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Recensioner av Muthu Oban Regent Hotel - Refurbished

2 out of 5
Muthu Oban Regent Hotel - Refurbished
Esplanade Oban, Oban, Scotland

Recensioner

6,4
10 - Fantastiskt i betyg. 66 av 589 recensioner" "
8 - Bra i betyg. 178 av 589 recensioner" "
6 - Okej i betyg. 205 av 589 recensioner" "
4 - Dåligt i betyg. 84 av 589 recensioner" "
2 - Väldigt dåligt i betyg. 56 av 589 recensioner" "

7,0/10

Renlighet

7,4/10

Personal och service

7,0/10

Bekvämligheter

5,6/10

Boendets skick och faciliteter

4,4/10

Hållbarhet

Recensioner

6/10 Okej

Markus

Gillade inte: Personal och service och boendets skick och faciliteter
Bodde här 1 natt i juli 2019
Svar från Regent Hotel 3 sep. 2019
We appreciate your good review, thank you!

2/10 Väldigt dåligt

Tom

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Smutsigt. Vi bodde i två rum i två dagar. Det första var avskräckande smutsig och litet. Hotels.com borde kontrollera hotellen
Bodde här 1 natt i juli 2019
Svar från regent 28 juli 2019
Sorry you didn't enjoy your stay.

2/10 Väldigt dåligt

Amy

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Ett hotell på fallrepet ...
Fullkomligt värdelöst ställe och vi bytte efter en natt. Har fått upprättelse av Hotel.com så det känns okey.
Bodde här 2 nätter i januari 2019

4/10 Dåligt

Sven-Inge

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Urdålig frukost, annars prisvärt
Bodde här 1 natt i september 2018

8/10 Bra

Helena

Gillade: Renlighet och personal och service
Havsutsikt
Centralt beläget. Nära destilleriet.
Bodde här 2 nätter i oktober 2017
Thank you for your review!

2/10 Väldigt dåligt

Ulrika

Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i juli 2017

8/10 Bra

Anna, Gothenburg

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
The hotel where in a nice area. Quite small room but clean and a good bathroom. The WiFi was quite bad.

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service och rummets bekvämlighet

8/10 Bra

Ita

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great stay in Oban, you pay what you get, it was old, but charming, ok for 1 to 2 Days not longer.

10/10 Fantastiskt

Thomas, Solna

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Regent Oban
Bra hotell med ett mkt bra läge centralt i Oban. Bra bemötande av personalen. Hotellet rekommenderas!!!

6/10 Okej

Eva, Göteborg

Gillade inte: Boendets skick och faciliteter och rummets bekvämlighet
Slitet hotell
Gammalt traditionellt brittiskt hotell. Rummet var väldigt slitet. Bäst var läget, alldeles vid kajkanten med utsikt över inloppet till hamnen.

6/10 Okej

Sture

Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet

4/10 Dåligt

p, sverige

Gillade: Personal och service
Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Bra läge god frukost, man får va man betalar för

4/10 Dåligt

Eva, Sweden

Gillade inte: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
Inget för allergikern!

8/10 Bra

Pontus, Lysekil

Gillade: Renlighet, personal och service och rummets bekvämlighet
Regent Hotel-perfekt läge
Trevligt hotell med mycket bra läge nära hamnen och centrum

6/10 Okej

Verifierad resenär

Gillade inte: Personal och service och boendets skick och faciliteter

4/10 Dåligt

Verifierad resenär

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
The location was the only good thing with thehotel
The standard of the hotel was really poor even for a 2* hotel. The prices were also wery high compared to other hotels in the area but we had to book it due to other hotels being booked. The only good with the hotel was the view of the harbour which could be seen from the restaurant. I would not recommend this hotel...

4/10 Dåligt

Tomas, Helsingborg

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Aningen sunkigt hotell
Ett aningen "sunkigt" hotell, dock i mycket bra läge. Vimsig men tillmötesgående personal.

8/10 Bra

Paul

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We stayed in Muthu Alexandra Oban hotel since its sister hotel Muthu Oban was being renovated. The hotel was great. Would stay again
Bodde här 1 natt i juli 2023

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Over nighter
Receptionist informative and very pleasant. Room comfortable and clean. Breakfast, plenty of choice but a bit disappointing. Alot of the cooked food was, at most, tepid if not cold. My bacon was tough from being left in heat too long. Not a good way to start my day.
Bodde här 1 natt i november 2021
Svar från Muthu Oban Hotel Team 18 nov. 2021
Dear Guest, Thank you for choosing Muthu Oban Hotel for your stay. We would like to sincerely apologise for any inconvenience caused due to breakfast service. Your feedback was passed to the team in order to improve our standards. Should you decide to stay with us in the future, please do not allow this incident to deter you from visiting us again. We would like the opportunity to make up for the previous stay. Kind Regards,

10/10 Fantastiskt

Alfred

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Excellent
Bodde här 2 nätter i oktober 2021
Svar från Muthu Oban Hotel Team 18 nov. 2021
Dear Alfred, Thank you for your wonderful review! We are so happy to learn that you enjoyed your stay with us. Hopefully see you again soon. Warm Regards,

2/10 Väldigt dåligt

Fiona

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Truly awful
Hotel is dated. Not clean. Needs refurbished. The shower is like a water canon. Not for the faint hearted. The wall was half papered. We got an 11 am check out. House keeping was chapping at 9am, hoovering outside the room early. Just awful The lady on reception was nice and helpful I would never return and never recommend it
Very slippy outside
Half papered wall
The bathroom
Yellow bath
Bodde här 1 natt i oktober 2021
Svar från Muthu Oban Hotel Team 18 nov. 2021
Dear Fiona, Thank you for staying with us at the Muthu Oban Hotel and leaving your comments. We take all the guests reviews very seriously as they contribute in the improvement of the service and a better future stay for our guests. We would like to sincerely apologise that the room was not up to the standard. We are in a process of refurbishment at the moment and we hope that this one experience will not deter you to visit us again and experience the positive changes made. Thanking you again and hope to see you back with us. Kind Regards,

6/10 Okej

Verifierad resenär

Reste med familjen
Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
Better days !!
The hotel has seen better days and needs major investment to restore it to its former glory The Art Deco exterior and interior require major work. Some of the interior paintwork had been touched up however this had been done very badly and flooring curtains carpets and hand rails were smeared with white gloss paint all adding to the general feeling of being run down and uncared for! The lift was broken this wasn’t helpful as I have a heart condition and I struggled with the stairs . Our allocated room had seen better days and the noise from the extraction unit from a nearby restaurant was deafening but to be fair the receptionist we were promptly offered a choice of 2 alternative rooms . We opted for a room with a view to the harbour but this necessitated me struggling with another 2 flights of stairs !! The beds were comfortable and the linen and towels were clean. The shower worked well . The bathroom was clean and had been painted however the general appearance was spoiled again by smears of gloss paint on the flooring which any reputable painter and decorator would have removed . Breakfast was good and plentiful . Staff were friendly and helpful I think possibly to cover their embarrassment at the state of things . What a shame for this grand old building and the staff who work there ! Not to mention the guests ! In a strange way we are drawn to go back and see how things have worked out!
Bodde här 2 nätter i oktober 2021
Svar från farid 13 okt. 2021
Dear Guest, Greetings from Muthu Oban Hotel ! Thank you for your valuable feedback. We are happy to see that you enjoyed your time at our hotel. We have also taken a note of your feedback on room condition and fittings the same has been taken up with concerned person for the immediate remedial action. Soon we would be starting the refurb in your next visit you will find completely revamp. We apologize for the inconvenience this may have caused. On behalf of our entire staff at Muthu Hotel Oban we thank you for your business and we hope to see you again when your travel brings you back to Oban! Assuring you of our best attention and personalized services at all times. Warm Regards, Muthu Oban Hotel

6/10 Okej

Christine

Gillade: Renlighet och rummets bekvämlighet
One night only.
Hotel was tired looking and seems to be going through a renovation. Our room was very clean and comfortable. Bathroom was excellent with a good powerful shower... once I managed to get it working!!! Breakfast was ok. Not a fan off deep fried sausages thiugh.
Bodde här 1 natt i oktober 2021
Svar från farid 11 okt. 2021
Dear Christine, Greetings from Muthu Oban Hotel ! Thank you for your valuable feedback. We are happy to see that you enjoyed your time at our hotel. We have also taken a note of your feedback on breakfast the same has been taken up with Chef for the immediate remedial action. We apologize for the inconvenience this may have caused. On behalf of our entire staff at Muthu Hotel Oban we thank you for your business and we hope to see you again when your travel brings you back to Oban! Assuring you of our best attention and personalized services at all times. Warm Regards, Muthu Oban Hotel

6/10 Okej

Garry

Affärsresenär
Gillade: Renlighet och personal och service
Budget hotel, needs upgraded
The reception was very friendly and efficient. The location of the hotel was really good. Sadly it’s run down and in need of an upgrade. The wall in my room was only partly wallpapered for some reason. The room was well equipped with tea/coffee and toiletries and was also clean. Not sure you can expect more for the price to be honest
Bodde här 1 natt i september 2021
Svar från farid 11 okt. 2021
Dear Garry, Greetings from Muthu Oban Hotel ! Thank you for your valuable feedback. We are happy to see that you enjoyed your time at our hotel. We have also taken a note of your feedback on room condition and the same has been taken up with concerned person for the immediate remedial action. On your next visit you will find the completely revamp. We apologize for the inconvenience this may have caused. On behalf of our entire staff at Muthu Hotel Oban we thank you for your business and we hope to see you again when your travel brings you back to Oban! Assuring you of our best attention and personalized services at all times. Warm Regards, Muthu Oban Hotel

4/10 Dåligt

Simon

Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Wouldnt do it again Smells of mould , one wall of bedroom only had 3 sheets of paper on it , so only half done And on and on No way on earth worth £90 a night
Bodde här 2 nätter i september 2021
Svar från farid 12 okt. 2021
Dear Simon, Thank you fir taking time to give us your valuable feedback subsequent to your recent stay at our hotel. On behalf of our entire staff at Muthu Oban Hotel, we sincerely apologies for the stay experience at our hotel. i have taken seriously taken up your feedback with the concerned for immediate remedial action and assure you of non recurrence of the same in future. We appreciate your feedback and will certainly use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations. We once again apologies for the inconvenience caused and look forward to your kind understanding and yet another opportunity of being of service to you. Best wishes, Muthu Oban Hotel

2/10 Väldigt dåligt

thomas

Gillade inte: Personal och service och boendets skick och faciliteter
About room 1 socket at dressing table, no hooks for our jackets ,as they were wet , could not look out of window green mold , my husband could not get a shower was to wee, no shelf's below mirror ,no were to put our stuff ,no ironbound ,and iron ,not happy at all ,Mr,Mrs Little
Bodde här 2 nätter i september 2021
Svar från farid 12 okt. 2021
Dear Thmoas, Thank you fir taking time to give us your valuable feedback subsequent to your recent stay at our hotel. On behalf of our entire staff at Muthu Oban Hotel, we sincerely apologies for the stay experience at our hotel. i have taken seriously taken up your feedback with the concerned for immediate remedial action and assure you of non recurrence of the same in future. We appreciate your feedback and will certainly use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations. We once again apologies for the inconvenience caused and look forward to your kind understanding and yet another opportunity of being of service to you. Best wishes, Muthu Oban Hotel

6/10 Okej

Sylvia

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i september 2021

2/10 Väldigt dåligt

Verifierad resenär

Reste med familjen
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
On arrival the manager was very jovial and standoffish . He gave us our key and off we went to our room when we got to our room there was only one bed we had asked for a double and a single as our son was with us . I went to change our room and the manager was coming up on the lift with another key which was fine , he took us to the room which he had to knock incase someone was in which was alarming in its self . There was no sea view but promised to change us over in the morning , on the morning my partner went to the front desk and the young girl who was pleasant said that it would not be a problem come back in and hour and the too Will be changed , we went for breakfast and came back she said it would be an hour so we went about our business and on arrival back at the hotel the manager took us to one side and said it wasn’t possible to change rooms or a refund . Which would have been fine if we hadn’t paid for the sea view on the first place , he offered an extra night which wasn’t feasible as we were both working the next day , totally ruined the feel good factor of why we were there to enjoy ourselves. I would give this hotel a body swerve and pay a bit more extra for somewhere else . Trust me I’m doing you a favour.
Bodde här 3 nätter i juli 2021

6/10 Okej

Ian

Reste i grupp
Gillade inte: Personal och service och boendets skick och faciliteter
Bodde här 1 natt i juli 2021

2/10 Väldigt dåligt

Verifierad resenär

Gillade: Renlighet och bekvämligheter
Gillade inte: Personal och service
AVOID unless you want to be told on arrival (well the night before they had tried to ring once, whilst I was travelling there with no network) that you need to check out after 1 night (of a 4 night paid booking) as they are closing the hotel. Didn't care in the slightest I was left with nowhere to stay in Oban, no assistance or care, and not bothered at all when I told them I had paid upfront the full amount for 4 nights and out of pocket (they were also still advertising rooms for the dates they said were closed). Completely unreliable and unbothered, go anywhere else if you don't want to be scammed with terrible service and end up paying twice for accommodation. The only plus the night porter was lovely.
Bodde här 4 nätter i januari 2020

4/10 Dåligt

David

Gillade inte: Boendets skick och faciliteter
NYE Disappointing stay
Hotel advertising images on hotels.com are not a true representation of the hotels condition. Our room 219 was in serious need of some TLC. The bathroom was unfinished, no extractor fan (wires hanging out the wall). There was also no mirror in bathroom. The bedroom decor was extremely dated, chipped and needing a refresh. Very basic and missing all additional room dressings that images show. At breakfast we were greeted by a very rude member of staff that made us feel uncomfortable about even being there! This hotel is not worth the money and we are extremely disappointed in the service and condition of the regent hotel.
Bodde här 1 natt i december 2019

8/10 Bra

Rajesh

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Wonderful nice place for short stays near all amen
Nice hotel with easy access for short stays .
Bodde här 1 natt i december 2019

8/10 Bra

Andrew

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Pleasant stay right in the centre.
The hotel was spot on for a relaxing two day break. Food was good and plentiful. Walking distance to the ferries,only five minutes away.very friendly and helpful staff. Thank you very much.
Bodde här 2 nätter i december 2019

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Wonderful location, easy access to the ferries. The room was quite cold overnight and the heater did not seem to work.
Bodde här 1 natt i december 2019

10/10 Fantastiskt

Arran a reid

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2019

10/10 Fantastiskt

Arran a reid

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i september 2019

10/10 Fantastiskt

Barbara

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Oban comfy rooms great prices excellent location
Very nice place to stay. Excellent location, great staff, comfortable, safe, economical. The food is also good in the restaurant.
Bodde här 2 nätter i november 2019

10/10 Fantastiskt

Barbara

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
I would stay here any time in Oban
Perfect budget minded place to stay in Oban. Close to everything. The staff is wonderful the rooms comfortable And quiet. Safe for solo travelers. Food in the restaurant is good and well priced.
Bodde här 4 nätter i november 2019

10/10 Fantastiskt

Barbara

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great place to stay in Oban
Clean, comfortable, affordable, and safe. Very good location. Close to Ferry, bus, and town center. Nice food. Very kind staff.
Bodde här 3 nätter i november 2019

8/10 Bra

Alwyn

Gillade: Renlighet och rummets bekvämlighet
Does what it says on the tin
Excellent location with good views. This hotel is rather dated, but in generally satisfactory condition, and for the price charged, a real bargain. Lift works well, room keys are keys, not cards, my room wasn’t double glazed, but hey, the rather old-fashioned heater worked well. Sink was in my small single room rather than in the shower/toilet room but no real inconvenience. Everywhere seemed clean, if worn. Breakfast very much standard fare, but the only real gripe was that the quality of food provided wasn’t all that good - but you certainly get more than you pay for.
Bodde här 2 nätter i november 2019

6/10 Okej

Verifierad resenär

Bodde här 3 nätter i oktober 2019

8/10 Bra

Luis

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
All staying was good . Cozy hotel
Bodde här 4 nätter i oktober 2019

6/10 Okej

Andrew

Affärsresenär
Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
Bodde här 1 natt i oktober 2019

4/10 Dåligt

Kelly, Iowa

Reste med sin partner
Gillade inte: Boendets skick och faciliteter
Pictures of the rooms offered are very different from what you end up with! Tried to get a different room & was told nothing else was available even though the hotel didn't appear fully booked. I could barely fil on the toilet or get into the shower. None of the chairs in our room were big enough for me to sit in. The elevator was another joke! Only myself & my luggage could fit into it, my husband had to ride up separately. Our view out of our window was of a trash alleyway. Not alot of parking close to the property for a disabled person to easily get into. Staff forgot to give us extra pillows 3 times, but was otherwise pleasant. Disappointed for sure!
Bodde här 1 natt i oktober 2019

2/10 Väldigt dåligt

david

Affärsresenär
Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
dont do it go somewhere else
worst room I've experienced, worst bed I've experienced, windows paper thin can hear people outside till the early hours of the morning . had no sleep total waste of money would have been better sleeping in the car.
Bodde här 1 natt i oktober 2019

4/10 Dåligt

Verifierad resenär

Bodde här 2 nätter i oktober 2019

6/10 Okej

Verifierad resenär

Reste med sin partner
Gillade: Renlighet och personal och service
Lovely old artdecco building, but neglected. Rooms clean, but again in need of update and the en suite was pretty bad. Thought the extractor fan might explode if we left it on for too long.
Bodde här 1 natt i september 2019

8/10 Bra

Ian

Gillade: Renlighet, personal och service och rummets bekvämlighet
Bodde här 1 natt i oktober 2019

8/10 Bra

Catherine

Bodde här 2 nätter i oktober 2019