Dear Mirjam, thank you for your perfect rating! We're delighted that you had an excellent experience during your stay. If you have any specific comments or suggestions you'd like to share, please feel free to reach out. We hope to see you again soon. Warm regards.

Dear Fredrik, thank you for your feedback. We're glad to hear that our location was excellent for your vacation on Manhattan. We appreciate your kind words about our friendly staff and good room space. We take note of your comments about the entrance and common areas and will work to enhance them. Thank you for choosing our hotel, and we hope to welcome you back on your next visit.

We apologize, we hope to re-open our restaurant and bar early this upcoming year. We aim to provide the best service to our guest's and aim to be a another home away from home. We note your review and make the adjustments necessary.

Thank you for taking the time to complete our survey. We appreciate all feedback both good and bad which will assist us in making changes to improve our product. Thank you for staying with us we value your business.

Thank you for taking the time to fill out or survey and let us know how your stay was. Please accept our sincere apologies for the shortcomings you experienced during your time with us. Your ratings and comments will be shared with the appropriate staff. Looking forward to an opportunity to welcome you back and show you a truly perfect Royalton experience. Until then, stay healthy and safe travels always.