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Recensioner av EVEN Hotel New York - Midtown East, an IHG Hotel

4 out of 5
EVEN Hotel New York - Midtown East, an IHG Hotel
221 East 44th Street, New York, NY

Recensioner

8,8

Fantastiskt

10 - Fantastiskt i betyg. 675 av 1157 recensioner" "
8 - Bra i betyg. 316 av 1157 recensioner" "
6 - Okej i betyg. 102 av 1157 recensioner" "
4 - Dåligt i betyg. 35 av 1157 recensioner" "
2 - Väldigt dåligt i betyg. 29 av 1157 recensioner" "

9,2/10

Renlighet

9,0/10

Personal och service

8,4/10

Bekvämligheter

9,0/10

Boendets skick och faciliteter

8,8/10

Hållbarhet

Recensioner

6/10 Okej

Tobias

Bodde här 3 nätter i januari 2024
Svar från Team Even 2 feb. 2024
Hello, thanks for for the review we value your feedback.

10/10 Fantastiskt

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i augusti 2022
Svar från Even Midtown East 10 aug. 2022
Hello Anonymous, Thank you for your review. It was a pleasure being your host and we look forward to seeing you again soon! Be Well, EVEN Midtown

10/10 Fantastiskt

Fredrik

Bodde här 2 nätter i juli 2022
Svar från V.C. 14 juli 2022
Your feedback is greatly appreciated. Thank you for staying with us!

8/10 Bra

Fanny

Gillade: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
Hotellet låg bra till men städningen hade kunnat skötas lite bättre.
Bodde här 1 natt i november 2021

10/10 Fantastiskt

Anna-Lena

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Lovely stay to explore the city and with Grand Central being around the corner it’s been always easy to commute.
Bodde här 6 nätter i maj 2024
Svar från EVEN Team 15 maj 2024
Hi Anna-Lena,Thanks for the review we value your feedback. Hope to see you again soon!

8/10 Bra

Emma

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Justin was excellent!
Bodde här 5 nätter i maj 2024
Svar från EVEN Team 15 maj 2024
Hi Emma,Thanks for the review we value your feedback. Hope to see you again soon!

10/10 Fantastiskt

Megan

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great location, just behind grand central station. The room was clean and the breakfast was good.
Bodde här 4 nätter i maj 2024
Svar från EVEN Team 15 maj 2024
Hi Megan,Thanks for the review we value your feedback. Hope to see you again soon!

10/10 Fantastiskt

Kate

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great location - a 5 min walk from Grand Central and easy walk to 5th Avenue and Broadway. Modern super clean rooms - big enough for 2 people with big suitcases. Breakfast is cooked to order (vs buffet or light continental) which makes for a nice change when you get it included in your room rate.
Bodde här 8 nätter i maj 2024
Svar från EVEN Team 15 maj 2024
Hi Kate,Thanks for the review we value your feedback. Hope to see you again soon!

10/10 Fantastiskt

JuanCarlos

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
good
Bodde här 1 natt i februari 2024
Svar från EVEN Team 13 maj 2024
Hi Juan Carlos,Thanks for the review we value your feedback!

8/10 Bra

Lucia

Reste med sin partner
Gillade: Renlighet, personal och service och bekvämligheter
Molto comodo per raggiungere tutto, silenzioso nonostante la vicinanza di strade più trafficate. Personale gentile.
Bodde här 8 nätter i maj 2024
Svar från EVEN Team 13 maj 2024
Hi Lucia,Thanks for the review we value your feedback.

10/10 Fantastiskt

Whitney

Bodde här 1 natt i april 2024
Svar från EVEN Team 15 maj 2024
Hi Whitney,Thanks for the review we value your feedback. Hope to see you again soon!

2/10 Väldigt dåligt

Ahsan

Reste med familjen
Gillade inte: Personal och service, bekvämligheter och boendets skick och faciliteter
My experience at the EVEN hotel was very bad. The biggest issue was the unprofessionalism of the staff and the bad customer service. Upon our arrival, the cooler in our room wasn't functioning, which was concerning as we needed it to store medication and beverages. Despite notifying the front desk, we were assured that the cooler would be fixed. However, upon returning to the hotel later, we found the issue unresolved. It took multiple calls and an additional 20-minute wait for maintenance to finally address the problem. On the third day, a fuse in our room malfunctioned, resulting in a complete loss of electricity. Despite our complaints, the issue remained unresolved until the following day. Furthermore, the valet parking staff demonstrated a shocking level of rudeness and unprofessionalism. Not only were we initially given incorrect pricing information upon booking, but the staff's demeanor was consistently dismissive and disrespectful throughout our interactions. During breakfast, we were met with chaos in the kitchen, with staff members audibly arguing and displaying clear dysfunction. Our order was botched, and to add insult to injury, the food served made my father ill for the following day. When we brought these issues to the attention of the hotel manager, the response was wholly inadequate. We were offered a mere $50 fee waiver from our bill. It's evident that the hotel failed to conduct proper inspections of our room prior to our check-in.
Bodde här 4 nätter i maj 2024
Svar från EVEN Team 10 maj 2024
Hi Ahsan,We apologized for all the inconveniences during your stay we strive to give every guest an amazing experience. Your feedback is important to us to help make change in our brand.

10/10 Fantastiskt

Bianca

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Room was bigger than most equal hotels in the area. The included workout equipment in the room was a huge plus.
Bodde här 3 nätter i mars 2024
Svar från EVEN Team 9 maj 2024
Hi Bianca,Thanks for the review we value your feedback!

10/10 Fantastiskt

Cédrine

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nous sommes tres satisfaits de cet hotel où nous avons séjourné à 4 Un vrai petit dejeuner. La taille de la chambre est tout à fait correcte Literie confortable Propre et calme Micro onde à disposition très pratique pour le soir
Bodde här 9 nätter i april 2024
Svar från EVEN Team 8 maj 2024
Hi Cedrine,Thanks for the review we value your feedback. A la prochaine!

8/10 Bra

oceane

Reste med familjen
Gillade: Renlighet, personal och service och bekvämligheter
2e fois pour nous dans cet hotel et toujours satisfait. L’emplacement très pratique proche de Gare Central. Attention la chambre n’est pas grande! Les lits non plus (je pense 140), niveau intimité la porte pour la sdb/wc est une porte coulissante sans verrou et on peut voir un peu sur le côté donc pas idéal si vous partager votre chambre avec un proche ou la belle-famille mais tt est propre et en très bon état. Parking couvert juste à côté si besoin
Bodde här 2 nätter i februari 2024
Svar från EVEN Team 8 maj 2024
Hi Oceane,Thanks for the review we value your feedback. A la prochaine!

10/10 Fantastiskt

Helene

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The customer service and amenities were excellent. From the front desk, to food service and housekeeping. Everyone was friendly and very accommodating. It felt like home away from home. Justin took care of all our needs and concerns, Ricardo is a super friendly, entertaining mixologist and Kamala a gracious server. We can’t wait to return.
Bodde här 2 nätter i maj 2024
Svar från EVEN Team 6 maj 2024
Hi Helene,Thanks for the great reviews we will share your kind words with the staff. We value your feedback hope to see you again soon!

6/10 Okej

Lucion, Laval sur le lac

Gillade: Renlighet och boendets skick och faciliteter
Gillade inte: Personal och service
Mais reproches vont essentiellement au petit déjeuner, il a fallu pas moins de 40 minutes le matin pour avoir son petit déjeuner, le personnel est débordé et pas très agréable et la nourriture et quelconque . L’attente aux ascenseurs est également un des points Négatif .
Bodde här 8 nätter i april 2024
Svar från EVEN Team 6 maj 2024
Hi Lucion,Thanks for the review we value your feedback. Apologies for all the inconvenience we hope to see you in the near future.

8/10 Bra

Jessica

Reste med familjen
Gillade: Boendets skick och faciliteter
Nice,clean hotel in a good location. Friendly staff.
Bodde här 1 natt i april 2024
Svar från EVEN Team 3 maj 2024
Hi Jessica,Thanks for the review we value your feedback

10/10 Fantastiskt

Faith

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great stay! Extra shout out to Kevin who helped my husband in the gym. My husband is a serious gym goer and is actually pretty advanced when it comes to training. He and Kevin talked shop about mobility and functional training. Kevin even helped my husband with some dynamic stretches and trigger points for his shoulder. My husband appreciated it so much that he nagged me to write this review. Go Kevin! The hotel was great. Location, staff, cleanliness, comfort, and ease of check-in/out are all top notch.
Bodde här 3 nätter i april 2024
Svar från EVEN Team 3 maj 2024
Hello,Thanks for the great review we will share your kind words with Kevin. Hope to see you again soon!

8/10 Bra

Giovanni

Reste med sin partner
Gillade: Renlighet och personal och service
Posizione ottima. Personale disponibile. Purtroppo per consumare la colazione bisognava attendere parecchio tempo per insufficienza degli spazi e del personale. Inoltre una ventola rumorosa nel bagno che non era possibile escludere rendeva difficile dormire tranquillamente.
Bodde här 4 nätter i april 2024
Svar från EVEN Team 27 apr. 2024
Hi Giovannni,Thanks for the review we value your feedback.

10/10 Fantastiskt

Mary

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Enjoyed this property. The staff made us feel welcomed and quickly resolved any issues. Location was great, walking distance to many things. The 2nd floor patio was a nice place to relax with a drink.
Bodde här 2 nätter i april 2024
Svar från EVEN Team 27 apr. 2024
Hi Mary,Thanks for the review we value your feedback. Hope to see you again soon!

2/10 Väldigt dåligt

EMRAH

Reste med familjen
The number of staff is definitely not sufficient. There are not many people walking and there was only one person serving the breakfast. One day we waited for 45 minutes and could not even get the breakfast. We were told that the kitchen would not get a new order until a new notice. Although we paid for the breakfast, we could not have it on that day and stopped trying again. The staff are not friendly or smiling. The lobby is really of poor quality as it feels like a canteen rather than a comfortable place. Overall, we are really disappointed with the service and quality of the hotel even though we did not pay less.
Bodde här 7 nätter i april 2024
Svar från EVEN Team 27 apr. 2024
Hello,We apologies for your experience at breakfast. We strive to give each guest a positive experience please know we value your feedback.

10/10 Fantastiskt

Armando

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very convinient
Bodde här 4 nätter i april 2024
Svar från EVEN Team 27 apr. 2024
Hi Armando, Thanks for the review we value your feedback. Hope to see you soon!

2/10 Väldigt dåligt

Tawnia

Reste med familjen
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Rooms are smaller than a pocket
Bodde här 2 nätter i mars 2024
Svar från EVEN Team 26 apr. 2024
Hello,Thanks for the review we apologies for not meeting your expectation however, we offer premium room with bigger space.

8/10 Bra

J-C

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very good hotel. Well placed and the room was OK, cleaned everyday and the cleaning cladies are very kind. litlle bit less for the ladies whom managed the breakfast place ( it as OK but sometimes ... )
Bodde här 7 nätter i april 2024
Svar från EVEN Team 25 apr. 2024
Hello,Thanks for the review we value your feedback.

4/10 Dåligt

Kristle

Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
Bodde här 4 nätter i april 2024
Svar från EVEN Team 20 apr. 2024
Hello,We value your feedback, apologies for not meeting your expectation. We strive to give every guest a positive experience. Hope we get the opportunity to serve you again

6/10 Okej

Fraser

Reste med familjen
Gillade: Renlighet och boendets skick och faciliteter
Gillade inte: Personal och service
I found the hotel to be in an excellent location to explore New York. Our room was very comfortable, clean and modern. On a negative note I didn’t find any of the hotel reception staff particularly helpful or approachable. They failed to volunteer information regarding my bill regards all charges which would have been helpful to me and taken some of the stress away for my otherwise very enjoyable trip.
Bodde här 5 nätter i april 2024
Svar från EVEN Team 25 apr. 2024
Hello, First we apologized for the inconvenience we the staff note helping with your hotel bill info. We strive to give every guest a positive experience, hope to see you again soon!

8/10 Bra

Lisette

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 4 nätter i april 2024
Svar från EVEN Team 19 apr. 2024
Hi Lisette,Thanks for the review we value your feedback.

10/10 Fantastiskt

Rogelio

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 6 nätter i april 2024
Svar från EVEN Team 14 apr. 2024
Hi Rogelio, thanks for the review we value your feedback.

8/10 Bra

Rakshit, San Diego

Gillade: Renlighet och boendets skick och faciliteter
Bodde här 3 nätter i april 2024
Svar från EVEN Team 13 apr. 2024
Hi Rakshit, Thanks for the review we value your feedback.

10/10 Fantastiskt

??, Arakawa-ku

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The location of hotel is perfect for sight seeing. It is close to grand central and lots of restaurants, CVS, coffee shops and a famous stake house as well. Trader’s Joe and laundromat are walking distance. And rooms are clean and beds are so good for sleep. I love a yoga mats to stretching after shower too. Only one thing which was dissapointted was the breakfast. It tastes super but it takes looong time to be served. If you go to the restaurant around 8am, you may have to wait more than 1 hour until you eat breakfast due to only one chef and one staff. I strongly recommend person who stay here, going to restaurant around 7am for breakfast if you do not wait too long. Given that point I strongly recommend you to stay this hotel enjoying life in New York.
Bodde här 5 nätter i april 2024
Svar från EVEN Team 12 apr. 2024
Hello,Thanks for great review we value your feedback. Hope to see you again soon!

10/10 Fantastiskt

Marije Jeltje

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Near public transport, clean, very friendly staff, nice breakfast
Bodde här 7 nätter i april 2024
Svar från EVEN Team 19 apr. 2024
Hi Marije, Thanks for the review we value your feedback.

10/10 Fantastiskt

Diana

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We really enjoyed our stay at the Even Hotel. It is conveniently located near many attractions. Staff were very friendly and helpful.
Bodde här 3 nätter i april 2024
Svar från EVEN Team 11 apr. 2024
Hi Diana, thanks for reviews we value your feedback. Hope to see you again soon!

8/10 Bra

Kaylyn

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The stay was lovely. The front desk and other staff members were friendly and helpful. Overall everything was clean.
Bodde här 2 nätter i april 2024
Svar från EVEN Team 11 apr. 2024
Hi Kaylyn, thanks for the review we value your feedback.

10/10 Fantastiskt

Patricia

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Personnel attentioné!
Bodde här 3 nätter i april 2024
Svar från The Even Team 9 apr. 2024
Hi Patricia, Thank you for staying with us at EVEN Hotel Midtown. We greatly appreciate your feedback.

6/10 Okej

Viola

Reste i grupp
Gillade: Renlighet, personal och service och bekvämligheter
Issue with lighting in the room flickering. Also, didn’t realize that the hotel didn’t have their own parking. We also didn’t know that we couldn’t leave and return without being charged another charge. We had to take a friend to the airport before the rest of the group at 3 am and found out that we had to pay again when we returned and reparked. So for less than 24 hours, we paid 110 before tax.
Bodde här 1 natt i april 2024
Svar från The Even Team 9 apr. 2024
Hello Viola, Thank you for taking the time to leave this review. The parking garage is separate from the EVEN midtown property. We are sorry to see there was something wrong with your lights and would have definitely been able to send someone to investigate it for you. We hope to have you back soon so we can turn your experience around.

10/10 Fantastiskt

Suzann

Bodde här 2 nätter i april 2024
Svar från EVEN Team 28 apr. 2024
Hi Suzann,Thanks for the review we value your feedback.

10/10 Fantastiskt

Amando

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i april 2024
Svar från EVEN Team 11 apr. 2024
Hi Amando, thanks for the review we value your feedback.

10/10 Fantastiskt

Ming

Gillade: Renlighet, personal och service och boendets skick och faciliteter
good
Bodde här 2 nätter i april 2024
Svar från EVEN Team 8 apr. 2024
Hi Ming, thanks for the review we value your feedback.

6/10 Okej

Alena

Bodde här 1 natt i april 2024
Svar från The Even Team 9 apr. 2024
Hello Alena, Thank you for staying at EVEN Hotel Midtown. We would love to hear more on your stay and what we can improve for the future.

10/10 Fantastiskt

Keri

Bodde här 2 nätter i april 2024
Svar från EVEN Team 27 apr. 2024
Hi Keri,Thanks for the review we value your feedback.

10/10 Fantastiskt

HARUTYUN

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great location and great service.
Bodde här 7 nätter i mars 2024
Svar från The Even Team 9 apr. 2024
Hello Harutyun, Thank you for taking the time to leave this review. We are so happy to see you enjoyed our location and service. We hope to see you soon!

10/10 Fantastiskt

Teruaki

Bodde här 4 nätter i april 2024
Svar från EVEN Team 27 apr. 2024
Hi Teruaki,Thanks for review we value your feedback. Hope to see you again soon!

10/10 Fantastiskt

Gabriela

Reste med sin partner
Gillade: Bekvämligheter
I say this every single time: I’LL BE BACK!
Bodde här 5 nätter i mars 2024
Svar från EVEN Team 5 apr. 2024
Hi Gabriela, thanks for the amazing review we value your feedback. Hope to see you again soon!

10/10 Fantastiskt

Masahiro

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
家族3人で泊りました。 部屋は少し狭かったですが、とてもきれいでしたし シャワーも問題なく使用できました。 朝食（マフィンとワッフル、ハムチーズのサンド）がおいしかったです。 生絞りのオレンジジュースが飲めるのもうれしいです。 立地も良く、歩いてグランドセントラル駅まですぐです。 スタバやドラッグストア、サラダやさんなどが近くにあり、隣のステーキ屋さんもすごくおいしかったです。 とてもおすすめです。
Bodde här 3 nätter i mars 2024
Svar från EVEN Team 6 apr. 2024
Hi Masahiro, thanks for the review we value your feedback!

6/10 Okej

Kilian

Reste med familjen
- la colazione servita è mooolto lenta, si aspetta mediamente 1 ora - è applicata una fee di 30$/giorno di "amenities": wifi, palestra quindi 120$ in più (mai letto da nessuna parte). - stanze piccole
Bodde här 4 nätter i mars 2024
Svar från The Even Team 3 apr. 2024
Hi Kilian, Thank you for taking the time to leave this review. We work hard to ensure our guests have a great and comfortable experience. We will review this with the appropriate departments. We hope to see you soon.

10/10 Fantastiskt

Brittney

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great staff and very clean
Bodde här 2 nätter i mars 2024
Svar från The Even Team 3 apr. 2024
Hello Brittney, Thank you for staying at EVEN Hotel Midtown East. We greatly appreciate your feedback. We hope to see you soon!

10/10 Fantastiskt

kathe

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
My room was perfect, the bed and bedding were wonderful - just right after a long day walking around NYC! While I did not use the work-out stuff in the room (yoga mat, yoga ball and elastic bands!) I thought they were a great idea.
Bodde här 2 nätter i mars 2024
Svar från The Even Team 3 apr. 2024
Thank you for staying at EVEN Hotel Midtown East. We greatly appreciate your feedback. We're so happy to see you enjoyed your stay with us. We hope to see you soon!

8/10 Bra

Tomoko

Gillade: Renlighet och personal och service
Bodde här 9 nätter i mars 2024
Svar från The Even Team 3 apr. 2024
Hello Tomoko, Thank you for staying with us. We appreciate your feedback and hope to welcome you back soon!

10/10 Fantastiskt

Jouko, Espoo

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great service and breakfast
Bodde här 6 nätter i mars 2024
Svar från EVEN Team 1 apr. 2024
Hi Jouko, thanks for the review we value your feedback!