Lobby

Recensioner av Conrad New York Midtown

5 out of 5
Conrad New York Midtown
151 W 54th St, New York, NY

Recensioner

8,6

Fantastiskt

10 - Fantastiskt i betyg. 551 av 1001 recensioner" "
8 - Bra i betyg. 267 av 1001 recensioner" "
6 - Okej i betyg. 107 av 1001 recensioner" "
4 - Dåligt i betyg. 40 av 1001 recensioner" "
2 - Väldigt dåligt i betyg. 36 av 1001 recensioner" "

9,0/10

Renlighet

8,6/10

Personal och service

8,6/10

Bekvämligheter

8,4/10

Boendets skick och faciliteter

9,0/10

Hållbarhet

Recensioner

8/10 Bra

Eva

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Prisvärt!
Rymligt, ljust rum med mycket bra läge. Prisvärt!
Bodde här 1 natt i augusti 2018

10/10 Fantastiskt

Mathias

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet

6/10 Okej

yariv

Reste med sin partner
The lobby is very small, the condition of the property is poor. We had to move a room because of window not closing- noise. I would expect more from the Conrad brand
Bodde här 4 nätter i april 2024
Svar från Hilton team 28 apr. 2024
Dear Yariv,Thank you for telling us about your experience at the Conrad New York Midtown. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Conrad, we strive to provide a superior service experience for every customer; therefore, your feedback is essential to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrences.We appreciate your sharing your concerns, and we hope you will allow us to serve you in the near future better.Conrad team

10/10 Fantastiskt

Lauren

Affärsresenär
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great stay, beautiful hotel
Bodde här 1 natt i april 2024
Svar från General Manager 19 apr. 2024
Dear Lauren,Thank you for your compliments on our beautiful property. We are glad you enjoyed your visit, and we look forward to providing you with another five-star stay at Conrad New York Midtown.Jimmy SarfrazGeneral Manager

10/10 Fantastiskt

Amit

Gillade: Renlighet, personal och service och boendets skick och faciliteter
friendly staff
Bodde här 2 nätter i april 2024
Svar från General Manager 16 apr. 2024
Dear Amit,Thank you for taking the time to leave a review. We will pass your compliments on to the team and hope you will visit us again soon for another five-star experience. Jimmy SarfrazGeneral Manager

6/10 Okej

Michael

Gillade: Renlighet och boendets skick och faciliteter
Bodde här 2 nätter i april 2024
Svar från Mikhail Korolko 21 apr. 2024
Dear Michael,Thank you for sharing your feedback concerning your stay at the Conrad New York Midtown. Excellent service is what we strive to be known for; therefore, your feedback is essential as it enables us to continually improve our service and provide a memorable experience to our valued guests.I noticed that you rated our “service” experience low. I would greatly appreciate it if you would be willing to provide further information about any problem you may have encountered, as this will help me better understand what happened to anticipate any future occurrence.Our relationship with our guests is of paramount importance. We hope you will allow us to serve you better soon.Sincerely,Mikhail KorolkoFront Office Manager - TaskforceConrad New York Midtown

10/10 Fantastiskt

Francois

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Très bel hôtel, bien positionné dans midtown pour visiter New York.
Bodde här 4 nätter i mars 2024
Svar från General Manager 10 apr. 2024
Cher françois,Merci d'avoir évalué votre récente expérience cinq étoiles ! Nous sommes ravis que vous ayez apprécié votre séjour. L'emplacement est l'un des aspects les plus importants d'un voyage, il est donc merveilleux de savoir que le nôtre a été le point culminant de votre visite. Ce fut un plaisir de vous accueillir ici et nous espérons que vous reviendrez bientôt.Jimmy SarfrazDirecteur général

10/10 Fantastiskt

Brooklynn

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very nice
Bodde här 2 nätter i april 2024
Svar från General Manager 8 apr. 2024
Dear Brooklynn,Thank you for visiting Conrad New York Midtown and for your five-star review. We are pleased you enjoyed your recent stay with us, and it would be our pleasure to welcome you back anytime.Jimmy SarfrazGeneral Manager

8/10 Bra

YOUJIN

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The hotel is close to Central Park, MoMA, Times square, etc. The hotel room was quiet enough despite its location and the view from my 47th floor was great. My room was not very clean on the first day as the hotel rooms were all sold out but housekeeping service from the second day was impeccable. The shower booth was spacious and the water was soft and warm without any sudden temperature change. The best part of this hotel is the two queen size beds in a bedroom -a rare choice in Manhattan!
Bodde här 3 nätter i mars 2024
Svar från General Manager 8 apr. 2024
Dear Youjin,Thank you for choosing to stay with us at Conrad New York Midtown. We are thrilled to read our convenient location, and comfortable accommodations were among the highlights of your trip. However, we offer our sincere apologies if your room was anything short of immaculate upon arrival. Your comments will be relayed to our team to ensure we are meeting our high standards of guest hospitality. Nevertheless, we are glad this was corrected and did not detract too much from your overall experience. The pleasure was all ours, and we hope to welcome you back in the future for another fantastic stay.Jimmy SarfrazGeneral Manager

10/10 Fantastiskt

Orly

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Perfect in every way. Best location, service, and everything in between
Bodde här 4 nätter i mars 2024
Svar från General Manager 4 apr. 2024
Thank you for visiting Conrad New York Midtown and for your five-star review. We appreciate your kind words highlighting our impeccable service and ideal location. Having you as a loyal patron is an honor, and we look forward to your next visit.Jimmy SarfrazGeneral Manager

10/10 Fantastiskt

danielle

Reste med familj och småbarn
Perfect hotel stay for a small family. The living room worked out well with young kids. Great central location where we were able to walk to everything. Also quick valet service where as other hotels we have stayed at can take 45 min to retrieve your vehicle. We never waited more then 10 minutes to get ours. We visit NYC multiple times a year and will stay here again in the future.
Bodde här 3 nätter i mars 2024
Svar från General Manager 4 apr. 2024
Dear Danielle,From our prime location to our attentive valet service, we are thrilled to know that you enjoyed everything about your time with us! Thank you so much for the five-star rating, and we hope you will join us again at Conrad New York Midtown soon for another unforgettable stay. Jimmy SarfrazGeneral Manager

8/10 Bra

Denise

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i mars 2024
Svar från Mikhail Korolko 21 apr. 2024
Dear Denice,Thank you for the great review of our hotel! We are glad you enjoyed your stay and hope to see you again soon.Sincerely,Mikhail KorolkoFront Office Manager - Taskforce

10/10 Fantastiskt

Chunsong, Summit

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Location, location, that’s location. Close to everything, shopping, dining, theaters, museums, especially Central Park!
Bodde här 1 natt i mars 2024
Svar från General Manager 4 apr. 2024
Dear Chunsong,Thank you for highlighting our prime location. We are delighted to hear that our proximity to attractions such as theaters, museums, and Central Park contributed to your stay. It is fantastic that you were able to take advantage of all the nearby attractions. We look forward to welcoming you back to Conrad New York Midtown for another five-star visit!Jimmy SarfrazGeneral Manager

10/10 Fantastiskt

Kasey

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Always great service , helpful dedicated employees!
Bodde här 2 nätter i mars 2024
Svar från General Manager 29 mars 2024
Dear Kasey,Thank you for taking the time to share your feedback on your recent five-star experience at Conrad New York Midtown. We are delighted to hear of your satisfaction with our high standard of service and will share your kind words with our team. It would be a pleasure to welcome you back in the near future!Jimmy SarfrazGeneral Manager

10/10 Fantastiskt

Diane

Bodde här 4 nätter i mars 2024
Svar från Mikhail Korolko 21 apr. 2024
Dear Diane,Thank you for the great review of our hotel! We are glad you enjoyed your stay and hope to see you again soon.Sincerely,Mikhail KorolkoFront Office Manager - Taskforce

8/10 Bra

Melissa

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great location. Easy subway access. King bed comfortable. Sofa bed not so much and mattress was stained. Staff very helpful
Bodde här 2 nätter i mars 2024
Svar från General Manager 13 mars 2024
Dear Melissa,It is always a pleasure to hear from our guests, so thank you for taking the time to leave a review. We are glad that our location served you well and that you appreciated our comfortable accommodations. Our team will be delighted that you highlighted their helpful service. Your feedback is important to us, and we will be sure to address it with our team members. Overall, we trust that you had a great stay, and we look forward to welcoming you back for a stay worthy of a five-star rating. Jimmy SarfrazGeneral Manager

10/10 Fantastiskt

min, brookville

Bodde här 4 nätter i februari 2024
Svar från Mikhail Korolko 21 apr. 2024
Dear Min,Thank you for the great review of our hotel! We are glad you enjoyed your stay and hope to see you again soon.Sincerely,Mikhail KorolkoFront Office Manager - Taskforce

10/10 Fantastiskt

William

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i februari 2024
Svar från Mikhail Korolko 21 apr. 2024
Dear William,Thank you for the great review of our hotel! We are glad you enjoyed your stay and hope to see you again soon.Sincerely,Mikhail KorolkoFront Office Manager - Taskforce

8/10 Bra

Arthur, Spring Lake

Reste med familj och småbarn
Check in was clumsy and they did not have the crib ready for us like I had asked. They also gave us a room with a queen bed when I booked a king. Would stay again as the hotel is nice and location good, but details like this are what differentiate 4 star from 5 star. Service and attention to detail is much better at the St. Regis.
Bodde här 1 natt i februari 2024
Svar från General Manager 25 feb. 2024
Dear Arthur,Thank you for taking a moment to leave a review. It was a pleasure having you as our guest recently, and we are delighted our excellent location was a highlight of your visit. However, our goal is to deliver a five-star stay, so we apologize for falling short. Your feedback will be shared with our team to ensure our high standards of hospitality are being met. Additionally, we want you to know that when booking through a third-party site, room assignments and requests are subject to change based on availability. We hope to welcome you back in the future for a seamless visit worthy of a perfect rating. Jimmy SarfrazGeneral Manager

10/10 Fantastiskt

Amna

Bodde här 2 nätter i februari 2024
Svar från Mikhail Korolko 21 apr. 2024
Dear Amna,Thank you for the great review of our hotel! We are glad you enjoyed your stay and hope to see you again soon.Sincerely,Mikhail KorolkoFront Office Manager - Taskforce

6/10 Okej

Brandi

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 5 nätter i december 2023

8/10 Bra

catharine

Gillade: Renlighet och personal och service
Definitely not a 5 Star hotel. Nice big bathroom though.
Bodde här 1 natt i februari 2024
Svar från General Manager 6 feb. 2024
Dear Catharine,Thank you for choosing Conrad New York Midtown. We are delighted to hear that you enjoyed the spaciousness of your bathroom. The comments you have shared with us are valued, and we will continue to work towards providing our guests with a five-star experience. It was a pleasure to have you stay with us, and we hope to have the opportunity to serve you even better in the future.Jimmy SarfrazGeneral Manager

10/10 Fantastiskt

Walter

Bodde här 2 nätter i januari 2024
Svar från Mikhail Korolko 21 apr. 2024
Dear Walter,Thank you for the great review of our hotel! We are glad you enjoyed your stay and hope to see you again soon.Sincerely,Mikhail KorolkoFront Office Manager - Taskforce

10/10 Fantastiskt

Robert

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i januari 2024

10/10 Fantastiskt

Timothy John

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I loved this property and location. Close to subways, shows, central location. We did get a complimentary upgrade to a higher floor. I did ask for a early check in and had to pay $200 for that , I wasn’t told that my Credit Card would be charged 2 times . They said the extra $200 charge would drop off. We. Check in on Thursday and still was on hold on Monday. No big deal, just would have been nice to know in advance. The only downfall for me was the cost of in hotel dining was extremely expensive, which I understand.
Bodde här 4 nätter i januari 2024
Svar från General Manager 24 jan. 2024
Dear Timothy,It is wonderful to know that our amazing location was perfect for your needs and that you had a five-star experience with us overall. That being said, we are sorry to hear about any billing issues, so please reach out to us offline so we can better assist you. Thank you, and we hope you will join us again soon. Jimmy SarfrazGeneral Manager

10/10 Fantastiskt

Daniel

Bodde här 2 nätter i januari 2024

10/10 Fantastiskt

Christine

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Excellent service
Bodde här 2 nätter i januari 2024
Svar från General Manager 22 jan. 2024
Dear Christine,Thank you for reviewing your stay at Conrad New York Midtown. Our team takes pride in delivering exceptional service, so reading your comments was the highlight of our day. We look forward to welcoming you back for another five-star experience. Jimmy SarfrazGeneral Manager

10/10 Fantastiskt

Catherine

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent staff service!
Bodde här 3 nätter i januari 2024
Svar från General Manager 22 jan. 2024
Dear Catherine,Thank you for choosing Conrad New York Midtown and for taking the time to share your lovely five-star review. We have the best, hardest-working team in the business, and they will all be honored to know they helped you enjoy such a memorable visit. It would be an honor to welcome you back on future trips to New York City.Jimmy SarfrazGeneral Manager

8/10 Bra

Daniel

Bodde här 1 natt i januari 2024

8/10 Bra

Dawn

Bodde här 2 nätter i januari 2024

10/10 Fantastiskt

John Michael

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very good value for the price. Reserve a suite if staying a few days.
Bodde här 3 nätter i januari 2024
Svar från General Manager 16 jan. 2024
Dear John,Thank you for choosing to stay with us at Conrad New York Midtown. You can always expect a fantastic value, especially when booking our suites. Your five-star rating is greatly appreciated, and we look forward to welcoming you back again soon. Jimmy SarfrazGeneral Manager

8/10 Bra

Robert

Bodde här 1 natt i januari 2024

10/10 Fantastiskt

Imad

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i december 2023

10/10 Fantastiskt

Cameron

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great stay alittle pricey but overall great stay!!
Bodde här 2 nätter i december 2023
Svar från General Manager 8 jan. 2024
Thank you for choosing Conrad New York Midtown and for sharing your five-star experience with us! We are thrilled to learn that we could provide you with a great stay, as it is our constant endeavor to exceed our guests' expectations. We strive to provide a comfortable and welcoming experience, and it is wonderful to know that our team could provide a positive experience. We eagerly anticipate the opportunity to welcome you back for another exceptional stay and to continue providing the highest level of service that you deserve.Jimmy SarfrazGeneral Manager

2/10 Väldigt dåligt

jacobo

Bodde här 4 nätter i december 2023

6/10 Okej

Chunhua

Bodde här 3 nätter i december 2023

10/10 Fantastiskt

Robil

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 4 nätter i december 2023

8/10 Bra

Daniella

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Excelente hotel
Excelente estadia. Excelente serviço de quarto. Quartos novos, espaçosos e super confortáveis.
Bodde här 2 nätter i december 2023
Svar från General Manager 24 dec. 2023
Prezada Daniella,Sua avaliação positiva do Conrad New York Midtown é muito apreciada! Estamos muito satisfeitos que nossas acomodações espaçosas e confortáveis e excelente serviço de quarto tenham tornado sua estadia excelente. Muito obrigado pelo seu gentil elogio e esperamos que você retorne. Estamos confiantes de que poderemos obter uma classificação de cinco estrelas na sua próxima visita.Jimmy SarfrazDirector Geral

10/10 Fantastiskt

William, Weston

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Nice
Bodde här 1 natt i oktober 2023
Svar från General Manager 20 dec. 2023
Dear William,We are so happy to know that you had an enjoyable experience with us overall, and we trust that everything was in order for your visit. Thank you, and we hope to see you again soon for another five-star stay. Jimmy SarfrazGeneral Manager

10/10 Fantastiskt

Vittorio

Bodde här 3 nätter i december 2023

10/10 Fantastiskt

Lisa

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Beautiful suite room
Bodde här 4 nätter i november 2023
Svar från General Manager 7 dec. 2023
Dear Lisa,We are thrilled you had a five-star experience at Conrad New York Midtown! It is also wonderful that you enjoyed our luxurious suites. Many thanks for your thoughtful praise, and we invite you back for another stay!

8/10 Bra

Dennis

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i december 2023

10/10 Fantastiskt

Amal

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The suite that I booked was spacious and cute. Great location
Bodde här 3 nätter i november 2023
Svar från General Manager 5 dec. 2023
Dear Amal,Thank you for sharing your five-star experience at Conrad New York Midtown. We are glad you enjoyed your stay in our spacious and charming suite and appreciated our convenient location. It would be a pleasure to have you stay with us again.

10/10 Fantastiskt

Ning

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Jimmy at the front desk was very nice when he checked us in!
Bodde här 1 natt i december 2023
Svar från General Manager 5 dec. 2023
Dear Ning,Thank you for your kind words and five-star rating! We are delighted that Jimmy's warm welcome positively impacted your experience. It is lovely to have team members like him who genuinely care about our guests' comfort. It was a pleasure to have you stay with us, and we look forward to welcoming you back to Conrad New York Midtown, for another enjoyable stay!

8/10 Bra

jeffery, La Jolla

Reste med familj och småbarn, Reste med familjen, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
this is a solid 4 star hotel, but it lacks the service and the amenities of a 5 star hotel
Bodde här 4 nätter i november 2023
Svar från General Manager 5 dec. 2023
Dear Jeffery,Thank you for recognizing the quality of your stay at Conrad New York Midtown. We greatly appreciate your valuable insights regarding our service and amenities. It was a pleasure to have you stay with us, and we hope to have the opportunity to earn a five-star rating during future visits.

10/10 Fantastiskt

Betsy

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Another great stay at the Conrad.
Always amazing stay at Conrad Midtown. We have been coming here for a decade! The staff are efficient, courteous and friendly and the location is perfect.
Bodde här 2 nätter i november 2023
Svar från General Manager 21 nov. 2023
Dear Betsy,Thank you for your continued loyalty to Conrad New York Midtown. We are delighted to hear about your decade of five-star experiences with us. Knowing our teams' efficiency and friendliness consistently contribute to your enjoyable visits is heartwarming. We eagerly look forward to welcoming you back for many more years of memorable stays.

10/10 Fantastiskt

Jorge

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Perfect stay at NYC!!!
Amazing stay! Super friendly staff!!! Excellent service from Johnny the door man and his staff!!
Bodde här 3 nätter i november 2023
Svar från General Manager 21 nov. 2023
Dear Jorge,Thank you for choosing Conrad New York Midtown. Our team is delighted you received excellent service and had a wonderful stay with us. We take pride in providing a comfortable experience and appreciate your feedback. We will pass on your review to Johnny and hope to see you the next time you are in the area!

8/10 Bra

Rafael

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i november 2023

10/10 Fantastiskt

Deborah, Dallas

Gillade: Renlighet, personal och service och boendets skick och faciliteter
We checked in at 1:30 ans were able to luckily check into our room. We had stayed many times at the London's e they have taken this property to a different level ! The rooms are beautifully chic ! Gorgeous and the amenities wonderful ! Try it and you will love it !!
Bodde här 1 natt i november 2023
Svar från General Manager 12 nov. 2023
Dear Deborah,Thank you for your five-star review! We are thrilled that your early check-in went smoothly. It is fantastic that our rooms' chic design and wonderful amenities have made a lasting impression. We are grateful for your recommendation and can not wait to welcome you back to Conrad New York Midtown for another delightful stay!

8/10 Bra

Scott

Bodde här 3 nätter i oktober 2023