Exteriör

Recensioner av The Royal Sonesta New Orleans

4.5 out of 5
The Royal Sonesta New Orleans
300 Bourbon St, New Orleans, LA

Recensioner

8,6

Fantastiskt

10 - Fantastiskt i betyg. 1468 av 2588 recensioner" "
8 - Bra i betyg. 595 av 2588 recensioner" "
6 - Okej i betyg. 266 av 2588 recensioner" "
4 - Dåligt i betyg. 129 av 2588 recensioner" "
2 - Väldigt dåligt i betyg. 130 av 2588 recensioner" "

8,8/10

Renlighet

8,8/10

Personal och service

8,4/10

Bekvämligheter

8,6/10

Boendets skick och faciliteter

8,4/10

Hållbarhet

Recensioner

8/10 Bra

Johan

Bodde här 3 nätter i juli 2023
Svar från RSNOLA 8 aug. 2023
Dear Johan,Your review is appreciated and we invite you to join us again anytime.All the best,Royal Sonesta New Orleans

10/10 Fantastiskt

Mary

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The location was perfect for everything we needed tk accomplish this weekend.
Bodde här 1 natt i maj 2024

8/10 Bra

Imani

Reste i grupp
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Beautiful hotel and location Fine dining and bar areas Room was a bit too small but we managed
Bodde här 3 nätter i maj 2024

8/10 Bra

Amanda

Reste med sin partner
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
We enjoyed our stay at Royal Sonesta. It’s right in the middle of the action on Bourbon Street, but very quiet and calm inside. Pool was beautiful! Only complaint was that our room was not ready until 5:00, a full hour after check in. Would recommend and stay again
Bodde här 3 nätter i maj 2024

10/10 Fantastiskt

Araceli

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Love this hotel.convenient location….just great
Bodde här 2 nätter i maj 2024
Svar från RSNOLA 20 maj 2024
Dear Araceli,We are elated that our central location was perfect for all of your French Quarter adventures and we invite you to make yourself at home again anytime.All the best,Royal Sonesta New Orleans

6/10 Okej

Michael

Gillade: Personal och service
Gillade inte: Renlighet
Bodde här 3 nätter i maj 2024

10/10 Fantastiskt

Lisa

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great location, friendly staff, hotel had everything we needed for our stay.
Bodde här 1 natt i maj 2024
Svar från RSNOLA 20 maj 2024
Dear Lisa,It was a pleasure to welcome you and we are delighted that you had such an exceptional visit. It is our sincerest hope that you are already planning your return and we look forward to seeing you again soon.All the best,Royal Sonesta New Orleans

10/10 Fantastiskt

Carol

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The hotel was perfect for a quick trip to New Orleans with the family!
Bodde här 3 nätter i maj 2024
Svar från RSNOLA 20 maj 2024
Dear Carol,We loved welcoming your entire family for a New Orleans getaway and we look forward to welcoming you again one day soon.All the best,Royal Sonesta New Orleans

4/10 Dåligt

Jason

Gillade: Renlighet och boendets skick och faciliteter
Gillade inte: Personal och service
Bodde här 1 natt i maj 2024
Svar från RSNOLA 20 maj 2024
Dear Jason,While we wish that we had more details on how we might have further enhanced your visit, we appreciate this review and look forward to one day having the opportunity to share a more cherished experience with you. All the best,Royal Sonesta New Orleans

10/10 Fantastiskt

Megan

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 5 nätter i maj 2024
Svar från Kourtney 20 maj 2024
Dear Megan,Your high rating is appreciated and we invite you to join us again anytime.All the best,Royal Sonesta New Orleans

8/10 Bra

Karlita

Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Some staff members were curt but hotel valet staff was excellent. Overall good stay.
Bodde här 1 natt i maj 2024
Svar från Kourtney 20 maj 2024
Dear Karlita,Greetings from New Orleans! Thank you for sharing how we might have won your heart in full this visit and we look forward to WOWing you the next time you are in town. Until then! All the best,Royal Sonesta New Orleans

6/10 Okej

Karl

The rooms are pretty small and there is no microwave.
Bodde här 3 nätter i maj 2024
Svar från Kourtney 17 maj 2024
Dear Karl,During your next visit to the French Quarter, we invite you to explore one of our more spacious suites which offers additional square footage to relax and unwind that you are sure to love. All the best,Royal Sonesta New Orleans

8/10 Bra

Donald, Lafayette

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
No soap at the lavatory. The shower head still has a flow re-stricter in it and flow is inadequate. Housekeeping didn't know what to do about it. Overall really enjoyed staying with you. Thanks
Bodde här 2 nätter i maj 2024
Svar från Kourtney 17 maj 2024
Dear Donald,While we take great pride in perfectly detailing our property in preparation for guests, we regret that there were details overlooked that prevented you from fully enjoying the stay. Thank you for sharing this feedback and we look forward to winning your heart in full when you return. All the best,Royal Sonesta New Orleans

10/10 Fantastiskt

mary, lufkin

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i maj 2024
Svar från Kourtney 20 maj 2024
Dear Mary,We thank you for sharing this 5-star review and we invite you to join us again in the months to come.All the best,Royal Sonesta New Orleans

10/10 Fantastiskt

Dulce

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Note that the entrance is on Bourbon st.
Bodde här 2 nätter i maj 2024
Svar från Royal Sonesta New Orleans 16 maj 2024
Dear Dulce,Thank you for sharing your thoughts on the visit and we look forward to seeing you again soon.All the best,Royal Sonesta New Orleans

10/10 Fantastiskt

Gary, El Dorado Hills

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Located perfectly for enjoying the French Quarter.
Bodde här 2 nätter i maj 2024
Svar från Royal Sonesta New Orleans 16 maj 2024
Dear Gary,We loved welcoming you and are delighted that our central location was perfect for all of your local adventures. Thank you for sharing your thoughts and we welcome you to settle in again anytime.All the best,Royal Sonesta New Orleans

10/10 Fantastiskt

Aisha

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i maj 2024
Svar från Royal Sonesta New Orleans 16 maj 2024
ear Aisha,Thank you for sharing this high rating and it is our hope that you are already planning your return. Until next time!All the best,Royal Sonesta New Orleans

10/10 Fantastiskt

Maria Jose

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Lo único es que las habitaciones qué dan a la calle si se escucha el ruido en la noche y madrugada.
Bodde här 4 nätter i maj 2024
Svar från Royal Sonesta New Orleans 14 maj 2024
Dear Maria,While New Orleans is quite well known for its lively nature, we do understand if you were in search of a more tranquil local experience. Should your travels return you to the city, we invite you to explore one of our courtyard rooms which offer everything that you already love and enjoy in a tropical oasis. All the best,Royal Sonesta New Orleans

10/10 Fantastiskt

john

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Location
Bodde här 5 nätter i maj 2024
Svar från Royal Sonesta New Orleans 14 maj 2024
Dear John,We are thrilled that our central location was perfect for your travels in the French Quarter and we look forward to welcoming you back. Until next time!All the best,Royal Sonesta New Orleans

2/10 Väldigt dåligt

ryan

Gillade: Personal och service
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Rooms are old ..
Bodde här 1 natt i maj 2024
Svar från Royal Sonesta New Orleans 13 maj 2024
Dear Ryan,Thank you for sharing this perspective and we look forward to one day sharing a more cherished experience with you.All the best,Royal Sonesta New Orleans

6/10 Okej

Misty

Gillade: Renlighet och personal och service
Bodde här 4 nätter i maj 2024
Svar från Royal Sonesta New Orleans 14 maj 2024
Dear Misty,While we wish that we had more information on how we might have further enhanced your experience, we thank you for sharing this review and hope to see you again soon. All the best,Royal Sonesta New Orleans

10/10 Fantastiskt

Cody

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i maj 2024
Svar från Royal Sonesta New Orleans 14 maj 2024
Dear Cody,It was wonderful welcoming you and we invite you to settle in again in the months to come. All the best,Royal Sonesta New Orleans

10/10 Fantastiskt

Martyna Gerweck

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
The Jazz club makes it! And, Really nice staff!
Bodde här 4 nätter i maj 2024
Svar från Royal Sonesta New Orleans 13 maj 2024
Dear Martyna,We are thrilled that you loved your visit and time at The Jazz Playhouse. Please feel free to join us again anytime. All the best,Royal Sonesta New Orleans

6/10 Okej

Byron Allen

Gillade: Personal och service
Gillade inte: Renlighet
Bodde här 2 nätter i maj 2024
Svar från Royal Sonesta New Orleans 13 maj 2024
Dear Byron,We appreciate your feedback and look forward to one day having the opportunity to win your heart in full.All the best,Royal Sonesta New Orleans

10/10 Fantastiskt

Melissa

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i maj 2024
Svar från Royal Sonesta New Orleans 13 maj 2024
Dear Melissa,Your 5-star review means the world to us. Come back soon!All the best,Royal Sonesta New Orleans

10/10 Fantastiskt

François

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
directement sur bourbon street, le staff est #1 et la piscine a juste pas de bon sens . un beau trip
Bodde här 3 nätter i maj 2024
Svar från RSNOLA 10 maj 2024
Dear François,Our team loved welcoming you and we trust that you enjoyed the convenience of being just footsteps away from the most popular French Quarter attractions. Thank you for sharing this review. Come back soon! All the best,Royal Sonesta New Orleans

10/10 Fantastiskt

Louise

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Fabulous staff, lovely hotel but bear in mind that there is no double glazing so think twice about a Bourbon Street room
Bodde här 7 nätter i april 2024
Svar från Kourtney 9 maj 2024
Dear Louise,It was a pleasure to welcome you and we are delighted that you so wonderfully enjoyed the stay. Thank you for sharing your thoughts and recommendations for fellow travelers and we look forward to invite you to settle in again anytime. All the best,Royal Sonesta New Orleans

8/10 Bra

Heidi

Gillade: Personal och service
Bodde här 1 natt i mars 2024
Svar från RSNOLA 10 maj 2024
Dear Heidi,We loved welcoming you and invite you to join us again anytime.All the best,Royal Sonesta New Orleans

2/10 Väldigt dåligt

SHANNON, GRAPEVINE

Bodde här 2 nätter i april 2024
Svar från Kourtney 8 maj 2024
Dear Shannon, While we wish that we had more details on how we might have further enhanced the stay, it is our hope that we might one day welcome you back for a more cherished experience. All the best,Royal Sonesta New Orleans

4/10 Dåligt

Ugur

Reste med familjen
Gillade: Bekvämligheter och boendets skick och faciliteter
Gillade inte: Renlighet och personal och service
Expérience désagréable avec le petit-déjeuner. Nous avions pris une chambre pour 4 personnes (2 adultes et 2 enfants), Exécutive Level - Two Queens, via le site Expedia. Le problème est double: 1. Contrairement aux photos du site même de l'hôtel, le petit-dejeuner n'est pas un buffet. C'est dans le restaurant à la carte appelé Desire qu'il se prend. 2. Ca fonctionne par système de coupon, et quel que soit le nombre de personnes qu'il y ait dans la chambre, c'est 2 coupons par jour et par réservation. Donc, on a reçu 10 coupons pour 5 jours alors que nous avions réservé et payé pour le petit-déjeuner inclus pour toute la réservation. Aucune manière de discuter avec la responsable de la réception. Elle m'a répété que ce n'était pas de leur responsabilité mais celle d'Expedia. Personnel à la réception pas aidant et pas aimable malheureusement. J'ai écris à Expedia.ca et j'espère qu'ils vont trouver une solution à cette situation. Merci d'avance.
Bodde här 5 nätter i april 2024
Svar från Kourtney 6 maj 2024
Dear Ugur,While we loved welcoming you and trust that you appreciated the convenience of our central location, we regret the misunderstanding experienced regarding the breakfast amenity booked through your third-party reservation platform. It is our hope that you have been able to continue this dialogue with the team at Expedia and that we might one day welcome you back and win your heart in full. All the best,Royal Sonesta New Orleans

10/10 Fantastiskt

Ryan-Marya Marlenka

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Place was great! Staff was awesome! Unfortunately there seemed to be a confusion when the time came to check out. We paid extra to have late check out. They gave us until 3pm. But day of we got calls from house keeping and Security came to our door asking when can we could check out. It was annoying. Over all through great place and great location. We had a great time!!
Bodde här 3 nätter i april 2024
Svar från RSNOLA 2 maj 2024
Dear Ryan-Marya Marlenka,Greetings from New Orleans and thank you for sharing your feedback on the stay. It is a joy to read that you had a wonderful visit and we apologize for any inconvenience that you experienced during checkout. We invite you to join us again anytime- hurry back!All the best,Royal Sonesta New Orleans

10/10 Fantastiskt

Carly, Indianapolis

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff was absolutely amazing! They truly were a big part of my pleasurable experience! Raymond at the front desk made my trip!
Bodde här 5 nätter i april 2024
Svar från Kourtney 2 maj 2024
Dear Carly,We take great pride in our reputation for warmth and hospitality and appreciate your kind words regarding our service. Thank you for taking the time to highlight how impressed you were with Raymond as well and we look forward to welcoming you time and again for years to come. All the best,Royal Sonesta New Orleans

10/10 Fantastiskt

Richard

Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Everything
Bodde här 3 nätter i april 2024
Svar från Kourtney 2 maj 2024
Dear Richard,Thank you for sharing this 5-star review and we look forward to welcoming you again in the months ahead.All the best,Royal Sonesta New Orleans

10/10 Fantastiskt

Lorraine

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent location. Walk right out front doors to where the party is. Stayed here during Mardis gras. We had an inner courtyard room and very quiet .
Bodde här 3 nätter i februari 2024
Svar från Kourtney 2 maj 2024
Dear Lorraine,We trust that our central location helped you to fully immerse in the excitement of the French Quarter and we are delighted that you felt so at home. Thank you for sharing this review and we look forward to seeing you again soon. All the best,Royal Sonesta New Orleans

10/10 Fantastiskt

Ashley, Tallahassee

Bodde här 3 nätter i april 2024

8/10 Bra

SOFIA, MOCA, PROV. ESPAILLAT

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
UNA EXCELENTE UBICACION
Bodde här 4 nätter i februari 2024
Svar från Royal Sonesta New Orleans 1 maj 2024
Dear Sofia,We are thrilled that our central location was perfect for your French Quarter adventures and we invite you to settle in again anytime. All the best,Royal Sonesta New Orleans

8/10 Bra

melissa

Bodde här 1 natt i april 2024

10/10 Fantastiskt

Jamie

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Amazing time at the royal sonesta! Amazing staff/service! Our hotel room had french doors that opened up to the pool :)! Loved it!!
Bodde här 3 nätter i april 2024
Svar från Royal Sonesta New Orleans 26 apr. 2024
Dear Jamie,We loved welcoming you and are thrilled that you had such an amazing stay. It is our hope that you are already planning your return and we look forward to seeing you again soon.All the best,Royal Sonesta New Orleans

10/10 Fantastiskt

Natalie

Bodde här 1 natt i april 2024
Svar från Royal Sonesta New Orleans 14 maj 2024
Dear Natalie,We appreciate your 5-star review and look forward to seeing you again soon.All the best,Royal Sonesta New Orleans

10/10 Fantastiskt

Theodore

Gillade: Renlighet och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Kourtney 25 apr. 2024
Dear Theodore,We appreciate your 5-star review and invite you to settle in again in the months ahead.All the best,Royal Sonesta New Orleans

10/10 Fantastiskt

Jennifer

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
While the Royal Sonesta is directly on Bourbon St, it feels like a world away once you walk in the doors. The reception area is spacious and well appointed, staff friendly and helpful, and the rooms comfortable and clean. My room was overlooking a side street and was one room away from bourbon st and while I did hear some noise at night it was not disruptive to sleep at all! The large rooftop patio and pool was an oasis on the hot afternoons. Highly recommend.
Bodde här 3 nätter i april 2024
Svar från Kourtney 24 apr. 2024
Dear Jennifer,As you have discovered, our property offers guests the convenience of being right in the heart of the local action while also providing a peaceful escape at the end of their days of local exploration. Your high recommendation truly means the world to us and we look forward to seeing you again soon. All the best,Royal Sonesta New Orleans

8/10 Bra

SARAH

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Balcony way great!
Bodde här 4 nätter i mars 2024
Svar från RSNOLA 24 apr. 2024
Dear Sarah,We are thrilled that you loved the bird's eye view of the city and invite you to join us again anytime.All the best,Royal Sonesta New Orleans

10/10 Fantastiskt

Seth

Gillade: Renlighet och boendets skick och faciliteter
Name says it all….. Royal lol
Bodde här 3 nätter i april 2024
Svar från Kourtney 24 apr. 2024
Dear Seth,We are thrilled that you were impressed with the visit and we invite you to make yourself at home again anytime.All the best,Royal Sonesta New Orleans

6/10 Okej

Nick

Gillade: Personal och service och boendets skick och faciliteter
Gillade inte: Renlighet
Took them almost 40 minutes to bring toilet paper to the room when room ran out of toilet paper, and air conditioning went out when i got to my room after a night on bourbon street. I informed person at front desk, they said sorry, i was waiting for them to at least adjust the price on my room for the inconvenience but nothing. Wont stay there again.
Bodde här 3 nätter i april 2024
Svar från RSNOLA 24 apr. 2024
Dear Nick,While we enjoyed having the opportunity to host you during your travels in the French Quarter, we regret that there were some aspects of the visit that fell short of expectations. Thank you for sharing your impression of the stay and we hope to one day welcome you back for a more cherished experience. All the best,Royal Sonesta New Orleans

10/10 Fantastiskt

peter paul

Bodde här 5 nätter i april 2024
Svar från Royal Sonesta New Orleans 13 maj 2024
Dear Peter,Your 5-star review has left us beaming with pride and we look forward to seeing you again soon. All the best,Royal Sonesta New Orleans

10/10 Fantastiskt

james

Bodde här 1 natt i april 2024
Svar från Royal Sonesta New Orleans 13 maj 2024
Dear James,Thank you for sharing this high rating and we invite you to settle in again in the months to come. All the best,Royal Sonesta New Orleans

10/10 Fantastiskt

Lefenus

Reste med sin partner
Gillade: Personal och service och boendets skick och faciliteter
Gillade inte: Bekvämligheter
Great stay, just in the party zone! So busy and noise are to be expected
Bodde här 1 natt i april 2024
Svar från RSNOLA 24 apr. 2024
Dear Lefenus,We are thrilled that you had a wonderful visit to our property and we thank you for sharing this review of your experience. We hope that you are already planning your return. Until next time! All the best,Royal Sonesta New Orleans

10/10 Fantastiskt

Jeff

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff was extremely friendly and accommodating.
Bodde här 2 nätter i april 2024
Svar från RSNOLA 24 apr. 2024
Dear Jeff,Our team loved welcoming you and we are thrilled that you felt so at home during the stay. Thank you for sharing your thoughts. Come back soon!All the best,Royal Sonesta New Orleans

8/10 Bra

Valerio

Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
RIGHT ON BOURBON, NOISY ROOMS. YOU HAVE TO WALK 3 BLOCKS TO GET AN UBER. CLEAN, GREAT RESTAURANT
Bodde här 2 nätter i april 2024
Svar från RSNOLA 24 apr. 2024
Dear Valerio,While the French Quarter is quite well known for its lively nature, some guests have found that our courtyard rooms are perfect for enjoying our property's central convenience alongside a peaceful escape at the end of your days of local exploration. We invite you to explore some of our interior rooms on your next visit and hope to see you again soon. All the best,Royal Sonesta New Orleans

10/10 Fantastiskt

Carmen Adys

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great location
Bodde här 4 nätter i april 2024
Svar från RSNOLA 24 apr. 2024
Dear Carmen,It is a joy to read that you loved the convenience of our central location and we invite you to settle in again anytime.All the best,Royal Sonesta New Orleans