Trädgård

Recensioner av Slieve Donard

5 out of 5
Slieve Donard
Downs Road, Newcastle, Northern Ireland

Recensioner

9,0

Underbart

10 - Fantastiskt i betyg. 654 av 1000 recensioner" "
8 - Bra i betyg. 212 av 1000 recensioner" "
6 - Okej i betyg. 72 av 1000 recensioner" "
4 - Dåligt i betyg. 40 av 1000 recensioner" "
2 - Väldigt dåligt i betyg. 22 av 1000 recensioner" "

9,2/10

Renlighet

9,2/10

Personal och service

9,2/10

Bekvämligheter

9,2/10

Boendets skick och faciliteter

8,6/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Anthony, Willoughby

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Fabulous room with a view of the Sea and Mourne Mountains… lovely hotel with a nice restaurant and bar making fantastic cocktails. Provided golf clubs for free to play at local courses and assisted with Tee times. Well definitely visit again.
Bodde här 4 nätter i maj 2024
Svar från AR 21 maj 2024
Thank you for taking the time to complete our Guest Satisfaction Survey. I am delighted that overall, you enjoyed your experience, and we were able to meet your expectations.Your feedback is invaluable to us and will of course be shared with the entire team, of whom I am immensely proud, so they are aware of the continued positive impact they have on our Guests' journey.Once again, Anthony, thank you for taking the time. It is so pleasing to hear you have left the Resort with many happy memories and would choose to return. I look forward to welcoming you back again in the future!

10/10 Fantastiskt

Coach

Bodde här 3 nätter i maj 2024
Svar från AR 21 maj 2024
Thank you for taking the time to complete our Guest Satisfaction Survey. I am delighted that overall, you enjoyed your experience, and we were able to meet your expectations.Your feedback is invaluable to us and will of course be shared with the entire team, of whom I am immensely proud, so they are aware of the continued positive impact they have on our Guests' journey.Once again, Craig, thank you for taking the time. It is so pleasing to hear you have left the Resort with many happy memories and would choose to return. I look forward to welcoming you back again in the future!

10/10 Fantastiskt

julie

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
You feel like you’ve stepped back into another era. The staff was friendly and helpful. The spa was relaxing and complimentary to our reservation as was breakfast the next day. Our only struggle was the noise seagulls on the roof but that would not detour us from staying here again! Lovely lovely place
Bodde här 1 natt i april 2024
Svar från AR 25 apr. 2024
Thank you for taking the time to complete our Guest Satisfaction Survey. I am delighted that overall, you enjoyed your experience, and we were able to meet your expectations.Your feedback is invaluable to us and will of course be shared with the entire team, of whom I am immensely proud, so they are aware of the continued positive impact they have on our Guests' journey.Once again, Julie, thank you for taking the time. It is so pleasing to hear you have left the Resort with many happy memories and would choose to return. I look forward to welcoming you back again in the future!

10/10 Fantastiskt

Nicolette

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Setting, and views from the dining areas, and spa is magnificent
Bodde här 1 natt i april 2024
Svar från AR 25 apr. 2024
Thank you for taking the time to complete our Guest Satisfaction Survey. I am delighted that overall, you enjoyed your experience, and we were able to meet your expectations.Your feedback is invaluable to us and will of course be shared with the entire team, of whom I am immensely proud, so they are aware of the continued positive impact they have on our Guests' journey.Once again, Nicolette, thank you for taking the time. It is so pleasing to hear you have left the Resort with many happy memories and would choose to return. I look forward to welcoming you back again in the future!

6/10 Okej

Anne

Gillade: Renlighet och personal och service
Bodde här 1 natt i april 2024
Svar från AR 18 apr. 2024
Thank you for taking the time to complete our Guest Satisfaction Survey. I am delighted that overall, you enjoyed your experience, and we were able to meet your expectations.Your feedback is invaluable to us and will of course be shared with the entire team, of whom I am immensely proud, so they are aware of the continued positive impact they have on our Guests' journey.Your suggestions for improvement are equally welcomed as we continually work to ensure we identify areas we can improve on to enhance our guest experience. We will ensure that your comments will be followed up with our relevant teams. For any shortcomings, I am very sorry and assure you they will be addressed.Once again, Anne, thank you for taking the time. It is so pleasing to hear you have left the Resort with many happy memories and would choose to return. I look forward to welcoming you back again in the future!

10/10 Fantastiskt

Angie

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Beautiful hotel, stunning location, excellent staff and lovely spa/pool
Bodde här 1 natt i april 2024
Svar från AR 17 apr. 2024
Thank you for taking the time to complete our Guest Satisfaction Survey. I am delighted that overall, you enjoyed your experience, and we were able to meet your expectations.Your feedback is invaluable to us and will of course be shared with the entire team, of whom I am immensely proud, so they are aware of the continued positive impact they have on our Guests' journey.Once again, Angie, thank you for taking the time. It is so pleasing to hear you have left the Resort with many happy memories and would choose to return. I look forward to welcoming you back again in the future!

8/10 Bra

Anita

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 4 nätter i april 2024
Svar från AR 17 apr. 2024
Thank you for taking the time to complete our Guest Satisfaction Survey. I am delighted that overall, you enjoyed your experience, and we were able to meet your expectations.Your feedback is invaluable to us and will of course be shared with the entire team, of whom I am immensely proud, so they are aware of the continued positive impact they have on our Guests' journey.Once again, Anita, thank you for taking the time. It is so pleasing to hear you have left the Resort with many happy memories and would choose to return. I look forward to welcoming you back again in the future!

10/10 Fantastiskt

charles

Bodde här 1 natt i april 2024
Svar från AR 29 apr. 2024
Thank you for taking the time to complete our Guest Satisfaction Survey. I am delighted that overall, you enjoyed your experience, and we were able to meet your expectations.Your feedback is invaluable to us and will of course be shared with the entire team, of whom I am immensely proud, so they are aware of the continued positive impact they have on our Guests' journey.Once again, Charles, thank you for taking the time. It is so pleasing to hear you have left the Resort with many happy memories and would choose to return. I look forward to welcoming you back again in the future!

8/10 Bra

Mur

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Top class Hotel with good service, not quite 5 Star Rating and food in the Percy French was overpriced and not up to standard.
Bodde här 2 nätter i mars 2024
Svar från AR 17 apr. 2024
Thank you for taking the time to complete our Guest Satisfaction Survey. I am delighted that overall, you enjoyed your experience, and we were able to meet your expectations.Your feedback is invaluable to us and will of course be shared with the entire team, of whom I am immensely proud, so they are aware of the continued positive impact they have on our Guests' journey.Your suggestions for improvement are equally welcomed as we continually work to ensure we identify areas we can improve on to enhance our guest experience. We will ensure that your comments will be followed up with our relevant teams. For any shortcomings, I am very sorry and assure you they will be addressed.Once again, Mur, thank you for taking the time. It is so pleasing to hear you have left the Resort with many happy memories and would choose to return. I look forward to welcoming you back again in the future!

10/10 Fantastiskt

Ryan

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff were amazing and went above and beyond at every step to ensure we were having a good time. We brought takeout back to the hotel and the concierge offered to get us plates, cutlery, napkins for the room. They know what you need before you even know! Also, the complimentary breakfast is delivered to your room at an hour of your choosing for 5 pounds per person. Such a great way to start the day with a big irish breakfast plus a big pot of coffee in your room.
Bodde här 2 nätter i april 2024
Svar från AR 17 apr. 2024
Thank you for taking the time to complete our Guest Satisfaction Survey. I am delighted that overall, you enjoyed your experience, and we were able to meet your expectations.Your feedback is invaluable to us and will of course be shared with the entire team, of whom I am immensely proud, so they are aware of the continued positive impact they have on our Guests' journey.Once again, Ryan, thank you for taking the time. It is so pleasing to hear you have left the Resort with many happy memories and would choose to return. I look forward to welcoming you back again in the future!

6/10 Okej

Nigel

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från AR 17 apr. 2024
Thank you for taking the time to complete our Guest Satisfaction Survey. I am delighted that overall, you enjoyed your experience, and we were able to meet your expectations.Your feedback is invaluable to us and will of course be shared with the entire team, of whom I am immensely proud, so they are aware of the continued positive impact they have on our Guests' journey.Your suggestions for improvement are equally welcomed as we continually work to ensure we identify areas we can improve on to enhance our guest experience. We will ensure that your comments will be followed up with our relevant teams. For any shortcomings, I am very sorry and assure you they will be addressed.Once again, Nigel, thank you for taking the time. It is so pleasing to hear you have left the Resort with many happy memories and would choose to return. I look forward to welcoming you back again in the future!

8/10 Bra

Karen

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The location is perfect, with easy access to both the town and the beach.
Bodde här 1 natt i april 2024
Svar från AR 5 apr. 2024
Thank you for taking the time to complete our Guest Satisfaction Survey. I am delighted that overall, you enjoyed your experience, and we were able to meet your expectations.Your feedback is invaluable to us and will of course be shared with the entire team, of whom I am immensely proud, so they are aware of the continued positive impact they have on our Guests' journey.Once again, Karen, thank you for taking the time. It is so pleasing to hear you have left the Resort with many happy memories and would choose to return. I look forward to welcoming you back again in the future!

10/10 Fantastiskt

Deborah

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i mars 2024
Svar från AR 4 apr. 2024
Thank you for taking the time to complete our Guest Satisfaction Survey. I am delighted that overall, you enjoyed your experience, and we were able to meet your expectations.Your feedback is invaluable to us and will of course be shared with the entire team, of whom I am immensely proud, so they are aware of the continued positive impact they have on our Guests' journey.Once again, Deborah, thank you for taking the time. It is so pleasing to hear you have left the Resort with many happy memories and would choose to return. I look forward to welcoming you back again in the future!

8/10 Bra

Leah

Bodde här 1 natt i mars 2024
Svar från AR 22 apr. 2024
Thank you for taking the time to complete our Guest Satisfaction Survey. I am delighted that overall, you enjoyed your experience, and we were able to meet your expectations.Your feedback is invaluable to us and will of course be shared with the entire team, of whom I am immensely proud, so they are aware of the continued positive impact they have on our Guests' journey.Once again, Leah, thank you for taking the time. It is so pleasing to hear you have left the Resort with many happy memories and would choose to return. I look forward to welcoming you back again in the future!

10/10 Fantastiskt

Pat

Reste med familjen
Gillade: Renlighet
Gillade inte: Bekvämligheter
Best view in a hotel room ….. breathtaking
Bodde här 2 nätter i mars 2024
Svar från AR 20 mars 2024
Thank you for taking the time to complete our Guest Satisfaction Survey. I am delighted that overall, you enjoyed your experience, and we were able to meet your expectations.Your feedback is invaluable to us and will of course be shared with the entire team, of whom I am immensely proud, so they are aware of the continued positive impact they have on our Guests' journey.Once again, Pat, thank you for taking the time. It is so pleasing to hear you have left the Resort with many happy memories and would choose to return. I look forward to welcoming you back again in the future!

8/10 Bra

paula

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We had a really enjoyable stay, and the reception staff (especially Mary) was lovely and so helpful. Unfortunately, the heating in the room wasn't working and the room and bed linen were very cold which might that we had a sleepless night. The shower didnt heat up either. I brought this to the attention of the reception staff who will address the issue and they arranged to refund me. This however would not put me off returning because everything else was first class, and the SPA was wonderful!
Bodde här 1 natt i mars 2024
Svar från AR 13 mars 2024
Thank you for taking the time to complete our Guest Satisfaction Survey. I am delighted that overall, you enjoyed your experience, and we were able to meet your expectations.Your feedback is invaluable to us and will of course be shared with the entire team in particular Mary as mentioned, of whom I am immensely proud, so they are aware of the continued positive impact they have on our Guests' journey.Once again, Paula, thank you for taking the time. It is so pleasing to hear you have left the Resort with many happy memories and would choose to return. I look forward to welcoming you back again in the future!

10/10 Fantastiskt

Laura

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från AR 4 mars 2024
Thank you for taking the time to complete our Guest Satisfaction Survey. I am delighted that overall, you enjoyed your experience, and we were able to meet your expectations.Your feedback is invaluable to us and will of course be shared with the entire team, of whom I am immensely proud, so they are aware of the continued positive impact they have on our Guests' journey.Once again, Laura, thank you for taking the time. It is so pleasing to hear you have left the Resort with many happy memories and would choose to return. I look forward to welcoming you back again in the future!

10/10 Fantastiskt

Ryan

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i februari 2024
Svar från AR 22 feb. 2024
Thank you for taking the time to complete our Guest Satisfaction Survey. I am delighted that overall, you enjoyed your experience, and we were able to meet your expectations.Your feedback is invaluable to us and will of course be shared with the entire team, of whom I am immensely proud, so they are aware of the continued positive impact they have on our Guests' journey.Once again, Ryan, thank you for taking the time. It is so pleasing to hear you have left the Resort with many happy memories and would choose to return. I look forward to welcoming you back again in the future! Until then, I remain,

10/10 Fantastiskt

Rhoda

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Slieve donard hotel
We had an amazing staysfd upgraded our roo. Staffed service were excellent as i would highly recommend a visit.
Bodde här 1 natt i februari 2024
Svar från AR 21 feb. 2024
Thank you for taking the time to complete our Guest Satisfaction Survey. I am delighted that overall, you enjoyed your experience, and we were able to meet your expectations.Your feedback is invaluable to us and will of course be shared with the entire team, of whom I am immensely proud, so they are aware of the continued positive impact they have on our Guests' journey.Once again, Rhoda, thank you for taking the time. It is so pleasing to hear you have left the Resort with many happy memories and would choose to return. I look forward to welcoming you back again in the future!

10/10 Fantastiskt

MARK

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Overnight Stay
Staff were very helpful and friendly. The recent refurbishment of the hotel has been done very well.
Bodde här 1 natt i februari 2024
Svar från AR 21 feb. 2024
Thank you for taking the time to complete our Guest Satisfaction Survey. I am delighted that overall, you enjoyed your experience, and we were able to meet your expectations.Your feedback is invaluable to us and will of course be shared with the entire team, of whom I am immensely proud, so they are aware of the continued positive impact they have on our Guests' journey.Once again, Mark, thank you for taking the time. It is so pleasing to hear you have left the Resort with many happy memories and would choose to return. I look forward to welcoming you back again in the future!

10/10 Fantastiskt

Judy

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Fantastic weekend Spa treatment was gorgeous
Bodde här 2 nätter i februari 2024
Svar från AR 19 feb. 2024
Thank you for taking the time to complete our Guest Satisfaction Survey. I am delighted that overall, you enjoyed your experience, and we were able to meet your expectations.Your feedback is invaluable to us and will of course be shared with the entire team, of whom I am immensely proud, so they are aware of the continued positive impact they have on our Guests' journey.Once again, Judy, thank you for taking the time. It is so pleasing to hear you have left the Resort with many happy memories and would choose to return. I look forward to welcoming you back again in the future!

10/10 Fantastiskt

Helen

Gillade: Personal och service och boendets skick och faciliteter
Bodde här 1 natt i februari 2024
Svar från AR 21 feb. 2024
Thank you for taking the time to complete our Guest Satisfaction Survey. I am delighted that overall, you enjoyed your experience, and we were able to meet your expectations.Your feedback is invaluable to us and will of course be shared with the entire team, of whom I am immensely proud, so they are aware of the continued positive impact they have on our Guests' journey.Once again, Helen, thank you for taking the time. It is so pleasing to hear you have left the Resort with many happy memories and would choose to return. I look forward to welcoming you back again in the future!

8/10 Bra

Patrick

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff are very polite. Spa facilities are spacious and clean and offer plenty of amenities. Breakfast is everything you could want. Hotel is well kept inside. Would recommend this hotel to anyone. Only a few issues, 2 of which were avoidable had staff been better informed. Had a first floor room and told to use lift via spa (complete opposite direction). Long story short spent 15 mins trying to find our room that was pretty much above reception. Arrived at the spa at 5:30 to be told that the spa closes at 5 for hotel guests. Have no idea why the staff member thought this. Thankfully another staff member overheard and quickly stepped in to correct them. The new decor in the rooms is… something. It may be to others taste which is grand. Not too sure what their thoughts were when designing the rooms, only for it being clean and well finished would you consider it very old and dated. The colour scheme makes the rooms very dark and the random chairs and pictures on the walls just dont make sense. I am in favour of the bright spacious rooms they had in my previous stays but thats just my opinion and it still isnt enough to put me off staying.
Bodde här 2 nätter i februari 2024
Svar från AR 19 feb. 2024
Thank you for taking the time to complete our Guest Satisfaction Survey. I am delighted that overall, you enjoyed your experience, and we were able to meet your expectations.Your feedback is invaluable to us and will of course be shared with the entire team, of whom I am immensely proud, so they are aware of the continued positive impact they have on our Guests' journey.Your suggestions for improvement are equally welcomed as we continually work to ensure we identify areas we can improve on to enhance our guest experience. We will ensure that your comments will be followed up with our relevant teams. For any shortcomings, I am very sorry and assure you they will be addressed.Once again, Patrick, thank you for taking the time. It is so pleasing to hear you have left the Resort with many happy memories and would choose to return. I look forward to welcoming you back again in the future!

10/10 Fantastiskt

Gary

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i februari 2024
Svar från AR 19 feb. 2024
Thank you for taking the time to complete our Guest Satisfaction Survey. I am delighted that overall, you enjoyed your experience, and we were able to meet your expectations.Your feedback is invaluable to us and will of course be shared with the entire team, of whom I am immensely proud, so they are aware of the continued positive impact they have on our Guests' journey.Once again, Gary, thank you for taking the time. It is so pleasing to hear you have left the Resort with many happy memories and would choose to return. I look forward to welcoming you back again in the future!

10/10 Fantastiskt

Michaela

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Such a beautiful stay - my only point to make is that the heating cant be turned down, so we had a very hot night!
Bodde här 1 natt i januari 2024
Svar från AR 9 feb. 2024
Thank you for taking the time to complete our Guest Satisfaction Survey. I am delighted that overall, you enjoyed your experience, and we were able to meet your expectations.Your feedback is invaluable to us and will of course be shared with the entire team, of whom I am immensely proud, so they are aware of the continued positive impact they have on our Guests' journey.Once again, Michaela, thank you for taking the time. It is so pleasing to hear you have left the Resort with many happy memories and would choose to return. I look forward to welcoming you back again in the future!

8/10 Bra

Ian

Bodde här 1 natt i februari 2024
Svar från AR 9 feb. 2024
Thank you for taking the time to complete our Guest Satisfaction Survey. I am delighted that overall, you enjoyed your experience, and we were able to meet your expectations.Your feedback is invaluable to us and will of course be shared with the entire team, of whom I am immensely proud, so they are aware of the continued positive impact they have on our Guests' journey.Once again, Ian, thank you for taking the time. It is so pleasing to hear you have left the Resort with many happy memories and would choose to return. I look forward to welcoming you back again in the future!

10/10 Fantastiskt

Susan

Bodde här 1 natt i januari 2024
Svar från AR 5 feb. 2024
Thank you for taking the time to complete our Guest Satisfaction Survey. I am delighted that overall, you enjoyed your experience, and we were able to meet your expectations.Your feedback is invaluable to us and will of course be shared with the entire team, of whom I am immensely proud, so they are aware of the continued positive impact they have on our Guests' journey.Once again, Susan, thank you for taking the time. It is so pleasing to hear you have left the Resort with many happy memories and would choose to return. I look forward to welcoming you back again in the future!

10/10 Fantastiskt

Joanne

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Lovely hotel located right on the beach. Great service, wonderful spa, excellent breakfast, and very relaxed, informal atmosphere.
Bodde här 1 natt i januari 2024
Svar från AR 31 jan. 2024
Thank you for taking the time to complete our Guest Satisfaction Survey. I am delighted that overall, you enjoyed your experience, and we were able to meet your expectations.Your feedback is invaluable to us and will of course be shared with the entire team, of whom I am immensely proud, so they are aware of the continued positive impact they have on our Guests' journey.Once again, Joanne, thank you for taking the time. It is so pleasing to hear you have left the Resort with many happy memories and would choose to return. I look forward to welcoming you back again in the future!

2/10 Väldigt dåligt

Terry

Bodde här 1 natt i januari 2024
Svar från AR 31 jan. 2024
Thank you for taking the time to complete our Guest Satisfaction Survey. I am delighted that overall, you enjoyed your experience, and we were able to meet your expectations.Your feedback is invaluable to us and will of course be shared with the entire team, of whom I am immensely proud, so they are aware of the continued positive impact they have on our Guests' journey.Your suggestions for improvement are equally welcomed as we continually work to ensure we identify areas we can improve on to enhance our guest experience. We will ensure that your comments will be followed up with our relevant teams. For any shortcomings, I am very sorry and assure you they will be addressed.Once again Terry, thank you for taking the time. It is so pleasing to hear you have left the Resort with many happy memories and would choose to return. I look forward to welcoming you back again in the future!

10/10 Fantastiskt

Mary

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i januari 2024
Svar från AR 25 jan. 2024
Thank you for taking the time to complete our Guest Satisfaction Survey. I am delighted that overall, you enjoyed your experience, and we were able to meet your expectations.Your feedback is invaluable to us and will of course be shared with the entire team, of whom I am immensely proud, so they are aware of the continued positive impact they have on our Guests' journey.Once again, Mary, thank you for taking the time. It is so pleasing to hear you have left the Resort with many happy memories and would choose to return. I look forward to welcoming you back again in the future!

10/10 Fantastiskt

Trevor

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great hotel all around can’t say anything about it that’s never
Bodde här 2 nätter i januari 2024
Svar från AR 25 jan. 2024
Thank you for taking the time to complete our Guest Satisfaction Survey. I am delighted that overall, you enjoyed your experience, and we were able to meet your expectations.Your feedback is invaluable to us and will of course be shared with the entire team, of whom I am immensely proud, so they are aware of the continued positive impact they have on our Guests' journey.Once again, Trevor, thank you for taking the time. It is so pleasing to hear you have left the Resort with many happy memories and would choose to return. I look forward to welcoming you back again in the future!

8/10 Bra

Graham

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2024
Svar från AR 18 jan. 2024
Thank you for taking the time to complete our Guest Satisfaction Survey. I am delighted that overall, you enjoyed your experience, and we were able to meet your expectations.Your feedback is invaluable to us and will of course be shared with the entire team, of whom I am immensely proud, so they are aware of the continued positive impact they have on our Guests' journey.Once again, Graham, thank you for taking the time. It is so pleasing to hear you have left the Resort with many happy memories and would choose to return. I look forward to welcoming you back again in the future!

10/10 Fantastiskt

Jonny

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i januari 2024
Svar från AR 22 jan. 2024
Thank you for taking the time to complete our Guest Satisfaction Survey. I am delighted that overall, you enjoyed your experience, and we were able to meet your expectations.Your feedback is invaluable to us and will of course be shared with the entire team, of whom I am immensely proud, so they are aware of the continued positive impact they have on our Guests' journey.Once again, Jonny, thank you for taking the time. It is so pleasing to hear you have left the Resort with many happy memories and would choose to return. I look forward to welcoming you back again in the future!

10/10 Fantastiskt

Nigel

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i januari 2024
Svar från AR 15 jan. 2024
Thank you for taking the time to complete our Guest Satisfaction Survey. I am delighted that overall, you enjoyed your experience, and we were able to meet your expectations.Your feedback is invaluable to us and will of course be shared with the entire team, of whom I am immensely proud, so they are aware of the continued positive impact they have on our Guests' journey.Once again, Nigel, thank you for taking the time. It is so pleasing to hear you have left the Resort with many happy memories and would choose to return. I look forward to welcoming you back again in the future!

8/10 Bra

Jonathan

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i januari 2024
Svar från AR 15 jan. 2024
Thank you for taking the time to complete our Guest Satisfaction Survey. I am delighted that overall, you enjoyed your experience, and we were able to meet your expectations.Your feedback is invaluable to us and will of course be shared with the entire team, of whom I am immensely proud, so they are aware of the continued positive impact they have on our Guests' journey.Once again, Jonathan, thank you for taking the time. It is so pleasing to hear you have left the Resort with many happy memories and would choose to return. I look forward to welcoming you back again in the future!

10/10 Fantastiskt

MG

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i januari 2024
Svar från AR 15 jan. 2024
Thank you for taking the time to complete our Guest Satisfaction Survey. I am delighted that overall, you enjoyed your experience, and we were able to meet your expectations.Your feedback is invaluable to us and will of course be shared with the entire team, of whom I am immensely proud, so they are aware of the continued positive impact they have on our Guests' journey.Once again, thank you for taking the time. It is so pleasing to hear you have left the Resort with many happy memories and would choose to return. I look forward to welcoming you back again in the future!

10/10 Fantastiskt

Rachel

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i januari 2024
Svar från AR 11 jan. 2024
Thank you for taking the time to complete our Guest Satisfaction Survey. I am delighted that overall, you enjoyed your experience, and we were able to meet your expectations.Your feedback is invaluable to us and will of course be shared with the entire team, of whom I am immensely proud, so they are aware of the continued positive impact they have on our Guests' journey.Once again, Rachel, thank you for taking the time. It is so pleasing to hear you have left the Resort with many happy memories and would choose to return. I look forward to welcoming you back again in the future!

10/10 Fantastiskt

Jill

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2024
Svar från AR 11 jan. 2024
Thank you for taking the time to complete our Guest Satisfaction Survey. I am delighted that overall, you enjoyed your experience, and we were able to meet your expectations.Your feedback is invaluable to us and will of course be shared with the entire team, of whom I am immensely proud, so they are aware of the continued positive impact they have on our Guests' journey.Once again, Jill, thank you for taking the time. It is so pleasing to hear you have left the Resort with many happy memories and would choose to return. I look forward to welcoming you back again in the future!

10/10 Fantastiskt

Linda

Bodde här 1 natt i januari 2024
Svar från AR 10 jan. 2024
Thank you for taking the time to complete our Guest Satisfaction Survey. I am delighted that overall, you enjoyed your experience, and we were able to meet your expectations.Your feedback is invaluable to us and will of course be shared with the entire team, of whom I am immensely proud, so they are aware of the continued positive impact they have on our Guests' journey.Once again, Linda. thank you for taking the time. It is so pleasing to hear you have left the Resort with many happy memories and would choose to return. I look forward to welcoming you back again in the future!

8/10 Bra

Hannah

Reste med sin partner
Gillade: Renlighet och personal och service
Bodde här 1 natt i januari 2024
Svar från AR 9 jan. 2024
Thank you for taking the time to complete our Guest Satisfaction Survey. I am delighted that overall, you enjoyed your experience, and we were able to meet your expectations.Your feedback is invaluable to us and will of course be shared with the entire team, of whom I am immensely proud, so they are aware of the continued positive impact they have on our Guests' journey.Once again, Hannah, thank you for taking the time. It is so pleasing to hear you have left the Resort with many happy memories and would choose to return. I look forward to welcoming you back again in the future!

8/10 Bra

monika

Reste i grupp
Gillade: Bekvämligheter
Bodde här 1 natt i januari 2024
Svar från AR 9 jan. 2024
Thank you for taking the time to complete our Guest Satisfaction Survey. I am delighted that overall, you enjoyed your experience, and we were able to meet your expectations.Your feedback is invaluable to us and will of course be shared with the entire team, of whom I am immensely proud, so they are aware of the continued positive impact they have on our Guests' journey.Once again, Monika, thank you for taking the time. It is so pleasing to hear you have left the Resort with many happy memories and would choose to return. I look forward to welcoming you back again in the future!

10/10 Fantastiskt

Colin

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 4 nätter i december 2023
Svar från AR 9 jan. 2024
Thank you for taking the time to complete our Guest Satisfaction Survey. I am delighted that overall, you enjoyed your experience, and we were able to meet your expectations.Your feedback is invaluable to us and will of course be shared with the entire team, of whom I am immensely proud, so they are aware of the continued positive impact they have on our Guests' journey.Once again, Colin, thank you for taking the time. It is so pleasing to hear you have left the Resort with many happy memories and would choose to return. I look forward to welcoming you back again in the future!

8/10 Bra

Mark

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i december 2023
Svar från AR 5 jan. 2024
Thank you for taking the time to complete our Guest Satisfaction Survey. I am delighted that overall, you enjoyed your experience, and we were able to meet your expectations.Your feedback is invaluable to us and will of course be shared with the entire team, of whom I am immensely proud, so they are aware of the continued positive impact they have on our Guests' journey.Once again, Mark, thank you for taking the time. It is so pleasing to hear you have left the Resort with many happy memories and would choose to return. I look forward to welcoming you back again in the future! Until then, I remain

4/10 Dåligt

Jacinta

Gillade: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2023
Svar från AR 5 jan. 2024
Thank you for taking the time to complete our Guest Satisfaction Survey. While I am of course pleased to note the positives, I do of course note the areas in which we perhaps did not meet your expectations.Your feedback is invaluable to us and will of course be shared with the entire team, so they are aware of the continued impact they have on our Guests' journey, both positive and where improvements can be made. For any shortcomings however, I remain very sorry and assure you they will be addressed.Once again, Jacinta, thank you for taking the time. It is so pleasing to hear that you would choose to return, and I look forward to welcoming you back again in the future, when I am confident the areas you have suggested requiring attention will be improved.

6/10 Okej

Nigel

Gillade: Renlighet och bekvämligheter
We had a superior room with sea view, Soap in the bathroom to wash your hands and a full mirror in the room. Everything in this hotel has just been painted over the dark wood. and is all starting to flake of already. I also went to the spa. In my opion i wouldn't say this is 5☆.
Bodde här 2 nätter i december 2023
Svar från AR 5 jan. 2024
Thank you for taking the time to complete our Guest Satisfaction Survey. While I am of course pleased to note the positives, I do of course note the areas in which we perhaps did not meet your expectations.Your feedback is invaluable to us and will of course be shared with the entire team, so they are aware of the continued impact they have on our Guests' journey, both positive and where improvements can be made. For any shortcomings however, I remain very sorry and assure you they will be addressed.Once again, Nigel, thank you for taking the time. It is so pleasing to hear that you would choose to return, and I look forward to welcoming you back again in the future, when I am confident the areas you have suggested requiring attention will be improved.

6/10 Okej

Rachel

Reste med familjen
Gillade: Rummets bekvämlighet
Bodde här 1 natt i december 2023
Svar från AR 5 jan. 2024
Thank you for taking the time to complete our Guest Satisfaction Survey. I am delighted that overall, you enjoyed your experience, and we were able to meet your expectations.Your feedback is invaluable to us and will of course be shared with the entire team, of whom I am immensely proud, so they are aware of the continued positive impact they have on our Guests' journey.Once again, Rachel, thank you for taking the time. It is so pleasing to hear you have left the Resort with many happy memories and would choose to return. I look forward to welcoming you back again in the future!

10/10 Fantastiskt

James

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i december 2023
Svar från AR 5 jan. 2024
Thank you for taking the time to complete our Guest Satisfaction Survey. I am delighted that overall, you enjoyed your experience, and we were able to meet your expectations.Your feedback is invaluable to us and will of course be shared with the entire team, of whom I am immensely proud, so they are aware of the continued positive impact they have on our Guests' journey.Once again, James, thank you for taking the time. It is so pleasing to hear you have left the Resort with many happy memories and would choose to return. I look forward to welcoming you back again in the future!

4/10 Dåligt

Thomas

Reste med familjen
Gillade: Rummets bekvämlighet
Gillade inte: Personal och service
Made a reservation for dinner at checkin - we then didn’t have a booking when we went down. Dinner took 1.5 hrs to arrive. No one told us why. Dirty plates from kids dinner left on table for an hour. Brought sorbet out and don’t offer to our child 10% service charge added to bill at end of meal! Awful service at breakfast - had to ask for coffee 3 times. Fried eggs arrived after 20 mins No robes in bedroom Had to ask 3 times for a travel cot
Bodde här 1 natt i december 2023
Svar från AR 5 jan. 2024
Thank you for taking the time to complete our Guest Satisfaction Survey. While I am of course pleased to note the positives, I do of course note the areas in which we perhaps did not meet your expectations.Your feedback is invaluable to us and will of course be shared with the entire team, so they are aware of the continued impact they have on our Guests' journey, both positive and where improvements can be made. For any shortcomings however, I remain very sorry and assure you they will be addressed.Once again, Thomas, thank you for taking the time. It is so pleasing to hear that you would choose to return, and I look forward to welcoming you back again in the future, when I am confident the areas you have suggested requiring attention will be improved.

10/10 Fantastiskt

Joanne

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2023
Svar från AR 5 jan. 2024
Thank you for taking the time to complete our Guest Satisfaction Survey. I am delighted that overall, you enjoyed your experience, and we were able to meet your expectations.Your feedback is invaluable to us and will of course be shared with the entire team, of whom I am immensely proud, so they are aware of the continued positive impact they have on our Guests' journey.Once again, Joanne, thank you for taking the time. It is so pleasing to hear you have left the Resort with many happy memories and would choose to return. I look forward to welcoming you back again in the future!

10/10 Fantastiskt

Elaine

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The overall experience,ive stayed in many hotels all over and the Slieve Donard was unique,full of charactor
Bodde här 2 nätter i december 2023
Svar från AR 21 dec. 2023
Thank you for taking the time to complete our Guest Satisfaction Survey. I am delighted that overall, you enjoyed your experience, and we were able to meet your expectations.Your feedback is invaluable to us and will of course be shared with the entire team, of whom I am immensely proud, so they are aware of the continued positive impact they have on our Guests' journey.Once again, Elaine, thank you for taking the time. It is so pleasing to hear you have left the Resort with many happy memories and would choose to return. I look forward to welcoming you back again in the future!