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Recensioner av Svenska Design Hotel, Mumbai

4.5 out of 5
Svenska Design Hotel, Mumbai
F-73/74, Oberoi Complex, Off Link Road, Lokhandwala, Mumbai, Maharashtra

Recensioner

6,8
10 - Fantastiskt i betyg. 19 av 84 recensioner" "
8 - Bra i betyg. 26 av 84 recensioner" "
6 - Okej i betyg. 17 av 84 recensioner" "
4 - Dåligt i betyg. 8 av 84 recensioner" "
2 - Väldigt dåligt i betyg. 14 av 84 recensioner" "

7,2/10

Renlighet

7,2/10

Personal och service

6,0/10

Bekvämligheter

7,0/10

Boendets skick och faciliteter

6,2/10

Hållbarhet

Recensioner

8/10 Bra

Meira, Stockholm

Gillade: Renlighet och personal och service
Exceptionell service!
Servicen var god, de hjälpte till med alla möjliga frågor och behov. Frukosten var en väldigt stor besvikelse dock, inte mycket att välja mellan, torra frukter och torrt bröd. Läget är lugnt, inte mycket ljud men dock ligger det rätt avlägset.
Svar från Chetan Rajjak 10 aug. 2023
Dear Patron,Greetings from Svenska Design Hotels, MumbaiThank you for your feedback, we are delighted that you had a wonderful experience . We greatly value receiving warm and positive comments regarding our service & our hosts. We continue to strive to achieve the highest standards of bespoke services at the hotel and we look forward to welcoming you back soon.Best Regards,Asst. Front Office Manager

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bra val i Mumbai
Hotellet ligger vid en mindre trafikerad gata vilket gör att man slipper Mumbais alla trafikljud inne i rummet. Personalen är hjälpsam och engagerad, Svenska är ett bra val!
Svar från Chetan Rajjak 10 aug. 2023
Dear Patron,Greetings from SvenskaDesign Hotels, MumbaiWe are in receipt of your challenges faced during your recent stay with us at Sevsnka Design Mumbai. Whilst we are taking a serious note and ensuring that this remains an isolated incident we will also ensure that our team members are made to revisit our distinct standards which you are usually treated to and we shall do everything possible in our capacity to ensure that you enjoy our seamless service excellence on your upcoming stayWe continue to wish you success and happiness and Thank You for providing us with an opportunity to extend our exemplary service and a warm welcome.Best Regards,Assistant Front office Manager

6/10 Okej

Johnny

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Nice room - bad restaurant
Nice room (clean, great design) but the restaurant was not fresh
Svar från Chetan Rajjak 10 aug. 2023
Dear Patron,Greetings from SvenskaDesign Hotels, MumbaiWe are in receipt of your challenges faced during your recent stay with us at Sevsnka Design Mumbai. Whilst we are taking a serious note and ensuring that this remains an isolated incident we will also ensure that our team members are made to revisit our distinct standards which you are usually treated to and we shall do everything possible in our capacity to ensure that you enjoy our seamless service excellence on your upcoming stayWe continue to wish you success and happiness and Thank You for providing us with an opportunity to extend our exemplary service and a warm welcome.Best Regards,Assistant Front office Manager

10/10 Fantastiskt

Golam

Affärsresenär
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Staying experience was comfortable.
Bodde här 2 nätter i februari 2024
Svar från Chetan Rajjak 29 mars 2024
Dear Mr. Golam,Greetings from Svenska Design Hotels, MumbaiThank you for taking the time to share with us feedback regarding your stay with us at Svenska Design Hotels, Mumbai. It gives us immense pleasure in knowing that you had a comfortable stay with us and absolutely enjoyed the services offered. Our main objective at Svenska Design Hotels, Mumbai is to provide authentic hospitality to all our guests and to help create cherished and long lasting memories. We thank you once again for your encouraging words and look forward to your next visit.Thank you,Best Regards,Chetan RajjakAsst. Front office ManagerSvenska Design Hotels, Mumbai

10/10 Fantastiskt

Golam

Affärsresenär
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Hotel location was very convenient for me. Room was clean and neat. Hotel employees was helpful.
Bodde här 3 nätter i januari 2024

10/10 Fantastiskt

Poorunsingh

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Very good
Good hotel and nice experience.staff very friendly.very affordable price
Bodde här 1 natt i december 2023

8/10 Bra

nadira

Reste med familjen
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Staff and service was good
Bodde här 1 natt i november 2023

2/10 Väldigt dåligt

Nishita

Reste med sin partner
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Hotel tries to add charges for services which you haven’t even used. At the time of check out I was asked to pay 3000 plus rupees when asked for itemised bill receiptionist tried charging for extra bed when my room never had extra bed and then tried charging me for 2 cup of coffees and chips twice..after 30 mins of asking to explain how this charges was added to my bill he said we only owe him 1100 rupees and couldn’t explain how bill went from 3000 plus to 1100
Bodde här 2 nätter i november 2023

2/10 Väldigt dåligt

Manish

Affärsresenär
Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Do not stay at this property.
I stayed in a higher than usual category room. There were mosquitos and flies all around the room and bathroom. I informed the hotel reception but nothing was done about it. The room was not cleaned properly. There was dirt all over the place. There was an electricity issue, twice the lights in the bathroom went off while the lights were on in the room. Despite rectifying it the problem persisted. Overall, very bad stay!
Bodde här 2 nätter i oktober 2023

10/10 Fantastiskt

MUNISH

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Value for money.
Comfortable stay. Staff is extremely courteous and helpful. Breakfast buffet is good. In house guests get a 50% off on dinner buffet which is very good.
Bodde här 2 nätter i september 2023

6/10 Okej

Bronwyn

Reste med familjen
Gillade: Personal och service
Gillade inte: Bekvämligheter
Stayed here for two nights. Definitely a 3 Star hotel. Rooms basic. Bedding good but hotel rooms quite old and desk manager pretty ordinary. Tried asking him to book taxi in advance for leaving and was told to book Ola and only just before leaving. He offered to book for us with Ola then. Of course there was a problem as vehicle was too small for 3 people and luggage. Dinner buffet was good
Bodde här 2 nätter i juli 2023
Svar från Chetan Rajjak 8 aug. 2023
Dear Patron,Greetings from SvenskaDesign Hotels, MumbaiWe are in receipt of your challenges faced during your recent stay with us at Sevsnka Design Mumbai. Whilst we are taking a serious note and ensuring that this remains an isolated incident we will also ensure that our team members are made to revisit our distinct standards which you are usually treated to and we shall do everything possible in our capacity to ensure that you enjoy our seamless service excellence on your upcoming stayWe continue to wish you success and happiness and Thank You for providing us with an opportunity to extend our exemplary service and a warm welcome.Best Regards,Assistant Front office Manager

10/10 Fantastiskt

Veenaben

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i juni 2023
Svar från Chetan Rajjak 10 aug. 2023
Dear Patron,Greetings from Svenska Design Hotels MumbaiThank you for your feedback, we are delighted that you had a wonderful experience at Svenska Design Hotels Mumbai. We greatly value receiving warm and positive ratings regarding our service & our hosts. We continue to strive to achieve the highest standards of bespoke services at the hotel and we look forward to welcoming you back soon.Best Regards,Chetan RajjakAsst. Front Office ManagerSvenska Design Hotels, Mumbai

10/10 Fantastiskt

Veenaben

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i juni 2023
Svar från Chetan Rajjak 10 aug. 2023
Dear Patron,Greetings from Svenska Design Hotels MumbaiThank you for your feedback, we are delighted that you had a wonderful experience at Svenska Design Hotels Mumbai. We greatly value receiving warm and positive ratings regarding our service & our hosts. We continue to strive to achieve the highest standards of bespoke services at the hotel and we look forward to welcoming you back soon.Best Regards,Chetan RajjakAsst. Front Office ManagerSvenska Design Hotels, Mumbai

4/10 Dåligt

Shruti

Bodde här 2 nätter i maj 2023
Svar från Chetan Rajjak 10 aug. 2023
Dear Patron,Greetings from SvenskaDesign Hotels, MumbaiWe are in receipt of your challenges faced during your recent stay with us at Sevsnka Design Mumbai. Whilst we are taking a serious note and ensuring that this remains an isolated incident we will also ensure that our team members are made to revisit our distinct standards which you are usually treated to and we shall do everything possible in our capacity to ensure that you enjoy our seamless service excellence on your upcoming stayWe continue to wish you success and happiness and Thank You for providing us with an opportunity to extend our exemplary service and a warm welcome.Best Regards,Assistant Front office Manager

2/10 Väldigt dåligt

Chanpreet

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 5 nätter i maj 2023
Svar från Chetan Rajjak 10 aug. 2023
Dear Patron,Greetings from SvenskaDesign Hotels, MumbaiWe are in receipt of your challenges faced during your recent stay with us at Sevsnka Design Mumbai. Whilst we are taking a serious note and ensuring that this remains an isolated incident we will also ensure that our team members are made to revisit our distinct standards which you are usually treated to and we shall do everything possible in our capacity to ensure that you enjoy our seamless service excellence on your upcoming stayWe continue to wish you success and happiness and Thank You for providing us with an opportunity to extend our exemplary service and a warm welcome.Best Regards,Assistant Front office Manager

2/10 Väldigt dåligt

Dobromir

Affärsresenär
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 5 nätter i mars 2023
Svar från Chetan Rajjak 10 aug. 2023
Dear Patron,Greetings from SvenskaDesign Hotels, MumbaiWe are in receipt of your challenges faced during your recent stay with us at Sevsnka Design Mumbai. Whilst we are taking a serious note and ensuring that this remains an isolated incident we will also ensure that our team members are made to revisit our distinct standards which you are usually treated to and we shall do everything possible in our capacity to ensure that you enjoy our seamless service excellence on your upcoming stayWe continue to wish you success and happiness and Thank You for providing us with an opportunity to extend our exemplary service and a warm welcome.Best Regards,Assistant Front office Manager

2/10 Väldigt dåligt

Amber

Reste med familjen
Gillade: Personal och service
Check in process was horrible and long because they didn’t have the Expedia confirmation. Was also given the wrong room initially with two small beds instead of one larger bed. After switching rooms several were mosquitoes present in room. Staff is nice but first impression was not pleasant
Bodde här 4 nätter i februari 2023
Svar från Chetan Rajjak 5 mars 2023
Dear Ms. Amber,Greetings from Svenska Design Hotels, MumbaiPlease do accept my sincere apologies on the service lapses experienced by you. These are certainly not expected of our otherwise benchmark services and May I assure you that immediate corrective measures have been put in place to monitor that these instances do not occur. The team would be cautious of these points and ensure a seamless experience for all our guests. We look forward to welcoming you back and ensuring that your stay and experience is convivial.Best Regards,Chetan RajjakAsst. Front Office ManagerSvesnka Design Hotels, Mumbai

6/10 Okej

Sanjay

Bodde här 3 nätter i januari 2023
Svar från Chetan Rajjak 10 aug. 2023
Dear Patron,Greetings from SvenskaDesign Hotels, MumbaiWe are in receipt of your challenges faced during your recent stay with us at Sevsnka Design Mumbai. Whilst we are taking a serious note and ensuring that this remains an isolated incident we will also ensure that our team members are made to revisit our distinct standards which you are usually treated to and we shall do everything possible in our capacity to ensure that you enjoy our seamless service excellence on your upcoming stayWe continue to wish you success and happiness and Thank You for providing us with an opportunity to extend our exemplary service and a warm welcome.Best Regards,Assistant Front office Manager

8/10 Bra

Rayyan, Hoffman Estates

Gillade: Renlighet och personal och service
The beds are awesomely comfortable and all plugs have US/CAN inlets. The staff is amazingly friendly and helpful. Closest Starbucks and mall/ multiplex is 5min walk from this property and the metro stn is 10min by ric. Some websites like agoda mention it has a gym but it doesn’t, so if you want a workout, make sure you call ahead and check. There are many gyms around including Anytime Fitness. 10min walk. However the WiFi was disappointing. Maybe it was out when I was there (24Jan-29Jan 2023). Be sure you have a data connection else you’d be scrambling for a signal.
Bodde här 2 nätter i januari 2023
Svar från Chetan Rajjak 5 mars 2023
Dear Mr. Rayyan,Greetings from Svenska design hotels, MumbaiIt is truly guests such as yourselves who add stature to our hotels. It is painful to note that your experience was short of our benchmark service delivery and we were unable to curate a positive memory for you. May we assure you that immediate corrective measures basis your feedback have been initiated and the team would request you for another opportunity to showcase hospitality. Warm Regards,Chetan RajjakAsst. Front Office ManagerSvenska Design Hotels, Mumbai

2/10 Väldigt dåligt

Manish

Affärsresenär
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i september 2022
Svar från Chetan Rajjak 10 aug. 2023
Dear Patron,Greetings from SvenskaDesign Hotels, MumbaiWe are in receipt of your challenges faced during your recent stay with us at Sevsnka Design Mumbai. Whilst we are taking a serious note and ensuring that this remains an isolated incident we will also ensure that our team members are made to revisit our distinct standards which you are usually treated to and we shall do everything possible in our capacity to ensure that you enjoy our seamless service excellence on your upcoming stayWe continue to wish you success and happiness and Thank You for providing us with an opportunity to extend our exemplary service and a warm welcome.Best Regards,Assistant Front office Manager

6/10 Okej

Roshan

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Deluxe room was spacious and clean. Could not turn off the AC on the room. Breakfast buffet is nice.
Bodde här 1 natt i augusti 2022
Svar från Chetan Rajjak 10 aug. 2023
Dear Patron,Greetings from SvenskaDesign Hotels, MumbaiWe are in receipt of your challenges faced during your recent stay with us at Sevsnka Design Mumbai. Whilst we are taking a serious note and ensuring that this remains an isolated incident we will also ensure that our team members are made to revisit our distinct standards which you are usually treated to and we shall do everything possible in our capacity to ensure that you enjoy our seamless service excellence on your upcoming stayWe continue to wish you success and happiness and Thank You for providing us with an opportunity to extend our exemplary service and a warm welcome.Best Regards,Assistant Front office Manager

6/10 Okej

Naresh

Reste med familjen
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Property is dated and needs upgrading to provide value for money
Bodde här 2 nätter i juli 2022
Svar från Chetan Rajjak 10 aug. 2023
Dear Patron,Greetings from SvenskaDesign Hotels, MumbaiWe are in receipt of your challenges faced during your recent stay with us at Sevsnka Design Mumbai. Whilst we are taking a serious note and ensuring that this remains an isolated incident we will also ensure that our team members are made to revisit our distinct standards which you are usually treated to and we shall do everything possible in our capacity to ensure that you enjoy our seamless service excellence on your upcoming stayWe continue to wish you success and happiness and Thank You for providing us with an opportunity to extend our exemplary service and a warm welcome.Best Regards,Assistant Front office Manager

8/10 Bra

Ravindra

Gillade: Personal och service och rummets bekvämlighet
A Boutique Hotel needs a fresh dressing up !!
The phones/intercom needs replacement. Room service through phone was bad but when they came in person to make up for it - it was very good. Only soft pillows being given - a little stiffer pillows were not available. At the breakfast, the Brown bread was very dry and the size of the bread was much larger than the Toaster so got half of it toasted.
Bodde här 2 nätter i januari 2022
Svar från Chetan Rajjak 10 aug. 2023
Dear Patron,Greetings from SvenskaDesign Hotels, MumbaiWe are in receipt of your challenges faced during your recent stay with us at Sevsnka Design Mumbai. Whilst we are taking a serious note and ensuring that this remains an isolated incident we will also ensure that our team members are made to revisit our distinct standards which you are usually treated to and we shall do everything possible in our capacity to ensure that you enjoy our seamless service excellence on your upcoming stayWe continue to wish you success and happiness and Thank You for providing us with an opportunity to extend our exemplary service and a warm welcome.Best Regards,Assistant Front office Manager

8/10 Bra

Neelam

Bodde här 1 natt i januari 2022
Svar från Chetan Rajjak 10 aug. 2023
Dear Patron,Greetings from SvenskaDesign Hotels, MumbaiWe are in receipt of your challenges faced during your recent stay with us at Sevsnka Design Mumbai. Whilst we are taking a serious note and ensuring that this remains an isolated incident we will also ensure that our team members are made to revisit our distinct standards which you are usually treated to and we shall do everything possible in our capacity to ensure that you enjoy our seamless service excellence on your upcoming stayWe continue to wish you success and happiness and Thank You for providing us with an opportunity to extend our exemplary service and a warm welcome.Best Regards,Assistant Front office Manager

10/10 Fantastiskt

Mohit

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Svenska - Outstanding Service
The staff was very helpful. Big shout out to Siddhi and Ankit in the restaurant and Nasir, Nilesh and Shreya at the front desk.
Bodde här 10 nätter i december 2021
Svar från Chetan Rajjak 10 aug. 2023
Dear Patron,Greetings from Svenska Design Hotels, MumbaiThank you for your feedback, we are delighted that you had a wonderful experience . We greatly value receiving warm and positive comments regarding our service & our hosts. We continue to strive to achieve the highest standards of bespoke services at the hotel and we look forward to welcoming you back soon.Best Regards,Asst. Front Office Manager

10/10 Fantastiskt

Mohit

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Svenska Review
Great hotel in an amazing location. The service is top notch and everything from the check in, breakfast and service was outstanding!! Will definitely be back!
Bodde här 1 natt i december 2021
Svar från Chetan Rajjak 10 aug. 2023
Dear Patron,Greetings from Svenska Design Hotels, MumbaiThank you for your feedback, we are delighted that you had a wonderful experience . We greatly value receiving warm and positive comments regarding our service & our hosts. We continue to strive to achieve the highest standards of bespoke services at the hotel and we look forward to welcoming you back soon.Best Regards,Asst. Front Office Manager

4/10 Dåligt

Chetan

Gillade inte: Personal och service, bekvämligheter och boendets skick och faciliteter
Unclear on how this hotel is rated as a 5 star hotel, when it has one bar/restaurant, no swimming pool and no gym. It is a 3 star moving towards a 2 star. It has received awards and accolades, but they all seem years old and out of date. The blind in the room was broken, the tv didn’t work (until I called them to fix) and the shower water flooded into to the toilet area if the water power was anything above mid power. The size of the room was decent and I like small size and simplicity of the hotel as a whole. But paying the same price as other genuine 4 star hotels and a couple of 5 stars in the same city, just makes no sense.
Bodde här 1 natt i november 2021
Svar från Chetan Rajjak 10 aug. 2023
Dear Patron,Greetings from SvenskaDesign Hotels, MumbaiWe are in receipt of your challenges faced during your recent stay with us at Sevsnka Design Mumbai. Whilst we are taking a serious note and ensuring that this remains an isolated incident we will also ensure that our team members are made to revisit our distinct standards which you are usually treated to and we shall do everything possible in our capacity to ensure that you enjoy our seamless service excellence on your upcoming stayWe continue to wish you success and happiness and Thank You for providing us with an opportunity to extend our exemplary service and a warm welcome.Best Regards,Assistant Front office Manager

6/10 Okej

Amit

Gillade inte: Personal och service
My views of stay at Swenska Design at Mumbai
It claims to be 5 star but is nowhere near it. Also it was expensive when it comes to value for money.Its rates were almost as high as some of the 5 stars in Mumbai, but the service was nowhere near it. I do not understand the upfront charge of Rs 2000 for the minibar.
Bodde här 4 nätter i november 2021
Svar från Chetan Rajjak 10 aug. 2023
Dear Patron,Greetings from SvenskaDesign Hotels, MumbaiWe are in receipt of your challenges faced during your recent stay with us at Sevsnka Design Mumbai. Whilst we are taking a serious note and ensuring that this remains an isolated incident we will also ensure that our team members are made to revisit our distinct standards which you are usually treated to and we shall do everything possible in our capacity to ensure that you enjoy our seamless service excellence on your upcoming stayWe continue to wish you success and happiness and Thank You for providing us with an opportunity to extend our exemplary service and a warm welcome.Best Regards,Assistant Front office Manager

4/10 Dåligt

Verifierad resenär

Reste med familjen
Gillade inte: Boendets skick och faciliteter och rummets bekvämlighet
Service and cleanliness to be improved
Room condition was not good as per rates
Bodde här 3 nätter i november 2021
Svar från Chetan Rajjak 10 aug. 2023
Dear Patron,Greetings from SvenskaDesign Hotels, MumbaiWe are in receipt of your challenges faced during your recent stay with us at Sevsnka Design Mumbai. Whilst we are taking a serious note and ensuring that this remains an isolated incident we will also ensure that our team members are made to revisit our distinct standards which you are usually treated to and we shall do everything possible in our capacity to ensure that you enjoy our seamless service excellence on your upcoming stayWe continue to wish you success and happiness and Thank You for providing us with an opportunity to extend our exemplary service and a warm welcome.Best Regards,Assistant Front office Manager

6/10 Okej

Verifierad resenär

Reste med familjen
Gillade inte: Renlighet och boendets skick och faciliteter
2-2.5 Stars hotel
Don't go by pictures. The hotel maybe 4-5 stars when they built but this day in Sep 2021 its not maintained. Carpets in the walk outside rooms very very dirty, Safety locker broken, water clogging in the shower, stains in bathroom, Air conditioning control terrible. Room was too cold even when turning OFF the AC. I will rate it a 2.5 hotel. Only good thing is location. Good fast food restaurants around the hotel.
Bodde här 5 nätter i september 2021
Svar från Chetan Rajjak 10 aug. 2023
Dear Patron,Greetings from SvenskaDesign Hotels, MumbaiWe are in receipt of your challenges faced during your recent stay with us at Sevsnka Design Mumbai. Whilst we are taking a serious note and ensuring that this remains an isolated incident we will also ensure that our team members are made to revisit our distinct standards which you are usually treated to and we shall do everything possible in our capacity to ensure that you enjoy our seamless service excellence on your upcoming stayWe continue to wish you success and happiness and Thank You for providing us with an opportunity to extend our exemplary service and a warm welcome.Best Regards,Assistant Front office Manager

4/10 Dåligt

Verifierad resenär

Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
The staff was unable to provide me with the final reciept and bill, which is highly unprofessional All else was ok
Bodde här 1 natt i augusti 2021
Svar från Chetan Rajjak 10 aug. 2023
Dear Patron,Greetings from SvenskaDesign Hotels, MumbaiWe are in receipt of your challenges faced during your recent stay with us at Sevsnka Design Mumbai. Whilst we are taking a serious note and ensuring that this remains an isolated incident we will also ensure that our team members are made to revisit our distinct standards which you are usually treated to and we shall do everything possible in our capacity to ensure that you enjoy our seamless service excellence on your upcoming stayWe continue to wish you success and happiness and Thank You for providing us with an opportunity to extend our exemplary service and a warm welcome.Best Regards,Assistant Front office Manager

4/10 Dåligt

Manish

Affärsresenär
Gillade inte: Renlighet och personal och service
extremely disappointed - not recommended at all
Reception staff Nasir - rude/unprofessional. Food - not upto the mark. Room - had dirt in different parts - cleaning was not done properly. Shower - hot water was not proper. Napkin in the room was not provided and when requested, was given a torn one.
Bodde här 3 nätter i juni 2021
Svar från Chetan Rajjak 10 aug. 2023
Dear Patron,Greetings from SvenskaDesign Hotels, MumbaiWe are in receipt of your challenges faced during your recent stay with us at Sevsnka Design Mumbai. Whilst we are taking a serious note and ensuring that this remains an isolated incident we will also ensure that our team members are made to revisit our distinct standards which you are usually treated to and we shall do everything possible in our capacity to ensure that you enjoy our seamless service excellence on your upcoming stayWe continue to wish you success and happiness and Thank You for providing us with an opportunity to extend our exemplary service and a warm welcome.Best Regards,Assistant Front office Manager

2/10 Väldigt dåligt

Rupesh

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Fraud and Unsafe !
We made an error in picking a date as we were traveling from 12 timezones away. We called and asked the booking be moved to the next day. The first level of staff confirmed that she would do it and never happened. Managers kept passing responsibilities to each other and zero action. We ended up loosing that day's payment. When we actually arrived, we found hotel to be very mediocre and unsafe surroundings. The service was OK and breakfast truly was a disappointment.
Bodde här 1 natt i juni 2021
Svar från Chetan Rajjak 10 aug. 2023
Dear Patron,Greetings from SvenskaDesign Hotels, MumbaiWe are in receipt of your challenges faced during your recent stay with us at Sevsnka Design Mumbai. Whilst we are taking a serious note and ensuring that this remains an isolated incident we will also ensure that our team members are made to revisit our distinct standards which you are usually treated to and we shall do everything possible in our capacity to ensure that you enjoy our seamless service excellence on your upcoming stayWe continue to wish you success and happiness and Thank You for providing us with an opportunity to extend our exemplary service and a warm welcome.Best Regards,Assistant Front office Manager

10/10 Fantastiskt

Haroon

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Very nice hotel
Dear Team. I stay in you r hotel.is best lovely service n all tha ks
Bodde här 1 natt i juni 2021
Svar från Chetan Rajjak 10 aug. 2023
Dear Patron,Greetings from Svenska Design Hotels, MumbaiThank you for your feedback, we are delighted that you had a wonderful experience . We greatly value receiving warm and positive comments regarding our service & our hosts. We continue to strive to achieve the highest standards of bespoke services at the hotel and we look forward to welcoming you back soon.Best Regards,Asst. Front Office Manager

10/10 Fantastiskt

RAJU

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great stay
I had a wonderful stay at Svenska ,it was a short trip as i had an hospital appointment, the staff were veey cooperative in making my stay comfortable. I will definitely come back again. Room's were clean and covid free sanitized.
Bodde här 1 natt i februari 2021
Svar från Chetan Rajjak 10 aug. 2023
Dear Patron,Greetings from Svenska Design Hotels, MumbaiThank you for your feedback, we are delighted that you had a wonderful experience . We greatly value receiving warm and positive comments regarding our service & our hosts. We continue to strive to achieve the highest standards of bespoke services at the hotel and we look forward to welcoming you back soon.Best Regards,Asst. Front Office Manager

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great location. Friendly, helpful staff, good service. Good breakfast buffet.
Bodde här 2 nätter i mars 2020
Svar från Chetan Rajjak 10 aug. 2023
Dear Patron,Greetings from Svenska Design Hotels, MumbaiThank you for your feedback, we are delighted that you had a wonderful experience . We greatly value receiving warm and positive comments regarding our service & our hosts. We continue to strive to achieve the highest standards of bespoke services at the hotel and we look forward to welcoming you back soon.Best Regards,Asst. Front Office Manager

8/10 Bra

Allan

Affärsresenär
Gillade: Renlighet, personal och service och rummets bekvämlighet
good location for - good restaurants in the area
i was there on business so the location was good for me - though it is a bit out of town. some good bars and restaurants in the area. the hotel is good, staff are friendly and pleasant. the roof top bar has now closed though they still show that in their advert pictures
Bodde här 6 nätter i januari 2020
Svar från Chetan Rajjak 10 aug. 2023
Dear Patron,Greetings from Svenska Design Hotels, MumbaiThank you for your feedback, we are delighted that you had a wonderful experience . We greatly value receiving warm and positive comments regarding our service & our hosts. We continue to strive to achieve the highest standards of bespoke services at the hotel and we look forward to welcoming you back soon.Best Regards,Asst. Front Office Manager

8/10 Bra

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Excellent location. Service by the staff is excellent. Food is ok and many options around the hotel. Breakfast is ok. Not many options as it is a small hotel. Have stayed there couple of times in last month, once for work as office is nearby. Would recommend as a base if you need to be close to Andheri, airport and Bandra.
Bodde här 1 natt i januari 2020
Svar från Chetan Rajjak 10 aug. 2023
Dear Patron,Greetings from Svenska Design Hotels, MumbaiThank you for your feedback, we are delighted that you had a wonderful experience . We greatly value receiving warm and positive comments regarding our service & our hosts. We continue to strive to achieve the highest standards of bespoke services at the hotel and we look forward to welcoming you back soon.Best Regards,Asst. Front Office Manager

10/10 Fantastiskt

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Management and staff is very attentive to requests or needs. The hotel is spotless and an excellent value.
Bodde här 3 nätter i januari 2020
Svar från Chetan Rajjak 10 aug. 2023
Dear Patron,Greetings from Svenska Design Hotels, MumbaiThank you for your feedback, we are delighted that you had a wonderful experience . We greatly value receiving warm and positive comments regarding our service & our hosts. We continue to strive to achieve the highest standards of bespoke services at the hotel and we look forward to welcoming you back soon.Best Regards,Asst. Front Office Manager

10/10 Fantastiskt

Mohamed

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 4 nätter i december 2019
Svar från Chetan Rajjak 10 aug. 2023
Dear Patron,Greetings from Svenska Design Hotels, MumbaiThank you for your feedback, we are delighted that you had a wonderful experience . We greatly value receiving warm and positive comments regarding our service & our hosts. We continue to strive to achieve the highest standards of bespoke services at the hotel and we look forward to welcoming you back soon.Best Regards,Asst. Front Office Manager

10/10 Fantastiskt

Verifierad resenär

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It’s centrally located and solves the purpose. The buffet that the hotel restaurant offers is good with a variety of dishes.
Bodde här 1 natt i december 2019
Svar från Chetan Rajjak 10 aug. 2023
Dear Patron,Greetings from Svenska Design Hotels, MumbaiThank you for your feedback, we are delighted that you had a wonderful experience . We greatly value receiving warm and positive comments regarding our service & our hosts. We continue to strive to achieve the highest standards of bespoke services at the hotel and we look forward to welcoming you back soon.Best Regards,Asst. Front Office Manager

2/10 Väldigt dåligt

Verifierad resenär

Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
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Bodde här 1 natt i augusti 2019
Svar från Chetan Rajjak 10 aug. 2023
Dear Patron,Greetings from SvenskaDesign Hotels, MumbaiWe are in receipt of your challenges faced during your recent stay with us at Sevsnka Design Mumbai. Whilst we are taking a serious note and ensuring that this remains an isolated incident we will also ensure that our team members are made to revisit our distinct standards which you are usually treated to and we shall do everything possible in our capacity to ensure that you enjoy our seamless service excellence on your upcoming stayWe continue to wish you success and happiness and Thank You for providing us with an opportunity to extend our exemplary service and a warm welcome.Best Regards,Assistant Front office Manager

8/10 Bra

Ian

Affärsresenär
Gillade: Renlighet och personal och service
Comfortable room in good hotel
This hotel was recommended to me by a customer who was nearby. I arrived at 4am in the morning and got a happy face at the reception. Easy check in, comfortable bed in modern room set up. I only slept for 4 hours as I needed to go to meetings but I felt refreshed. buffet breakfast was well stocked and good quality. Will definitely stay here next I come!
Bodde här 1 natt i juli 2019
Svar från Chetan Rajjak 10 aug. 2023
Dear Patron,Greetings from Svenska Design Hotels, MumbaiThank you for your feedback, we are delighted that you had a wonderful experience . We greatly value receiving warm and positive comments regarding our service & our hosts. We continue to strive to achieve the highest standards of bespoke services at the hotel and we look forward to welcoming you back soon.Best Regards,Asst. Front Office Manager

8/10 Bra

Amanda

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 5 nätter i maj 2019
Svar från Chetan Rajjak 10 aug. 2023
Dear Patron,Greetings from Svenska Design Hotels, MumbaiThank you for your feedback, we are delighted that you had a wonderful experience . We greatly value receiving warm and positive comments regarding our service & our hosts. We continue to strive to achieve the highest standards of bespoke services at the hotel and we look forward to welcoming you back soon.Best Regards,Asst. Front Office Manager

6/10 Okej

Priya

Gillade inte: Personal och service
Common areas were very small / breakfast not good
Bodde här 2 nätter i maj 2019
Svar från Chetan Rajjak 10 aug. 2023
Dear Patron,Greetings from SvenskaDesign Hotels, MumbaiWe are in receipt of your challenges faced during your recent stay with us at Sevsnka Design Mumbai. Whilst we are taking a serious note and ensuring that this remains an isolated incident we will also ensure that our team members are made to revisit our distinct standards which you are usually treated to and we shall do everything possible in our capacity to ensure that you enjoy our seamless service excellence on your upcoming stayWe continue to wish you success and happiness and Thank You for providing us with an opportunity to extend our exemplary service and a warm welcome.Best Regards,Assistant Front office Manager

8/10 Bra

Akshay

Gillade: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i februari 2019
Svar från Chetan Rajjak 10 aug. 2023
Dear Patron,Greetings from Svenska Design Hotels, MumbaiThank you for your feedback, we are delighted that you had a wonderful experience . We greatly value receiving warm and positive comments regarding our service & our hosts. We continue to strive to achieve the highest standards of bespoke services at the hotel and we look forward to welcoming you back soon.Best Regards,Asst. Front Office Manager

10/10 Fantastiskt

YUNG CHUN

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
房間很大、乾淨，但是沒有什麼公用設施 附近很多餐廳，地點很方便
Bodde här 3 nätter i januari 2019
Svar från Chetan Rajjak 10 aug. 2023
Dear Patron,Greetings from Svenska Design Hotels, MumbaiThank you for your feedback, we are delighted that you had a wonderful experience . We greatly value receiving warm and positive comments regarding our service & our hosts. We continue to strive to achieve the highest standards of bespoke services at the hotel and we look forward to welcoming you back soon.Best Regards,Asst. Front Office Manager

8/10 Bra

Aditya

Gillade: Personal och service
Business Hotel Stay
For a short Business Trip its a really good hotel at a right place. Lots of shops and restaurants at walking distance. Room is spacious with general amenities.
Bodde här 1 natt i januari 2019
Svar från Chetan Rajjak 10 aug. 2023
Dear Patron,Greetings from Svenska Design Hotels, MumbaiThank you for your feedback, we are delighted that you had a wonderful experience . We greatly value receiving warm and positive comments regarding our service & our hosts. We continue to strive to achieve the highest standards of bespoke services at the hotel and we look forward to welcoming you back soon.Best Regards,Asst. Front Office Manager

6/10 Okej

Verifierad resenär

Gillade: Renlighet och personal och service
The interiors are very nice and the hotel is kept up well. A couple of issues: there are no full length mirrors anywhere in the room, this may not seem like a huge issue, but we were there before a wedding, so getting ready was difficult with only one mirror in the bathroom. Also the hot water never got hot, just warm enough to make the showers bearable. Room service food was also very cold when delivered.
Bodde här 1 natt i december 2018
Svar från Chetan Rajjak 10 aug. 2023
Dear Patron,Greetings from SvenskaDesign Hotels, MumbaiWe are in receipt of your challenges faced during your recent stay with us at Sevsnka Design Mumbai. Whilst we are taking a serious note and ensuring that this remains an isolated incident we will also ensure that our team members are made to revisit our distinct standards which you are usually treated to and we shall do everything possible in our capacity to ensure that you enjoy our seamless service excellence on your upcoming stayWe continue to wish you success and happiness and Thank You for providing us with an opportunity to extend our exemplary service and a warm welcome.Best Regards,Assistant Front office Manager

8/10 Bra

vijendranath

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Nice cozy hotel
Nice cozy place. Pictures shown on site must be from when the property was brand new. Breakfast was sumptous and superb. Staff is extremely courteous.
Bodde här 1 natt i oktober 2018
Svar från Chetan Rajjak 10 aug. 2023
Dear Patron,Greetings from Svenska Design Hotels, MumbaiThank you for your feedback, we are delighted that you had a wonderful experience . We greatly value receiving warm and positive comments regarding our service & our hosts. We continue to strive to achieve the highest standards of bespoke services at the hotel and we look forward to welcoming you back soon.Best Regards,Asst. Front Office Manager