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Recensioner av The Time New York, part of JdV by Hyatt

4.5 out of 5
The Time New York, part of JdV by Hyatt
224 West 49th Street, New York, NY

Recensioner

8,0

Väldigt bra

10 - Fantastiskt i betyg. 473 av 1002 recensioner" "
8 - Bra i betyg. 253 av 1002 recensioner" "
6 - Okej i betyg. 131 av 1002 recensioner" "
4 - Dåligt i betyg. 75 av 1002 recensioner" "
2 - Väldigt dåligt i betyg. 70 av 1002 recensioner" "

8,4/10

Renlighet

8,6/10

Personal och service

7,6/10

Bekvämligheter

8,0/10

Boendets skick och faciliteter

8,0/10

Hållbarhet

Recensioner

6/10 Okej

Niclas

Affärsresenär, Reste med familjen
Gillade: Personal och service
Gillade inte: Bekvämligheter och boendets skick och faciliteter
Läget för detta hotell är fantastiskt! Personalen är väldigt trevlig men tyvärr var rummer väldigt sliten, soffan på rummet var så äcklig med massa fläckar så vi ville inte sitta i den. Vi fick inte den utlovade VIP gåvan heller.
Bodde här 2 nätter i september 2022
Svar från Front Office Team 4 okt. 2022
Good day,We are so sorry to hear about your experience during your time here with us. We strive to provide the best costumer service and it seems that we fell short. For the inconvenience we have removed both facility fee's of 68.84 for your previous stay that will be refunded back to your credit card.I will most certainly share your feedback with the team as they work really hard to ensure our guest are happy!Thank you so much for taking the time to write us and we hope to welcome you back in the near futureKind regards,

10/10 Fantastiskt

Charlotte

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Trevlig resa till NY
En trevlig resa med våra vänner. Bra placering sv hotellet. Bra städning. Dock ett kylskåp som inte var kallt och trots påpekande fixades inte det. Små badrum. Helt ok frukost för att vara Usa.
Bodde här 5 nätter i november 2021
Svar från KH 2 dec. 2021
Tack så mycket för att du bor hos oss. Vi tackar också för din feedback. Under tiden beklagar vi att höra att ditt kylskåp i rummet inte fungerade korrekt. När du besöker oss igen nästa gång kommer vi att se till att ta emot sådana.

8/10 Bra

Anna

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 4 nätter i januari 2020
Svar från Manager 12 jan. 2020
Good morning, We appreciate your feedback and look forward to welcoming back on another occasion. Kind regards,

8/10 Bra

Erik

Reste med familjen
Gillade: Renlighet, personal och service och rummets bekvämlighet
Bodde här 7 nätter i november 2019
Svar från Manager 8 dec. 2019
Good evening, We appreciate your feedback and look forward to welcoming on another occasion. Kind regards,

10/10 Fantastiskt

Yamel Aarun

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
its is perfect !!
Bodde här 2 nätter i april 2024
Svar från Jerome Phang 1 maj 2024
Greetings Yamel, Thank you for taking the time out of your schedule to complete our survey. We are pleased that your experience was satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible.  Thank you again for your business! The Time NYC Team

10/10 Fantastiskt

Johnathon

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Very cool modern hotel. Will definitely be back.
Bodde här 3 nätter i april 2024
Svar från Jerome Phang 30 apr. 2024
Greetings Johnathon, Thank you for taking the time out of your schedule to complete our survey. We are pleased that your experience was satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible.  Thank you again for your business! The Time NYC Team

8/10 Bra

Nabil

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Decent value for the cost. The room was very nicely designed but quite small. There was also some noice from HVAC SYSTEM.
Bodde här 1 natt i april 2024
Svar från Jerome Phang 30 apr. 2024
Greetings Nabil, Thank you for taking the time out of your schedule to complete our survey. We are pleased that your experience was satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible.  Thank you again for your business! The Time NYC Team

10/10 Fantastiskt

Eudora

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i april 2024
Svar från Jerome Phang 30 apr. 2024
Greetings Eudora, Thank you for taking the time out of your schedule to complete our survey. We are pleased that your experience was satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible.  Thank you again for your business! The Time NYC Team

8/10 Bra

James Durmon

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i april 2024
Svar från Jerome Phang 28 apr. 2024
Greetings James, Thank you for taking the time out of your schedule to complete our survey. We are pleased that your experience was satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible.  Thank you again for your business! The Time NYC Team

10/10 Fantastiskt

Karena

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Staff Good
Bodde här 2 nätter i april 2024
Svar från Jerome Phang 27 apr. 2024
Greetings Karena, Thank you for taking the time out of your schedule to complete our survey. We are pleased that your experience was satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible.  Thank you again for your business! The Time NYC Team

4/10 Dåligt

Jada

Reste med sin partner
Gillade inte: Renlighet och boendets skick och faciliteter
Rooms are dusty and in need of renovations, obvious signs of wear and tear, lots of dust showing show lack of attention to detail by staff when cleaning.
Bodde här 2 nätter i april 2024
Svar från Jerome Phang 27 apr. 2024
Greetings Jada, Thank you for taking the time out of your schedule to complete our survey. We are pleased that your experience was satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible.  Thank you again for your business! The Time NYC Team

10/10 Fantastiskt

Luis

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff was always incredibly attentive and made my stay worry free. Elevators was having issues at times but the internet was solid. Very clean and comfortable rooms. Definitely stay here again.
Bodde här 1 natt i april 2024
Svar från Jerome Phang 20 apr. 2024
Greetings Luis, Thank you for taking the time out of your schedule to complete our survey. We are pleased that your experience was satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible.  Thank you again for your business! The Time NYC Team

8/10 Bra

Michele, Doral

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
It’s very convenient located (near time square); Easy to get in and out because no crowded elevator. Room is small but comfortable
Bodde här 6 nätter i april 2024
Svar från Jerome Phang 19 apr. 2024
Greetings Michele, Thank you for taking the time out of your schedule to complete our survey. We are pleased that your experience was satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible.  Thank you again for your business! The Time NYC Team

10/10 Fantastiskt

Jean, Ottawa

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i april 2024
Svar från Johnathan A 13 apr. 2024
Thank you so much for your 5-star review!

4/10 Dåligt

Karina

Reste med sin partner
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Absolut nicht zu empfehlen. Wir hatten ein Deluxe Room gebucht. Zimmer im 7 Stock erhalten. Das Zimmer eine absolute Katastrophe also wieder in die Lobby. Kein Entgegenkommen nur gegen einen Aufpreis von 250$ neues Zimmer erhalten. Zimmer im 8 Stock erhalten. Leider war auch in diesem Zimmer alles andere als in Ordnung. Die Dusche hatte kein Wasser. Also wieder in die Lobby. Zimmer im 10 Stock erhalten, dort gab es wenigstens Wasser in der Dusche. Das Hotel ist wirklich sehr in die Jahre gekommen. Sauberkeit solala. Für 5 nächste fast 2000$ lohnt sich wirklich 0. Lage Top. Aber NIEWIEDER
Bodde här 5 nätter i april 2024
Svar från Jerome Phang 19 apr. 2024
Greetings Karina, Thank you for taking the time out of your schedule to complete our survey. We are pleased that your experience was satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible.  Thank you again for your business! The Time NYC Team

2/10 Väldigt dåligt

Natalie

Reste med familjen
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Room was very diety, heat didnt work , they did fix it but it smelled like mildew inside. Staff was friendly but the hotel is not as it appeared online
Bodde här 1 natt i mars 2024
Svar från Jerome Phang 19 apr. 2024
Greetings Natalie, Thank you for taking the time out of your schedule to complete our survey. We are pleased that your experience was satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible.  Thank you again for your business! The Time NYC Team

4/10 Dåligt

Fleur Louise

Reste med sin partner
Gillade: Personal och service
Gillade inte: Bekvämligheter och boendets skick och faciliteter
The hotel room was quite worn and small - not like the photos at all! The windows felt so thin, we could hear beeping cars and banging bins all night long like they were inside our room. The staff were really nice, though, and the bar area is lovely. The car the hotel arranged to take us to the airport was really good - clean car and professional driver which was great.
Bodde här 4 nätter i mars 2024
Svar från Jerome Phang 19 apr. 2024
Greetings Fleur Louise, Thank you for taking the time out of your schedule to complete our survey. We are pleased that your experience was satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible.  Thank you again for your business! The Time NYC Team

6/10 Okej

Linda

Reste med familjen
No coffee pot, pretty basic room -nothing outstanding. Comfortable bed though!
Bodde här 2 nätter i mars 2024
Svar från Jerome Phang 1 apr. 2024
Thank you for the feedback. Coffee pots are available upon request.

10/10 Fantastiskt

Chance

Gillade: Renlighet, personal och service och boendets skick och faciliteter
This was my first time in NY, and found this hotel. Staff was extremely friendly and welcoming. Room was spotless and our view was decent. In our checkout day, it was raining really hard, but they offered us an umbrella to use! Would book again
Bodde här 3 nätter i mars 2024
Svar från Jerome Phang 25 mars 2024
Thank you for taking the time out of your schedule to complete our survey. We are pleased that your experience was satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible.  Thank you again for your business! The Time NYC Team

10/10 Fantastiskt

Brad

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från Jerome Phang 24 mars 2024
Greetings, Thank you for taking the time out of your schedule to complete our survey. We are pleased that your experience was satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible.  Thank you again for your business! The Time NYC Team

6/10 Okej

Stephanie S, Meridian

Reste med familjen
Gillade: Renlighet
Gillade inte: Bekvämligheter och boendets skick och faciliteter
Our water for shower in the morning was cold and never got hot. This was not a problem in the evening when likely less showers were taken.
Bodde här 4 nätter i mars 2024
Svar från Jerome Phang 24 mars 2024
Greetings, Thank you for taking the time out of your schedule to complete our survey. We are pleased that your experience was satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible.  Thank you again for your business! The Time NYC Team

4/10 Dåligt

Kelsey

Bodde här 1 natt i mars 2024
Svar från Jerome Phang 24 mars 2024
Greetings, Thank you for taking the time out of your schedule to complete our survey. We are pleased that your experience was satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible.  Thank you again for your business! The Time NYC Team

10/10 Fantastiskt

Joshua

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i mars 2024
Svar från Jerome Phang 24 mars 2024
Greetings, Thank you for taking the time out of your schedule to complete our survey. We are pleased that your experience was satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible.  Thank you again for your business! The Time NYC Team

10/10 Fantastiskt

Lynne

Affärsresenär, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Love this property! Wonderful staff, great location, close by good dining and theaters. Only complaint is they used to have coffee and continental breakfast included and since Hyatt bought they do not offer this.
Bodde här 2 nätter i mars 2024
Svar från Jerome Phang 18 mars 2024
Greetings, Thank you for taking the time out of your schedule to complete our survey. We are pleased that your experience was satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible.  Thank you again for your business! The Time NYC Team

2/10 Väldigt dåligt

GuoHong

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Bad choice ever
Bodde här 1 natt i mars 2024
Svar från Jerome Phang 18 mars 2024
Greetings, Thank you for taking the time out of your schedule to complete our survey. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible.  Thank you again for your business!

8/10 Bra

Patrick

Gillade: Renlighet, personal och service och boendets skick och faciliteter
I think sometimes having over produced photos online backfires— this is a small boutique hotel with small rooms and common spaces but portrays a different image online. Once I appreciate it for what it is, it’s great, but the bar, lobby, lounge, gym are all about half the size you think it is. I had a nice stay though!
Bodde här 2 nätter i mars 2024
Svar från Jerome Phang 18 mars 2024
Greetings, Thank you for taking the time out of your schedule to complete our survey. We are pleased that your experience was satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible.  Thank you again for your business! The Time NYC Team

6/10 Okej

Tuan

Gillade inte: Boendets skick och faciliteter
Bodde här 5 nätter i mars 2024
Svar från Jerome Phang 18 mars 2024
Greetings, Thank you for taking the time out of your schedule to complete our survey.. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible.  Thank you again for your business! The Time NYC Team

10/10 Fantastiskt

Nyambi

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Property was so nice and the staff really made you feel at home. I will definitely be back.
Bodde här 1 natt i mars 2024
Svar från Jerome Phang 9 mars 2024
Greetings, Thank you for taking the time out of your schedule to complete our survey. We are pleased that your experience was satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible.  Thank you again for your business! The Time NYC Team

8/10 Bra

Quinn

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i mars 2024
Svar från Jerome Phang 10 mars 2024
Greetings, Thank you for taking the time out of your schedule to complete our survey. We apologize that your experience was anything less than satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations that make your stay as pleasant and comfortable as possible. The Time NYC Team

6/10 Okej

Gavin Donald

Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
Bodde här 2 nätter i februari 2024
Svar från DDD 7 mars 2024
Greetings, Thank you for taking the time out of your schedule to complete our survey. We apologize that your experience was anything less than satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations that make your stay as pleasant and comfortable as possible. The Time NYC Team

6/10 Okej

Jonathan

Gillade inte: Bekvämligheter
The physical plant feels old and tired and, in a few corners, even a little gross. No soap available in the room and housekeeping knocked early even with the do not disturb button activated. Front desk staff were very nice but I wouldn’t go back.
Bodde här 1 natt i mars 2024
Svar från DDD 6 mars 2024
Greetings, Thank you for taking the time out of your schedule to complete our survey. We apologize that your experience was anything less than satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations that make your stay as pleasant and comfortable as possible. The Time NYC Team

10/10 Fantastiskt

Kelley

Bodde här 1 natt i mars 2024
Svar från Jerome Phang 24 mars 2024
Greetings, Thank you for taking the time out of your schedule to complete our survey. We are pleased that your experience was satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible.  Thank you again for your business! The Time NYC Team

8/10 Bra

Robin

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
walls rather thin- you can hear other guests in their rooms and the elevator!! location is very good for theater and Radio City
Bodde här 1 natt i februari 2024
Svar från DDD 26 feb. 2024
Greetings, Thank you for taking the time out of your schedule to complete our survey. We are pleased that your experience was satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible.  Thank you again for your business! The Time NYC Team

10/10 Fantastiskt

J.B. Nicah

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Everything was above my expectations!
Bodde här 2 nätter i februari 2024
Svar från DDD 24 feb. 2024
Greetings, Thank you for taking the time out of your schedule to complete our survey. We are pleased that your experience was satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible.  Thank you again for your business! The Time NYC Team

8/10 Bra

Sheena

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i februari 2024
Svar från DDD 25 feb. 2024
Greetings, Thank you for taking the time out of your schedule to complete our survey. We are pleased that your experience was satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible.  Thank you again for your business! The Time NYC Team

8/10 Bra

Thomas

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The price was great for 2 nights in Times Square. Check in process was easy and got upgraded to a nice room. There were stains on the sheets and it showed free breakfast online upon booking, but we were told breakfast didnt come with our reservation. But they had free wine in the lobby in the evening.
Bodde här 2 nätter i februari 2024
Svar från DDD 22 feb. 2024
Greetings, Thank you for taking the time out of your schedule to complete our survey. We are pleased that your experience was satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible.  Thank you again for your business! The Time NYC Team

6/10 Okej

Kurstan

Gillade: Personal och service
Bodde här 2 nätter i februari 2024
Svar från DDD 21 feb. 2024
Greetings, Thank you for taking the time out of your schedule to complete our survey. We are pleased that your experience was satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible.  Thank you again for your business! The Time NYC Team

10/10 Fantastiskt

christine

Reste i grupp, Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i februari 2024
Svar från DDD 21 feb. 2024
Greetings, Thank you for taking the time out of your schedule to complete our survey. We are pleased that your experience was satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible.  Thank you again for your business! The Time NYC Team

10/10 Fantastiskt

Angela

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great location. Safe and quiet but close to Broadway shows and Times Square. All Staff interactions were great. Concierge kept bags when we arrived early and room was not ready. Concierge had great recs for food and gave great directions. Hotel kept bags on day of check out as well until we needed them at 6 pm.
Bodde här 1 natt i februari 2024
Svar från DDD 11 feb. 2024
Greetings,Thank you for taking the time out of your schedule to complete our survey. We are pleased that your experience was satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible.  Thank you again for your business!The Time NYC Team

10/10 Fantastiskt

michelle

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Perfect location for our stay
Bodde här 2 nätter i februari 2024
Svar från DDD 11 feb. 2024
Greetings,Thank you for taking the time out of your schedule to complete our survey. We are pleased that your experience was satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible.  Thank you again for your business!The Time NYC Team

10/10 Fantastiskt

George

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i januari 2024
Svar från DDD 10 feb. 2024
Greetings,Thank you for taking the time out of your schedule to complete our survey. We are pleased that your experience was satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible.  Thank you again for your business!The Time NYC Team

10/10 Fantastiskt

Lynne

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i januari 2024
Svar från DDD 21 feb. 2024
Greetings, Thank you for taking the time out of your schedule to complete our survey. We are pleased that your experience was satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible.  Thank you again for your business! The Time NYC Team

8/10 Bra

Kathleen

Reste med familjen
Gillade: Renlighet, personal och service och rummets bekvämlighet
Bodde här 2 nätter i januari 2024
Svar från DDD 29 jan. 2024
Greetings,Thank you for taking the time out of your schedule to complete our survey. We are pleased that your experience was satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible.  Thank you again for your business!The Time NYC Team

10/10 Fantastiskt

William

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Very clean and convenient
Bodde här 1 natt i januari 2024
Svar från DDD 29 jan. 2024
Greetings,Thank you for taking the time out of your schedule to complete our Guest Survey. We are pleased that your experience was satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible.  Thank you again for your business!The Time NYC Team

2/10 Väldigt dåligt

nathalie

Reste med sin partner
This place has ROACHES and they wouldn’t refund us. Area is definitely ideal but roaches are just a no
Bodde här 2 nätter i januari 2024
Svar från DDD 29 jan. 2024
Greetings,Thank you for taking the time out of your schedule to complete our survey. Please know that Hyatt takes these matters very seriously and that the safety and security of our guests will always remain our top concern. Our hotel is vigilant in regard to managing pest control and we have a company contracted to thoroughly inspect any rooms that have been reported no matter how minor the case. The Time NYC Team

8/10 Bra

Lidia

Reste med sin partner
Gillade: Renlighet och personal och service
Stayed here twice. Staff are great. Excellent location. Close enough to times square to be convenient but tucked into a side street that it's quiet enough to escape the hustle and bustle at night. Rooms are smaller than other hotels of same price and calibre and rooms are very very dark (paint and decor). Elevators are small and take forever to get to your floor. Wine and cheese hour is a very cool feature but would much rather have a coffee machine in my room.
Svar från DDD 29 jan. 2024
Greetings,Thank you for taking the time out of your schedule to complete our survey. We are pleased that your experience was satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations that make your stay as pleasant and comfortable as possible.  Thank you again for your business!The Time NYC Team

8/10 Bra

Fotini

Reste med sin partner
Gillade: Renlighet, personal och service och bekvämligheter
Gillade inte: Boendets skick och faciliteter
We had an issue but it was quickly resolved by very helpful staff. The hotel is over all very cool and modern. There was noise from the hallway esp in the morning which was a bit disruptive when we were trying to sleep it. Our room was next to a utility closet and the opening and closing of that door by house keeping was really annoying. It was ok for what we paid for a 1 night stay.
Bodde här 1 natt i januari 2024
Svar från DDD 29 jan. 2024
Greetings,Thank you for taking the time out of your schedule to complete our survey. We are pleased that your experience was satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations that make your stay as pleasant and comfortable as possible.  Thank you again for your business!The Time NYC Team

8/10 Bra

Eric

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great location. Good price. Nice staff. Rooms are just tiny.
Bodde här 2 nätter i januari 2024
Svar från DDD 29 jan. 2024
Greetings,Thank you for taking the time out of your schedule to complete our survey. We are pleased that your experience was satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations that make your stay as pleasant and comfortable as possible.  Thank you again for your business!The Time NYC Team

10/10 Fantastiskt

Anupama

Bodde här 6 nätter i januari 2024
Svar från DDD 10 feb. 2024
Greetings,Thank you for taking the time out of your schedule to complete our survey. We are pleased that your experience was satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible.  Thank you again for your business!The Time NYC Team

10/10 Fantastiskt

Courtney

Bodde här 3 nätter i januari 2024
Svar från DDD 10 feb. 2024
Greetings,Thank you for taking the time out of your schedule to complete our survey. We are pleased that your experience was satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible.  Thank you again for your business!The Time NYC Team