Alla recensioner som visas är recensioner från verkliga gäster. Endast resenärer som har bokat en vistelse med oss kan publicera en recension. Vi verifierar recensioner i enlighet med våra riktlinjer och publicerar alla recensioner, både positiva och negativa.Mer informationÖppnas i ett nytt fönster
10 - Fantastiskt i betyg. 429 av 948 recensioner" "
10 - Fantastiskt
429
8 - Bra i betyg. 310 av 948 recensioner" "
8 - Bra
310
6 - Okej i betyg. 120 av 948 recensioner" "
6 - Okej
120
4 - Dåligt i betyg. 53 av 948 recensioner" "
4 - Dåligt
53
2 - Väldigt dåligt i betyg. 36 av 948 recensioner" "
2 - Väldigt dåligt
36
8,6/10
Renlighet
8,6/10
Personal och service
8,4/10
Bekvämligheter
8,2/10
Boendets skick och faciliteter
8,2/10
Hållbarhet
Recensioner
10/10 Fantastiskt
Zsuzsanna
30 apr. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Clean, spacious room, comfortable bed and couch, friendly staff! Definitely will stay again
Zsuzsanna
Bodde här 1 natt i mars 2024
Svar från Nicole, front desk agent 1 maj 2024
Thank you for taking the time to complete our survey! We appreciate your feedback and will use it to further our guest's experience on the property. We are so glad to hear you had a great time with us! I hope you were able to check out the on site bar/restaurant for dinner and complimentary breakfast! I will be sure to tell the staff to keep up the good work! We hope to see you again in the future, until then, we wish you safe travels and we hope you ave a great week! :)
10/10 Fantastiskt
Levent, Yorktown Heights
26 apr. 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Very nice
Levent
Bodde här 1 natt i april 2024
Svar från Nicole, front desk agent 26 apr. 2024
Thank you for taking the time to complete our survey! We appreciate your feedback! We will use your feedback to further support the enjoyment of our guests. We are so glad to hear that you enjoyed the property and everything was up to standard. :) We hope to see you again in the future! Until then, we wish you safe travels and we hope you have a great weekend!
10/10 Fantastiskt
Venkat
8 apr. 2024
Venkat
Bodde här 1 natt i april 2024
Svar från Nicole, front desk agent 1 maj 2024
Thank you for taking the time to complete our survey, we appreciate your feedback! We will use this feedback to further our guest's experience with us! We are so glad that you enjoyed your stay with us and we can look forward to your return! I will be sure to let the staff know that they are doing a wonderful job. We hope to see you again in the future! Until then, we wish you safe travels and we hope you have a great week!
6/10 Okej
Erin
7 apr. 2024
Building needs a bit of upkeep and deep cleaning. Staff is courteous and helpful.
Erin
Bodde här 2 nätter i april 2024
Svar från Nicole, front desk agent 15 apr. 2024
Thank you for taking the time to complete our survey! We appreciate your feedback! We are so glad to hear that the staff was great and helpful! I will be sure to tell them to keep up the good work! I can assure you also that we are constantly working to update and remodel something on this property. We are trying to make it more sleek and modern! Slowly but surely it is coming along, thank you for the input! We take our guests' reviews very seriously so we can provide great stays for everyone! We hope to see you again in the future! Until then, we wish you safe travels and we hope you have a great week!
10/10 Fantastiskt
Eli
31 mars 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great centered location
Eli
Bodde här 4 nätter i mars 2024
Svar från Nicole, front desk agent 1 apr. 2024
Thank you for taking the time to complete our survey! We appreciate your feedback! I am so glad to hear that you enjoyed your stay with us and everything was up to standard. :) I will be sure to let the staff know to keep up their good work! We thank you for your kind review and we hope to see you again in the future! Until then, we wish you safe travels and we hope that you have a great week!
10/10 Fantastiskt
Mayra
Reste med familjen, Reste med sin partner
31 mars 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Loved our stay here! Our room was big, the bed was super comfy. This hotel is super clean. My husband and I will definitely be staying here again. Oh they also have great breakfast!!!!!! Enjoy.
Mayra
Bodde här 1 natt i mars 2024
Svar från Nicole, front desk agent 1 apr. 2024
Thank you for taking the time to complete our survey! We appreciate your feedback! We are so glad to hear that you enjoyed your stay with us and everything was up to standard. :) We take cleanliness, safety and security very seriously at the hotel. I will be sure to let the staff know to keep up the good work! Thank you for you kind review and we hope to see you again in the future! Until then, we wish you safe travels and we hope you have a great week!
6/10 Okej
Randy, LANGLEY
Reste med familjen
27 mars 2024
We stayed 5 days and didn’t have our room cleaned once even though they said every 3 days. Other than that place fine
Randy
Bodde här 7 nätter i mars 2024
Svar från Nicole, front desk agent 28 mars 2024
Thank you for taking the time to complete our survey, we appreciate your feedback! I am glad to hear that you enjoyed your stay even with the mishap in housekeeping. ): We are trying to get back to full service daily once we have enough staff. :) You are correct, it is only every 3rd day of stay right now with the opportunity to get new items daily just not full service. They normally are set up upon check in and we do take cleanliness very seriously on property, so I apologize, it must have slipped right by the desk agents. ): We are very sorry for the inconvenience. We hope that you may return to us in the future so we can provide you with an excellent stay! Until then, we wish you safe travels and we hope you have a great weekend!
8/10 Bra
Jim
Reste med familjen
27 mars 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The Burrstone Inn was in a convenient location for our needs, being near Utica University. The building itself is starting to show it's age a bit and the breakfast choices could be expanded with a little more variety, such as fruit. That being said, the staff is friendly and attentive and it is clean.
Jim
Bodde här 2 nätter i mars 2024
Svar från Nicole, front desk agent 28 mars 2024
Thank you for taking the time to complete our survey, we appreciate your feedback! We will use this feedback to further support our guests' enjoyment! I am so glad to hear that you had a great stay with us! I am glad the staff were all helpful and attentive. I will be sure to let them know to keep up their good work. :) We appreciate your patience and understanding with us while we work on renovating the property inside and out. We have a lot of ideas and a lot of cool things happening to the hotel this year we just have to have the right timing. :) I will bring the breakfast issues to the attention of the restaurant manager, as I am sure she can think of something to expand those options for the continental. :) We hope that you may return to us in the future when everything is freshly updated and renovated! Until then, we wish you safe travels and we hope you have a great weekend!
8/10 Bra
Angel
25 mars 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Angel
Bodde här 2 nätter i mars 2024
Svar från Nicole, front desk agent 27 mars 2024
Thank you for taking the time to complete our survey, we appreciate your feedback! We are so glad to hear that you enjoyed your stay on the property. We hope that we my have the opportunity to host you again in the future! Until then, we wish you safe travels and hope you have a great week!
8/10 Bra
Yan
Reste med familjen
24 mars 2024
Gillade: Renlighet och bekvämligheter
Great
Yan
Bodde här 1 natt i mars 2024
Svar från Nicole, front desk agent 25 mars 2024
Thank you for taking the time to complete our survey, we appreciate your feedback! I am so glad to hear that you enjoyed your stay with us and everything went smooth! We hope that we may see you again in the future! Until then, we wish you safe travels and we hope you have a great week!
10/10 Fantastiskt
Martha
Reste med sin partner
21 mars 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This was our 2nd stay at this property. We enjoy eating at the restaurant on site, and the rooms are always clean and comfortable.
Martha
Bodde här 1 natt i mars 2024
Svar från Nicole, front desk agent 25 mars 2024
Thank you for taking the time to complete our survey, we appreciate your feedback! We are so glad to hear that you enjoyed your stay with us and everything went smooth. :) We hope to see you again in the future! Until then, we wish you safe travels and we hope you have a great week!
8/10 Bra
Mary Kay
Reste i grupp
21 mars 2024
Gillade: Personal och service och boendets skick och faciliteter
Easy to find, very clean, parking was very convenient, nice to have breakfast included in our stay, My only negative comment would be the room did not appear to be sound proof as voices in hallway passed 11:00 and doors closingclosing
Mary Kay
Bodde här 1 natt i mars 2024
Svar från Nicole, front desk agent 25 mars 2024
Thank you for taking the time to complete our survey, we appreciate your feedback! We are so glad to hear that you enjoyed your stay with us! We hope that you may return in the future for another excellent stay! Until then, we wish you safe travels and hope you have a great week!
10/10 Fantastiskt
Stacey
Reste med sin partner
17 mars 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice area; safe and quiet.
Stacey
Bodde här 1 natt i mars 2024
Svar från Nicole, front desk agent 19 mars 2024
Thank you for taking the time to complete our survey, we appreciate your feedback! We are so glad to hear that you enjoyed your stay with us! We hope to see you again in the future for another great stay! Until then, we wish you safe travels and we hope you have a great week!
10/10 Fantastiskt
Anne
Reste med familjen
16 mars 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We were only there for one night but the room was very clean and comfortable. The breakfast options were great as well.
Anne
Bodde här 1 natt i mars 2024
Svar från Nicole, front desk agent 19 mars 2024
Thank you for taking the time to complete our survey! We appreciate your feedback and will use it to further support our guests' happiness on property. :) We are so glad that you had a great stay and were able to enjoy complimentary breakfast! I will be sure to let the staff know to keep up their hard work! We hope to see you again in the future to provide you with another great stay! Until then, we wish you safe travels and we hope you have a great week!
10/10 Fantastiskt
Daniel
5 mars 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Quiet, reasonably priced, efficient.
Daniel
Bodde här 1 natt i februari 2024
Svar från Nicole, front desk agent 5 mars 2024
Thank you for taking the time to complete our survey, we appreciate your feedback! We are so glad to hear that you enjoyed your stay with us! Glad we could host you! :) We hope to see you again in the future in order for us to provide with another great stay! Until then, we wish you safe travels and we hope you have a great week!
10/10 Fantastiskt
Alexis, Syracuse
Affärsresenär
3 mars 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Stayed for one night due to the hotel being close to my testing area and it was clean, quiet, and convenient! I would Highly recommend
Alexis
Bodde här 1 natt i februari 2024
Svar från Nicole, front desk agent 4 mars 2024
Thank you for taking the time to complete our survey, we appreciate your feedback! We are so glad to hear that you enjoyed your stay with us! I will be sure to let the staff know that they are doing a wonderful job and to keep up the good work! :) We hope you got to enjoy all the hotel has to offer, like breakfast and the bar/restaurant! We hope to see you again in the future! Until then, we wish you safe travels and we hope you have a great week!
8/10 Bra
Christopher
3 mars 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Christopher
Bodde här 1 natt i mars 2024
Svar från Nicole, front desk agent 4 mars 2024
Thank you for taking the time to complete our survey, we appreciate your feedback! We are so glad to hear that you enjoyed your stay with us! We will use your feedback to further support the enjoyment of our guests! We hope to see you again in the future to provide you with another great stay! Until then, we wish you safe travels and we hope you have a great week!
10/10 Fantastiskt
Natalie
24 feb. 2024
Natalie
Bodde här 1 natt i februari 2024
Svar från Nicole, front desk agent 25 mars 2024
Thank you for taking the time to complete our survey, we appreciate your feedback! We are so glad to hear that you enjoyed your stay with us! We hope to see you again in the future! Until then, we wish you safe travels and we hope you have a great week!
8/10 Bra
denise
Reste med sin partner
21 feb. 2024
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
The Inn was very clean, particular notice of snap off shower curtain for cleaning, grab bars, soaps etc and trash liners appreciated. The only negative was extraordinary heat coming
denise
Bodde här 1 natt i februari 2024
Svar från Nicole, front desk agent 23 feb. 2024
Thank you for taking the time to complete our survey, we appreciate your feedback! We will use this feedback to further support the enjoyment of our guests! I am glad to hear that you enjoyed your stay with us on the property. :) I will be sure to let the staff know to keep up the good work! I will also have maintenance check in to the room and make sure the heater is in working condition. We hope to see you again in the future, until then we wish you safe travels and we hope you have a great weekend!
10/10 Fantastiskt
George
8 feb. 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Loved it
George
Bodde här 4 nätter i januari 2024
Svar från Nicole, front desk agent 9 feb. 2024
Thank you for taking the time to complete our survey, we appreciate your feedback! We will use your feedback to further support the enjoyment of our guests. I am so glad that you enjoyed your stay with us and had a great time! We hope to see you again in the future, and until then, we wish you safe travels and we hope you have a great weekend!
10/10 Fantastiskt
Stephanie
Reste med familjen
6 feb. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff was pleasant, friendly and great
Stephanie
Bodde här 1 natt i februari 2024
Svar från Nicole, front desk agent 7 feb. 2024
Thank you for taking the time to complete our survey, we appreciate your feedback! We will use this feedback to further support the enjoyment of our guests! We are so glad to hear that you enjoyed your stay with us on the property! I will be sure to let the staff know that they are doing a great job. Thank you for choosing The Burrstone Inn and we hope to see you again in the future! Until then, we wish you safe travels and we hope that you have a great week and weekend!
10/10 Fantastiskt
Tisha
28 jan. 2024
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Tisha
Bodde här 3 nätter i januari 2024
Svar från Nicole, front desk agent 29 jan. 2024
Thank you for taking the time to complete our survey, we appreciate your feedback! We are so glad to hear that you enjoyed your stay with us! We hope to see you again in the future! Until then, we wish you safe travels and we hope you have a happy and healthy new year! :)
8/10 Bra
Paul
27 jan. 2024
Gillade: Renlighet, personal och service och rummets bekvämlighet
Paul
Bodde här 1 natt i januari 2024
Svar från Nicole, front desk agent 29 jan. 2024
Thank you for taking the time to complete our survey, we appreciate your feedback! We are so glad to hear that you enjoyed your stay with us! We hope that we will see you again in the future. :) Until then we wish you a happy and healthy new year! :)
8/10 Bra
kimberly
21 jan. 2024
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Decent property and room was clean and bed comfy! Only problem I had was body wash in shower empty. Overall pretty good
kimberly
Bodde här 1 natt i januari 2024
Svar från Nicole, front desk agent 23 jan. 2024
Thank you for taking the time to complete our survey, we appreciate your feedback! I am so glad to hear that most everything went well with your stay! I am sorry about the body wash being empty, I will have housekeeping replace this if it has not been done already. :) Thank you for your feedback! We use it to further support our guests and staff on property. :) We hope to see you again in the future to provide you with another great stay! Until then, we wish you safe travels and we hope that you have a happy and healthy new year! :)
10/10 Fantastiskt
Rami
16 jan. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Rami
Bodde här 1 natt i januari 2024
Svar från Nicole, front desk agent 16 jan. 2024
Thank you for taking the time to complete our survey, we appreciate your feedback! I am so glad to hear that you enjoyed your stay with us on the property! We are so glad we were able to host you and we hope to see you again in the future! Until then, we wish you safe travels and we hope that you have a happy and healthy new year! :)
10/10 Fantastiskt
DANICK
14 jan. 2024
DANICK
Bodde här 1 natt i januari 2024
Svar från Nicole, front desk agent 9 feb. 2024
Thank you for taking the time to complete our survey, we appreciate your feedback! We will use your feedback to further support the enjoyment of our guests! We are so glad you enjoyed your stay with us on property, and we hope to see you again in the future! Until then, we wish you safe travels and we hope you have a great weekend!
8/10 Bra
Robert
12 jan. 2024
Gillade: Renlighet och personal och service
Robert
Bodde här 1 natt i december 2023
Svar från Nicole, front desk agent 12 jan. 2024
Thank you for taking the time to complete our survey, we appreciate your feedback! We are so glad to hear you enjoyed your stay with us! We are glad we could host you! We hope that we may see you again in the future to offer you another great stay! Until then, we wish you safe travels and hope you have a happy and healthy new year!
6/10 Okej
Brian
7 jan. 2024
Brian
Bodde här 2 nätter i januari 2024
Svar från Nicole, front desk agent 8 jan. 2024
Thank you for taking the time to complete our survey, we appreciate your feedback! We are glad to hear you enjoyed your stay with us. We hope that we have an opportunity to host you in the future. :) Until then, we wish you safe travels and we hope you enjoy the new year!
10/10 Fantastiskt
Roxanne
Reste med familjen
4 jan. 2024
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Roxanne
Bodde här 1 natt i januari 2024
Svar från Nicole, front desk agent 8 jan. 2024
Thank you for taking the time to complete our survey, we appreciate your feedback! We are so glad to hear that you enjoyed your stay with us! We hope that we may have the opportunity to host you again in the future! Until then, we wish you safe travels and hope you have a happy new year!
10/10 Fantastiskt
Arthur
Affärsresenär
3 jan. 2024
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Everything was great!
Arthur
Bodde här 1 natt i januari 2024
Svar från Nicole, front desk agent 8 jan. 2024
Thank you for taking the time to complete our survey, we appreciate your feedback! We are so glad to hear that you enjoyed your stay with us! We hope that we may have the opportunity to host you again in the future! Until then, we wish you safe travels and hope you have a happy new year!
8/10 Bra
Timothy
30 dec. 2023
Timothy
Bodde här 1 natt i december 2023
Svar från Nicole, front desk agent 2 jan. 2024
Thank you for taking the time to complete our survey, we appreciate your feedback! We are so glad to hear that you enjoyed your stay with us! We hope that we may see you again in the future! Until then, we wish you safe travels and hope you have a safe and happy new year!
10/10 Fantastiskt
Christopher
27 dec. 2023
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Christopher
Bodde här 5 nätter i december 2023
Svar från Nicole, front desk agent 2 jan. 2024
Thank you for taking the time to complete our survey, we appreciate your feedback! We are so glad to hear that you enjoyed your stay with us! We hope that we may see you again in the future! Until then, we wish you safe travels and we hope you have a safe and happy new year! :)
8/10 Bra
Verifierad resenär
27 dec. 2023
Gillade: Boendets skick och faciliteter och rummets bekvämlighet
Gillade inte: Personal och service
No service of room during 3-night stay.
Three night stay. No room servicing during the stay. Same towels and ran out of TP and coffee of course. Nice hotel with staff off one day for Xmas but on the next day most of hotel got cleaned but our room was not serviced once.
Verifierad resenär
Bodde här 3 nätter i december 2023
Svar från Nicole, front desk agent 28 dec. 2023
Thank you for taking the time to complete our survey, we appreciate your feedback! Please allow me to explain how housekeeping services work on property, since this should always be explained upon check in and I am terribly sorry this wasn't told to you. ): Our staff does not clean every day, only every third day of stay will you receive a full service of your room. Other than that, guests should be given housekeeping tags that are placed on the outside of the doors to let housekeeping know you need new items. :) We appreciate your patience and understanding with us while we work on new housekeeping strategies for all our guests and staff. :) Thank you again for the kind review and letting us know what is going on. We hope that we will see you again in the future to provide you with another great stay! Until then, we wish you safe travels and we hope you have a happy New Year! :)
10/10 Fantastiskt
Verifierad resenär
26 dec. 2023
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Verifierad resenär
Bodde här 1 natt i december 2023
Svar från Nicole, front desk agent 26 dec. 2023
Thank you for taking the time to complete our survey, we appreciate your feedback! We are so glad to hear that you enjoyed your stay with us! We hope that we will see you again in the future in order to provide you with another excellent stay! Until then, we wish you safe travels and have a happy new year! :)
10/10 Fantastiskt
Phyllis
Reste med familjen
24 dec. 2023
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The facility was very nice. Breakfast was good. Beds were very comfortable.
Phyllis
Bodde här 2 nätter i december 2023
Svar från Nicole, front desk agent 26 dec. 2023
Thank you for taking the time to complete our survey, we appreciate your feedback! We are so glad to hear that you enjoyed your stay with us! We hope that we will see you again in the future in order to provide you with another excellent stay! Until then, we wish you safe travels and a happy new year! :)
10/10 Fantastiskt
Scott
Affärsresenär
23 dec. 2023
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great place and value
Scott
Bodde här 1 natt i december 2023
Svar från Nicole, front desk agent 24 dec. 2023
Thank you for taking the time to complete our survey, we appreciate your feedback! On behalf of the entire team, we thank you for staying with us and we are so glad you had a great time! We hope to see you again in the future to provide you with another excellent stay! Until then, we wish you safe travels and we hope that you have happy holidays!
10/10 Fantastiskt
Shain
Affärsresenär
23 dec. 2023
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Nice clean hotel
My stay here was great. The staff was very friendly. The hotel is not in a busy area so it was quiet but close enough to food and stores if you need them. The room was spacious and clean. They have a great free breakfast spread. They even have a restaurant/bar on site. I would stay there again.
Shain
Bodde här 2 nätter i december 2023
Svar från Nicole, front desk agent 24 dec. 2023
Thank you for taking the time to complete our survey, we appreciate your feedback! On behalf of the entire team, we thank you for staying with us and are so glad you enjoyed your stay on the property! So glad to hear you popped into the restaurant as well! I will be sure to let the staff know that they are doing a great job! We hope to see you again in the future to provide you with another excellent stay! Until then, we wish you safe travels and we hope you have happy holidays!
8/10 Bra
scott
22 dec. 2023
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
scott
Bodde här 3 nätter i december 2023
Svar från Nicole, front desk agent 24 dec. 2023
Thank you for taking the time to complete our survey, we appreciate your feedback! We are so glad to hear that you enjoyed your stay with us! We hope that we will see you again in the future to provide you with another great stay! Until then, we wish you safe travels and we hope you have happy holidays!
10/10 Fantastiskt
Joseph
Reste i grupp
8 dec. 2023
Joseph
Bodde här 1 natt i december 2023
Svar från Nicole, front desk agent 8 dec. 2023
Thank you for taking the time to complete our survey! We appreciate your feedback! I am so glad to hear you enjoyed your stay with us! We hope we see you again in the future! Until then, we wish you safe travels and we hope you have happy holidays!
2/10 Väldigt dåligt
Mary
6 dec. 2023
Gillade inte: Personal och service och boendets skick och faciliteter
Food was expensive and pretty terrible
Ordered a martini during the Happy Hour time slot as well as appetizers which were not the reduced pricing as I was told
Mary
Bodde här 1 natt i december 2023
Svar från Nicole, front desk agent 18 dec. 2023
Thank you for taking the time to complete our survey. We would like to apologize for failing to exceed your expectations in the restaurant. ): I will be sure to bring this to their manager's attention and see if we cant flip this around. :) We hope that we may see you again in the future to offer you an excellent stay and great food in the restaurant! Until then, we wish you safe travels and hope you have happy holidays! :)
10/10 Fantastiskt
David
Affärsresenär, Reste med familjen
4 dec. 2023
Gillade: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
David
Bodde här 2 nätter i december 2023
Svar från Nicole, front desk agent 6 dec. 2023
Thank you for taking the time to complete our survey, we appreciate your feedback! We are so glad to hear you enjoyed your stay with us! We hope that we may see you again in the future! Until then, we wish you safe travels and we hope you have happy holidays!
10/10 Fantastiskt
Alan
3 dec. 2023
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Alan
Bodde här 1 natt i december 2023
Svar från Nicole, front desk agent 6 dec. 2023
Thank you for taking the time to complete our survey, we appreciate your feedback! We are so glad to hear you enjoyed your stay with us! We hope that we may see you again in the future! Until then, we wish you safe travels and we hope you have happy holidays!
6/10 Okej
Arlene
Reste med familjen
2 dec. 2023
Gillade: Personal och service
This is a basic place to stay. Staff was very friendly and polite
Arlene
Bodde här 6 nätter i november 2023
Svar från Nicole, front desk agent 6 dec. 2023
Thank you for taking the time to complete our survey, we appreciate your feedback! We are glad you enjoyed your stay with us and we hope to see you again in the future! Until then, we wish you safe travels and we hope you have happy holidays
10/10 Fantastiskt
Gerard, West Warwick
30 nov. 2023
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Loved the Beer garden sports bar restaurant.
Gerard
Bodde här 1 natt i november 2023
Svar från Nicole, front desk agent 4 dec. 2023
Thank you for taking the time to complete our survey, we appreciate your feedback! We are glad you had a great time! We thank you for your kind review and your business. :)
10/10 Fantastiskt
Gerard, West Warwick
Reste med sin partner
28 nov. 2023
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Convenient location. Great price and love the Beer Garden sports bar and restaurant.
Gerard
Bodde här 1 natt i november 2023
Svar från Nicole, front desk agent 29 nov. 2023
Thank you for taking the time to complete our survey, we appreciate your feedback! We are so glad to hear that you enjoyed your stay with us! We hope that you may return in the future for another great stay! Until then, we wish you safe travels and hope you have happy holidays! :)
6/10 Okej
Andrew
Reste med familjen
22 nov. 2023
Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Gillade inte: Personal och service
Not good greeting.
Did not like when we first got there we happen to get there alittle early Usually we get there at her after three. they weren’t busy we walked in not realizing the time, and the two women at the desk came off a very odd. They said you’re early there will be a fee I said were early really usually were late and she said yeah she goes. It’s at 3 o’clock is checking. You can check in at 2:30 without a fee we got there at maybe 210 205 so she was very rude. I said well let’s see usually we come at or after three and we have to wait for our room. Do you refund our money for that time that we had to wait? I didn’t understand why she was being so rude so we left and came back and then the rest of the state was OK, but that initial when you walked in and left a bad taste in my mouth and we’ve stayed there numerous times.
Andrew
Bodde här 1 natt i november 2023
Svar från Nicole, front desk agent 27 nov. 2023
Thank you for taking the time to complete our survey, we appreciate your feedback! I am so sorry to hear this about my staff at the desk. Normally, hey are cherry and ready to work! I can only assume she was training our newest agent and wanted things done correctly, and there is normally a 20.00 early check in fee for anyone arriving at 2 pm or before. There was a much nicer way of putting things and I will speak to the agents involved and make sure this miscommunication doesn't happen again. We really appreciate your patience and understanding in this situation. We hope this does not deter you from staying with us in the future. We hope to provide you with an excellent and pleasant stay. Until then, we wish you safe travels and we hope you have happy holidays!
10/10 Fantastiskt
Emily
19 nov. 2023
Gillade: Renlighet och personal och service
Beds were comfy... staff wasnt quick enough to replensih breakfast as there were 2 basketball teams there.
Emily
Bodde här 1 natt i november 2023
Svar från Nicole, front desk agent 21 nov. 2023
Thank you for taking the time to complete our survey, we appreciate your feedback! I am glad you enjoyed your stay with us and the room was cozy! :) I am sorry to hear about breakfast! I will make sure they are better equipped next time. :) We hope that we may have th opportunity to host you again in the future! Until then, we wish you safe travels and hope you have happy holidays! :)
10/10 Fantastiskt
Dylan
Reste med familjen
18 nov. 2023
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Dylan
Bodde här 1 natt i november 2023
Svar från Nicole, front desk agent 20 nov. 2023
Thank you for taking the time to complete our survey, we appreciate your feedback! We are so glad to hear that you enjoyed your stay with us! We hope everything went accordingly and hope you had a great time! We hope that we may see you again in the future for another great stay! Until then, we wish you safe travels and we hope you have happy holidays! :)
10/10 Fantastiskt
John
17 nov. 2023
John
Bodde här 1 natt i november 2023
Svar från Nicole, front desk agent 8 dec. 2023
Thank you for taking the time to complete our survey, we appreciate your feedback! We are so glad to hear that you enjoyed your stay! We hope that we see you again in the future! Until then, we wish you safe travels and we hope you enjoy your holidays!
6/10 Okej
Damien
17 nov. 2023
Gillade: Renlighet och personal och service
Gillade inte: Boendets skick och faciliteter
Okay but basic maintenance detail missing!
Hotel was Nice. Restaurant not open for dinner. All else was okay. However the bathroom was excessively noisy!
The when running the water in the sink or flushing the toilet was VERY LOUD! The shower was even worse! Louder and the faucet vibrated loosening the faucet cover plate.
Damien
Bodde här 1 natt i november 2023
Svar från Nicole, front desk agent 20 nov. 2023
Thank you for taking the time to complete our survey, we appreciate your feedback! I am glad to hear that everything went mostly smooth for you on the property. Ahh, yes I am so sorry about the restaurant, we had to close that day due to unforeseen circumstances with employees. ): They're back up and running fully staffed now thank goodness! I am sorry that your room was noisy! That sounds and vibrations are usually caused by air in the lines somewhere, a quick fix with a member of our maintenance department! I will have them check into that room as soon as they can and fix that up for our future guests. :) We thank you for your patience and understanding at this time. We hope that you may return to us in the future! Until then, we wish you safe travels and hope you have happy holidays! :)