Terrass/Patio
Se tillgänglighet

Recensioner av Palazzo Firenze

4 out of 5
Palazzo Firenze
16 Via Firenze, Naples

Recensioner

8,8

Fantastiskt

10 - Fantastiskt i betyg. 163 av 302 recensioner" "
8 - Bra i betyg. 98 av 302 recensioner" "
6 - Okej i betyg. 24 av 302 recensioner" "
4 - Dåligt i betyg. 5 av 302 recensioner" "
2 - Väldigt dåligt i betyg. 12 av 302 recensioner" "

9,2/10

Renlighet

9,0/10

Personal och service

8,6/10

Bekvämligheter

9,0/10

Boendets skick och faciliteter

8,4/10

Hållbarhet

Recensioner

8/10 Bra

Stefan

Bodde här 4 nätter i februari 2024
Svar från palazzo firenze 12 feb. 2024
“Dear guest, thank you very much for your positive review. We are happy to read your words. We are available to welcome you again on a future trip ... "

8/10 Bra

Narine

Bodde här 4 nätter i augusti 2023
Svar från palazzo firenze 14 sep. 2023
“Dear guest, thank you very much for your positive review. We are happy to read your words. We are available to welcome you again on a future trip ... "

6/10 Okej

Verifierad resenär

Reste med familjen
Gillade inte: Renlighet och rummets bekvämlighet
Bodde här 3 nätter i mars 2022
Svar från Hotel Palazzo Firenze 8 apr. 2022
“Dear guest, thank you very much for your positive review. We are happy to read your words. We are available to welcome you again on a future trip ... "

6/10 Okej

Niklas

Gillade: Renlighet och boendets skick och faciliteter
Gillade inte: Personal och service
Bodde här 1 natt i september 2021
Svar från Hotel Palazzo Firenze 14 sep. 2021
“Dear guest, thank you very much for your positive review. We are happy to read your words. We are available to welcome you again on a future trip ...

8/10 Bra

Cheryl

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very comfortable and clean room. Fabulous shower. The staff were lovely too. Continental breakfast was superb. Roof top bar area and plunge pool were a lovely extra. Area around hotel not great, but its not hotels fault. General street cleanliness around Naples is very poor. As a non smoker I find the act of smoking offensive, along with the disposal of cigarette ends. Which were unfortunately disposed of in the planters hanging off our balconies.
Bodde här 4 nätter i april 2024
Svar från palazzo firenze 6 maj 2024
“Dear guest, thank you very much for your positive review. We are happy to read your words. We are available to welcome you again on a future trip ... "

10/10 Fantastiskt

Yang-su, Sammamish

Gillade: Personal och service
Bodde här 1 natt i april 2024
Svar från palazzo firenze 6 maj 2024
“Dear guest, thank you very much for your positive review. We are happy to read your words. We are available to welcome you again on a future trip ... "

10/10 Fantastiskt

Yin Hsun

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff is nice. Location is very closed to the train central station. Room is very nice and comfy.
Bodde här 1 natt i april 2024
Svar från palazzo firenze 6 maj 2024
“Dear guest, thank you very much for your positive review. We are happy to read your words. We are available to welcome you again on a future trip ... "

10/10 Fantastiskt

Sandra

Bodde här 1 natt i april 2024
Svar från palazzo firenze 20 maj 2024
“Dear guest, thank you very much for your positive review. We are happy to read your words. We are available to welcome you again on a future trip ... "

10/10 Fantastiskt

Frederikus

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 4 nätter i april 2024
Svar från palazzo firenze 22 apr. 2024
“Dear guest, thank you very much for your positive review. We are happy to read your words. We are available to welcome you again on a future trip ... "

10/10 Fantastiskt

robert

Reste med sin partner
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Beautiful
Bodde här 2 nätter i april 2024
Svar från palazzo firenze 22 apr. 2024
“Dear guest, thank you very much for your positive review. We are happy to read your words. We are available to welcome you again on a future trip ... "

10/10 Fantastiskt

Janice

Bodde här 5 nätter i april 2024
Svar från palazzo firenze 15 apr. 2024
“Dear guest, thank you very much for your positive review. We are happy to read your words. We are available to welcome you again on a future trip ... "

8/10 Bra

robert

Reste med sin partner
Rooftop patio was excellent, 4 AM door man was excellent and got us a cab within minutes. Two gentleman at the front door when we arrived were excellent and helpful.
Bodde här 1 natt i april 2024
Svar från palazzo firenze 10 apr. 2024
“Dear guest, thank you very much for your positive review. We are happy to read your words. We are available to welcome you again on a future trip ... "

8/10 Bra

PAOLO

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
N
Bodde här 3 nätter i mars 2024
Svar från palazzo firenze 9 apr. 2024
“Dear guest, thank you very much for your positive review. We are happy to read your words. We are available to welcome you again on a future trip ... " Hotel

6/10 Okej

Ulrike

Reste med sin partner
Für eine Frau am Abend ist die Umgebung nicht ratsam
Bodde här 4 nätter i mars 2024
Svar från palazzo firenze 25 mars 2024
Lieber KundeWir bitten um eine Bewertung des Hotels und nicht der Stadt Neapel. Probleme in der Nähe der Bahnhöfe gibt es überall, aber das bedeutet nicht, dass das Hotel, in dem Sie übernachtet haben, bestraft werden muss

10/10 Fantastiskt

UDAGAWA

Gillade: Renlighet, personal och service och boendets skick och faciliteter
good
Bodde här 2 nätter i mars 2024
Svar från palazzo firenze 3 mars 2024
“Dear guest, thank you very much for your positive review. We are happy to read your words. We are available to welcome you again on a future trip ... "

8/10 Bra

Octavio, guadalajara

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Personal muy amable, desayuno es muy rico Si les toca Giovanni en recepción será su mejor experiencia!
Bodde här 3 nätter i februari 2024
Svar från palazzo firenze 12 feb. 2024
“Dear guest, thank you very much for your positive review. We are happy to read your words. We are available to welcome you again on a future trip ... "

10/10 Fantastiskt

xin

Bodde här 1 natt i februari 2024
Svar från palazzo firenze 29 feb. 2024
“Dear guest, thank you very much for your positive review. We are happy to read your words. We are available to welcome you again on a future trip ... "Hotel Palazzo Firenze

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i januari 2024
Svar från palazzo firenze 12 feb. 2024
“Dear guest, thank you very much for your positive review. We are happy to read your words. We are available to welcome you again on a future trip ... "

10/10 Fantastiskt

Mile

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 2 nätter i januari 2024
Svar från palazzo firenze 12 feb. 2024
“Dear guest, thank you very much for your positive review. We are happy to read your words. We are available to welcome you again on a future trip ... "

10/10 Fantastiskt

Lawrence, ISLE OF LEWIS

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
it had the most amazing best breakfast choice iv ever seen in any hotels in italy 10/10
Bodde här 1 natt i januari 2024
Svar från palazzo firenze 14 jan. 2024
“Dear guest, thank you very much for your positive review. We are happy to read your words. We are available to welcome you again on a future trip ... "

8/10 Bra

giuseppe

Bodde här 1 natt i januari 2024
Svar från palazzo firenze 14 jan. 2024
“Dear guest, thank you very much for your positive review. We are happy to read your words. We are available to welcome you again on a future trip ... "

2/10 Väldigt dåligt

Ridder

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Extremily dangerous with police in front of the hotel when arrived the migration crisis is really alive in this, my car window was broken in front of the hotel and the front desk told me that was fine parking in front of the hotel
Bodde här 1 natt i december 2023
Svar från palazzo firenze 27 dec. 2023
dear customer, we are sorry about your car but it does not depend on the hotel, reviews should not be made about the place or the city but about the structure

4/10 Dåligt

Charles

Bodde här 1 natt i december 2023
Svar från palazzo firenze 14 jan. 2024
Gentile cliente,ci dispiace sentire che la nostra struttura non abbia soddisfatto le sue aspettative. Prenderemo il suo feedback in attenta considerazione per non sbagliare la prossima volta.Sperando di riaverla come nostro ospite, le auguriamo una buona giornata

8/10 Bra

Youngim

Bodde här 2 nätter i december 2023
Svar från palazzo firenze 27 dec. 2023
“Dear guest, thank you very much for your positive review. We are happy to read your words. We are available to welcome you again on a future trip ... "

6/10 Okej

Azam

Bodde här 3 nätter i november 2023
Svar från palazzo firenze 14 jan. 2024
Gentile cliente,ci dispiace sentire che la nostra struttura non abbia soddisfatto le sue aspettative. Prenderemo il suo feedback in attenta considerazione per non sbagliare la prossima volta.Sperando di riaverla come nostro ospite, le auguriamo una buona giornata

8/10 Bra

Linda

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i november 2023
Svar från palazzo firenze 28 nov. 2023
“Dear guest, thank you very much for your positive review. We are happy to read your words. We are available to welcome you again on a future trip ... "

10/10 Fantastiskt

Michele

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Complimenti per la camera e personale
Bodde här 3 nätter i november 2023
Svar från palazzo firenze 28 nov. 2023
“Dear guest, thank you very much for your positive review. We are happy to read your words. We are available to welcome you again on a future trip ... "

8/10 Bra

MASAKO

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
確かに周辺地域の夜はちょっと怖いです。でもホテルの中はとても綺麗で、部屋も満足でした。朝食も種類が多くて申し分ないです。周辺地域のことはわかって予約しているので、私たちには申し分ないホテルでした。
Bodde här 3 nätter i november 2023
Svar från palazzo firenze 28 nov. 2023
“Dear guest, thank you very much for your positive review. We are happy to read your words. We are available to welcome you again on a future trip ... "

10/10 Fantastiskt

Margaret

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Excellence in Napoli
Great location Helpful & pleasant staff Lovely room
Bodde här 3 nätter i november 2023
Svar från palazzo firenze 18 nov. 2023
“Dear guest, thank you very much for your positive review. We are happy to read your words. We are available to welcome you again on a future trip ... "Hotel Palazzo Firenze

8/10 Bra

Alessandro

Gillade: Boendets skick och faciliteter
Buona colazione
Bodde här 3 nätter i november 2023
Svar från palazzo firenze 18 nov. 2023
“Dear guest, thank you very much for your positive review. We are happy to read your words. We are available to welcome you again on a future trip ... "Hotel Palazzo Firenze

10/10 Fantastiskt

Cassio, Fishers

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The hotel is excellent! Very clean and modern! Breakfast excellent! Friendly staff! The area is very dirty due to the proximity of the train station (Napole Centrale). It’s easy to get around everywhere.
Bodde här 3 nätter i november 2023
Svar från palazzo firenze 18 nov. 2023
“Dear guest, thank you very much for your positive review. We are happy to read your words. We are available to welcome you again on a future trip ... "Hotel Palazzo Firenze

8/10 Bra

Marine

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Le petit déjeuner est top La douche est grande et les lits confortables Le personnel est très accueillant et serviable Cependant la place à cote de l’hôtel n’est pas très bien fréquentée
Bodde här 2 nätter i oktober 2023
Svar från palazzo firenze 18 nov. 2023
“Dear guest, thank you very much for your positive review. We are happy to read your words. We are available to welcome you again on a future trip ... "Hotel Palazzo Firenze

10/10 Fantastiskt

Michael

Reste med familjen, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent!
Bodde här 1 natt i oktober 2023
Svar från palazzo firenze 23 okt. 2023
“Dear guest, thank you very much for your positive review. We are happy to read your words. We are available to welcome you again on a future trip ... "

10/10 Fantastiskt

Jean

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bel hôtel, impeccable. Le secteur autour est beaucoup moins joli, et sale mais vous êtes à Naples, donc tout est normal.
Bodde här 1 natt i oktober 2023
Svar från palazzo firenze 23 okt. 2023
“Dear guest, thank you very much for your positive review. We are happy to read your words. We are available to welcome you again on a future trip ... "

10/10 Fantastiskt

Martyn Charles

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
An excellent 6 days in Napoli - hotel and staff were great . Very convenient for the train station, Metro, and walking into the historic area. Our room and bathroom were clean, we had breakfast on the roof top terrace (with small pool). On the ground floor is a comfortable loung area. We really enjoyed our stay and would use this hotel again.
Bodde här 6 nätter i oktober 2023
Svar från palazzo firenze 15 okt. 2023
“Dear guest, thank you very much for your positive review. We are happy to read your words. We are available to welcome you again on a future trip ... "Hotel Palazzo Firenze

10/10 Fantastiskt

Giuseppe

Bodde här 3 nätter i oktober 2023
Svar från palazzo firenze 15 okt. 2023
“Dear guest, thank you very much for your positive review. We are happy to read your words. We are available to welcome you again on a future trip ... "Hotel Palazzo Firenze

10/10 Fantastiskt

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i oktober 2023
Svar från palazzo firenze 7 okt. 2023
“Dear guest, thank you very much for your positive review. We are happy to read your words. We are available to welcome you again on a future trip ... "

10/10 Fantastiskt

Juliette

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Not the best neighborhood but easy to walk from train. Amazing pizza nearby
Bodde här 1 natt i oktober 2023
Svar från palazzo firenze 7 okt. 2023
“Dear guest, thank you very much for your positive review. We are happy to read your words. We are available to welcome you again on a future trip ... "

10/10 Fantastiskt

Molly

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Rooftop pool, bar and dining was fabulous.
Bodde här 1 natt i oktober 2023
Svar från palazzo firenze 7 okt. 2023
“Dear guest, thank you very much for your positive review. We are happy to read your words. We are available to welcome you again on a future trip ... "

8/10 Bra

Richard R, Rancho Mirage

Bodde här 4 nätter i september 2023
Svar från palazzo firenze 23 okt. 2023
“Dear guest, thank you very much for your positive review. We are happy to read your words. We are available to welcome you again on a future trip ... "

6/10 Okej

Muzamil

Reste med sin partner
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Gillade inte: Personal och service
It is close to the Napoli train station and walkable but the area is rough and dirty. I wasn't worried about being mugged but the staff gave strict instructions to leave our room keys at the front desk... to prevent guests from losing them is the reason they gave. The rooftop lounge was nice without a view and the rooms are well appointed. The breakfast on the rooftop was good as well. Having a bathtub in the bedroom and a large washroom was a new experience. The staff treated my partner and I worse than other guests. As far as I could tell this is because they don't like gays very much so please keep that in mind if you are gay.
Bodde här 2 nätter i september 2023
Svar från palazzo firenze 7 okt. 2023
“Dear guest, thank you very much for your positive review. We are happy to read your words. We are available to welcome you again on a future trip ... "

10/10 Fantastiskt

Claude

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
safe . good breakfast , staff is awesome
Bodde här 1 natt i september 2023
Svar från palazzo firenze 7 okt. 2023
“Dear guest, thank you very much for your positive review. We are happy to read your words. We are available to welcome you again on a future trip ... "

10/10 Fantastiskt

Claude

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Beautiful hotel, modern accommodations great staff. Sketchy area
Bodde här 1 natt i september 2023
Svar från palazzo firenze 7 okt. 2023
“Dear guest, thank you very much for your positive review. We are happy to read your words. We are available to welcome you again on a future trip ... "

10/10 Fantastiskt

Colleen

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Hidden gem in an otherwise nasty area
The hotel & staff are fantastic. The area the hotel is in is less than desirable, but close to the train station. Would not walk alone especially at night there. The only downside of our room was the shower was totally exposed (no privacy al all), fine for a couple, not so fine for friends traveling together.
Bodde här 1 natt i september 2023
Svar från palazzo firenze 7 okt. 2023
“Dear guest, thank you very much for your positive review. We are happy to read your words. We are available to welcome you again on a future trip ... "

8/10 Bra

michael

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i september 2023
Svar från palazzo firenze 7 okt. 2023
“Dear guest, thank you very much for your positive review. We are happy to read your words. We are available to welcome you again on a future trip ... "

8/10 Bra

Lionel

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i september 2023
Svar från palazzo firenze 7 okt. 2023
“Dear guest, thank you very much for your positive review. We are happy to read your words. We are available to welcome you again on a future trip ... "

8/10 Bra

Mónica

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 4 nätter i september 2023
Svar från palazzo firenze 7 okt. 2023
“Dear guest, thank you very much for your positive review. We are happy to read your words. We are available to welcome you again on a future trip ... "

10/10 Fantastiskt

Emilia

Bodde här 2 nätter i september 2023
Svar från palazzo firenze 22 sep. 2023
“Dear guest, thank you very much for your positive review. We are happy to read your words. We are available to welcome you again on a future trip ... "

8/10 Bra

Eli Eliahu

Bodde här 2 nätter i september 2023
Svar från palazzo firenze 19 sep. 2023
thank's

10/10 Fantastiskt

Kelly, Sherwood Park

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Amazing property and room, very close to metro station. Felt very unsafe walking around although no issues. Staff were very friendly with a very nice breakfast with extended hours. Rooftop pool and bar is a nice feature although we never used them. Naples itself is not a very nice city. Very dirty and noisy.
Bodde här 3 nätter i september 2023
Svar från palazzo firenze 19 sep. 2023
“Caro ospite, grazie davvero per la tua recensione positiva. Siamo felici di leggere le tue parole. Ci dispiace per il disagio dovuto all’ubicazione ma come ben saprà in tutte le grandi città ci sono problemi in zone vicino le stazioni ferroviarie e non dipende da noi………