Alla recensioner som visas är recensioner från verkliga gäster. Endast resenärer som har bokat en vistelse med oss kan publicera en recension. Vi verifierar recensioner i enlighet med våra riktlinjer och publicerar alla recensioner, både positiva och negativa.Mer informationÖppnas i ett nytt fönster
10 - Fantastiskt i betyg. 285 av 485 recensioner" "
10 - Fantastiskt
285
8 - Bra i betyg. 107 av 485 recensioner" "
8 - Bra
107
6 - Okej i betyg. 49 av 485 recensioner" "
6 - Okej
49
4 - Dåligt i betyg. 26 av 485 recensioner" "
4 - Dåligt
26
2 - Väldigt dåligt i betyg. 18 av 485 recensioner" "
2 - Väldigt dåligt
18
9,2/10
Renlighet
8,6/10
Personal och service
8,4/10
Bekvämligheter
9,0/10
Boendets skick och faciliteter
8,6/10
Hållbarhet
Recensioner
8/10 Bra
Camilla
30 okt. 2023
Gillade: Renlighet, personal och service och rummets bekvämlighet
Bra läge men hade större förändringar
Hade kanske lite för höga förväntningar. Rummet vi fick var ganska litet helt ok badrum. AC’n lät ganska mycket och stängde man av den så försvann luften i rummet det blev varmt. Detta var absolut det sämsta. Mycket irriterande.Sängen var skön lika så den ena kudden. Vi provade aldrig hotellets frukost. Däremot åt vi ett antal gånger där på kvällen maten var helt ok. Personalen är vänlig. Men kommer jag tillbaka till NY så kommer jag nog att prova något annat. Det som var bäst var att det var rent o läget men inte värt pengarna.
Camilla
Bodde här 6 nätter i oktober 2023
Svar från GUEST RELATIONS TEAM 30 okt. 2023
Dear Camilla,We would like to express our heartfelt gratitude for selecting NH Collection New York Madison Avenue. Thank you for dedicating your valuable time to share your feedback, filled with kindness and honesty. We are extremely pleased to learn that your previous experience staying with us was a positive one. We sincerely apologize for any disappointment you may have experienced regarding the room size not meeting your expectations. We eagerly look forward to your return in the near future, as we strive to consistently enhance your experience. Let our Guest Relations team accompany you. We are delighted to assist you and suggest a larger room that will perfectly meet your expectations. #FEELTHEPLACEWarmly,Julissa LopezGuest Relations Agent
10/10 Fantastiskt
Helene
Reste med familjen
16 apr. 2023
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Nöjd familj
Vi bodde i ett familjerum, med två barn 16 och 20 år. Och det fungerade bra. God och generös frukostbuffé. Rent och snyggt på rummet och resten av hotellet. Termostaten på rummet krånglade en natt och det åtgärdades snabbt och vi kompenserades med extra vattenflaskor och frukt. Bra service vid frontdesk. Vi kommer gärna tillbaka.
Helene
Bodde här 6 nätter i april 2023
Svar från Julissa L 16 apr. 2023
Dear Mr. Nojd and Family,Thank you for choosing NH Collection New York Madison Avenue. We greatly appreciate your rating and comment, we are happy you have an enjoyable stay and that your experience here with us in the Big Apple was great! We are happy to hear that you received incredible service by our Front Desk Team and received help as soon as it was reported with the A/C. We hope to welcome you back in the near future and if there's any arrangement or assistant you may need, please let us know. With appreciation, Guest Relations Team
10/10 Fantastiskt
Robin
Reste med sin partner
30 apr. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Hospitality is incredible at this hotel.
Robin
Bodde här 5 nätter i april 2024
Svar från NH Collection New York 30 apr. 2024
Dear Robin, Thank you for choosing to stay at NH Collection New York. I'm thrilled to hear that you enjoyed your stay with us and that our team contributed to making your experience memorable. Your positive feedback is greatly appreciated, and I will be sure to share it. Should your travels bring you back to New York, please don't hesitate to reach out to us. We would be delighted to welcome you back for another enjoyable stay. Wishing you a fantastic week ahead.Warm regards, Fredrick Jones Guest Relations Manager
10/10 Fantastiskt
Nicholas
Reste med familjen
27 apr. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Fabulous location, friendly and helpful staff,
Nicholas
Bodde här 4 nätter i mars 2024
Svar från NH Collection New York 27 apr. 2024
Dear Nicholas,Thank you for your positive review here at NH Collection New York. Happy to hear that you liked the location and out staff took great care of you. We look forward to hosting you again. Warm regards,Fredrick JonesGuest Relations Manager
10/10 Fantastiskt
Lani
Reste med sin partner
25 apr. 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Gorgeous room ! And space
Lani
Bodde här 1 natt i februari 2024
Svar från NH Collection New York 26 apr. 2024
Dear Lani,Thank you for staying with us and sharing your feedback. We look forward to welcoming back to NH Collection New York in the near future. All the best to you. Warm regards,Fredrick JonesGuest Relations Manager
10/10 Fantastiskt
Bobby
Affärsresenär
24 apr. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great property, really cool bar, staff was so kind at checkin
Bobby
Bodde här 2 nätter i mars 2024
Svar från NH New York 25 apr. 2024
Dear Bobby,We sincerely appreciate your recent stay at NH Collection New York. It brings us immense joy to learn that your experience was enjoyable. Your kind acknowledgment of our attentive staff during check-in warms our hearts.We eagerly anticipate the opportunity to welcome you back for another memorable stay in the near future.Warmest regards,Fredrick JonesGuest Relations Manager
10/10 Fantastiskt
Jose
Reste med sin partner
21 apr. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Loved it!
Jose
Bodde här 3 nätter i april 2024
Svar från Julissa L 22 apr. 2024
Dear Jose,Thank you for choosing NH Collection New York Madison Avenue for your recent stay and for sharing your experience. We are really happy that every aspect of your stay met your needs and that the customer service received was up to our standards and expectations. We look forward to welcoming you back often and continuing to delight and amaze you.#FEELTHEPLACEWarmly,Julissa LopezGuest Relations Agent
10/10 Fantastiskt
Matthew, Oakland
9 apr. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Clean rooms, comfortable beds, elegant features, and friendly staff
Matthew
Bodde här 4 nätter i april 2024
Svar från Julissa L 9 apr. 2024
Dear Matthew,Your recent visit to the NH Collection New York Madison Avenue was delightful, and we appreciate your feedback on your stay. We are very pleased to hear that every aspect of your stay met your needs and that the customer service met our standards and expectations. We anticipate a repeat welcome and will keep you astounded and mesmerized.#FEELUNIQUEWith Appreciation,Julissa LopezGuest Relations Agent
8/10 Bra
Nicola
Reste med familjen
8 apr. 2024
Gillade: Renlighet och boendets skick och faciliteter
The hotel is in a great location. The room was a decent size - beds are comfy and the bathroom was spotlessly clean. Breakfast was tasty and plentiful with a good buffet selection as well as a menu to order from.
Service is a little hit and miss. Some team members were excellent, others less friendly / helpful. Also found it odd to have disposable cups in the room - not very eco-friendly. No Expedia VIP acknowledgement - no perk / upgrade which was disappointing.
Nicola
Bodde här 4 nätter i mars 2024
Svar från Julissa L 9 apr. 2024
Dear Nicola,Your recent visit to the NH Collection New York Madison Avenue was delightful, and we appreciate your feedback on your stay. We are very pleased to hear that every aspect of your stay met your needs, and that the customer service met our standards and expectations. We are sorry to hear that you were not recognize upon arrival as a value Expedia VIP, this is something that we will be making sure to address and avoid this from happening in the future. We anticipate a repeat welcome and will keep you astounded and mesmerized.#FEELTHEPLACEWith Appreciation,Julissa LopezGuest Relations Agent
8/10 Bra
Rachel
3 apr. 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Rachel
Bodde här 1 natt i april 2024
Svar från Julissa L 5 apr. 2024
Dear Rachel,Thank you for choosing NH Collection New York Madison Avenue for your recent stay and for sharing your experience. We are really happy that every aspect of your stay met your needs and that the customer service received was up to our standards and expectations. We look forward to welcoming you back often and continuing to delight and amaze you.#FEELUNIQUEWarmly,Julissa LopezGuest Relations Agent
10/10 Fantastiskt
Justine
2 apr. 2024
Gillade: Bekvämligheter
Excellent Stay!!!!!
Justine
Bodde här 1 natt i mars 2024
Svar från Julissa L 3 apr. 2024
Dear Justine,Thank you for choosing NH Collection New York Madison Avenue for your recent stay and for sharing your experience. We are really happy that every aspect of your stay met your needs and that the customer service received was up to our standards and expectations. We look forward to welcoming you back often and continuing to delight and amaze you.#FEELTHEPLACEWarmly,Julissa LopezGuest Relations Agent
10/10 Fantastiskt
Anna
Reste med sin partner
31 mars 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The best place to stay
Anna
Bodde här 2 nätter i februari 2024
Svar från Julissa L 31 mars 2024
Dear Anna,Thank you for choosing NH Collection New York Madison Avenue for your recent stay and for sharing your experience. We are really happy that every aspect of your stay met your needs and that the customer service received was up to our standards and expectations. We look forward to welcoming you back often and continuing to delight and amaze you.#FEELTHEPLACE Warmly,Julissa LopezGuest Relations Agent
10/10 Fantastiskt
Amy L.
Reste med familjen
23 mars 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This is such a great location with close walking distance to all the best places. Staff was lovely. Serafina and the MAD bar are delicious and so convenient. I’d absolutely stay here again.
Amy L.
Bodde här 4 nätter i mars 2024
Svar från NH New York 24 mars 2024
Dear Amy,Thank you so much for taking the time to share your positive feedback following your recent stay with us at NH Collection New York. Your kind words truly brightened our day!We are delighted to hear that you enjoyed our prime location and found our staff lovely. It's wonderful to know that you appreciated the culinary delights offered at Serafina and the MAD bar, as we strive to provide our guests with exceptional dining experiences.We are thrilled to hear that you would choose to stay with us again, and we cannot wait to welcome you back! Warm regards,Fredrick JonesGuest Relations Manager
10/10 Fantastiskt
Douglas, North Haven
22 mars 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Douglas
Bodde här 1 natt i mars 2024
Svar från NH NYC 23 mars 2024
Dear Douglas,On behalf of NH Collection New York, I want to extend our sincerest gratitude for taking the time to share your review following your recent stay with us. Your feedback is greatly appreciated.We are thrilled to hear that you enjoyed your time with us, and we are genuinely grateful for your kind words. It was our pleasure to have you as our guest, and we look forward to the opportunity to welcome you back in the near future.Warm regards,FredRick JonesGuest Relations Manager
10/10 Fantastiskt
Isel Maria
Reste med familjen
19 mars 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
I loved the whole look and feel of the property. It’s very pretty and it’s conveniently located.
Isel Maria
Bodde här 2 nätter i mars 2024
Svar från Julissa L 19 mars 2024
Dear Isel Maria,Thank you for staying with us at NH Collection New York. We're thrilled to hear that you enjoyed your stay, and we can't wait to welcome you back soon. #FEELTHEPLACE Warmly, Julissa LopezGuest Relations Agent
10/10 Fantastiskt
Angela
Reste med familjen
17 mars 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Zero issues and only positive things to say about this property!!
Angela
Bodde här 3 nätter i mars 2024
Svar från Julissa L 18 mars 2024
Dear Angela,Thank you for staying with us at NH Collection New York. We're thrilled to hear that you enjoyed your stay, and we can't wait to welcome you back soon. #FEELTHEPLACE Warmly, Julissa Lopez Guest Relations Agent
8/10 Bra
Aemilia, London
13 mars 2024
Aemilia
Bodde här 3 nätter i mars 2024
Svar från Julissa L 3 apr. 2024
Dear Aemilia,Thank you for choosing NH Collection New York Madison Avenue for your recent stay and for sharing your experience. We are really happy that every aspect of your stay met your needs and that the customer service received was up to our standards and expectations. We look forward to welcoming you back often and continuing to delight and amaze you.#FEELEXTRAORDINARYWarmly,Julissa LopezGuest Relations Agent
10/10 Fantastiskt
Alvaro
Reste i grupp, Affärsresenär
11 mars 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Muy buena ubicación y excelente servicio
Alvaro
Bodde här 5 nätter i mars 2024
Svar från Julissa L 11 mars 2024
Estimado Sr. Alvaro,Gracias por elegir NH Collection New York Madison Avenue para su reciente estadía y por compartir su experiencia. Estamos muy contentos de que cada aspecto de su estadía haya satisfecho sus necesidades y que el servicio al cliente recibido haya estado a la altura de nuestros estándares y expectativas. Esperamos darle la bienvenida nuevamente y continuar deleitándolo y sorprendiéndolo.#FEELTHEPLACECordialmente, Julissa LopezAgente de relaciones con los huéspedes
10/10 Fantastiskt
Julia
1 mars 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great staff, perfect room and dining was great !
Julia
Bodde här 1 natt i februari 2024
Svar från NH New York 2 mars 2024
Subject: Thank You for Your Feedback, Julia!Dear Julia,Thank you for your kind words! We're thrilled to hear that you had a great experience with our staff, enjoyed your perfect room, and had a great dining experience. We appreciate your feedback and hope to welcome you back soon.Best regards,Fredrick JonesGuest Relations Manager
10/10 Fantastiskt
Ma
Affärsresenär, Reste med sin partner
29 feb. 2024
Gillade: Renlighet och personal och service
Great staff!
Ma
Bodde här 1 natt i februari 2024
Svar från NH New York 29 feb. 2024
Dear Ma,I extend my sincere gratitude to you for choosing to stay with us at NH Collection New York. Your feedback is truly appreciated, and it brings us immense joy to hear about your positive experience with our exceptional staff.We take great pride in our team's dedication to providing kind and accommodating service, and it's incredibly rewarding to know that their efforts have made a difference during your stay.It would be our utmost pleasure to welcome you back to our hotel in the near future.Warm regards,Fredrick JonesGuest Relations Manager
10/10 Fantastiskt
Christopher, wake forest
Affärsresenär
29 feb. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Functional, clean, modern hotel
Christopher
Bodde här 1 natt i februari 2024
Svar från NH New York 29 feb. 2024
Dear Christopher,Thank you for staying with us at NH Collection New York. We're thrilled to hear that you enjoyed your stay, and we can't wait to welcome you back soon.Warm regards,Fredrick JonesGuest Relations Manager
10/10 Fantastiskt
Adriana
20 feb. 2024
Adriana
Bodde här 3 nätter i februari 2024
Svar från Julissa L 20 mars 2024
Dear Adriana,Thank you for choosing NH Collection New York Madison Avenue for your recent stay and for sharing your experience. We are really happy that every aspect of your stay met your needs and that the customer service received was up to our standards and expectations. We look forward to welcoming you back often and continuing to delight and amaze you.#FEELTHEPLACE Warmly,Julissa LopezGuest Relations Agent
10/10 Fantastiskt
Luis
12 feb. 2024
Gillade: Renlighet och boendets skick och faciliteter
Gillade inte: Personal och service
Customer need to get better
Luis
Bodde här 1 natt i februari 2024
Svar från Julissa L 13 feb. 2024
Dear Luis,Thank you for choosing NH Collection New York Madison Avenue for your recent stay and for sharing your experience. We are really happy that every aspect of your stay met your needs and that the customer service received was up to our standards and expectations. We look forward to welcoming you back often and continuing to delight and amaze you.#FEELUNIQUE Warmly,Julissa LopezGuest Relations Agent
10/10 Fantastiskt
Pedro
Reste i grupp
12 feb. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Love it!
Pedro
Bodde här 1 natt i februari 2024
Svar från Julissa L 12 feb. 2024
Dear Pedro,Thank you for choosing NH Collection New York Madison Avenue for your recent stay and for sharing your experience. We are really happy that every aspect of your stay met your needs and that the customer service received was up to our standards and expectations. We look forward to welcoming you back often and continuing to delight and amaze you.#FEELTHEPLACEWarmly,Julissa LopezGuest Relations Agent
10/10 Fantastiskt
Monica, Santo Domingo
30 jan. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Monica
Bodde här 1 natt i januari 2024
Svar från Julissa L 20 mars 2024
Dear Monica,Thank you for choosing NH Collection New York Madison Avenue for your recent stay and for sharing your experience. We are really happy that every aspect of your stay met your needs and that the customer service received was up to our standards and expectations. We look forward to welcoming you back often and continuing to delight and amaze you.#FEELTHEPLACE Warmly,Julissa LopezGuest Relations Agent
10/10 Fantastiskt
phillip
25 jan. 2024
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great location
Very nice reasonably priced hotel within walking distance to Times Square, Broadway, Macy's, etc.
phillip
Bodde här 1 natt i januari 2024
Svar från NH New York 26 jan. 2024
Dear Phillip,It was truly a pleasure having you as our guest at NH Collection New York. I'm delighted to hear that our prime location and affordable accommodations contributed to your positive experience. We eagerly anticipate the opportunity to welcome you back in the near future.Warm regards,Fredrick JonesGuest Relations Manager
8/10 Bra
TEODORO
Reste med familjen
17 jan. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
TEODORO
Bodde här 5 nätter i januari 2024
Svar från NH Collection NY Madison Avenue 17 jan. 2024
Dear Teodoro,Thank you for staying with us at NH Collection New York. We truly hope that you had an amazing visit and can't wait to welcome you back. Warm Regards, Fredrick JonesGuest Relations Manager
10/10 Fantastiskt
Verifierad resenär
Reste med familjen
15 jan. 2024
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Verifierad resenär
Bodde här 2 nätter i januari 2024
Svar från NH Collection NY Madison Avenue 16 jan. 2024
Dear Guest, Thank you so much for staying with us at NH Collection New York. We hope that you had a great stay with us. At some point in the near future, we hope to welcome you back. Warm Regards, Fredrick Jones Guest Relations Manager
10/10 Fantastiskt
Jason
Reste med familjen
15 jan. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The location is great, especially for commuting near Grand Central. The hotel staff is very professional and friendly, but your staff appears to be under-staffed.
The fitness center is awesome! The complimentary bottle of wine is a nice touch.
Jason
Bodde här 1 natt i januari 2024
Svar från NH Collection NY Madison Avenue 16 jan. 2024
Dear Jason, Thank you so much for staying with us at NH Collection New York. It's great to hear that you enjoyed our prime location, fitness center and kindness from our staff. At some point in the near future, we hope to welcome you back. Warm Regards, Fredrick Jones Guest Relations Manager
10/10 Fantastiskt
William T
14 jan. 2024
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
William T
Bodde här 1 natt i januari 2024
Svar från Julissa L 14 jan. 2024
Dear William T,We appreciate you for choosing NH Collection New York Madison Avenue for your recent stay and for sharing your experience. We are really happy that every aspect of your stay met your needs. We look forward to welcoming you back often and continuing to delight and amaze you.#FEELUNIQUEWarmly,Julissa LopezGuest Relations Agent
8/10 Bra
Dylan
Reste med sin partner
13 jan. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Dylan
Bodde här 2 nätter i december 2023
Svar från NH Collection New York 13 jan. 2024
Dear Dylan,Thank you for choosing NH Collection New York! We truly hope that you enjoyed your stay Your review really motivates us, and we look forward to welcoming you back soon. Should you ever crave another delightful stay, we're just a reservation away!Best regards,Fredrick JonesGuest Relations Manager
10/10 Fantastiskt
Verifierad resenär
9 jan. 2024
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Sehr schönes Hotel mit sehr guter Bar. Ideal gelegen, um Manhatten zu erkunden.
Verifierad resenär
Bodde här 5 nätter i december 2023
Svar från Julissa L 9 jan. 2024
Lieber Anonymer,Vielen Dank, dass Sie sich für Ihren letzten Aufenthalt im NH Collection New York Madison Avenue entschieden haben und dass Sie Ihre Erfahrungen mit uns geteilt haben. Wir freuen uns sehr, dass Ihr Aufenthalt in jeder Hinsicht Ihren Bedürfnissen entsprochen hat. Wir freuen uns darauf, Sie oft wieder bei uns begrüßen zu dürfen und Sie weiterhin zu begeistern und zu überraschen.#FEELUNIQUEHerzlich,Julissa LopezGuest-Relations-Agent
10/10 Fantastiskt
Elin
7 jan. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Elin
Bodde här 2 nätter i december 2023
Svar från Julissa L 28 jan. 2024
Dear Elin,We appreciate you for choosing NH Collection New York Madison Avenue for your recent stay and for sharing your experience. We are really happy that every aspect of your stay met your needs. We look forward to welcoming you back often and continuing to delight and amaze you.#FEELTHEPLACEWarmly,Julissa LopezGuest Relations Agent
2/10 Väldigt dåligt
Mitchell
2 jan. 2024
Didn’t get to stay here. This place is a waste of your time.
Mitchell
Bodde här 1 natt i december 2023
Svar från Julissa L 7 jan. 2024
Dear Mitchell,On behalf of our team, we apologize if your recent stay at NH Collection New York did not meet your expectations. Your feedback is invaluable, and I would appreciate the opportunity to address any concerns personally. Please feel free to reach out to our Guest Relations Team. We are committed to ensuring your satisfaction and would like to discuss how we can make it right for you. Looking forward to hearing from you.#FEELTHEPLACEWarmly,Julissa LopezGuest Relations Agent
10/10 Fantastiskt
Sara
1 jan. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Amazing
Sara
Bodde här 2 nätter i december 2023
Svar från Julissa L 7 jan. 2024
Dear Sara,Thank you for choosing the NH Collection New York Madison Avenue during your recent stay and for taking the time to share your experience. We are glad that every aspect of your stay met your expectations. We look forward to your return in the future and hope to exceed your expectations and be pleasantly surprised.#FEELTHEPLACEWarmly,Julissa LopezGuest Relations Agent
10/10 Fantastiskt
Elizabeth
Reste i grupp
29 dec. 2023
Great stay
Great customer service, clean room and very friendly staff.
Elizabeth
Bodde här 1 natt i december 2023
Svar från Julissa L 31 jan. 2024
Dear Elizabeth,Thank you for choosing NH Collection New York Madison Avenue for your recent stay and for sharing your experience. We are really happy that every aspect of your stay met your needs and that the customer service received was up to our standards and expectations. We look forward to welcoming you back often and continuing to delight and amaze you.#FEELTHEPLACEWarmly,Julissa LopezGuest Relations Agent
8/10 Bra
Bernardo, Lausanne
Reste med sin partner
27 dec. 2023
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Check out they have hidden fees called “amenity fee”
Even if you don’t use them and they don’t advertise. The hotel is ok but this bad practice just made it not to have a good rating.
Bernardo
Bodde här 2 nätter i december 2023
Svar från NH Collection 30 dec. 2023
Dear Mr. Bernardo,Thank you for staying with us at NH Collection New York. Despite the miscommunication about the facility fees, overall we hope that you had a pleasant stay here in the hotel. Upon your next visit to NH Collection New York, please reach out to me at the hotel as I would love to look after your accommodations. We sincerely apologize for any inconvenience this may have caused.We hope to welcome you back soon.Warm Regards,Fredrick JonesGuest Relations Manager
8/10 Bra
Lea
26 dec. 2023
Lea
Bodde här 5 nätter i december 2023
Svar från Julissa L 15 jan. 2024
Dear Lea,Thank you for choosing NH Collection New York Madison Avenue for your recent stay and for sharing your experience. We are really happy that every aspect of your stay met your needs. We look forward to welcoming you back often and continuing to delight and amaze you.#FEELTHEPLACEWarmly,Julissa LopezGuest Relations Agent
8/10 Bra
Fatmir
Reste med familj och småbarn
24 dec. 2023
Gillade: Renlighet och personal och service
Fatmir
Bodde här 2 nätter i december 2023
Svar från NH Collection NY 24 dec. 2023
Dear Fatmir,Thank you for staying with us at NH Collection New York and sharing your positive review. Overall we hope that it was an amazing stay. We looked forward to seeing you again soon. Warm regards,Fredrick Jones Guest Relations Manager
8/10 Bra
Rohit
Reste med familjen
23 dec. 2023
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Location was good. The staff was super nice but the room- especially calling it a premier room is misleading!
Also Expedia messed up my booking.
Rohit
Bodde här 9 nätter i december 2023
Svar från Julissa L 25 dec. 2023
Dear Rohit,Thank you for choosing NH Collection New York Madison Avenue for your recent stay and for sharing your experience. We are really happy that every aspect of your stay met your needs. However, we are sorry that there were some issues when you booked through Expedia that affected your experience a bit. We look forward to welcoming you back often and continuing to delight and amaze you.#FEELEXTRAORDINARYWarmly,Julissa LopezGuest Relations Agent
10/10 Fantastiskt
Catrin
Reste med familjen
23 dec. 2023
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Catrin
Bodde här 7 nätter i december 2023
Svar från NH Collection New York 24 dec. 2023
Dear Catrin,Thank you for staying with us at NH Collection New York and sharing your positive experience. We hope that you enjoyed our convenient location, beautiful hotel. Looking forward to welcoming you back for another great stay in the near future. Best regards,Fredrick JonesGuest Relations Manager
8/10 Bra
Verifierad resenär
Affärsresenär
21 dec. 2023
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Gillade inte: Rummets bekvämlighet
The isolation in between the rooms is really bad
Verifierad resenär
Bodde här 6 nätter i december 2023
Svar från NH Collection New York 23 dec. 2023
Dear Guest,Thank you for staying with us. Overall we hope that you had a great experience here at NH Collection New York. Your feedback about the isolation is important us and we will look into this. Wishing you an amazing holiday and hope to welcome you back soon. Best regards,Fredrick JonesGuest Relations Manager
10/10 Fantastiskt
Joanna
20 dec. 2023
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
A lovely hotel with helpful staff. It was a great location to access various parts of NYC by public transportation and walking. Good eating options nearby as well.I also appreciated having a fridge and kettle in the room.
My only suggestion is to include glasses, in addition to paper cups for coffee and tea.
Joanna
Bodde här 5 nätter i december 2023
Svar från NH New York 21 dec. 2023
Dear Joanna,Thank you for choosing NH Collection New York and sharing your positive experience. I'm delighted to hear you enjoyed our convenient location, helpful staff, and the amenities in your room. Your suggestion about including glasses is noted, and we'll certainly consider it for future improvements. We look forward to welcoming you back for another great stay.Best regards,Fredrick JonesGuest Relations Manager
2/10 Väldigt dåligt
Nina
Reste med familjen
19 dec. 2023
Gillade inte: Bekvämligheter
They promised a free wine bottle with every booking that I never got. Downstairs smells like sewage. Overpriced.
Nina
Bodde här 1 natt i december 2023
Svar från NH New York 24 dec. 2023
Dear Nina,I sincerely apologize if your recent stay at NH Collection New York did not meet your expectations. Your feedback is invaluable, and I would appreciate the opportunity to address any concerns personally.Please feel free to reach out to me at the hotel. I am committed to ensuring your satisfaction and would like to discuss how we can make it right for you.Looking forward to hearing from you.Best regards,Fredrick JonesGuest Relations Manager
10/10 Fantastiskt
Christy
Reste i grupp
18 dec. 2023
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Weekend in NYC
Great stay and the cleaning crew was exceptional.
Christy
Bodde här 5 nätter i december 2023
Svar från NH Madison Avenue 19 dec. 2023
Dear Christy,Thank you for choosing to stay with us. We're delighted to hear that you found our property clean, tidy and had a great stay. We look forward to welcoming you back for another great experience.Best regards,Fredrick JonesGuest Relations Manager
10/10 Fantastiskt
Erin
17 dec. 2023
Erin
Bodde här 1 natt i december 2023
Svar från Julissa L 7 jan. 2024
Dear Erin,Thank you for choosing NH Collection New York Madison Avenue for your recent stay and for sharing your experience. We are really happy that every aspect of your stay met your needs. We look forward to welcoming you back often and continuing to delight and amaze you.#FEELTHEPLACEWarmly,Julissa LopezGuest Relations Agent
10/10 Fantastiskt
Rufus
Reste med sin partner
17 dec. 2023
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The property was clean and the staff was professional.
Rufus
Bodde här 1 natt i december 2023
Svar från NH New York 19 dec. 2023
Dear Rufus,Thank you for choosing to stay with us. We're delighted to hear that you found our property clean and appreciated the professionalism of our staff. We look forward to welcoming you back for another great experience.Best regards,Fredrick JonesGuest Relations Manager
8/10 Bra
carlos fausto gonzalez
9 dec. 2023
Gillade: Renlighet och personal och service
carlos fausto gonzalez
Bodde här 4 nätter i december 2023
Svar från Julissa L 2 jan. 2024
Dear Carlos Fausto Gonzalez,hank you for choosing NH Collection New York Madison Avenue for your recent stay and for sharing your experience. We are really happy that every aspect of your stay met your needs. We look forward to welcoming you back often and continuing to delight and amaze you.#FEELTHEPLACEWarmly,Julissa LopezGuest Relations Agent
10/10 Fantastiskt
Verifierad resenär
Affärsresenär
6 dec. 2023
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Verifierad resenär
Bodde här 3 nätter i december 2023
Svar från NH Collection NY 10 dec. 2023
Thank you for your posting rating. We hope you enjoyed your stay and look forward to welcoming you back in the near future. Warm regards,Fredrick JonesGuest Relations Manager
8/10 Bra
Lars
4 dec. 2023
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
NH maddison
Nice location, modern hotel, newly renovated. Beds soft and comfortable however frames of beds are wobbly. With two average sized people the bed shakes to such an extent that the other person is woken
Lars
Bodde här 3 nätter i december 2023
Svar från Julissa L 5 dec. 2023
Dear Lars,We would like to express our gratitude for your selection of NH Collection New York Madison Avenue for your recent stay, as well as for taking the time to share your experience with us. We are delighted that every aspect of your stay fulfilled your expectations. We eagerly anticipate your return in the future, with the intention to consistently exceed your expectations and pleasantly surprise you.#FEELTHEPLACEWarmly,Julissa LopezGuest Relations Agent