The location was great. It’s near everything. The outside hotel area had planters with plants missing from having recently been pulled out. The plants and their mulch were scattered across the sidewalk creating debris and muck. It was thete before we arrived and not cleaned up until the middle of our third day. The stairs to hotel were very steep, high, and uneven…bordering on dangerous. Must be strong and agile to lift your luggage up… no available street level accessibility. Upon entering, while likely an impressive building, the halls were very dark and the beautiful side rooms (parlors) were essentially hidden and seemed inaccessible. there were two locked hall entrance doors to out floor “A” and “B”. “B” locked as intended. “A” did not. The latch was slightly off so that even though the handle was in a locked position, the door could be easily pushed open. Hall and room locks are opened with a 9 digit code, which was a good idea. However, lighting was so poor it was hard to see the face of the lock and therefore often took multiple attempts to open. The bedroom was large and comfortable. Had double beds, could have easily fit queens. Kitchen was well equipped, possibly over equipped, except no microwave. Bathrooms were short towels, but staff quickly corrected that. Staff was pleasant and helpful when needed, but as intended scarce. The bar required reservations even for hotel guests. Despite a restaurant in the lower level, there was no room service.
