Alla recensioner som visas är recensioner från verkliga gäster. Endast resenärer som har bokat en vistelse med oss kan publicera en recension. Vi verifierar recensioner i enlighet med våra riktlinjer och publicerar alla recensioner, både positiva och negativa.Mer informationÖppnas i ett nytt fönster
10 - Fantastiskt i betyg. 964 av 1496 recensioner" "
10 - Fantastiskt
964
8 - Bra i betyg. 291 av 1496 recensioner" "
8 - Bra
291
6 - Okej i betyg. 118 av 1496 recensioner" "
6 - Okej
118
4 - Dåligt i betyg. 71 av 1496 recensioner" "
4 - Dåligt
71
2 - Väldigt dåligt i betyg. 52 av 1496 recensioner" "
2 - Väldigt dåligt
52
9,0/10
Renlighet
9,2/10
Personal och service
8,8/10
Bekvämligheter
8,6/10
Boendets skick och faciliteter
8,6/10
Hållbarhet
Recensioner
8/10 Bra
john
Reste med sin partner
13 maj 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We ate at The Rib Room restaurant for prime rib dinner and my steamed broccoli was served with the rubber band around it still. It was dark and I didn't notice it until I was chewing on it. It wasn't our server's fault, but I will not ever eat there again after this happened. We usually stay at this Omni at least once a year, so it is a shame.
john
Bodde här 3 nätter i maj 2024
Svar från Carlos Jenkins 17 maj 2024
Thank you for taking the time to review our hotel. We greatly appreciate your feedback. As a team, guest satisfaction is what we strive for. Memorable experiences are what we enjoy providing for our guests while they stay with us and enjoy the many festivities in New Orleans. I certainly apologize for the hotel conditions in some areas were not to your standards. We are addressing your feedback with the appropriate departments. Thanks again for staying with Omni Royal Orleans.
10/10 Fantastiskt
Bruce, Wyandotte
Reste med sin partner
13 maj 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The hotels are beautiful and well-maintained. The streets and sidewalks are Dirty and you can very easily trip if you’re not paying attention. Part of the ambience of New Orleans. The location in ambience of the hotel were exceptional and would definitely stay there again.
Bruce
Bodde här 4 nätter i maj 2024
Svar från Carlos Jenkins 17 maj 2024
Thank you for taking the time to review our hotel. We greatly appreciate your feedback. As a team, guest satisfaction is what we strive for. Memorable experiences are what we enjoy providing for our guests while they stay with us and enjoy the many festivities in New Orleans. Thanks again for staying with Omni Royal Orleans
10/10 Fantastiskt
april
Reste med sin partner
12 maj 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Hotel was clean, front desk staff was nice and friendly
april
Bodde här 2 nätter i maj 2024
Svar från Carlos Jenkins 17 maj 2024
Thank you for taking the time to review our hotel. We greatly appreciate your feedback. As a team, guest satisfaction is what we strive for. Memorable experiences are what we enjoy providing for our guests while they stay with us and enjoy the many festivities in New Orleans. Thanks again for staying with Omni Royal Orleans
6/10 Okej
steve
Reste med familjen, Reste med sin partner
10 maj 2024
Staff was excellent.
We were not told the pool would be closed during our stay when booking.
We booked through Expedia that said we would receive $130.00 in tour credits upon arrival. That turned out not to be true.
The hotel is located in a location that is walkable to many main attractions.
steve
Bodde här 5 nätter i mars 2024
Svar från Carlos Jenkins 11 maj 2024
Thank you for taking the time to review our hotel. We greatly appreciate your feedback. As a team, guest satisfaction is what we strive for. Memorable experiences are what we enjoy providing for our guests while they stay with us and enjoy the many festivities in New Orleans. I certainly apologize for the hotel conditions in some areas were not to your standards. We are addressing your feedback with the appropriate departments. Thanks again for staying with Omni Royal Orleans.
10/10 Fantastiskt
Danielle
Reste med familjen
10 maj 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great neighborhood. Staff was amazing.
Danielle
Bodde här 4 nätter i maj 2024
Svar från Carlos Jenkins 11 maj 2024
Thank you for taking the time to review our hotel. We greatly appreciate your feedback. As a team, guest satisfaction is what we strive for. Memorable experiences are what we enjoy providing for our guests while they stay with us and enjoy the many festivities in New Orleans. Thanks again for staying with Omni Royal Orleans
10/10 Fantastiskt
Jennifer
Reste i grupp, Reste med familjen
9 maj 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great location to restaurants, nightlife, and sight seeing.
Jennifer
Bodde här 3 nätter i mars 2024
Svar från Carlos Jenkins 10 maj 2024
Thank you for taking the time to review our hotel. We greatly appreciate your feedback. As a team, guest satisfaction is what we strive for. Memorable experiences are what we enjoy providing for our guests while they stay with us and enjoy the many festivities in New Orleans. Thanks again for staying with Omni Royal Orleans
10/10 Fantastiskt
Paula
Reste med sin partner
6 maj 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We have stsyed her twice and absolutly love wverytjing about the Omni Hotel, beautiful pool area. Wonderful food and the staff is amazing
Paula
Bodde här 1 natt i april 2024
Svar från Carlos Jenkins 10 maj 2024
Thank you for taking the time to review our hotel. We greatly appreciate your feedback. As a team, guest satisfaction is what we strive for. Memorable experiences are what we enjoy providing for our guests while they stay with us and enjoy the many festivities in New Orleans. Thanks again for staying with Omni Royal Orleans.
10/10 Fantastiskt
kelly
4 maj 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Perfection
kelly
Bodde här 1 natt i maj 2024
Svar från Carlos Jenkins 4 maj 2024
Thank you for taking the time to review our hotel. We greatly appreciate your feedback. As a team, guest satisfaction is what we strive for. Memorable experiences are what we enjoy providing for our guests while they stay with us and enjoy the many festivities in New Orleans. Thanks again for staying with Omni Royal Orleans
10/10 Fantastiskt
Molly
Reste med familjen
2 maj 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Loved the hotel, it was in the perfect location but was too expensive.
Molly
Bodde här 2 nätter i april 2024
Svar från Carlos Jenkins 4 maj 2024
Thank you for taking the time to review our hotel. We greatly appreciate your feedback. As a team, guest satisfaction is what we strive for. Memorable experiences are what we enjoy providing for our guests while they stay with us and enjoy the many festivities in New Orleans. Thanks again for staying with Omni Royal Orleans.
10/10 Fantastiskt
Rusty
Reste med sin partner
1 maj 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Enjoyed our stay. Staff was great as was hotel.
Rusty
Bodde här 2 nätter i april 2024
Svar från Carlos Jenkins 4 maj 2024
Thank you for taking the time to review our hotel. We greatly appreciate your feedback. As a team, guest satisfaction is what we strive for. Memorable experiences are what we enjoy providing for our guests while they stay with us and enjoy the many festivities in New Orleans. Thanks again for staying with Omni Royal Orleans
10/10 Fantastiskt
Todd
30 apr. 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Safety and quiet
Todd
Bodde här 3 nätter i april 2024
Svar från Carlos Jenkins 4 maj 2024
Thank you for taking the time to review our hotel. We greatly appreciate your feedback. As a team, guest satisfaction is what we strive for. Memorable experiences are what we enjoy providing for our guests while they stay with us and enjoy the many festivities in New Orleans. Thanks again for staying with Omni Royal Orleans.
10/10 Fantastiskt
regis
29 apr. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great stay, great people especially at bell boys and at the bar.
At front desk not everyone was cheerful
regis
Bodde här 4 nätter i mars 2024
Svar från Carlos Jenkins 4 maj 2024
Thank you for taking the time to review our hotel. We greatly appreciate your feedback. As a team, guest satisfaction is what we strive for. Memorable experiences are what we enjoy providing for our guests while they stay with us and enjoy the many festivities in New Orleans. Thanks again for staying with Omni Royal Orleans.
10/10 Fantastiskt
Barry, New Orleans
26 apr. 2024
Barry
Bodde här 2 nätter i april 2024
Svar från Carlos Jenkins 28 apr. 2024
Thank you for taking the time to review our hotel. We greatly appreciate your feedback. As a team, guest satisfaction is what we strive for. Memorable experiences are what we enjoy providing for our guests while they stay with us and enjoy the many festivities in New Orleans. Thanks again for staying with Omni Royal Orleans
10/10 Fantastiskt
Carla
25 apr. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice people, nice older property, hotel food pretty good.
Carla
Bodde här 2 nätter i april 2024
Svar från Carlos Jenkins 26 apr. 2024
Thank you for taking the time to review our hotel. We greatly appreciate your feedback. As a team, guest satisfaction is what we strive for. Memorable experiences are what we enjoy providing for our guests while they stay with us and enjoy the many festivities in New Orleans. Thanks again for staying with Omni Royal Orleans.
10/10 Fantastiskt
Yvette
23 apr. 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Yvette
Bodde här 5 nätter i april 2024
Svar från Carlos Jenkins 25 apr. 2024
Thank you for taking the time to review our hotel. We greatly appreciate your feedback. As a team, guest satisfaction is what we strive for. Memorable experiences are what we enjoy providing for our guests while they stay with us and enjoy the many festivities in New Orleans. Thanks again for staying with Omni Royal Orleans
10/10 Fantastiskt
Deanna
22 apr. 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great hotel and staff
Deanna
Bodde här 3 nätter i april 2024
Svar från Carlos Jenkins 22 apr. 2024
Thank you for taking the time to review our hotel. We greatly appreciate your feedback. As a team, guest satisfaction is what we strive for. Memorable experiences are what we enjoy providing for our guests while they stay with us and enjoy the many festivities in New Orleans. Thanks again for staying with Omni Royal Orleans
8/10 Bra
Karen
Reste med familjen
21 apr. 2024
Gillade: Personal och service
Liked location, pool, comfortable bed, all staff,balcony, and restaurant.
Disliked bathroom, needs update, shower not hot enough and stinging stream. Very loud through the night, trash pickup every 0300! No complimentary coffee! $500 a night, curtain to balcony and bed shirt stained, please -can do better than this.
Karen
Bodde här 5 nätter i april 2024
Svar från Carlos Jenkins 21 apr. 2024
Thank you for taking the time to review our hotel. We greatly appreciate your feedback. As a team, guest satisfaction is what we strive for. Memorable experiences are what we enjoy providing for our guests while they stay with us and enjoy the many festivities in New Orleans. Thanks again for staying with Omni Royal Orleans
10/10 Fantastiskt
David
Reste med familjen
21 apr. 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Beautiful hotel and lovely people! We had a blast!
David
Bodde här 2 nätter i april 2024
Svar från Carlos Jenkins 21 apr. 2024
Thank you for taking the time to review our hotel. We greatly appreciate your feedback. As a team, guest satisfaction is what we strive for. Memorable experiences are what we enjoy providing for our guests while they stay with us and enjoy the many festivities in New Orleans. Thanks again for staying with Omni Royal Orleans
8/10 Bra
Ivan
Reste med sin partner
20 apr. 2024
Gillade: Renlighet och personal och service
Great location in the heart of NOLA French Quarter, a historic old-style hotel.
Does not deserve four stars. Caulking in the bathroom was worn and black with mold. The bar and hotel selection was way too limited. The staircase rug in the once elegant entrance was frayed and worn.
Ivan
Bodde här 3 nätter i april 2024
Svar från Carlos Jenkins 21 apr. 2024
Thank you for taking the time to review our hotel. We greatly appreciate your feedback. As a team, guest satisfaction is what we strive for. Memorable experiences are what we enjoy providing for our guests while they stay with us and enjoy the many festivities in New Orleans. Thanks again for staying with Omni Royal Orleans
10/10 Fantastiskt
Katherine Maurer
Reste med familjen
18 apr. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Close to everything in the French Quarter. Beautiful, well maintained building although our room was small.
Katherine Maurer
Bodde här 4 nätter i april 2024
Svar från Carlos Jenkins 20 apr. 2024
Thank you for taking the time to review our hotel. We greatly appreciate your feedback. As a team, guest satisfaction is what we strive for. Memorable experiences are what we enjoy providing for our guests while they stay with us and enjoy the many festivities in New Orleans. Thanks again for staying with Omni Royal Orleans
6/10 Okej
David
Reste med sin partner
18 apr. 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
The property itself was great and in a great location and the staff also was wonderful , the reason for the 3 star review was that for the price I paid for the room ($400 a night) I expected a bit more, the room was just average, and it didn’t even had a mini fridge, I had to request one from the front desk. The bathroom was small and had hot water issues and the tub was very slippery and you didn’t even get free WIFI, really $9.95 a day for WIFI is ridiculous. I’ve stayed at numerous hotels in the French Quarter and there was many others that cost less with equal if not better rooms.
David
Bodde här 3 nätter i april 2024
Svar från Carlos Jenkins 20 apr. 2024
Thank you for taking the time to review our hotel. We greatly appreciate your feedback. As a team, guest satisfaction is what we strive for. Memorable experiences are what we enjoy providing for our guests while they stay with us and enjoy the many festivities in New Orleans. I certainly apologize for the hotel conditions in some areas were not to your standards. We are addressing your feedback with the appropriate departments. Thanks again for staying with Omni Royal Orleans.
10/10 Fantastiskt
Deanna
Reste med familjen
18 apr. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Let’s us check
In early with no issue.
Deanna
Bodde här 1 natt i april 2024
Svar från Carlos Jenkins 20 apr. 2024
Thank you for taking the time to review our hotel. We greatly appreciate your feedback. As a team, guest satisfaction is what we strive for. Memorable experiences are what we enjoy providing for our guests while they stay with us and enjoy the many festivities in New Orleans. Thanks again for staying with Omni Royal Orleans
10/10 Fantastiskt
Brian, Prescott
16 apr. 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Brian
Bodde här 4 nätter i april 2024
Svar från Carlos Jenkins 20 apr. 2024
Thank you for taking the time to review our hotel. We greatly appreciate your feedback. As a team, guest satisfaction is what we strive for. Memorable experiences are what we enjoy providing for our guests while they stay with us and enjoy the many festivities in New Orleans. Thanks again for staying with Omni Royal Orleans
10/10 Fantastiskt
Lorie, San Jose
Reste i grupp, Reste med sin partner
16 apr. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff was super friendly! Just an overall amazing place to stay!
Lorie
Bodde här 4 nätter i april 2024
Svar från Carlos Jenkins 17 apr. 2024
Thank you for taking the time to review our hotel. We greatly appreciate your feedback. As a team, guest satisfaction is what we strive for. Memorable experiences are what we enjoy providing for our guests while they stay with us and enjoy the many festivities in New Orleans. Thanks again for staying with Omni Royal Orleans
10/10 Fantastiskt
Carl
15 apr. 2024
Gillade: Boendets skick och faciliteter
Friendly and accommodating staff.
Carl
Bodde här 4 nätter i april 2024
Svar från Carlos Jenkins 16 apr. 2024
Thank you for taking the time to review our hotel. We greatly appreciate your feedback. As a team, guest satisfaction is what we strive for. Memorable experiences are what we enjoy providing for our guests while they stay with us and enjoy the many festivities in New Orleans. Thanks again for staying with Omni Royal Orleans
4/10 Dåligt
Declan Patrick
Reste i grupp
15 apr. 2024
Gillade: Renlighet, personal och service och bekvämligheter
Gillade inte: Boendets skick och faciliteter
Way overdue a remodel beds uncomfortable
Bedrooms are tiny
Declan Patrick
Bodde här 5 nätter i april 2024
Svar från Carlos Jenkins 20 apr. 2024
Thank you for taking the time to review our hotel. We greatly appreciate your feedback. As a team, guest satisfaction is what we strive for. Memorable experiences are what we enjoy providing for our guests while they stay with us and enjoy the many festivities in New Orleans. I certainly apologize for the hotel conditions in some areas were not to your standards. We are addressing your feedback with the appropriate departments. Thanks again for staying with Omni Royal Orleans.
8/10 Bra
George
13 apr. 2024
Gillade: Renlighet och personal och service
Gillade inte: Boendets skick och faciliteter
This place is old and tired. Long overdue for a refurbishment.
George
Bodde här 3 nätter i april 2024
Svar från Carlos Jenkins 13 apr. 2024
hank you for taking the time to review our hotel. We greatly appreciate your feedback. As a team, guest satisfaction is what we strive for. Memorable experiences are what we enjoy providing for our guests while they stay with us and enjoy the many festivities in New Orleans. I certainly apologize for the hotel conditions in some areas were not to your standards. We are addressing your feedback with the appropriate departments. Thanks again for staying with Omni Royal Orleans.
10/10 Fantastiskt
Michele
13 apr. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Wonderful stay, beautiful property.
Very good location to everything.
Staff are very pleasant and friendly
Michele
Bodde här 5 nätter i mars 2024
Svar från Carlos Jenkins 13 apr. 2024
Thank you for taking the time to review our hotel. We greatly appreciate your feedback. As a team, guest satisfaction is what we strive for. Memorable experiences are what we enjoy providing for our guests while they stay with us and enjoy the many festivities in New Orleans. Thanks again for staying with Omni Royal Orleans
6/10 Okej
Diane
Reste med sin partner
13 apr. 2024
Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
The staff was very nice but the property overall is tired and in dire need of renovation and upgrades. The menu in the restaurant is limited and the food is average at best. We had a room with a balcony which had peeling paint and mismatched furniture. The bathroom was minuscule; very poor lighting and the make up mirror was mounted over the toilet, so low on the wall it was useless. There was no bath mat or anything to prevent slipping in the bathtub!
On the plus side, the location in the French Quarter was great, close to everything and the bed/pillows super comfortable!
This property is not up to the caliber of other Omni Hotels I have stayed at but if you can deal with some of the drawbacks, the location and nice staff might make it worth consideration.
Diane
Bodde här 4 nätter i april 2024
Svar från Carlos Jenkins 13 apr. 2024
hank you for taking the time to review our hotel. We greatly appreciate your feedback. As a team, guest satisfaction is what we strive for. Memorable experiences are what we enjoy providing for our guests while they stay with us and enjoy the many festivities in New Orleans. I certainly apologize for the hotel conditions in some areas were not to your standards. We are addressing your feedback with the appropriate departments. Thanks again for staying with Omni Royal Orleans.
10/10 Fantastiskt
Karen
Reste med sin partner
11 apr. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great hotel in a great location! We had a courtyard room one night but there was a problem with the tub draining. Within 15 minutes someone was there to try to fix, it didn't work, and we were upgraded to a balcony room. Both were great rooms and very cute, but the balcony room was amazing! Great staff and service.
Karen
Bodde här 2 nätter i april 2024
Svar från Carlos Jenkins 11 apr. 2024
Thank you for taking the time to review our hotel. We greatly appreciate your feedback. As a team, guest satisfaction is what we strive for. Memorable experiences are what we enjoy providing for our guests while they stay with us and enjoy the many festivities in New Orleans. Thanks again for staying with Omni Royal Orleans
8/10 Bra
Heidi J
10 apr. 2024
Heidi J
Bodde här 3 nätter i april 2024
Svar från Carlos Jenkins 11 apr. 2024
Thank you for taking the time to review our hotel. We greatly appreciate your feedback. As a team, guest satisfaction is what we strive for. Memorable experiences are what we enjoy providing for our guests while they stay with us and enjoy the many festivities in New Orleans. Thanks again for staying with Omni Royal Orleans
8/10 Bra
David
9 apr. 2024
Gillade: Renlighet och boendets skick och faciliteter
David
Bodde här 3 nätter i april 2024
Svar från Carlos Jenkins 10 apr. 2024
Thank you for taking the time to review our hotel. We greatly appreciate your feedback. As a team, guest satisfaction is what we strive for. Memorable experiences are what we enjoy providing for our guests while they stay with us and enjoy the many festivities in New Orleans. Thanks again for staying with Omni Royal Orleans
6/10 Okej
Scott Van der Linden
8 apr. 2024
Gillade: Personal och service
very very loud on the steeet all night long cannot recommend this if you want a quiet night sleep
Scott Van der Linden
Bodde här 1 natt i april 2024
Svar från Carlos Jenkins 9 apr. 2024
Thank you for taking the time to review our hotel. We greatly appreciate your feedback. As a team, guest satisfaction is what we strive for. Memorable experiences are what we enjoy providing for our guests while they stay with us and enjoy the many festivities in New Orleans. I certainly apologize for the hotel conditions in some areas were not to your standards. We are addressing your feedback with the appropriate departments. Thanks again for staying with Omni Royal Orleans.
10/10 Fantastiskt
Rita
Reste med familj och småbarn, Reste med familjen
7 apr. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great centralized location. A few minutes to Jackson Square and some of the most popular locations in NOLA. We stayed here with our children and they had a great time at the rooftop pool. They are working on the bar on the rooftop so this would have been great if it had been open. Staff was so friendly and nice! Would highly recommend the balcony room as we loved looking out at the street (quiet street) and listening to the music from around the other busier streets.
Rita
Bodde här 4 nätter i april 2024
Svar från Carlos Jenkins 13 apr. 2024
Thank you for taking the time to review our hotel. We greatly appreciate your feedback. As a team, guest satisfaction is what we strive for. Memorable experiences are what we enjoy providing for our guests while they stay with us and enjoy the many festivities in New Orleans. Thanks again for staying with Omni Royal Orleans
10/10 Fantastiskt
Sherry
Reste med familjen
6 apr. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great location within French Quarters. Easy for those site seeing by walking.
Sherry
Bodde här 3 nätter i mars 2024
Svar från Carlos Jenkins 6 apr. 2024
Thank you for taking the time to review our hotel. We greatly appreciate your feedback. As a team, guest satisfaction is what we strive for. Memorable experiences are what we enjoy providing for our guests while they stay with us and enjoy the many festivities in New Orleans. Thanks again for staying with Omni Royal Orleans
4/10 Dåligt
Michael M
Reste med familjen
5 apr. 2024
Gillade: Renlighet
Gillade inte: Personal och service och bekvämligheter
Omni had a data breach 5 days before our arrival and did not disclose in advance the breach would substantially impact our stay. Omni could not make keys for our room. We had to find a staff member to let us in our room every time we needed to get into our room We also could not access the pool area without a key and had to find a staff member on the first floor to get onto the rooftop pool.
The property advertises a pool bar and restaurant but it was never open any of the 4 days we were there. The hair dryer in our room was broken. Housekeeping took all our dirty towels and left no clean towels one day. Omni front desk staff gave very vague responses about why we could not get a key to our room. Initially we were told their computer was doing a date change update and we would get one in the morning. The next front desk staff said the hotel could only make a few keys and the number they could make was maxed out. We were never provided an explanation about the key issue beyond that only a few keys could be made and our room was not a room they could make a key for. I am more than sympathetic to the data breach but we should have been told in advance and we should have been provided transparent information about the interference the breach would cause with our stay.
Michael M
Bodde här 4 nätter i april 2024
Svar från Carlos Jenkins 5 apr. 2024
Thank you for taking the time to review our hotel. We greatly appreciate your feedback. As a team, guest satisfaction is what we strive for. Memorable experiences are what we enjoy providing for our guests while they stay with us and enjoy the many festivities in New Orleans. I certainly apologize for the hotel conditions in some areas were not to your standards. We are addressing your feedback with the appropriate departments. Thanks again for staying with Omni Royal Orleans.
8/10 Bra
Martha
Reste med sin partner
5 apr. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This was our fourth stay at Omni Royal. We love the pool. The staff were incredibly kind even tho they were weathering an IT outage, that turned out to be a system hack!
Martha
Bodde här 7 nätter i mars 2024
Svar från Carlos Jenkins 5 apr. 2024
Thank you for taking the time to review our hotel. We greatly appreciate your feedback. As a team, guest satisfaction is what we strive for. Memorable experiences are what we enjoy providing for our guests while they stay with us and enjoy the many festivities in New Orleans. Thanks again for staying with Omni Royal Orleans
6/10 Okej
John
4 apr. 2024
Gillade: Personal och service
John
Bodde här 1 natt i april 2024
Svar från Carlos Jenkins 6 apr. 2024
Thank you for taking the time to review our hotel. We greatly appreciate your feedback. As a team, guest satisfaction is what we strive for. Memorable experiences are what we enjoy providing for our guests while they stay with us and enjoy the many festivities in New Orleans. Thanks again for staying with Omni Royal Orleans
10/10 Fantastiskt
Alexander
4 apr. 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Beautiful hotel
Alexander
Bodde här 4 nätter i mars 2024
Svar från Carlos Jenkins 5 apr. 2024
Thank you for taking the time to review our hotel. We greatly appreciate your feedback. As a team, guest satisfaction is what we strive for. Memorable experiences are what we enjoy providing for our guests while they stay with us and enjoy the many festivities in New Orleans. Thanks again for staying with Omni Royal Orleans
8/10 Bra
Iris, New York
Reste med familjen
3 apr. 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
I have stayed here 2or 3 times before. Beautiful property, great location but they need to step it u
They had a cyber attack and were unprepared. Only 1 key per room, charging was a problem and resturant was only accepting cash. The shower was corky. it has been corked a couple of times instead of being replaced. Housekeeping never came in 4/5 days. We just took new towels from the cart in hallway. p
Iris
Bodde här 4 nätter i mars 2024
Svar från Carlos Jenkins 5 apr. 2024
Thank you for taking the time to review our hotel. We greatly appreciate your feedback. As a team, guest satisfaction is what we strive for. Memorable experiences are what we enjoy providing for our guests while they stay with us and enjoy the many festivities in New Orleans. Thanks again for staying with Omni Royal Orleans
10/10 Fantastiskt
Melissa
2 apr. 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Melissa
Bodde här 3 nätter i mars 2024
Svar från Carlos Jenkins 5 apr. 2024
Thank you for taking the time to review our hotel. We greatly appreciate your feedback. As a team, guest satisfaction is what we strive for. Memorable experiences are what we enjoy providing for our guests while they stay with us and enjoy the many festivities in New Orleans. Thanks again for staying with Omni Royal Orleans
10/10 Fantastiskt
Paula
2 apr. 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Paula
Bodde här 6 nätter i mars 2024
Svar från Carlos Jenkins 5 apr. 2024
Thank you for taking the time to review our hotel. We greatly appreciate your feedback. As a team, guest satisfaction is what we strive for. Memorable experiences are what we enjoy providing for our guests while they stay with us and enjoy the many festivities in New Orleans. Thanks again for staying with Omni Royal Orleans
6/10 Okej
Nitin
Reste i grupp
2 apr. 2024
Gillade inte: Renlighet och personal och service
Omni is not what it once was. It has a poor shabbiness to it. The rooms were not clean - there was hair in our bathtub and toilet. The balcony looked like it was ready to break. Go someplace else
Nitin
Bodde här 4 nätter i mars 2024
Svar från Carlos Jenkins 5 apr. 2024
Thank you for taking the time to review our hotel. We greatly appreciate your feedback. As a team, guest satisfaction is what we strive for. Memorable experiences are what we enjoy providing for our guests while they stay with us and enjoy the many festivities in New Orleans. I certainly apologize for the hotel conditions in some areas were not to your standards. We are addressing your feedback with the appropriate departments. Thanks again for staying with Omni Royal Orleans.
10/10 Fantastiskt
Gwendolyn
Reste med sin partner
2 apr. 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
So close to all the N.O. Favorites in the French Quarter. So many wonderful options for dining. The entire staff was exceptional... friendly, helpful, curteous, and knowledgeable. If you go ask for Big Al, (Mr. Al)..... he is a treasure. We loved the atmosphere & decor of the hotel... "Very "Old" New Orleans!". Stay here ... You will love it!
Gwendolyn
Bodde här 2 nätter i mars 2024
Svar från Carlos Jenkins 5 apr. 2024
Thank you for taking the time to review our hotel. We greatly appreciate your feedback. As a team, guest satisfaction is what we strive for. Memorable experiences are what we enjoy providing for our guests while they stay with us and enjoy the many festivities in New Orleans. Thanks again for staying with Omni Royal Orleans
10/10 Fantastiskt
Natalia
1 apr. 2024
Natalia
Bodde här 4 nätter i mars 2024
Svar från Carlos Jenkins 21 apr. 2024
Thank you for taking the time to review our hotel. We greatly appreciate your feedback. As a team, guest satisfaction is what we strive for. Memorable experiences are what we enjoy providing for our guests while they stay with us and enjoy the many festivities in New Orleans. Thanks again for staying with Omni Royal Orleans
10/10 Fantastiskt
Brenda
Reste med familjen
1 apr. 2024
My room was at the end of the hall and it didn’t valet cleaned until late afternoon.
Brenda
Bodde här 5 nätter i mars 2024
Svar från Carlos Jenkins 5 apr. 2024
Thank you for taking the time to review our hotel. We greatly appreciate your feedback. As a team, guest satisfaction is what we strive for. Memorable experiences are what we enjoy providing for our guests while they stay with us and enjoy the many festivities in New Orleans. Thanks again for staying with Omni Royal Orleans
10/10 Fantastiskt
David
Reste med familjen
1 apr. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great location
David
Bodde här 4 nätter i mars 2024
Svar från Carlos Jenkins 5 apr. 2024
Thank you for taking the time to review our hotel. We greatly appreciate your feedback. As a team, guest satisfaction is what we strive for. Memorable experiences are what we enjoy providing for our guests while they stay with us and enjoy the many festivities in New Orleans. Thanks again for staying with Omni Royal Orleans
10/10 Fantastiskt
Priscilla
Reste i grupp
1 apr. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Thank you for all the hospitality
Priscilla
Bodde här 2 nätter i mars 2024
Svar från Carlos Jenkins 5 apr. 2024
Thank you for taking the time to review our hotel. We greatly appreciate your feedback. As a team, guest satisfaction is what we strive for. Memorable experiences are what we enjoy providing for our guests while they stay with us and enjoy the many festivities in New Orleans. Thanks again for staying with Omni Royal Orleans
2/10 Väldigt dåligt
Michael, Baton Rouge
1 apr. 2024
Michael
Bodde här 2 nätter i mars 2024
Svar från Carlos Jenkins 21 apr. 2024
Thank you for taking the time to review our hotel. We greatly appreciate your feedback. As a team, guest satisfaction is what we strive for. Memorable experiences are what we enjoy providing for our guests while they stay with us and enjoy the many festivities in New Orleans. I certainly apologize for the hotel conditions in some areas were not to your standards. We are addressing your feedback with the appropriate departments. Thanks again for staying with Omni Royal Orleans.
10/10 Fantastiskt
Mark
Affärsresenär
31 mars 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I have stayed at this property on numerous occasions and it has always been a excellent experience.
Mark
Bodde här 2 nätter i mars 2024
Svar från Carlos Jenkins 5 apr. 2024
Thank you for taking the time to review our hotel. We greatly appreciate your feedback. As a team, guest satisfaction is what we strive for. Memorable experiences are what we enjoy providing for our guests while they stay with us and enjoy the many festivities in New Orleans. Thanks again for staying with Omni Royal Orleans