Exteriör

Recensioner av W New Orleans - French Quarter

4 out of 5
W New Orleans - French Quarter
316 Chartres St, New Orleans, LA

Recensioner

8,2

Väldigt bra

10 - Fantastiskt i betyg. 335 av 736 recensioner" "
8 - Bra i betyg. 198 av 736 recensioner" "
6 - Okej i betyg. 110 av 736 recensioner" "
4 - Dåligt i betyg. 56 av 736 recensioner" "
2 - Väldigt dåligt i betyg. 37 av 736 recensioner" "

8,4/10

Renlighet

8,6/10

Personal och service

8,2/10

Bekvämligheter

8,2/10

Boendets skick och faciliteter

8,2/10

Hållbarhet

Recensioner

4/10 Dåligt

Lina, Stockholm

Gillade inte: Personal och service och boendets skick och faciliteter
Dåligt!
Hotellet höll inte alls W-nivå! Incheckningen var tre timmar försenad, ingen service vid poolen, dåligt skicka på solstolar, inga handdukar vid poolen eller på gymmet. Dåligt mottagande i receptionen!

10/10 Fantastiskt

Natosha

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff was great the room was great and the bartender was the best
Bodde här 1 natt i maj 2024
Svar från Director of Operations 15 maj 2024
Hello Natosha, Thank you for staying at W New Orleans - French Quarter. We enjoyed your remarks about our excellent accommodations and energetic Talent, especially the amazing bartender. We look forward to welcoming you again soon!Best Regards,Jessica Merchant,Director of Operations

10/10 Fantastiskt

Amandeep

Gillade: Personal och service och boendets skick och faciliteter
Great location and not a noisy street in front
Bodde här 2 nätter i maj 2024
Svar från Director of Operations 13 maj 2024
Hello Amandeep, Thank you for choosing W New Orleans - French Quarter during your visit. We appreciate you sharing how much you enjoyed our fantastic location. It was a pleasure having you, and we hope you will join us again soon.Best Regards,Jessica Merchant,Director of Operations

10/10 Fantastiskt

Nathaniel, Atlanta

Gillade: Renlighet, personal och service och boendets skick och faciliteter
The staff was great.
Bodde här 2 nätter i februari 2024
Svar från Director of Operations 11 maj 2024
Hello Nathaniel, Thank you for your kind words! It was a pleasure to know that our Talent took such excellent care of you. They are dedicated to delivering connected and amplified service, and we will be sure to pass along your compliments. We look forward to welcoming you back to W New Orleans - French Quarter. Best Regards,Jessica Merchant,Director of Operations

8/10 Bra

Matthew

Reste med familjen
Gillade: Renlighet
Location is top notch, service was a bit slow, and there was no in room dining nor a do not disturb sign. Wrong room with two beds we ordered a king, and were told, well you can move tomorrow.
Bodde här 4 nätter i april 2024
Svar från Director of Operations 3 maj 2024
Hello Matthew, Thank you for taking the time to tell us about your stay with us at W New Orleans - French Quarter. It is a pleasure to know you loved our supreme location. However, we are sorry for not meeting some of your expectations and for not being able to provide you with the seamless service for which we are known. Your feedback has been shared with our Talent, and we will use it to improve our efforts going forward. We also regret not being able to provide you with the room you booked initially and the inconvenience this may have caused. We appreciate your patience and hope to have another chance to serve you better in the future. Best Regards,Jessica Merchant,Director of Operations

8/10 Bra

Jorge

Reste med familj och småbarn, Reste i grupp, Reste med familjen, Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
It was a great place to stay and have an intimate wedding. So close to everything!
Bodde här 4 nätter i april 2024
Svar från Director of Operations 30 apr. 2024
Hello Jorge, Thank you for choosing W New Orleans - French Quarter during your visit. We appreciate you sharing how much you enjoyed your stay and our fantastic location. It was our pleasure having you, and we can’t wait to have you back!Best Regards,Jessica Merchant,Director of Operations

6/10 Okej

Harry

Reste med sin partner
Location
Bodde här 2 nätter i april 2024
Svar från Director of Operations 23 apr. 2024
Hello Harry, Thank you for the honest review. While we are glad you enjoyed our great location, we are sorry if we did not meet all of your expectations while you were here. Thank you again for your candor, and we hope you will give us another chance to earn your perfect rating in the future.Best Regards,Jessica Merchant,Director of Operations

10/10 Fantastiskt

Louis

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great location, clean, nicely decorated, beautiful courtyard and pool area, very friendlt staff
Bodde här 4 nätter i april 2024
Svar från Director of Operations 13 apr. 2024
Hello Louis, Thank you for your excellent feedback. It is gratifying to know you loved our fantastic location and inviting WET Deck, as well as our well-maintained common areas. We are also pleased to read your generous comments about our energetic Talent. All of us at W New Orleans - French Quarter look forward to seeing you again for another revitalizing experience. Best Regards,Jessica Merchant,Director of Operations

8/10 Bra

Elva

Bodde här 5 nätter i mars 2024
Svar från Director of Operations 21 apr. 2024
Hello Elva, Thank you for your kind rating. We are pleased we met your expectations for an enjoyable experience at W New Orleans - French Quarter. We hope to have the pleasure of doing so again on your next visit to our area. Best Regards,Jessica Merchant,Director of Operations

8/10 Bra

Todd

Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
We had a nice room facing the courtyard for a six-night stay. Small heated pool in the courtyard was nice, we used it three time. Room, beds and bath were nice (rain shower was okay, but needed to be like 6" more out from the wall as it didn't have enough pressure to get more than ~2' from the front wall of shower. A couple of the front desk staff were good and helpful; a couple, not so much. But location is great and prices okay. We'd stay here again.
Bodde här 6 nätter i mars 2024
Svar från Director of Operations 28 mars 2024
Hello Todd, Thank you for choosing us and providing valuable feedback about your stay. We strive to provide all of our guests a perfect and unforgettable experience; therefore, we are sorry we did not meet this goal during your visit. It is disappointing to know you felt we lacked in certain areas and also missed the mark with some of our services while you were here. Thank you again for sharing your valuable feedback as it helps us work harder to enhance and amplify our guest experience moving forward. We appreciate you mentioning, though, how much you enjoyed our comfortable rooms and relaxing pool. We look forward to welcoming you back to the flawless stay you deserve the next time you are in the area.Best Regards,Jessica Merchant,Director of Operations

8/10 Bra

Jean

Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Nice & easy. Staff very kind.
Bodde här 3 nätter i mars 2024
Svar från Director of Operations 25 mars 2024
Hello Jean, We love knowing we could make you feel so welcome, and our exceptional Talent and inspiring location helped to make your visit even more memorable. We enjoy connecting with our guests and providing authentic, inviting service! We hope to host you again soon at W New Orleans - French Quarter. Best Regards,Jessica Merchant,Director of Operations

10/10 Fantastiskt

Xavier

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Incredible property. I will return.
Bodde här 1 natt i januari 2024
Svar från Director of Operations 20 mars 2024
Hello Xavier, We are thrilled with your generous review, and we thank you for sharing your experience at W New Orleans - French Quarter! We love offering our guests luxury style, full of energy and access to the best of the city. It was a pleasure having you as our guest, and we look forward to seeing you on your next visit.Best Regards,Jessica Merchant,Director of Operations

2/10 Väldigt dåligt

Carol

Bodde här 2 nätter i mars 2024
Svar från Director of Operations 8 apr. 2024
Hello Carol, Thank you for choosing us for your visit. Our team strives to ensure an excellent, authentic experience for each guest; therefore, we are truly sorry for not meeting your expectations. We are constantly looking for ways to improve our services, and we are grateful for your honest rating. We appreciate your business and hope to have the opportunity to make it up to you in the near future.Best Regards,Jessica Merchant,Director of Operations

8/10 Bra

Kymberlie

Reste i grupp, Reste med familjen, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
They need better lighting and update the bathtub other then that excellent services and staff
Bodde här 3 nätter i mars 2024
Svar från Doug 12 mars 2024
Thank you for providing your feedback. Rest assured that our management team will be made aware of your comments regarding lighting and bathtub issues. We are pleased that you enjoyed your stay with regards to our staff and services. We hope we get the chance to host you again the next time you are in the crescent city. Thank you for choosing to stay with us and we wish you safe travels this year.

8/10 Bra

ERNESTO, MEXICO

Gillade: Renlighet och boendets skick och faciliteter
Very few personal.
Bodde här 5 nätter i mars 2024
Svar från Director of Operations 10 mars 2024
Hello Ernesto, We hope you had an overall pleasant time with us at W New Orleans - French Quarter. However, we are sorry for any concerns you experienced with our service. We are grateful for your feedback and would welcome another chance to host you again for a more gratifying experience.Best Regards,Jessica Merchant,Director of Operations

8/10 Bra

Patrick

Reste med sin partner
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Liked my stay, good location, property is a little aged but rooms were modern.
Bodde här 3 nätter i februari 2024
Svar från Doug 4 mars 2024
Hello Patrick, Thank you for taking the time to inform us of your stay. We will be sure to pass along your thoughts to our management. We would hope we get the chance to host you again the next time you are in New Orleans.

10/10 Fantastiskt

Tamia

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 4 nätter i februari 2024
Svar från Doug 21 feb. 2024
Hello Tamia, Thank you so much for your kind words. Providing the best hospitality service is what we strive to do. I am glad you enjoyed our location as well as our rooms. We would hope we get the chance to host you again the next time you are in the crescent city. Thank you for choosing to stay with us and we wish you safe travels this year.

10/10 Fantastiskt

Veronica

Gillade: Renlighet, personal och service och bekvämligheter
I was welcomed for my first Mardi Gras by Cleveland, "Mr. Cleveland ", Mr Hospitality..he knew all the Best places..along with Jessica and Mark the Best Bellman. Rooms Cleaned. Fres. Mine was off a Balcony that showed a Zen like waterfall..For a Party..this hotel was the perfect opposite ..Peace. Lady Vee. Veronica Walden
Bodde här 3 nätter i februari 2024
Svar från Doug 15 feb. 2024
Thank you for taking the time to provide these comments. We are pleased that you enjoyed your first Mardi Gras at our hotel. Rest assured that we will supply this review to our management staff as well as Mr. Cleveland, Jessica, and Mark. We hope we will be your host again the next time that you are in New Orleans.

4/10 Dåligt

Erica

Reste med familjen
Gillade: Bekvämligheter och boendets skick och faciliteter
Gillade inte: Personal och service
I didn’t receive the exact room that I booked that was advertised, and for the amount of money I paid it was somewhat disappointing. The staff had horrible customer service skills and didn’t give me a receipt when I paid the deposit with cash and had a hassle about it apon checking out. Will I rebook again “No”
Bodde här 2 nätter i februari 2024
Svar från Doug 15 feb. 2024
Hello Erica, We appreciate you for taking the time to leave your honest feedback. Our goal in the hotel is to provide the highest level of hospitality service as possible. We are always looking for ways in which we can improve and having the honest feedback of our guest is the best way to achieve this. Rest assured, we have informed our management team of your experience.

10/10 Fantastiskt

Nellie Bultron, Bronx

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I enjoyed my stay at the W. The property is beautiful and well maintained. The room was great and I loved having a private balcony. The service was impeccable, prompt and courteous .
Bodde här 3 nätter i januari 2024
Svar från Jessica Merchant 8 jan. 2024
Hello Nellie Bultron! Thank you so much for your kind review. I am happy to hear you enjoyed your stay and look forward to seeing you again when you are in the area. Kind regards,Jessica MerchantDirector of Operations

8/10 Bra

Gerard

Bodde här 4 nätter i december 2023
Svar från Doug 17 jan. 2024
Hello Gerard, Thank you so much for your kind review. Providing the best hospitality service is what we strive to do. We hope we get the chance to host you again the next time you are in the crescent city. Thank you for choosing to stay with us and we wish you safe travels this year.

8/10 Bra

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
No latch on bathroom door. Had to put rug against door to keep from swinging inward. Kids could pull it outward. Room service not available until 7:30. Coffee from nespresso machine was not good.
Bodde här 3 nätter i december 2023
Svar från Doug 15 dec. 2023
We appreciate you for taking the time to leave your honest feedback. Our goal in the hotel is to provide the highest level of hospitality service as possible. We are always looking for ways in which we can improve and having the honest feedback of our guest is the best way to achieve this. Rest assured that the issues you noted will be relayed to our management.Thank you so much for deciding to stay with us and we hope that you choose to stay with us again, should your travels ever bring you back to the crescent city. Thank you again and have a great day!

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 5 nätter i november 2023
Svar från Doug 22 nov. 2023
Thank you so much for your kind words. Providing the best hospitality service is what we strive to do. We would hope we get the chance to host you again the next time you are in the Crescent City. Thank you for choosing to stay with us and we wish you safe travels this year.

10/10 Fantastiskt

Christian

Bodde här 3 nätter i juli 2023
Svar från Doug 4 aug. 2023
Hello Christian, Thank you so much for your positive rating. Providing the best hospitality service is what we strive to do. We would hope we get the chance to host you again the next time you are in the crescent city. Thank you for choosing to stay with us and we wish you safe travels this year.

10/10 Fantastiskt

larry

Bodde här 3 nätter i juli 2023
Svar från Doug 1 aug. 2023
Hello Larry, Thank you so much for your positive review. Providing the best hospitality service is what we strive to do. We would hope we get the chance to host you again the next time you are in the crescent city. Thank you for choosing to stay with us and we wish you safe travels this year.

10/10 Fantastiskt

Shameeka

Gillade: Renlighet, personal och service och boendets skick och faciliteter
The W is in the heart of the French quarters, and we were there for essence fest and after a certain time they block the major streets off so it's almost impossible to get door to door service. You always have to get out and walk a few blocks and that's not bad but after a night out of drinking and wearing heels and the heat it's a bit much.
Bodde här 3 nätter i juni 2023
Svar från Doug 10 juli 2023
Hello Shameeka, Thank you for taking the time to provide your review. We will share your thoughts with our staff and discuss ways we can assist guests better during Essence's street closures. Thank you for choosing to stay with us and we wish you safe travels this year.

6/10 Okej

Candice

Reste i grupp, Reste med familjen
Gillade: Renlighet och personal och service
The pool and seating area around the pool was not cleaned daily. I could tell that the pool water had not been filtered or chemical check done during our stay. It just gave an iky nasty feeling while being there. Also there should be a pool bar service offered. It’s way too hot to not want to indulge in the pool, but when you look at the up keep of the area it’s not inviting to say the least.
Bodde här 3 nätter i juli 2023
Svar från Doug 4 aug. 2023
Hello Candice,We appreciate you for taking the time to leave your honest feedback. Our goal in the hotel is to provide the highest level of hospitality service as possible. We are always looking for ways in which we can improve and having the honest feedback of our guest is the best way to achieve this.Please also be aware that we are currently undergoing a complete renovation of all of our guestrooms and our courtyard. The hotel plans to re-open in early September, 2023 with all of these new renovations. Thank you so much for deciding to stay with us and we hope that you choose to stay with us again, should your travels ever bring you back to the crescent city. Thank you again and have a great day!

8/10 Bra

James

Reste med familjen
Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 6 nätter i juni 2023
Svar från Doug 29 juni 2023
Hello James, Thank you for taking the time to share your thoughts. Providing the best hospitality service is what we strive to do. We would hope we get the chance to host you again the next time you are in the crescent city. Thank you for choosing to stay with us and we wish you safe travels this year.

10/10 Fantastiskt

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Excellent hotel.
The hotel is in a great location with easy access to all of the Bourbon St and French Quarter activities. The hotel staff was very friendly.
Bodde här 1 natt i juni 2023
Svar från Doug 29 juni 2023
Thank you so much for your kind words. Providing the best hospitality service is what we strive to do. I am glad you enjoyed our location as well as our friendly staff. We would hope we get the chance to host you again the next time you are in the crescent city. Thank you for choosing to stay with us and we wish you safe travels this year.

6/10 Okej

SHAYNA, Buford

Reste med sin partner
Gillade: Personal och service
Unfortunately, this property didn't give me customary W vibes in terms of accommodations. Looks to have maybe been a hotel takeover that they made W-like. Poor cutting of carpet was SO evident in the room, furniture was dingy and old, room decor was just not neat and felt like DIY remodeling. Also for the ladies: THE LIGHTING IN THE ROOM IS TERRIBLE! Imagine applying makeup and lashes by candlelight. I ended up forgoing makeup out of fear of what it would look like once I stepped outside. Two, warm (orange/yellow tint) recessed lights in bathroom- it was SO dark. I was so disappointed. My BF couldn't even shave his head it was so dark. Front desk staff - extremely hospitable. Overall: Simply wouldn't stay there due to not being able to perform any vacay self-care like I wanted :(
Bodde här 2 nätter i juni 2023
Svar från Doug 4 aug. 2023
Hello Shayna,We appreciate you for taking the time to leave your honest feedback. Our goal in the hotel is to provide the highest level of hospitality service as possible. We are currently undergoing a complete renovation of all of our guestrooms and our courtyard. We hope you allow us another chance to provide W-like service and amenities. We plan to re-open with newly renovated rooms in early September, 2023. Thank you so much for deciding to stay with us and we hope that you choose to stay with us again, should your travels ever bring you back to the crescent city. Thank you again and have a great day!

4/10 Dåligt

Gabrielle

Bodde här 3 nätter i juni 2023
Svar från Doug 4 aug. 2023
Hello Gabrielle,We appreciate you for taking the time to leave your honest feedback. Our goal in the hotel is to provide the highest level of hospitality service as possible. We are always looking for ways in which we can improve and having the honest feedback of our guest is the best way to achieve this.Thank you so much for deciding to stay with us and we hope that you choose to stay with us again, should your travels ever bring you back to the crescent city. Thank you again and have a great day!

10/10 Fantastiskt

Armando, Monterey Park

Bodde här 6 nätter i maj 2023
Svar från Doug 26 juni 2023
Hello Armando,Thank you so much for your kind words. Providing the best hospitality service is what we strive to do. We would hope we get the chance to host you again the next time you are in the crescent city. Thank you for choosing to stay with us and we wish you safe travels this year.

10/10 Fantastiskt

Jeff

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Property was amazing
Bodde här 5 nätter i maj 2023
Svar från Doug 5 juni 2023
Hello Jeff, Thank you so much for your kind words. Providing the best hospitality service is what we strive to do. I am glad you enjoyed staying at our hotel. We would hope we get the chance to host you again the next time you are in the crescent city. Thank you for choosing to stay with us and we wish you safe travels this year.

8/10 Bra

Chanh

Bodde här 1 natt i juni 2023
Svar från Doug 23 juni 2023
Thank you for taking the time to leave a review / rating. Providing the best hospitality service is what we strive to do. We hope we get the chance to host you again the next time you are in the Crescent City. Thank you again for choosing to stay with us and we wish you safe travels this year.

10/10 Fantastiskt

Julie

Reste i grupp
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great location,close to lots of bars & restaurants but far enough from Bourbon street to be quiet at night.
Bodde här 4 nätter i maj 2023
Svar från Tabitha 1 juni 2023
Thanks for your feedback. We're happy that you enjoyed your stay in the Crescent City!

8/10 Bra

Nicole, Everett

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Clean room, great location. There was some maintenance noise during the day (a leaf blower from the sound of it), but it didn't last too long. Far enough away from the partiers on Bourbon Street, but definitely close to everything. Very friendly staff. Wifi was not free, my biggest complaint.
Svar från Doug 30 maj 2023
Hello Nicole, Thank you so much for your kind words. Providing the best hospitality service is what we strive to do. I am glad you enjoyed our location as well as our rooms. We would hope we get the chance to host you again the next time you are in the crescent city. Thank you for choosing to stay with us and we wish you safe travels this year.

6/10 Okej

Stacie

Gillade: Renlighet, personal och service och rummets bekvämlighet
Great staff very dark
Staff was wonderful & very friendly. Found the room to be very dark, don't understand the paint color/design choices-seem tacky/dated. Bathroom was so dark i had trouble applying makeup. Location of hotel was very convenient to french quarter hot spots.
Bodde här 1 natt i maj 2023
Svar från Terrell C. 18 maj 2023
Stacie,Thank you so much for taking the time to share your thoughts. We are delighted to share that we will be going thru a full renovation this summer with completion expected by this Fall 2023! We certainly hope to see you again for a more positive experience.

2/10 Väldigt dåligt

Miya

Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Broken blinds no gym
Bodde här 2 nätter i maj 2023
Svar från Terrell C. 17 maj 2023
Miya,Thank you so much for taking the time to share your thoughts on your most recent stay with us! I have shared your feedback with our leadership team so that corrective measures can take place. We hope you will join us in the future for a more positive experience.

10/10 Fantastiskt

Barbara

Reste med familjen
Gillade: Personal och service och bekvämligheter
The pool is much smaller than it appears. Needs an update on the room. Room had shutters but no black out curtain.
Bodde här 5 nätter i april 2023
Svar från Doug 1 maj 2023
We appreciate you for taking the time to leave your honest feedback. Our goal in the hotel is to provide the highest level of hospitality service as possible. We are always looking for ways in which we can improve and having the honest feedback of our guest is the best way to achieve this. We will be sharing your comments with the proper departments.Thank you so much for deciding to stay with us and we hope that you choose to stay with us again, should your travels ever bring you back to the crescent city. Thank you again and have a great day!

4/10 Dåligt

PIERRE

Reste med familj och småbarn
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Cc
Bodde här 5 nätter i april 2023
Svar från Alex B 16 apr. 2023
Hello Pierre,Thank you for taking the time to review and leave your feedback. We are continuously working to improve our hospitality service and it seems that we have some improvements to make. We thank you for your candid feedback and thank you for staying with us. We hope that you allow us to host you again in the future to see the enhancements that we made to our service. We wish you safe travels and hope to see you again.

10/10 Fantastiskt

James Andrew Johnson, Uniondale

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The location is fantastic close to everything you want in New Orleans. Restaurants, bars, shopping are just a few steps away. The rooms are cozy but are on the smaller size so be prepared.
Bodde här 4 nätter i april 2023
Svar från Alex B 16 apr. 2023
Hello James Andrew Johnson,We appreciate the kind words and your time to leave us a review. We are glad that you enjoyed your stay with us and you like the location. We hope that we can host you again in the future, should your travels ever bring you back to the Crescent City. Thank you again and have safe travels.

10/10 Fantastiskt

David

Reste i grupp
Gillade: Renlighet, personal och service och rummets bekvämlighet
The W hotel is a great location in the French Quarter. The room we receive was one of the first renovated rooms in the hotel and was very cool. The renovation will continue for the next few months.
Bodde här 3 nätter i april 2023
Svar från Alex B 11 apr. 2023
Hello David,Thank you so much for your kind words. Providing the best hospitality service is what we strive to do. I am glad you enjoyed our location as well as our rooms. We would hope we get the chance to host you again the next time you are in the crescent city. Thank you for choosing to stay with us and we wish you safe travels this year.

6/10 Okej

John

Gillade: Rummets bekvämlighet
Bodde här 3 nätter i mars 2023
Svar från Doug 10 apr. 2023
We appreciate you for taking the time to leave your honest feedback. Our goal in the hotel is to provide the highest level of hospitality service as possible. We are always looking for ways in which we can improve and having the honest feedback of our guest is the best way to achieve this.Thank you so much for deciding to stay with us and we hope that you choose to stay with us again, should your travels ever bring you back to the crescent city. Thank you again and have a great day!”If you ever need assistance, please do not hesitate to ask.

10/10 Fantastiskt

Todd, Bellevue

Reste i grupp
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great location, friendly staff.
Bodde här 3 nätter i mars 2023
Svar från Doug 10 apr. 2023
We appreciate you for taking the time to leave such positive feedback. We will be sure to share the information you provided with our staff. Thank you so much for deciding to stay with us and we hope that you choose to stay with us again, should your travels ever bring you back to the crescent city. Thank you again and have a great day! If you ever need assistance, please do not hesitate to ask.

8/10 Bra

Patricia

Gillade: Renlighet
No
Bodde här 4 nätter i mars 2023
Svar från Director of Operations 2 maj 2024
Hello Patricia, We hope that overall you enjoyed your visit, and we would love to have another opportunity to welcome you back to W New Orleans - French Quarter for a flawless experience.Best Regards,Jessica Merchant,Director of Operations

10/10 Fantastiskt

H Sean

Bodde här 1 natt i mars 2023
Svar från Doug 28 mars 2023
Thank you for taking the time to provide us with your positive comments. We are delighted that you enjoyed your stay and hope to have the chance to be your host again the next time you are in New Orleans.

6/10 Okej

Shannon Wendy-Beth

Gillade: Personal och service
Bodde här 3 nätter i mars 2023

10/10 Fantastiskt

Natalie

Gillade: Renlighet, personal och service och boendets skick och faciliteter
My husband and I stayed at the W this past week and had a blast! We experienced Nola like no other, met incredible people, and ate delicious food. We’d highly recommend the W to anyone staying in the French Quarter because of its location, cleanliness and most of all hospitality! First is Chef Nick, he couldn’t be more of a kind human and amazing chef!! My husband loves cooking and is fascinated with anything involving food and restaurants and Chef Nick answered his questions with pleasure and even offered advice on what to do while making certain things. He’s not only very kind but the food was to die for!! And then there’s Bret the bartender who made our first impression of Nola memorable, almost every night we’d end the day with stories and laughs that we’ll never forget. Thank you W we will be back!! ❤️
Bodde här 7 nätter i mars 2023
Svar från Doug 28 mars 2023
Thank you for taking the time to provide us with your positive comments. We appreciate all of the detail you provided. We are delighted that you enjoyed your stay and have shared all of your comments with our staff. We look forward to being your host again and providing the same level of service the next time you are in New Orleans.

4/10 Dåligt

Hicham

Affärsresenär, Reste med familjen
Gillade: Personal och service
Gillade inte: Bekvämligheter
Disappointed by the amenities specifically the gym area (old broken equipments). Very friendly staff
Bodde här 2 nätter i mars 2023
Svar från Alex B 15 mars 2023
Hello Hicham,Thank you for taking the time to provide your honest feedback. We apologize for any inconvenience as well and we understand the disappointment with our FIT. I am pleased to say that we are currently scheduled for a renovation that will include the FIT in the scope. We appreciate the satisfaction with our staff and hope that when the hotel is brand new, by end of summer, that you can come join us for a completely different stay. Thank you for staying with us and have a great day.

10/10 Fantastiskt

Markeecha

Reste i grupp, Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i februari 2023
Svar från Doug 28 feb. 2023
Thank you for sending such a positive review. We will share with our staff how pleased you were with your stay. We hope we will be able to be your host again the next time you are in New Orleans.