Exteriör

Recensioner av Hampton Inn Madison Square Garden Area Hotel

3 out of 5

Recensioner

8,2

Väldigt bra

10 - Fantastiskt i betyg. 412 av 1015 recensioner" "
8 - Bra i betyg. 342 av 1015 recensioner" "
6 - Okej i betyg. 156 av 1015 recensioner" "
4 - Dåligt i betyg. 73 av 1015 recensioner" "
2 - Väldigt dåligt i betyg. 32 av 1015 recensioner" "

8,2/10

Renlighet

8,4/10

Personal och service

7,6/10

Bekvämligheter

7,8/10

Boendets skick och faciliteter

7,6/10

Hållbarhet

Recensioner

2/10 Väldigt dåligt

Verifierad resenär

Reste med familjen
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Not worth the price. The breakfast was very poor. The elevators were too busy with long waiting time, about 10 minutes in the morning. There were stains on the sheets.
Bodde här 3 nätter i december 2023
Svar från The Hampton Inn Herald Square Team 6 jan. 2024
Dear Guest, Thank you for sharing your experience. We appreciate your feedback on breakfast and elevator wait times. We regret any inconvenience caused by stained sheets. Your insights help us refine our offerings. We strive to ensure a comfortable stay for our guests. We hope you'll consider staying with us again, allowing us the opportunity to exceed your expectations.With Thanks, The Hampton Inn Herald Square Team

8/10 Bra

Björn

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i december 2023
Svar från The Hampton Inn Herald Square Team 12 dec. 2023
Dear Björn, On behalf of our Hampton Inn Manhattan-Madison Square Garden Area team, thank you for the excellent rating. We strive to deliver clean, comfortable accommodations and outstanding service to every guest; therefore, we appreciate you noticing our efforts. We enjoyed having you and hope to remain your hotel of choice whenever you return to Manhattan.With Thanks,The Hampton Inn Herald Square Team

8/10 Bra

Mikael

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 7 nätter i november 2023
Svar från The Hampton Inn Herald Square Team 9 dec. 2023
Dear Mikael, On behalf of our Hampton Inn Manhattan-Madison Square Garden Area team, thank you for the excellent rating. We strive to deliver clean, comfortable accommodations and outstanding service to every guest; therefore, we appreciate you noticing our efforts. We enjoyed having you and hope to remain your hotel of choice whenever you return to Manhattan.With Thanks,The Hampton Inn Herald Square Team

8/10 Bra

Jan

Reste med familjen
Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 9 nätter i oktober 2023
Svar från The Hampton Inn Herald Square Team 7 nov. 2023
Dear Jan, It is lovely to know you enjoyed everything about your time at Hampton Inn Manhattan-Madison Square Garden Area and that we exceeded your expectations. We strive to provide everything needed for the perfect getaway, business stay, or family vacation. We appreciate your kind rating, and we hope you will be able to stay with us again soon.With Thanks,The Hampton Inn Herald Square Team

4/10 Dåligt

Hanna

Gillade inte: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bad service!
Terrible service! Persons working in the reception were rude and arrogant! Not service minded at all. Will not come to this hotel again and do not recommend it to anyone else.
Bodde här 5 nätter i september 2023
Svar från The Hampton Inn Herald Square Team 28 sep. 2023
Dear Hanna, Thank you for sharing your experience. We genuinely regret not showing you the hospitality you deserve and that we customarily provide. We hope you will accept our sincere apologies. We would welcome another chance to show you our commitment to exceptional service. We look forward to welcoming you back soon.With Thanks, The Hampton Inn Herald Square Team

8/10 Bra

Tore

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great location, in Midtown nearby MSG and ESB. Complimentary breakfast is a nice option, crowded at times but good selection. Nice size rooms.
Bodde här 4 nätter i maj 2022
Svar från Victoria D. 12 juni 2022
Thank you so much for staying with us. We are so glad you enjoyed your stay!

2/10 Väldigt dåligt

Verifierad resenär

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 7 nätter i april 2022
Svar från KH 5 maj 2022
We apologize for the inconvenience. We hope you allow us the opportunity to better serve you.

8/10 Bra

Stefan

Reste i grupp
Gillade: Personal och service och rummets bekvämlighet
Bodde här 6 nätter i april 2022
Svar från KH 14 apr. 2022
Thank you for your feedback!

8/10 Bra

Tony

Reste med familjen
Gillade: Personal och service och boendets skick och faciliteter
Grymt läge på lugn gata.
Vi bodde här för andra gången på tre år. Grymt läge, närhet till det mesta man behöver. Bra frukost. Det som drar ned betyget är ljudnivån på luftvärmefläkten samt att det bara städades en gång på en vecka. Men vi bokar gärna detta hotell igen.
Bodde här 6 nätter i april 2022
Svar från Victoria D. 11 apr. 2022
Tack för att vi fick ta emot dig igen på dina resor. Det är verkligen vårt nöje här på hampton inn madison square garden.

8/10 Bra

Lotta

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 7 nätter i mars 2022
Svar från Victoria D. 3 apr. 2022
Thank you for your feedback!

8/10 Bra

Annika

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Centralt
Centralt, 1 kvarter från Penn Station. Stort rum för att vara New York. Bra frukost men trångt i matsalen. Ville man ha städat fick man säga till.
Bodde här 4 nätter i januari 2022
Svar från KH 14 feb. 2022
Tack så mycket för att du bor hos oss. Vi kan inte vänta med att ta emot dig vid ditt nästa besök.

10/10 Fantastiskt

Linda

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Worth the money
Room and bathroom was nice and clean. Bed was comfortable. Breakfast was also nice and with variety. Would definitely stay here again.
Bodde här 1 natt i januari 2022
Svar från Victoria D 5 feb. 2022
Thank you for staying with us!

10/10 Fantastiskt

Michael

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Transportation options being close to this location is a positive thing.
Bodde här 1 natt i april 2024
Svar från The Hampton Inn Herald Square Team 29 apr. 2024
Dear Michael, Thank you for the great review. We love knowing how pleased you were with our location and appreciated the easy access to public transportation. Your feedback is valuable to us. Thank you for choosing Hampton Inn Manhattan-Madison Square Garden Area! We hope you will make the same choice when your travels bring you back to New York City.With Thanks,The Hampton Inn Herald Square Team

8/10 Bra

Edward

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice place. Good for the value
Bodde här 3 nätter i april 2024
Svar från The Hampton Inn Herald Square Team 24 apr. 2024
Dear Edward, Thank you for choosing Hampton Inn Manhattan-Madison Square Garden Area for your recent stay. We work hard to ensure our guests have a comfortable and memorable stay. We are so pleased that we met your expectations and that you found us to be a great value. We would be delighted to accommodate you again in the future.With Thanks,The Hampton Inn Herald Square Team

8/10 Bra

Elizabeth

Reste med familjen
Gillade: Renlighet, personal och service och bekvämligheter
It’s a simple clean place to stay for a quick overnight.
Bodde här 1 natt i april 2024
Svar från The Hampton Inn Herald Square Team 21 apr. 2024
Dear Elizabeth, Thank you so much for your kind words about Hampton Inn Manhattan-Madison Square Garden Area! We're thrilled to hear that you found our hotel exceptionally clean during your stay. Our dedicated team works hard to ensure a spotless environment for all our guests. Your positive feedback means a lot to us, and we look forward to welcoming you back for another decent experience.With Thanks,The Hampton Inn Herald Square Team

10/10 Fantastiskt

ada

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Good decent stay
Bodde här 3 nätter i april 2024
Svar från The Hampton Inn Herald Square Team 19 apr. 2024
Dear Ada, It was a pleasure to welcome you to Hampton Inn Manhattan-Madison Square Garden Area. Thank you for mentioning how much you enjoyed our hospitality. Our thoughtful and devoted staff work hard to ensure we exceed our guest’s expectations throughout every visit. Thank you for choosing us, and we hope to see you again soon.With Thanks,The Hampton Inn Herald Square Team

8/10 Bra

JONGGU

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
교통이 편리하고 좋긴 하나 너무 번화가에 있어 밤새 시끄러웠어요
Bodde här 2 nätter i april 2024
Svar från The Hampton Inn Herald Square Team 16 apr. 2024
Dear JONGGU, Thank you for the gracious review. We are pleased our location worked well for you and that you appreciated being easily accessible around the city. Please accept our apologies for the inconvenience caused by the disturbances you experienced. We understand that noise outside our hotel can interrupt your comfort and rest. We sincerely apologize for this disruption and the frustration this undoubtedly caused during your stay. Thank you again for reviewing the Hampton Inn Manhattan-Madison Square Garden Area. We hope to see you soon!With Thanks,The Hampton Inn Herald Square Team

10/10 Fantastiskt

Lianeliz Maldonado

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Muy buena ubicación.
Bodde här 2 nätter i april 2024
Svar från Andrew 15 apr. 2024
Thank you so much for the feedback! We're glad you enjoyed your stay with us. We hope to see you again in the future.

10/10 Fantastiskt

Bobby

Bodde här 1 natt i april 2024

4/10 Dåligt

Yoko

Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
お昼に到着して部屋の準備がまだとの事だったので荷物を預かって貰いました。きちんと名前を書いたナンバータグをつけてもらっていたので感心しました。部屋の広さは丁度良かったと思いますが、部屋に入った途端埃っぽさを感じました。入り口と反対側の全く陽の当たらない2階で、向かいのビルがすぐ目の前にあり下はゴミ捨て場という何とも言い難い部屋でした。リネン類がしわしわで洗濯をした感じを全く感じないくたびれたもので、しかも4日ほどベットにダニがいて噛まれて眠れませんでした。掃除は一日置きで一回綺麗にはしてもらいましたが大きなは変化無しでした。 最初からティッシュペーパーが殆どなかったので、廊下にいたハウスキーパーに尋ねたら 無いの一言で終わり。 アイスマシーンもありますが壊れていました。 廊下が狭く他の部屋の話し声は筒抜け。おまけにドアが重いのか⁈ものすごい音を立てて閉まるので、人の出入りが激しい朝と夜はドアの閉まる音が連続しうるさいです。 朝食は自分で焼くワッフル、マフィンやパン、オートミール、りんごにオレンジ、バナナのある日も!それに加え日替わりで卵料理はスクランブルエッグやオムレツ、またソーセージ、ベーコンなどがありました。毎日担当者によって内容が変わっている様子。2台あるワッフルマシーンは日に日に壊れて4日目は食べれなくてとても残念でした。 朝食会場にあるコーヒー、紅茶、ココアはいつでも飲めて良かったです。 帰国後何も覚えのない1012円がデポジットから引かれていました。 要注意です。
Bodde här 4 nätter i april 2024
Svar från The Hampton Inn Herald Square Team 13 apr. 2024
Dear Yoko, We sincerely appreciate your feedback and regret hearing about your experience during your recent stay at our hotel. We take all guest comments seriously, especially matters of this nature, and understand the profound importance of maintaining a safe and comfortable environment for our guests. Our top priority is the well-being and satisfaction of our guests, and we are committed to addressing any concerns that may affect your stay. We have shared your concerns with the housekeeping team. Also, we are sorry for any unexplained charges and are looking into it. We regret the frustrations you experienced and are grateful for your patience. We hope you will accept our apologies and consider staying with us again.With Thanks,The Hampton Inn Herald Square Team

8/10 Bra

Karen

Reste med familjen
Gillade: Bekvämligheter
The room required maintenance. The toilet flush and taps were very loose and we were worried to use them in case they came away in our hands. Everyday something needed maintenance in the restaurant. By our third day there was no milk, and not much food available. But the location was great for our plans.
Bodde här 3 nätter i april 2024
Svar från The Hampton Inn Herald Square Team 11 apr. 2024
Dear Karen, Thank you for taking the time to evaluate our hotel. Please accept our apologies for the restaurant and bathroom issues you faced during your stay with us and any inconvenience this caused you. We certainly understand how frustrating it can be when maintenance issues arise. Hopefully, we will have the opportunity to make it up to you on a future visit. Thank you again; we wish you all the best with your travels.With Thanks,The Hampton Inn Herald Square Team

10/10 Fantastiskt

Fernando

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
La atención de todo el personal fue excelente. Tanto las chicas de la consejería, Skylar, Mattie, Jessie y Andrea, que siempre fueron atentas como la gente que servía en el desayuno, que no me acuerdo los nombres, sobre todo la mujer y el joven. La pasamos muy bien.
Bodde här 8 nätter i mars 2024
Svar från Andrea 7 apr. 2024
Hello Fernando,We are glad that you enjoyed your stay with us and we appreciate your kind words. Hopefully, we'll see you again in the future! Take care!

10/10 Fantastiskt

Tim

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Easy walk to Madison Square Garden. Go Huskies.
Bodde här 4 nätter i mars 2024
Svar från The Hampton Inn Herald Square Team 6 apr. 2024
Dear Tim, Thank you for staying with us at Hampton Inn Manhattan-Madison Square Garden Area and for your generous review. It is excellent to learn how much you could take advantage of our location within walking distance of Madison Square Garden. It was a pleasure hosting your visit, and we hope you will stay with us again soon!With Thanks,The Hampton Inn Herald Square Team

10/10 Fantastiskt

Mary Ellen, W Rupert

Great spot to stay safe neat and clean 8 minute walk to train station.
Bodde här 1 natt i april 2024
Svar från The Hampton Inn Herald Square Team 5 apr. 2024
Dear Mary Ellen, Thank you for staying with us at Hampton Inn Manhattan-Madison Square Garden Area and for your generous review. We are glad you found our hotel safe and clean and that you could take advantage of our great location, which is convenient for walking to the train station. It was a pleasure hosting your visit, and we hope you will stay with us again soon.With Thanks,The Hampton Inn Herald Square Team

6/10 Okej

Caroline

Reste med familjen
Gillade: Renlighet
Gillade inte: Boendets skick och faciliteter
Zimmerservice hat nicht stattgefunden,Frühstück auf Papptellern, und allgemein eher abgelebt
Bodde här 2 nätter i mars 2024
Svar från The Hampton Inn Herald Square Team 3 apr. 2024
Dear Caroline, Thank you for being our guest and sharing feedback about your visit. We are disappointed that your stay was not perfect. Please accept our apologies for any inconvenience caused by the lack of housekeeping service during your stay. We will address these concerns with the respective team. Your feedback is essential as we are committed to clean and impeccably maintained accommodations. We hope to welcome you again when your travels bring you this way.With Thanks,The Hampton Inn Herald Square Team

8/10 Bra

Dominique

Bodde här 3 nätter i mars 2024
Svar från The Hampton Inn Herald Square Team 4 apr. 2024
Dear Dominique, Thank you for this kind rating! We always work hard to provide a high-quality experience for all our guests, so it's nice to hear that you had an enjoyable stay at Hampton Inn Manhattan-Madison Square Garden Area. We'd love to host you again someday for another great visit.With Thanks,The Hampton Inn Herald Square Team

10/10 Fantastiskt

YOSUE, SAN JUAN

Bodde här 3 nätter i mars 2024
Svar från The Hampton Inn Herald Square Team 3 apr. 2024
Dear YOSUE, Thank you for being our guest and for the high rating! It is wonderful to learn how much you enjoyed your time at Hampton Inn Manhattan-Madison Square Garden Area and that we exceeded all of your expectations. That's what we like to see! We can't wait to share another fantastic experience with you soon.With Thanks,The Hampton Inn Herald Square Team

6/10 Okej

Cyril

Reste med familjen
Gillade: Renlighet och personal och service
Gillade inte: Bekvämligheter
Bien mais on entend les voisins.
Bodde här 3 nätter i mars 2024
Svar från Andrea 1 apr. 2024
Hello Cyril,We apologize for the inconveniences that you experienced. We are glad that you still enjoyed your stay.

10/10 Fantastiskt

jose

Reste med familj och småbarn
Great stay , thank you
Bodde här 4 nätter i mars 2024
Svar från The Hampton Inn Herald Square Team 28 mars 2024
Dear jose, Thank you for your outstanding rating. We are glad we could exceed your expectations and that you loved visiting our hotel. We appreciate you letting fellow travelers know about your experience, and we look forward to many more visits to the Hampton Inn Manhattan-Madison Square Garden Area.With Thanks,The Hampton Inn Herald Square Team

8/10 Bra

Jerson

Gillade: Renlighet
Bodde här 1 natt i mars 2024
Svar från The Hampton Inn Herald Square Team 28 mars 2024
Dear Jerson, Thank you for the beautiful Hampton Inn Manhattan-Madison Square Garden Area rating. We are delighted to have provided you with a satisfying visit. It was our pleasure to have you stay with us, and we hope to host you again soon.With Thanks,The Hampton Inn Herald Square Team

10/10 Fantastiskt

Sandy

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Overall cleanliness, great area to stay. No issues getting there. Staff is great very helpful.
Bodde här 3 nätter i mars 2024
Svar från The Hampton Inn Herald Square Team 27 mars 2024
Dear Sandy, We're pleased to welcome you to Hampton Inn Manhattan-Madison Square Garden Area. Cleanliness is paramount, and we're pleased it met your expectations. It's lovely to know our location and helpful staff made your stay even better. Thank you for your kind words, and we can't wait to welcome you back for another enjoyable stay!With Thanks,The Hampton Inn Herald Square Team

10/10 Fantastiskt

Kizer

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I enjoyed the quietness and that the city lights weren’t too bright! I would definitely stay here again.
Bodde här 3 nätter i mars 2024
Svar från The Hampton Inn Herald Square Team 26 mars 2024
Dear Kizer, It is always a pleasure to hear a guest will return as we strive to provide an outstanding visit to everyone who walks through our doors! We're thrilled you enjoyed the quiet atmosphere and the city lights during your stay. Thank you for choosing Hampton Inn Manhattan-Madison Square Garden Area, and We look forward to welcoming you back for another enjoyable stay.With Thanks,The Hampton Inn Herald Square Team

6/10 Okej

Ling-en

Affärsresenär
The hotel is conveniently located closer to Penn station, subway entrances, and shopping and dining areas. Overall, it provides nice, quiet room and good breakfast. However, some facilities in the room, such as lights and faucet in an awkward angle of the sink, can be improved.
Bodde här 4 nätter i mars 2024
Svar från Andrea 24 mars 2024
Hello Ling-en,First and foremost, thank you for joining us at the Hampton Inn Madison Square Garden. We do apologize for our short comings and we appreciate the honest feedback. We are glad that you still had a great time!

10/10 Fantastiskt

Terance

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 5 nätter i mars 2024
Svar från Andrea 22 mars 2024
Hello Terrance,We appreciate your feedback! Have a great day!

10/10 Fantastiskt

William, Bristol

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The employees were very friendly and professional
Bodde här 5 nätter i mars 2024
Svar från The Hampton Inn Herald Square Team 19 mars 2024
Dear William, We appreciate your kind comments and excellent rating of your stay at Hampton Inn Manhattan-Madison Square Garden Area. It was delightful to know that the thoughtful service provided by our dedicated associates exceeded your expectations. Thank you for the exceptional review, and we hope to have you as our guest again soon.With Thanks,The Hampton Inn Herald Square Team

6/10 Okej

Vivek

Reste med familj och småbarn
Close walk to Madison square garden, Empire State Building and Times Square. Breakfast is decent though they run out of items quickly. Area around the place is sketchy. They do provide snacks in the room daily. Housekeeping is every other day and the Room is small for a family , outdated and limited wall outlets to charge your devices .
Bodde här 4 nätter i mars 2024
Svar från Skyla 14 mars 2024
Hello Vivek, thank you for you input!

6/10 Okej

Evan

Bodde här 2 nätter i mars 2024
Svar från The Hampton Inn Herald Square Team 3 apr. 2024
Dear Evan, We hope you loved many aspects of our hotel and appreciate you sharing your rating. We are disappointed that we may not have lived up to all of your expectations and are grateful for your feedback. Thank you for staying with us, and we hope you will give us another chance to provide you with the flawless hospitality you should always expect from us.With Thanks,The Hampton Inn Herald Square Team

10/10 Fantastiskt

Gloria Gerardino

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Easy access to food, shop, transport. Staff are accommodating. Excellent!
Bodde här 3 nätter i mars 2024
Svar från Mattie 12 mars 2024
Dear Gloria, Thank you for choosing to stay with us at Hampton Inn Manhattan-Madison Square Garden Area and taking the time to share your review. We are pleased that you had a pleasant stay overall. We enjoyed having you as our guest and hope for the opportunity to host your future New York visit. With Thanks, The Hampton Inn Herald Square Team

8/10 Bra

Shamila

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff are very friendly and helpful
Bodde här 3 nätter i mars 2024
Svar från The Hampton Inn Herald Square Team 11 mars 2024
Dear Shamila, We are pleased to hear about your positive experience with our staff at Hampton Inn Manhattan-Madison Square Garden Area! Providing exceptional service is our priority, and we are glad our team could assist you during your stay. Thank you for your kind words, and we look forward to welcoming you back in the future!With Thanks, The Hampton Inn Herald Square Team

10/10 Fantastiskt

Martin

Reste med familjen
Gillade: Renlighet, personal och service och bekvämligheter
Let’s be blunt. You are cheap, that’s the primary reason we all book with you - but it costs absolutely nothing extra for this hotels front desk team and the concierges to smile, say good morning and make you feel a milion dollars even though we haven’t got it. Free breakfast is great, but the team makes it feel way better.. thanks!
Bodde här 3 nätter i mars 2024
Svar från Andrea 11 mars 2024
Hi Martin!Thank you for staying at the Hampton in! We appreciate your kind and generous review!

4/10 Dåligt

Wilhelmus Van der

Gillade inte: Personal och service
Bodde här 5 nätter i mars 2024
Svar från Mattie 12 mars 2024
Dear Wilhelmus, Thank you for providing feedback regarding your recent stay with us. Our goal is to exceed our guests' expectations. Therefore, we want to extend our sincere apologies for not doing so. We regret your disappointment with your stay and that it did not meet your expectations. We look forward to another chance to regain your full trust. We wish you all the best with your travels. With Thanks, The Hampton Inn Herald Square Team

10/10 Fantastiskt

Vincent Anthony

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great place! * Little fridge in rooms would be nice
Bodde här 6 nätter i mars 2024
Svar från Andrea 11 mars 2024
Hi Vincent!Thank you for staying at the Hampton in! We appreciate your kind and generous review!

8/10 Bra

Arturo

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Beau choix de déjeuner Emplacement stratégique
Bodde här 3 nätter i mars 2024
Svar från The Hampton Inn Herald Square Team 9 mars 2024
Dear Arturo, We are glad that everything went well during your time with us, and our location made for a memorable experience! Thank you for choosing Hampton Inn Manhattan-Madison Square Garden Area and leaving your outstanding feedback. We hope to welcome you back any time you are in the area.With Thanks,The Hampton Inn Herald Square Team

8/10 Bra

Haley

Affärsresenär
Gillade: Renlighet och personal och service
Good location.
Svar från The Hampton Inn Herald Square Team 7 mars 2024
Dear Haley, Thank you for choosing Hampton Inn Manhattan-Madison Square Garden Area and for this outstanding review! We get great feedback on our location, and we are happy this made your stay even more enjoyable. It was a pleasure having you as our guest, and we look forward to welcoming you again soon.With Thanks,The Hampton Inn Herald Square Team

10/10 Fantastiskt

SANDRINE

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Perfect location, full breakfast included. Staff very kind and room clean.
Bodde här 3 nätter i mars 2024
Svar från The Hampton Inn Herald Square Team 7 mars 2024
Dear SANDRINE, We are thrilled your time with us was amazing! Our location, services, and amenities, in conjunction with our dedicated team of hospitality professionals, help to create a memorable experience for our valued guests. Thank you for sharing this; we look forward to hosting you again at Hampton Inn Manhattan-Madison Square Garden Area.With Thanks,The Hampton Inn Herald Square Team

10/10 Fantastiskt

Jörg

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Zentral gelegenes Hotel mit etwas zu kleinem Frühstücksraum, aber sehr nettem Personal!
Bodde här 6 nätter i februari 2024
Svar från The Hampton Inn Herald Square Team 4 mars 2024
Dear Jörg, Thank you for staying with us at Hampton Inn Manhattan-Madison Square Garden Area and complimenting our associates. It is always our goal to provide an outstanding experience, and we are delighted we could be a part of making your visit so memorable! We are glad you could take advantage of our great location and explore all New York offers. It was a pleasure hosting your visit, and we hope you will stay with us again soon! With Thanks, The Hampton Inn Herald Square Team

10/10 Fantastiskt

aurelie

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bon hébergement tres pratique et proche de beaucoup d'activités. Metro à proximité.
Bodde här 7 nätter i februari 2024
Svar från The Hampton Inn Herald Square Team 2 mars 2024
Dear Aurelie, We are delighted you chose to stay with us at Hampton Inn Manhattan-Madison Square Garden Area. We want to be a true home away from home for travelers, so our highest priority is ensuring every guest has a relaxing experience with comfortable accommodations. It is great to know our location was convenient for your travel needs. Thank you for taking time out of your busy day to recognize our efforts. We hope to welcome you again soon.With Thanks,The Hampton Inn Herald Square Team

8/10 Bra

Amelia

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i februari 2024
Svar från The Hampton Inn Herald Square Team 3 mars 2024
Dear Amelia, We are delighted you enjoyed your Hampton Inn Manhattan-Madison Square Garden Area stay. We strive to provide each guest with an exceptional visit; therefore, knowing we exceeded your expectations is lovely. We hope you will return whenever your travels bring you to New York.With Thanks,The Hampton Inn Herald Square Team

8/10 Bra

Ariadna

Reste med familjen
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Nothing good Only the hubication The breafast horrible And the personal attention finish all very fast Small capacity Never do the room I spend 4 days Without gel shampoo No refill nothing good Onli the localization the best Very bad attention worse the breafast and the personal not enoght personal only 2 persons Horrible
Bodde här 3 nätter i februari 2024
Svar från The Hampton Inn Herald Square Team 1 mars 2024
Dear Ariadna, Thank you for providing feedback regarding your recent stay with us. We are pleased you enjoyed our location. However, our goal is to exceed our guests' expectations. Therefore, we want to extend our sincere apologies for not doing so in the areas you outlined. Your comments will be shared with our leadership and used as an opportunity to improve our guest experience. We look forward to another chance to regain your full trust. We wish you all the best with your travels.With Thanks, The Hampton Inn Herald Square Team

6/10 Okej

Michael

Bodde här 6 nätter i februari 2024
Svar från The Hampton Inn Herald Square Team 21 mars 2024
Dear Michael, We value guest feedback, so we thank you for taking the time to share your rating. We aim to make each guest feel at home, so we are disappointed if we do not meet your expectations. We hope you will give us another chance to welcome you back so you can experience our hotel as you should have on this visit.With Thanks, The Hampton Inn Herald Square Team