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Recensioner av Hilton Garden Inn New York/Tribeca

3 out of 5
Hilton Garden Inn New York/Tribeca
39 Avenue of the Americas, New York, NY

Recensioner

8,4

Väldigt bra

10 - Fantastiskt i betyg. 490 av 1003 recensioner" "
8 - Bra i betyg. 295 av 1003 recensioner" "
6 - Okej i betyg. 115 av 1003 recensioner" "
4 - Dåligt i betyg. 57 av 1003 recensioner" "
2 - Väldigt dåligt i betyg. 46 av 1003 recensioner" "

8,6/10

Renlighet

8,6/10

Personal och service

7,8/10

Bekvämligheter

8,2/10

Boendets skick och faciliteter

7,8/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Christian

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 6 nätter i oktober 2023
Svar från Joel R 8 nov. 2023
Thank you so much for providing us with your feedback score! We are thrilled you had an amazing experience at our property. Our team thrives of ensuring each guest is cared for and valued! Again, we appreciate your business and look forward towards seeing you in the near future.

10/10 Fantastiskt

Fredrik

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Weekende med familjen
Bra hotell för familjen, vi bytte till ett rum som inte vetter mot gatan och fick därmed urusel utsikt men riktigt bra rum. Perfekt med tunnelbanan precis utanför som underlättade kommunikation med övriga Manhattan. Ett tips är att lära känna kvarteren omkring vilka var riktigt trevliga.
Bodde här 3 nätter i augusti 2023
Svar från Area General Manager 9 aug. 2023
Dear Fredrik, Thank you for choosing Hilton Garden Inn New York/Tribeca for your recent stay and for sharing your experience with fellow travelers. We are pleased that you loved our fantastic location and that our devoted associates took excellent care of you. We hope to have the pleasure of accommodating you again soon.At your Service, Elizabeth Pimentel-Johnson Area General Manager

6/10 Okej

Anneli

Reste i grupp
Gillade: Renlighet och personal och service
Ok läge, börjar bli slitet
Trevlig och hjälpsam personal. Hjälpte snabbt till att fixa varmvattnet som var halvljummet. Men de lyckades inte fixa värmen i klimatanläggningen så kallt på rummet sista två dagarna. Sköna sängar, bra läge som gör man står ut med trafiken. Trevligt de bjuder på kaffe med lite tilltugg på morgonen.
Bodde här 5 nätter i september 2022
Svar från General Manager 20 okt. 2022
Dear Anneli, Thank you for taking the time to tell us about your time with us. We are sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is essential to us, and I am saddened to hear about the concerns you had with the HVAC noise. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrences. On a positive note, we are glad to read you liked the comfort of our beds and that our location was perfect for your needs. It was a pleasure hosting your visit, and we hope you will return for the exceptional visit we love to provide.At your Service, Elizabeth Pimentel-Johnson Area General Manager

10/10 Fantastiskt

KARL-MAGNUS

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Nöjda
Ett helt ok hotell även om känslan är att det är lite slitet. Vi hade t ex en del problem med en dörr som inte gick att stänga utan en del trixande och kort som upprepande slutade fungera. Sköna sängar, ganska rymliga rum. Tunnelbana precis utanför, nära till bra frukostställen. Närområdet precis runt hotellet är dock inte särskilt roligt. Men vi var helt nöjda!
Bodde här 4 nätter i juli 2022
Svar från Xavier G. 15 aug. 2022
Tack för att du tog dig tid att dela din upplevelse. Det gläder mig att höra dig tid här på HGI - Tribeca var till din smak. Vi ser fram emot att välkomna dig tillbaka till vårt hotell i framtiden. Vårt mål är att göra din vistelse bättre och ljusare. Om något inte bara är som du gillar det, låt bara någon Teammedlem veta, så fixar vi det. Garanterat.

8/10 Bra

Verifierad resenär

Affärsresenär
Gillade: Personal och service och rummets bekvämlighet
Bodde här 2 nätter i januari 2022

6/10 Okej

Kristina

Bodde här 1 natt i januari 2022

8/10 Bra

amanda

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Helt ok hotell med ett riktigt bra läge
Hotellet var verkligen inte speciellt lyxigt eller modernt, men heller inte dåligt bara lite "dated". Det var rent och fräscht och på rummet fanns kaffemaskin, micro och ett tomt kylskåp. Så vi som vaknade väldigt tidigt kunde göra en macka och koka kaffe, det var riktigt bra. Sängarna var sköna. Städningen gjordes bara om man sa till om att man ville ha städat, det fattade vi inte först men funkade bra. Men lite ovanligt kanske. Dock, det bästa med hotellet var läget. Tunnelbanan låg 10 meter från ingången. Promenadavstånd till alla underbara restauranger i West village och Soho.
Bodde här 4 nätter i december 2021

8/10 Bra

Verifierad resenär

Reste i grupp
Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Prisvärt
Helt OK hotell för pengarna. Ganska begränsad service (rummet städas inte varje dag) men inget som störde oss.
Bodde här 1 natt i november 2021

8/10 Bra

Verifierad resenär

Reste i grupp
Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Helt ok
Helt ok för priset. Gillade området. Skulle bo här igen. Hyfsat snabbt wifi.
Bodde här 5 nätter i november 2021

10/10 Fantastiskt

Elin

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i mars 2020
Svar från Alana F 27 mars 2020
Thank you for your comments. We hope to see you in the near future. Take Care!

10/10 Fantastiskt

Pär

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great location and it had everythign we needed for out stay.
Bodde här 2 nätter i december 2019

8/10 Bra

VA

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
One of the less expensive hotels in the area. Friendly staff and clean and large rooms. Dollar for dollar, it is much better value that some more expensive hotels in the area. One downside, they used to provide free continental breakfast. It is not the case now. Still it is a good value.
Bodde här 2 nätter i april 2024
Svar från Leadership Team 2 maj 2024
Dear VA, Thank you for your kind review; we are pleased to read how much you enjoyed your stay at Hilton Garden Inn New York/Tribeca, especially our comfortable, spacious guest rooms and friendly staff. It is our goal to deliver an excellent value at a great price, so it is wonderful to know this was your experience. We believe that fresh and clean accommodations and excellent customer service add to the charm of the stay. We have noted your specific feedback regarding the breakfast and will share it appropriately with our team. It was our pleasure to host your stay, and we look forward to your next visit.Best Regards,Leadership Team

10/10 Fantastiskt

Janiece

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Leadership Team 2 maj 2024
Dear Janiece, Thank you for being our guest and for the high rating! It is wonderful to learn how much you enjoyed your time at Hilton Garden Inn New York/Tribeca and that we exceeded all of your expectations. That's what we like to see! We can't wait to share another fantastic experience with you soon.Best Regards,Leadership Team

6/10 Okej

William

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Hallways are extremely LOUD. When the guest room Doors close they are terribly loud unlike any hotel I have ever stayed at Not much of a concierge service at the front seat with little to no information.
Bodde här 4 nätter i april 2024
Svar från Leadership Team 30 apr. 2024
Dear William, We are disappointed to learn about the noise disturbances you experienced from the hallways, which is usually not the case always. This concern should not have gone unaddressed. We are very disappointed to read about the issues you encountered with our front desk staff. Please accept our apologies for not delivering the exceptional stay you deserved. We utilize feedback like yours to improve our guest experience. It was a pleasure to have you as our guest, and we hope to see you again soon.Best RegardsLeadership Team

10/10 Fantastiskt

Gaetanne

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Parking isn’t necessary convenient, but the Horel is nice and quiet. Close to a lot of downtown amenities and subways. Great restaurants and shopping within walking distance. Waterfront trails and activities.
Bodde här 1 natt i april 2024
Svar från Leadership Team 30 apr. 2024
Dear Gaetanne, Thank you for your generous compliments about our Hilton Garden Inn New York/Tribeca. We are glad that you found our hotel peaceful. It is delightful to know our prime waterfront location with proximity to subways, restaurants, and other attractions perfectly suited your plans. We have noted your specific feedback regarding the hotel parking; your thoughts will be shared appropriately. Thank you again for your review. We hope to see you soon!Best Regards,Leadership Team

10/10 Fantastiskt

R E ASHLEY, STEVENS

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Leadership Team 26 apr. 2024
Dear R E ASHLEY, Thank you for your outstanding rating. We are glad that we could exceed all of your expectations and that you loved your visit to our hotel. We appreciate you taking the time to let fellow travelers know about your experience, and we look forward to many more visits to Hilton Garden Inn New York/Tribeca whenever you are in this part of NYC.Best Regards,Leadership Team

10/10 Fantastiskt

José

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 4 nätter i april 2024
Svar från Leadership Team 26 apr. 2024
Dear José, Thank you for being our guest and for the high rating! It is wonderful to learn how much you enjoyed your time at Hilton Garden Inn New York/Tribeca and that we exceeded all of your expectations. That's what we like to see! We can't wait to share another fantastic experience with you soon. Thank you again for your review; we appreciate you staying with us!Best Regards,Leadership Team

4/10 Dåligt

Benjamin

Doesn’t take cash… inconvenience for me
Bodde här 2 nätter i april 2024
Svar från Joel 24 apr. 2024
Thank you for your feedback! Yes, unfortunately our hotel does not take cash as well as many hotels in NYC. We apologize for the inconvenience however, please note that on your reservation details prior it states that a debit/credit card is needed for check in. We hope that this does not discourage you in the future and hope to see you again. Have a great day!

10/10 Fantastiskt

Mahleak

Gillade: Personal och service och boendets skick och faciliteter
Great
Bodde här 1 natt i februari 2024
Svar från Leadership Team 19 apr. 2024
Dear Mahleak, We appreciate the wonderful review. Thank you for taking time to share your experience. Our entire team is invested in providing you with a memorable stay and your positive comments motivate us to keep up the hard work. We hope Hilton Garden Inn New York/Tribeca is your first choice the next time you visit this part of NYC, and we wish you all the best with your travels.Best Regards,Leadership Team

10/10 Fantastiskt

Meredith

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Excellent. Will stay again. Adjacent restaurant was a GEM. Location was perfect. Room was sizable and comfortable. Street view was awesome. Very pleased.
Bodde här 1 natt i april 2024
Svar från Leadership Team 19 apr. 2024
Dear Meredith, We are delighted to learn how much you could take advantage of our location, which is within walking distance of many restaurants. We are happy that we could provide you with a comfortable stay and great city views. Thank you for sharing that you will be returning in the future. It will be our pleasure to host you again at Hilton Garden Inn New York/Tribeca. Best Regards,Leadership Team

10/10 Fantastiskt

Michelle

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Good hotel in a perfect location. Canal Street subway stop right outside. Clean hotel, friendly staff and location icant be beat with great restaurants within short walking distance.
Bodde här 3 nätter i april 2024
Svar från Joel 23 apr. 2024
Thank you so much for your feedback! We are thrilled that you enjoyed our location and our hotel! We look forwards to seeing you in the near future again!

6/10 Okej

Craig

Gillade: Personal och service
Bodde här 3 nätter i april 2024
Svar från Leadership Team 20 apr. 2024
Dear Craig, Thank you for taking the time to rate your visit. We hope your overall stay was pleasant, but we want it to be perfect. We always aspire to exceed our guests' expectations; therefore, we apologize if we did not do so during your time with us. Thank you for choosing our hotel, and we hope you will give us another opportunity to welcome you for the exceptional visit we enjoy providing.Best Regards,Leadership Team

8/10 Bra

David

Gillade: Renlighet, personal och service och boendets skick och faciliteter
No
Bodde här 3 nätter i april 2024
Svar från Joel 17 apr. 2024
Thank you for your feedback! We look forward towards your future stays with us!

8/10 Bra

Samuel

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great place to stay! Small hotel rooms.
Bodde här 3 nätter i april 2024
Svar från Joel 16 apr. 2024
Thank you for your feedback! We really appreciate your your comments. We look forward towards seeing you again in the near future!

10/10 Fantastiskt

Gerald, manchester

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
clean / efficient / easy to be there / will go again
Bodde här 2 nätter i april 2024
Svar från Joel 16 apr. 2024
Thank you for your feedback! We really appreciate your your comments. We look forward towards seeing you again in the near future!

10/10 Fantastiskt

Jennifer

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great location and staff!
Bodde här 5 nätter i april 2024
Svar från Leadership Team 16 apr. 2024
Dear Jennifer, Thank you for the kind review of the Hilton Garden Inn New York/Tribeca. We are pleased everything went great for you during your visit and that our wonderful location made it even better. It is always a pleasure to read reviews complimenting our service and hospitality. Thank you for being our guest. We hope to be your first choice every time you visit the city.Best Regards,Leadership Team

6/10 Okej

David

Reste med familjen
Gillade: Personal och service
I did not like the fact that there was only one elevator working. It took forever just to get to my room with my family.
Bodde här 4 nätter i mars 2024
Svar från Leadership Team 9 apr. 2024
Dear David, Thank you for taking the time to post your review. We are happy your overall experience was a pleasant one. However, we would like to extend our apologies for the longer wait times you experienced for our elevator. Only having one elevator can cause delays, especially during peak times of the day, and we are very grateful for your patience. It was a pleasure hosting your visit, and we hope to see you again soon.Best Regards,Leadership Team

10/10 Fantastiskt

Cammie

Bodde här 3 nätter i mars 2024
Svar från Leadership Team 29 apr. 2024
Dear Cammie, Thanks for the outstanding rating! We are delighted your time at Hilton Garden Inn New York/Tribeca was so great, as we always strive for excellence. We look forward to your return soon so we can share another fantastic experience with you on your next visit to the city. Best Regards,Leadership Team

10/10 Fantastiskt

Thomas Julian Long,

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i april 2024
Svar från Leadership Team 9 apr. 2024
Dear Thomas Julian Long, Thank you for your outstanding rating. We are glad that we could exceed all of your expectations and that you loved your visit to our hotel. We appreciate you taking the time to let fellow travelers know about your experience, and we look forward to many more visits to Hilton Garden Inn New York/Tribeca.Best Regards,Leadership Team

6/10 Okej

Vikramsingh

Reste med familj och småbarn, Reste med familjen
The area around this hotel is increasingly noisy, dirty and full of vagrants wandering around. The staff gave my wife a hard time when checking in as well due to us having different last names and me having made the reservation. I had to drop her off with the kids and the bags park the car a mile away due to the hotel not having parking onsite. The hotel advertises that it has parking but it does not. They partner with a garage about a 10 minute walk away.
Bodde här 1 natt i april 2024
Svar från Leadership Team 8 apr. 2024
Dear Vikramsingh, We sincerely apologize for the inconvenience you experienced during your recent visit to our hotel. We strive to offer a secure and convenient parking area for our guests, and it's regrettable to learn this was not your experience. Further, we apologize for any discomfort caused by the surrounding environment. Please know that we work closely with the local law enforcement authorities to ensure the safety and security of all our guests, and our team is committed to delivering comfortable accommodations. We will review these concerns internally to enhance our guest experience and prevent such matters from impacting future guests. We hope for the opportunity to welcome you back and regain your trust in our hotel in the future.Best Regards, Leadership Team

6/10 Okej

Shreyas, Simi Valley

Gillade: Renlighet och boendets skick och faciliteter
Bodde här 2 nätter i april 2024
Svar från Leadership Team 11 apr. 2024
Dear Shreyas, Thank you for sharing your rating regarding your recent visit. We regret any issues which left you with a less-than-perfect impression of our hotel. Please accept our apologies if you experienced any inconvenience. We encourage you to try us again, as we are confident you will enjoy the excellent hospitality we are known for providing.Best Regards,Leadership Team

10/10 Fantastiskt

Kathleen

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great hotel , Convenient location
Bodde här 2 nätter i april 2024
Svar från Leadership Team 7 apr. 2024
Dear Kathleen, We are glad that everything went well during your stay and that our location was convenient for your plan. Thank you for choosing Hilton Garden Inn New York/Tribeca and claiming us a great hotel. It was a pleasure having you as our guest, and we look forward to welcoming you again soon.Best Regards, Leadership Team

10/10 Fantastiskt

Michael

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice spot in Tribeca. The Botte Italian restaurant next door is tasty. The room and price is good. Walked to NYU with my family-daughter wants to go. Short Uber to Pier 16 for boat tours, and up to Empire State. I rented a car to go to Philly and DC getting out of the lower west side through the Holland Tunnel in minutes. I was impressed.
Bodde här 3 nätter i mars 2024
Svar från Leadership Team 5 apr. 2024
Dear Michael, Thank you for reviewing your recent Hilton Garden Inn New York/Tribeca stay! We are delighted we could accommodate you and your family during your time in the city and that we left you with such a wonderful impression. It was a pleasure to see you found our hotel at a reasonable price, and our location was easy to access to several city attractions, including NYU, Empire State, and the city's west side. It was a pleasure having you as our guest, and we look forward to welcoming you back to the area.Best Regards,Leadership Team

10/10 Fantastiskt

Zehua

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Quiet, clean, and safe. Spacious for NYC!
Bodde här 4 nätter i mars 2024
Svar från Leadership Team 4 apr. 2024
Dear Zehua, Thank you for the outstanding rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay. We strive to ensure all our guests are delighted at the Hilton Garden Inn Tribeca. Therefore, seeing you find our hotel safe, clean, and spacious was a pleasure. We look forward to seeing you again when you are in the NYC Tribeca area.Best Regards,Leadership Team

10/10 Fantastiskt

Clara

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
A very nice hotel with great staff, and a very nice restaurant
Bodde här 1 natt i mars 2024
Svar från Leadership Team 3 apr. 2024
Dear Clara, Thank you for taking the time to share about your recent stay at our hotel. Here at the Hilton Garden Inn Tribeca, we thrive on ensuring all our guests are extremely satisfied. Therefore, we are delighted to read that you enjoyed your stay so much and that our staff and restaurant made your stay memorable. We look forward to seeing you again when you are in the NYC Tribeca area!Best Regards,Leadership Team

10/10 Fantastiskt

Randi

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We have stayed at this location several times and it is wonderful!
Bodde här 4 nätter i mars 2024
Svar från Leadership Team 2 apr. 2024
Dear Randi, We're genuinely thrilled to learn that you've had wonderful experiences during your stays at Hilton Garden Inn New York/Tribeca! Our team is dedicated to providing exceptional service and ensuring your comfort throughout your visit. Your loyalty means the world to us, and we look forward to welcoming you back for another seamless experience soon!Best Regards, Leadership Team

10/10 Fantastiskt

James

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This is our regular hotel when we visit NYC. We're never disappointed in the rooms, and it's so convenient to subway lines.
Bodde här 3 nätter i januari 2024
Svar från Leadership Team 1 apr. 2024
Dear James, We appreciate your loyalty to our brand and thank you for making us your preferred choice. You are part of our family now, and we are pleased to know that our team members always make you feel at home. Being so close to subway lines is a beautiful asset, and we are glad this enhanced your visit. We hope you will stay with us again at Hilton Garden Inn New York/Tribeca.Best Regards,Leadership Team

8/10 Bra

Ramy

Gillade: Personal och service
Elevator broken ice machine broken.
Bodde här 1 natt i mars 2024
Svar från Leadership Team 30 mars 2024
Dear Ramy, Thank you for sharing your review. We are pleased we could provide you with an overall pleasant stay. However, we apologize for the temporary inconvenience with our elevators and ice machine. Your comfort is our priority, and we will address these issues with the maintenance team. We are grateful for your patience, and we hope you will stay with us again for the revitalizing experience you deserve.Best Regards,Leadership Team

8/10 Bra

Kathleen

Reste med familjen, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
One of the elevators wasn’t working and the other was moving incredibly slow. The room was small but comfortable and clean. The staff was kind and helpful. There was no complementary breakfast
Bodde här 1 natt i mars 2024
Svar från Leadership Team 30 mars 2024
Dear Kathleen, We appreciate you choosing us and for taking the time to leave your feedback. We are devoted to giving each guest a great experience, so thank you for the kind review of our friendly and helpful associates. However, we are sorry to hear about your experience with the elevators. We also appreciate your feedback about our breakfast options. It was our pleasure accommodating you, and we look forward to welcoming you back to the Hilton Garden Inn New York/Tribeca!Best Regards,Leadership Team

10/10 Fantastiskt

Brian

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Although we didn't use housekeeping since we sleep in, housekeeping was VERY present in visible in all the rooms in our floor. Our room was very clean upon entering. Staff was okay. Property is very small. It was awesome to have a restaurant right on the property. A decent snack stand that was open all night. Great location that had plenty locations that were in walking distance, and a bus stop right across the street that can take you to midtown and subway stop right outside. Two big downsides: area is EXTREMELY noisy. Right next to a police station, much hustle and bustle, and windows were not sealed well to prevent sound, and even a draft. Also loading zone is very very small, and dangerous next to major street. Very challenging loading and unloading. Needs a bellhop service. Expedia advertises this having parking BUT it is affiliated with a lot few blocks off the property. Price for parking is per night and very expensive. Thanks
Bodde här 2 nätter i mars 2024
Svar från Leadership Team 28 mars 2024
Dear Brian, Thank you for choosing Hilton Garden Inn New York/Tribeca for your recent stay and for sharing your experience with fellow travelers. We are pleased that you loved our fantastic location and that our devoted associates took excellent care of you. However, we are sorry for any inconvenience the parking fee may have caused. We hope to accommodate you again soon.Best Regards,Leadership Team

6/10 Okej

Mark

Bodde här 3 nätter i december 2023
Svar från Leadership Team 15 apr. 2024
Dear Mark, Thank you for rating your visit with us. We are disappointed if you had any issues which kept you from thoroughly enjoying your stay. We would welcome another opportunity to show you our outstanding hospitality. We appreciate the feedback and hope to see you the next time you visit the area.Best Regards,Leadership Team

10/10 Fantastiskt

Pria

Bodde här 1 natt i mars 2024
Svar från Leadership Team 15 apr. 2024
Dear Pria, On behalf of our team at the Hilton Garden Inn New York/Tribeca, thank you for the excellent rating. We strive to deliver clean, comfortable accommodations combined with outstanding service to every guest; therefore, we appreciate you noticing our efforts. We enjoyed having you, and we hope we continue to be your hotel of choice whenever you return to the city.Best Regards,Leadership Team

10/10 Fantastiskt

Robyn

Bodde här 1 natt i mars 2024
Svar från Leadership Team 13 apr. 2024
Dear Robyn, On behalf of our Hilton Garden Inn New York/Tribeca team, thank you for the excellent rating. We strive to deliver clean, comfortable accommodations and outstanding service to every guest; therefore, we appreciate you noticing our efforts. We enjoyed having you, and we hope to remain your hotel of choice whenever you return to the city.Best Regards,Leadership Team

10/10 Fantastiskt

Masoud

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice location hotel staff and front desk are courteous
Bodde här 1 natt i mars 2024
Svar från Leadership Team 24 mars 2024
Dear Masoud, What a pleasure to read your kind remarks regarding our devoted team and how perfect our location was for your visit to New York! We want every guest to have a memorable stay, and we will enjoy passing along your compliments to everyone. Thank you for choosing Hilton Garden Inn New York/Tribeca; we hope to see you again soon!Best Regards,Leadership Team

10/10 Fantastiskt

Gerald, manchester

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
clean and safe a nice restaurant on site
Bodde här 1 natt i mars 2024
Svar från GM 22 mars 2024
Thank you so much for your feedback! We are thrilled that you enjoyed your stay with us! We hope to see you in the near future!

10/10 Fantastiskt

Hope Claire Astete

Gillade: Renlighet, personal och service och boendets skick och faciliteter
None
Bodde här 3 nätter i mars 2024
Svar från Leadership Team 14 mars 2024
Dear Hope, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. We were happy to host you at the Hilton Garden Inn New York/Tribeca. We hope to see you again soon.Best Regards,Leadership Team

10/10 Fantastiskt

Michael

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Smooth and easy. Great Italian restaurant.
Bodde här 1 natt i mars 2024
Svar från Area General Manager 9 mars 2024
Dear Michael, We are grateful for reviewing your stay at Hilton Garden Inn New York/Tribeca. We are glad you enjoyed our smooth services and appreciated the restaurant. We are delighted you included us in your travel plans and hope to welcome you back on a future visit.At your Service,Elizabeth Pimentel-JohnsonArea General Manager

10/10 Fantastiskt

Montreal

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från Area General Manager 9 mars 2024
Dear Montreal, We appreciate you leaving your generous rating regarding your recent visit to Hilton Garden Inn New York/Tribeca. Your feedback is essential to us. It is a pleasure to know you enjoyed all we offer. We appreciate your patronage and hope that we will host you again in the future. At your Service,Elizabeth Pimentel-JohnsonArea General Manager

2/10 Väldigt dåligt

Tod

Bodde här 1 natt i mars 2024
Svar från Leadership Team 27 mars 2024
Dear Tod, Thank you for sharing your rating. We genuinely care about ensuring our guests' comfort, and we apologize if we did not meet these expectations. We hope you will consider giving us another chance on your next visit so we can provide you with a much-improved stay.Best Regards,Leadership Team

10/10 Fantastiskt

freddie

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
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Bodde här 1 natt i mars 2024
Svar från Area General Manager 3 mars 2024
Dear Freddie, It is lovely to know you enjoyed everything about your time at Hilton Garden Inn New York/Tribeca and that we exceeded your expectations. We strive to provide everything needed for the perfect getaway, business stay, or family vacation. We appreciate your kind rating, and we hope you will be able to stay with us again soon.At your Service,Elizabeth Pimentel-JohnsonArea General Manager