Exteriör

Recensioner av Best Western Queens Gold Coast

2.5 out of 5
Best Western Queens Gold Coast
220-33 Northern Blvd, Bayside, NY

Recensioner

7,8

Bra

10 - Fantastiskt i betyg. 327 av 1000 recensioner" "
8 - Bra i betyg. 413 av 1000 recensioner" "
6 - Okej i betyg. 144 av 1000 recensioner" "
4 - Dåligt i betyg. 63 av 1000 recensioner" "
2 - Väldigt dåligt i betyg. 53 av 1000 recensioner" "

8,4/10

Renlighet

8,4/10

Personal och service

7,6/10

Bekvämligheter

7,8/10

Boendets skick och faciliteter

7,6/10

Hållbarhet

Recensioner

8/10 Bra

Johanna

Gillade: Renlighet, personal och service och rummets bekvämlighet
Väldigt dåligt utbud av frukost, inte en enda grönsak utan mest fett och socker som serveras på papperstallrik med plastbestick. Mycket hjälpvänlig personal i receptionen dock!
Svar från Cathy D. - General Manager 24 apr. 2018
Tack för din recension av Best Western Queens Gold Coast. Vi är glada att se att ni haft din övergripande vistelse. Vi beklagar att du var besviken i vårt frukostval. Vi har ett underbart utbud av traditionell amerikansk mässa för våra gäster att välja mellan. Vi brukar ha ägg, korv eller bacon och en hemstil potatis. Vi har också havremjöl och våfflor att välja mellan för våra varma val. Våra gäster kan också välja mellan flingor, bakverk eller yoghurt. Vi beklagar att du inte hittade något som passar dig. Vi är glada att höra att du har behandlats på den stellar kundtjänst som vi är kända för. Vår personal arbetar flitigt för att försäkra ethat varje gäst är bekväm och har allt de behöver för en minnesvärd vistelse. Vi är glada att du har behandlats på denna erfarenhet. Vi ser fram emot att välkomna dig tillbaka igen för möjligheten att tjäna vår femte stjärna. Tills dess.

6/10 Okej

Verifierad resenär

Gillade: Renlighet
1,5 timmar in till Manhattan
Långt ifrån en tunnelbanestation, fick ta en buss för att komma vidare.

10/10 Fantastiskt

Aggeliki

Bodde här 1 natt i mars 2024
Svar från GM_Best Western 29 apr. 2024
Thanks so much for rating us. If there are any details you’d like to share about what we are doing well, we’d love to learn more!

2/10 Väldigt dåligt

margaret

Gillade inte: Renlighet
It was hard getting a quiet room and then when they gave me a key for a quiet room the room did not have any heat.. although, no smoking ..you smell the smoke or weed.
Bodde här 1 natt i april 2024
Svar från GM_Best Western 18 apr. 2024
Hi Margaret, thank you for sharing your experience with us. We're truly sorry to hear about the issues you encountered during your stay. Providing a comfortable and relaxing environment for our guests is of utmost importance to us, and it's disappointing to learn that we fell short of your expectations. Your feedback is valuable to us, and we will address the concerns you've raised with our team to ensure that improvements are made moving forward. We appreciate your honesty and hope to have the opportunity to better serve you in the future.

2/10 Väldigt dåligt

Ah moy

Bodde här 3 nätter i mars 2024
Svar från GM_Best Western 29 apr. 2024
We are truly sorry to hear about your experience at our hotel. We appreciate your feedback, and hope that you will give us another chance to make it right for you. Please feel free to reach out with any details.

10/10 Fantastiskt

Charles

Reste med familjen
Gillade: Renlighet, personal och service och bekvämligheter
4/5
Bodde här 1 natt i mars 2024
Svar från GM_Best Western 3 apr. 2024
Hi Charles, thank you for taking the time to leave feedback. We appreciate your positive rating and are glad to hear that you had a good experience with us. If there is anything specific that stood out to you or if you have any suggestions on how we can improve, please feel free to let us know. We are always looking for ways to better serve our customers. Thank you again for your support, and we hope to see you again soon.

10/10 Fantastiskt

Minnie B

Affärsresenär, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The property was clean and the staff was courteous and helpful. Property was convenient to places I had to go.
Bodde här 2 nätter i mars 2024
Svar från GM_Best Western 3 apr. 2024
Hi Minnie, thank you for taking the time to leave such a positive review! We are thrilled to hear that you found our property clean and our staff courteous and helpful. We always strive to provide a convenient and comfortable experience for our guests, so we are delighted to know that we met your expectations. If you ever find yourself in the area again, we would love to welcome you back for another great stay. Thank you for choosing us!

8/10 Bra

Alaina, Diego Martin

Reste med sin partner
Gillade: Renlighet, personal och service och bekvämligheter
I liked that there was a bus stop right outside the hotel which takes you directly to the nearest subway station. It would take roughly half hour, however, we traded time for costs as the hotel was within our budget. The hotel also offered breakfast each morning and there are dairy free and gluten free options available on request. I like that there was a microwave and fridge in the room. On the downside, there are a few areas that can use a little work, but it didn't really affect our experience. The staff was also helpful. I would go back, especially because of the food options surrounding the hotel.
Bodde här 6 nätter i mars 2024
Svar från GM_Best Western 22 mars 2024
Hi Alaina, Thank you for taking the time to share your feedback on your recent stay with us. We're glad to hear that you found the location of our hotel convenient with the bus stop right outside and the breakfast options meeting your dietary needs. We appreciate your understanding that there are areas we can improve upon and we will definitely take your comments into consideration. It's great to know that our staff was helpful during your stay. We look forward to welcoming you back and providing an even better experience next time.

8/10 Bra

LaVerne

Bodde här 2 nätter i februari 2024
Svar från GM_Best Western 27 mars 2024
Really appreciate the rating. Care to share any details?

6/10 Okej

PADMINI

Reste med familjen
Clean, smell of weed in the elevator and hall way.
Bodde här 2 nätter i februari 2024
Svar från GM_Best Western 22 feb. 2024
Hi Padmini, thank you for taking the time to share your feedback with us. We appreciate your honesty and apologize for any inconvenience caused by the smell in the elevator and hallway. We strive to provide a comfortable and pleasant environment for all our guests, and we will address this issue promptly to ensure a better experience for everyone. If there is anything else we can do to improve your stay, please don't hesitate to let us know. Thank you for choosing to stay with us.

8/10 Bra

Jean

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was nice and convenient.
Bodde här 2 nätter i februari 2024
Svar från GM_Best Western 22 feb. 2024
Hi Jean, thank you for taking the time to leave a review. We're glad to hear that you found our service nice and convenient. Your feedback is important to us as we strive to provide the best experience for our customers. If there is anything specific that stood out to you or any suggestions you have for us to improve, please feel free to let us know. We appreciate your support and hope to have the opportunity to serve you again in the future.

8/10 Bra

Nancy, Queens

Gillade: Renlighet och boendets skick och faciliteter
Bodde här 1 natt i januari 2024
Svar från GM_Best Western 29 jan. 2024
Thank you for the great rating, Nancy. Is there anything you’d like to share that we can pass along to the team?

2/10 Väldigt dåligt

Tamara

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i januari 2024
Svar från GM_Best Western 29 jan. 2024
Thank you for taking the time to rate us, even if your experience wasn’t great. If you would like to share any information with us on how we can improve, we would love to hear from you.

10/10 Fantastiskt

Tyrell

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Accommodating my early arrival
I got there a little earlier than check in. Chris at the front desk helped me get my room fast.
Bodde här 1 natt i januari 2024
Svar från GM_Best Western 24 jan. 2024
Hi Tyrell, thank you so much for taking the time to leave us a review! We're thrilled to hear that Chris at the front desk provided you with excellent service and helped you get your room quickly. We strive to provide a seamless experience for our guests from check-in to check-out, and it's great to know we delivered. We appreciate your feedback and hope to welcome you back soon for another fantastic stay!

2/10 Väldigt dåligt

nassr

Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
Bodde här 1 natt i januari 2024
Svar från GM_Best Western 16 jan. 2024
Nassr, we are very sorry to see you had an unsatisfactory experience, but appreciate you taking the time to leave a review. If you’d like to share any details, please send us a message.

8/10 Bra

Sang Joon

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i januari 2024
Svar från GM_Best Western 16 jan. 2024
Thank you for the great rating. Care to share any details?

10/10 Fantastiskt

Thomas

Bodde här 1 natt i januari 2024
Svar från GM_Best Western 16 jan. 2024
Thomas, thanks for the rating. Is there anything you’d like to share that we can pass along to the team?

10/10 Fantastiskt

Guojun

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i januari 2024
Svar från GM_Best Western 9 jan. 2024
We’re thrilled to hear you had a positive experience. We’d love to know what made your experience great!

6/10 Okej

Michael

Reste med familjen
Gillade: Personal och service
Bodde här 1 natt i januari 2024
Svar från GM_Best Western 16 jan. 2024
Thomas, thanks for the rating. Is there anything you’d like to share that we can pass along to the team?

2/10 Väldigt dåligt

ivan

Bodde här 3 nätter i januari 2024
Svar från GM_Best Western 9 jan. 2024
Thanks for your feedback. We’re sorry we did not live up to expectations. Would you mind messaging us so that we can learn more about what we could be doing better?

10/10 Fantastiskt

Patrick

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 2 nätter i januari 2024
Svar från GM_Best Western 9 jan. 2024
Hi Patrick, thanks so much for rating us. Is there anything you’d like to share that we can pass along to the team?

8/10 Bra

Kineta

Bodde här 1 natt i januari 2024
Svar från GM_Best Western 9 jan. 2024
Really appreciate the rating, Kineta. We’d love to learn more about what we did to earn it!

10/10 Fantastiskt

Maxine Alethea

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Best Western Gold Coast Bayside is my favorite place to visit when I am in NY to visit with family and friends.
Bodde här 1 natt i januari 2024
Svar från GM_Best Western 9 jan. 2024
Hi Maxine, thank you so much for your kind review of Best Western Gold Coast Bayside! We are thrilled to hear that we are your favorite place to visit when you're in NY to spend time with loved ones. Your satisfaction is our top priority, and we are honored to know that we consistently meet your expectations. If there's anything we can do to make your future stays even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back on your next visit. Safe travels!

8/10 Bra

Jane

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Heating problem
The problem was that even though you sent a handyman to try and fix the heating problem we couldn't adjust the room temperature. We had to turn off the machine altogether and we ended up sweating it out the whole night.
Bodde här 1 natt i december 2023
Svar från GM_Best Western 9 jan. 2024
Hi Jane, Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced with the heating problem during your stay. We understand how uncomfortable it must have been to not be able to adjust the room temperature and have to turn off the machine. We will make sure to address this issue promptly to prevent any future occurrences. We appreciate your patience and understanding, and we hope to have the opportunity to welcome you back in the near future for a more comfortable stay.

8/10 Bra

Claudette

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Everything was fine.. i only had one problem... the curtains in the room are too thin... too much light came through... so i wasn't able to sleep well...
Bodde här 2 nätter i december 2023
Svar från GM_Best Western 9 jan. 2024
Hi Claudette, Thank you so much for taking the time to share your feedback with us. We truly appreciate your kind words and are glad to hear that everything else during your stay was fine. We apologize for any inconvenience caused by the thin curtains in your room. We understand how important it is to have a restful night's sleep and we will definitely take your comments into consideration for future improvements. Your satisfaction is a top priority for us, and we hope to have the opportunity to welcome you back in the future. Have a great day!

10/10 Fantastiskt

Silvia

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The receptionist was very friendly and made everything to make our stay very pleasant and enjoyable.
Bodde här 1 natt i december 2023
Svar från GM_Best Western 28 dec. 2023
Hi Silvia, thank you for taking the time to share your positive experience with us. We're thrilled to hear that our receptionist was able to provide a friendly and enjoyable stay for you. Delivering exceptional customer service is always a top priority for us, and we're glad to know that we met your expectations. If there's anything else we can do to further enhance your experience, please don't hesitate to let us know. We appreciate your feedback and hope to welcome you back soon.

4/10 Dåligt

Lilian

Bodde här 1 natt i december 2023
Svar från GM_Best Western 28 dec. 2023
Lilian, thank you for taking the time to rate us, even if your experience wasn’t great. Would you mind messaging us so that we can learn more about what we could be doing better?

4/10 Dåligt

KAREN

Bodde här 1 natt i december 2023
Svar från GM_Best Western 28 dec. 2023
Karen, we appreciate the feedback and are sorry your experience was less than satisfactory. We’d love to learn more so we can improve.

8/10 Bra

Thomas

Parking
Bodde här 1 natt i december 2023
Svar från GM_Best Western 28 dec. 2023
Hi Thomas, Thank you for taking the time to share your feedback about our parking situation. We apologize for any inconvenience this may have caused during your visit. We understand that parking can sometimes be a challenge, especially during peak times. We appreciate your understanding and patience. Rest assured, we are constantly looking for ways to improve our parking facilities to better accommodate our valued customers like yourself. Your feedback is valuable to us, and we will take it into consideration as we continue to make enhancements to our overall experience. Thank you again for your review, and we hope to provide you with a more seamless experience in the future.

2/10 Väldigt dåligt

Parmdip

Bodde här 5 nätter i december 2023
Svar från GM_Best Western 10 feb. 2024
We appreciate the feedback and are sorry your experience was less than satisfactory. We’d love to learn more so we can improve.

10/10 Fantastiskt

anieka

Svar från GM_Best Western 10 feb. 2024
Thanks so much for rating us. We’d love to know what made your experience great!

10/10 Fantastiskt

David and Debbie

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Simple and clean. Nice breakfast in a nice room and staff was friendly. I’ve stayed there many times and am always satisfied.
Bodde här 2 nätter i december 2023
Svar från GM_Best Western 28 dec. 2023
Hi David and Debbie,Thank you for taking the time to share your positive experience with us! We're thrilled to hear that you found our hotel to be simple, clean, and enjoyed our nice breakfast and friendly staff. It's wonderful to know that you have chosen to stay with us on multiple occasions and that we have consistently met your expectations. Your satisfaction is our top priority, and we appreciate your continued loyalty. We look forward to welcoming you back during your next visit!

6/10 Okej

Thais

Reste med sin partner
Gillade: Personal och service
Gillade inte: Renlighet
El desayuno no es variado, y la limpieza de la habitacion no es frecuente, de 4 dias intalados solo nos limpiaron 1,
Bodde här 4 nätter i november 2023

4/10 Dåligt

Floriana

Reste med familj och småbarn
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Gillade inte: Personal och service
Breakfast lady was walking around cursing and talking to herself while cleaning the tables. She was in rage , not nice manner or kindness in her action. My kids were around thanking her but she was giving them dirty looks at all the time
Bodde här 5 nätter i november 2023
Svar från GM_Best Western 5 dec. 2023
Hello Floriana, we are truly sorry to hear you had this experience. This is not appropriate behavior coming from our staff and isn't the level of service we strive for. We will be working with our team to ensure it does not happen again. We hope you return with an open mind so we may provide you with a much better experience. Thank you again for your feedback, have a nice day.

4/10 Dåligt

jeanluc

Bodde här 2 nätter i november 2023
Svar från GM_Best Western 28 dec. 2023
Jeanluc, thank you for taking the time to rate us, even if your experience wasn’t great. We’d love to learn more so we can improve.

10/10 Fantastiskt

Brian P.

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Good Stay. Quality room and amenities. On site breakfast was plentiful. A real Plus. Attentive staff. Self parking.
Bodde här 1 natt i november 2023
Svar från GM_Best Western 13 nov. 2023
Hello Brian! Thank you sincerely for your rating and review! We appreciate your compliments on our rooms, amenities, breakfast, staff, and parking greatly! We hope you return soon so we may provide you with another great experience. Have an amazing day!

10/10 Fantastiskt

Cheonsoo

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i november 2023
Svar från GM_Best Western 13 nov. 2023
Hello Cheonsoo, thank you for your rating! We would love to hear more about your experience!

4/10 Dåligt

Pablo

Bodde här 3 nätter i oktober 2023
Svar från GM_Best Western 1 dec. 2023
Thanks for your feedback. We’re sorry we did not live up to expectations. If you would like to share any information with us on how we can improve, we would love to hear from you.

8/10 Bra

ebrima

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Is very good l like coffee
Bodde här 4 nätter i oktober 2023
Svar från GM_Best Western 13 nov. 2023
Hello Ebrima! Thanks for the review and rating, we are glad you enjoyed your stay, as well as the coffee! Have an amazing day!

10/10 Fantastiskt

Rick, Reston

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Overall good property and great staff. Breakfast was excellent also and I will stay at this property again.
Bodde här 2 nätter i oktober 2023
Svar från GM_Best Western 13 nov. 2023
Hello Rick! Thank you so much for your review and rating, it is greatly appreciated! We are thrilled you enjoyed the breakfast. Thank you for the compliments on our staff! Please return soon and have an amazing day!

2/10 Väldigt dåligt

Rajesh, Bangalore

Affärsresenär, Reste med sin partner
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Not worth the one night charge I paid. It is a rundown property
Bodde här 1 natt i oktober 2023
Svar från GM_Best Western 13 nov. 2023
Hello Rajesh, we are very sorry to hear this was your experience with us. We take pride in the quality of our property and the experience we provide. We are truly sorry your experience did not meet these standards, and hope you stay with us again soon so we may provide you with a much better experience. Have a nice day.

4/10 Dåligt

David

Gillade: Renlighet
Gillade inte: Personal och service
This place is a bit older. I liked everything about the place. Parking and cleanliness were on point. When checking in, the woman had a disgusting attitude for no reason. Everything else was fine.
Bodde här 1 natt i oktober 2023
Svar från GM_Best Western 29 okt. 2023
Hello David, we are sorry to hear your experience fell short of what we would have liked to provide you. Thank you for the kind words about our cleanliness, parking, and other things. We will make sure to address any issues you encountered with our staff, thank you for bringing this to our attention. Have a nice day, we hope you return soon!

8/10 Bra

Christine

Bodde här 3 nätter i oktober 2023
Svar från GM_Best Western 13 nov. 2023
Hello Christine! Thank you for your rating, we would love to hear more about your experience!

4/10 Dåligt

Johnathan

Affärsresenär
Gillade inte: Personal och service och bekvämligheter
The room was very small. The air conditioner did not work. There was poor parking. The breakfast was opened late every day I was there. I will not stay there again
Bodde här 4 nätter i oktober 2023
Svar från GM_Best Western 22 okt. 2023
Hi Johnathan, Thank you for taking the time to share your feedback with us. We apologize for any inconvenience you experienced during your stay. We appreciate your comments regarding the size of the room and the air conditioner, and we will make sure to address these issues with our team. Regarding parking and breakfast, we understand your frustration and will take this into consideration for future improvements. We hope you'll reconsider and give us another chance in the future.

6/10 Okej

Corey

Bodde här 1 natt i oktober 2023
Svar från GM_Best Western 13 nov. 2023
Hi Corey! Thank you for taking the time to rate us. We would love to hear any details about your experience you'd like to share. Have a nice day!

6/10 Okej

Shakeyla

It was okay.
Bodde här 2 nätter i oktober 2023
Svar från GM_Best Western 15 okt. 2023
Hi Shakeyla, thank you for your feedback. We appreciate your honest review and will take your comments into consideration as we continue to improve our services. If you have any specific suggestions or concerns, please feel free to reach out.

10/10 Fantastiskt

Natalie

Bodde här 1 natt i oktober 2023
Svar från GM_Best Western 15 okt. 2023
Natalie, thanks for the rating. Is there anything you’d like to share that we can pass along to the team?

8/10 Bra

March

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i oktober 2023
Svar från GM_Best Western 9 okt. 2023
March, Thank you so much for the review, we are so glad you had a nice time! We hope you stay with us again!

6/10 Okej

Riccardo Andrea

Bodde här 2 nätter i oktober 2023
Svar från GM_Best Western 9 okt. 2023
Riccardo, I'm sorry you did not enjoy your stay with us. Is there anything you’d like to share that we can pass along to the team?

8/10 Bra

Charlene

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 4 nätter i september 2023
Svar från GM_Best Western 9 okt. 2023
Charlene, Thank you so much for the review, we are so glad you had a nice time! We hope you stay with us again!