Yours Suite Balcony | Sängtillbehör av högsta kvalitet, bäddmadrasser och minibar

Recensioner av Yours Truly

Yours Truly
Schuetzenstr. 1, Munich, BY

Recensioner

8,8

Fantastiskt

10 - Fantastiskt i betyg. 146 av 270 recensioner" "
8 - Bra i betyg. 81 av 270 recensioner" "
6 - Okej i betyg. 28 av 270 recensioner" "
4 - Dåligt i betyg. 9 av 270 recensioner" "
2 - Väldigt dåligt i betyg. 6 av 270 recensioner" "

8,6/10

Renlighet

9,4/10

Personal och service

8,0/10

Bekvämligheter

8,4/10

Boendets skick och faciliteter

8,6/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Zeljko

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i oktober 2023
Svar från Ben 26 okt. 2023
Hi Zeljko,Thanks so much for the great review!! Glad you had a great time and we hope to welcome you again in the future :)Yours Truly Team

10/10 Fantastiskt

Jon

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i juli 2023
Svar från Hotelmanagement 12 juli 2023
Hi Jon,thank you for your great feedback, we are really happy that you liked you stay.Yours TrulyChris

8/10 Bra

Kajsa

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Trevligt hotell Tyvärr ingen städning, ett minus Ingen frukost Rymligt rum
Bodde här 3 nätter i juli 2022
Svar från Hotelmanagement 10 aug. 2022
Hallo Kajsa, danke für deine Bewertung. Unsere Umwelt ist uns sehr wichtig, daher lassen wir die Zimmer nicht automatisch täglich reinigen. Falls Zimmerservice gewünscht ist, kannst du einfach dem WhatsApp Concierge eine kurze Nachricht schicken oder an der Rezeption bescheid geben und wir lassen das Zimmer reinigen! :) Danke an dieser Stelle für das Lob. Yours Truly, Chris

10/10 Fantastiskt

Timo

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 6 nätter i maj 2022
Svar från Dominik 1 juni 2022
Hallo Timo! Danke für deine tolle Bewertung. Wir freuen uns schon auf deinen nächsten Besuch. Yours Truly, Dominik

10/10 Fantastiskt

Kristin

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Återvänder gärna
Ett mycket trevligt hotell som ligger centralt - nära till centrum och kommunikationer. Bokar det gärna nästa gång vi åker till Munchen.
Bodde här 3 nätter i maj 2022
Svar från Dominik 13 juni 2022
Hallo Kristin, vielen Dank für dein nettes Feedback. Das motiviert uns alle nur noch mehr. Bis zum nächsten mal :)

6/10 Okej

rita

Reste med sin partner
Gillade: Renlighet och personal och service
Location good. Friendly staff. Little noisy. Rooms are minimal.
Bodde här 4 nätter i maj 2024
Svar från Hotelmanagement 21 maj 2024
Thank you for your feedback.We are happy to hear that you liked our staff and the central location. As the hotel is directly in the city center is can be a bit noisy especially on the weekends, we are super sorry about that.One good news it that there will be a big renovation going on next year and we hope that the new rooms will meet your taste better. Safe travels and all the best :)

10/10 Fantastiskt

Christian

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I really enjoyed my stay, wonderful stuff and very cool location
Bodde här 2 nätter i maj 2024
Svar från Anna 10 maj 2024
Dear Christian, thank you for this amazing feedback. We are glad that you en joyed your stay and were content with everything we had to offer. Hope to see you again some time :)

10/10 Fantastiskt

Carlos

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Hotelmanagement 9 maj 2024
Thank you for your fantastic review. We really love to hear that we met your expactations and you had a fantastic stay with us.All the best :)

8/10 Bra

Sascha

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Von der Hauptstraße nicht ersichtlich
Bodde här 1 natt i april 2024
Svar från Anna 3 maj 2024
Lieber Sacha, vielen Dank für dein Feedback. Wir nehmen jedes Feedback ernst und versuchen dies zu verbessern. Wir bedanken uns nochmals und hoffen wir sehen dich in der Zukunft nochmal bei uns!

10/10 Fantastiskt

BETH

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Wonderful staff all around, from reception to housekeeping, everyone was super friendly and helpful. The room was clean, bed was comfortable, minor cleanliness issues in the room and bathroom but nothing gross. Would recommend having a light blanket as the duvet was too hot and just a sheet was too cold. It is a 2 minute walk to teams and buses. Less than 5 min walk to train station. Street noise was loud at night and construction in the area started early, so definitely bring ear plugs or white noise to drown out the noise. Great stay! Would definitely stay again!
Bodde här 4 nätter i april 2024
Svar från Anna 3 maj 2024
Dear Beth, thank you for your great review. We are pleased to hear that you enjoyed our friendliness, we appreciated every talk with you guys. As we seek every detail to improve we are very grateful for your comment about a duvet, for the hotter days. Thank you and hope to see you again on one of your travels :)

2/10 Väldigt dåligt

Ross

Reste med familjen
Gillade inte: Renlighet och boendets skick och faciliteter
No air conditioning when advertised on Expedia having it! The first person lied to me and try to convinced me AC and air circulation is the same! Then talked to a very nice and apologetic staff who gave me the real story. The owners are waiting to fix it while for a reason that seemed impossible to comprehend. She was noticeably frustrated at having to deal with ineptitude with management. Without AC, had to open windows and hear drunk people outside the whole night. Very noisy without sound isolation. They should me taken off Expedia for knowingly not having AC and yet taking reservations. The silver lining was Expedia's customer service who booked me at a much better property at no extra cost!
Bodde här 3 nätter i april 2024
Svar från Yours Truly Team 17 apr. 2024
Dear Ross, We're genuinely sorry for any confusion regarding the air conditioning, and we regret that it seems to have greatly impacted your experience with us. It's disheartening to hear your perception of our staff's communication and the suggestion of deception on our part. Our listing on Expedia accurately reflects our amenities. We are a very small team of locals who love our hotel and our city, and enjoy making our guests feel at home.The AC is not broken, it is an environmentally-friendly system which only activates when the outside temperature reaches 16 degrees. Given that the overnight temperature was around 6 degrees, the AC wouldn't have been very effective. We hope you were still able to enjoy your time in our city despite your discomfort with the unseasonably warm temperature.All the best,Anna, Chris, Ben, Sara, and Meghan

10/10 Fantastiskt

Aleksandra

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Very easy getting in and out and great communication. The room was big and everything was functional.
Bodde här 3 nätter i april 2024
Svar från Hotelmanagement 7 apr. 2024
Thank you for your fantastic rating!We're delighted to hear that you found our location convenient. We're also pleased that communication was great during your stay.Ensuring our guests have a comfortable stay is important to us, and we're glad we met your expectations.We hope to welcome you back soon! Until then, best wishes to you.Yours TrulyChris

10/10 Fantastiskt

Maria

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I loved the location of the hotel because it is close to everything and I could walk from the train station to the hotel and also to Marienplatz. I felt very welcomed, especially because Anna upgraded our room, which was very spacious, clean, with a super comfortable bed and an elegant bathroom. Thank you very much to the hotel staff. I strongly recommend this hotel to anyone going to Munich.
Bodde här 1 natt i mars 2024
Svar från Anna 3 apr. 2024
Dear Maria, we are glad to hear that you enjoyed your stay with us, especially our central location and our staff. Very nice to hear that you liked your room, I really enjoyed talking to you! It was a please to have you with us, hopefully we'll see you again :)

8/10 Bra

Donald

Gillade: Renlighet, personal och service och boendets skick och faciliteter
It is close to all forms of public transport. Less than 10 minute walk from Munich central station. The staff are extremely friendly and I felt very welcome to be there. The room was a good size and was clean. It was quiet, if the windows were kept closed. The bathroom was huge with a walk in shower. The location made it easy for me to walk to restaurants, coffee shops, and Old Town
Bodde här 4 nätter i mars 2024
Svar från Hotelmangement 31 mars 2024
Thank you for your feedback!We're delighted that you found our hotel's location convenient, being close to all forms of public transport and it is wonderful to hear that you felt warmly welcomed by our staff. Providing a welcoming atmosphere is a top priority for us.The hotel's location near restaurants, coffee shops, and the Old Town makes it easy for our guests to explore and make the most of their time in the city.Thank you once again for your review, and we look forward to welcoming you back soon!Yours Truly

10/10 Fantastiskt

Matthew

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great hotel, located steps away from the central train station in Munich, as well as the old city center. Easy access to sightseeing spots in the city and to public transport. Room was clean, spacious, with a very comfortable bed. All hotel services are accessed through an Alexa in your room; front desk help was friendly and knowledgeable. The breakfast add-on is at a cafe next door.
Bodde här 3 nätter i mars 2024
Svar från Hotelmanagement 30 mars 2024
Hey Matthew, thanks for the awesome review! I'm thrilled to hear that you enjoyed your stay at our hotel and that you found our location convenient. It's great to know that you liked the cleanliness of the room and the comfortable bed. Our team works hard to ensure that all our guests have a memorable experience, so I'm happy to hear that you found the front desk staff friendly and helpful. I'm glad you appreciated the Alexa in the room for easy access to hotel services. We apologize for any inconvenience regarding the breakfast add-on arrangement, and we will take your feedback into consideration for future improvements. We hope to welcome you back soon for another fantastic stay!

10/10 Fantastiskt

Sue, Calgary

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
What we liked the most about Yours Truly was the staff! They truly made you feel welcome and were very helpful with all questions that we had. There seems to be construction everywhere around, but the hotel was quiet and the area was safe. The room was large and the bed very comfortable. The hotel is close to transportation and the Old Town was only steps away. We met Ben, Sarah, Anna, and Meghan of the staff and they were absolutely wonderful. I would definitely recommend Yours Truly as a great place to stay!
Bodde här 3 nätter i mars 2024
Svar från Anna 19 mars 2024
Dear Sue, wow, thank you so much for this great feedback. We appreciate the positive remark about our staff and location. We must say it was a pleasure to host you during your stay in Munich. Whenever you are back please visit us again :) The Yours Truly Team

10/10 Fantastiskt

Tamas

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i februari 2024
Svar från Sara 18 mars 2024
Thank you Tamas for your amazing review, we would be very happy to welcome you again in the hotel.

10/10 Fantastiskt

Sergey

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Everything is just perfect! Special thanks to friendly staff: Anna and Sarah!
Bodde här 2 nätter i februari 2024
Svar från Dominik 26 feb. 2024
Thank you very much Sergey! We are so happy that you enjoyed your stay with us :) We hope, we will see you again soon!

6/10 Okej

Verifierad resenär

Affärsresenär
Gillade: Personal och service
Gillade inte: Renlighet
Bodde här 1 natt i februari 2024
Svar från Hotelmanagement 22 feb. 2024
Hi,thank you for your review.For futher questions or feedback feel free to get in touch with us at any time.We wish you all the best.Yours Truly

10/10 Fantastiskt

Frank

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i februari 2024
Svar från Ben 12 feb. 2024
Hi Frank, Vielen lieben Dank! Hoffentlich bis bald! :)Yours Truly Team

10/10 Fantastiskt

Kim

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Svar från Ben 12 feb. 2024
Hi Kim, Thanks a lot! We loved having you guys. Hopefully see you again soon :)Yours Truly Team

8/10 Bra

Daniel

Bodde här 1 natt i februari 2024
Svar från Hotelmanagement 30 mars 2024
Hi Daniel,thank you for your feedback. We would love to see you again in Munich.All the best for you :)

10/10 Fantastiskt

Manuela, Pfinztal

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i februari 2024
Svar från Ben 12 feb. 2024
Hi Manuela, Danke vielmals! Hoffentlich bis zum nächsten mal :)Yours Truly Team

10/10 Fantastiskt

Stefan

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Tolles Upgrade auf eine Suite-artige Unterkunft (das beste Zimmer, was ich jemals hatte) und sehr nettes Personal. Außerdem sehr gute Lage zum Hbf München. Kleine Minuspunkte: Die Anmeldung per Tablet / Zugangscode war etwas umständlich (vielleicht Auto-vervollständigen-Funktion hinzufügen?), und die Heizungen waren für die Größe der Unterkunft etwas schwach auf der Brust / vorher nicht eingeschaltet gewesen. Dennoch Empfehlung, gerade für junge Leute (im EG befindet sich eine Bar, in der auch mitten in der Woche Party war).
Bodde här 1 natt i januari 2024
Svar från Ben 1 feb. 2024
Hey, vielen Dank für dein super Feedback! Freut uns sehr, dass dir das Upgrade zur Suite so gut gefallen hat und dass du unser Personal nett fandest. Cool, dass die Lage zum Hbf München gepasst hat. Wir nehmen uns dein Feedback zur Anmeldung per Tablet und den Heizungen zu Herzen. Trotzdem schön, dass du uns weiterempfiehlst, vor allem für junge Leute! Freuen uns schon auf deinen nächsten Besuch!

10/10 Fantastiskt

Shiraz, Hamburg

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Good experience
Bodde här 4 nätter i januari 2024
Svar från Hotelmanagement 26 jan. 2024
Hi Shiraz,vielen Dank für deine Bewertung. Es freut uns, dass du deinen Aufenthalt bei uns genossen hast und wünschen dir alles Gute. Komm gerne wieder :)Yours Truly

6/10 Okej

Verifierad resenär

Reste i grupp
Gillade: Personal och service och rummets bekvämlighet
Gillade inte: Renlighet och boendets skick och faciliteter
Was OK
The stay was OK. Big rooms with a good bed. Shower was fine. Resturant at the hotel was fine, good food and mice waiters. However there were constructions on the floor above the floor i was staying at and that was annoying. Started drilling and working with heavy machines early in the morning. Also the hotel and hotelroom was quite dirty. That maybe in some way because of the construction.
Bodde här 7 nätter i januari 2024
Svar från Dominik 20 jan. 2024
Hello and thank you for your honest feedback! We are very sorry that the construction workers started their work early in the morning. We have now communicated this again so that work is no longer carried out early in the morning. The resulting building dirt is now being dealt with more actively by our housekeeping team. I hope you will come and visit us again after the renovation. We are sure that you will like it very much then.

8/10 Bra

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Mjög gott Nema aðgengi að veitingastað daisy cave, of oft lokað og þegar opið hotelgestir ekki velkomnir ! Ömurleg þjónusta þar. Morgunmatur á sunnudegi var ömurlegur starfsmenn lyktuðu vel af áfengi, og staðurinn subbulegur. Hina dagana var þetta gott ! Við kvörtunum við starfsfólk Samferðafólk skrifaði bréf til Hotels og fékk endurgreitt En í heildina var þetta fínt og góð staðsetning en
Bodde här 5 nätter i januari 2024
Svar från Dominik 26 jan. 2024
Thank you very much for your feedback! We have now ended our cooperation with Daisy Cave regarding breakfast. I am very sorry that you had to go through this experience. I would be happy to offer you a free upgrade for your next stay.

10/10 Fantastiskt

Alexander

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2024
Svar från Hotelmanagement 14 jan. 2024
Hi Alexander,vielen Dank für dein tolles Feedback.Wir freuen uns, dass dir dein Aufenthalt bei uns gefallen hat. Falls wir noch etwas für dich tun könne, melde dich gerne bei uns.Yours Truly

8/10 Bra

Milane

Gillade: Renlighet och personal och service
Bodde här 1 natt i januari 2024
Svar från Hotelmanagement 14 jan. 2024
Hi Milane,Thank you for your rating! We appreciate your feedback. If you have specific concerns, please let us know so we can address them. We hope to welcome you back in the future.

6/10 Okej

Annikki

Reste med sin partner
Gillade: Personal och service och bekvämligheter
Gillade inte: Renlighet
Hotelli oli erittäin hyvällä paikalla ja kohtuullisen rauhallisella alueella. Hotellista oli hyvät yhteydet julkisiin kulkuvälineisiin ja vanha kaupunki ostoskatuineen oli lähellä. Hotelli oli rauhallinen ja ilmeisesti vasta remontoitu, kun tilat olivat. Huoneet olivat mukavan isot. Hotellin henkilökunta oli erittäin ystävällistä ja palvelualtista. Negatiivista oli, että huoneiden siivous ei toiminut ja huoneiden lattiat olivat likaiset edellisen asukkaan jäljiltä. Siivoukseen toivoisin hotellin kiinnittävän enemmän huomiota, koska hyvät tilat eivät pysy hyvinä, jos niitä ei kunnolla siivota ja huoleta. Tässäkin tapahtui parannusta, kun siitä huomautettiin, mutta hyvän siivouksen pitäisi olla itsestäänselvyys, vaikka lakanoita vaihdeta joka päivä. Hotellin aamiainen oli perushyvä, mutta ei 22 euron arvoinen. Tuoreita hedelmiä ja vihanneksia siinä ei ollut. Jos on vailla monipuolista aamiaista niin tämä ei sitä ollut. Hyviä ravintoloita oli lähellä, joista saa myös aamiaista. Hotelli ei ole neljän tähden hotelli, mutta hyvä kolmen tähden kylläkin. Hyvä vaihtoehto lyhyeen, intensiiviseen lomailuun.
Bodde här 7 nätter i december 2023
Svar från Dominik 11 jan. 2024
Dear Annikki,Thank you for taking the time to share your detailed feedback on your recent stay with us. We're delighted to hear that you appreciated the advantageous location of our hotel, the ease of public transport connections, and the proximity to the charming old town with its vibrant shopping streets. It's also heartening to know that you found our recently renovated facilities, spacious rooms, and the friendly and helpful demeanor of our staff to your liking.We sincerely apologize for any inconvenience caused by the cleanliness issues you encountered in your room. Your observations are invaluable, and we have already taken steps to address and improve our cleaning procedures. We understand the importance of maintaining a pristine environment for our guests, and we are committed to ensuring that such lapses do not occur in the future. Your constructive criticism is crucial to our ongoing efforts to enhance the overall guest experience.Regarding your comments on breakfast, we appreciate your honesty. We are actively reviewing our offerings to ensure they meet the diverse preferences of our guests. Your suggestion about the inclusion of fresh fruits and vegetables is duly noted, and we will explore options to enhance the breakfast experience. We also appreciate your recommendation of nearby restaurants for those seeking a more varied breakfast selection.We value your insights and take them seriously as we continually strive to provide the best possible experience for our guests. We hope to have the opportunity to welcome you back and demonstrate the improvements we've made based on your feedback.Thank you again for choosing to stay with us.Warm regards!

10/10 Fantastiskt

Leena

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 4 nätter i december 2023
Svar från Dominik 9 jan. 2024
Thank you so much Leena :)

8/10 Bra

Carole

Reste med familjen
Gillade: Personal och service
Très bon emplacement ! Les vitrines font un peu peur (travaux donc sales) mais le bas est moderne et sympa. Chambre simple mais grande et bcp d’espace. Grande salle de bain avec baignoire. Pas de stores aux fenêtres … juste des toiles qui ne descendent pas jusqu’en bas et des lamelles à l’intérieur - si vous aimez le noir complet ça ne sera pas le cas. Personnel très sympa - première chambre au 1er étage et malgré l’heure tardive, ils ont accepté de nous déplacer pour être installées au 4ème étage (moins bruyant) ! Merci encore au jeune homme qui a déplacé le lit supplémentaire. Literie (les 3 - même le lit d’appoint) étaient d’ailleurs très confortables !! Pdj très bien avec produits fait maison. Petit bémol pour le personne en charge de la salle qui lisait derrière le bar, sans trop regarder. Du coup nous n’avons pas eu de pancake pour toutes … nous aurions sûrement pu demander une rallonge mais ça aurait été sympa que ce soit spontané. Et nous n’étions pas en fin de l’horaire.
Bodde här 2 nätter i januari 2024
Svar från Dominik 9 jan. 2024
Thank you Carole for the detailed feedback! We are very pleased that our team was able to help you and that a room change was quick and easy. Regarding the breakfast, we have forwarded your feedback to our cooperation partner "DaisyCave". Best regards from the whole team and hope to see you soon :)

8/10 Bra

Holly

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Staff were outstanding
Great location in terms of proximity to Marienplatz as well as main train station. The staff were absolutely delightful, and gave us really great recommendations for things to do/places to eat. The only issue we had was that our room faced the main road with bars/clubs across the street, and it was pretty loud on the weekend nights. The staff did offer to let us move our room though, which was really kind.
Bodde här 5 nätter i december 2023
Svar från Dominik 9 jan. 2024
Thank you Holly! We are very pleased that you enjoyed your stay with us. This year we are renovating the entire building, including the soundproofing. I am sure that we will be able to offer you the best possible stay from then on :)

10/10 Fantastiskt

Wendy

Gillade: Boendets skick och faciliteter och rummets bekvämlighet
Good hotel, brilliant location
Perfect location, modern hotel, very helpful staff and system. Large rooms. The attached bar is also very good for a hotel bar.
Bodde här 5 nätter i december 2023
Svar från Hotelmanagement 7 jan. 2024
Hi,Thank you for your excellent rating! We are happy that you enjoyed the perfect location, modern hotel, helpful staff, and efficient system. It's great to hear that the spacious rooms met your expectations, and we appreciate your positive feedback on the attached bar.

10/10 Fantastiskt

David

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i december 2023
Svar från Hotelmanagement 30 dec. 2023
Thank you for the perfect score! We're thrilled to hear you had an excellent experience. If there's anything specific you loved or any suggestions you have, feel free to share. We look forward to hosting you again in the future!

10/10 Fantastiskt

Karla Iliana

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Hotel centrico y con excelente atención!
La atencion del personal es excelente, desde que llegas te hacen sentir muy bien venido. El desayuno es muy rico y vale la pena. La ubicacion es ideal, estas en el centro de todo y con la estacion central a solo 5 minutos caminando. Nos volveriamos a quedar ahi definitivamente, el unico contra son las almohadas, estan muy delgadas, pero la cama es deliciosa!
Bodde här 5 nätter i december 2023
Svar från Hotelmanagement 30 dec. 2023
Thank you for your wonderful feedback!We are happy that you enjoyed our central location and excellent service. It's fantastic that our staff made you feel welcome from the moment you arrived. We're delighted that you found the breakfast enjoyable and worth it. The proximity to the central station is indeed convenient.We appreciate your feedback regarding the pillows, and we'll certainly look into improving that aspect. We're pleased to know that overall, you had a delightful stay, and we look forward to welcoming you back. If you have any further suggestions or preferences for your next visit, feel free to let us know. Safe travels!

8/10 Bra

Monica

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Otimo
Anne e Sarah da recepção foram incríveis, prestativas, educadas, super gentis. A localização é perfeita. Achamos o quarto um pouco pequeno, mas o banheiro é excelente.
Bodde här 6 nätter i december 2023
Svar från Hotelmanagement 30 dec. 2023
Thank you for your feedback!We're delighted to hear that Anna and Sara from the reception made your stay special with their incredible, helpful, and polite service. It's great that you found their assistance to be kind and attentive. We also appreciate your positive remarks about our perfect location.We take note of your comment about the room size, and we'll consider this as we aim to enhance our guests' overall experience. On a positive note, we're pleased that you enjoyed the excellent bathroom facilities.If you have any more insights or specific preferences for your next visit, please feel free to share. We hope to welcome you back for another great stay! Safe travels!

10/10 Fantastiskt

Stig Rune Eek

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i december 2023
Svar från Hotelmanagement 25 dec. 2023
Thank you for your feedback! We're glad you enjoyed your stay. If you have any specific feedback or requests for your next visit, feel free to let us know. We look forward to welcoming you back!

8/10 Bra

Verifierad resenär

Reste med familjen
Gillade: Personal och service
The air quality / ventilation of the room can be improved. felt quite dusty and floor is not clean. Pillows and bed too soft and low to lie on.
Bodde här 1 natt i december 2023
Svar från Hotelmanagement 25 dec. 2023
Thank you for your feedback. We apologize for the inconvenience you experienced with the air quality and cleanliness. We take your comments seriously and will work to address these issues. Nevertheless, we are really happy that you liked your overall stay.

10/10 Fantastiskt

Erin

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great stay
Great stay. We had a late check in and early check out but were accommodated digitally. Hotel has a perfect location for transportation and walking distance to the center, restaurants and traveling needs. I would definitely stay here again or recommend.
Bodde här 4 nätter i december 2023
Svar från Hotelmanagement 22 dec. 2023
Hi Erin,Thank you so much for your excellent feedback!We're thrilled to hear that you had a great stay with us. It's fantastic that our digital check-in and check-out options accommodated your late and early schedule. We're glad our hotel's prime location, close to transportation and within walking distance to the center, restaurants, and other travel necessities, contributed to a positive experience.We appreciate your recommendation and would be delighted to welcome you back in the future. If there's anything specific you'd like for your next visit, feel free to share. Safe travels, and we hope to see you again soon!

10/10 Fantastiskt

Balaji, Evergreen

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The room was surprisingly very big for European standards. It was very clean and close to the public transportation. Karlsplatz is steps away from the hotel. Staff was
Bodde här 2 nätter i december 2023
Svar från Hotelmanagement 21 dec. 2023
Thank you for your feedback, we are really happy about your words. If you wanted to say that the staff was brilliant we are so glad :)Yours Truly

8/10 Bra

Mariana

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Perfect location, awesome customer service
Perfect location, so close to shopping area & global blue, very friendly people, good customer service, just like other people said it's pretty noisy eventhough we are on 5th floor. But we'll come back if we go to Munich again.
Bodde här 3 nätter i december 2023
Svar från Hotelmanagement 21 dec. 2023
Thanks for your feedback!We're glad you enjoyed the perfect location close to the shopping area and Global Blue, as well as the friendly staff and good customer service. We apologize for any noise on the 5th floor and are actively working to minimize it for a more pleasant experience during your next visit.We look forward to welcoming you back to Munich! If you have any further suggestions, feel free to let us know. See you soon!

8/10 Bra

Jackie

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2023
Svar från Dominik 17 dec. 2023
Thank you very much Jackie! Maybe you can provide us with some more information on how to improve via e mail.

10/10 Fantastiskt

Tobias

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Awesome, central no-frills place. True King Size Bed!
Bodde här 2 nätter i december 2023
Svar från Hotelmanagement 15 dec. 2023
Dear Tobias,Thank you so much for your fantastic 5-star rating! We're thrilled to hear that you found our place awesome and centrally located. It's great to know that you appreciated the simplicity of our accommodations. And of course, we're delighted that the King Size Bed met your expectations – comfort is key!We appreciate your positive feedback and hope to have the pleasure of welcoming you back for another wonderful stay in the future.Yours TrulyChris

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i december 2023
Svar från Dominik 12 dec. 2023
Thank you very much!

8/10 Bra

Charlie

Gillade: Renlighet, personal och service och boendets skick och faciliteter
X-mas Market & Krampus Run
The hotel was in an excellent location walkable to both the HBF & the olde town center. The street noise level was quite bad from our 2nd floor room. I would recommend at least 5th floor if staying there. The Christmas market we came for was shulder to shoulder people, but beautiful. The annual Krampus run was amazing...appx 300 Krampus'.
Bodde här 2 nätter i december 2023
Svar från Dominik 12 dec. 2023
Thank you very much Charlie! Your feedback is very important to us. We have reserved a quieter room for you for your next stay :)

10/10 Fantastiskt

Anton

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
A very unique and convenient offering, really close to Altstadt! Enjoyed my stay!
Svar från Ben 12 feb. 2024
Hi Anton, Amazing, thanks a lot! We are glad you enjoyed your stay and the Altstadt. Hopefully see you again sometime :)Yours Truly Team

10/10 Fantastiskt

KIYOSHI

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
フランクフルトからミュンヘンまで三日間づつ主にロマンチック街道の街をめぐりました。こちらのホテルに四日間止まりましたが、いずれのホテルよりも良かったと思っています。朝早く清掃をしている人などの従業員が愛想よく気分よく過ごせました。
Bodde här 4 nätter i december 2023
Svar från Dominik 12 dec. 2023
Thank you very much Kiyoshi! Glad you enjoyed it with us. We very much hope to see you again sometime :)

10/10 Fantastiskt

dave

Bodde här 4 nätter i november 2023
Svar från Dominik 12 dec. 2023
Thank you so much Dave!!!

10/10 Fantastiskt

Tonya

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Reserved through Expedia. Had a couple questions regarding parking and the hotel answered right away. Check in was the best I’ve experienced at any hotel. We arrived early but they let us check in, no additional charge. Sarah offered a ton of useful information about the area and getting around, where to go and where to eat. We had a King room, ton of space, storage, large bathroom & shower with soap, shampoo, hair dryer. There’s a few shops across the street (underground “city”) which was very convenient. Location is PERFECT. Less than a five min walk to the escalator/stairs that lead down to the S bahn and main train station for high speed trains. Tons of little shops & restaurants. Short stroll to Marienplatz. We were at the Christmas Market in less than a 10 min. There are restaurants and a bar on site. Very cozy and wonderful service. Our only complaint was one the hotel could do nothing about and will clear up once complete. There was construction work going on in the middle of the building (which houses multiple hotels/businesses) that was loud at night. Put some white noise on and ear plugs and it was fine. We will definitely stay again when returning to Munich. Thanks for a great stay!
Bodde här 6 nätter i november 2023
Svar från Dominik 12 dec. 2023
Thank you so much for your great review, Tonya! We are very pleased that you enjoyed your stay with us and hope to welcome you back soon :)