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Recensioner av Comfort Inn Manhattan - Midtown West

2.5 out of 5
Comfort Inn Manhattan - Midtown West
548 W 48th Street, New York, NY

Recensioner

7,4

Bra

10 - Fantastiskt i betyg. 328 av 1087 recensioner" "
8 - Bra i betyg. 348 av 1087 recensioner" "
6 - Okej i betyg. 201 av 1087 recensioner" "
4 - Dåligt i betyg. 97 av 1087 recensioner" "
2 - Väldigt dåligt i betyg. 113 av 1087 recensioner" "

7,8/10

Renlighet

7,8/10

Personal och service

7,0/10

Bekvämligheter

7,2/10

Boendets skick och faciliteter

7,2/10

Hållbarhet

Recensioner

4/10 Dåligt

Andreas

Gillade inte: Personal och service och boendets skick och faciliteter
Bodde här 4 nätter i februari 2024
Svar från Fatima 9 mars 2024
Thank you for your feedback it's very important to us, we apologize we did not meet your expectations.

2/10 Väldigt dåligt

Oscar

Reste med familjen
Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Terrible comfort
Not as fresh as the pictures and every room is very tiny compare to what the pictures show. If your not at the breakfast as soon as it opens you won't get any food as it will run out 30-40min after opening. Seating at breakfast is limited to 5 tables the rest will have to find a seat in the looby shairs or at the hotel room.
Bodde här 3 nätter i juli 2023
Svar från Marcos 5 aug. 2023
Thank you for staying with us. We are sorry for your stay. We will be addressing your concerns.

4/10 Dåligt

Anders

Bodde här 7 nätter i juni 2023
Svar från Front Desk 20 juni 2023
Thank you for your feedback it's very important to us, we appreciate your time

8/10 Bra

Stefan

Bodde här 4 nätter i april 2023
Svar från Fatima 19 apr. 2023
Thank you for your feedback is very important to us

8/10 Bra

Anna-Lena

Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
Små rum
Små rum ingenstans att hänga upp kläder. Det var bara sängar och en smal hylla. Hade bokat för tre vuxna så det var inte ok.
Bodde här 6 nätter i november 2022
Svar från Front Desk 23 nov. 2022
Thanks for staying with us. We appreciate your feedback!

6/10 Okej

Verifierad resenär

Affärsresenär
Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter och rummets bekvämlighet
Good location, but has nothing to do with comfort
Bad heating system and very poorly isolated rooms. You can hear everything from the hallway and other rooms.
Bodde här 6 nätter i november 2022
Svar från Front Desk 14 nov. 2022
Thanks for staying with us. We appreciate your feedback!

6/10 Okej

Torbjörn

Reste med familjen
Ett ok hotell .
Ett ok hotell som inte erbjuder nåt extra. Väldigt små rum. Enda anledningen att välja detta hotell är om priset är förmånligt .
Bodde här 7 nätter i oktober 2022
Svar från General Manager 24 okt. 2022
Thank you for your feedback. We will be addressing your concerns

10/10 Fantastiskt

Karla

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Good location
Bodde här 1 natt i april 2024
Svar från Fatima 2 maj 2024
Thank you for your feedback it's very important to us, we appreciate your time.

8/10 Bra

SABRINA

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Matelas très confortables ; hôtel propre ; espace du petit déjeuner un peu "juste" pour s'asseoir et se restaurer même si les produits proposés sont variés et adaptés.
Bodde här 7 nätter i april 2024
Svar från Fatima 2 maj 2024
Thank you for your feedback it's very important to us, we appreciate your time.

4/10 Dåligt

Kevin

Gillade inte: Personal och service och boendets skick och faciliteter
Basic rooms but poor servicing of the rooms and very limited breakfast and seating
Bodde här 5 nätter i april 2024
Svar från Fatima 30 apr. 2024
We apologize that we did not meet your expectations.

2/10 Väldigt dåligt

Siddhartha

Gillade: Renlighet och personal och service
Gillade inte: Boendets skick och faciliteter
Bodde här 3 nätter i april 2024
Svar från Fatima 30 apr. 2024
We apologize that we did not meet your expectations.

8/10 Bra

Ariana

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Brindan un servicio agradable. El lugar tiene buen aspecto. La experiencia en general fue muy buena.
Bodde här 3 nätter i april 2024
Svar från Fatima 24 apr. 2024
Thank you for your feedback it's very important to us, we appreciate your time.

10/10 Fantastiskt

Zarideth

Gillade: Renlighet
N/A
Bodde här 3 nätter i april 2024
Svar från Fatima 24 apr. 2024
Thank you for your feedback it's very important to us, we appreciate your time.

8/10 Bra

Carine

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 4 nätter i april 2024
Svar från Fatima 24 apr. 2024
Thank you for your feedback it's very important to us, we appreciate your time.

8/10 Bra

Tedi Lindsay

Reste i grupp, Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The hotel is situated in a convenient location for shopping and socializing.
Bodde här 3 nätter i april 2024
Svar från Fatima 23 apr. 2024
Thank you for your feedback it's very important to us, we appreciate your time.

10/10 Fantastiskt

Laurent

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great Place to stay in Hell's Kitchen. Good value for Money!
Bodde här 3 nätter i april 2024
Svar från Fatima 23 apr. 2024
Thank you for your feedback it's very important to us, we appreciate your time.

8/10 Bra

Cristina

Reste med sin partner
Gillade: Renlighet och personal och service
Like - easy access Public transportation and basic breakfast Dislike need minor repair
Bodde här 4 nätter i april 2024
Svar från Fatima 23 apr. 2024
Thank you for your feedback it's very important to us, we appreciate your time.

10/10 Fantastiskt

Alison

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This property was so clean and in walking distance to Times Square. The complimentary breakfast was amazing. The rooms are small, but clean and perfect for what we needed! Will definitely be staying here again!
Bodde här 3 nätter i april 2024
Svar från Fatima 23 apr. 2024
Thank you for your feedback it's very important to us, we appreciate your time.

8/10 Bra

Stephen

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff was great! The place is clean and safe. The heating/cooling unit is a little noisy; fortunately I sleep through most everything. While watching the television, though, I would have to increase the volume everytime the heater turned on. Didn't spend a lot of time in the room, so it wasn't a major issue.
Bodde här 2 nätter i april 2024
Svar från Fatima 23 apr. 2024
Thank you for your feedback it's very important to us, we appreciate your time.

6/10 Okej

STEPHANE

Reste med familjen
Gillade: Renlighet och personal och service
Bien placé et personnel sympa
Bodde här 5 nätter i april 2024
Svar från Fatima 23 apr. 2024
Thank you for your feedback it's very important to us, we appreciate your time.

8/10 Bra

thierry, fonsorbes

Reste med sin partner
Gillade: Renlighet
Tres bien placé et propre. Seul le petit dejeuner laisse a désirer. Choix limité et quantité a revoir pour le nombres de personnes.
Bodde här 8 nätter i april 2024
Svar från Fatima 23 apr. 2024
Thank you for your feedback it's very important to us, we appreciate your time.

6/10 Okej

Kim

Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Great being so near to NCL cruise terminal.
Bodde här 1 natt i april 2024
Svar från Fatima 20 apr. 2024
Thank you for the feedback it's very important to us, and we appreciate your time.

10/10 Fantastiskt

Matthew, Sykesville

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i april 2024
Svar från Fatima 20 apr. 2024
Thank you for the feedback it's very important to us, and we appreciate your time.

8/10 Bra

Sherica

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice and clean but rooms are super small.
Bodde här 3 nätter i januari 2024
Svar från Fatima 19 apr. 2024
Thank you for your feedback it's very important to us, we appreciate your time.

10/10 Fantastiskt

Benjamin

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Svar från Fatima 20 apr. 2024
Thank you for the feedback it's very important to us, and we appreciate your time.

10/10 Fantastiskt

tracy

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i april 2024
Svar från Fatima 17 apr. 2024
Thank you for your feedback it's very important to us,we appreciate your time.

2/10 Väldigt dåligt

Christopher

Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Will not stay here again
Bodde här 1 natt i april 2024
Svar från Fatima 16 apr. 2024
Thank you for your feedback, we apologize that we did not meet your expectations.

10/10 Fantastiskt

Julie

Reste med familjen
Gillade: Renlighet
Comfort staff were helpful and pleasant.
Bodde här 1 natt i april 2024
Svar från Fatima 16 apr. 2024
Thank you for your feedback it's very important to us, we appreciate your time.

10/10 Fantastiskt

Layla

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i mars 2024
Svar från Fatima 16 apr. 2024
Thank you for your feedback it's very important to us, we appreciate your time.

8/10 Bra

Galina

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Clean and comfortable.
Bodde här 2 nätter i april 2024
Svar från Fatima 16 apr. 2024
Thank you for your feedback it's very important to us, we appreciate your time.

8/10 Bra

Ana Francisca

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i april 2024
Svar från Fatima 16 apr. 2024
Thank you for your feedback it's very important to us, we appreciate your time.

4/10 Dåligt

andy

Reste med familjen
Gillade inte: Bekvämligheter och boendets skick och faciliteter
The hotel uses polyester bedding. It created a problem with static when we were in the bed. This felt very uncomfortable. We reported the issue with the person on charge, and she merely told us to wash our hands. The static issue aside, the hotel is in a great location to see New York. It felt safe outside, too. The cleaning staff were amazing. Breakfast was weird, if you like powdered eggs and bread then you'll love it here. There is a Jesus loves you sign clearly visible from the eighth floor window, but it rained a lot when we were there, so I'm not sure he did. Central Park is easily accessible from the hotel, as is Broadway. The hotel is next to the Holiday Inn. But there's probably little to choose between them. I would definitely recommend the Comfort Inn. Apart from being electrocuted each night, I thoroughly enjoyed my stay.
Bodde här 6 nätter i mars 2024
Svar från Fatima 16 apr. 2024
Thank you for your feedback it's very important to us, we apologize that we did not meet your expectations, and we will address your concern.

10/10 Fantastiskt

Amy

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff made the difference! This was a nice standard unpretentious hotel. But the staff!! Every person i came in contact with gave a smile and warm welcome and even some good laughs. I dont worry about much when i just need a place to crash out, but the staff made the stay even more enjoyable.
Bodde här 3 nätter i april 2024
Svar från Fatima 16 apr. 2024
Thank you for your feedback it's very important to us, we appreciate your time.

6/10 Okej

Alex

Gillade: Personal och service
Gillade inte: Renlighet
The staff was super nice so it sucks that the hotel was not that nice, the room is fine just we found an m&m on the floor in our room, we didn’t eat or buy any… the shower was full of mold and I found a bug in the bathroom it grossed me out.
Bodde här 2 nätter i april 2024
Svar från Fatima 12 apr. 2024
Thank you for your feedback we apologize that we did not meet your expectations, and we will address your concern with the housekeeping department.

10/10 Fantastiskt

sergey

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Rooms and corridors and everything is clean. I don’t know what to write more. For these money it is ok.
Bodde här 2 nätter i april 2024
Svar från Fatima 12 apr. 2024
Thank you for your feedback it's very important to us, we appreciate your time.

8/10 Bra

Anthony

Affärsresenär
Gillade: Renlighet, personal och service och boendets skick och faciliteter
I was genuinely surprised on how much I enjoyed my stay. The room was clean for my standards; kind of reminds me of the rooms at a lot of Fairfield Marriott hotels — a bit old school, early 2000s vibe. That kind of thing. Heck yeah I’d stay again. But it is a little out of the way to public transport. Also, be sure to get the free breakfast early. I noticed they run out around 9am most days. If you don’t mind that, you can’t beat the price for the quality and location.
Bodde här 3 nätter i april 2024
Svar från Fatima 11 apr. 2024
Thank you for your feedback it's very important to us, we appreciate your time.

10/10 Fantastiskt

Si

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Hotel staff were excellent. Breakfast was also excellent. No complaints, a very pleasant stay.
Bodde här 3 nätter i april 2024
Svar från Fatima 11 apr. 2024
Thank you for your feedback it's very important to us, we appreciate your time.

10/10 Fantastiskt

Zachery

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
If you’re looking for a budget option within Manhattan that’s not too far from Times Square, this is great. Beds are comfy enough, safe area - definitely just meant for a place to stay when you’re not planning at being at the hotel much.
Bodde här 4 nätter i april 2024
Svar från Fatima 11 apr. 2024
Thank you for your feedback it's very important to us, we appreciate your time.

8/10 Bra

Erin

Bodde här 3 nätter i mars 2024
Svar från Fatima 30 apr. 2024
Thank you for your feedback it's very important to us, we appreciate your time.

6/10 Okej

Lori

Reste i grupp
Gillade: Personal och service
Gillade inte: Bekvämligheter
Staff was friendly but room attendants left something to be desired. Linens were stained when they remembered to leave any or were tattered. Room was barely cleaned. Breakfast was enough to fill a hole but they were very slow to replenish anything. Beds were not comfortable at all.
Bodde här 4 nätter i april 2024
Svar från Fatima 9 apr. 2024
Thank you for your feedback it's very important to us, we apologize that we did not meet your expectations

6/10 Okej

Paul

Reste i grupp, Reste med sin partner
Gillade inte: Boendets skick och faciliteter
Property was dated. Housekeeping was not very good. Bathroom fixtures were broken.
Bodde här 4 nätter i april 2024
Svar från Fatima 9 apr. 2024
Thank you for your feedback it's very important to us, we appreciate your time.

8/10 Bra

Tammy

Gillade: Personal och service och boendets skick och faciliteter
Bodde här 3 nätter i april 2024
Svar från Fatima 11 apr. 2024
Thank you for your feedback it's very important to us, we appreciate your time.

10/10 Fantastiskt

Viktoriia

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Clean and nice, breakfast available👍
Bodde här 3 nätter i april 2024
Svar från Fatima 9 apr. 2024
Thank you for your feedback it's very important to us, we appreciate your time.

8/10 Bra

Sylvain

Reste med familjen
Gillade: Renlighet och personal och service
Très proche du port idéal pour les croisiéristes
Bodde här 1 natt i april 2024
Svar från Fatima 9 apr. 2024
Merci pour votre retour, c'est très important pour nous, nous apprécions votre temps.

4/10 Dåligt

Austin

Reste i grupp
Gillade inte: Boendets skick och faciliteter
If you are looking for a cheap, safe place to rest your head this is the place. If you are looking for anything else, perhaps look elsewhere. The property has definitely seen some wear and tear. Our wall paper was coming off and the bathroom walls had black spots all over it. We stayed in a double room, which should never have been one. The hotel shoved 2 double bed into a room that would’ve been tight for just a king. There wasn’t even a chair to sit on, but they did manage to fit a fridge and microwave. There were only 5 clothing hangers attached to the tv console—no closet, wardrobe, or dresser. Becasue of the lack of a closet and dresser, we had to live out of our suitcases for a week; which made a cramped room even more so. I would not recommend leaving your luggage at the hotel either. We left out around 11 and came back around 5 to finally check in. They had us put our luggage in a hotel room, no dedicated luggage room, right off the lobby and then moved it while we were gone to just be in the middle of the lobby in the breakfast area. It did not sit well with me that they just moved our luggage. If you need to be close to Times Square, do yourself a favor and just spend a little more money for properties that are in better condition and much closer to the action.
Bodde här 4 nätter i april 2024
Svar från Fatima 9 apr. 2024
Thank you for your feedback, we apologize we did not meet your expectations.

10/10 Fantastiskt

Teresa

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Checking in was a breeze
Bodde här 1 natt i april 2024
Svar från Fatima 9 apr. 2024
Thank you for your feedback it's very important to us, we appreciate your time.

10/10 Fantastiskt

Sai

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Clean good staff
Bodde här 1 natt i april 2024
Svar från Fatima 9 apr. 2024
Thank you for your feedback it's very important to us, we appreciate your time

8/10 Bra

Jolanthe van der

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Overall good accommodation, 15-20 minutes walking from Times Square with buses nearby. Very friendly staff, simple but tasty breakfast with frequent refills. WiFi in room very poor, in lobby good. Free luggage storage.
Bodde här 5 nätter i mars 2024
Svar från Fatima 9 apr. 2024
Thank you for your feedback it's very important to us, we appreciate your time.

10/10 Fantastiskt

donna

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Was very clean, rooms serviced daily. Good breakfast with plenty choice
Bodde här 4 nätter i mars 2024
Svar från Fatima 6 apr. 2024
Thank you for your feedback it's very important to us, we appreciate your time.

10/10 Fantastiskt

Dale

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Reasonably priced, very clean. Easy to drive to, can park and unload luggage in front of hotel, and parking close by considering its manhattan.
Bodde här 1 natt i april 2024
Svar från Fatima 6 apr. 2024
Thank you for your feedback it's very important to us, we appreciate your time.