Alla recensioner som visas är recensioner från verkliga gäster. Endast resenärer som har bokat en vistelse med oss kan publicera en recension. Vi verifierar recensioner i enlighet med våra riktlinjer och publicerar alla recensioner, både positiva och negativa.Mer informationÖppnas i ett nytt fönster
10 - Fantastiskt i betyg. 530 av 1006 recensioner" "
10 - Fantastiskt
530
8 - Bra i betyg. 310 av 1006 recensioner" "
8 - Bra
310
6 - Okej i betyg. 94 av 1006 recensioner" "
6 - Okej
94
4 - Dåligt i betyg. 47 av 1006 recensioner" "
4 - Dåligt
47
2 - Väldigt dåligt i betyg. 25 av 1006 recensioner" "
2 - Väldigt dåligt
25
8,8/10
Renlighet
9,0/10
Personal och service
8,2/10
Bekvämligheter
8,4/10
Boendets skick och faciliteter
8,4/10
Hållbarhet
Recensioner
8/10 Bra
Lars
Reste med familjen
11 jan. 2020
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Helt ok
Perfekt läge!
Lars
Bodde här 5 nätter i december 2019
Svar från Customer Service 14 jan. 2020
Tack för att du delar, Lars!
Det var vårt nöje att du stannade här på Courtyard New York Manhattan / Times Square South! Vi är så glada över att du har tagit ett ögonblick att dela lite om din upplevelse med oss också. Vi är glada över att du var särskilt imponerad av vår plats i staden! Vi ser fram emot en chans att välkomna dig tillbaka för en ännu bättre vistelse i framtiden.
Ha en härlig dag, Lars!
Jorel Veras
Senior Operations Manager
10/10 Fantastiskt
Sofia
26 apr. 2019
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Familjeresa
Familjeresa, fyra personer (två vuxna och två tonåringar). Hotell med bra centralt läge, nära till Times Square och Bryant Park. Rummet var tyst med sköna sängar, fräscht badrum och välfungerande wifi. Receptionen lite tråkig men höll på att byggas om så den kommer säkert att bli bättre. Kan rekommenderas!
Sofia
Bodde här 7 nätter i april 2019
Svar från Operations Manager 26 apr. 2019
Dear Sofia, thank you for the review of Courtyard New York Manhattan/Times Square. We are glad your family had a great stay and that you especially enjoyed our delectable breakfast and central location to nearby attractions. We appreciate your recommendation and hope to see you again soon.
Jessenia Rodriguez,
Operations Manager
10/10 Fantastiskt
Jörgen
15 feb. 2019
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Frächt hotell mitt i smeten.
Jörgen
Bodde här 2 nätter i februari 2019
Svar från Operations Manager 16 feb. 2019
Dear Jörgen, thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Courtyard by Marriott New York Manhattan/Times Square, and we look forward to welcoming you back soon.
Jessenia Rodriguez,
Operations Manager
8/10 Bra
Arvid
1 jan. 2019
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bra hotell Empire state building
Bra hotell med stora rum och fräscha badrum. Tyvärr dåligt isolerade fönster, så om ni får rum ut mot trafikerad gata får ni vara beredda på att höra ljud från staden större delen av natten. Enkel frukost finns att köpa på hotellet men du kan lika gärna gå och äta på en av många frukostställen i närområdet, det finns mycket att välja på!
Arvid
Bodde här 4 nätter i december 2018
Svar från Operations Manager 2 jan. 2019
Dear Arvid, thank you for the wonderful review of the Courtyard New York Manhattan/Times Square. We are glad to know you enjoyed your spacious room and had a great stay. We look forward to welcoming you back for an even better experience.
Jessenia Rodriguez,
Operations Manager
8/10 Bra
Verifierad resenär
6 maj 2018
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Verifierad resenär
Svar från Operations Manager 7 maj 2018
Dear Guest, thank you for your terrific rating of the Courtyard New York Manhattan/Times Square. We are pleased your stay with us was an excellent one, and we look forward to welcoming you back soon.
Jessenia Rodriguez,
Operations Manager
8/10 Bra
Roger
6 maj 2018
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Roger
Svar från Operations Manager 7 maj 2018
Dear Roger, we are pleased your stay was a fantastic one and thanks for your excellent rating. All of us at the Courtyard New York Manhattan/Times Square look forward to having you stay with us again.
Jessenia Rodriguez,
Operations Manager
10/10 Fantastiskt
Anders, Stockholm
5 maj 2018
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Utmärkt läge!
Perfekt läge nära allt. Enkelt att ta sig till då den stora busstationen bara ligger ett par kvarter bort.
Anders
Svar från Operations Manager 5 maj 2018
Dear Anders, it was a pleasure having you as our guest at the Courtyard New York Manhattan/Times Square. We are delighted to know you were impressed with every aspect of our hotel, especially with our convenient location. We look forward to being of your service again whenever your plan brings you our way!
Jessenia Rodriguez,
Operations Manager
8/10 Bra
Anton
12 apr. 2018
Gillade: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
Överlag mycket bra
Överlag så var hotellet mycket bra, städningen kan bli bättre och ytskikten var något slitna. Rum med två sängar var perfekt för 3 personer med bagage i en vecka!
Trevlig och hjälpsam service.
Anton
Svar från Operations Manager 12 apr. 2018
Dear Anton, thank you for your nice feedback about the Courtyard New York Manhattan/Times Square. We are glad to know you liked our comfortable rooms and that the attentive service provided by our associates added to your joy. We hope to be your hotel of choice whenever you are back in this area.
Jessenia Rodriguez,
Operations Manager
10/10 Fantastiskt
Pernilla
7 apr. 2018
Gillade: Personal och service och rummets bekvämlighet
Perfekt läge!
Perfekt läge, nära till tunnelbana m.m
Sköna sängar. Trevlig personal. Bra gym.
Pernilla
Svar från Operations Manager 9 apr. 2018
Dear Pernilla, thank you for selecting the Courtyard New York Manhattan/Times Square. It’s a pleasure knowing you loved many aspects of our hotel, particularly our hospitality and location. We look forward to welcoming you back soon.
Jessenia Rodriguez,
Operations Manager
10/10 Fantastiskt
Daniel
9 jan. 2018
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Mycket nöjda
Mycket trevlig personal, funktionellt rum och fantastiskt läge.
Daniel
Bodde här 5 nätter i januari 2018
Svar från Operations Manager 10 jan. 2018
Dear Daniel, thank you for selecting the Courtyard New York Manhattan/Times Square. It’s a pleasure knowing you loved our excellent service and the convenient location. We hope to see you again soon.
Jessenia Rodriguez,
Operations Manager
10/10 Fantastiskt
Marcela
2 maj 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Comodidad y espacio en Habitación y baño
Marcela
Bodde här 5 nätter i april 2024
Svar från Senior Operations Manager 3 maj 2024
Dear Marcela, Thank you for choosing Courtyard New York Manhattan/Times Square and taking the time to leave your outstanding feedback. We are glad that everything went well during your time with us and that our comfortable rooms made for a memorable experience! We hope to have the opportunity to welcome you back any time you are in the area.Sincerely,Jessenia RodriguezSenior Operations Manager
8/10 Bra
LILIANA
2 maj 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
LILIANA
Bodde här 4 nätter i april 2024
8/10 Bra
mandi
1 maj 2024
Gillade: Renlighet och personal och service
Staff was great! Hotel is in an excellent location. However, it needs a little TLC. It’s clean, it just takes better photos than in person.
mandi
Bodde här 4 nätter i april 2024
Svar från Senior Operations Manager 1 maj 2024
Dear Mandi, It is always a pleasure to have our associates recognized, and we are pleased that our great location was perfect for your visit. We are grateful for each of your comments, including those about the updating of our property, as we continually strive to improve our guest experience. Thank you for staying at Courtyard New York Manhattan/Times Square and posting such a generous review. We look forward to accommodating you again whenever your travels bring you to Manhattan. Sincerely,Jessenia RodriguezSenior Operations Manager
10/10 Fantastiskt
Michael
Reste med familjen
30 apr. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Was all great. Staff friendly n informative.
Michael
Bodde här 2 nätter i april 2024
Svar från Senior Operations Manager 1 maj 2024
Dear Michael, We are incredibly pleased you enjoyed your stay at Courtyard New York Manhattan/Times Square. It is lovely to know that your interactions with our staff have been so exceptional. It is important that all of our guests enjoy a comfortable and carefree stay. Thank you for recommending us to future guests, and we hope to see you again soon.Sincerely,Jessenia RodriguezSenior Operations Manager
10/10 Fantastiskt
Brooke
29 apr. 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Everyone was very helpful.
Brooke
Bodde här 3 nätter i april 2024
Svar från Senior Operations Manager 29 apr. 2024
Dear Brooke, Thank you for sharing your wonderful experience at the Courtyard New York Manhattan/Times Square during your recent stay. We take pride in the genuine hospitality and level of service provided by our associates. It always brings us joy to see their efforts recognized and when guests share how welcome they felt during their stay. Reviews like yours reinforce the high standards we aim to meet for every guest. We appreciate you visiting our hotel and hope to welcome you again the next time that you are in New York. Sincerely,Jessenia Rodriguez Senior Operations Manager
6/10 Okej
Christina
Reste med familj och småbarn
27 apr. 2024
Gillade: Personal och service
Gillade inte: Bekvämligheter
Small rooms
Christina
Bodde här 1 natt i april 2024
Svar från Senior Operations Manager 29 apr. 2024
Dear Christina, Thank you for taking the time to share your feedback with us. We always aim to provide every guest with the excellent experience expected of us; however, we are sorry for not meeting your expectations regarding the size of the room. Apart from this, we hope the rest of your stay was pleasant, and we hope to welcome you back.Sincerely,Jessenia Rodriguez Senior Operations Manager
6/10 Okej
Lilian
24 apr. 2024
Gillade: Personal och service
Lilian
Bodde här 2 nätter i april 2024
Svar från Senior Operations Manager 26 apr. 2024
Dear Lilian, Thank you for your recent stay at our hotel. We are glad your overall experience was pleasant; however, we apologize if we did not meet all of your expectations. We appreciate your taking the time to share your rating with fellow travelers, and we hope to accommodate you again in the future.Sincerely,Jessenia Rodriguez Senior Operations Manager
10/10 Fantastiskt
Dolores
Reste i grupp
24 apr. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff was phenomenal.
Dolores
Bodde här 1 natt i april 2024
Svar från Senior Operations Manager 25 apr. 2024
Dear Dolores, We are flattered by your generous review. It is very kind of you to recognize our devoted staff for their hospitable service. Your compliments are both rewarding and encouraging, and we will share this with the team to let them know their efforts are appreciated. Thank you for choosing Courtyard New York Manhattan/Times Square; we look forward to your next visit.Sincerely,Jessenia Rodriguez Senior Operations Manager
6/10 Okej
Saiid
Reste med familjen
21 apr. 2024
Gillade inte: Bekvämligheter
i expected the parking expense to be born by the hotel. needs to make it clear at check ins that there is a parking fee
Saiid
Bodde här 1 natt i april 2024
Svar från Senior Operations Manager 21 apr. 2024
Dear Saiid, Thank you for staying with us and reviewing your experience. We never intend to disappoint; therefore, we regret not meeting your expectations regarding our parking fees. Our fees are posted on our website, and we apologize if there was any miscommunication on our part. We appreciate your great feedback and hope to have you as our guest again.Sincerely,Jessenia Rodriguez Senior Operations Manager
10/10 Fantastiskt
Lorne
16 apr. 2024
Lorne
Bodde här 2 nätter i april 2024
Svar från Senior Operations Manager 18 apr. 2024
Dear Lorne, Thank you for the excellent rating! We always work hard to provide a high-quality experience for all our guests, so it's terrific to hear that you had such an enjoyable stay at Courtyard New York Manhattan/Times Square. We'd love to host you again someday for yet another unforgettable visit.Sincerely,Jessenia Rodriguez Senior Operations Manager
6/10 Okej
Muriel
15 apr. 2024
Gillade: Renlighet och personal och service
Gillade inte: Boendets skick och faciliteter
Le personnel est très agréable et bienveillant. Les chambres sont acceptables. Elles sont sont pas vraiment faites pour 4 personnes les lits sont petits. Emplacement idéal proche des restaurants, parcs et Broadway.
Muriel
Bodde här 2 nätter i april 2024
Svar från Senior Operations Manager 15 apr. 2024
Dear Muriel, Thank you for sharing your feedback about your recent stay with us. We are delighted that you found our staff to be pleasant and caring, and we appreciate your kind words about our location near restaurants, parks, and Broadway. However, we apologize for any inconvenience caused by the room size and bedding arrangements not fully meeting your needs. Your feedback is important to us, and we will use it to continue improving our accommodations and services for our guests. Thank you for choosing to stay with us, and we hope to welcome you back for a much more pleasant visit soon!Sincerely,Jessenia Rodriguez Senior Operations Manager
10/10 Fantastiskt
Isaac
Reste med familjen
10 apr. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Good for a short stay
Isaac
Bodde här 1 natt i april 2024
Svar från Senior Operations Manager 11 apr. 2024
Dear Isaac, Thank you for choosing Courtyard New York Manhattan/Times Square and for your excellent review. We are glad to know that our hotel was suitable for your short stay. We take pride in providing our guests with a comfortable and pleasing atmosphere; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Sincerely,Jessenia Rodriguez Senior Operations Manager
4/10 Dåligt
Eric
Reste med familjen
9 apr. 2024
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Gillade inte: Personal och service
Staff un poco rudo a la hora de presentarle una oportunidad.
Eric
Bodde här 1 natt i april 2024
Svar från Senior Operations Manager 9 apr. 2024
Dear Eric, Thank you for sharing your review regarding your recent stay at our hotel. Providing courteous and authentic friendly service to our guests is our ultimate goal; however, we regret that we failed to show this to you. We are meeting with our staff members to discuss this situation and ensure our guests are warmly welcomed and treated courteously and respectfully. We appreciate your feedback and hope you will consider giving us a second chance to provide you with the hospitality you deserve.Sincerely,Jessenia Rodriguez Senior Operations Manager
8/10 Bra
Dyana
Reste med familjen
3 apr. 2024
Gillade: Renlighet och personal och service
Gillade inte: Bekvämligheter
The rooms weren't great, but who goes to NY to be in their room. The staff was amazing and location was perfect.
Dyana
Bodde här 5 nätter i mars 2024
Svar från Senior Operations Manager 3 apr. 2024
Dear Dyana, Thank you for writing such a kind review about your time at Courtyard New York Manhattan/Times Square. We are thrilled to read that our staff made your stay enjoyable and that you appreciated our hotel's prime location. We understand the importance of a comfortable room, and we apologize for any inconvenience you experienced. Your feedback is valuable, and we hope to have the opportunity to welcome you back in the future and provide you with an even better experience. Sincerely,Jessenia Rodriguez Senior Operations Manager
8/10 Bra
Juan, San Jose
Reste med sin partner
2 apr. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Good location. Close metro station. Quiet although close to Time Square. Standard size room. Comfortable bed.
Juan
Bodde här 5 nätter i mars 2024
Svar från Senior Operations Manager 3 apr. 2024
Dear Juan, Thank you for the terrific review and for sharing it with others. We are delighted to read that you enjoyed your stay with us and loved our close proximity to the metro station, as well as the comfort of our beds. It's our goal to provide a welcoming and relaxing environment for our guests, and we're glad we could make that happen for you. Thank you for choosing Courtyard New York Manhattan/Times Square. We hope to have the opportunity to welcome you again for a future stay. Sincerely,Jessenia Rodriguez Senior Operations Manager
10/10 Fantastiskt
Mary
30 mars 2024
Gillade: Renlighet och personal och service
Mary
Bodde här 4 nätter i mars 2024
Svar från Senior Operations Manager 1 apr. 2024
Dear Mary, We are delighted you enjoyed your stay at Courtyard New York Manhattan/Times Square. We strive to provide each guest with an exceptional visit; therefore, it is lovely to know that we exceeded your expectations. We hope you will return whenever your travels bring you to our area.Sincerely,Jessenia Rodriguez Senior Operations Manager
10/10 Fantastiskt
Lorraine
Reste med familjen
30 mars 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent friendly, welcoming staff. Always wished us a great day or a friendly “welcome back” at the end of the day. Hotel was spotless. Our room was cleaned every day. Very convenient location - steps away from Times Square and Broadway. Would totally stay again!
Lorraine
Bodde här 4 nätter i mars 2024
Svar från Senior Operations Manager 31 mars 2024
Dear Lorraine, Thank you for choosing to stay with us and for taking the time to write such a glowing review. We're delighted that our friendly and welcoming staff made your stay memorable and that you found our hotel spotless and conveniently located near Times Square and Broadway. Providing exceptional service and ensuring a clean and comfortable environment for our guests are our top priorities, and we're glad our efforts paid off. It was a pleasure having you as our guest, and we hope to see you again soon at Courtyard New York Manhattan/Times Square.Sincerely,Jessenia Rodriguez Senior Operations Manager
10/10 Fantastiskt
Steven
Reste med familjen
28 mars 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This place is clean, convenient, and walkable to time square
Steven
Bodde här 2 nätter i mars 2024
Svar från Senior Operations Manager 29 mars 2024
Dear Steven, Thank you for your kind words about our hotel. We are thrilled to read that you enjoyed your stay with us and appreciate you for highlighting our clean accommodation and the convenience of being close to Times Square. We strive to provide a comfortable and enjoyable experience for all our guests, and we're delighted that this was your experience. We hope to welcome you back to Courtyard New York Manhattan/Times Square again soon for another wonderful stay.Sincerely,Jessenia Rodriguez Senior Operations Manager
10/10 Fantastiskt
David
24 mars 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great location in midtown!
David
Bodde här 8 nätter i mars 2024
Svar från Senior Operations Manager 25 mars 2024
Dear David, Thank you for choosing Courtyard New York Manhattan/Times Square and for highlighting our convenient location in your review. We are delighted to know that your stay with us was pleasurable, and we look forward to welcoming you back for another exceptional experience.Sincerely,Jessenia Rodriguez Senior Operations Manager
10/10 Fantastiskt
Rahul
Reste med familjen
18 mars 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very good staff, walking distance to all popular spots
Rahul
Bodde här 4 nätter i mars 2024
Svar från Senior Operations Manager 19 mars 2024
Dear Rahul, Thank you for your feedback! We're delighted that you found our staff hospitable and enjoyed the convenient location within walking distance of popular spots. We take pride in guests' satisfaction and are thrilled you had a pleasant stay. It was a pleasure having you as our guest, and we look forward to welcoming you back to Courtyard New York Manhattan/Times Square again soon for another enjoyable stay!Sincerely,Jessenia Rodriguez Senior Operations Manager
8/10 Bra
Devon
Reste med familjen
14 mars 2024
Gillade: Renlighet, personal och service och bekvämligheter
Great location near Time Square. Rooms are decent sized and the rates are good. The breakfast is not worth upgrading to pay for.
Devon
Bodde här 1 natt i mars 2024
Svar från Senior Operations Manager 15 mars 2024
Dear Devon, Thank you for sharing your experience with us! We're thrilled you enjoyed our prime location near Times Square and found our room rates to be reasonable. Your feedback regarding breakfast is valuable, and we apologize if it did not meet your expectations. We'll share this with the appropriate individuals to improve our offerings. We hope to have the pleasure of welcoming you back to Courtyard New York Manhattan/Times Square for another enjoyable stay.Sincerely,Jessenia Rodriguez Senior Operations Manager
10/10 Fantastiskt
Margit, San Diego
Reste med familjen
11 mars 2024
Gillade: Renlighet och personal och service
You have incredible staff!! All were so polite and full of hospitality. Your property though is tired and needs some love. A FFE spruce up would go a long ways.
Margit
Bodde här 1 natt i mars 2024
Svar från Senior Operations Manager 12 mars 2024
Dear Margit, Thank you for staying at Courtyard New York Manhattan/Times Square and for posting this wonderful review. We're thrilled to read that our team's politeness and hospitality left a positive impression on you. Your feedback regarding the property is valuable, and we will work on enhancing the overall experience for our guests. We loved having you as our guest, and we hope to see you in the near future.Sincerely,Jessenia Rodriguez Senior Operations Manager
10/10 Fantastiskt
Miste
Reste med familjen
10 mars 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
View of Empire State Building from our 21st floor room.
Only complaint would be that we could not adjust the thermostat in our room. It was a little warm so staff supplied us with a fan which helped a little.
Miste
Bodde här 4 nätter i mars 2024
Svar från Senior Operations Manager 11 mars 2024
Dear Miste, Thank you for reviewing your stay at Courtyard New York Manhattan/Times Square. We are pleased to read that you enjoyed your overall stay, and the incredible view of the Empire State Building from your room added to your enjoyment. However, we regret your issues with the thermostat in our room. We have taken note of your observations and will share this feedback with the appropriate individuals so we can improve going forward. We appreciate you being our guest and hope to have another opportunity to welcome you back soon. Sincerely,Jessenia Rodriguez Senior Operations Manager
10/10 Fantastiskt
Roberto
8 mars 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Roberto
Bodde här 3 nätter i februari 2024
Svar från Senior Operations Manager 10 mars 2024
Dear Roberto, We appreciate you leaving your excellent rating of your stay at Courtyard New York Manhattan/Times Square. Your satisfaction is important to us; therefore, we are thrilled to have exceeded your expectations. We hope to see you again soon!Sincerely,Jessenia Rodriguez Senior Operations Manager
10/10 Fantastiskt
Amanda, Columbus
Reste i grupp
7 mars 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff were so welcoming and helpful! The bartender went above and beyond when I asked for a couple things for the room. Beds were comfy. Would absolutely stay here again.
Amanda
Bodde här 3 nätter i februari 2024
Svar från Senior Operations Manager 8 mars 2024
Dear Amanda, Thank you for choosing Courtyard New York Manhattan/Times Square and sharing your positive experience. We're thrilled to read that our staff's welcoming and helpful demeanor and the excellent service from our bartender contributed to a positive experience. It's also great to know you found the beds comfortable and that you would consider staying with us again. We look forward to welcoming you back for another enjoyable stay.Sincerely,Jessenia Rodriguez Senior Operations Manager
10/10 Fantastiskt
Dawn
7 mars 2024
Gillade: Boendets skick och faciliteter
Staff was very friendly and informative. Great
Location to most things zi was here to do.
Dawn
Bodde här 3 nätter i mars 2024
Svar från Senior Operations Manager 8 mars 2024
Dear Dawn, Thank you for being our guest and for your kind words! We're delighted to read that our friendly and informative staff made your stay enjoyable. It's also great to know that our location was convenient for your planned activities. We look forward to welcoming you back to Courtyard New York Manhattan/Times Square for another great experience.Sincerely,Jessenia Rodriguez Senior Operations Manager
10/10 Fantastiskt
RENE
Reste med familjen
7 mars 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The location from the property was very convenient since it was blocks away from several touristic places. Service from all the staff was very pleasant and very helpful when asking for directions and other things that asked for. the room was always clean from top to bottom. Felt very secure going to the area located.
RENE
Bodde här 5 nätter i januari 2024
Svar från Senior Operations Manager 7 mars 2024
Dear RENE, Thank you for your fantastic review about your stay at Courtyard New York Manhattan/Times Square. We are delighted to read that you had such a wonderful experience, from our convenient location to your interactions with our excellent team, who work around the clock to ensure a memorable stay for every guest. It's also great to know that your room was consistently clean and that you felt secure. We appreciate your kind words and look forward to welcoming you back for another enjoyable stay.Sincerely,Jessenia Rodriguez Senior Operations Manager
8/10 Bra
TOMASZ
6 mars 2024
TOMASZ
Bodde här 3 nätter i mars 2024
Svar från Senior Operations Manager 27 mars 2024
Dear TOMASZ, Thank you for this kind rating! We always work hard to provide a high-quality experience for all our guests, so it's nice to know that you had an enjoyable stay at Courtyard New York Manhattan/Times Square. We'd love to host you again someday for another great visit.Sincerely,Jessenia Rodriguez Senior Operations Manager
8/10 Bra
Rose
Reste med familjen
6 mars 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This hotel is in an excellent location and is very walkable to area attractions. It is totally acceptable and our stay here was good. Our room was adequate. We did find someone else’s dirty socks in our room and our air conditioning didn’t work. It got really stuffy in our room so we had to open our window for some fresh air. Also, the shower configuration is a little weird and we got water on the floor. The shower head points straight at the glass door. Anyway, it was not a bad stay at all. Just a few little things. We felt safe here and it was a perfect location for us. The price was also reasonable for the location.
Rose
Bodde här 4 nätter i mars 2024
Svar från Senior Operations Manager 7 mars 2024
Dear Rose, Thank you for being our guest and for sharing your experience with fellow travelers. We're pleased to read that you had a great stay overall and found our hotel's location convenient. However, we apologize for the cleanliness and maintenance concerns with the room. Your comments are important to us, and we will address these matters to ensure a more seamless experience for our guests in the future. We appreciate your understanding and hope to have the opportunity to welcome you back for an improved stay.Sincerely,Jessenia Rodriguez Senior Operations Manager
8/10 Bra
Jennifer
Reste i grupp, Reste med familjen
5 mars 2024
Gillade: Personal och service och bekvämligheter
The hotel was what we needed it to be, a safe and clean place to sleep. The rooms are rather run down, you can tell just from alot of use, however they were updating other parts of the hotel and some like the lobby area already seemed done so I would guess the rooms will get a refresh at some point too.
Jennifer
Bodde här 4 nätter i mars 2024
Svar från Senior Operations Manager 6 mars 2024
Dear Jennifer, Thank you for choosing Courtyard New York Manhattan/Times Square and sharing your feedback. We're thrilled to read that we served our purpose as a safe and clean place to sleep. Your understanding of our ongoing updates is appreciated, and we value your insights. It was a pleasure having you as our guest, and we look forward to welcoming you again soon.Sincerely,Jessenia Rodriguez Senior Operations Manager
10/10 Fantastiskt
Jean francois
Reste med familjen
5 mars 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Personnel très sympathique!!! Prenez note que le parking n’est pas sur place mais très proche et qu’il est super sécuritaire!!! Prendre note que les chambres ne sont pas très grande et un peu vieillot mais très propre , mais quand tu voyages a New York c’est clairement pas pour dormir 😀
Jean francois
Bodde här 3 nätter i mars 2024
Svar från Senior Operations Manager 5 mars 2024
Dear Jean francois, Thank you for sharing your comments with fellow travelers regarding your time at Courtyard New York Manhattan/Times Square. We appreciate your kind words about our dedicated staff and your helpful note on the parking area. Your understanding of the room size and acknowledging their cleanliness despite being a bit dated is valuable. We're thrilled to be part of your New York experience and look forward to welcoming you back for more memorable moments.Sincerely,Jessenia Rodriguez Senior Operations Manager
2/10 Väldigt dåligt
Connie
5 mars 2024
Connie
Bodde här 3 nätter i mars 2024
Svar från Senior Operations Manager 25 mars 2024
Dear Connie, Thank you for leaving a rating regarding your stay with us. Our staff strives to ensure an exceptional experience for each guest; therefore, we want to extend our sincerest apologies for not meeting these expectations. We hope to have the opportunity to make your next stay with us outstanding in every respect.Sincerely,Jessenia Rodriguez Senior Operations Manager
2/10 Väldigt dåligt
melanie
5 mars 2024
melanie
Bodde här 4 nätter i februari 2024
Svar från Senior Operations Manager 25 mars 2024
Dear melanie, Thank you for taking the time to leave your rating. We hope you will accept our apologies for any issues you experienced during your stay. We wish we could have had the opportunity to address your concerns while you were still here, and we hope you will consider staying with us again so we can provide you with the seamless stay you deserve.Sincerely,Jessenia Rodriguez Senior Operations Manager
10/10 Fantastiskt
Isabelle
2 mars 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Isabelle
Bodde här 1 natt i mars 2024
Svar från Senior Operations Manager 4 mars 2024
Dear Isabelle, Thank you for the excellent rating for Courtyard New York Manhattan/Times Square! We're delighted to have provided you with a satisfying visit. It was our pleasure to have you stay with us, and we hope to host you again soon.Sincerely,Jessenia Rodriguez Senior Operations Manager
10/10 Fantastiskt
Leidy
Reste med familj och småbarn
1 mars 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Stayed for the weekend with my two kids. The room was very clean even though the hotel is being remodeled. Every staff me member that we encounter was very polite and helpful. Check in and out was super easy. Our room was supposed to be ready by 3pm but we were able to check in early at 1pm so that was great. The hotel is in a great area down the street from Bryant park and around the corner from Times Square. Sub stop also at the corner of the street. Just overall very convenient location.
Leidy
Bodde här 2 nätter i februari 2024
Svar från Senior Operations Manager 2 mars 2024
Dear Leidy, It was a pleasure having you as our guest at Courtyard New York Manhattan/Times Square for your recent weekend getaway. It's great to hear you and your kids enjoyed your stay and that our excellent location to Bryant Park and around the corner from Times Square, clean rooms, and friendly service met all your expectations! We are glad you enjoyed the early check-in. It will be a pleasure to share your lovely feedback with our team. We look forward to welcoming you again the next time you are in the area. Sincerely,Jessenia Rodriguez Senior Operations Manager
10/10 Fantastiskt
Marcos Roger Santos
1 mars 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Nice place
Marcos Roger Santos
Svar från Senior Operations Manager 1 mars 2024
Dear Marcos Roger Santos, Thank you for choosing Courtyard New York Manhattan/Times Square and sharing your review. Our highest priority is ensuring you have an exceptional stay in all areas of our hotel, and we are glad we could make that happen for you. Thank you for taking time out of your day to recognize our efforts, and we hope you will revisit the next time your travel brings you to our area.Sincerely,Jessenia Rodriguez Senior Operations Manager
10/10 Fantastiskt
James, Bainbridge Islande
Reste med familjen
29 feb. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The stuff was friendly and so helpful. Especially Mr.Miguel at front was awesome!! Thank you
James
Bodde här 3 nätter i februari 2024
Svar från Senior Operations Manager 1 mars 2024
Dear James, Thank you for choosing Courtyard New York Manhattan/Times Square and taking the time to share your review. It's so nice to know we meet your expectations. We work hard to provide high levels of service, and we're glad you were satisfied with the service you received from our associates, especially Miguel. We are so happy our staff is the highlight of your stay, and we'll be sure to share your compliments with the team to let them know their efforts are appreciated. It was a pleasure having you as our guest, and we look forward to welcoming you again soon.Sincerely,Jessenia Rodriguez Senior Operations Manager
10/10 Fantastiskt
Wanda
Reste med familjen
29 feb. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
All the staff was exceptional. The location is perfect with easy access to Times Square.
Wanda
Bodde här 2 nätter i februari 2024
Svar från Senior Operations Manager 1 mars 2024
Dear Wanda, Thank you for writing such a lovely review about your recent stay at the Courtyard New York Manhattan/Times Square. We're thrilled to read that you found our staff exceptional and enjoyed the convenience of our location with easy access to Times Square. It is always gratifying to receive praise for exceeding expectations, and we are glad you had a pleasant stay. Thank you again for your review. We look forward to your next visit! Sincerely,Jessenia Rodriguez Senior Operations Manager
10/10 Fantastiskt
Alicia
Reste med sin partner
27 feb. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent
Alicia
Svar från Senior Operations Manager 28 feb. 2024
Dear Alicia, We are happy you chose Courtyard New York Manhattan/Times Square for your recent visit to New York City. Our highest priority is ensuring you have an exceptional stay in all areas of our hotel, and we are glad we could make that happen for you. Thank you for taking time out of your day to recognize our efforts, and we hope you will revisit the next time your travel brings you to our area.Sincerely,Jessenia Rodriguez Senior Operations Manager
10/10 Fantastiskt
Janette
26 feb. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Check on was fast. The receptionist Anna was very polite. She saw that my birthday was the following day and arranged to have a birthday cake sent to my room. That was going above and beyond. Thank you Anna for making my day extra special. The location was close to everything. House keeping staff was courteous. The only downside was that my view was obscured by the building next door. Every thing else was great.
Janette
Bodde här 3 nätter i februari 2024
Svar från Senior Operations Manager 27 feb. 2024
Dear Janette, We're thrilled to read about your positive experience with us! It's heartening to know that our staff made your stay enjoyable and that you appreciated how Anna went above and beyond to make your birthday special with a surprise cake. We're also delighted you found our location convenient and could provide a smooth check-in. We regret that you could not enjoy the view during this stay, and we will look into ways to enhance the guest experience in that aspect. We loved having you as our guest, and we can't wait to welcome you back to Courtyard New York Manhattan/Times Square for another memorable stay.Sincerely,Jessenia Rodriguez Senior Operations Manager