Boendets fasad

Recensioner av Bourbon Orleans Hotel

4 out of 5
Bourbon Orleans Hotel
717 Orleans St., New Orleans, LA

Recensioner

9,0

Underbart

10 - Fantastiskt i betyg. 2001 av 3010 recensioner" "
8 - Bra i betyg. 592 av 3010 recensioner" "
6 - Okej i betyg. 219 av 3010 recensioner" "
4 - Dåligt i betyg. 107 av 3010 recensioner" "
2 - Väldigt dåligt i betyg. 91 av 3010 recensioner" "

9,2/10

Renlighet

9,2/10

Personal och service

8,6/10

Bekvämligheter

9,0/10

Boendets skick och faciliteter

8,6/10

Hållbarhet

Recensioner

8/10 Bra

Henrik

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Ett bra hotel som låg väldigt bra till. Sköna sängar, bra gym och en härlig 1920-tals känsla.
Bodde här 5 nätter i februari 2024
Svar från Jaquan 12 feb. 2024
Thank you for choosing to stay with us. We are happy to hear that you enjoyed your stay. We appreciate your rating. It lets us know that we have met the needs of the exceptions and provided exceptional customer service during your stay. We hope to see you again during your next visit to New Orleans.

8/10 Bra

Per-Erik

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Jättebra läge. Mycket konst och musik i närmaste omgivningen. Bra restaurangutbud i närområdet.
Bodde här 7 nätter i maj 2023
Svar från Bradley, Director of Front Office 16 maj 2023
Thank you for staying with us and sharing this great feedback. We are thrilled you enjoyed our great location!

8/10 Bra

Leif

Bodde här 1 natt i februari 2023
Svar från Dwayne 26 feb. 2023
Thanks for staying with us. We appreciate your feedback!

6/10 Okej

Henrik

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2022
Svar från Shakita Durel- Director of Front Office 9 dec. 2022
Thanks for taking the time to complete a survey.

8/10 Bra

Per

Bodde här 3 nätter i september 2022
Svar från Shakita Durel 1 okt. 2022
Thanks for the feedback

10/10 Fantastiskt

Per

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Perfect spot
Mycket trevligt hotell nära till allt. Rena och prydliga rum men bra komfort
Bodde här 4 nätter i juni 2022
Svar från Justin 20 juni 2022
Thank you so much for the wonderful review! We hope to see you again soon!

10/10 Fantastiskt

Mark

Reste med sin partner
Gillade: Bekvämligheter
Very nice place to stay in NOLA in French Quarter, close to everything!
Bodde här 4 nätter i maj 2024

6/10 Okej

Kimberly

Reste med sin partner
Gillade inte: Bekvämligheter och boendets skick och faciliteter
This hotel is adequate. It’s very expensive for what they offer… which is location location location. The rooms are lack luster in options for convenience. There’s one ice maker per floor with NO air conditioning in the halls…if your towards either end your use will melt by the time you’re back to your room. The coffee makers are not commercial grade and two different rooms they were not working. There are very many outlets in the room to plug in devices… or even usb plugs available. There’s a decadence to old charm of the hotel that could be gorgeous, but with what seems like understaffing… the chandeliers were all very dirty with cob webs… the lobby furniture has seen many better days. We opted to try breakfast in the hotel and it took nearly an hour to have croissants and orange juice. Again a notable staffing issue, and not much cross training when they pull other staff to fill in. The hardest part of this stay was a request for a room that wasn’t far from the elevator because of limited mobility and we were placed in no man’s land… then offered an upgrade (that we needed to pay for) as the only option to have an accesible room. As said the hotel is adequate to be close to all the action… but for comfort… find a new place.
Bodde här 2 nätter i maj 2024

8/10 Bra

James

Gillade: Boendets skick och faciliteter
Bodde här 4 nätter i maj 2024

10/10 Fantastiskt

Paula

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Older, beautiful hotel!
Bodde här 4 nätter i maj 2024

10/10 Fantastiskt

Harry

Reste med familjen
Gillade: Renlighet och bekvämligheter
Area, clean,
Bodde här 1 natt i maj 2024
Svar från Jaquan 20 maj 2024
Thank you for choosing to stay with us. We are happy to hear that you enjoyed your stay. We appreciate your rating. It lets us know that we have met the needs of the exceptions and provided exceptional customer service during your stay. We hope to see you again during your next visit to New Orleans.

8/10 Bra

Melissa

Gillade: Renlighet, personal och service och boendets skick och faciliteter
The staff were great, our room was very nice abd as described. Would definitely come back!
Bodde här 2 nätter i maj 2024
Svar från Jessica Allen 19 maj 2024
Thank you for choosing to stay with us. We appreciate and value your feedback. It allows us to address and correct the issues so we won’t have them in the future. We hope that you enjoyed your stay overall. We hope you return to visit us during your next visit to New Orleans!

10/10 Fantastiskt

Kimberli

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great location in the heart of the French Quarter
Bodde här 5 nätter i februari 2024
Svar från Jessica Allen 19 maj 2024
Thank you for choosing to stay with us. We are happy to hear that you enjoyed your stay. We appreciate your rating. It lets us know that we have met the needs of the exceptions and provided exceptional customer service during your stay. We hope to see you again during your next visit to New Orleans.

10/10 Fantastiskt

Josephine, Ocean

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We loved our stay. The hotel was clean and staff were very helpful and nice. The only thing that disappointed me was that when we arrived we were early but our room was ready so we would be able to check in early. Then we were charged $40 for early check in. If our room was ready why were we charged? I was told that it’s Hotel policy. This has never happened to me before. We travel a lot and if room is ready we are allowed to check in with no charge.
Bodde här 5 nätter i maj 2024
Svar från Jessica Allen 19 maj 2024
Thank you for choosing to stay with us. We appreciate and value your feedback. It allows us to address and correct the issues so we won’t have them in the future. We hope that you enjoyed your stay overall. We hope you return to visit us during your next visit to New Orleans!

10/10 Fantastiskt

Norma, santa clarita

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
excellent service! I will recommend it over again and again!
Bodde här 4 nätter i maj 2024

10/10 Fantastiskt

Elizabeth

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We had to adjust our stay as our previous hotel's basement flooded requiring them to shut down all electrical and evacuate. The staff at Bourbon Orleans were all incredibly kind and accommodating, and the beautiful pool area was the perfect place for us to relax and wait for our room to be ready. The poolside bar was a wonderful touch and the gentleman working it was very kind as well, he even made little complimentary spiked lemonades that he passed out to everyone at the pool. The hotel was next door to quite a few bars, but I found they all cut off the excessive noise around midnight (e.g. microphones, karaoke, etc.). I would definitely stay here again.
Bodde här 1 natt i maj 2024

8/10 Bra

Levi

Reste med sin partner
Gillade: Renlighet, personal och service och bekvämligheter
The staff are very professional and treated us amazing. The area is great and walking distance to every bar, restaurant imaginable. The pool is such a plus. The only thing was the A/C in our room went out twice in the 3 nights we stayed and the room was 76 inside. But great experience overall
Bodde här 3 nätter i maj 2024
Svar från Jessica Allen 17 maj 2024
Thank you for choosing to stay with us. We appreciate and value your feedback. It allows us to address and correct the issues so we won’t have them in the future. We hope that you enjoyed your stay overall. We hope you return to visit us during your next visit to New Orleans!

10/10 Fantastiskt

Luis Estuardo

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Id love to visit again.
Bodde här 4 nätter i april 2024
Svar från Jaquan 17 maj 2024
Thank you for choosing to stay with us. We are happy to hear that you enjoyed your stay. We appreciate your rating. It lets us know that we have met the needs of the exceptions and provided exceptional customer service during your stay. We hope to see you again during your next visit to New Orleans.

10/10 Fantastiskt

Carla, Bensalem

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Amazing location , staff! Super clean and beautiful! Never had to ask for towels or anything! Room was cleaned everyday! Great Bar inside called The Bourbon 0!
Bodde här 7 nätter i april 2024
Svar från Jaquan 17 maj 2024
Thank you for choosing to stay with us. We are happy to hear that you enjoyed your stay. We appreciate your rating. It lets us know that we have met the needs of the exceptions and provided exceptional customer service during your stay. We hope to see you again during your next visit to New Orleans.

8/10 Bra

Leslie Ann

Gillade: Renlighet och personal och service
Bodde här 6 nätter i maj 2024
Svar från Jessica Allen 17 maj 2024
Thank you for choosing to stay with us. We appreciate and value your feedback. It allows us to address and correct the issues so we won’t have them in the future. We hope that you enjoyed your stay overall. We hope you return to visit us during your next visit to New Orleans!

8/10 Bra

Sarah

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 4 nätter i maj 2024
Svar från Jessica Allen 17 maj 2024
Thank you for choosing to stay with us. We appreciate and value your feedback. It allows us to address and correct the issues so we won’t have them in the future. We hope that you enjoyed your stay overall. We hope you return to visit us during your next visit to New Orleans!

8/10 Bra

Carmen

Gillade: Personal och service och boendets skick och faciliteter
Right in the middle of French Quarter, walking distance from everything you would want. Very kind and helpful staff.
Bodde här 4 nätter i maj 2024
Svar från Jaquan 16 maj 2024
Thank you for choosing to stay with us. We are happy to hear that you enjoyed your stay. We appreciate your rating. It lets us know that we have met the needs of the exceptions and provided exceptional customer service during your stay. We hope to see you again during your next visit to New Orleans.

10/10 Fantastiskt

Lindsey

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i maj 2024
Svar från Jaquan 17 maj 2024
Thank you for choosing to stay with us. We are happy to hear that you enjoyed your stay. We appreciate your rating. It lets us know that we have met the needs of the exceptions and provided exceptional customer service during your stay. We hope to see you again during your next visit to New Orleans.

8/10 Bra

Jakeara

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Absolutely beautiful the rooms are spacious. The staff have great communication and goes above and beyond
Bodde här 3 nätter i maj 2024
Svar från Jaquan 16 maj 2024
Thank you for choosing to stay with us. We are happy to hear that you enjoyed your stay. We appreciate your rating. It lets us know that we have met the needs of the exceptions and provided exceptional customer service during your stay. We hope to see you again during your next visit to New Orleans.

10/10 Fantastiskt

Dawid

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Love the history of the property and that they had the amenities you would need
Bodde här 4 nätter i maj 2024
Svar från Jaquan 15 maj 2024
Thank you for choosing to stay with us. We are happy to hear that you enjoyed your stay. We appreciate your rating. It lets us know that we have met the needs of the exceptions and provided exceptional customer service during your stay. We hope to see you again during your next visit to New Orleans.

10/10 Fantastiskt

Danielle

Reste i grupp, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We were so happy with the property! It was clean and quiet. We had no issues and it was close to all the places we wanted to go.
Bodde här 3 nätter i maj 2024
Svar från Jessica Allen 14 maj 2024
Thank you for choosing to stay with us. We are happy to hear that you enjoyed your stay. We appreciate your rating. It lets us know that we have met the needs of the exceptions and provided exceptional customer service during your stay. We hope to see you again during your next visit to New Orleans.

8/10 Bra

Raquel

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent front desk and support staff housecleaning was hit or miss as far as when they clean, if they refill toiletries. But the location is perfect for anything you’d want to do in the French Quarter.
Bodde här 4 nätter i maj 2024
Svar från Jessica Allen 14 maj 2024
Thank you for choosing to stay with us. We appreciate and value your feedback. It allows us to address and correct the issues so we won’t have them in the future. We hope that you enjoyed your stay overall. We hope you return to visit us during your next visit to New Orleans!

8/10 Bra

Carolyn M

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Location is excellent staff friendly young workers who always seem to be on their cell phones, older worker were more attentive
Bodde här 5 nätter i maj 2024
Svar från Jessica Allen 14 maj 2024
Thank you for choosing to stay with us. We appreciate and value your feedback. It allows us to address and correct the issues so we won’t have them in the future. We hope that you enjoyed your stay overall. We hope you return to visit us during your next visit to New Orleans!

8/10 Bra

Terry

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Gillade inte: Bekvämligheter
Property it self was nice however the lack of eating on site was a problem.
Bodde här 5 nätter i maj 2024
Svar från Jessica Allen 14 maj 2024
Thank you for choosing to stay with us. We appreciate and value your feedback. It allows us to address and correct the issues so we won’t have them in the future. We hope that you enjoyed your stay overall. We hope you return to visit us during your next visit to New Orleans!

10/10 Fantastiskt

marc

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Really like this hotel: the staff were all really friendly and helpful, it was great that the door staff were always at the door and opened it anytime I went in or out. The pool was great and relaxing. The bar was superb and definitely my favorite of the trip.
Bodde här 4 nätter i maj 2024
Svar från Jessica Allen 14 maj 2024
Thank you for choosing to stay with us. We are happy to hear that you enjoyed your stay. We appreciate your rating. It lets us know that we have met the needs of the exceptions and provided exceptional customer service during your stay. We hope to see you again during your next visit to New Orleans

8/10 Bra

marjorie, north riverside

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 4 nätter i maj 2024
Svar från Jessica Allen 13 maj 2024
Thank you for choosing to stay with us. We appreciate and value your feedback. It allows us to address and correct the issues so we won’t have them in the future. We hope that you enjoyed your stay overall. We hope you return to visit us during your next visit to New Orleans!

6/10 Okej

Tina

Reste med sin partner
Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
Not enough amenities. Restaurant very limited hours. Bar music was sooooooo loud all night. Even on 3rd floor.
Bodde här 3 nätter i maj 2024
Svar från Jaquan 12 maj 2024
Thank you for choosing to stay with us.. I also apologize for the lack of service provided during your stay. I assure you that these issues will be addressed to prevent service issues from occurring in the future.

6/10 Okej

Violeta otilia

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Love the property and staff!! Bar and fresh water … bell desk and concierge was perfect just loud with guest at night and outdoor
Bodde här 3 nätter i maj 2024
Svar från Jaquan 12 maj 2024
Thank you for choosing to stay with us. We are happy to hear that you enjoyed your stay. We appreciate your rating. It lets us know that we have met the needs of the exceptions and provided exceptional customer service during your stay. We hope to see you again during your next visit to New Orleans.

10/10 Fantastiskt

Efrem

Affärsresenär, Reste med sin partner
Beautiful property with plenty of old New Orleans charm. In the heart of the French Quarter and 5 minutes walk to Cafe du Monde.
Bodde här 5 nätter i maj 2024
Svar från Jessica Allen 11 maj 2024
Thank you for choosing to stay with us. We are happy to hear that you enjoyed your stay. We appreciate your rating. It lets us know that we have met the needs of the exceptions and provided exceptional customer service during your stay. We hope to see you again during your next visit to New Orleans.

10/10 Fantastiskt

Alayna

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Beautiful boutique hotel in the French Quarter, loved the pool! Will definitely choose this hotel again for our next stay.
Bodde här 4 nätter i maj 2024
Svar från Jessica Allen 11 maj 2024
Thank you for choosing to stay with us. We are happy to hear that you enjoyed your stay. We appreciate your rating. It lets us know that we have met the needs of the exceptions and provided exceptional customer service during your stay. We hope to see you again during your next visit to New Orleans.

10/10 Fantastiskt

Denis

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
the professionalism of your staff,desk,pool bar,concierge great people. Very noisy if your room is located above the bar,room 205 and 207.
Bodde här 4 nätter i maj 2024
Svar från Jessica Allen 11 maj 2024
Thank you for choosing to stay with us. We are happy to hear that you enjoyed your stay. We appreciate your rating. It lets us know that we have met the needs of the exceptions and provided exceptional customer service during your stay. We hope to see you again during your next visit to New Orleans.

10/10 Fantastiskt

Leslie S

Reste i grupp
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Nice location, plenty of entertainment around the area. The hotel staff were very courteous and professional. Hotel accommodations and grounds well kept.
Bodde här 4 nätter i maj 2024
Svar från Jessica Allen 11 maj 2024
Thank you for choosing to stay with us. We are happy to hear that you enjoyed your stay. We appreciate your rating. It lets us know that we have met the needs of the exceptions and provided exceptional customer service during your stay. We hope to see you again during your next visit to New Orleans.

10/10 Fantastiskt

Andrew

Gillade: Renlighet, personal och service och boendets skick och faciliteter
All good
Bodde här 1 natt i maj 2024
Svar från Jessica Allen 11 maj 2024
Thank you for choosing to stay with us. We are happy to hear that you enjoyed your stay. We appreciate your rating. It lets us know that we have met the needs of the exceptions and provided exceptional customer service during your stay. We hope to see you again during your next visit to New Orleans.

8/10 Bra

Temel, Zionsville

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Our stay was great. Hotel is in a great location. Staff is friendly enough. We never heard of Bourbon street noise. Only issue we had was that our room was made ready after 4 pm.
Bodde här 4 nätter i maj 2024
Svar från Jessica Allen 11 maj 2024
Thank you for choosing to stay with us. We appreciate and value your feedback. It allows us to address and correct the issues so we won’t have them in the future. We hope that you enjoyed your stay overall. We hope you return to visit us during your next visit to New Orleans!

10/10 Fantastiskt

Craig

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i maj 2024
Svar från Jessica Allen 11 maj 2024
Thank you for choosing to stay with us. We are happy to hear that you enjoyed your stay. We appreciate your rating. It lets us know that we have met the needs of the exceptions and provided exceptional customer service during your stay. We hope to see you again during your next visit to New Orleans.

10/10 Fantastiskt

kelly

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great location, great pool and great hotel
Bodde här 4 nätter i maj 2024
Svar från Jaquan 9 maj 2024
hank you for choosing to stay with us. We are happy to hear that you enjoyed your stay. We appreciate your rating. It lets us know that we have met the needs of the exceptions and provided exceptional customer service during your stay. We hope to see you again during your next visit to New Orleans.

10/10 Fantastiskt

Jane Patricia

Gillade: Renlighet
Great stay, great location, helpful staff!
Bodde här 3 nätter i maj 2024
Svar från Jaquan 9 maj 2024
hank you for choosing to stay with us. We are happy to hear that you enjoyed your stay. We appreciate your rating. It lets us know that we have met the needs of the exceptions and provided exceptional customer service during your stay. We hope to see you again during your next visit to New Orleans.

8/10 Bra

Lisa Michelle

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff, especially the pool bartender, Philip, we’re very kind and accommodating. Great location in proximity to bourbon Street. Mattress definitely needs to be upgraded, did not have one comfortable nights sleep.
Bodde här 3 nätter i maj 2024
Svar från Jaquan 9 maj 2024
Thank you for choosing to stay with us. We are happy to hear that you enjoyed your stay. We appreciate your rating. It lets us know that we have met the needs of the exceptions and provided exceptional customer service during your stay. We hope to see you again during your next visit to New Orleans.

10/10 Fantastiskt

Jennifer

Reste med familj och småbarn
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Our second time staying at Bourbon Orleans. The entire staff is friendly, hotel is clean, walkable to restaurants and shops. We travel for pleasure as a family with children. We will stay again.
Bodde här 4 nätter i maj 2024
Svar från Jaquan 8 maj 2024
Thank you for choosing to stay with us. We are happy to hear that you enjoyed your stay. We appreciate your rating. It lets us know that we have met the needs of the exceptions and provided exceptional customer service during your stay. We hope to see you again during your next visit to New Orleans.

2/10 Väldigt dåligt

Katelyn

Our room was not ready for over an hour after stated check in time.
Bodde här 1 natt i maj 2024
Svar från Jessica Allen 11 maj 2024
Thank you for choosing to stay with us. We appreciate and value your feedback. It allows us to address and correct the issues so we won’t have them in the future. We hope that you enjoyed your stay overall. We hope you return to visit us during your next visit to New Orleans!

10/10 Fantastiskt

Kim

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Super friendly and helpful staff. It was so nice to be in the heart of the French quarter and still be quiet to sleep. Jay was so amazing at the front desk!
Bodde här 4 nätter i april 2024
Svar från Jaquan 8 maj 2024
Thank you for choosing to stay with us. We are happy to hear that you enjoyed your stay. We appreciate your rating. It lets us know that we have met the needs of the exceptions and provided exceptional customer service during your stay. We hope to see you again during your next visit to New Orleans.

8/10 Bra

Christine

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Not very hot water for showers one morning. Staff was personable & helpful.
Bodde här 3 nätter i maj 2024
Svar från Jaquan 8 maj 2024
Thank you for choosing to stay with us. We are happy to hear that you enjoyed your stay. We appreciate your rating. It lets us know that we have met the needs of the exceptions and provided exceptional customer service during your stay. We hope to see you again during your next visit to New Orleans.

10/10 Fantastiskt

Meg

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
A beautiful and clean upscale hotel. Staff went above and beyond at all times. Central to Jackson Square and Bourbon St. it’s a perfect location. I even used the provided gym facilities which were clean and had everything I needed.
Bodde här 3 nätter i april 2024
Svar från Jaquan 8 maj 2024
Thank you for choosing to stay with us. We are happy to hear that you enjoyed your stay. We appreciate your rating. It lets us know that we have met the needs of the exceptions and provided exceptional customer service during your stay. We hope to see you again during your next visit to New Orleans.

10/10 Fantastiskt

Heidi

Reste med sin partner
Our stay was very pleasant😊
Bodde här 4 nätter i april 2024
Svar från Jaquan 8 maj 2024
Thank you for choosing to stay with us. We are happy to hear that you enjoyed your stay. We appreciate your rating. It lets us know that we have met the needs of the exceptions and provided exceptional customer service during your stay. We hope to see you again during your next visit to New Orleans.

10/10 Fantastiskt

Diane

Reste med sin partner
Great place
Bodde här 2 nätter i maj 2024
Svar från Jaquan 8 maj 2024
Thank you for choosing to stay with us. We are happy to hear that you enjoyed your stay. We appreciate your rating. It lets us know that we have met the needs of the exceptions and provided exceptional customer service during your stay. We hope to see you again during your next visit to New Orleans.