences

6/10 Okej

TV Raghunath

Reste med familj och småbarn, Affärsresenär
Gillade: Renlighet
Gillade inte: Personal och service och boendets skick och faciliteter
Ok
Bodde här 2 nätter i april 2024
Svar från Dietmar Kielnhofer 28 apr. 2024
Dear Guest,Thank you for taking the time to share your feedback with us.We regret to learn that your stay was not up to your expectations and we would sincerely like to apologise for any inconvenience caused. Rest assured we will convey this to our team for better flow of services in future.We truly hope to have the chance to welcome you back again in order to ensure that your expectations will be exceeded.Warm Regards,Dietmar KielnhoferGeneral Manager, Grand Hyatt Mumbai Hotel and Residences

10/10 Fantastiskt

Shalvi

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Clean, hospitable. Huge rooms. Very good staff. Very close to BKC.
Bodde här 2 nätter i april 2024
Svar från Dietmar Kielnhofer 28 apr. 2024
Dear Guest,Thank you for your kind review. We are glad you had a great experience at our hotel. We look forward to your next visit soon.Warm Regards,Dietmar KielnhoferGeneral Manager, Grand Hyatt Mumbai Hotel and Residences

10/10 Fantastiskt

Sandeep

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
What a fab stay I had with my team at The Grand Hyatt Hotel and Serviced Apartments. It was the best service I would have experienced - my sincere gratitude to the staff of The Grand Hyatt Hotel and Serviced Apartments. Loved the upgrades. Best wishes Sandeep
Bodde här 3 nätter i april 2024
Svar från Dietmar Kielnhofer 28 apr. 2024
Dear Guest,Thank you for your kind review. We are glad you had a great experience at our hotel. We look forward to your next visit soon.Warm Regards,Dietmar KielnhoferGeneral Manager, Grand Hyatt Mumbai Hotel and Residences

10/10 Fantastiskt

kishor

Bodde här 2 nätter i mars 2024
Svar från Dietmar Kielnhofer 28 apr. 2024
Dear Guest,Thank you for your kind review. We are glad you had a great experience at our hotel. We look forward to your next visit soon.Warm Regards,Dietmar KielnhoferGeneral Manager, Grand Hyatt Mumbai Hotel and Residences

10/10 Fantastiskt

HARI RAMA KOTI REDDY

Gillade: Renlighet
Bodde här 2 nätter i mars 2024
Svar från Dietmar Kielnhofer 28 apr. 2024
Dear Guest,Thank you for your kind review. We are glad you had a great experience at our hotel. We look forward to your next visit soon.Warm Regards,Dietmar KielnhoferGeneral Manager, Grand Hyatt Mumbai Hotel and Residences

6/10 Okej

Gajendran

Bodde här 2 nätter i mars 2024
Svar från Dietmar Kielnhofer 28 apr. 2024
Dear Guest,Thank you for your kind review. We are glad you had a great experience at our hotel. We look forward to your next visit soon.Warm Regards,Dietmar KielnhoferGeneral Manager, Grand Hyatt Mumbai Hotel and Residences

8/10 Bra

Harjinder, Port Coquitlam

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The breakfast buffet was amazing. Rooms were clean. Receptacles were out dated. USB connections were broken.
Bodde här 4 nätter i mars 2024
Svar från Dietmar Kielnhofer 28 apr. 2024
Dear Guest,Thank you for your kind review. We are glad you had a great experience at our hotel. We look forward to your next visit soon.Warm Regards,Dietmar KielnhoferGeneral Manager, Grand Hyatt Mumbai Hotel and Residences

8/10 Bra

Mr Pritam

Reste med sin partner
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Good location to get around but service and staff attention has started to lack a bit as have stayed in this Hotel many times
Bodde här 4 nätter i februari 2024
Svar från Dietmar Kielnhofer 28 apr. 2024
Dear Guest,Greetings of the dayWe love hearing that your stay at Grand Hyatt Mumbai was enjoyable! Thank you for taking the time to share your experience.Best RegardsDietmar KielnhoferGeneral Manager, Grand Hyatt Mumbai Hotel and Residences

6/10 Okej

Stephen

Gillade: Personal och service
Staff at this hotel are fantastic the food is very good but the first floor pool area was dirty they need to clean the area and pool everyday as other hotels.the club lounge is good but the rooms don’t have that fresh feel after being cleaned which you get at other 5star hotels.
Bodde här 6 nätter i februari 2024
Svar från Dietmar Kielnhofer 28 apr. 2024
Dear Guest,Thank you for taking the time to share your feedback with us.We regret to learn that your stay was not up to your expectations and we would sincerely like to apologise for any inconvenience caused. Rest assured we will convey this to our team for better flow of services in future.We truly hope to have the chance to welcome you back again in order to ensure that your expectations will be exceeded.Warm Regards,Dietmar KielnhoferGeneral Manager, Grand Hyatt Mumbai Hotel and Residences

10/10 Fantastiskt

Milliessa, New York

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great staff and wonderful clean hotel.
Bodde här 6 nätter i februari 2024
Svar från Dietmar Kielnhofer 28 apr. 2024
Dear Guest,Thank you for your kind review. We are glad you had a great experience at our hotel. We look forward to your next visit soon.Warm Regards,Dietmar KielnhoferGeneral Manager, Grand Hyatt Mumbai Hotel and Residences

10/10 Fantastiskt

Kiran

Gillade: Renlighet
Very good service
Bodde här 1 natt i februari 2024
Svar från Dietmar Kielnhofer 28 apr. 2024
Dear Guest,Greetings of the dayWe love hearing that your stay at Grand Hyatt Mumbai was enjoyable! Thank you for taking the time to share your experience.Best RegardsDietmar KielnhoferGeneral Manager, Grand Hyatt Mumbai Hotel and Residences

6/10 Okej

TAEKO

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 4 nätter i februari 2024
Svar från Dietmar Kielnhofer 28 apr. 2024
Dear Guest,Thank you for your kind review. We are glad you had a great experience at our hotel. We look forward to your next visit soon.Warm Regards,Dietmar KielnhoferGeneral Manager, Grand Hyatt Mumbai Hotel and Residences

10/10 Fantastiskt

Justin

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great location, Great Food ans good rooms
Bodde här 4 nätter i februari 2024
Svar från Dietmar Kielnhofer 28 apr. 2024
Dear Guest,Thank you for your kind review. We are glad you had a great experience at our hotel. We look forward to your next visit soon.Warm Regards,Dietmar KielnhoferGeneral Manager, Grand Hyatt Mumbai Hotel and Residences

8/10 Bra

Chetan

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Ok. Breakfast requesting any drinks too mutiple attempts. WiFi is super poor speed. Alot of mosiquos in area. Otherwise good
Bodde här 3 nätter i februari 2024
Svar från Dietmar Kielnhofer 14 feb. 2024
Dear Guest,Thank you for taking the time out to share this review with us.We regret to learn that your experience with Grand Hyatt Mumbai did not meet with your expectations. We are more concerned to read about the inconveniences you faced in regards to our services.We value every feedback that we receive from our guests and look at it as an opportunity to improve our hospitality and services and as such take them very seriously. We have made a note of your feedback and certainly will share the same with our Team to ensure a better hospitality experience as it holds a high value to us.On behalf of the entire team, we wish you well and look forward to host you back in our hotel with all good intentions of turning around your experience with us.Warm Regards,Dietmar Kielnhofer General Manager, Grand Hyatt Mumbai Hotel and Residences

2/10 Väldigt dåligt

Aslam

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i februari 2024
Svar från Dietmar Kielnhofer 14 feb. 2024
Dear Guest,Thank you for taking the time to share your feedback with us.We regret to learn that your stay was not up to your expectations and we would sincerely like to apologise for any inconvenience caused. Rest assured we will convey this to our team for better flow of services in future.We truly hope to have the chance to welcome you back again in order to ensure that your expectations will be exceeded.Warm Regards,Dietmar Kielnhofer General Manager, Grand Hyatt Mumbai Hotel and Residences

2/10 Väldigt dåligt

Aslam

Reste med familjen
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Wost stsy at this hotel in years. Garbage smell of rotting food in the hallway, totally run down rooms. Beds you can feel the springs. Bed sheets and duvet are totally used over the years and not replaced. Rooms are run down, furniture so old very uncomfortable to use. Airport pickup was confirmed and no.one was there to pick up. Disgusting and will never ever stay here
Bodde här 4 nätter i februari 2024
Svar från Dietmar Kielnhofer 14 feb. 2024
Dear Guest,Thank you for taking the time out to share this review with us.We regret to learn that your experience with Grand Hyatt Mumbai did not meet with your expectations. We are more concerned to read about the inconveniences you faced in regards to our services.We value every feedback that we receive from our guests and look at it as an opportunity to improve our hospitality and services and as such take them very seriously. We have made a note of your feedback and certainly will share the same with our Team to ensure a better hospitality experience as it holds a high value to us.On behalf of the entire team, we wish you well and look forward to host you back in our hotel with all good intentions of turning around your experience with us.Warm Regards,Dietmar Kielnhofer General Manager, Grand Hyatt Mumbai Hotel and Residences

8/10 Bra

Eshan

Gillade: Renlighet
Bodde här 6 nätter i februari 2024
Svar från Dietmar Kielnhofer 14 feb. 2024
Dear Guest, Thank you very much for taking out the time to post your lovely review.At Grand Hyatt Mumbai, we strive to ensure and deliver the best of services and create an experience for all our guests. It is wonderful to learn we were able to make your overall stay special at Grand Hyatt Mumbai. We are grateful for this compliment.Looking forward to welcoming you back very soon.Warm Regards,Dietmar Kielnhofer General Manager, Grand Hyatt Mumbai Hotel and Residences

2/10 Väldigt dåligt

Jigar

Gillade: Personal och service och bekvämligheter
It is a good property but the biggest problem is that it is full of mosquitos from the reception to the room.
Bodde här 6 nätter i februari 2024
Svar från Dietmar Kielnhofer 14 feb. 2024
Dear Guest,Thank you for taking the time out to share this review with us.We regret to learn that your experience with Grand Hyatt Mumbai did not meet with your expectations. We are more concerned to read about the inconveniences you faced in regards to our services.We value every feedback that we receive from our guests and look at it as an opportunity to improve our hospitality and services and as such take them very seriously. We have made a note of your feedback and certainly will share the same with our Team to ensure a better hospitality experience as it holds a high value to us.On behalf of the entire team, we wish you well and look forward to host you back in our hotel with all good intentions of turning around your experience with us.Warm Regards,Dietmar Kielnhofer General Manager, Grand Hyatt Mumbai Hotel and Residences

4/10 Dåligt

SONIA

Gillade: Personal och service
Gillade inte: Renlighet
Bodde här 1 natt i februari 2024
Svar från Dietmar Kielnhofer 14 feb. 2024
Dear Guest,Thank you for taking the time out to share this review with us.We regret to learn that your experience with Grand Hyatt Mumbai did not meet with your expectations. We are more concerned to read about the inconveniences you faced in regards to our services.We value every feedback that we receive from our guests and look at it as an opportunity to improve our hospitality and services and as such take them very seriously. We have made a note of your feedback and certainly will share the same with our Team to ensure a better hospitality experience as it holds a high value to us.On behalf of the entire team, we wish you well and look forward to host you back in our hotel with all good intentions of turning around your experience with us.Warm Regards,Dietmar Kielnhofer General Manager, Grand Hyatt Mumbai Hotel and Residences

10/10 Fantastiskt

Sameera

Reste med familjen
What an AMAZING hotel! We had a great stay and the staff were excellent. I don’t think we have stayed in a better hotel than this and we’ve travelled all over the world! Highly recommend and would definitely come back.
Bodde här 2 nätter i februari 2024
Svar från Dietmar Kielnhofer 14 feb. 2024
Dear Guest, Thank you very much for taking out the time to post your lovely review.At Grand Hyatt Mumbai, we strive to ensure and deliver the best of services and create an experience for all our guests. It is wonderful to learn we were able to make your overall stay special at Grand Hyatt Mumbai. We are grateful for this compliment.Looking forward to welcoming you back very soon.Warm Regards,Dietmar Kielnhofer General Manager, Grand Hyatt Mumbai Hotel and Residences

8/10 Bra

scandinavianbiogas

Gillade: Renlighet, personal och service och rummets bekvämlighet
Bodde här 3 nätter i januari 2024
Svar från Dietmar Kielnhofer 14 feb. 2024
Dear Guest, Thank you very much for taking out the time to post your lovely review.At Grand Hyatt Mumbai, we strive to ensure and deliver the best of services and create an experience for all our guests. It is wonderful to learn we were able to make your overall stay special at Grand Hyatt Mumbai. We are grateful for this compliment.Looking forward to welcoming you back very soon.Warm Regards,Dietmar Kielnhofer General Manager, Grand Hyatt Mumbai Hotel and Residences

8/10 Bra

Verifierad resenär

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Short Family Stay
Overall, our stay was comfortable. I had booked two rooms, it would have been ideal if they had given rooms next to each other. The service was exceptional. The rooms were clean and well presented and the buffet breakfast was delicious too. Would stay there again.
Bodde här 1 natt i januari 2024
Svar från Dietmar Kielnhofer 14 feb. 2024
Dear Guest, Thank you very much for taking out the time to post your lovely review.At Grand Hyatt Mumbai, we strive to ensure and deliver the best of services and create an experience for all our guests. It is wonderful to learn we were able to make your overall stay special at Grand Hyatt Mumbai. We are grateful for this compliment.Looking forward to welcoming you back very soon.Warm Regards,Dietmar Kielnhofer General Manager, Grand Hyatt Mumbai Hotel and Residences

8/10 Bra

vishal

Gillade: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
Nice stay.
The hotel is located in not so great neighbhorhood but the its very safe. The security is great. Overall comfort is great, only complaint we had was the mosquitoes in the lobby area and in the breakfast area. The staff is nice and very helpful.Buffett breakfast was great! The hotel is close from various places such as BKC and Bandra etc.
Bodde här 2 nätter i januari 2024
Svar från Dietmar Kielnhofer 14 feb. 2024
Dear Guest, Thank you very much for taking out the time to post your lovely review.At Grand Hyatt Mumbai, we strive to ensure and deliver the best of services and create an experience for all our guests. It is wonderful to learn we were able to make your overall stay special at Grand Hyatt Mumbai. We are grateful for this compliment.Looking forward to welcoming you back very soon.Warm Regards,Dietmar Kielnhofer General Manager, Grand Hyatt Mumbai Hotel and Residences

10/10 Fantastiskt

Shobha, MIDDLETOWN

Bodde här 2 nätter i januari 2024
Svar från Dietmar Kielnhofer 14 feb. 2024
Dear Guest, Thank you very much for taking out the time to post your lovely review.At Grand Hyatt Mumbai, we strive to ensure and deliver the best of services and create an experience for all our guests. It is wonderful to learn we were able to make your overall stay special at Grand Hyatt Mumbai. We are grateful for this compliment.Looking forward to welcoming you back very soon.Warm Regards,Dietmar Kielnhofer General Manager, Grand Hyatt Mumbai Hotel and Residences

2/10 Väldigt dåligt

Anish

Gillade inte: Personal och service och boendets skick och faciliteter
The Grand in Hyatt was lost, such a shame what has happened to this property. It just feels old inside. The hotel is infested with mosquitoes, contrary to what they say the issue has been ongoing for several months. I feel bad for the staff as they are trying their best but the place is just not up to the mark. It feels old, and you can see it just isn’t clean. The rooms were not well kept. It also has a musky smell. Please avoid at all cost until they make changes here.
Bodde här 2 nätter i januari 2024
Svar från Dietmar Kielnhofer 14 feb. 2024
Dear Guest,Thank you for taking the time out to share this review with us.We regret to learn that your experience with Grand Hyatt Mumbai did not meet with your expectations. We are more concerned to read about the inconveniences you faced in regards to our services.We value every feedback that we receive from our guests and look at it as an opportunity to improve our hospitality and services and as such take them very seriously. We have made a note of your feedback and certainly will share the same with our Team to ensure a better hospitality experience as it holds a high value to us.On behalf of the entire team, we wish you well and look forward to host you back in our hotel with all good intentions of turning around your experience with us.Warm Regards,Dietmar Kielnhofer General Manager, Grand Hyatt Mumbai Hotel and Residences

10/10 Fantastiskt

David

Bodde här 3 nätter i januari 2024
Svar från Dietmar Kielnhofer 14 feb. 2024
Dear Guest, Thank you very much for taking out the time to post your lovely review.At Grand Hyatt Mumbai, we strive to ensure and deliver the best of services and create an experience for all our guests. It is wonderful to learn we were able to make your overall stay special at Grand Hyatt Mumbai. We are grateful for this compliment.Looking forward to welcoming you back very soon.Warm Regards,Dietmar Kielnhofer General Manager, Grand Hyatt Mumbai Hotel and Residences

10/10 Fantastiskt

Tsewang

Bodde här 2 nätter i december 2023
Svar från Dietmar Kielnhofer 14 feb. 2024
Dear Guest, Thank you very much for taking out the time to post your lovely review.At Grand Hyatt Mumbai, we strive to ensure and deliver the best of services and create an experience for all our guests. It is wonderful to learn we were able to make your overall stay special at Grand Hyatt Mumbai. We are grateful for this compliment.Looking forward to welcoming you back very soon.Warm Regards,Dietmar Kielnhofer General Manager, Grand Hyatt Mumbai Hotel and Residences

10/10 Fantastiskt

Darren

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i december 2023
Svar från Dietmar Kielnhofer 14 feb. 2024
Dear Guest, Thank you very much for taking out the time to post your lovely review.At Grand Hyatt Mumbai, we strive to ensure and deliver the best of services and create an experience for all our guests. It is wonderful to learn we were able to make your overall stay special at Grand Hyatt Mumbai. We are grateful for this compliment.Looking forward to welcoming you back very soon.Warm Regards,Dietmar Kielnhofer General Manager, Grand Hyatt Mumbai Hotel and Residences

10/10 Fantastiskt

Guvinder

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 3 nätter i december 2023
Svar från Dietmar Kielnhofer 14 feb. 2024
Dear Guest, Thank you very much for taking out the time to post your lovely review.At Grand Hyatt Mumbai, we strive to ensure and deliver the best of services and create an experience for all our guests. It is wonderful to learn we were able to make your overall stay special at Grand Hyatt Mumbai. We are grateful for this compliment.Looking forward to welcoming you back very soon.Warm Regards,Dietmar Kielnhofer General Manager, Grand Hyatt Mumbai Hotel and Residences

10/10 Fantastiskt

Grama, Lynnwood

Bodde här 2 nätter i december 2023
Svar från Dietmar Kielnhofer 14 feb. 2024
Dear Guest, Thank you very much for taking out the time to post your lovely review.At Grand Hyatt Mumbai, we strive to ensure and deliver the best of services and create an experience for all our guests. It is wonderful to learn we were able to make your overall stay special at Grand Hyatt Mumbai. We are grateful for this compliment.Looking forward to welcoming you back very soon.Warm Regards,Dietmar Kielnhofer General Manager, Grand Hyatt Mumbai Hotel and Residences

8/10 Bra

Mohsinkhan

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staffand service👍
Bodde här 1 natt i december 2023
Svar från Dietmar Kielnhofer 28 apr. 2024
Dear Guest,Greetings of the dayWe love hearing that your stay at Grand Hyatt Mumbai was enjoyable! Thank you for taking the time to share your experience.Best RegardsDietmar KielnhoferGeneral Manager, Grand Hyatt Mumbai Hotel and Residences

2/10 Väldigt dåligt

William

Affärsresenär, Reste med sin partner
Gillade: Renlighet, personal och service och bekvämligheter
While the property was clean and modern, the air conditioning system laugh. My clothes covered in mold and me sick
Svar från Dietmar Kielnhofer 14 feb. 2024
Dear Guest,Thank you for taking the time out to share this review with us.We regret to learn that your experience with Grand Hyatt Mumbai did not meet with your expectations. We are more concerned to read about the inconveniences you faced in regards to our services.We value every feedback that we receive from our guests and look at it as an opportunity to improve our hospitality and services and as such take them very seriously. We have made a note of your feedback and certainly will share the same with our Team to ensure a better hospitality experience as it holds a high value to us.On behalf of the entire team, we wish you well and look forward to host you back in our hotel with all good intentions of turning around your experience with us.Warm Regards,Dietmar Kielnhofer General Manager, Grand Hyatt Mumbai Hotel and Residences

10/10 Fantastiskt

Vijay

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i november 2023
Svar från Dietmar Kielnhofer 28 apr. 2024
Dear Guest,Greetings of the dayWe love hearing that your stay at Grand Hyatt Mumbai was enjoyable! Thank you for taking the time to share your experience.Best RegardsDietmar KielnhoferGeneral Manager, Grand Hyatt Mumbai Hotel and Residences

10/10 Fantastiskt

JOSHUA

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Truly 5-star experience
The Grand Hyatt is was stunning, professional and would go above and beyond for us. The breakfast was stunning and had a wide range of choice - our waiter the first two days was fabulous for encouraging us to try new things and explain each of the dishes. Disappointingly, our 3rd and 4th days we were completely ignored at the breakfast, not even giving us cutlery or a glass to drink from, never mind taking orders for made-to-order items. That small blip aside, the staff couldn't have been better, giving us advice for clothes shopping, helping with a lost property 'crisis' and even letting us sit in the exec lounge after our flight was delayed - Agnel was incredibly kind and professional, and we can only say thank you! The room was big, clean and always supplied with fresh drinking water. The pool was beautiful (although outdoors - you have to be willing to take on the smog - and not very deep. Fine for a paddle!). The architecture and artwork is absolutely stunning, and the lobby is just a lovely place to sit and escape the chaos of Mumbai. The Grand Hyatt was a perfect counterpoint to help us relax from the noise, smells and hoards of people from our days out!
Bodde här 4 nätter i november 2023
Svar från Dietmar Kielnhofer 28 apr. 2024
Dear Guest,Greetings of the dayWe love hearing that your stay at Grand Hyatt Mumbai was enjoyable! Thank you for taking the time to share your experience.Best RegardsDietmar KielnhoferGeneral Manager, Grand Hyatt Mumbai Hotel and Residences

10/10 Fantastiskt

Victor

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i november 2023
Svar från Dietmar Kielnhofer 28 apr. 2024
Dear Guest,Greetings of the dayWe love hearing that your stay at Grand Hyatt Mumbai was enjoyable! Thank you for taking the time to share your experience.Best RegardsDietmar KielnhoferGeneral Manager, Grand Hyatt Mumbai Hotel and Residences

10/10 Fantastiskt

Ankit

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 4 nätter i november 2023

8/10 Bra

Mr Pritam

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I have there before but this time checking in took a long time, bags to room took 3 phone calls and 20 minutes to arrive. Good part was Service delivered by Abhijeet and Ganga dyring breakfast as attention to detail and customer service was above and beyond was was very much appreciated
Bodde här 2 nätter i november 2023
Svar från Dietmar 9 nov. 2023
Dear Guest, Thank you very much for taking out the time to post your lovely review.At Grand Hyatt Mumbai, we strive to ensure and deliver the best of services and create an experience for all our guests. It is wonderful to learn we were able to make your overall stay special at Grand Hyatt Mumbai. We are grateful for this compliment.Looking forward to welcoming you back very soon.Warm Regards,Dietmar Kielnhofer General Manager, Grand Hyatt Mumbai Hotel and Residences