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Recensioner av The Paul Hotel NYC

4 out of 5
The Paul Hotel NYC
32 West 29th Street, New York, NY

Recensioner

7,0

Bra

10 - Fantastiskt i betyg. 259 av 1000 recensioner" "
8 - Bra i betyg. 308 av 1000 recensioner" "
6 - Okej i betyg. 197 av 1000 recensioner" "
4 - Dåligt i betyg. 107 av 1000 recensioner" "
2 - Väldigt dåligt i betyg. 129 av 1000 recensioner" "

7,6/10

Renlighet

7,4/10

Personal och service

6,6/10

Bekvämligheter

7,2/10

Boendets skick och faciliteter

6,8/10

Hållbarhet

Recensioner

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Plain but clean and nice. Nice view of Empire State Building from our room!
Bodde här 4 nätter i november 2022
Svar från Uday 28 nov. 2022
Dear Guest,Thank you for your feedback, will share the same with the management and team.Best Regards.

4/10 Dåligt

Therese

Reste med familjen
Gillade inte: Renlighet och boendets skick och faciliteter
Good location for sightseeing
I saw the pictures and thought this was a lot nicer than it turned out to be. If the pictured would had been more in accordance to what the hotel actually looked liked it would had felt more ok. The location was good for walking both in all directions of Manhattan. That was the best part.
Bodde här 2 nätter i juli 2022

6/10 Okej

Christer

Reste i grupp
Gillade: Renlighet och boendets skick och faciliteter
Bodde här 4 nätter i februari 2020

8/10 Bra

Sofie

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Location, location and noisy
Good hotel with a room on the 8th floor. It could have been great if it weren't for the construction site across the street. Woke me up very early!Location is everything and this one was a perfect one. Very comfy bed!
Bodde här 1 natt i mars 2020
Svar från Guest Service Associate 27 mars 2020
Dear Sofie, Thank you for your important feedback. First, we would like to say we're sorry that you were disturbed by the noise outside. We are glad, however, that you enjoyed our location and hope that it was worth a little noise. We also hope that the complimentary earplugs in your room helped you have a more peaceful sleep in the heart of Manhattan. We look forward to another opportunity to serve you in the future. Yours sincerely, Aleksandra Guest Service Associate The Paul Hotel

8/10 Bra

Anna

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Ett bra och prisvärt hotell som ligger nära till det mesta!
Bodde här 4 nätter i januari 2020
Svar från Guest Service Associate 6 feb. 2020
Dear Anna, Thank you for taking the time to share your feedback with us and our future guests. We're glad to know that you had a good time with us at The Paul and especially appreciated our central location at the heart of Manhattan. We look forward to serving you again in the future. Thank you for choosing The Paul Hotel. Warm Regards, Aleksandra Guest Service & Sales Associate The Paul Hotel

2/10 Väldigt dåligt

Daniel

Gillade inte: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
The room we got was much smaller than what we booked. Two bags and two people and the room was full and you had to back to be able to get out. The restroom was in poor condition, the shower leaked and sprayed water everywhere when you started it so you never got any sensible pressure when you used it. Also for some reason there were about 10 degrees cooler inside the toilet than in the room. Location was good though.
Bodde här 3 nätter i januari 2020
Svar från Guest Service Associate 23 jan. 2020
Dear Daniel, Thank you for your feedback. We are sorry that the room fell short f your expectations. We do hope that you will consider giving us another opportunity to provide you with a great stay and accommodations in the future. Should you choose to stay with us again, we encourage you to let our Front Desk know about any concerns you may have and they will do their best to resolve them to your satisfaction. Warm Regards, Aleksandra Guest Service & Sales Associate The Paul Hotel

8/10 Bra

Isabelle

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Overall very good hotel
Overall very good hotel, very clean and nice. The bathroom and rainshower was particurlary nice, and very friendly staff that hepled us out with storing our bags, as well as bringing them up to our room when we came back! Great location between midtown and downtown. We were three people in a room with two double/queen beds, which was fine sleeping wise but the room was a bit small for our bags and us, so was a bit cramped for space (or maybe we just travelled with too much stuff who knows)
Bodde här 2 nätter i december 2019
Svar från Guest Service Associate 13 dec. 2019
Dear Isabelle, Thank you for taking the time to share your feedback with us and for your rating. We are glad that you enjoyed your stay and especially your shower and our service. We look forward to having you stay with us again in the future. Warm Regards, Aleksandra Guest Service & Sales Associate The Paul Hotel

6/10 Okej

Verifierad resenär

Reste med familjen
Gillade: Renlighet
Bra läge, prisvärt. Mycket byggbuller på morgonen, Katastrofdörr till toan. Avgift för att låta väskorna stå kvar i någon timme sista dagen?
Bodde här 7 nätter i februari 2019
Svar från Aika 4 mars 2019
Kära gäst, Tack så mycket för att du tar dig tid att berätta om din erfarenhet hos oss under ditt besök. Din ovärderliga feedback ger oss möjlighet att förbättra och vara bättre service till våra gäster. Vi kunde förstå ditt missnöje med byggbruset; Vi har nått ut till staden om denna fråga. Vänliga hälsningar,

6/10 Okej

Ann

Gillade: Renlighet
1 natts vistelse
Cirka 10 min gångväg från tunnelbanan. Då vi besöker hotellet i februari behövdes air konditionen användas för värmen. Alldeles för högljudd så den stängdes av. Drag från fönstren. 4 härliga kuddar / säng, breda sängar. Lite lyhört mellan rummen.
Bodde här 1 natt i februari 2019
Svar från managemnet 22 feb. 2019
Kära gäst, Tack för stayignwith oss på Paul Hotel och för takign tiem att lämna denna recension. Luftkonditioneringsenheten är också den hata enheten och när temperaturen kommer upp i rummet kommer machien automatiskt att stängas av. Vi anplogize att tis var obekvämt för dig och orsaka buller.

10/10 Fantastiskt

Sanna

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Toppenbra hotell
Rent och fint rum. Aningen litet men det gäller nog alla hotell i NYC. Trevlig och hjälpsam personal. Vi stormtrivdes!
Bodde här 5 nätter i oktober 2018
Svar från Alex 9 nov. 2018
Thank you for staying with us. We appreciate your feedback!

10/10 Fantastiskt

Sara

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
New York
Modernt hotell! Laddningsuttag i sängborden! Frukost för 10 dollar! Hade utsikt mot Empire State Building! Dock med ett bygge som täckte halva utsikten! Takbaren på 22:de våningen i skymningen är att rekomendera!
Bodde här 3 nätter i september 2018
Svar från Alex 8 okt. 2018
Thanks for staying with us. We appreciate your feedback!

10/10 Fantastiskt

Caroline

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Jättebra men störningar i området
Väldigt nöjd med detta hotell. Små rum men bra med förvaring. Fin service, bra frukost och väldigt bra läge. Kan absolut rekommendera hotellet men just nu pågår byggnationer runt hotellet som stör.
Bodde här 7 nätter i augusti 2018
Svar från Alex 2 sep. 2018
We hope that by the time of your next visit, all this construction will be done. Thank you for staying with us. We appreciate your feedback!

8/10 Bra

Katja

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i augusti 2018
Svar från General Manager 31 aug. 2018
Dear Katja, We are delighted to hear that you enjoyed your stay with us at the Paul NYC. It’s great to receive your kind comment about our friendly service.We are excited to know that you've found our hotel to your liking and enjoyed the accommodations, friendly staff and amazing location! We certainly hope we have the pleasure of welcoming you once again. Thank you for choosing the Paul Hotel NYC as your home away from home. Best Regards

10/10 Fantastiskt

Klara

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 4 nätter i augusti 2018
Svar från Alex 20 aug. 2018
Thank you very much for your kind review! We are delighted you had a lovely stay in New York and hope to see you again!

10/10 Fantastiskt

Gurjeet

Reste i grupp, Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great

8/10 Bra

Debra

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Close to everything

2/10 Väldigt dåligt

Paul

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Hotel cancelled my booking and became impossible to contact to arrange alternative. I stayed in Made hotel nearby, and in passing, had a look. Entire hotel had been booked out for a military event, and not "refurbishment" as they had said in their email. Absolutely dreadful, complete lack of honesty and service, and a place I will make a point of telling people to avoid.
Bodde här 3 nätter i juni 2023

10/10 Fantastiskt

Zaida

Bodde här 3 nätter i mars 2023

10/10 Fantastiskt

David

Bodde här 2 nätter i mars 2023

2/10 Väldigt dåligt

Niall

Reste i grupp
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Very last minute change by hotel/Expedia left me staying in another hotel
Bodde här 7 nätter i mars 2023
Svar från Reservations 29 mars 2023
Hi Niall,Thank you for your feedback.We take the feedback of our customers seriously. We apologize for the inconvenience.Safe Travels.

2/10 Väldigt dåligt

Verifierad resenär

The Paul is closed to the public & didn't help us
Within 48 hours of our check in time, we received emails The Paul saying that our reservations had been cancelled because the hotel had been taken over by the military for asylum seekers. We called The Paul and could not get through to the front desk or a voice mailbox. We saw on social media that other people had arrived at The Paul with no message at all, only to find the hotel closed to guests. We called Hotels.com for help, who said that our booking was still confirmed -- The Paul had not communicated to the booking agent. Only when they made several calls to The Paul themselves did they realize the problem. Hotels.com staff were FANTASTIC and found us five rooms in another nearby hotel, so all ended well, but only because we were able to spend over 2 hours on the phone figuring out a solution with Hotels.com. The Paul should have done more to convey all the necessary info to Hotels.com, and with more time to spare -- it looks like they've been closed for weeks.
Bodde här 2 nätter i mars 2023
Svar från Reservations 29 mars 2023
Hi,Thank you for your feedback.We take the feedback of our customers seriously. We apologize for the inconvenience.Safe Travels.

2/10 Väldigt dåligt

Pinar

Reste med sin partner
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Über das Hotel kann ich leider nichts sagen, da wir bei Ankunft direkt von einem Militär und Hotel Mitarbeiter, die am Empfang saßen, an ein anderes Hotel geschickt wurden. Grund ist uns nicht bekannt!! D.h. erneut Uber gebucht 10-15 min gefahren, wird uns am Empfang dieses mal gesagt, dass eine Barzahlung vor Ort nicht möglich ist! ICH HATTE ES IM VORAUS MIT BARZAHLUNG GEBUCHT!!! Der Mitarbeiter am Empfang war aber trotzdem nett und hat versucht uns zu helfen. Nach ca. 1 Std. warten wurde uns gesagt dass wir nun mit der Kreditkarte zahlen können. Eine Benachrichtigung voraus von der The Paul Hotel wäre hilfreich!! So könnten wir uns das Kopfschmerzen und Zeitverlust sparen... einfach nur peinlich..
Svar från Reservations 17 mars 2023
Hi Pinar,Thank you for your feedback.We take the feedback of our customers seriously. We apologize for the inconvenience during your stay.Safe Travels.

2/10 Väldigt dåligt

Maria

Reste med sin partner
When we arrived the hotel was closed and we were instructed to go to a different hotel 20 minutes away. The new hotel did not have a new reservation for us so we had to sit on hold with expedia customer service for an hour. Would have been nice to be notified of the change ahead of time.
Bodde här 3 nätter i mars 2023
Svar från Reservations 17 mars 2023
Hi Maria,Thank you for your feedback.We take the feedback of our customers seriously. We apologize for the inconvenience during your stay.Safe Travels.

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i mars 2023
Svar från reservations 17 mars 2023
Hi,Thank you for your feedback.We appreciate you taking the time to review our property, as we take our guests feedback very seriously. Thank you again and safe travels.

10/10 Fantastiskt

Soren

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Consistently comfortable in excellent location
This was probably my 10th time staying at the Paul. Consistently comfortable place to stay in a really great NOMAD location. Staff was professional, good bed, decent sized room with good view and well designed. Everything was very clean and well maintained. Nor Lux but solid place I will definitely stay at again.
Bodde här 1 natt i januari 2023
Svar från reservations 17 mars 2023
Hi Soren,Thank you for your feedback.We appreciate you taking the time to review our property, as we take our guests feedback very seriously. Thank you again and safe travels.

2/10 Väldigt dåligt

Paul

Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The hotel was shut down. I had to go to a new hotel.
Bodde här 1 natt i mars 2023
Svar från Reservations 6 mars 2023
Hi Paul,Thank you for your feedback.We take the feedback of our customers seriously. We apologize for the inconvenience during your stay.Safe Travels.

2/10 Väldigt dåligt

Hoi

Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I have never gave a negative review to anywhere I stayed before like this one. I have never stayed at The Paul Hotel before and thought to give it a try. Booked almost 3 weeks ahead via Orbitz and paid extra for 24 hour cancelation protection. Got an email from Paul Hotel after the cancelation period "The Paul Hotel is closed to the Public and we will need to relocate you immediately to TRYP". Then got charged extra by TRYP. I talked to Orbitz and they have assured this is against their policies. I do NOT recommand The Paul Hotel and will not book it for myself again.
Bodde här 2 nätter i januari 2023
Svar från Reservations 6 mars 2023
Hi Hoi,Thank you for your feedback.We take the feedback of our customers seriously. We apologize for the inconvenience during your stay.Safe Travels.

4/10 Dåligt

Ron

Reste i grupp
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
A TRYP not to remember.
Well, had I actually been able to stay at The Paul Hotel, I might have been able to actually review it. At 1:00am on the day of my stay, I received an email from Hotels.com that The Paul was unable to fulfill my reservation and booked me at a nearby hotel. I was displeased by this and contacted Hotels.com for more information later that day. I never received confirmation that this was officially booked until I contacted customer service. I was booked at a chain motel nearby. I booked The Paul because I wanted more of a boutique experience for a fun evening out. They booked me at TRYP by Wyndham. This hole in the wall hotel was far from luxurious. It was an economy hotel at Boutique prices. The morning we checked out, the maid knocked on our door, so I put the DND on the door. Then, around 11, she knocked again and I answered. She asked what day we were checking out and after I responded she said well checkout is 11am. And I told her that the sign on the door said 12:00pm. She huffed and said well it's 11:00a and walked away. I don't really have faith in booking through Hotels.com anymore. I am unsatisfied in the hotel they booked me in and hope that this is not how all customer interactions are. Next time I will just book through a hotel directly.
Signage w/ checkout time, etc.
Bodde här 1 natt i februari 2023
Svar från Reservations 6 mars 2023
Hi Ron,Thank you for your feedback.We take the feedback of our customers seriously. We apologize for the inconvenience during your stay.Safe Travels.

2/10 Väldigt dåligt

Elmer

Gillade inte: Boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i februari 2023
Svar från Reservations 6 mars 2023
Hi Elmer,Thank you for your feedback.We take the feedback of our customers seriously. We apologize for the inconvenience during your stay.Safe Travels.

2/10 Väldigt dåligt

Solène

Reste i grupp
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Une fois arrivé à New York, l’hôtel nous a refusé pour cause de travaux, sans nous prévenir à l’avance. Je l’est ai appelé ils ne m’ont jamais répondu. Il nous on dit que les réservations avaient été transférées dans un autre hôtel, seulement une fois là-bas l’hôtel n’avait pas notre réservation
Bodde här 7 nätter i februari 2023
Svar från reservations 6 mars 2023
Hi Solene,Thank you for your feedback.We take the feedback of our customers seriously. We apologize for the inconvenience during your stay.Safe Travels.

8/10 Bra

guillaume

Reste i grupp, Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
We were moved to the Tryp Times Square
Bodde här 3 nätter i februari 2023
Svar från Reservations 6 mars 2023
Hi Guillaume,Thank you for your feedback.We take the feedback of our customers seriously. We apologize for the inconvenience during your stay.Safe Travels.

2/10 Väldigt dåligt

Na Hyun

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i februari 2023
Svar från Reservations 6 mars 2023
Hi Na Hyun,Thank you for your feedback.We take the feedback of our customers seriously. We apologize for the inconvenience during your stay.Safe Travels.

2/10 Väldigt dåligt

james

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i februari 2023
Svar från Reservations 6 mars 2023
Hi James,Thank you for your feedback.We take the feedback of our customers seriously. We apologize for the inconvenience during your stay.Safe Travels.

2/10 Väldigt dåligt

Carolina

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
No hicieron el retorno del dinero que se deja como fondo en caso de daño de la habitación. Me he comunicado con ellos por correo y no han resuelto nada después de varios meses, es decir que se quedaron con mi dinero y nunca hicieron el reintegro de este
Svar från Uday 9 feb. 2023
Dear Guest,Thank you for such a constructive review of your stay at TRYP by Wyndham. Our ultimate endeavor is to make our guests comfortable with the best offerings. I will make it a point to take this up with my team and address the details of your feedback better. I hope you give us another opportunity to welcome you back for a more memorable experience at TRYP by Wyndham. Best Regards,

2/10 Väldigt dåligt

marek

Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Gillade inte: Personal och service
Ich wurde nach zwei Tagen umquartiert in ein anderes Hotel ohne Begründung und gegen meinem Willen.
Bodde här 7 nätter i januari 2023
Svar från Uday 9 feb. 2023
Dear Guest,Thank you for such a constructive review of your stay at The Paul Hotel. Our ultimate endeavor is to make our guests comfortable with the best offerings and its rather unfortunate that we haven't succeeded in meeting your expectations. My sincere apologies for the reported inconvenience. I will make it a point to take this up with my team and address the details of your feedback better. I hope you give us another opportunity to welcome you back for a more memorable experience at The Paul Hotel. Best Regards,

4/10 Dåligt

Andrew

Gillade inte: Personal och service och bekvämligheter
Room was barely adequate. Very minimal amenities. I was kicked for the final night of my stay due to a "maintenance issue". Don't know what that was. Was not notified by management until my return at 11pm, even though they had cell phone and email info. Had to pack up and get a ride to the substitute hotel across town.
Bodde här 4 nätter i januari 2023
Svar från Uday 9 feb. 2023
Dear Guest,Thank you for such a constructive review of your stay at TRYP by Wyndham. Our ultimate endeavor is to make our guests comfortable with the best offerings. I will make it a point to take this up with my team and address the details of your feedback better. I hope you give us another opportunity to welcome you back for a more memorable experience at TRYP by Wyndham. Best Regards,

8/10 Bra

Verifierad resenär

Gillade: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
Gillade inte: Renlighet
Pretty Good Stay
Everything was great, except stained sheets with hair. Also towels were very small. Other than that great service, nice room, great view. Thank you
Bodde här 1 natt i januari 2023
Svar från Uday 9 feb. 2023
Dear Guest,Thank you for the wonderful appraisal and patronage towards The Paul Hotel. Designed to cater the needs of our leisure as well as business travelers, our hotel offers amenities as well as comfort that is only second to a home. We take immense pride in our hotel and I am glad the same was to your liking. I will definitely pass on your feedback to the team. Many thanks once again and It would be our delight to welcome you back to The Paul Hotel.Best Regards,

8/10 Bra

Alfonso

Affärsresenär
Gillade: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 6 nätter i januari 2023
Svar från Uday 9 feb. 2023
Dear Guest,Thank you for the wonderful appraisal and patronage towards The Paul Hotel. Designed to cater the needs of our leisure as well as business travelers, our hotel offers amenities as well as comfort that is only second to a home. I will definitely pass on your feedback to the team. Many thanks once again and It would be our delight to welcome you back to The Paul Hotel.

4/10 Dåligt

Di

Bodde här 1 natt i januari 2023
Svar från Reservations 17 mars 2023
Hi Di,Thank you for your feedback.We take the feedback of our customers seriously. We apologize for the inconvenience during your stay.Safe Travels.

6/10 Okej

Norbert

Gillade: Renlighet
Bodde här 4 nätter i januari 2023
Svar från Uday 9 feb. 2023
Dear Guest,Thank you for such a constructive review of your stay at TRYP by Wyndham. Our ultimate endeavor is to make our guests comfortable with the best offerings. I will make it a point to take this up with my team and address the details of your feedback better. I hope you give us another opportunity to welcome you back for a more memorable experience at TRYP by Wyndham. Best Regards,

8/10 Bra

Frank

Bodde här 2 nätter i januari 2023

8/10 Bra

Michael

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i januari 2023
Svar från Uday 9 feb. 2023
Dear Guest,Thank you for the wonderful appraisal and patronage towards The Paul Hotel. Designed to cater the needs of our leisure as well as business travelers, our hotel offers amenities as well as comfort that is only second to a home. We take immense pride in our hotel and I am glad the same was to your liking. I will definitely pass on your feedback to the team. Many thanks once again and It would be our delight to welcome you back to The Paul Hotel.Best Regards,

6/10 Okej

Elliott

Gillade inte: Bekvämligheter
I like the convince of being close to MSG and Broadway. I didn’t like the fact the AC wasn’t the best. My tv didn’t work and the technician never came back to fix the tv after I reported it not working the day I checked in. It was a room and bed to sleep in so can’t complain. But for the price it could have been better amenities. The bar wasn’t even setup or functional.
Svar från Uday 9 feb. 2023
Dear Guest,Thank you for such a constructive review of your stay at TRYP by Wyndham. Our ultimate endeavor is to make our guests comfortable with the best offerings. I will make it a point to take this up with my team and address the details of your feedback better. I hope you give us another opportunity to welcome you back for a more memorable experience at TRYP by Wyndham. Best Regards,

8/10 Bra

Heidi

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Truly everything was fine and the Paul is always a great deal. Only weird thing was that this is the first time i have stayed there and there wasn't a coffee maker in the room?
Bodde här 1 natt i januari 2023
Svar från Uday 9 feb. 2023
Dear Guest,Thank you for such a constructive review of your stay at The Paul Hotel. Our ultimate endeavor is to make our guests comfortable with the best offerings and its rather unfortunate that we haven't succeeded in meeting your expectations. My sincere apologies for the reported inconvenience. I will make it a point to take this up with my team and address the details of your feedback better. I hope you give us another opportunity to welcome you back for a more memorable experience at The Paul Hotel. Best Regards,

6/10 Okej

Natalia

Svar från Reservations 17 mars 2023
Hi Natalia,Thank you for your feedback.We take the feedback of our customers seriously. We apologize for the inconvenience during your stay.Safe Travels.

2/10 Väldigt dåligt

Jieun

Svar från Reservations 6 mars 2023
Hi Jieun,Thank you for your feedback.We take the feedback of our customers seriously. We apologize for the inconvenience during your stay.Safe Travels.

6/10 Okej

Jean Paul

Gillade: Personal och service
La chambre ne correspondait pas à la réservation. Très petite chambre avec deux lits superposés au lieu d’un grand lit!4
Svar från Uday 9 feb. 2023
Dear Guest,Thank you for such a constructive review of your stay at TRYP by Wyndham. Our ultimate endeavor is to make our guests comfortable with the best offerings. I will make it a point to take this up with my team and address the details of your feedback better. I hope you give us another opportunity to welcome you back for a more memorable experience at TRYP by Wyndham. Best Regards,

6/10 Okej

Jairo

Affärsresenär
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i januari 2023
Svar från Reservations 6 mars 2023
Hi Jairo,Thank you for your feedback.We take the feedback of our customers seriously. We apologize for the inconvenience during your stay.Safe Travels.

2/10 Väldigt dåligt

Andrew

Reste med sin partner
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
We had reserved a queen room but we’re given a room with two twins. We weren’t even going to bring it up as we really just needed a place to sleep after a long day in the city. Instead we came back to the hotel to find MULTIPLE roaches. We are currently seeking a refund.
Svar från Reservations 6 mars 2023
Hi Andrew,Thank you for your feedback.We take the feedback of our customers seriously. We apologize for the inconvenience during your stay.Safe Travels.

10/10 Fantastiskt

Eric

Svar från Reservations 6 mars 2023
Hi Eric,Thank you for your feedback.We appreciate you taking the time to let us know how your stay was. We hope to see you again soon!Safe travels.