Exteriör

Recensioner av Hampton Inn & Suites Oakland Airport-Alameda

2.5 out of 5
Hampton Inn & Suites Oakland Airport-Alameda
1700 Harbor Bay Parkway, Alameda, CA

Recensioner

8,6

Fantastiskt

10 - Fantastiskt i betyg. 537 av 1003 recensioner" "
8 - Bra i betyg. 305 av 1003 recensioner" "
6 - Okej i betyg. 90 av 1003 recensioner" "
4 - Dåligt i betyg. 35 av 1003 recensioner" "
2 - Väldigt dåligt i betyg. 36 av 1003 recensioner" "

9,0/10

Renlighet

8,8/10

Personal och service

8,2/10

Bekvämligheter

8,8/10

Boendets skick och faciliteter

8,6/10

Hållbarhet

Recensioner

8/10 Bra

Jessica

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Trevligt hotell med bra service. Uppskattades av hela familjen.
Bodde här 2 nätter i juni 2017

10/10 Fantastiskt

Toni

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This area is convenient to the airport.
Bodde här 2 nätter i maj 2024

6/10 Okej

Jovanna

Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Cons: At check in, they asked if we had a car parked in the lot. We said yes, and they said we needed to put a ticket on the dash, which they gave us. They never mentioned that it was $16/day. We would have appreciated the heads up. I also think it’s ridiculous that they charge $16/day for me to self-park my car in a normal lot (not even a garage). The room was dated, and there was something sticky on sections of the carpet and bathroom floor. There is no mini fridge in the room. Pros: the breakfast was good and varied. And it’s about 10 minutes from the airport.
Bodde här 1 natt i maj 2024
Svar från GM-Nicoll 20 maj 2024
Thank you for your feedback. We're glad to hear you enjoyed the breakfast and the convenience of being close to the airport. We apologize for not informing you about the parking fee at check-in and for the cleanliness issues you encountered in your room. Additionally, we understand the inconvenience of not having a mini fridge. Your comments are valuable to us, and we will address these concerns to improve our services. We hope to have the opportunity to provide you with a better experience in the future.

8/10 Bra

Sandra, Brentwood

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Staff helpful and friendly, nothing too much trouble. Would recommend
Bodde här 1 natt i maj 2024
Svar från GM-Nicoll 13 maj 2024
It's wonderful to hear that the staff was helpful and friendly during your stay. A hospitable and accommodating staff can really make a difference in the overall experience. If you have any other feedback or need further assistance, feel free to let me know!

10/10 Fantastiskt

Monica

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från GM-Nicoll 13 maj 2024
Thank you for sharing your positive feedback! If you have any other comments or questions, feel free to let me know.

10/10 Fantastiskt

Debra

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i maj 2024
Svar från GM-Nicoll 8 maj 2024
It sounds like you had a fantastic experience during your stay! A 5 out of 5 rating indicates that you were highly satisfied with your overall experience at the hotel. If there's anything specific you enjoyed or if you have any other feedback to share, feel free to let me know!

10/10 Fantastiskt

LaVerne

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Best Breakfast, spacious Rooms, very nice staff
Bodde här 5 nätter i april 2024
Svar från GM-Nicoll 6 maj 2024
It's great to hear that you enjoyed the breakfast, found the rooms spacious, and appreciated the friendliness of the staff during your stay! Providing a positive experience is always a top priority for hotels, and it sounds like they succeeded in making your stay enjoyable. If you have any other comments or questions, feel free to share!

10/10 Fantastiskt

Surinder, Greer

Bodde här 1 natt i april 2024

10/10 Fantastiskt

Grace

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Na
Bodde här 1 natt i april 2024
Svar från GM-Nicoll 23 apr. 2024
Great to hear that you had a positive experience! If you need any further assistance or have any other feedback, feel free to let me know.

10/10 Fantastiskt

Brett

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från GM-Nicoll 19 apr. 2024
Thank you for sharing your rating! If there's anything else you'd like to add or if you have any other feedback, feel free to let me know. I'm here to help!

10/10 Fantastiskt

Robert, Santa Rosa

Bodde här 1 natt i april 2024
Svar från GM-Nicoll 8 maj 2024
It sounds like you had a fantastic experience during your stay! A 5 out of 5 rating indicates that you were highly satisfied with your overall experience at the hotel. If there's anything specific you enjoyed or if you have any other feedback to share, feel free to let me know!

2/10 Väldigt dåligt

Ann

Microwave in breakfast area had dried congealed yuck in it. Just disgusting. I had to tell the front desk that the phone in the room didn’t work THREE times.
Bodde här 6 nätter i april 2024
Svar från GM-Nicoll 12 apr. 2024
I'm sorry to hear about the issues you encountered during your stay. It's disappointing that the microwave in the breakfast area wasn't clean and that you had to report the phone in your room multiple times. Your feedback is important for the hotel's improvement,we will take the necessary steps to address these issues promptly. If you have any other concerns or need further assistance, please feel free to let me know.

6/10 Okej

Rosaisela

Gillade inte: Renlighet
Bodde här 1 natt i april 2024
Svar från GM-Nicoll 10 apr. 2024
Thank you for your feedback! If there's anything specific you'd like to share about your experience or if you have any questions, feel free to let me know. I'm here to help!

6/10 Okej

Trudie

Reste i grupp
Gillade: Renlighet
Gillade inte: Boendets skick och faciliteter
Was told the hot tub was working but it was ice cold. The bar was closed. The front desk had trouble finding my reservation. But the place was clean and the breakfast surprisingly good.
Bodde här 1 natt i april 2024
Svar från GM-Nicoll 8 apr. 2024
Thank you for sharing your experience. It's unfortunate to hear about the issues you encountered with the hot tub, bar, and reservation process. However, I'm glad to hear that you found the place clean and enjoyed the breakfast. Your feedback is valuable and will likely help the hotel improve its services. If you have any other comments or if there's anything else I can assist you with, please feel free to let me know!

4/10 Dåligt

Rosaisela

Bodde här 2 nätter i april 2024
Svar från GM-Nicoll 8 apr. 2024
I'm sorry to hear that your experience was not satisfactory. If you'd like to provide more details or specific feedback about what aspects of your stay were disappointing, I'm here to listen and assist you further.

10/10 Fantastiskt

Geve

Bodde här 1 natt i april 2024
Svar från GM-Nicoll 30 apr. 2024
It sounds like you had a pleasant experience! If you have any other feedback or if there's anything else you'd like to share about your stay, feel free to let me know.

10/10 Fantastiskt

Erin

Reste med familj och småbarn
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Property was great to stay at, especially considering the state of Oakland. We were there are a family and I felt safe having my kids with me. It was a very short stay so we didn’t get to experience the breathe of the hotel but for what we came for, it was perfect. My only complaint and issue I had was cell phone service in our room was practically non-existent and the WIFI was TERRIBLE!
Bodde här 1 natt i april 2024
Svar från GM-Nicoll 3 apr. 2024
It's good to hear that you found the property to be safe and suitable for your family. However, it's unfortunate that you experienced issues with cell phone service and Wi-Fi during your stay. In today's connected world, reliable internet access is crucial for many travelers. If there's anything else you'd like to share or if you have any other questions, feel free to let me know!

10/10 Fantastiskt

Khanh

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Clean
Bodde här 1 natt i mars 2024
Svar från GM-Nicoll 1 apr. 2024
It sounds like cleanliness was a positive aspect of your experience. Cleanliness is crucial for a comfortable stay, so it's great to hear that you found the accommodations to be clean. If you have any other feedback or if there's anything else I can assist you with, please feel free to let me know!

10/10 Fantastiskt

Susan

Bodde här 1 natt i mars 2024
Svar från GM-Nicoll 19 apr. 2024
Thank you for sharing your rating! If you have any other comments or questions, feel free to let me know.

8/10 Bra

Megan

Reste med familjen
Gillade: Renlighet och personal och service
We had a good stay! Breakfast was really nice, something for everyone. Room was ok. No fridge, but yes to coffee pods. Pillows and blankets were nice and soft. The only thing that was unfortunate was we were told the outdoor pool was heated, but it definitely was not.
Bodde här 1 natt i mars 2024
Svar från GM-Nicoll 26 mars 2024
Thank you for sharing your experience! I'm glad to hear that overall you had a good stay and enjoyed the breakfast options. I'm sorry to hear about the disappointment with the outdoor pool not being heated as expected. Your feedback is valuable and will be noted. If there's anything else I can assist you with or if you have any further comments, please feel free to let me know!

10/10 Fantastiskt

Christine

Bodde här 1 natt i mars 2024
Svar från GM-Nicoll 10 apr. 2024
Great to hear that you had a positive experience! If you have any further comments or if there's anything else I can assist you with, just let me know.

10/10 Fantastiskt

carolynn

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Airport runway!
Bodde här 4 nätter i mars 2024
Svar från GM-Nicoll 21 mars 2024
Thank you for sharing your positive feedback! If you have any other comments or if there's anything else I can assist you with, please feel free to let me know.

10/10 Fantastiskt

George, Redlands

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We love this motel and will stay here whenever we are in the area near San Francisco
Bodde här 1 natt i februari 2024
Svar från GM-Nicoll 5 mars 2024
I'm sorry to hear that your experience was not satisfactory. If there's anything specific you'd like to share about what went wrong or if there's anything I can assist you with, please feel free to let me know. Your feedback is valuable in helping improve future experiences.

8/10 Bra

Tony

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Enjoyed my stay. Perfect location next to work
Bodde här 4 nätter i februari 2024
Svar från GM-Nicoll 27 feb. 2024
I'm glad to hear that you enjoyed your stay and found the location convenient! If you have any other comments or need assistance with anything else, feel free to let me know.

10/10 Fantastiskt

Joshua, Fort Bragg

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff was wonderful!
Bodde här 1 natt i februari 2024
Svar från GM-Nicoll 26 feb. 2024
It's fantastic to hear that you had a wonderful experience with the staff! Friendly and helpful staff can truly enhance a hotel stay. If there's anything else you'd like to share about your experience or if you have any other feedback, feel free to let me know.

8/10 Bra

Steven

Affärsresenär, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Stayed at dozens of different Hampton Inns lately and this is first one that didn't have a fridge or microwave in the room. Wasn't what I was expecting but everything else was good. Staff was friendly and the everything was clean.
Bodde här 1 natt i februari 2024
Svar från GM-Nicoll 23 feb. 2024
Thank you for your feedback. It's helpful to know that the absence of a fridge and microwave was unexpected for you. This information can assist other travelers in understanding the amenities available at this Hampton Inn location. It's great to hear that the staff was friendly and the property was clean overall. If you have any further comments or suggestions, feel free to share them.

8/10 Bra

EFFRICH LEON

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Quality of breakfast and lunch could be improved
Bodde här 2 nätter i februari 2024
Svar från GM-Nicoll 23 feb. 2024
Thank you for sharing your feedback. Improving the quality of breakfast and lunch offerings is important for enhancing the overall guest experience. Providing specific suggestions or preferences to the hotel management could help them tailor their menu to better meet guest expectations.

10/10 Fantastiskt

James

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Overnight stay
We arrived late and checked in so we could rent our car in the morning. They were very accommodating. It was a wonderful experience.
Bodde här 1 natt i februari 2024
Svar från GM-Nicoll 22 feb. 2024
It's great to hear that you had a wonderful experience and that the hotel staff were accommodating, especially considering your late arrival. If you need any further assistance or have any questions, feel free to ask!

8/10 Bra

Patricia

The room was clean and very pleasant the bed very comfortable. I was surprised that there was not a small refrigerator. Usually there’s a small set up with a coffee pot and refrigerator. Definitely miss those as I like to make my own tea in the morning.
Bodde här 1 natt i februari 2024
Svar från GM-Nicoll 20 feb. 2024
Thank you for your feedback. It's great to hear that you found the room clean and comfortable. The absence of a refrigerator can indeed be inconvenient, especially for guests who like to have beverages or snacks readily available. In the Furture if your room does not come with a refrigerator we can always place one in your room upon request.

8/10 Bra

Natalie

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very close to the airport. Great Did not like that I had to pay for parking. It just seems nickel and dimey.
Bodde här 4 nätter i februari 2024
Svar från GM-Nicoll 20 feb. 2024
Thank you for sharing your feedback about your stay. It's good to hear that you found the hotel's proximity to the airport convenient. Regarding the parking fee, it's understandable that additional charges can be frustrating. Many hotels charge for parking to cover the cost of maintaining the parking facilities. However, it's valuable feedback for the hotel management to consider. If you have any other comments or concerns, feel free to share!

4/10 Dåligt

Verifierad resenär

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Airplane noise at night is terrible
Bodde här 4 nätter i februari 2024
Svar från GM-Nicoll 20 feb. 2024
I'm sorry to hear that you experienced disruptive airplane noise during your stay. If you have any specific concerns or if you'd like assistance with finding a quieter accommodation in the future, feel free to let me know.

10/10 Fantastiskt

Richard, Alamo

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Excellent front desk service.
Bodde här 1 natt i februari 2024
Svar från GM-Nicoll 16 feb. 2024
I'm glad to hear that you had an excellent experience with the front desk service! If you have any more feedback or if there's anything else you'd like to share, feel free to let us know. We're here to assist you!

8/10 Bra

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Charge Overnight Parking
They didn't inform you about the $16 charge for overnight parking. I stayed there for 2 nights, resulting in a total charge of $32.
Bodde här 2 nätter i januari 2024
Svar från GM-Nicoll 14 feb. 2024
We apologize for any inconvenience caused by the lack of communication regarding the overnight parking charge. We aim to provide transparent information about all fees associated with your stay. Your feedback is valuable, and we will use it to improve our communication processes moving forward. If there's anything else we can assist you with or if you have any further concerns, please feel free to let us know. We appreciate your understanding and hope to have the opportunity to better serve you in the future.

10/10 Fantastiskt

Barry, Seattle

Bodde här 2 nätter i februari 2024
Svar från GM-Nicoll 21 mars 2024
Thank you for providing your rating! If you have any additional comments or feedback about your experience, feel free to share.

10/10 Fantastiskt

Yufu

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Good price and excellent service and I’ll book it again next time.
Bodde här 3 nätter i februari 2024
Svar från GM-Nicoll 12 feb. 2024
Thank you for your positive feedback! We're delighted to hear that you found our hotel to be of good value and that you were satisfied with the service you received. We look forward to welcoming you back on your next visit to the area. If there's anything specific you'd like us to assist you with for your next stay, please don't hesitate to let us know. We appreciate your loyalty and the opportunity to host you again.

10/10 Fantastiskt

Gregory

Affärsresenär
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Nice all around experience.
Bodde här 1 natt i februari 2024
Svar från GM-Nicoll 12 feb. 2024
Thank you for sharing your experience. If there are any specific aspects you particularly enjoyed or any areas where you believe there is room for improvement, feel free to provide feedback. Your input is valuable in ensuring a consistently positive experience for all guests.

10/10 Fantastiskt

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Very satisfying
Bodde här 2 nätter i februari 2024
Svar från GM-Nicoll 12 feb. 2024
Thank you for your positive rating! If you have any further comments or if there's anything else I can assist you with, please don't hesitate to let me know.

8/10 Bra

Timothy

Affärsresenär
Bodde här 1 natt i februari 2024
Svar från GM-Nicoll 12 feb. 2024
Thank you for your rating. If there are any specific aspects of your stay that you think could be improved or if you have any additional feedback to share, please feel free to let me know. Your input helps in ensuring a better experience for future guests.

8/10 Bra

REZA, Brooklyn

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I liked this property because of its close proximity to the Oakland Airport and easy access to the highways.
Bodde här 3 nätter i februari 2024
Svar från GM-Nicoll 12 feb. 2024
Thank you for sharing your feedback. It's great to hear that you found the property's location convenient, especially in terms of its proximity to the Oakland Airport and easy access to highways. Location is indeed an important factor when choosing accommodations, and it's good to know that the property met your needs in this regard. If you have any further comments or if there's anything else you'd like to share about your experience, feel free to let me know.

10/10 Fantastiskt

James

Bodde här 1 natt i februari 2024
Svar från GM-Nicoll 21 mars 2024
Thank you for your feedback! If you have any further comments or if there's anything else I can assist you with, feel free to let me know.

10/10 Fantastiskt

Patrick

Reste med familjen
Front desk professionalism
Bodde här 1 natt i januari 2024
Svar från GM-Nicoll 1 feb. 2024
Thank you for noting the professionalism at the front desk. Professional and courteous service is essential in ensuring a positive guest experience. If there are any specific aspects of the front desk service you would like to highlight or if you have suggestions for improvement, please feel free to provide more details. Your feedback is important for maintaining high standards of service.

10/10 Fantastiskt

Kalim

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
People at front desk are really helpful and always smiling. Especially Priscilla she was very welcoming
Bodde här 1 natt i januari 2024
Svar från GM-Nicoll 1 feb. 2024
Thank you for sharing your positive experience, particularly highlighting the helpful and welcoming attitude of Priscilla at the front desk. Such feedback is valuable for the hotel's staff recognition and helps in maintaining a positive guest experience. If there are any additional details or specific aspects you'd like to mention or suggest for improvement, feel free to provide more information.

10/10 Fantastiskt

Kalim

Affärsresenär
Gillade: Renlighet, personal och service och boendets skick och faciliteter
The receiver at the front desk was smiling and very helpful
Bodde här 1 natt i januari 2024
Svar från GM-Nicoll 1 feb. 2024
I appreciate your positive comment about the front desk staff. A welcoming and helpful front desk team significantly contributes to a positive guest experience. If there are any specific details or incidents that stood out during your interaction with the front desk staff, your additional insights would be beneficial for the hotel's ongoing efforts to enhance guest satisfaction.

10/10 Fantastiskt

Laura

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i januari 2024
Svar från GM-Nicoll 1 feb. 2024
Thank you for your feedback. I'm glad to hear that your experience was positive. If there are any specific aspects or features that you particularly enjoyed or found noteworthy during your stay, providing that information would be valuable for the hotel's ongoing efforts to maintain and improve its services.

10/10 Fantastiskt

Richard

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Clean
Bodde här 1 natt i januari 2024
Svar från GM-Nicoll 5 feb. 2024
I'm pleased to hear that you found the accommodations clean. Cleanliness is of paramount importance in ensuring a comfortable and enjoyable stay. If you have any other comments or specific feedback about your experience, please don't hesitate to share. Your input is valuable.

8/10 Bra

Ariel

Affärsresenär, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Homey. Staff are friendly and helpful.
Bodde här 3 nätter i januari 2024
Svar från GM-Nicoll 26 jan. 2024
It's wonderful to hear that you found the atmosphere homey and that the staff were friendly and helpful. A welcoming environment and helpful staff can contribute significantly to a positive stay. If you have any more thoughts to share or if there's anything specific you'd like to highlight about your experience, feel free to let me know!

8/10 Bra

Anil

Affärsresenär
Gillade: Renlighet, personal och service och boendets skick och faciliteter
They have an airport shuttle service to and fro from the Oakland airport for $10.
Bodde här 1 natt i januari 2024
Svar från GM-Nicoll 25 jan. 2024
Thank you for sharing that information. Airport shuttle services can be convenient for travelers, especially when they are reasonably priced. If you have any more details or if there's anything else you'd like to share about your experience, feel free to let me know!

8/10 Bra

Jerry, Monterey

Close to OAK
Bodde här 3 nätter i december 2023
Svar från GM-Nicoll 25 jan. 2024
Thank you for providing a rating. If there are specific aspects of your stay that you would like to discuss or elaborate on, or if you have any other comments or questions, feel free to let me know. I'm here to help!

10/10 Fantastiskt

Audra

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Clean.
Bodde här 1 natt i januari 2024
Svar från GM-Nicoll 22 jan. 2024
Great to hear! If you have any specific comments or if there's anything else you'd like to share about your experience, feel free to let me know. I'm here to help!

10/10 Fantastiskt

Maria

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This property was clean, the staff was pleasant, the room was nice, the breakfast was pretty darn good for a hotel breakfast. The staff was excellent, always had a smile and always able to help if needed. Had one minor issue with the heater, which turned out not to be an issue at all. Just incorrect directions. I would definitely stay here again.
Bodde här 2 nätter i januari 2024
Svar från GM-Nicoll 5 feb. 2024
Thank you for providing such a detailed overview of your experience. It's wonderful to hear that the cleanliness, staff, room, and breakfast met your expectations. I appreciate you mentioning that the staff was pleasant and helpful, as this is a crucial aspect of any guest's experience. If there's anything specific you believe could be improved or if you have further comments, feel free to share. Your insights are valuable.