Exteriör

Recensioner av Holiday Inn New York City - Wall Street, an IHG Hotel

3 out of 5

Recensioner

7,2

Bra

10 - Fantastiskt i betyg. 286 av 1003 recensioner" "
8 - Bra i betyg. 336 av 1003 recensioner" "
6 - Okej i betyg. 166 av 1003 recensioner" "
4 - Dåligt i betyg. 111 av 1003 recensioner" "
2 - Väldigt dåligt i betyg. 104 av 1003 recensioner" "

7,8/10

Renlighet

8,0/10

Personal och service

6,4/10

Bekvämligheter

7,2/10

Boendets skick och faciliteter

6,6/10

Hållbarhet

Recensioner

8/10 Bra

Linda

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet

8/10 Bra

Yan

Gillade: Renlighet, personal och service och bekvämligheter
Room is small. Not all electric outlets work. They provide grab and go breakfast. Great location.
Bodde här 3 nätter i april 2024
Svar från General Manager 2 maj 2024
Dear Yan, We are grateful for your valuable review of our hotel. It is a pleasure to hear that our location turned out convenient for you on this trip. It is a pleasure to know that you were happy with our breakfast service. Thank you for your specific feedback regarding the size of your room. We are sorry the electric outlets were not working perfectly, and for any inconvenience this caused you. Please know our front desk is always available and happy to help make your stay more comfortable. We value comments and hope to have the opportunity to welcome you back on a future visit. Thank you again.Best Regards,Waheeda AshrafGeneral Manager

10/10 Fantastiskt

Catherine

Gillade: Renlighet och personal och service
Bodde här 2 nätter i april 2024
Svar från General Manager 2 maj 2024
Dear Catherine, Knowing you enjoyed every aspect of your stay at Holiday Inn New York City-Wall Street is why we do what we do! Thank you for taking the time to leave your rating about our hotel. We look forward to seeing you again whenever your travels bring you back to the area.Best Regards,Waheeda AshrafGeneral Manager

6/10 Okej

michele

Reste med familjen
Gillade: Personal och service
We liked that it was convenient to all areas of nyc. Affordable.
Bodde här 3 nätter i april 2024
Svar från Waheeda Ashraf General Manager 1 maj 2024
Dear Michele, Thank you for confirming how fantastic our location is! We couldn't agree more. We appreciate you mentioning that you found us of great value for your visit and hope to see you again soon!Best Regards,Waheeda AshrafGeneral Manager

6/10 Okej

Luca

Gillade: Renlighet
Gillade inte: Personal och service
Just your average tiny hotel in NYC with insufficient staffing who rushes every step of the way and communicate poorly. But not worse than any other hotel of this low end category. We were told we were ok for late checkout (2pm) but they forgot and disabled the key and then complained that we didn’t double check with them in the morning. But once we pointed out that we don’t read minds and that they need to communicate, they let us stay. Again, average.
Bodde här 1 natt i april 2024
Svar från General Manager 29 apr. 2024
Dear Luca, Thank you for choosing our hotel. We hope you will accept our apologies for the concerns you experienced during late check-out. We regret not providing the attentive service we strive to provide every guest. This issue has been addressed with our staff to ensure it will not be repeated. We truly hope you will give us another chance to prove that we are committed to providing outstanding hospitality to our guests. Thank you for taking the time to leave this valuable feedback and for choosing us for your visit to New York. Best Regards,Waheeda AshrafGeneral Manager

4/10 Dåligt

Caolan

Reste med sin partner
Gillade: Renlighet och personal och service
After 2 weeks I still haven’t received my deposit back after leaving no mess in the room
Bodde här 5 nätter i april 2024
Svar från Justine Pieretti - Front Office Manager 27 apr. 2024
Dear Caolan, The Deposit taken at check in will not show back to your bank account as a credit amount, as it was not a charge, just an Authorization Hold on your day of check in April 10th 2024. We release any unused amount of the original hold at checkout, your bank however can take multiple business days to release the original hold, depending on Bank Rules and the type of Card used. See below:US Credit Card - Banks take 3-10 bank business days to release - this will be April 29th 2024. US Debit Card - Banks take 3-15 bank business days to release - this will be May 7th 2024International Credit/Debit Card - Banks take 7-21 bank business days to release - this will be May 15th 2024.If the Original Hold taken on April 10th 2024 is no longer showing on your bank statement, than you deposit has been released.

8/10 Bra

Marie-Stephane

Reste med familjen
J’ai signalé 2 bris et ils n’ont pas été réparés. Pas de frigo ni coffret de sécurité. Lit très confortable, rideau opaque.
Bodde här 5 nätter i april 2024
Svar från General Manager 21 apr. 2024
Dear Marie-Stephane, Thank you for your review of Holiday Inn New York City-Wall Street stay. We are happy you found our guest room comfortable which made your stay pleasant. However, we regret that our in-room amenities were not up to your expectations. We appreciate you choosing our hotel, and we hope you will allow us another opportunity to show you the outstanding experience that we strive to provide every guest.Best Regards,Waheeda AshrafGeneral Manager

10/10 Fantastiskt

Burnley F Miller

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Extremely satisfied with this hotel
Bodde här 2 nätter i april 2024
Svar från General Manager 9 apr. 2024
Dear Burnley F Miller, It was a pleasure to read your fantastic review of the Holiday Inn New York City-Wall Street. We strive to provide our guests with outstanding hospitality, and your compliments serve as an encouragement to all of us. Thank you for the recommendation, and we hope to be your hotel of choice every time you visit New York City.Best Regards,Waheeda AshrafGeneral Manager

10/10 Fantastiskt

Kimberly

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This was a really nice, affordable room in a great location.
Bodde här 2 nätter i april 2024
Svar från General Manager 8 apr. 2024
Dear Kimberly, Thank you for taking the time to post such kind remarks about Holiday Inn New York City-Wall Street. It is a pleasure to read that you enjoyed your stay with us. We pride ourselves on providing comfortable accommodations in a convenient location at an affordable rate, and we're delighted that we met your expectations. Thank you for choosing to stay with us, and we hope to welcome you back again soon for another seamless experience!Best Regards, Waheeda Ashraf General Manager

10/10 Fantastiskt

Sebastian

Bodde här 7 nätter i mars 2024
Svar från General Manager 25 apr. 2024
Dear Sebastian, Your generous rating made our day! We are dedicated to providing every guest with a great experience at Holiday Inn New York City-Wall Street, and we appreciate you taking the time to leave your feedback. We hope to see you soon whenever you are in this part of NYC. Best Regards,Waheeda AshrafGeneral Manager

6/10 Okej

Brianna

Gillade: Personal och service
1 bed was small but had all the basics
Bodde här 2 nätter i mars 2024
Svar från General Manager 3 apr. 2024
Dear Brianna, We are glad you found the room adequately equipped with all the essentials. Your comfort is our priority, and we aim to provide a cozy environment for our guests. Should you visit again, please feel free to inquire about room options that may better suit your preferences. We appreciate your feedback and hope to welcome you back for another pleasant stay.Best Regards, Waheeda Ashraf General Manager

8/10 Bra

Liam

Reste med sin partner
Gillade: Renlighet och personal och service
Lobby is small and old, but rooms are clean and modern enough. Big comfy beds. Downsides were rooms close and could hear so much from other rooms above and to the side, but also from the street. The other thing was I was told breakfast was included but they didn't have that facility
Bodde här 5 nätter i mars 2024
Svar från General Manager 3 apr. 2024
Dear Liam, Thank you for sharing your experience at Holiday Inn New York City-Wall Street. We are delighted you found our rooms clean and modern and enjoyed our comfortable beds. We appreciate your feedback regarding noise levels and breakfast. Rest assured, we are constantly working to improve our facilities and services. Your feedback is valuable, and we hope to welcome you back for an even more enjoyable stay in the future.Best Regards, Waheeda Ashraf General Manager

8/10 Bra

Becky, McPherson

Reste med familjen
Gillade: Renlighet, personal och service och bekvämligheter
Although an older property, the staff was nice and provided us with all we needed.
Bodde här 4 nätter i mars 2024
Svar från General Manager 2 apr. 2024
Dear Becky, We are delighted to hear that you enjoyed your stay at Holiday Inn New York City-Wall Street. Providing exceptional service and meeting our guests' needs are our top priorities, and we're glad to know that our staff could make your experience a positive one. Your feedback is appreciated, and we hope to welcome you back for another pleasant stay in the future. Thank you for choosing to stay with us!Best Regards, Waheeda Ashraf General Manager

8/10 Bra

Ricardo

Reste med familjen
Gillade: Bekvämligheter
Great
Bodde här 2 nätter i mars 2024
Svar från General Manager 2 apr. 2024
Dear Ricardo, Thank you for choosing Holiday Inn New York City-Wall Street. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a great stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Best Regards, Waheeda Ashraf General Manager

6/10 Okej

Lourdes

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
El hotel es sumamente accesible, con excelente ubicación, las instalaciones son pequeñas pero cómodas y cuentan con lo necesario para estadías cortas. La parte negativa es que a la hora de hacer la reserva, la página dice que es pago contra estancia y que el cargo se hace en su totalidad en el momento de estar en el hotel; sin embargo una semana antes, me hicieron sin aviso previo una retención de más de la mitad del cargo total, lo cual es publicidad engañosa.
Svar från Justine Pieretti - Front Office Manager 29 mars 2024
Dear Lourdes, Thank you for sharing your generous comments, particularly about our hotel's location. Your review was a pleasure to read, and we were delighted to learn that the service provided by some of our associates surpassed your expectations. We will enjoy sharing your compliments to recognize them for a well-done job, and it will also help us raise our service standards. We look forward to having you as our guest again whenever your travels bring you back to New York City.

6/10 Okej

Kuniaki

Gillade inte: Boendets skick och faciliteter
Bodde här 7 nätter i mars 2024
Svar från General Manager 28 mars 2024
Dear Kuniaki, Your feedback helps us understand our guest experience better, and we are committed to using this insight to enhance your next stay. We hope you will give us another chance to impress you. Thank you for staying with us, and we wish you all the best.Best Regards,Waheeda AshrafGeneral Manager

10/10 Fantastiskt

Daisy

Gillade: Renlighet, personal och service och boendets skick och faciliteter
It was good
Bodde här 3 nätter i mars 2024
Svar från Justine Pieretti - Front Office Manager 29 mars 2024
Dear Daisy, Thank you for your outstanding rating and review regarding your recent stay at the Holiday Inn New York City-Wall Street. We are delighted to hear you had a positive experience during your stay with us! We look forward to welcoming you back soon.

8/10 Bra

Donald

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Hotel staff was nice and the location was great. Rooms are really small - no refrigerator or microwave. If you’re going to spend most of your time in the city and not in your room, this is a fine hotel to stay at. Rooms are a tad small but worked for us.
Bodde här 2 nätter i mars 2024
Svar från Justine Pieretti - Front Office Manager 24 mars 2024
Thank you for choosing to stay with us and for taking the time to share your review. We are glad you enjoyed our convenient location and were pleased with our Hotel Staff. Our team always appreciates knowing where we can redirect our focus to strengthen our hospitality efforts, so we are grateful for each of your comments. We enjoyed having you as our guest and hope for the opportunity to host your future New York visits.

4/10 Dåligt

Madison

Reste med familjen
Gillade: Personal och service
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Horribly unclean.
Svar från Justine Pieretti - Front Office Manager 23 mars 2024
Dear MadisonWe appreciate you taking the time to share your experience. We're disappointed to learn about the issues you encountered with your room. Your feedback is important, and we apologize for any inconvenience caused by the room's condition. Rest assured, we will address these concerns internally to ensure a more comfortable stay for our future guests. We hope to have the opportunity to welcome you back for an improved experience.

6/10 Okej

Annette

Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
Bathroom dirty , sink clogged , dirty sheets for the price was not worth it for the money they charged me .
Bodde här 3 nätter i mars 2024
Svar från General Manager 17 mars 2024
Dear Annette, We sincerely apologize for the experience you encountered during your stay. Your feedback regarding the cleanliness of the bathroom clogged sink, and bedding is deeply concerning. We take such matters seriously and will promptly address them with our housekeeping and maintenance teams. We understand the importance of providing our guests a comfortable and clean environment, and we regret falling short of your expectations. Your comments are invaluable in helping us improve our services. We hope you will consider giving us another opportunity to provide you with the exceptional service and comfort you deserve on your next visit. We look forward to welcoming you back soon.Best Regards, Waheeda Ashraf General Manager

10/10 Fantastiskt

Ditlind

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
.
Bodde här 1 natt i februari 2024
Svar från General Manager 15 mars 2024
Dear Ditlind, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Holiday Inn New York City-Wall Street; we hope to see you again soon. Best Regards, Waheeda Ashraf General Manager

10/10 Fantastiskt

Ben

Gillade: Renlighet och personal och service
Bodde här 3 nätter i mars 2024
Svar från General Manager 11 mars 2024
Dear Ben, Thank you for the outstanding rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at Holiday Inn New York City-Wall Street. We look forward to your return and wish you all the best with your future travels.Best Regards, Waheeda Ashraf General Manager

8/10 Bra

Anjeanett

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
We had a great trip. Our room was small, but clean and well appointed. The location was great. Walkable, and close to transit options. Lots of food nearby. The only blip was that on our second day, we came back to keys that didn’t work. I was told we didn’t have a room assigned to us. Something happened in the computer. I had a short moment of panic because all of our belongings were in the room. The desk staff did fix it.
Bodde här 3 nätter i februari 2024
Svar från General Manager 27 feb. 2024
Dear Anjeanett, We are delighted you had a great trip at Holiday Inn New York City-Wall Street. It is lovely to read you found the room clean and well-appointed and enjoyed the convenient location, which is close to everything. We noticed your feedback regarding room keys but are glad our staff swiftly resolved the issue. Your comfort and satisfaction are our top priorities, and we look forward to welcoming you back soon.Best Regards, Waheeda Ashraf General Manager

10/10 Fantastiskt

Felicia

Affärsresenär, Reste med sin partner
Gillade: Boendets skick och faciliteter
The best hotel I ever been to
Bodde här 1 natt i februari 2024
Svar från General Manager 26 feb. 2024
Dear Felicia, We are delighted you had a great experience throughout our hotel. We love what we do, but it is always nice to be recognized for a job well done! We will share your compliments with our staff, and we hope to have the honor of hosting you again here at Holiday Inn New York City-Wall Street.Best Regards, Waheeda Ashraf General Manager

10/10 Fantastiskt

Francisco

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff was amazing, they upgraded me to a king suite! The location was great, so much stuff around, and everything is at a walkable distance.
Bodde här 1 natt i februari 2024
Svar från General Manager 14 feb. 2024
Dear Francisco, Thank you for posting such kind comments about our staff. We make every effort to provide service that is above and beyond your expectations, so we are pleased to see that you loved everything about your stay. Being so close to local attractions is one of the many benefits of staying with us. Thank you for being our guest, and we look forward to your next visit to Holiday Inn New York City-Wall Street.Best Regards, Waheeda Ashraf General Manager

6/10 Okej

Giovanni

Reste med sin partner
Gillade: Personal och service
Gillade inte: Bekvämligheter och boendets skick och faciliteter
Closed to subway stations and with many places where to eat. Area surrounding the property was a little noisy at times and a little bit dirty. Rooms were very little, and AC/ heater was very noisy. The staff personnel was friendly and courteous. Overall,and considering price, it was a nice experience.
Bodde här 3 nätter i januari 2024
Svar från General Manager 11 feb. 2024
Dear Giovanni, Thank you for sharing about your experience at our hotel. We are so glad you liked our friendly staff and location, which is close to subway stations and many restaurants. It is nice to learn how much you enjoyed the many aspects of your visit and that you found our hotel to be of great value. However, we want to apologize for the issues you encountered with the air unit. We will address this appropriately, and we want to thank you for your patience. It was a pleasure hosting your visit, and we hope you will be our guest whenever you return to the area.Best Regards, Waheeda Ashraf General Manager

10/10 Fantastiskt

Saskia, Sun Valley

Bodde här 2 nätter i februari 2024
Svar från General Manager 20 mars 2024
Dear Saskia, We appreciate you leaving your generous rating regarding your recent visit to Holiday Inn New York City-Wall Street. Your feedback is essential to us. It is a pleasure to know you enjoyed all we offer. We appreciate your patronage and hope that we will host you again in the future. Best Regards, Waheeda Ashraf General Manager

10/10 Fantastiskt

melissa, Brooklyn

Gillade: Renlighet, personal och service och boendets skick och faciliteter
After a long day i had last night, i had a power outage in my apartment, i had to find a hotel last minute to sleep and charge my phone. Luckily i found the holiday inn over on nassau street and for a great price being that it was in the city and next to subway.. The room was a decent size and clean. The staff was friendly. I had no complaints.
Bodde här 1 natt i februari 2024
Svar från Justine Pieretti - Front Office Manager 4 feb. 2024
Dear Melissa, Thank you for taking the time to share your positive experience at our hotel. We're delighted you enjoyed our convenient location and received excellent service from our staff. Your feedback is valuable, and we look forward to welcoming you back for another wonderful stay at Holiday Inn New York City-Wall Street. Best Regards,

10/10 Fantastiskt

HERON W

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 4 nätter i januari 2024
Svar från General Manager 29 jan. 2024
Dear HERON W, Thank you for being our guest and for the high rating! It is wonderful to learn how much you enjoyed your time at Holiday Inn New York City-Wall Street and that we exceeded all of your expectations. That's what we like to see! We can't wait to share another fantastic experience with you soon.Best Regards, Waheeda AshrafGeneral Manager

8/10 Bra

Matthew, Somerville

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Surprisingly 'cozy' for a 20 story hotel. The building has a strange footprint so only five rooms per floor in the tower. Great location for grabbing subways to Brooklyn and rest of Manhattan, Fulton St Station is 2 blocks North. They don't feed you, but lots of restaurants around, though most close relatively early. Staff very nice. Room was nice, modern and clean. Cable SUCKED, don't stay here to watch tv. Will happily stay here again, neat part of the city to use as a home base.
Bodde här 3 nätter i januari 2024
Svar från General Manager 28 jan. 2024
Dear Matthew, Please accept our gratitude for taking the time to review your stay at Holiday Inn New York City-Wall Street. We love receiving comments like yours, as our goal is to ensure a memorable experience for every guest. We are so glad that you enjoyed our service, but we are sorry to read that the television was not working properly as you would have liked in your room. We have shared your comments regarding the problem in television with our maintenance team to ensure an enjoyable stay for our future guests. It was a true pleasure to have you as our guest, and we hope to see you again soon.Best Regards,Waheeda AshrafGeneral Manager

6/10 Okej

Jannete

Affärsresenär, Reste med sin partner
Gillade: Personal och service och boendets skick och faciliteter
I like the location. very central. Staff was very nice. My room had an unpleasnt smell. Im glad I had my essential ois with me. So problem solved.
Bodde här 3 nätter i januari 2024
Svar från General Manager 25 jan. 2024
Dear Jannete, Thank you for mentioning how much you enjoyed our central location, and we certainly appreciate your compliments on our staff. However, it was certainly disappointing to read about the issues that you experienced. Your concerns have been shared with our team, and we will address them appropriately. It was a pleasure hosting your visit, and we hope to accommodate you again soon.Best Regards, Waheeda Ashraf General Manager

10/10 Fantastiskt

Ericka

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great stayed from beginning to end, within 5 min walking distance from the metro and 8 min distance walking to the 9/11 museum, room small but with everything you need for a quick trip, housekeeping was amazing. Clean sheets and towels every day I will definitely recommend staying here. We arrived at 5am and they accommodate us without any problem and even let us do late check out. Can’t wait to visit New York again. Thank you for making our stay a good one.
Bodde här 3 nätter i januari 2024
Svar från General Manager 25 jan. 2024
Dear Ericka, Thank you for the wonderful review. We are so glad our location worked well for you and that you appreciated being so close to the metro and 9/11 museum. Your kind words about our associates, their commitment to excellence, and the cleanliness of our rooms are greatly appreciated. We will share your feedback with our entire team, which will undoubtedly boost their morale. We strive to provide exceptional service, and your recognition of our efforts is very motivating. Thank you for choosing to stay with us at Holiday Inn New York City-Wall Street, and we look forward to welcoming you back soon.Best Regards, Waheeda Ashraf General Manager

10/10 Fantastiskt

Jorge Luis

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 3 nätter i december 2023
Svar från General Manager 25 jan. 2024
Dear Jorge Luis, Thank you for your outstanding rating. We are glad that we could exceed all of your expectations and that you loved your visit to our hotel. We appreciate you letting fellow travelers know about your experience, and we look forward to many more visits to Holiday Inn New York City-Wall Street.Best Regards, Waheeda Ashraf General Manager

10/10 Fantastiskt

Teofilo

Gillade: Personal och service och boendets skick och faciliteter
Bodde här 3 nätter i januari 2024
Svar från Justine P. 21 jan. 2024
Please accept our gratitude for reviewing your stay at Holiday Inn New York City-Wall Street. We are happy you enjoyed your experience. We appreciate your great feedback and hope to have you as our guest again.

10/10 Fantastiskt

Lourdes

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We always rerurn to them it's so convenient.
Bodde här 1 natt i januari 2024
Svar från General Manager 15 jan. 2024
Dear Lourdes, It is a pleasure to read your fantastic review of the Holiday Inn New York City-Wall Street. We strive to provide our guests with outstanding hospitality, and your compliments serve as an encouragement to all of us. Thank you for the recommendation, and we hope to be your hotel of choice whenever you visit New York City.Best Regards,Waheeda AshrafGeneral Manager

6/10 Okej

micayla

Bodde här 3 nätter i december 2023
Svar från General Manager 2 feb. 2024
Dear micayla, Thank you for rating your stay. We hope your overall visit was pleasant. However, we regret if there were any issues that kept it from being perfect. We appreciate you choosing our hotel, and we hope you will return for the exceptional experience we are known for providing.Best Regards, Waheeda Ashraf General Manager

10/10 Fantastiskt

Luke

Bodde här 3 nätter i januari 2024
Svar från Waheeda Ashraf General Manager 12 jan. 2024
Dear Luke, We are delighted you enjoyed your stay at Holiday Inn New York City-Wall Street. We strive to provide each guest with an exceptional visit; therefore, knowing we exceeded your expectations is lovely. We hope you will return whenever you travel to New York City.Best Regards,Waheeda AshrafGeneral Manager

8/10 Bra

Zachary

Gillade: Renlighet, personal och service och rummets bekvämlighet
Bodde här 3 nätter i januari 2024
Svar från General Manager 10 jan. 2024
Dear Zachary, We are thrilled you had an excellent stay at Holiday Inn New York City-Wall Street, and we appreciate the fantastic rating. It was our pleasure to accommodate you, and we look forward to your next visit with us.Best Regards,Waheeda AshrafGeneral Manager

8/10 Bra

Joseph

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i januari 2024
Svar från General Manager 10 jan. 2024
Dear Joseph, Thank you for the beautiful review. We are thrilled we met your expectations for a fantastic stay at Holiday Inn New York City-Wall Street. We hope to have the pleasure of doing so again on your next visit to New York City.Best Regards,Waheeda AshrafGeneral Manager

10/10 Fantastiskt

Geoffrey Godson

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 4 nätter i januari 2024
Svar från General Manager 31 jan. 2024
Dear Geoffrey Godson, Thank you for the excellent rating! We always work hard to provide a high-quality experience for all our guests, so it's terrific to hear that you had such an enjoyable stay at Holiday Inn New York City-Wall Street. We'd love to host you again someday for yet another unforgettable visit.Best Regards, Waheeda Ashraf General Manager

8/10 Bra

Raymond

Reste med familjen
Gillade: Renlighet och personal och service
Bodde här 12 nätter i december 2023
Svar från General Manager 10 jan. 2024
Dear Raymond, On behalf of our Holiday Inn New York City-Wall Street team, thank you for the excellent rating. We strive to deliver clean, comfortable accommodations and outstanding service to every guest; therefore, we appreciate you noticing our efforts. We enjoyed having you and hope to continue being your hotel of choice whenever you return to New York City.Best Regards,Waheeda AshrafGeneral Manager

10/10 Fantastiskt

Julia

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i december 2023
Svar från General Manager 10 jan. 2024
Dear Julia, Thank you for the outstanding rating. We are delighted that from check-in through check-out, we could provide you with a great stay at Holiday Inn New York City-Wall Street. We look forward to your return and wish you all the best with your future travels.Best Regards,Waheeda AshrafGeneral Manager

10/10 Fantastiskt

MrBrishi

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Super Hotel, cerca del metro! Y fácil traslados!
Bodde här 4 nätter i december 2023
Svar från General Manager 10 jan. 2024
Dear MrBrishi, Please accept our gratitude for reviewing your stay at Holiday Inn New York City-Wall Street. Thank you for mentioning how close we are to the metro. Our guests frequently say our excellent location; we are happy this was your experience. It was a true pleasure to have you as our guest, and we hope to see you again soon.Best Regards,Waheeda AshrafGeneral Manager

6/10 Okej

Jeffrey

Reste med sin partner
Gillade: Personal och service
Very nice staff. The elevator smelled a little funky but the rooms were clean.
Bodde här 5 nätter i december 2023
Svar från General Manager 6 jan. 2024
Dear Jeffrey, Thank you for recognizing our friendly staff and clean rooms. We appreciate your feedback about the elevator and will address it accordingly. Your satisfaction is important to us, and we look forward to welcoming you back for another pleasant stay in the future.Best Regards, Waheeda Ashraf General Manager

6/10 Okej

Carlos

Bodde här 10 nätter i december 2023
Svar från General Manager 21 jan. 2024
Dear Carlos, Thank you for being our guest and sharing feedback about your visit. We are disappointed that your stay was not perfect. We value hearing from our guests, as this lets us better improve our guest experience. We hope we will have the pleasure of welcoming you again when your travels bring you this way.Best Regards, Waheeda Ashraf General Manager

10/10 Fantastiskt

Nicole

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We loved it
Bodde här 4 nätter i november 2023
Svar från General Manager 31 dec. 2023
Dear Nicole, Thank you for the beautiful review. We are thrilled we met your expectations for a fantastic stay at Holiday Inn New York City-Wall Street. We hope to have the pleasure of doing so again on your next visit to New York City.Best Regards,Waheeda AshrafGeneral Manager

10/10 Fantastiskt

Nelson

Bodde här 4 nätter i december 2023
Svar från General Manager 20 jan. 2024
Dear Nelson, Thank you for your outstanding rating. We are glad that we could exceed all your expectations and that you loved your visit to our hotel. We appreciate you taking the time to let fellow travelers know about your experience, and we look forward to many more visits to Holiday Inn New York City-Wall Street.Best Regards, Waheeda Ashraf General Manager

4/10 Dåligt

Guillermo

Reste med familjen
Gillade: Personal och service
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Bodde här 5 nätter i december 2023
Svar från Justine P. 29 dec. 2023
Thank you for evaluating your recent stay with us. Your comfort and convenience are important to us, and we apologize for any disruption this may have caused. Your comments will be shared with our team to prevent such incidents. It was our pleasure to accommodate you, and we hope you will give us another opportunity to show you the outstanding hospitality you deserve.

4/10 Dåligt

ANDRES SALVADOR

Reste med sin partner
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Gillade inte: Personal och service
Buena estadía pero el personal de recepción pesimo
Bodde här 4 nätter i december 2023
Svar från General Manager 26 dec. 2023
Dear ANDRES SALVADOR, Thank you for evaluating your recent stay with us. We are delighted you enjoyed your stay. However, we apologize for your issues with our front desk staff. We take these reviews seriously, and our team is evaluating your feedback to ensure these concerns are not repeated. We hope you will allow us another occasion to provide you with the hospitality you deserve every time you stay with us.Best Regards,Waheeda AshrafGeneral Manager

6/10 Okej

Luis

Reste med sin partner
Gillade inte: Personal och service
Good enough for short trip.
Bodde här 3 nätter i december 2023
Svar från General Manager 24 dec. 2023
Dear Luis, Thank you for taking the time to review your stay. We get great feedback on our location, and we are happy this made your stay even more enjoyable. We value your patronage and hope you will stay with us again.Best Regards,Waheeda AshrafGeneral Manager