Hi Lena.Thank you for taking the time to complete our guest satisfaction survey. On behalf of our entire staff at Paramount Hotel Times Square we apologize for the concerns you shared about your experience at this hotel. I have addressed your concerns with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.Paramount Hotel Times Square

I'm sorry to hear about your disappointment with us and I would like to personally assist you with making things right. I will reach out today to discuss this, or you can contact me directly at hotel if it's more convenient.

Hi Cecilia,It is great to hear you had a wonderful stay. We understand not having a continental breakfast in the morning can be a damper. However, because we are in the heart of Times Square, there are plethora options within walking distance. We hope that is an option we can offer in the future. Hope to host you again!

Thank you for staying with us. We trust that you had an enjoyable stay. We look forward to your next stay with us. If you have any concerns about this stay that you will like to leave a comment on, please feel free to do so. Once again we thank you for choosing the Paramount Hotel NYC.Best Regards

Thank you for your valued feedback

Thank you for your valued feedback

Thank you for your valued feedback

Thank you for your valued feedback

Thank you for your valued feedback

. I wanted to personally reach out to express my sincerest apologies for the inconveniences you experienced during your recent stay with us. Your comfort and satisfaction are our top priorities, and it's disheartening to hear that we fell short of meeting your expectations.Please know that we take your feedback seriously and are actively addressing the issues you encountered with the Wi-Fi speed and the functionality of third-party apps on our TVs. Our team is working diligently to rectify these issues to ensure a seamless and enjoyable experience for all our guests moving forward.We truly value your business and the opportunity to serve you. Your feedback helps us improve, and I assure you that we are committed to enhancing your experience should you choose to stay with us again in the future. If there's anything specific, we can do to make amends or if you have any further concerns, please don't hesitate to reach out to us.Once again, I apologize for any inconvenience you experienced, and I sincerely hope to have the opportunity to welcome you back for a much-improved stay.

Thank you for your valued feedback

Thank you for your valued feedback, Do you care to share more information on your stay when the time permits?

Thank you for your valued feedback

Thank you for your kind review, Claude. We're really glad to hear that you enjoyed your stay with us, and we hope to see you soon in one of our locations! Paramount Hotel Times Square

Thank you for your valued feedback

Thank you for your valued feedback.

I am terribly sorry, do you care to share more?

Thank you for your valued feedback.

Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We truly appreciate your insights as they allow us to continually improve our services and facilities.We sincerely apologize for the issues you encountered during your stay. It is regrettable to hear that the perfume scent in the lobby was unpleasant and that the size of the lobby and ongoing construction were not clearly communicated prior to your reservation. We understand how these factors can significantly impact the overall experience and apologize for any inconvenience caused.We take your feedback seriously and will use it to address the areas of concern you have highlighted. Please know that we are continuously working to enhance our facilities and services to provide a more enjoyable experience for our guests.We hope to have the opportunity to welcome you back in the future and to provide you with a much-improved experience.Paramount Time Square

Thank you for your valued feedback.

Thank you for sharing your positive feedback regarding your recent stay with us. We're delighted to hear that you enjoyed your experience and found our hotel to offer a good price and convenient location.Ensuring that our guests receive excellent value for their stay and have access to a convenient location is a top priority for us. We're thrilled that we were able to meet your expectations in these regards.We appreciate your support and hope to have the pleasure of welcoming you back for another great stay in the future. If there's anything more we can do to make your next visit even better, please don't hesitate to let us know.Paramount Time Square

I am terribly sorry, do you care to share more?

Thank you for your valued feedback.

Thanks a lot for taking the time to share your review and feedback! We hope to see you again in the future.Paramount Hotel Times Square

Thank you for your valued feedback.

Thank you for taking the time to share your positive feedback about your recent stay with us. We greatly appreciate your kind words and are thrilled to hear that you had a pleasant experience at our hotel.Ensuring that our guests feel comfortable and well taken care of is our top priority, and we are delighted to hear that you found our hotel to be of good quality, well-maintained, and in a convenient location. It brings us immense joy to know that our staff's friendliness and helpfulness made a positive impact on your stay.Your feedback motivates us to continue providing exceptional service and maintain the high standards that our guests deserve. We are grateful for the opportunity to have hosted you, and we look forward to welcoming you back for another enjoyable stay in the future.Paramount Time Square

Thank you for your valued feedback.

Thank you for your valued feedback.

Thank you for your valued feedback

Thank you for your valued feedback

Thank you for your valued feedback.

Thank you for your valued feedback.

Thank you for your valued feedback.

Thank you for your valued feedback

Thank you for your valued feedback

Brian, Thank you for your valued feedback

I am terribly sorry, do you care to share more?

Thank you for bringing this to our attention. We understand that waiting for elevators can be frustrating, especially during peak times. We'll definitely look into ways to optimize elevator operations to minimize wait times for our guests. Your feedback helps us improve, and we appreciate your patience.We're glad to hear that overall your experience was positive, and we hope to welcome you back for another enjoyable stay soon. If there's anything else we can assist you with, please feel free to reach out.Paramount Time Square

Thank you for your valued feedback Charita

Thank you for your valued feedback Christopher

Thank you for your valued feedback Jacqueline

Thank you for your valued feedback.