Lieber Gast, mit großem Bedauern müssen wir feststellen, dass wir Ihren Erwartungen und Vorstellungen an einen gelungenen Aufenthalt in unserem Hause nicht vollständig gerecht werden konnten. Leider ist es uns ohne genaue Angaben bezüglich Ihres Unmutes nur bedingt möglich, entsprechend darauf einzugehen und zu reagieren. Dennoch möchten wir uns für etwaige Unannehmlichkeiten in aller Form entschuldigen und Ihnen versichern, dass das Wohl unserer Gäste bei uns im Vordergrund steht. Gern hätten wir detailliert erfahren, was Ihren Gesamteindruck so sehr trübte und wo genau wir uns Ihrer Meinung nach verbessern können. Hoffentlich bekommen wir von Ihnen eine weitere Möglichkeit Ihr Gastgeber zu sein, um Sie, wie die meisten unserer Gäste, vom hohen Qualitätsniveau unseres H2 Hotels in allen Bereichen zu überzeugen. Beste Grüße, Ihr Team von den H-Hotels

Dear Tove, Thanks a million for the amazing rating on your stay at our hotel. We are delighted that you enjoyed your time with us so much and we hope to welcome you back again very soon for another fantastic abidance in Munich. Best regards, Your H-Hotels Team,

Dear Olga, Many thanks for having chosen our hotel for your recent stay. We are delighted about your brilliant rating which reflects your appreciation for our high comfort and daily efforts. Please recommend us to your friends and come back again someday as we look forward to enable your next abidance just as memorable. Best wishes, Your H-Hotels Team

Liebe Hanna, es freut uns, dass der hohe Komfort, sowie die Annehmlichkeiten unseres Hauses weitgehend überzeugen konnten und Sie überwiegend positive Erfahrungen sammelten. Ihren nächsten Aufenthalt möchten wir gern noch angenehmer gestalten und hoffen auf eine weitere Möglichkeit, Ihr Gastgeber sein dürfen. Herzliche Grüße, Ihr Team von den H-Hotels

Liebe Sara, wir sind begeistert, dass Sie mit Ihrem Aufenthalt in unserem Hause rundum zufrieden waren. Ihre fantastische Bewertung, für welche wir Ihnen von Herzen danken, ist für uns ein super Beweis, sowie Ansporn, auf unserem bisherigen hohen Qualitätsniveau weiterzuarbeiten. Hoffentlich dürfen wir schon bald wieder einmal Ihr Gastgeber sein. Beste Grüße, Ihr Team von den H-Hotels

Dear Linus, Thank you for choosing our hotel for your recent stay and for sharing your impressions. We are glad that you overall enjoyed your time with us and appreciated most of our conveniences. Although we would like to apologize that your room apparently hasn't been cleaned properly which is very unusual and certainly will be discussed with our housekeeping team. Please allow us to fully convince you of our general excellent service in every aspect during your next abidance. Best regards, Your team from the H-Hotels,

Dear Helene,Thank you for your efforts to review the experiences of your recent stay at our hotel. We regret that not everything met your expectations but regarding to your 6 point rating we are glad that your positive impressions prevailed and that your abidance was overall enjoyable. Please accept our apologies for mentioned inconveniences though and rest assured that we will discuss your meaningful feedback internally to find solutions for improvements. Your future visit we would like to enable more comfortable and hope to meet again someday. Best regards,Your team from the H-Hotels //Thea Neumann - Online Reputation Manager

Dear Johan, Thanks a lot for giving us a great rating. How nice to know that your stay at our hotel was enjoyable and your experiences associated with positive thoughts. Hopefully we will meet again someday for another pleasant time in nice ambience. Warm regards, Your team from the H-Hotels // Thea Neumann - Online Reputation Manager

Tack för att du meddelade oss. Jag är mycket ledsen, buggen kommer att fixas omgiven. Med vänliga hälsningar!

Dear Guest, We are grateful for your fantastic rating and more than happy about your positive impressions. It was our pleasure to have satisfied your expectations and we couldn't be happier about the fact that our daily efforts made your abidance delightful. Please recommend us to your friends and come back soon for another wonderful stay. Kind regards, Your team from the H-Hotels // Thea Neumann - Online Reputation Manager

Dear Helene, Thank you for rating and commenting on your recent stay at our hotel. We are glad that apart from the deficient size of your room you overall enjoyed your abidance with us. We would be pleased to welcome you back again at one of our H-Hotels in Munic and improve your impressions. Best regards, Your team from the H-Hotels // Thea Neumann - Online Reputation Manager

Thanks for staying with us. We appreciate your feedback!

Vielen Dank für Ihr Feedback. Wir hoffen Sie beehren uns bald wieder.

Vielen Dank für Ihre Bewertung!

Thank you for your valuable feedback, we appreciate it and hope you will recommend us and visit us in the future again.

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback

Hi Diana, Thanks a lot for your positive rating and lovely feedback. Please come back soon for another great stay. Greetings from Munich! Kind regards, Your Team of H-Hotels Johanna Oswald-Schulz - Online Reputation Agent

Dear Peter, We are delighted about your positive impressions and thank you for your great review! It’s a pleasure to read that you felt comfortable with us and enjoyed your time at our hotel. We would be very happy to welcome you again as our guest during your next stay in Munich and wish you all the best! Best regards, Your Team of H-Hotels Johanna Oswald-Schulz - Online Reputation Agent

Thank you for your valuable feedback, we appreciate it and hope you will recommend us and visit us in the future again

Thank you for your valuable feedback, we appreciate it and hope you will recommend us and visit us in the future again.

Dear Linda, Thanks a lot for your kind feedback. Please come back soon for another wonderful stay. Greetings from Munich! Your Team of H-Hotels Johanna Oswald-Schulz - Online Reputation Agent

Dear Anna, Thank you for your honest critics. We are very sorry that you got such a bad experience with our service. As you can see in other reviews this is not our standard and daily business and we would like to apologize for this misunderstandings and circumstances you had during your stay. Please be assured that we take your review very seriously and share them to our colleagues to improve in our quality of service. Greetings from Munich! Sincerely, Your Team of H-Hotels Johanna Oswald-Schulz - Online Reputation Agent

Lieber Kaj, schön zu lesen, dass wir Ihnen einen angenehmen Aufenthalt bereiten konnten. Es wäre uns eine große Freude, Sie bald wieder willkommen zu heißen. Bis dahin wünschen wir Ihnen alles Gute und verbleiben mit freundlichen Grüßen Ihr Team von den H-Hotels Nicole Krötz - Online Reputation Manager

Thenk you very much! We love to hear such a great feedback and hope you join us again soon.

Thank you for the feedback

Thank you for the feedback!

Thank you for the feedback!

Thank you for your feedback. We look forward to your next visit!

Dear Guest, Thank you for sharing your experience at the H2 Hotel München Messe through Expedia. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology. Upholding our commitment to provide a memorable experience with exceptional service, we hope to have an opportunity to better your experience with us whenever your travels bring you back to Munich. Very best wishes,

Dear Rafael, Many thanks for your fantastic rating. We already look forward to your next stay. Greetings from Munich! Your Team of H-Hotels Anja Schwögler - Online Reputation Manager

Dear Mikael, Thank you for taking the time to share your feedback about your recent stay with us. We are happy that our facilities met your expectations and you enjoyed the stay in our hotel. We hope you will visit us soon again. Greetings from Munich! Best regards, Your Team of H-Hotels Anja Schwögler - Online Reputation Manager

Lieber Rüdiger, wir danken Ihnen von Herzen, unser Hotel hinsichtlich Ihrer Aufenthaltserfahrungen so hervorragend bewertet zu haben. Toll, dass Sie bei uns eine solch angenehme Zeit verbringen konnten und sich einfach rundum wohl fühlten. Hoffentlich dürfen wir Sie schon bald wieder als unseren geschätzten Gast willkommen heißen, um Sie erneut zu begeistern. Beste Grüße, Ihr Team von den H-Hotels

Lieber Daniel, vielen Dank für die super Bewertung Ihres Aufenthaltes. Wie schön, dass wir Sie mit hohem Komfort, sowie herzlicher Gastfreundschaft gewinnen konnten und Sie in unserem H2 Hotel eine angenehme Zeit verbrachten. Ihren nächsten Besuch möchten wir sogar noch erholsamer gestalten und hoffen auf ein baldiges Wiedersehen. Beste Grüße, Ihr Team von den H-Hotels

Dear Radouane, Thank you very much for your great rating. It was our pleasure to have satisfied almost all of your expectations which made your time with us pleasant and enjoyable. We look forward to enable your next stay just even more delightful and hope to meet again someday. Sincerely, Your H-Hotels Team