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Recensioner av Holiday Inn Express Northampton - South, an IHG Hotel

3.5 out of 5
Holiday Inn Express Northampton - South, an IHG Hotel
Loake Close Grange Park, Northampton, England

Recensioner

9,0

Underbart

10 - Fantastiskt i betyg. 605 av 1002 recensioner" "
8 - Bra i betyg. 306 av 1002 recensioner" "
6 - Okej i betyg. 56 av 1002 recensioner" "
4 - Dåligt i betyg. 15 av 1002 recensioner" "
2 - Väldigt dåligt i betyg. 20 av 1002 recensioner" "

9,4/10

Renlighet

9,2/10

Personal och service

8,6/10

Bekvämligheter

9,0/10

Boendets skick och faciliteter

8,4/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Kristina

Bodde här 1 natt i maj 2023
Svar från Hotel Operations Manager 24 maj 2023
Thanks for your top marks, Kristina.All the best, Louise

8/10 Bra

Verifierad resenär

Gillade: Personal och service, boendets skick och faciliteter och rummets bekvämlighet

10/10 Fantastiskt

kash

Gillade: Renlighet och personal och service
Bodde här 1 natt i maj 2024
Svar från - Hotel Operations Manager 20 maj 2024
Thank you for recommending us in your review!Take care, Louise

10/10 Fantastiskt

Gordon

Affärsresenär
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Nice comfortable hotel easy access to M1
Bodde här 2 nätter i maj 2024
Svar från Hotel Operations Manager 17 maj 2024
We appreciate your kind words, Gordon.All the best, Louise -

10/10 Fantastiskt

Jen

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
As a disabled traveller, this hotel was great for me and the staff were excellent - an enjoyable stay!
Bodde här 1 natt i april 2024
Svar från Hotel Operations Manager 29 apr. 2024
Jen, thanks for your feedback.We look forward to seeing you again soon.All the best, Louise -

8/10 Bra

Theresa

Reste med sin partner
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
We were happy staying there Didn’t have any qualms about it Would recommend it
Bodde här 1 natt i februari 2024
Svar från - Hotel Operations Manager 4 mars 2024
Thanks for your lovely review, Theresa.All the best, Louise

10/10 Fantastiskt

Carolyn

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Very good location, conveniently placed next to the motorway but very quiet
Bodde här 1 natt i februari 2024
Svar från Hotel Operations Manager 27 feb. 2024
Thanks for your perfect rating, Carolyn.All the best, Louise -

10/10 Fantastiskt

NITIN

Bodde här 1 natt i februari 2024
Svar från Hotel Operations Manager 27 feb. 2024
Thanks for your lovely review, Nitin.All the best, Louise -

10/10 Fantastiskt

Verifierad resenär

Reste i grupp, Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Extremely Pleased With The Service
10/10 across all areas of the Hotel. Would definitely stay their again
Bodde här 1 natt i februari 2024
Svar från Hotel Operations Manager 27 feb. 2024
We appreciate your kind words.Hoping to see you again soon. Best wishes, Louise -

2/10 Väldigt dåligt

pete

Affärsresenär
Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
worst hotel i have stayed in,£95 joke of a price !
the room for the night was £95, The hotel and room was certainly not £95, Also if i had known that the hotel also accomodated social housing families and others then again i wouldn't have chose to stay here, I work away on business and expect relaxed time,Nice hotel and room and this did neither, Also the food choice and breakfast was not very accomodating either. I would say prob one of the worst hotels i have ever stayed in. The staff were good though!
Bodde här 1 natt i februari 2024
Svar från - Hotel Operations Manager 21 feb. 2024
We appreciate your feedback, Pete.We’re sorry to hear your time at the hotel wasn’t 5/5. We’re disappointed to see your review and we’d like to discuss your comments further. Please get in touch with us via direct message so we can figure out what went wrong. All the best, Louise

10/10 Fantastiskt

JOHN

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Overnight stay
Comfortable clean room, friendly staff and good breakfast
Bodde här 1 natt i februari 2024
Svar från Hotel Operations Manager 19 feb. 2024
Thanks for the perfect rating, John.All the best, Louise -

10/10 Fantastiskt

gerry

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Our 50th anniversary
A great stay but did not get wake call in the morning for us to get up.but on way to holiday for 50th anniversary
Bodde här 1 natt i februari 2024
Svar från Hotel Operations Manager 19 feb. 2024
Gerry, thanks a bunch for the kind review!All the best, Louise -

10/10 Fantastiskt

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
No fuss, no problems
.
Bodde här 1 natt i februari 2024
Svar från Hotel Operations Manager 13 feb. 2024
Wow, 10/10! Thanks for your top marks.Hoping to see you again soon. All the best, Louise -

10/10 Fantastiskt

Christina

Bodde här 1 natt i februari 2024
Svar från Hotel Operations Manager 13 feb. 2024
Thanks for your perfect rating, Christina.All the best, Louise -

8/10 Bra

Tandiwe

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Straight forward and swift booking Ease of access, taxi button convenient Staff are nice, very helpful I didn't like the idea of a wet room, proper shower cubicle preferred Open the tap on the face basin and water wets whole surface around. So you cant place anything on the surface and open the tap, it will get wet.
Bodde här 1 natt i februari 2024
Svar från Hotel Operations Manager 13 feb. 2024
We appreciate your fab review, Tandiwe.All the best, Louise -

10/10 Fantastiskt

Jay

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
I’ve stayed at this hotel before but this weekend was the best stay yet. I was staying for a night away with my boyfriend and we had a few drinks at the hotel bar and all staff were very accommodating. One in particular though was the nights team leader, VAISAKH. Lovely guy who couldn’t help us out enough. We offered him a drink and tip which both he refused only asking for a good review. I rarely do reviews but I feel he really deserved/earned this
Bodde här 1 natt i januari 2024
Svar från Hotel Operations Manager 29 jan. 2024
Thanks for your positive comments, Jay.We're happy you had a fantastic time with us! We look forward to welcoming you back.All the best, Louise -

10/10 Fantastiskt

Stephen

Reste med sin partner
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i januari 2024
Svar från HOM 22 jan. 2024
Wow, 5-stars! Thanks so much, Stephen. We hope to welcome you back and All the best, Louise - Hotel Operations Manager.

10/10 Fantastiskt

Stefanie

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Friendly staff, great size room and excellent breakfast included. Perfect for a stopover.
Bodde här 1 natt i januari 2024
Svar från HOM 22 jan. 2024
Stefanie, thanks for taking the time to review our hotel! We're glad to see your trip was worthy of 5-stars. We hope to see you again and All the best, Louise - Hotel Operations Manager.

8/10 Bra

Libbie

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very convenient for an overnight stay.
Bodde här 1 natt i december 2023
Svar från Hotel Operations Manager 29 jan. 2024
Thanks for the kind review, Libbie.All the best, Louise -

10/10 Fantastiskt

rob

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2024
Svar från Hotel Operations Manager 12 jan. 2024
Thanks for your top marks, Rob.All the best, Louise -

8/10 Bra

Dana

Reste med familjen
Gillade: Personal och service
Hotel ok Reasonable price for the odd night stay Only downfall is the signal for tv and phone
Bodde här 1 natt i januari 2024
Svar från Hotel Operations Manager 12 jan. 2024
Dana, thanks for your review.All the best, Louise -

8/10 Bra

kathleen

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i januari 2024
Svar från Hotel Operations Manager 12 jan. 2024
Kathleen, we're grateful for the lovely feedback.All the best, Louise -

8/10 Bra

Suzanne

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
A pleasent stay.
Very friendly staff greeted us upon arrival. It had been a long drive so this was very welcome. The staff continued to be pleasent and helpful for the duration of our stay. We were travelling with our dog and were delighted when he was presented with a little doggy goodie bag. Such a sweet touch. The room was clean and comfortable. Bonus points for having a freestanding shower with a grab rail. I am a little wobbly on my feet, so dislike having to climb over a bath. The towels were lovely and soft. We ate in the restaurant one evening. My first, and then second choice, was not available. The food was cooked well and presented nicely. I did feel it was a tad over priced. The breakfast was ok.
Bodde här 3 nätter i december 2023
Svar från Hotel Operations Manager 12 jan. 2024
Suzanne, thanks for your lovely feedback.It's great to hear our team made sure you had a pleasant stay. We'll let them know what you've said! We hope your next stay is just around the corner.All the best, Louise -

10/10 Fantastiskt

Lutendo

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i januari 2024
Svar från Hotel Operations Manager 12 jan. 2024
Thanks for the kind review, Lutendo.All the best, Louise -

10/10 Fantastiskt

Owen

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Lovely staff, comfortable room and very reasonable. Good location next to M1 and has a lovely breakfast. Overall excellent
Bodde här 3 nätter i december 2023
Svar från Hotel Operations Manager 8 jan. 2024
Thanks for your review, Owen.All the best, Louise -

10/10 Fantastiskt

Les

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Been here 3 times now and always good
Bodde här 1 natt i december 2023
Svar från HOM 2 jan. 2024
Wow, 5-stars! Thanks so much, Les. We hope to see you again and All the best, Louise - Hotel Operations Manager.

8/10 Bra

wai bun

Gillade: Boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2023
Svar från HOM 2 jan. 2024
Thanks for the rating, wai bun. We hope to see you again and All the best, Louise - Hotel Operations Manager.

10/10 Fantastiskt

Tracy

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great place to break my journey
Only disappointment was the evening menu choices so went across to the Harvester instead.
Bodde här 1 natt i december 2023
Svar från HOM 2 jan. 2024
Thanks for the 10/10 rating, Tracy. We appreciate the feedback and All the best, Louise - Hotel Operations Manager.

10/10 Fantastiskt

Les

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Quiet, good breakfast food in Hotel or pub across road
Bodde här 1 natt i december 2023
Svar från HOM 2 jan. 2024
Thanks for the perfect rating, Les. We hope to welcome you back and All the best, Louise - Hotel Operations Manager.

6/10 Okej

qadir

Reste med familjen
Gillade: Personal och service och bekvämligheter
Gillade inte: Boendets skick och faciliteter
Stayed at a number of holiday inns, but unfortunately was let down by the fixtures and fittings of the room, broken chair arm, light shade broken falling apart, socket covers hanging off and cobwebs. Very disappointed
Bodde här 1 natt i december 2023
Svar från Hotel Operations Manager 22 dec. 2023
Thanks for your feedback, Qadir!We're sorry to hear about the room fixtures. If you already alerted the team during your stay, the maintenance team will have it under control so thanks for bringing it to our attention. We hope to welcome you back again soon.All the best, Louise -

10/10 Fantastiskt

Lorraine

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2023
Svar från Hotel Operations Manager 22 dec. 2023
Wow, 10/10! Thanks so much, Lorraine.All the best, Louise -

8/10 Bra

Jacqueline

Affärsresenär
Gillade: Renlighet och bekvämligheter
Bodde här 1 natt i december 2023
Svar från Hotel Operations Manager 18 dec. 2023
Jacqueline, thanks for taking the time to review our hotel!Best wishes, Louise -

8/10 Bra

Glen

Affärsresenär
Gillade: Personal och service och boendets skick och faciliteter
there is no room service here despite being advertised as such, a member of staff did offer to bring it to me as they were quiet, decided not to bother them, ate elsewhere
Bodde här 1 natt i december 2023
Svar från Hotel Operations Manager 18 dec. 2023
Glen, thanks for the glowing review. Best wishes, Louise -

8/10 Bra

Helen

Bodde här 3 nätter i december 2023
Svar från Hotel Operations Manager 18 dec. 2023
Thanks for your lovely review, Helen.Best wishes, Louise -

8/10 Bra

John

Svar från Hotel Operations Manager 13 feb. 2024
John, thanks for your review.All the best, Louise -

8/10 Bra

Geraldine

Bodde här 3 nätter i november 2023
Svar från HOM 2 jan. 2024
Geraldine, thanks for the amazing rating. We hope to welcome you back and All the best, Louise - Hotel Operations Manager.

8/10 Bra

Andrew

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2023
Svar från Hotel Operations Manager 5 dec. 2023
Andrew, thanks for the glowing review. Take care, Louise -

10/10 Fantastiskt

Tony

Bodde här 2 nätter i november 2023
Svar från Hotel Operations Manager 5 dec. 2023
Tony, thanks for the amazing rating. Take care, Louise -

8/10 Bra

Richard

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was an easy place to stop at on our journey, and very cheap
Bodde här 1 natt i december 2023
Svar från Hotel Operations Manager 5 dec. 2023
Thanks for your positive comments, Richard.Take care, Louise -

10/10 Fantastiskt

Andrew

Gillade: Renlighet, personal och service och boendets skick och faciliteter
The hotel is well situated within a large mixed retail park and near the M1 motorway. It was welcoming and the facilities excellent including the breakfast. We were well looked after by the staff.
Bodde här 1 natt i november 2023
Svar från Hotel Operations Manager 5 dec. 2023
We appreciate your kind words, Andrew.Best wishes, Louise -

10/10 Fantastiskt

Sue

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Excellent stay first time at holiday inn express ,will definitely stay again
Bodde här 1 natt i november 2023
Svar från Hotel Operations Manager 27 nov. 2023
Thanks for the 10/10 rating, Sue.Take care, Louise -

8/10 Bra

Martin

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i november 2023
Svar från Hotel Operations Manager 14 nov. 2023
Thanks for your feedback, Martin!All the best, Louise

10/10 Fantastiskt

Richard

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i november 2023
Svar från Hotel Operations Manager 14 nov. 2023
Wow, 5/5! Thanks so much, Richard.Best wishes, Louise,

4/10 Dåligt

Heather

Bodde här 2 nätter i oktober 2023
Svar från Hotel Operations Manager 5 dec. 2023
We appreciate your feedback, Heather.We’re sorry to hear your time at the hotel wasn’t 5/5. Please feel free to reach out to us with any further comments, concerns, or suggestions you’d like to share. We would love to make things right if you give us another chance.Best wishes, Louise -

10/10 Fantastiskt

Rachel

Reste med sin partner
Plenty of parking, easy check in and polite staff. Bed were comfortable and room clean
Bodde här 1 natt i november 2023
Svar från Hotel Operations Manager 7 nov. 2023
Thanks for your positive comments, Rachel.See you soon!

8/10 Bra

Anabela

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Was expecting more for breakfast
Bodde här 1 natt i november 2023
Svar från Hotel Operations Manager 7 nov. 2023
Thanks for your lovely review, AnabelaWe hope to see you again soon!All the best, Louise -

10/10 Fantastiskt

Kristian

Bodde här 2 nätter i oktober 2023
Svar från Hotel Operations Manager 7 nov. 2023
Kristian, thanks for the glowing review. We hope to see you again soon!All the best, Louise -

6/10 Okej

Verifierad resenär

Reste i grupp
Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Breakfast a let down
We stayed here after watching a football match, we arrived fairly late, easy straight forward check in. Room was a decent size for what we needed, good toiletries and clean. Unfortunately the breakfast was a let down, we have stayed previously and had no issues but this time they just couldn’t cope with restocking the breakfast items, at one point there was no hot food, no bread, no croissants, no fruit juice, no milk so literally was unable to have anything to eat, after approx 20 mins wait and speaking to front desk some bacon/sausages arrived, this was unfortunate as never had issues previously, I do understand that must be difficult to re stock during busy times, definitely some unhappy people around waiting for breakfast.
Bodde här 1 natt i oktober 2023
Svar från Hotel Operations Manager 7 nov. 2023
We appreciate your review.We are sorry to see we missed the mark at breakfast. We will share your feedback with the team to make sure that we do better.See you soon!All the best, Louise -

6/10 Okej

Timothy

Reste med sin partner
Gillade inte: Renlighet
Lack of hot water and dribbling shower, shower dirty Delivery at 6h30am too noisy right below room
Bodde här 1 natt i oktober 2023
Svar från Hotel Operations Manager 7 nov. 2023
We appreciate your feedback, Timothy.Please know that our team are available 24/7 to help with any issues that might happen during your stay. All the best, Louise -

10/10 Fantastiskt

Nick

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Holiday Inn - Northampton
Fantastic few days an away for the weekend with a friend, who had mobility issues. The hotel was very accommodating in regards to an easily accessible room, which was much appreciated! Lovely room, considering we was in the first room of the corridor next to reception, we heard no noise whatsoever. Breakfast was great, cooked bacon, sausages, scrambled egg & beans. Continental breakfast too, a very good selection. Would highly recommend this hotel & no hesitation in using it again as a base for going to the surrounding areas. Thanks to all the Team 👏👏
Bodde här 2 nätter i oktober 2023
Svar från Hotel Operations Manager 24 okt. 2023
We appreciate your kind words, Nick.Thanks for choosing our hotel and we hope to welcome you back soon.Take care, Louise -